TSB-ELE091R1

GROUP
ELE
MODEL
All Models
NUMBER
091 (Rev 1, 12/22/16)
DATE
August 2015
TECHNICAL SERVICE BULLETIN
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
 NOTICE
This bulletin has been revised to include additional information. New/revised
sections of this bulletin are indicated by a black bar in the margin area.
This bulletin provides the procedure on how to identify and record the head unit software level
on various head unit platforms and generations. This procedure will now be required when
ordering head units through the Direct Exchange Program (see Parts Bulletin 91-9610005). NOTE: on navigation (AVN) head units, the Map Version must also be recorded
and supplied when ordering a replacement head unit.
Supplying this information will provide the following benefits:
 Head units received will have software level equal to, or higher, than the original software
level.
 Software level will be compatible with the SD card map version already in the customer’s
vehicle.
 All remanufactured stock will be upgraded, prior to shipment, as improved software is, or
becomes, available (dealers will not stock head units which, in some cases, resulted in
installing a head unit with outdated software).
File Under: 
x General Manager
x Service Manager
x Parts Manager



x Service Advisor(s)
x Technician(s) 
x Body Shop Manager  Fleet Repair


Circulate To:
Page 2 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
This bulletin contains procedures for the following head unit platforms/generations:
Head Unit Platform/
Generation
TSB
Page #
Identifying Feature/Comments
Base Audio 1.5 ~ 2.0
3
Red display with “AUX” button - No “MEDIA” Button
Application began on 2008MY vehicles
Base Audio 3.0 (A)
4
Red display with “MEDIA” button
Application began on 2012MY Rio (UB)
Base Audio 3.0 (B)
5
Small touchscreen without “eSERVICES” or “JUKEBOX” buttons
Application began on 2016MY vehicles
Base Audio 4.0 (A)
6
5” monochrome (black and white) display with 1-6 presets below display
Application began on 2017 Soul (PS)
Base Audio 4.0 (B)
7
UVO 1.0 ~ 2.0
8
UVO 3.0
9
AVN 1.5 ~ 2.0
10
AVN 3.0
11
7” touchscreen with navigation and
button
Application began on 2014MY Sorento (XMa)
AVN 4.0
12
8” touchscreen with “MAP VOICE” button and SD card
Application began on 2014MY Soul (PS)
Premium 1.0
13
Application began on 2015MY K900 (KH)
Premium 2.0
15
9.2” touchscreen along with center console controls
Application began on 2016MY K900 (KH)
5” touchscreen with monochrome (black and white) display
Application began on 2017MY Sedona (YP) and 2017 Soul (PS)
4.3” touchscreen with “JUKEBOX” or “eSERVICES” button
Application for UVO 1.0 began on 2011MY Optima Hybrid (TF HEV)
Application for UVO 2.0 began on 2014MY Soul (PS)
7” touchscreen monochrome (black and white) display, with
button
CarPlay and Android Auto compatible; No navigation and SD card slot
Application began on 17MY Sportage (QL)
7” touchscreen with navigation with “FM/AM” and “SETUP” buttons
Application of AVN 1.5 began on several 2009MY vehicles
TSB: ELE 091 (Rev 1) All Models August 2015
Page 3 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
Base Audio - Gen 1.5 ~ 2.0
1.
With the head unit OFF, press preset
buttons “1” and “4”
simultaneously
for 3 seconds
2.
Immediately after releasing preset
buttons “1” and “4”, press preset
button “1” four (4) times in quick
succession.
3.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
VX.XX.USA
TSB: ELE 091 (Rev 1) All Models August 2015
Page 4 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
Base Audio - Gen 3.0 (A)
1.
With the head unit OFF, press preset
buttons “1” and “4”
simultaneously
for 3 seconds.
2.
Immediately after releasing preset
buttons “1” and “4”, press preset
button “1” four times in quick
succession.
If the head unit has a “toggle style” preset button layout, press preset buttons “1”
and “5” instead, simultaneously, for 3 seconds. Then, press preset button “1” four
times in quick succession.
3.
Press the SETUP button.
With the head unit OFF, press preset
buttons “1” and “4”
simultaneously
for 3 seconds.
4.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
V0.XX.X0.XXX/XX.USA
TSB: ELE 091 (Rev 1) All Models August 2015
Page 5 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
Base Audio - Gen 3.0 (B)
1.
With the head unit OFF, press and
hold the SEEK/TRACK DOWN (∨)
button and the CAT/FOLDER UP (∧)
button, simultaneously, for three (3)
