2014 FORD Explorer Police InterceptFord Explorer Police Intercept 2014

Vehicle Details: Recalls, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

Below you will find all available information on the 2014 FORD Explorer Police Intercept, manufacturered by Ford Motor Company.
The vehicle is described as a Compact Utility (Utility Vehicle Categories "Small" and "Midsize").

ManufacturerKnown WMI(s)Fuel Type
FORD1F1 3FM 4F2 4F4 4M2 4N2 5L1 5LM 3FM Regular Gasoline
FORD VIN Decoder

Use the box here to look up VINs from FORD as well as other manufacturers

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Frequently Asked Questions
  • What is the MPG of a 2014 FORD Explorer Police Intercept?
     - The 2014 FORD Explorer Police Intercept has an EPA estimated city efficiency of 8.3 MPG and an estimated highway efficiency of MPG.
  • What is the annual fuel cost for the 2014 FORD Explorer Police Intercept?
     - EPA estimated annual fuel cost for the 2014 FORD Explorer Police Intercept is $2040.
  • Where is the 2014 FORD Explorer Police Intercept produced?
     - The 2014 FORD Explorer Police Intercept is produced in Chicago Illinois, United States (usa).
  • Are there recalls for the 2014 FORD Explorer Police Intercept?
     - There are 13 recall(s) for the 2014 FORD Explorer Police Intercept, additional information is below.
  • What is the GVWR of a 2014 FORD Explorer Police Intercept?
     - The 2014 FORD Explorer Police Intercept has a GVWR of Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) lbs.
  • How much horsepower does the 2014 FORD Explorer Police Intercept have?
     - The 2014 FORD Explorer Police Intercept has 290 horsepower.
Available Engine & Drive Classes
  • 2L 4 cylinder 6-speed automatic
NHTSA Mandated Recalls
  • Recall 251065 [USA]: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

  • Recall 213832 [USA]: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

  • Recall 147348 [USA]: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

  • Recall 156440 [USA]: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

  • Recall 156578 [USA]: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

  • Recall 136059 [USA]: A loss of the wheel or wheel end can increase the risk of a crash.

  • Recall 118159 [USA]: A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.

