Mci J4500 2018

• Recall 212908 [USA]: Mdp circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
  Motor coach industries (mci) is recalling certain 2018 d4000, 2018-2020 d4005, d4000istv, 2017-2020 d4500, d4505, 2018-2021 j3500, 2017-2021 j4500, 2020 d4520, and 2018-2021 d45crtle motorcoaches. The main distribution panel (mdp) located within the battery compartment contains a circuit board that may fail.
  mci service centers will remove the mdp and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed november 12, 2021. Owners may contact mci's customer service at 1-800-241-2947. Mci's number for this recall is r21-010.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

• Recall 206530 [USA]: A fuel leak in the presence of an ignition source increases the risk of a fire.
  Motor coach industries (mci) is recalling certain 2017-2018 d4000, 2017-2019 d4005, d4000istv, d4505, 2017-2020 d4500, j4500, 2018-2020 d45crtle, and 2018-2021 j3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
  dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on june 28, 2021. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is r21-009.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 214318 [USA]: The power cables may chafe, increasing the risk of a fire.
  Motor coach industries (mci) is recalling certain 2018-2021 j4500 and 2018-2020 d45crtle vehicles. The power cables may have been improperly installed and routed in the vehicle battery compartment, which may result in chafing.
  mci will notify owners, and dealers will inspect and if necessary, correct the clearance for the power cables in the battery compartment, free of charge. The recall began march 12, 2021. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is r21-003.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 143592 [USA]: The spilled coolant may increase the risk of a crash. additionally, transferring passengers from the disabled bus can increase their risk of injury.
  Motor coach industries (mci) is recalling certain 2017-2020 j4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.
  mci will notify owners, and dealers will replace the coolant hose, free of charge. The recall began october 30, 2020. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is sb 486.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 147000 [USA]: If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
  Motor coach industries (mci) is recalling certain 2018-2020 d4000, d4005, d4500, d4505 and d45crtle buses manufactured with electric cooling fans (e-fan) for the radiator and charge air cooler, borg warner 55si model dual alternator configuration (with a sense stud and wire), and parker vansco multiplexing module (vmm) multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the vmm and result in a loss of engine power and vehicle shutdown.
  mci will notify the affected owners, and dealers will install a new application code in the parker vmm multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began july 23, 2020. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is sb 479.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 153597 [USA]: Inability to use the seat belt may increase the risk of injury in the event of a crash.
  Motor coach industries (mci) is recalling certain 2015-2016 d4000, 2015-2020 d4500 and d4505, 2016-2020 j4500, 2018 j3500, and 2017 d4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standards (fmvss) number 208, "occupant crash protection," and number 209, "seat belt assemblies."
  mci will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. Mci issued owners an interim notification june 26, 2020. The recall began january 13, 2021. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is sb 482.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 142374 [USA]: A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.
  Motor coach industries (mci) is recalling certain model year 2014-2019 j4500 and 2018-2019 j3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 121, "air brake systems."
  mci will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. Mci will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The recall began june 26, 2020. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is sb 481.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 148353 [USA]: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
  Motor coach industries (mci) is recalling certain 2019 j3500 and d4505 buses, and 2018-2019 j4500 buses equipped with transpec t287x series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
  mci will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began june 20, 2019. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is sb 471.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 132741 [USA]: In the event of an emergency, an insufficient number of emergency egress windows can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
  Motor coach industries (mci) is recalling certain 2018-2019 mci j4500 motorcoaches with the 60 passenger seating option. These vehicles may have an insufficient number of emergency egress windows, inhibiting passenger exit in the event of an emergency. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 217, "bus emergency exits and window retention and release."
  mci will notify owners, and dealers will replace a non-egress window on each side of the vehicle to an egress window and install the proper emergency exit window labels, free of charge. The recall began april 4, 2019. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is fcp 468.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 127199 [USA]: If the left rear window separates from the vehicle while it is moving, it can become a road hazard, increasing the risk of crash or injury.
  Motor coach industries (mci) is recalling certain 2018 mci j4500 motor coaches. The rear left hand window may separate from the vehicle.
  mci will notify owners, and dealers will check the rear left hand window to make sure that it is securely installed, correcting it as necessary, free of charge. Mci issued owners an interim notification on june 8, 2018. The recall began on august 24, 2018. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is sb 463.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 135827 [USA]: If the left taillight does not work, the coach would have reduced visibility to other drivers, increasing the risk of a crash.
  Motor coach industries (mci) is recalling certain 2018 j4500 vehicles. The left rear taillight harness branch of the engine compartment wiring may contact the engine coolant tank causing a loss of power to the left taillight. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
  mci will notify owners, and dealers will inspect the left taillight wiring harness, re-routing and repairing it as necessary, free of charge. The recall began on april 23, 2018. Owners may contact mci customer service at 1-800-241-2947. Mci's number for this recall is sb 461.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 138473 [USA]: The incorrect air pressure readings may increase the risk of a crash by delaying the driver's reaction to addressing the low air condition.
  Motor coach industries (mci) is recalling certain 2018 mci j4500 buses. The primary air line was incorrectly hooked to the secondary air pressure gauge and the secondary air line was hooked to the primary air pressure gauge. As such, these buses fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 121, "air brake systems."
  mci will notify owners, and dealers will inspect the air lines for proper connection, repairing them as necessary, free of charge. The recall began on december 12, 2017. Owners may contact mci customer service at 1-800-241-29471. Mci's number for this recall is sb 455.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