seconds.
2.
Press the SEEK/TRACK DOWN (∨)
button four (4) times in quick
succession. Then press the SETUP
button.
3.
Press the SETUP button again.
4.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
V0.XX.X0.XXX/XX.USA
TSB: ELE 091 (Rev 1) All Models August 2015
Page 6 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
Base Audio - Gen 4.0 (A)
1.
With the head unit ON, press the
SETUP button.
2.
Press the “5” preset button.
3.
Use the TUNE knob to scroll down
and select “System Information”.
4.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
PS.USA.SOP.001
TSB: ELE 091 (Rev 1) All Models August 2015
Page 7 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
Base Audio - Gen 4.0 (B)
1.
With the head unit ON, press the
SETUP button.
2.
Touch “System”.
3.
Touch “System Information”.
4.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
XX.USA.SOP.XXX
TSB: ELE 091 (Rev 1) All Models August 2015
Page 8 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
UVO 1.0 and UVO 2.0
1.
With the head unit ON, press the
SETUP button.
2.
Select “System”.
3.
Select “System Information”.
4.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
1.MP.X.XXX
TSB: ELE 091 (Rev 1) All Models August 2015
Page 9 of 16
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
SUBJECT:
UVO 3.0
1.
With the head unit ON, touch SETUP.
2.
Swipe the screen to the left to display
the next menu.
3.
Touch “System Info”.
4.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
XX.USA.0000.XXXX.XXXXXX
TSB: ELE 091 (Rev 1) All Models August 2015
Page 10 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
AVN - GEN 1.5 ~ 2.0
1.
Turn the head unit ON and touch
“Agree” on the screen. Then press the
SETUP button.
2.
Select “Main”.
3.
Select “System Info”.
 NOTICE
On some vehicles, the “System
Info” selection may be located
in the Setup screen.
4.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
V_XXXX_X
or
XX.USA.SOP.XX.XXX
Map Version Format
USA.XX.XX.XX
TSB: ELE 091 (Rev 1) All Models August 2015
Page 11 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
AVN - GEN 3.0
1.
Turn the head unit ON and touch
“Agree” on the screen. Then press the
button.
2.
Select “Setup”.
3.
Select “System Update”.
4.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
XX.MTS.USA.SOP.XX.XXX
or
XX.USA.SOP.XX.XXX
Map Version Format
USA.XX.XX.XX.XXX
TSB: ELE 091 (Rev 1) All Models August 2015
Page 12 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
AVN - GEN 4.0
1.
Turn the head unit ON and touch
“Agree” on the screen. Then press the
SETUP button.
2.
Scroll to the bottom of the screen and
touch “System Info”.
3.
The S/W Version information will
appear on the display, as shown.
S/W Version Format
XX.XX.USA.EXXX.XXXXX
Map Version Format
NAM.XX.XX.XXX.XXX
TSB: ELE 091 (Rev 1) All Models August 2015
Page 13 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
Premium 1.0
1.
With the head unit ON, press the
HOME button on the controller.
2.
Rotate the knob on the controller until
“System Settings” is highlighted on
the screen. Push down on the knob to
select “System Settings”.
3.
Rotate the controller to scroll down to
“System Update”. Push down on the
knob to select “System Update”.
4.
Select “System Update” and the S/W
Version information will appear on the
display.
S/W Version Format
XX.USA1.SOP.XXXXXXXX.XXX
TSB: ELE 091 (Rev 1) All Models August 2015
Page 14 of 16
SUBJECT:
5.
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
Rotate the controller to scroll down to
the bottom of the “System Update”
page and the Map Version will appear
on the display.
Map Version Format
NA.XX.XX.XX.XXX
TSB: ELE 091 (Rev 1) All Models August 2015
Page 15 of 16
SUBJECT:
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
Premium 2.0
1.
With the head unit ON, press the
HOME button on the controller.
2.
Rotate the knob on the controller until
“Settings” is highlighted on the
screen. Push down on the knob to
select “Settings”.
3.
Rotate the controller to scroll down to
“System Info”. Push down on the
knob to select “System Info”.
4.
The S/W Version information will
appear on the display.
S/W Version Format
XX.USA1.SOP.XX.XX
TSB: ELE 091 (Rev 1) All Models August 2015
Page 16 of 16
SUBJECT:
5.
IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR
DIRECT EXCHANGE
The Map Version will appear lower on
the same S/W info screen.
Map Version Format
NA.XX.XX.XX.XXX
TSB: ELE 091 (Rev 1) All Models August 2015