  • Recall 2021438 [Canada]: Suspension

  • Recall 2020536 [Canada]: Powertrain

  • Recall 2020524 [Canada]: Suspension

  • Recall 2019280 [Canada]: Suspension

  • Recall 2017224 [Canada]: Suspension

  • Recall 2016182 [Canada]: Suspension

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SSM 52476 - EQUIPMENT: All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
  • 23L06 - SEAT BELTS: Certain 2013-2019 model year explorer police interceptor vehicles - owner guide update
  • SSM 51536 - STRUCTURE: For 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
  • 22N01 S1 - SUSPENSION: Certain 2011-2017 model year explorer vehicles rear wheel knuckle replacement reason for this supplement program terms: added 21r01 and 21r02 reason for providing a no-cost, one-time repair: added 21r01 and 21r02 owner notification mail
  • SSM 51291 - VISIBILITY:WINDSHIELD: Some 2013-2019 police interceptor utility vehicles, equipped with spotlights, require left and/or right windshield applique/moulding modification if these parts are replaced. Spotlight mounting holes are not present on new replacement winds
  • 21R01 - SUSPENSION: Certain 2011-2017 model year explorer vehicles rear toe link replacement under safety recall 21s32, some of the affected vehicles exposed to a highly corrosive environment where road salt is used extensively during winter months, have expe
  • 22N01 - WHEELS: Certain 2011-2017 model year explorer vehicles rear wheel knuckle replacement ref 21s32 submitting owner letter
  • 21B11-S2 - SEAT BELTS: Certain 2014-2016 model year explorer vehicles 2nd row inflatable seat belt - in all of the affected vehicles, the air bag light may illuminate as a result of a worn or damaged connection to the rear inflatable seat belt connector.
  • SSM 50804 - ELECTRICAL SYSTEM: Some 2013-2023 ford or lincoln vehicles with modems activated through fordpass or lincolnway may experience 12 volt battery drain symptoms when the customer uses non-ford/lincoln phone applications as an alternate channel to access vehicle
  • 22N01 - SUSPENSION: This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months from the repair order (ro) opening date for field service actions 21s32 or 21s43 provided that the ro opening date occurs on or befor
  • 21B11-S1 - SEAT BELTS: Customer satisfaction program 21b11 - supplement #1 - certain 2014 - 2016 model year explorer vehicles 2nd row inflatable seat belt
  • SSM 50379 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Some 2011-2022 explorer and 2020-2022 aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine
  • 21B11 - AIR BAGS: Customer satisfaction program 21b11 certain 2014-2016 model year explorer vehicles 2nd row inflatable seat belt: in all of the affected vehicles, the air bag light may illuminate as a result of a worn or damaged connection to the rear infla
  • TSB160066 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Touchscreen navigation system - arabic language - blank screen
  • TSB160047 - ENGINE (PWS): Harsh engagement during elevated idle - ambient temperature below -9 c. Some 2013-2015 explorer vehicles located in russia and equipped with a 3.5l twin independent variable camshaft time (ti-vct) efngine, may exhibit a harsh engagement dur
  • TSB160045 - ENGINE (PWS): 2.0l ecoboost - fuel odor
  • TSB160043 - POWER TRAIN: 6f35 transmission - fluid leak at left side halfshaft seal - built on or before 10/14/2013
  • TSB160001 - FUEL/PROPULSION SYSTEM (PWS): 49 cfr part 579.5 monthly communications - march 2016 air bag warning light illuminated with diagnostic trouble code (dtc) B141B and/or B141C
  • LTR3756 - FUEL/PROPULSION SYSTEM (PWS): 49 cfr part 579.5 monthly communications - january 2016
  • TSB150156 - POWER TRAIN: 2.0 gtdi/2.3l - front wheel drive - bibration and/or grinding/banging/clicking noise
  • 21B14 - SUSPENSION: Certain 2013 through 2017 model year explorer and police interceptor utility vehicles that are registered or sold in certain states/provinces rear toe link ball joint inspection this program is a proactive investigation by ford motor comp
  • 21B14-S1 - SUSPENSION: Certain 2013 through 2017 model year explorer and police interceptor utility vehicles that are registered or sold in certain states/provinces; rear toe link ball joint inspection this program is a proactive investigation by ford motor comp
  • 16-0066 - ELECTRICAL SYSTEM: Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (f
  • SSM 49210 - ENGINE AND ENGINE COOLING: Some 2009-2020 ford and lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, o-rings or 6.7l pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
  • 19M01 S1 - ENGINE AND ENGINE COOLING: Certain 2013-2019 model year police interceptor utility vehicles equipped with a 3.7l engine catalytic converter extended coverage this program extends the warranty coverage of the catalytic converters to 11 years of service or 120,000 mil
  • TSB 20-2233 - STRUCTURE: This article supersedes tsb 19-2026 to update the vehicle model years affected. Some 2000 and newer ford/lincoln/mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
  • SSM 48876 - EQUIPMENT ADAPTIVE/MOBILITY: For 2013-2019 ford explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow workshop manual (wsm) procedures and use service parts recommended by ford only. Ford has received reports of t
  • SSM 48821 - WHEELS: For 2013-2019 ford explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow workshop manual (wsm) procedures and use service parts recommended by ford only. Ford has received reports of t
  • SSM 48619 - UNKNOWN OR OTHER: Ssm 48619 - various vehicles - perimeter alarm armed and original vehicle keys cannot be accessed to enter vehicle - can protection strategy some 2013-2016 model year vehicles may exhibit a concern in which the perimeter alarm is active
  • 19N09 - LATCHES/LOCKS/LINKAGES: Customer satisfaction program 19n09 certain 2011-2014 model year edge and mkx and 2013-2014 model year explorer, flex, and mkt vehicles left front door latch extended coverage
  • TSB 19-2389 - ENGINE AND ENGINE COOLING: Some 2013-2019 explorer vehicles equipped with a 3.5l twin independent variable camshaft timing (ti-vct) engine may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble codes (dtcs) P013A and/or P013C stored in th
  • DOR-J9K8E-10 - SUSPENSION: This sku is a suspension lateral link. The customer communication requested return of unsold inventory to revise the design similar to the oem supercession associated with 19v435. We have received no defects associated with the current de
  • SSM 48135 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2013-2020 vehicles equipped with an evdc air conditioning (a/c) compressor may exhibit poor a/c performance/improper climate function. To support the proper diagnosis of this compressor, the evdc control valve tester has been provided
  • SSM 48130 - VISIBILITY:GLASS, SIDE/REAR: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
  • SSM 48123 - ELECTRICAL SYSTEM: For ford and lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp bt4z-14450-aa a
  • TSB 19-2244 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Some 2013-2019 explorer vehicles equipped with a 3.5l twin independent variable camshaft timing (ti-vct) engine may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble codes (dtcs) P013A and/or P013C stored in th
  • SSM 48070 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2009-2017 expedition/navigator, 2009-2014 f-150/mustang, 2008-2009 sable, 2008-2019 taurus/flex/mkt, 2013-2019 police interceptor sedan/utility, and 2011-2019 explorer vehicles may exhibit inoperative or intermittent hvac blower motor
  • TSB 19-2150 - STRUCTURE:BODY:DOOR : Some 2011-2019 explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side b-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To reso
  • 19N05 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Customer satisfaction program 19n05: certain 2011-2017 model year explorer vehicles - carbon monoxide concern
  • SSM 48049 - FORWARD COLLISION AVOIDANCE: Some 2015-2017 f-150/mustang, 2015-2018 edge/mkc, 2016-2018 mkx, 2013-2018 explorer/taurus/flex/mkt, and 2017-2018 fusion/mkz/continental vehicles built on or before 19-oct-2017 may exhibit an inoperative adaptive cruise control, collision
  • TSB 19-2186 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some 2011-2015 explorer/police interceptor utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushi
  • SSM 47976 - POWER TRAIN: On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with motorcraft multi-purpose grease spray xl-5-a even if grease was not applied from the factory. Also verify that the engine/tran
  • SSM 47967 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2013-2019 vehicles equipped with a evdc air conditioning (a/c) compressor may exhibit poor a/c performance/improper climate function and/or a diagnostic trouble code (dtc) P06A0 in the powertrain control module (pcm). To support the pr