• Recall 2021595 [Canada]: Electrical
  Issue: on certain buses, a circuit board for the main distribution panel (mdp) located in the battery compartment may fail. If this happens, the circuit board could overheat and cause a sudden vehicle shutdown. Safety risk: a circuit board that overheats could create the risk of a fire. A sudden loss of engine power could increase the risk of a crash. Corrective actions: motor coach industries (mci) will notify owners by mail instruct you to take your bus to an authorized repair facility to replace the main distribution panel (mdp) with a new part that has a main disconnect and circuit breaker assembly. To reduce the safety risk, mci recommends that you should inspect the condition of the mdp circuit board every 9600 km (6000 miles) until this recall is completed.

• Recall 2021297 [Canada]: Fuel supply
  Issue: on certain buses, the fuel rail assembly could develop a leak. Note: this recall only affects buses equipped with a cummins l9 or isx12 diesel engine. Safety risk: a fuel leak can create the risk of a fire. Corrective actions: motor coach industries (mci) will notify owners by mail and instruct you to take your bus to a cummins authorized service center to inspect the fuel rail. If damage is found, the fuel rail and fuel lines will be replaced. If no damage is found, the fuel rail will be reassembled with new crush washers using a special tool.

• Recall 2021058 [Canada]: Electrical
  Issue: on certain motor coaches, the power cable in the battery compartment may have been routed incorrectly. As a result, the cable could be damaged by contact with nearby parts. If this happens, the cable could create a short circuit. Safety risk: a short circuit could create the risk of a fire. Corrective actions: motor coach industries (mci) will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the power cable in the battery compartment and reposition it, if necessary.

• Recall 2020501 [Canada]: Engine
  Issue: on certain buses, the engine coolant hoses may be defective and could fail. As a result, engine coolant could leak. If this happens, a low coolant warning may appear and the engine can shut down. It could also cause coolant to spill onto the road. Safety risk: a sudden loss of engine power could increase the risk of a crash. Additionally, an engine coolant leak could create a hazard for other road users. A bus that is disabled could result in a transfer of passengers in an uncontrolled environment, which may create a risk of injury. Corrective actions: motor coach industries (mci) will notify owners by mail and advise you to replace the engine coolant hoses. They will supply you with the replacement parts and instructions for completing the repairs.

• Recall 2020276 [Canada]: Electrical
  Issue: on certain buses, a build-up of corrosion on the alternator connection could cause it to malfunction. If this happens, the alternator voltage output may increase. As a result, the control module may switch off the engine and cause a vehicle shutdown. Safety risk: a sudden loss of engine power and vehicle shutdown could increase the risk of a crash. Corrective actions: motor coach industries (mci) will notify owners by mail and instruct you to take your bus to an authorized repair facility to update the software in the vehicle multiplexing module (vmm). Mci also recommends periodically inspecting, cleaning and re-applying corrosion inhibitor to the alternator.

• Recall 2020188 [Canada]: Seats and restraints
  Issue: on certain buses, the passenger seat belts may not extend from the retracted position. If this happens, the seat belts cannot be used. Safety risk: a passenger that does not wear their seat belt has an increased risk of injury in a crash. Corrective actions: motor coach industries (mci) will notify owners by mail and instruct you to inspect the seat belts. Mci will advise owners and operators to inspect and replace any seat belt that does not extend properly.

