2023 Toyota COROLLA CROSS HYBRIDToyota Corolla Cross Hybrid 2023

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 257061 [USA]: An air bag that does not deploy as intended increases the risk of injury during a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2022-2023 corolla cross vehicles that were previously inspected at a dealership under recall 23v-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
    dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed january 26, 2024. Owners may contact toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23ta16. Vehicles previously inspected under 23v-384 will need to return to the dealership for additional inspection.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 248881 [USA]: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2023 corolla, corolla cross, corolla cross hybrid, highlander, highlander hybrid, tacoma, 2023 lexus rx350, rx350 hybrid, rx500 hybrid, 2023-2024 lexus nx250, nx350, and nx350 hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
    dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed september 8, 2023. Owners may contact toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23ta08. Lexus' number for this recall is 23la02.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 238607 [USA]: An air bag that does not deploy as intended increases the risk of injury during a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2022-2023 corolla cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of federal motor vehicle safey standard number 208, "occupant crash protection."
    dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed july 10, 2023. Owners may contact toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23tb04/23ta04.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • T-SB-0015-24 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Tsb: a head unit software update is now available for 2023 model year corolla cross, corolla cross hybrid, highlander, highlander hybrid, and mirai vehicles equipped with toyota multimedia (earlier than version 2050). This software update i
  • T-SB-0013-24 - ELECTRICAL SYSTEM: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,
  • T-PANT-2024-004- - ENGINE AND ENGINE COOLING: This is to advise of various price adjustments that will affect toyota genuine motor oil and long life coolant, effective march 1, 2024. These products are ordered through the toyota complete maintenance care (tcmc) website.
  • TSB010421 - SERVICE BRAKES, HYDRAULIC: Tsb: some 2018 ? 2024 model year toyota vehicles equipped with an a25a-fks, a25a-fxs, m20a-fks, or m20a-fxs engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil pressure low? Warning message
  • TTT074423 - UNKNOWN OR OTHER: Tt: some 2022/2023 japan built (vin jtd) corolla/corolla hv sedan vehicles may have a rattle noise coming from the headliner.
  • TTT074323 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Tt: mil on with dtc P045600 evaporative emission system leak detected (very small leak)
  • TSB008823 - STRUCTURE: Tsb: some 2020 ? 2024 model year corolla vehicles may exhibit a vibration or rattle noise from the right-hand engine mounting insulator sub-assembly. This condition will usually go away when the engine revolutions per minute (rpm) are above
  • TSB005823 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS: Tsb: the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
  • TSB003220 - AIR BAGS: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
  • TTT073723 - UNKNOWN OR OTHER: Tt: a very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the repair manual, are for dealership personnel to assis
  • 23TC01b - AIR BAGS: Ti: technical instructions for 23tc01 toyota safety sense inoperative intermittently
  • 23TC01a - ELECTRICAL SYSTEM:SOFTWARE: Rl: the subject vehicles are equipped with toyota safety sense (tss) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. Due to the programming of the software within the for
  • 23TC01 - AIR BAGS: Dp: the subject vehicles are equipped with toyota safety sense (tss) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. Due to inappropriate programming of the software with
  • 23TC01 TI - Publ - AIR BAGS: Ti: technical instructions for 23tc01 toyota safety sense inoperative intermittently
  • 23TC01 Region Le - AIR BAGS: Rl: the subject vehicles are equipped with toyota safety sense (tss) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. Due to the programming of the software within the for
  • 23TC01 Dealer Pa - AIR BAGS: Dp: the subject vehicles are equipped with toyota safety sense (tss) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. Due to inappropriate programming of the software with
  • 23TC02a - SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING: Rl: due to certain programming in the brake ecu, under certain conditions, dtc U0100 is stored and cannot be cleared even though a technician attempts to do so. This condition does not affect the vehicle operation.
  • 23TC02 - BRAKES (PWS): Dp: due to certain programming in the brake ecu, under certain conditions, dtc U0100 is stored and cannot be cleared even though a technician attempts to do so. This condition does not affect the vehicle operation.