  • SSM 47948 - ENGINE (PWS): Ssm 47948 - 2010-2019 various vehicles - turbocharged engines - oil supply filter replacement when replacing the turbocharger or the turbocharger oil supply tube for 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an
  • SSM 47850 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2013-2019 vehicles equipped with a evdc air conditioning (a/c) compressor may exhibit poor a/c performance/improper climate function and/or a diagnostic trouble code (dtc) P06A0 in the powertrain control module (pcm). To support the pr
  • SSM 47797 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2009-2017 expedition/navigator, 2009-2014 f-150/mustang, 2008-2009 sable, 2008-2019 taurus/flex/mkt, 2013-2019 police interceptor sedan/utility, and 2011-2019 explorer vehicles may exhibit inoperative or intermittent hvac blower motor
  • TSB 19-2026 - EQUIPMENT: Some 2000 and newer ford, lincoln and mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
  • TSB 19-2002 - EQUIPMENT ADAPTIVE/MOBILITY: Some 2011-2019 explorer and 2013-2019 police interceptor utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the service procedure steps to correct the cond
  • SSM 47797 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2009-2017 expedition/navigator, 2009-2014 f-150/mustang, 2008-2009 sable, 2008-2019 taurus/flex/mkt, 2013-2019 police interceptor sedan/utility, and 2011-2019 explorer vehicles may exhibit inoperative or intermittent hvac blower motor
  • TSB 19-2026 - STRUCTURE: Some 2000 and newer ford, lincoln and mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
  • TSB 19-2002 - EQUIPMENT ADAPTIVE/MOBILITY: Some 2011-2019 explorer and 2013-2019 police interceptor utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Follow the service procedure steps to correct the cond
  • 17N03-S2 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Certain 2011-2017 model year explorer vehicles - carbon monoxide concerns
  • SSM 47749 - EQUIPMENT: Some 2012-2019 vehicles may require repairs to the smartlink system. Smartlink is a ford licensed accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for smartlink that are ordered through ford
  • SSM 47662 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the workshop manual (wsm) procedure must be followed including replacement of all mandatory discarded parts
  • SSM 47638 - STEERING: STEERING WHEEL/HANDLE BAR: 2013-2019 vehicles equipped with a lks system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the lks. The lks system detects unintentional drifting
  • 17B25-S5 - ENGINE AND ENGINE COOLING: Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
  • SSM 47547 - POWER TRAIN: Some 2013-2019 police interceptor sedan and utility vehicles may exhibit a reduced top speed after a transmission fluid service with unapproved fluid. The use of unapproved fluid or improper transmission fluid level can lead to reduced vehi
  • 18B19-S1 - STRUCTURE:BODY:DOOR : Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints. Certain 2017 model year continental livery vehicles - exterior door handle replacement
  • 17G01-S2 - SUSPENSION: Certain 2013-2017 model year police interceptor utility vehicles - rear suspension toe link replacement
  • SSM 47348 - ENGINE (PWS): Some 2013-2018 police interceptor utility vehicles equipped with a 3.7l twin independent variable camshaft timing (tivct) engine may exhibit an engine vibration and/or the engine mount leaking fluid. A revised engine mount (gb5z-6038-a) has
  • 17G01-S1 - SUSPENSION:REAR: Certain 2013-2016 model year police interceptor utility vehicles - rear suspension toe link replacement
  • SSM 47009 - EQUIPMENT:ELECTRICAL: The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). The master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
  • TSB18-2013 - STRUCTURE: Some 2011-2013 edge/mkx, 2013 flex/mkt vehicles built on or before 15-jul-2013 and 2013-2014 explorer vehicles built on or before 15-aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar s
  • 17G01-S1 - SUSPENSION: Certain 2013-2016 model year police interceptor utility vehicles - rear suspension toe link replacement
  • SSM 47009 - EQUIPMENT:ELECTRICAL: The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). The master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
  • TSB18-2013 - STRUCTURE:BODY:DOOR : Some 2011-2013 edge/mkx, 2013 flex/mkt vehicles built on or before 15-jul-2013 and 2013-2014 explorer vehicles built on or before 15-aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar s
  • SSM 47230 - EQUIPMENT: Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/police interceptor sedan/explorer/police interceptor utility vehicles equipped with awd and built on or before 30-jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr
  • SSM 47201 - EQUIPMENT: Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
  • SSM 47080 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. As of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. No re
  • 17B25-S4 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
  • 17N04 - EQUIPMENT: Certain 2014-2015 explorer and 2014-2016 police interceptor utility vehicles - front door trim panel repair
  • SSM 46900 - ELECTRICAL SYSTEM: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc P161A after pcm replacement. This may be due to the parameter reset procedure not being properly completed. To clear this dtc, use
  • 17-2222 - EQUIPMENT: Some 2013-2016 explorer/police interceptor utility vehicles may exhibit delamination of the top edge of the front door trim panels. Follow the service procedure steps to correct the condition.
  • 17N03-S1 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Certain 2011-2017 model year explorer vehicles - carbon monoxide concerns
  • 17B25-S3 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
  • 17N03-AW - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Certain 2011-2017 model year explorer retail vehicles - carbon monoxide complaints
  • 17M06 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Certain 2014 model year police interceptor sedan and 2014-2016 model year police interceptor utility vehicles - canister purge valve leaks
  • 17B25-S1 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
  • 17B25 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Certain 2013-2017 model year police interceptor utility vehicles - exhaust odor and carbon monoxide complaints
  • SSM 46102 - SEAT BELTS:FRONT:RETRACTOR: Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb
  • SSM 46085 - ENGINE (PWS): The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). The etc_act and etc_dsd pids should not used to diagnose possible etb concerns. The ids has a limited refresh rate
  • SSM 46522 - EQUIPMENT: 2013-2017 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police/continental vehicles equipped with a 3.5l or 3.7l engine, all wheel drive (awd) and a power transfer unit (ptu) that is being repaired or replaced for an inte
  • TSB 17-0029 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells like sulfur, or that exhaust odors are entering the vehicle cabin. This condit
  • SSM 46210 - STEERING: Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.
  • SSM 46412 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (awd) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To ide
  • SSM 46400 - STRUCTURE:BODY: 2011-2015 explorer and mkt vehicles requiring replacement of right front axle shaft no longer require installation of the center support bearing heat shield(7f469). The heat shield can be discarded.
  • SSM 46355 - POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR: Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. This may be due to a me
  • SSM 46295 - ENGINE (PWS): To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fl
  • TSB 16-0166 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Supercedes tsb 16-0165: some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells like sulfur, or that exhaust odors are entering the veh
  • TSB16-0097 - SEATS: Some 2009-2010 f-150 and 2011-2016 explorer vehicles may have a seat cushion cover that appears loose near the front of the seat. This may be caused by the seat cushion cover j-retainer becoming disengaged from the seat cushion pan flange.
  • SSM 46132 - BRAKES (PWS): Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the
  • SSM 45880 - ENGINE (PWS): 2013-2017 explorer, taurus, mks exhaust studs not missing
  • SSM 46132 - BRAKES (PWS): Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. If the
  • TSB 16-0144 - ENGINE (PWS): Some 2014-2015 explorer and taurus vehicles equipped with a 3.5l or 3.7l ti-vct engine may exhibit an illuminated mil with diagnostic trouble code (dtc) P0138 and/or P0158 stored in powertrain control module (pcm) memory. Follow the service
