2017 Mitsubishi I-MIEVMitsubishi I-miev 2017

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 154312 [USA]: Without the brake vacuum pump, the driver will experience a sudden loss of braking assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
    Mitsubishi motors north america, inc. (mmna) is recalling certain 2012-2017 i-miev vehicles. Water may penetrate the brake assist vacuum pump, causing corrosion and a failure of the brake vacuum pump.
    mmna will notify owners, and dealers will replace the brake vacuum pump, free of charge. The recall began january 7, 2020. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-19-002.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 132843 [USA]: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Mitsubishi motors north america, inc. (mmna) is recalling all 2016-2017 i-miev vehicles, equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    mmna will notify owners, and dealers will replace the passenger side frontal air bag inflator, free of charge. The recall began on december 15, 2017. Owners may contact mmna customer service at 1-888-648-7820. Mmna's number for this recall is sr-17-008.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2019562 [Canada]: Brakes
    Issue: on certain vehicles, the brake vacuum pump may fail. This can cause a hard brake pedal and an increase in brake pedal effort. If the brake vacuum pump fails, the brake warning light will turn on and an audible warning will sound. Safety risk: a sudden increase in brake pedal effort could lead to an increase in stopping distance. This could increase the risk of a crash. Corrective actions: mitsubishi will notify owners by mail and instruct you to take your vehicle to a dealer to install a new brake vacuum pump.