• Recall 2020179 [Canada]: Brakes
  Issue: on certain buses, the brake hoses may be routed incorrectly and could become damaged or fail. If this happens, air could leak from the hose and cause a delay in the front brakes activating. This would reduce braking performance. Safety risk: reduced brake performance can cause extended stopping distances and increase the risk of a crash. Corrective actions: motor coach industries (mci) will notify owners by mail and instruct you to inspect the brake hoses. Mci will supply replacement parts and advise owners to replace any hoses that are leaking or damaged.

• Recall 2019214 [Canada]: Structure
  Issue: on certain vehicles equipped with transpec glass roof hatches, a manufacturing defect could cause the glass to break. Safety risk: if the hatch glass breaks, glass fragments could fall onto passengers, creating a risk of injury. Corrective actions: the company will notify owners by mail. Owners will be supplied with a new roof hatch lid and instructions for replacing the original.

• Recall 2019049 [Canada]: Structure
  Issue: on certain motor coaches, the left-rear side window may not be properly attached. This could cause the window to separate from the vehicle. Safety risk: if the window separates, it could fall and become a hazard for road users and bystanders. This could create a risk of injury and/or a crash. Corrective actions: the company will notify owners by mail. Owners can choose to have the necessary parts and instructions sent to them to complete the repair themselves, or they can take their vehicle(s) to a dealer to inspect the window mounting. The window will be repaired or replaced as necessary and retaining clips will be installed. Note: this recall supersedes recall 2018-171. All vehicles require a new inspection and repair under this recall.

• Recall 2018545 [Canada]: Seats and restraints
  Certain motor coaches equipped with the optional 60 passenger seating arrangement do not conform to the requirements of canada motor vehicle safety standard (cmvss) 217 - bus window retention, release and emergency exits. The motor coaches do not meet the minimum emergency exit requirements of the standard, which could increase the risk of injury in the event of an emergency. Correction: dealers will install 2 additional emergency exit windows and emergency exit labelling.

• Recall 2018171 [Canada]: Other
  On certain motor coaches, the rear left hand side window is mounted using adhesive and fasteners that may not have been installed correctly during assembly. Under certain circumstances the rear side window could separate from the vehicle and become a hazard that for other road users, increasing the risk of a crash causing injury and/or damage to property. Correction: dealers will conduct a push out test of all affected windows and replace the ones that fail. Note: this recall is superseded by recall 2019049. Please see recall 2019049 for more information.

• Recall 2018170 [Canada]: Lights and instruments
  On certain motor coaches, the rear left hand tail lamp harness branch of the engine compartment wiring harness may chafe against the engine coolant tank. If this occurs, the chaffing could damage the wires and cause a loss of power to the left rear tail lamp light, which could decrease vehicle conspicuity and potentially increase the risk of a crash causing injury and/or damage to property. Correction: dealers will inspect the wiring harness for damage, repair it as necessary and reroute the harness.

• Recall 2017540 [Canada]: Brakes
  On certain vehicles, the instrument panel air gauge connections may have been reversed and may not show the actual air pressure in the primary and secondary air systems. The primary gauge would show secondary system pressure, and the secondary gauge would show primary system pressure. This could be misleading to the driver, potentially increasing the risk of injury and/or damage to property. Correction: gauge connections will be corrected.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Supply and return heater hose rupture investigation as of 20200313

  By letter dated august 31, 2020, motor coach industries (mci) notified the office of defects investigation (odi) of a safety defect that may exist in certain model year (my) 2017-2020 j4500 vehicles. An odi review of early warning reporting (ewr) submissions by mci, on my 2017-2019 j4500 buses, identified ruptured heater hoses on multiple motor coaches leading to the vehicles becoming disabled. Odi communications with fleets found that a low coolant level light with an audible warning would provide notice to the bus driver to pull off the roadway before the bus shut down to prevent catastrophic engine damage. According to the fleets interviewed, there is not sufficient time between the warning and the engine shutting down to allow the driver to pull to a safe location. Multiple reports/interviews describe buses requiring passenger transfer to a second bus at roadside. Analysis of data provided by mci in response to an odi information request (ir) letter showed an elevated frequency of heater hose ruptures. The heater hoses may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway. Following discussions with odi about the elevated failure rates on the heater hoses, mci decided to conduct safety recall 20v-526.With recall action 20v-526 taken by mci, this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist on other model or my vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The odi report cited above can be reviewed at: http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid using the following identification number: 10168841
  

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