S2008000113 Rev.
Service Bulletin Details
Public Details for: S2008000113 Rev.
No start intermittently, vehicle requires multiple keyless push to start attempts to start vehicle, intermittent key not detected message
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| 2012 CHRYSLER 300 |
| 2012 CHRYSLER TOWN AND COUNTRY |
| 2012 DODGE CARAVAN |
| 2012 DODGE CHALLENGER |
| 2012 DODGE CHARGER |
| 2012 DODGE DURANGO |
| 2012 DODGE JOURNEY |
| 2012 JEEP GRAND CHEROKEE |
Models from 2011
| 2011 CHRYSLER 300 |
| 2011 CHRYSLER TOWN AND COUNTRY |
| 2011 DODGE CARAVAN |
| 2011 DODGE CHALLENGER |
| 2011 DODGE CHARGER |
| 2011 DODGE DURANGO |
| 2011 DODGE JOURNEY |
| 2011 JEEP GRAND CHEROKEE |
Case Number: S2008000113 REV. A Release Date: April 2021 Symptom/Vehicle Issue: No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message Customer Complaint/ Technician Observation: Owner complains the vehicle is not starting every time when using the keyless push to start button. Vehicles with remote start will start if using the remote start option without issues. Technician observed when starting the vehicle while sitting in the vehicle that the vehicle will not start every time when depressing the keyless button. Examples from pickup trucks, all vehicles have to be considered. Discussion: Thoroughly verify the vehicle has no aftermarket products that are contributing to possible LF (low frequency) key signal interference. Some of the aftermarket equipment may or may not set a DTC (diagnostic trouble codes). Some current issues have been reported with some common LED bulbs used in garages, LED aftermarket replacement bulbs for cargo lamps, 3 rd brake lamps, running lamps, and brake lamps or even wireless equipment installed; see the below vehicle products reported on next page. This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate course of action.4.17.21 Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no solution is found FCA US LLC Version 4.3 10/29/2020 Tech noticed cargo light illumination different than other DTs (dark older shop, easy to recognize). This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate course of action.4.17.21 Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no solution is found FCA US LLC Version 4.3 10/29/2020