  • SSM-45821 - ELECTRICAL SYSTEM:SOFTWARE: Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
  • 16-0047 - POWER TRAIN: Harsh engagement during elevated idle - ambient temperature below -9 c issue some 2013-2015 explorer vehicles located in russia and equipped with a 3.5l twin independent variable camshaft timing (ti-vct) engine, may exhibit a harsh eng
  • 16-0045 - FUEL/PROPULSION SYSTEM (PWS): 2.0l ecoboost - fuel odor issue some 2013-2016 escape, 2015-2016 mkc vehicles built on or before 12/15/2015, 2013-2016 fusion, mkz, 2013-2015 explorer, 2013-2014 focus st and edge vehicles equipped with 2.0l ecoboost engines may exh
  • 16-0043 - POWER TRAIN: 6f35 transmission - fluid leak at left side halfshaft seal built on or before 10/14/2013 issue some 2009-2014 escape, 2009-2011 mariner, 2010-2014 fusion, 2010-2011 milan, 2012-2014 edge/explorer, and 2013-2014 taurus/mkt/mkz vehicles b
  • 15-0156 - EQUIPMENT: Summary to be provided on a future date.
  • ASI-45212 - STEERING: STEERING WHEEL/HANDLE BAR: Ford: some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming inoperative and on demand test failure. Model 2014-15 fusion, 2011-15 mkx, 2013-15 super duty, explorer, taurus, mks, mkt, 2015 f-150, m
  • ASI-45239 - POWER TRAIN:AUTOMATIC TRANSMISSION: Ford: some vehicles transmission will experience, after a cold soak or an extended period with engine off, a 2-3 shift hesitation due to possible hydraulic circuit drain. Model 2013-16 various vehicles. *pe
  • SB45277 - POWER TRAIN:AUTOMATIC TRANSMISSION: Ford: transmission fluid leak from converter housing area on police utility equipped with 6f50/6f55 transmission *cn
  • ASI-45215 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Ford/lincoln: global positioning satellite module (gpsm) needs reprogramming to latest calibration due to voice prompt failing to locating vehicle, screen message indicator fault of navigation, instead of current location indicates previou
  • ASI-45211 - STEERING: STEERING WHEEL/HANDLE BAR: Lincoln/ford: once procedure for heated steering wheel module program completed, heated steering wheel fails to operate properly and passes network test but fails on demand self test. Model 2011-15 fusion f-150, explorer, taurus, super du
  • 15-0113 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Ford explorer 2014-2016: bulletin information involving vehicles equipped with second row inflatable seat belts may exhibit an airbag warning light illuminated with dtc B141B and B141C. *lj
  • 44985 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Ford explorer 2011-2015: bulletin information regarding the front glass window chattering up/down while traveling. The front window regulator motor needs to be replaced. *lj
  • 14-0223 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Ford explorer 2012-2015, ford taurus 2013-2015: some vehicles equipped with 2.0l gasoline turbocharged direct injection engines built before 10/05/2014 may have lack of power and malfunction illuminated lamp code due to ambient temperatur
  • TSB-14-0175 - LIGHTING (PWS): Ford/lincoln: the ambient lighting on lincoln (mylincoln touch) vehicles will default to white and on ford (myford touch) vehicles will default to ice blue after the ignition switch cycle. *pe
  • TSB-14-0169 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Lincoln/ford: due to abnormally low voltage battery or cold ambient temperatures, intermittently, the audio output would fail, after vehicle has been started. Model 2013-14 edge, explorer, f150, mkx. *pe
  • 44863 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
  • 44856 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Ford: certain 2013-2015 ford fusion and taurus, 2011-2015 ford explorer, 2013-2014 ford edge and flex, 2013-2015 lincoln mks, mkx, and 2013-2014 lincoln mkt vehicles may experience problems with the cruise control speed that doesn't match t
  • ASI-44713 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Lincoln/ford: on some vehicles, the moon roof sunshade binding is experiencing issues such as retaining clips/tabs are broken and its hard to open or close. Model 2009-14 mks, 2011-15 explorer, 2013-14 escape. *pe
  • TSB-14-0130 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Ford: there is an exhaust odor in vehicles when auxiliary climate control system is on and it smells like sulfur. Model 2011-15 explorer. *pe
  • TSB-14-0130 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Ford: when auxiliary climate control system is on, an exhaust odor, like sulfur, can be smelled. Model 2011-15 explorer. *pe
  • TSB-14-0091 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Ford/lincoln: near intake manifold, an odor of raw fuel type can be detected and service procedure is provided. Model 2014 explorer, flex, mks, mkt, taurus. *pe
  • ASI-44564 - BRAKES (PWS): Ford/lincoln: due to corrosion buildup between brake pad and anchor bracket, vehicle experience a rear brake drag condition and need to be checked for debris and/or corrosion. Model 2011-2014 explorer, flex, taurus, edge, mkx, mkt, mks.
  • ASI-44531 - SEATS:FRONT ASSEMBLY:POWER ADJUST: Lincoln/ford: on some vehicles and trucks, there is a popping, squealing, binding or grinding noise come from power seats when moving backwards or forward. Model 2009-2015 f-150, taurus, flex, mkt, mks, f-super duty, explorer. *pe
  • TSB-14-0115 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE: Ford: in the instrument panel cluster (ipc) there is a terrain management pop up warning, without diagnostic trouble code (dtc) accompanying it, in the anti-lock brake system (abs) module or terrain control module. Model 2011-2014 explore
  • TSB-14-0113 - ENGINE (PWS): Ford/lincoln: some vehicles, with aluminum valve cover, will experience an excessive condition of smoking engine oil and/or consumption of oil, from tail pipe, during normal engine temperature operation. Model 2010-2014 flex, taurus, exp
  • TSB-14-0105 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Ford/lincoln: some vehicles may experience a rough idle, in gasoline turbocharged direct injection (gtdi) engine, may occur after hot start. Model 2012-2014 flex, taurus, explorer, mkt. *pe
  • TSB-14-0102 - EQUIPMENT:ELECTRICAL: Ford/lincoln: diagnostic trouble code (dtc) P0420 and/or P0430, the malfunction indicator lamp (mil), on some vehicles, will be illuminated and the powertrain control module (pcm) would be reprogram with latest calibration. Model 2013-201
  • ASI-44400 - POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL): Lincoln/ford: on some vehicles, there are no upshift, only reverse and first gear available, which is due to a software discrepancy. Model 2013-2014 escape, fusion, edge, explorer, taurus, mkt, mkz. *pe
  • TSB-14-0060 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Ford: interceptor vehicles will have erratic operation with climate control blower motor and with heating ventilation air conditioning (hvac) module, an inability to communicate, during repair diagnosis. Model 2013-2014 explorer, taurus
  • ASI-44451 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
  • SB-14-0042 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Taurus police interceptor & explorer has defects with the operation of climate control blower motor. *lj
  • ASI-44249 - EQUIPMENT ADAPTIVE/MOBILITY: Ford: when attempting to access factory keyless entry key code, using ids tool, would receive an error message due to production software change in body control module. Model 2013 f-150, edge, mkx, 2014 f-super duty, taurus, mks, flex, mk
  • ASI-44333 - EQUIPMENT ADAPTIVE/MOBILITY: Ford: due to excessive lube loss from ptu, or internal ptu failure, some trucks, will experience contamination or sludging of ptu lube, resulting in an increased internal lube temperature. Model 2011-2014 explorer, taurus sho.
  • TSB-13-9-8 - ENGINE (PWS): Lincoln/ford: due to diagnostic trouble codes (dtc) P0106, P0236, engine on some vehicles experience hesitation, loss of idle rpm, difficult in starting, lack of power, running rough and crank no start situation. Model 2013-2014 taurus, e
  • TSB-13-9-21 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Ford/lincoln: on some vehicles, the information display would become blank, intermittently, on instrument cluster. Model 2013 edge, 2014 explorer, 2013 mkx. *pe updated 1/15/14. *pe
  • ASI-32275 - EQUIPMENT:ELECTRICAL: Ford: on some vehicles, with mytouch, my experience displayed time jumping or audio popping during initial ignition on cycle, or slow navigation calculations, due to amount of data, within size of contact list, creating processing problem
  • ASI-44146 - EQUIPMENT: Ford: on various vehicles, the mytouch screen would go blank while in transport mode, and instrument cluster will display a message upon initial key cycle. Model years 2013-2014. No models listed. *pe
Known Recall Investigations
  • Windshield trim molding item detachment investigation # PE23001