  • T-SB-0107-20 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Tsb: flash reprogramming allows the electronic control unit (ecu) software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual serv
  • T-SB-0042-23 - WHEELS: Tsb: some 2023 ? 2024 model year toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re
  • 23TC02 - SERVICE BRAKES, ELECTRIC: Ti: technical instructions for special service campaign 23tc02 brake ecu reprogram certain 2023 model year corolla hv
  • T-TT-0734-23 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: when setting up the toyota audio multimedia (21mm) user profile, if the qr code is not working please use the following recommendations.
  • T-SB-0020-23 - VISIBILITY: Tsb: some 2022 ? 2023 model year corolla cross vehicles may exhibit an intermittent condition during windshield wiper operation where the stop and start system does one or both of the following: ?Does not restart the engine. ?Reactivate
  • 23TD01 Corolla L - UNKNOWN OR OTHER: Dp: the front license plate bracket provided with the vehicle has clips that potentially interfere with the lower grille assembly. This interference can make it more difficult to install the front license plate bracket.
  • T-TT-0731-23 - SUSPENSION: Tt: some customers may complain of the suspension feeling stiff while driving or going over bumps. Some dealerships may have forgotten to remove the transportation spacer during the pds process which can result in a stiffer than normal susp
  • T-TT-0699-22 Rev - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Tt: some model year 2018-2023 vehicles equipped with a25a-fks/fxs or m20a-fks/fxs engines may display the following message ?Engine maintenance required visit your dealer? On the combination meter
  • T-SB-0120-20 Rev - STEERING: Tsb: some 2021 ? 2023 model year toyota vehicles may require the download and installation of vehicle specific software or configuration software when the electronic control unit (ecu) is replaced. Techstream software has been modified to i
  • T-SB-0012-23 - EXTERIOR LIGHTING: Tsb: some 2023 model year bz4x vehicles with multimedia version 1505 or older; corolla, corolla hybrid, and corolla hatchback vehicles with multimedia version 1506 or older; and crown vehicles with multimedia version 1511 or older may exhib
  • T-TT-0678-21 Rev - EQUIPMENT:ELECTRICAL: Tt: some 19cy lg dcm equipped vehicles may not be able to complete the firmware update due to not having an active account or waived services during the trial. Follow the steps below to enable ?Temp dcm activation?.
  • T-SB-0036-22 Rev - EQUIPMENT: Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
  • T-SB-0029-22 Rev - AIR BAGS: Tsb: 2023 model year toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
  • T-SB-0033-22 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: hybrid vehicles are equipped with two types of batteries: ?Hybrid vehicle (hv) battery. ?Auxiliary (12v) battery. If the hybrid vehicle is put into storage, the state-of-charge (soc) of its hv battery and auxiliary battery will
  • T-SB-0099-22 - ELECTRICAL SYSTEM: Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ?Careful inspection for paint chips/scratches and body
  • T-SB-0031-22 Obs - COMMUNICATION: Obsolete notice november 28, 2022: this bulletin is now obsolete. Please see t-sb-0105-22
  • T-SB-0032-22 Obs - COMMUNICATION: Obsolete notice november 28, 2022: this bulletin is now obsolete. Please see t-sb-0104-22.
  • T-SB-0105-22 - WHEELS: Tsb: during the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
  • T-SB-0104-22 - EQUIPMENT: Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
  • T-SB-0100-22 - ELECTRICAL SYSTEM: Pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ?Careful inspection for paint chips/scratches and body dents
  • T-SB-0084-22 - EQUIPMENT: Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ?Careful inspection for paint chips/scratches and body
  • T-SB-0032-22 Rev - EQUIPMENT: Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
  • T-SB-0036-22 Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
  • T-SB-0029-22 Rev - EQUIPMENT: Tsb: 2023 model year toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
  • T-SB-0031-22 Rev - WHEELS: Tsb: during the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
  • TTT069522 - COMMUNICATION:MANUFACTURER TELEMATICS: Tt: to improve customer support of telematics connected services features, additional resources have been provided in the service lane - knowledge center.
  • T-SB-0032-22 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
  • T-SB-0031-22 Rev - WHEELS: Tsb: during the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
  • Toyota Safety Re - EQUIPMENT: Toyota safety recall and service campaign - technician certification requirements 4.14.2022
  • T-SB-0036-22 - EQUIPMENT: Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
  • T-SB-0032-22 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
  • T-SB-0029-22 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: 2023 model year toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0456 [1] Evaporative Emissions System Small Leak Detected
  • U0100 [2] Lost Communication With ECM/PCM "A"
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
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