  • Recall 2017616 [Canada]: Airbag
    On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: dealers will replace the passenger frontal airbag inflator. Note: canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • TIN-24-00-003 - AIR BAGS: This is a technical information notice informing dealers that with permission from the alabama law enforcement agency commission, notification letters are being sent to vehicle owners with alabama addresses to inform of open takata recalls.
  • TIN-24-00-002 - AIR BAGS: This is a technical information notice informing dealers that with permission from the texas department of motor vehicles, notification letters are being sent to vehicle owners with texas addresses to inform of open takata recalls.
  • TSB-23-35-004 - STEERING: This technical service bulletin provides service manual corrections to the active stability control system, on vehicle service section of the applicable service manual.
  • TIN-23-00-011 - AIR BAGS: This is a technical information notice informing dealers that with permission from the new york state department of motor vehicles, notification letters are being sent to vehicle owners with new york addresses to inform of open takata recal
  • TSB-23-90-001 - ELECTRICAL SYSTEM: Service manual revision - this technical service bulletin provides additional circuit diagrams for the high voltage power supply control system section.
  • TIN-23-00-008 - AIR BAGS: This is a technical information notice informing dealers that with permission from the puerto rico traffic safety commission, notification letters are being sent to vehicle owners with puerto rico addresses to inform of open takata recalls.
  • TIN-23-00-007 - AIR BAGS: This is a technical information notice informing dealers that with permission from the florida department of highway safety and motor vehicles, notification letters are being sent to vehicle owners with florida addresses to inform of open t
  • TSB-23-55-005 - ELECTRICAL SYSTEM: This technical service bulletin provides service manual corrections and additional information for the installation procedure for the ev water ptc heater installation due to changes in the specification of service parts.
  • DEALER LETTER - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This is a dealer letter sent to dealers informing that mitsubishi technical training has launched the 3rd quarterly technician quiz for 2023.
  • TIN-23-00-006 - AIR BAGS: This is a technical information notice informing dealers that with permission from the nevada department of motor vehicles, notification letters are being sent to vehicle owners with nevada addresses to inform of open takata recalls.
  • SR-17-008REV - AIR BAGS: This is a revised safety recall bulletin sent to dealers informing them of new takata inflator return procedures.
  • DEALER LETTER - EQUIPMENT: This is a dealer letter sent to dealers informing them of the annual distribution of electric vehicle (ev) insulated gloves.
  • TIN-23-00-004 - AIR BAGS: This is a technical information notice informing dealers that with permission from usaa, notification letters on usaa letterhead are being sent to vehicle owners insured by usaa to inform them of open takata recalls.
  • TSB-23-00-004 - STRUCTURE: This technical service bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.
  • TSB-23-00-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This technical service bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross veh
  • DEALER LETTER - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This is a dealer letter sent to dealers informing that mitsubishi technical training has launched the 2nd quarterly technician quiz for 2023.
  • TIN-23-00-003 - AIR BAGS: This is a technical information notice informing dealers that with permission from the massachusetts registry of motor vehicles (rmv), notification letters are being sent to vehicle owners with massachusetts addresses to inform of open taka
  • TIN-23-00-002 - AIR BAGS: This is a technical information notice informing dealers that with permission from the new mexico motor vehicle division (mvd), notification letters are being sent to vehicle owners with new mexico addresses to inform of open takata recalls
  • TIN-23-00-001 - AIR BAGS: This is a technical information notice informing dealers that with permission from the colorado division of motor vehicles notification letters are being sent to vehicle owners with colorado addresses to inform of open takata recalls.
  • TIN-22-00-015 - AIR BAGS: This is a technical information notice informing dealers that with permission from the new york state department of motor vehicles notification letters are being sent to vehicle owners with new york addresses to inform of open takata recall
  • TIN-22-00-014 - AIR BAGS: This is a technical information notice informing dealers that with permission from the south carolina department of public safety notification letters are being sent to vehicle owners with south carolina address to inform of open takata rec
  • TIN-22-00-013 - AIR BAGS: This is a technical information notice sent to all dealers informing them that affected owners in virginia were sent a reminder to have a takata recall completed on their vehicle. The letters were printed with state of virginia letterhead.
  • TIN-22-00-011 - AIR BAGS: This is a technical information notice sent to all dealers informing them that affected owners in gerogia were sent a reminder to have a takata recall completed on their vehicle. The letters were printed on a state of georgia letterhead.
  • TSB-22-54-003 - UNKNOWN OR OTHER: This technical service bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.
  • TIN-22-00-006 - UNKNOWN OR OTHER: This technical information notice was sent to dealers to inform them mmna mailed letters to owners with alabama addresses printed on an alabama law enforcement agency letterhead and mailed in an envelope with mmnaâ¿¿s alabama mail proces
  • TIN-22-00-003 - EQUIPMENT: This technical information notice was sent to dealers to inform them with the permission of the pennsylvania department of transportation (dot), mmna mailed letters with the pennsylvania dot letterhead to owners with pennsylvania addresses,
  • TIN-22-00-002 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This technical information notice was sent to dealers to inform them mmna mailed letters to owners with south carolina addresses, who own certain 2004-2007 lancer, 2006-2009 raider, and 2012-2017 i-miev vehicles with open takata recalls.
  • TIN-22-00-001 - EQUIPMENT: This technical information notice was sent to dealers informing them certified ev dealers must have a set of electrically insulated gloves, mb992648-01. While servicing an i-miev or outlander phev, these gloves are essential in protecting a
  • TIN-21-52B-001 - AIR BAGS: This technical information notice was sent to dealers informing them of the limited-time promotional offer for customers affected by the takata airbag recall and also urged dealers to accurately capture customer data during visits.
  • TIN-21-00-004 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This technical information notice was sent to dealers informing them owner manuals (om) are now available electronically beginning with model year 2015.