    On january 27, 2023, the office of defects investigation (odi) opened pe23-001 to investigate allegations of a-pillar trim panel detachment on model year (my) 2011-2019 ford explorer vehicles. At the time of opening, the office had received 164 vehicle owner questionnaires (voqs) reporting this failure. Odi has received 671 voqs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the nhtsa. In its april 17, 2023 response to odi’s information request, ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to a-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic a-pillar bracket, which is bolted to the vehicle structure during assembly. The a-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On january 19, 2024, ford filed safety recall 24v-031 for my 2011-2019 ford explorer vehicles to address the subject defect. In the part 573 safety recall report, ford identified that a detached a-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing a-pillar trim panel and, if necessary, the replacement of the component. The remedy a-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by ford, odi is closing this preliminary evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the closing resume odi report identification number document, go to nhtsa.Gov.

  • Windshield trim panel detachment investigation # PE23001

    The office of defects investigation (odi) has received 164 complaints on model year 2011-2019 ford explorer vehicles alleging a windshield trim panel on the vehicle detached while driving at highway speeds. Some of the complaints reported that the driver of the vehicle following behind the subject ford vehicle allegedly was startled when the trim piece hit the windshield and momentarily lost control of the vehicle. Odi has opened a preliminary evaluation to assess the scope, frequency and consequence of the alleged defect in the subject vehicles.The odi reports cited below can be viewed on nhtsa.Gov using the following reference numbers: 11497490, 11497214, 11496748, 11491809, 11490115, 11489184, 11486700, 11484465, 11484398, 11484160, 11482519, 11481000, 11479067, 11477314, 11476845, 11475721, 11474698, 11473341, 11473217, 11472207, 11471332, 11470414, 11468081, 11466173, 11464915, 11464179, 11463960, 11460668, 11460232, 11460068, 11459992, 11458199, 11457562, 11456681, 11455330, 11454504, 11452932, 11451873, 11446450, 11444063, 11442217, 11440387, 11436890, 11436709, 11435595, 11435182, 11432613, 11431606, 11431197, 11430627, 11430136, 11429918, 11426503, 11426389, 11426027, 11423661, 11423503, 11421226, 11420502, 11418701, 11418475, 11418090, 11416003, 11414142, 11407271, 11406865, 11406852, 11404915, 11400160, 11399448, 11365466, 11363716, 11362448, 11360235, 11352540, 11350327, 11350264, 11344084, 11338484, 11329017, 11328028, 11282607, 11282459, 11280305, 11253721, 11253267, 11242744, 11241798, 11241043, 11232621, 11229349, 11219639, 11216925, 11197379, 11195976, 11195911, 11195908, 11181370, 11174309, 11170513, 11166085, 11162886, 11162158, 11156014, 11155936, 11155160, 11145368, 11142772, 11139583, 11133449, 11132891, 11122363, 11119670, 11119555, 11113583, 11113576, 11110598, 11102660, 11101206, 11092064, 11091284, 11075250, 11072017, 11065705, 11061001, 11047363, 11047098, 11042881, 11041156, 11030193, 11025183, 11025018, 11022474, 11021648, 11021020, 11016390, 11015341, 11013502, 11013423, 11013308, 11012662, 11011352, 11003482, 11001605, 11000407, 11000185, 11000023, 10993756, 10992897, 10991964, 10985877, 10985070, 10983460, 10978831, 10978604, 10968299, 10968209, 10966454, 10958548, 10934505, 10918132, 10916740, 10916252 and 10915996.

