INC 21-038

EQUALIZER LEVELING JACK MANUAL OVERRIDE PROCEDURE.
Bulletin Type:
Bulletin No:
Model Year (s):
INC
21-038
Seneca MY17-22 & Accolade
MY17-22 & Embark & Reatta
& XL MY19-22 & Insignia
MY19 & Aspire & Anthem &
Cornerstone MY09-22
Publication Date:
Make(s):
Model(s):
September 2021
Jayco & Entegra
Seneca, Accolade, Embark, Reatta, Reatta
XL, Insignia (MY19 only), Aspire, Anthem,
Cornerstone
Incident:
Leveling jacks are extended in leveling mode and will not retract.
Affected
Units:
Units equipped with Equalizer leveling system.
Misc. Tools &
Supplies:
Caution
1/8 INCH ALLEN WRENCH AND AN ELECTRIC DRILL (RECOMMENDED 2000
RPM) WITH 7/16” HEX HEAD DRIVER.
1/4 inch or 6 MM Allen wrench.
DO NOT USE AN IMPACT DRILL IT WILL BREAK THE 7/16” HEX NUT OFF JACK MOTOR.
INSTRUCTIONS FOR OVERRIDE MODE ON EQUALIZER LEVELING SYSTEM
1. Locate the pump/manifold
assembly shown in Fig 2; it is
located behind the driver side front
tires in the cargo bay area behind a
plastic cover shown in Fig 1. The
location of the pump/manifold
assembly on a Cornerstone is on
the passenger side, all other
models are on the driver side.
INC # & Title
Fig 1
Fig 2
Date
Page 1 of 3
2. The Insignia, Aspire, and Anthem pumps are located in the cargo bay on the driver side behind the
front tire shown in Fig 3. The cornerstone pump is located in the cargo bay on the passenger side
behind the front tire shown in Fig 4.
Fig 3
Fig 4
3. Locate the four individual cartridge valves shown in Fig 5 & 6 with a 1/8” Allen Screw recessed
inside the valve stem. Turn the screw in clockwise approximately 2 turns until it stops. All four
screws may be selected on or only the jack(s) that need to be retracted.
Fig 5
INC # & Title
Fig 6
Date
Page 2 of 3
4. Remove the rubber plug or the brass cover shown in Fig 7 to access the 7/16 hex nut. Using a drill
and 7/16 hex drive rotate the nut counter-clockwise to retract the jacks.
a. Note: It is easier to remove and reinstall the screws and brass cover than the rubber plug
i. This process should not be used to extend or deploy the jacks after manually
retracting them. Extending the jacks after they have failed may cause a failure that
would prohibit travel.
Fig 7
To manually
operate this
This MTE
motor
peel off
The MTE brand
brand motor
the
sticker
that
pump motor was
was used
is
over
the
hole
replaced by the KS
prior to
in the center
brand motor in
9/9/19 and
between the
early
September
wires shown
replaced with
2019, MY20 units.
with
a red arrow
the 7545 KS
in Fig 8. It is OK
brand motor.
to leave the
sticker off.
Using a 6MM or
1/4 inch Allen
socket
5. The manual override procedure is the same for the single axle Aspire models using the ¼” Allen Socket in a drill
(NONIMPACT)
under the sticker at the end of the motor shown in Fig 9 & 10.
rotate the
a. Note: When the jacks are fully retracted turn all override screws shown in step 3 by Fig 5 to their
motor counteroriginal out counter-clockwise position.
clock wise to
b. Note: Failure to return the screws to the original (Counter-clockwise) position may allow the
jacksthe jack
retract
to drift from the stowed position.
legs.
Fig 8
Fig 9
Fig 10
yco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by
Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law. Jan. 2019.
03 South Main Street • P.O. Box 460 • Middlebury, IN 46540
INC # & Title
Date
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