  • TIN-16-00-001 - EQUIPMENT: Electrical insulation gloves - certified i-miev dealers were shipped an i-miev special tool kit. Included in this kit is a set of electrically insulated gloves, mb992648-01. While servicing an i-miev, these gloves are essential in protectli
  • TIN-21-00-002 - ELECTRICAL SYSTEM: This technical information notice was sent to dealers notifying them certified ev dealers must have a set of electrically insulated gloves available for use while servicing an i-miev or outlander phev to assist in protecting a technician fr
  • TIN-21-00-001 - AIR BAGS: This is a technical information notice sent to dealers informing then mmna has put together a new limited-time promotional offer for customers affected by the takata airbag inflator recall campaign as part of our continuing efforts to minim
  • 2017-VIN - EQUIPMENT: Use this chart to decode vehicle identification numbers for 2-17 model year mmna vehicles.
  • TSB-16-00-001 - EQUIPMENT: General pdi procedures for 2017 models (except ev and phev).
  • TIN-20-00-007REV - EQUIPMENT: This technical information notice revises tin-20-00-007 informing dealers tk services has confirmed that pickup service has resumed for dealerships and customer facilities.
  • TSB-20-31-001 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin advises that tire chains are not approved for use on any 2016 - 2020 mitsubishi vehicle.
  • TSB-13-42A-002 - STRUCTURE: This technical service bulletin updates the door adjustment procedure in the body section of the applicable service manuals.
  • TT194 - BACK OVER PREVENTION: This is a service newsletter (tech talk) that was sent out to dealers.
  • TTIndex12 - EQUIPMENT: This is an index of tech talk newsletter articles released in 2012.
  • TT193 - STRUCTURE: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT195 - WHEELS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT192 - WHEELS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT191 - AIR BAGS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT218 - WHEELS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TT217 - SEATS: This is a service newsletter (tech talk) that was sent out to dealers.
  • TSB-15-54-004 - EQUIPMENT: This tsb contains troubleshooting steps for diagnosis of various customer complaints relating to the audio system speakers in mitsubishi vehicles equipped with original equipment audio components.
  • TT253 - EQUIPMENT: This is a service newsletter (tech talk) that was sent out to dealers.
  • TSB-19-00-008 - EQUIPMENT: This is a technical service bulletin sent to dealers. This bulletin supersedes tsb-18-00-003, issued april, 2018, to add updated information for carrying capacity reduced label.
  • TIN-19-00-007 - EQUIPMENT: This is a technical information notice sent to dealers. This notice reminds dealers of the importance of using and maintaining electrically insulated gloves servicing affect vehicles. The notice provides dealers with guidelines.
  • TIN-19-00-003 - AIR BAGS: This is a technical information notice sent to all dealers in the state of mississippi. This notice informs dealers that mmna will be mailing letters to owners, with mississippi addresses, with open takata airbag recalls. The notice instruc
  • TSB-19-54-010 - ELECTRICAL SYSTEM: This is a technical bulletin sent to dealers. This bulletin provides dealers with a basic description of the hands-free systems used in mitsubishi built vehicles. The bulletin covers components and operation, system layouts showing the diff
  • TSB-19-54-001REV - ELECTRICAL SYSTEM: This is a technical service bulletin sent to dealers. This bulletin instructs dealers to reprogram the bmu (for affected i-miev vehicles) or sub-bmu (for affected outlander phev vehicles) with updated software to correct an isolation error
  • TIN-19-00-003 - AIR BAGS: This is a technical information notice sent to all dealers in the state of mississippi. This notice informs dealers that mmna will be mailing letters to owners, with mississippi addresses, with open takata airbag recalls. The notice instruc
  • TSB-19-54-010 - EQUIPMENT: This is a technical bulletin sent to dealers. This bulletin provides dealers with a basic description of the hands-free systems used in mitsubishi built vehicles. The bulletin covers components and operation, system layouts showing the diff
  • TSB-19-54-001REV - ELECTRICAL SYSTEM: This is a technical service bulletin sent to dealers. This bulletin instructs dealers to reprogram the bmu (for affected i-miev vehicles) or sub-bmu (for affected outlander phev vehicles) with updated software to correct an isolation error
  • TSB1954001REV - ELECTRICAL SYSTEM:SOFTWARE: This is a technical service bulletin sent to dealers. This bulletin instructs dealers to reprogram the bmu (for affected i-miev vehicles) or sub-bmu (for affected outlander phev vehicles) with updated software to correct an isolation error
  • TSB-19-33-001 - SUSPENSION: This is a technical service bulletin that was sent to dealers. The bulletin updates the front suspension section of the affected service manuals to update the special service tool used in replacement of the lower arm ball joint dust cover.
  • TSB-18-52B-004 - EQUIPMENT:ELECTRICAL: This is a technical service bulletin that was sent to dealers. The bulletin updates the supplemental restraint system (srs) section of the affected service manuals to correct diagnostic information for front and side impact sensors.
  • TSB-18-54-002 - EQUIPMENT: This is a technical service bulletin sent to dealers. It provides dealers instructions for resolving customer's report that bluetooth pairing code given by the hands free link system does not work for certain smartphone models, namely, sams
  • TSB-18-52A-001 - SEAT BELTS:FRONT: This is a technical service bulletin sent to dealers. Customers may report the front seat belt fraying as a result of being caught under the seat reclining adjusting lever. This tsb instructs dealers how to replace the front seat belt and r
  • TIN-18-00-004 - EQUIPMENT:ELECTRICAL: This is a technical information notice sent to dealers. This notice instructs and informs dealers the importance of using electrical insulated gloves while servicing an i-miev or outlander phev. The notice provides guidelines how to properl
  • TT237 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a service newsletter (tech talk) that was sent out to dealers.
  • MEDICUpdate517 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This is a message sent to dealers, to inform them that an update for medic will be available.
  • 1-2018-HV-Batter - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This is a letter sent to dealers, to inform them of a repair or replacement process for hv batteries.
  • TSB-16-00-004 - EQUIPMENT: This is the pre-delivery inspection (pdi) procedures for 2017 i-miev.
  • TSB-16-006 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This is a technical service bulletin provided to dealers, informing them that the 2017 i-miev service manual will not be issued, but rather, use the 2016 service manual along with this tsb for complete maintenance, repair, and general vehic
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