  • Windshield trim molding item detachment investigation # PE23001

    On january 27, 2023, the office of defects investigation (odi) opened pe23-001 to investigate allegations of a-pillar trim panel detachment on model year (my) 2011-2019 ford explorer vehicles. At the time of opening, the office had received 164 vehicle owner questionnaires (voqs) reporting this failure. Odi has received 671 voqs regarding this failure, including 1 alleged crash and 2 alleged injuries. Some consumers have reported that the failure occurred while they were driving at highway speeds, with the detached trim panel entering the path of travel of the vehicle behind them, requiring the driver of the following vehicle to take evasive action. It is noteworthy that motorists who experience this type of road hazard are less likely to accurately identify the subject vehicle the item detached from and report the event to the nhtsa. In its april 17, 2023 response to odi’s information request, ford provided 175 consumer complaints (including field reports) and 14,162 warranty claims related to a-pillar trim panel detachment. Ford relayed that the subject vehicles utilize a plastic a-pillar bracket, which is bolted to the vehicle structure during assembly. The a-pillar trim panel is attached to the bracket utilizing 7 plastic clips. Contributory factors which have been identified by ford as leading to the subject defect include incomplete installation at the assembly plant, inadequate part stack up, damage to fasteners during installation, and failure to follow proper repair procedure during windshield replacements or other services. On january 19, 2024, ford filed safety recall 24v-031 for my 2011-2019 ford explorer vehicles to address the subject defect. In the part 573 safety recall report, ford identified that a detached a-pillar trim panel can create a road hazard for other road users, increasing the risk of a crash. The recall remedy includes an inspection of the existing a-pillar trim panel and, if necessary, the replacement of the component. The remedy a-pillar trim panels will be installed with an additional adhesive for robustness and utilize an inspection procedure to ensure full engagement of all the retention clips during installation. In view of the recall action being taken by ford, odi is closing this preliminary evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the closing resume odi report identification number document, go to nhtsa.Gov.

  • Windshield trim panel detachment investigation # PE23001

    The office of defects investigation (odi) has received 164 complaints on model year 2011-2019 ford explorer vehicles alleging a windshield trim panel on the vehicle detached while driving at highway speeds. Some of the complaints reported that the driver of the vehicle following behind the subject ford vehicle allegedly was startled when the trim piece hit the windshield and momentarily lost control of the vehicle. Odi has opened a preliminary evaluation to assess the scope, frequency and consequence of the alleged defect in the subject vehicles.The odi reports cited below can be viewed on nhtsa.Gov using the following reference numbers: 11497490, 11497214, 11496748, 11491809, 11490115, 11489184, 11486700, 11484465, 11484398, 11484160, 11482519, 11481000, 11479067, 11477314, 11476845, 11475721, 11474698, 11473341, 11473217, 11472207, 11471332, 11470414, 11468081, 11466173, 11464915, 11464179, 11463960, 11460668, 11460232, 11460068, 11459992, 11458199, 11457562, 11456681, 11455330, 11454504, 11452932, 11451873, 11446450, 11444063, 11442217, 11440387, 11436890, 11436709, 11435595, 11435182, 11432613, 11431606, 11431197, 11430627, 11430136, 11429918, 11426503, 11426389, 11426027, 11423661, 11423503, 11421226, 11420502, 11418701, 11418475, 11418090, 11416003, 11414142, 11407271, 11406865, 11406852, 11404915, 11400160, 11399448, 11365466, 11363716, 11362448, 11360235, 11352540, 11350327, 11350264, 11344084, 11338484, 11329017, 11328028, 11282607, 11282459, 11280305, 11253721, 11253267, 11242744, 11241798, 11241043, 11232621, 11229349, 11219639, 11216925, 11197379, 11195976, 11195911, 11195908, 11181370, 11174309, 11170513, 11166085, 11162886, 11162158, 11156014, 11155936, 11155160, 11145368, 11142772, 11139583, 11133449, 11132891, 11122363, 11119670, 11119555, 11113583, 11113576, 11110598, 11102660, 11101206, 11092064, 11091284, 11075250, 11072017, 11065705, 11061001, 11047363, 11047098, 11042881, 11041156, 11030193, 11025183, 11025018, 11022474, 11021648, 11021020, 11016390, 11015341, 11013502, 11013423, 11013308, 11012662, 11011352, 11003482, 11001605, 11000407, 11000185, 11000023, 10993756, 10992897, 10991964, 10985877, 10985070, 10983460, 10978831, 10978604, 10968299, 10968209, 10966454, 10958548, 10934505, 10918132, 10916740, 10916252 and 10915996.

