SSM 48619

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original
Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection
Strategy
Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original
keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer
loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM),
Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to
inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent
replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys
are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys
and replacement of BCM for lost keys is non-warrantable.