2020 Hyundai IONIQ HYBRIDHyundai Ioniq Hybrid 2020

Complaint Information: Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 2021109 [Canada]: Electrical
    Issue: on certain electric vehicles, there could be a problem inside the high-voltage battery. As a result, the high-voltage battery could short circuit while the vehicle is parked, charging, or driving. Note: vehicles that had a battery replacement after completion of hyundai recall r0175 (transport canada recall no. 2020-477) do not require repair under this recall. For the hyundai ioniq, only certain all-electric models are affected by this recall. Safety risk: a short circuit in the battery could cause a fire. Corrective actions: hyundai will notify owners by mail and instruct you bring your vehicle to a dealer to lower the battery charging limit to 80% until the final repair is available. You will also be provided with instructions for how to do this yourself using the vehicle's infotainment system. Hyundai recommends that you should park your vehicle outdoors, and away from other vehicles or buildings until the battery charging limit is changed. The second step of this recall will be to replace the high-voltage battery (bsa). Hyundai will notify you when a replacement battery is available for your vehicle. Click here for more information.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24-01-034H - ELECTRICAL SYSTEM: This bulletin provides the procedure to update the bms (battery management system), mcu (motor control unit), vculdc (vehicle control unit / low dc-dc converter) and igpm (integrated gateway power module) to enhance the battery diagnostics
  • 24-BD-001H - VISIBILITY/WIPER (PWS): This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
  • 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-01-072H - ELECTRICAL SYSTEM:SOFTWARE: This bulletin provides the procedure to update the hybrid control unit (hcu) / low dc/dc converter (ldc) software logic to eliminate internal p-dtcs (that are not viewable) in certain 2019-2021my ioniq hybrid (ae hev) and 2021my ioniq plug-
  • 23-BE-007H - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: This service information bulletin provides information on how to update the apple carplay software from hyundaia??S navigation updates page. The current version of google maps has 10 times the data transmission compared to the previous vers
  • 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
  • 23-BR-001H - PARKING BRAKE: When servicing any of the specified vehicles below with the corresponding dtcs, C2416, a??Motor short or open a?? Lh (epb)a?? Or C2417 a??Motor short or open a?? Rh (epb)a??, follow the step-by-step procedures in this bulletin.
  • 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
  • 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
  • 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
  • 218/231 amend - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
  • 22-HC-001H - ENGINE AND ENGINE COOLING: If you are servicing an applicable model with hybrid drive motor (traction motor) improper operation or any dtc listed in the related shop manual, motor control system, refer to the shop manual for diagnosis. If the diagnosis indicates a fa
  • 22-ST-005H - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
  • 22-ST-005H - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
  • 21-ST-003H - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing
  • 21-BR-004H - PARKING BRAKE: This bulletin describes the procedure to update the epb (electronic parking brake) ecu to revise the logic of setting dtc C2416, a??Motor short or open a?? Lh (epb)a?? Or C2417 a??Motor short or open a?? Rh (epb)a?? From vibrations while dr
  • 21-EM-004H - EQUIPMENT: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
  • 21-BR-002H - BRAKES (PWS): This bulletin provides best practice recommendations when performing brake service procedures.
  • 21-BE-004H - EQUIPMENT: When using wireless carplay, the system may intermittently auto disconnect. When wireless carplay is disconnected, a pop up message ⿿phone not responding. Please reconnect it and try again⿝ will appear on the radio screen.
  • 21-EM-003H - ENGINE AND ENGINE COOLING: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
  • 20-BE-014H - ELECTRICAL SYSTEM: When using wireless carplay, the system may intermittently auto disconnect. When wireless carplay is disconnected, a pop up message a??Phone not responding. Please reconnect it and try againa?? Will appear on the radio screen.
  • 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
  • 20-SS-004H - TIRES: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the a??Tire balance data sheeta?? Must be fully completed including imbalance and road for
  • 20-01-041H - ELECTRICAL SYSTEM: Certain 2020 my ioniq plug-in (ae phev), ioniq hybrid (ae hev), and 2020 - 2021 my sonata hybrid (dn8 hev) may exhibit a check engine light on with a dtc P17A0 (navigation control module). This bulletin describes the procedure to install an
  • 20-01-039H - ELECTRICAL SYSTEM: This bulletin provides information and procedures for collecting obd ⿿in use monitor performance ratio⿝ (iumpr) data on certain 2019-2021my vehicles at california dealers. This reporting is mandated by carb (california air resources boa
  • 20-01-035H - ELECTRICAL SYSTEM: This bulletin describes the procedure to replace the fuse cover that may be out of specification.
  • 20-ST-003H-1 - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
  • 20-ST-001H-2 - EQUIPMENT: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-ST-003H - STEERING:ELECTRIC POWER ASSIST SYSTEM: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
  • 20-ST-001H-1 - STEERING:AUTOMATED/ADAPTIVE STEERING:MOTOR/ACTUATOR: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-BD-014H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
  • 20-SS-002H(1) - TIRES: This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
  • 20-BD-007H-1 - EQUIPMENT: This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
CrashNoN NoneNone20210610

On june 10, 2021, when driving from topeka, ks to park ridge, il, there was a failure in both the adaptive cruse control system as well as the lane keeping assistance system. The acc system started the car moving forward from a complete stop without my intent and the lka turned the car to the right striking a semi trailer that was completely stopped. Additionally there was no warning from the forward collision warning system

NoNoN NoneNone20210315

Glass spontaneously cracked

NoNoN NoneNone20210314

Glass spontaneously cracked

NoNoN NoneNone20200824

On 3/27/2020 i purchased a hyundai ioniq 2020 which advertised on the window sticker vehicle includes advanced safety features bind spot collision avoidance assist and rear cross traffic collision avoidance assist. Unfortunately, the manufacturer notified me on 8/24/2020 that the vehicle was not manufactured as advertised. The features can't be added after the manufacturing process. The manufacturer offered me $500 for my inconvenience when i requested a vehicle buy-back to repurchase the like kind vehicle with the included safety features.

NoNoN NoneNone20200823

On 3/27/2020 i purchased a hyundai ioniq 2020 which advertised on the window sticker vehicle includes advanced safety features bind spot collision avoidance assist and rear cross traffic collision avoidance assist. Unfortunately, the manufacturer notified me on 8/24/2020 that the vehicle was not manufactured as advertised. The features can't be added after the manufacturing process. The manufacturer offered me $500 for my inconvenience when i requested a vehicle buy-back to repurchase the like kind vehicle with the included safety features.

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