  • Ford explorer exhaust odor investigation # EA17002

    There is no summary currently available

  • Exhaust odor in passenger cab investigation # EA17002

    During the ea17-002 investigation, the agency reviewed and analyzed reports of exhaust odors in the passenger cabins of model year 2011 to 2017 ford explorers. This investigation required an approach that incorporated knowledge and expertise from the automotive, medical, environmental health, and occupational safety fields. The agency conducted an in-depth investigation that encompassed the review of over 6,500 consumer complaints, conducting field inspections, and testing the relevant vehicles, both independently and in coordination with ford and other entities. During the investigation, the evolution of ford service bulletins intended to reduce the level of exhaust odors and carbon monoxide (co) entering the occupant compartment was examined and independent tests to evaluate the effectiveness of the final field service actions (fsa) for both consumer and police vehicles were conducted. As part of the investigation, the agency also examined the effects of cracked exhaust mani-cats on the measured co levels in the vehicles and tested the fsa repairs to ensure they did not adversely impact occupant compartment co levels due to cracked mani-cats.The investigation identified upfitting issues for police interceptor vehicles. Upfitting (sirens, lights, cages, auxiliary power, etc.) is typically performed by governmental fleet operations, independent repair facilities, or local ford dealers after the sale of the new vehicle. Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles. The police fsa instructs how to inspect the quality of the vehicle upfits and how to properly seal any leaks caused by these upfits, at no cost to the police agency. Similarly, the highest co levels measured in consumer vehicles were usually traced to sealing issues caused by rear crash damage where the repairs did not ensure sealing integrity. The most recent ford fsa procedure for both the police (17b25) and consumer vehicles (17n03) includes an hvac reprogramming operation. Tests by ford and nhtsa have demonstrated a substantial reduction of co levels due solely to the hvac reprogramming. Other fsa repairs also demonstrated measurable contributions to co level reductions during controlled tests.Throughout the investigation, vehicles accurately measured with higher levels of carbon monoxide were almost always affected by upfitter alterations, damage, or other causes compromising rear passenger cabin seals.Nhtsa received thousands of reports alleging odors which triggered a variety of physiological responses, predominately nausea, headaches, and lightheadedness. Nhtsa focused the investigation on accurately measuring vehicle co levels, and accurately measuring carboxyhemoglobin (cohb) levels from properly administered blood tests. Using rigorous test methods to produce exhaust gas intrusion in vehicles with a properly performed fsa, occupant compartment co levels remained below current environmental limits for co in any environment (epa ambient air quality standards). Furthermore, even without fsa repairs, no vehicles unaffected by upfitter issues or prior crash damage were identified with co levels that exceed accepted occupational co exposure levels. This investigation finds that the 2011-2017 ford explorer vehicles when accurately measured produce occupant compartment co levels which fall below current accepted health standards, and could not identify cohb levels for vehicle drivers or other occupants, which exceeded thresholds for acute physiological effects. Therefore, the agency has not identified a defect that represents an unreasonable risk to motor vehicle safety.This inve

  • Ford explorer exhaust odor investigation # EA17002

    There is no summary currently available

  • Front brake hose failure investigation # EA15005

    On april 29, 2015, the office of defects investigation (odi) opened pe15-017 to investigate a report alleging incidents of front brake hose failure in model year (my) 2015 ford explorer police interceptor vehicles used by the sacramento police department in its pursuit driving training program (voq 10705832).On september 28, 2015, odi upgraded the investigation to an engineering analysis (ea15-005) to assess maximum front caliper crimp temperatures under various test conditions, test hose assemblies removed from police interceptor service for any signs of thermal degradation, and further assess field data for evidence of a defect trend related to the alleged defect.The alleged defect results from exposure to extremely high heat at the caliper-side hose crimp. Nhtsa’s vehicle testing suggests that the conditions necessary to produce the critical temperatures in the subject components result from drive-soak intervals that can occur during the sacramento training program.Nhtsas testing of hose assemblies returned from police interceptor service did not identify any evidence of thermal degradation.Nhtsa has not confirmed any incidents of caliper crimp failures due to overheating in vehicles not subjected to the sacramento training course driving.The low number of hose assembly failure reports and the absence of any verified incidents of heat related front brake hose crimp failures since 2015 suggests that the sacramento pd incidents resulted from conditions unique to the training program.A safety related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.For additional information, see the closing report in the document file for ea15-005 on www.Nhtsa.Gov.

NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Front1st Row (Driver & Passenger)
Air Bag Loc KneePassenger Seat Only
Air Bag Loc Side1st & 2nd & 3rd Rows
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Brake System TypeHydraulic
DisplacementCC3500.0
DisplacementCI213.58310433156
DisplacementL3.5
Doors4
Engine ConfigurationV-Shaped
Engine Cylinders6
EngineHP290
EngineKW216.2530
Engine ManufacturerFord
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
GVWRClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
MakeFORD
MakeID460
ManufacturerFORD MOTOR COMPANY, USA
Manufacturer Id976
ModelExplorer
ModelID1800
Model Year2014
NCSA Body TypeCompact Utility (Utility Vehicle Categories "Small" and "Midsize")
NCSA MakeFord
NCSA ModelBronco (thru 1977)/Bronco II/Explorer/Explorer Sport (Explorer for 1990-2018 only. For model years 2019 on, see 12-425.)
Other Engine InfoTi-VCT
Plant CityCHICAGO
Plant Company NameChicago Assembly
Plant CountryUNITED STATES (USA)
Plant StateILLINOIS
Seat Belts AllManual
TPMSDirect
TrimXLT
VIN1FM5K7D86EGA20658
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210707

The headlights in my ford explorer 2014 are extremely dim. The road is poorly lit in front and cannot see anything on the sides. This has been a problem since i purchased the vehicle. I just missed hitting a pedestrian on the side of the road. I was in a residential area and only going 20 mph. It is extremely dangerous and a large safety concern.