  • Brake vacuum pump failure investigation as of 20190510

    On may 10, 2019, the office of defects investigation (odi) opened recall query rq19-002 to investigate three complaints alleging brake vacuum pump failures after the remedies for recalls 13v-031 and 14v-522 had been completed in model year (my) 2012 mitsubishi i-miev vehicles. The investigation was opened on model year (my) 2010 through 2017 mitsubishi i-miev vehicles to cover all products sold in the united states with the same vacuum pump (recall 14v-522 included my 2010 through 2014 i-miev vehicles). Mitsubishi motors north america, inc. (mmna) provided information about nine (9) additional reports of brake vacuum pump failure in its response to odis information request letter for rq-002 (my 2012 - 8, my 2014 - 1). In addition, mmnas response indicated that there are no my 2010 through 2011 i-miev vehicles currently in the united states (a small number of my 2010 through 2011 pre-production i-miev demo vehicles were listed as scrapped or exported - four of these were included in the scope of 14v-522).On november 8, 2019, mmna submitted a defect information report (dir) to nhtsa describing a defect in the brake vacuum pump in approximately 2,108 my 2012 through 2017 mitsubishi i-miev vehicles manufactured from october 28, 2011 through june 10, 2016 (nhtsa recall 19v-804, mitsubishi recall sr-19-002). Mitsubishis dir identified a defect in the brake vacuum pump design that may allow water to penetrate the pump and cause internal corrosion, which may result in brake vacuum pump failure and increased risk of a vehicle crash. Recalled vehicles will have the vacuum pump replaced with a redesigned pump that has improved sealing and anti-corrosion performance.Mitsubishis dir indicates that the recall covers all i-miev vehicles sold in the united states, as u.S. Sales began with my 2012 and concluded with my 2017.This investigation is closed based on recall 19v-804. The odi reports cited above can be reviewed at nhtsa.Gov under the following id numbers:11078966, 11171175, 11187483.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200107

This is part of an existing recall nhtsa #19v-804, manufacturer #sr-19-002 regarding a vacuum brake pump. Recall was issued in november 8, 2019, with notices sent to owners on january 7, 2020. Multiple calls to dealer to schedule the repair rebuffed as dealer claims they cannot get the part from manufacturer to perform replacement. Calls to manufacturer, during advertised business hours, rejected by automatic call system. It has been 14 weeks (over 3 months) since recall was announced by manufacturer and 6 weeks since the recall notice was sent to owners. Manufacturer is non-responsive and not fulfilling their agreed to obligations. Mitsubishi has said they will comply with this recall, but are dragging their feet and will not obtain or distribute parts to dealerships. Mitsubishi is allowing a known safety defect to fester on their product by not fulfilling their obligations. Please force this company to comply with their own directives and not just pay lip service to this issue.

NoNoN NoneNone20200106

This is part of an existing recall nhtsa #19v-804, manufacturer #sr-19-002 regarding a vacuum brake pump. Recall was issued in november 8, 2019, with notices sent to owners on january 7, 2020. Multiple calls to dealer to schedule the repair rebuffed as dealer claims they cannot get the part from manufacturer to perform replacement. Calls to manufacturer, during advertised business hours, rejected by automatic call system. It has been 14 weeks (over 3 months) since recall was announced by manufacturer and 6 weeks since the recall notice was sent to owners. Manufacturer is non-responsive and not fulfilling their agreed to obligations. Mitsubishi has said they will comply with this recall, but are dragging their feet and will not obtain or distribute parts to dealerships. Mitsubishi is allowing a known safety defect to fester on their product by not fulfilling their obligations. Please force this company to comply with their own directives and not just pay lip service to this issue.

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