NoNoN NoneNone20210706

My wife was driving on the highway and lost power steering completely!! The power steering assist light came on. She almost lost control of the vehicle! She was able to manage it off the highway. We had the car towed to the dealership. They had said that the power steering gear had failed! After researching the problem, i was shocked to see this issue is not an anomaly. There was a recall on this issue for 2011 - 2013, but not for 2014. Yet, the complaints and horror stories for the 2014 model still continue. I called ford and they documented my call (#cas32404801) and suggested that we submit a claim from the dealership to ford after the repar. I am really dumbfounded as to why this frightening issue with the steering has not been fixed!!!!

NoNoN NoneNone20210702

Hello, my car currently has an open recall that needs to be remediated it has been issued since oct 30, 2020. This is the second recall to resolve an outstanding issue with my cars rear toe link 20s62/20v675. On three separate occasions i have attempted to get this remediated with three dealerships turning away servicing my vehicle due to lack of parts. I filed a complaint with the ford corporate office to report what i would consider unfair trade practice and consumer right violations as these dealerships seem to be able to conduct the work however are turning away the recalls either to prioritize paying jobs. This leaves myself as a consumer with a lingering risk, exponential exposure to harm when operating my vehicle. Ford company is willfully aware of the situation and have not addressed this matter. I submitted another escalation today due to being turned away for a 3rd time. Keep in mind that i have requested to be contacted when parts have been available or if the parts can be ordered and neither of these requests have been met. I am aware that we are coming off the heels of the covid pandemic and these dealerships might be short staffed, so they are being directed to avoid recall resolution.

NoNoN NoneNone20210701

Passenger side tierod end broke off at rack and pinion assembly.

NoNoN NoneNone20210628

While driving power steering failure.. When it failed it dinged and a message came up but failure was while driving. No other previous problems. Only 44750 miles at time of failure.

NoNoN NoneNone20210628

While driving down the road a message popped up that said: fault service required, service advancetrac, and terrain system fault. The vehichle lost power steering unexpectedly and was very difficult to maintain on the roadway. I pulled over and shut off my vehicle and when i restarted it the power steering was back. I have seen that this is a common issue with the 2014 ford explorer and it seems to be the same type of power steering system as the other years that have been recalled but the 2014 has been left out. I would just like to report this as i feel it is a very big safety issue if someone is driving in a turn when this happens or are not in a spot they can pull over when it happens. Thank you for your time.

NoNoN NoneNone20210627

We were returning from a visit with my son in ohio. Suddenly a notice appeared on the dashboard about steering control and it was extremely hard to turn the wheel. We tried several methods suggested to correct the problem such as disconnecting the battery and also checking the fuses but no success. Since it appeared i could drive the vehicle, we drove home but had to really work at steering. We finally arrived back at our home without further incident other than being extremely tired from turning the steering wheel. It was like driving a car which was never equipped with power steering but even harder. After returning home, i took the vehicle to the local ford dealership. They checked the vehicle and said the steering column had to be replaced. Total cost is going to be $2384.73 plus tax.

NoNoN NoneNone20210619

Electrical power steering pump in failure. It's hard to steer and steering wheel gets stuck in a certain position. My wife wife was heading into oncoming traffic, it allowed the steering to free up and be corrected right before she could have hit another vehicle head on. It is headed to our local dealership for a recall this week and we plan on having them confirm this, if we make it there. The bad part is there was no warning or dash indication light to let us know this was in failure and could have seriously hurt my wife and or kids if they were in the vehicle.

NoNoN NoneNone20210614

The steering wheel suddenly became stiff while driving-and a power steering failure light came on-we had to park and be towed-and the power steering rack and pinion/motor needs replacement. There are hundreds of people with the same problem-90,000 miles and barely driven

Read and Submit Vehicle Complaints -- 69+ complaints filed
Common OBD-II Error Codes
  • B141B [2] B141B
  • B141C [2] B141C
  • P013A [2] O2 Sensor Slow Response - Rich to Lean (Bank 1 Sensor 2)
  • P013C [2] O2 Sensor Slow Response - Rich to Lean (Bank 2 Sensor 2)
  • P06A0 [2] Variable A/C Compressor Control Circuit
  • P161A [1] P161A
  • P0138 [1] 02 Sensor Circuit High Voltage (Bank I Sensor 2)
  • P0158 [1] 02 Sensor Circuit High Voltage (Bank 2 Sensor 2)
  • P0420 [1] Catalyst System Efficiency Below Threshold (Bank 1)
  • P0430 [1] Catalyst System Efficiency Below Threshold (Bank 2)
  • P0236 [1] Turbocharger Boost Sensor A Circuit Range/Performance
  • P0106 [1] Manifold Absolute Pressure/Barometric Pressure Circuit Range/Performance Problem
  • P0016 [1] Crankshaft Position - Camshaft Position Correlation (Bank 1 Sensor A)
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
1FM5K7F88EGB402332014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K7F88EGC594472014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K7D86EGA206582014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8GT8EGA046452014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8D80EGA627202014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8F82EGC162582014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K7D87EGB223872014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8GT3EGB471322014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K7B81EGB270232014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8D8XEGA357832014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8AR8EGC612052014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K7B96EGA295652014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8D86EGA953822014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8GT4EGB974902014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K7F84EGB000222014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K7D81EGB422152014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K7F8XEGC204382014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K7F81EGA963792014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8AR9EGA650152014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8AR6EGA044322014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8F85EG8876142014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8B89EGC481452014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8D86EGB737392014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)
1FM5K8F81EGB797192014ExplorerCHICAGO ILLINOIS, UNITED STATES (USA)

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