13-00-89-004D

Bulletin No.: 13-00-89-004D
Date: Nov-2013
Subject:
Car and Truck Fix it Right the First Time Issues
Models:
2014 and Prior GM Cars and Trucks
This bulletin has been revised to include updated information. Please discard Corporate Bulletin Number 13-00-89-004C.
In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The documents are arranged by sub-section and
then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Fix it Right the First Time" bulletin.
Field Product Reminder – Car Issues – Fix it Right the First Time
Model
Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
2013
SRX, XTS, ATS - Incorrect
Gulf of Mexico Map Location
A S/W update has been
released to address this
condition. A USB drive
(Blue ) was sent to
dealers.
Replace the HMI or any
other components for this
issue.
PI1062
20132014
ATS, XTS, SRX, Impala, CTS Diagnostic Tips for Adaptive
Cruise Control Inoperative or
Adaptive Cruise Control
Temporarily Unavailable
Message Displayed on DIC
Install accessory grille on
non-adaptive cruise
vehicles only.
Install accessory grilles on
vehicles w/adaptive
cruise.
PI1036B
20122013
LaCrosse, Regal, Malibu –
Product Safety - Loss of
Battery Charge - Replace
Generator Control Module
Replace the Generator
Control Module.
Replace the Generator
Control & Battery Module.
13142
20122014
Sonic - Shifter Handle Knob
Cracked and/or Will Not
Operate While Shifting Out of
Park
Replace Shifter Handle.
Replace Shifter Assembly.
PI1086
2014
ATS - Engineering Information
- Increased Steering Effort,
Service Power Steering
Message Displayed on DIC,
DTCs C047A, C056D, C056E,
C0544 or C0475 Set
Contact Engineering as
Requested.
Replace the Steering
Gear.
PIE0271
1
2013
ATS - Software Update (Over
the Air) for Adaptive Forward
Lighting System
Reprogram the Headlamp
Control Module.
Replace the Headlamp
Control Module.
PI1078
20132014
ATS - Intermittent Service
Power Steering Message on
Vehicle Start Up
Check Grd G104 and
Underhood Fuse
Connections.
Replace the Steering
Gear.
PI1097
2014
Malibu - Transmission Fluid
Leak at Auxiliary Pump Seal
Contact the Warranty
Parts Center and request
WPC part number 735,
Aux pump seal.
Replace the transmission
assembly or aux pump.
PI1071
20112014
Encore, Trax, VOLT, Sonic,
Cruze - Information on Water
Pump Replacement
Confirm there is an existing
leak before deciding to
replace the water pump.
Replace the water pump
for slight staining around
the coolant reservoir cup
plug.
PI1041A
20062014
Corvette - Front Tire
Chatter/Noise vs. Rear
Differential Chatter
While in a slow full turn
(steering wheel turned all
the way in one direction)
slowly accelerate until the
noise is heard. Unwind the
steering wheel 90 degrees
and maintain the same
speed. If the noise goes
away or significantly
diminished, this is
considered tire hop and it
can not be corrected.
Drain or refill the
differential it is not a fluid of
differential concern.
09-04-20-001D
20112013
Cruze - Odor from HVAC
System with Temperature
Control Set on High Heat and
Engine at Operating
Temperature
Order part from CCA
warehouse.
Place order through
Warranty Parts Center.
PI0935B
Field Product Reminder – Truck Issues – Fix it Right the First Time
Model
Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
2014
Sierra, Silverado - Information
on Accessory Bed Liner
Installation for Pre-Drilled Bed
Liners and for Vehicles
Equipped with Upper TieDowns
Notch plugs prior to install.
Make notches too big or
multiple notches.
PI0983A
2014
Impala Limited, CTS-V Sport
Wagon, CTS-V Coupe, CTSV, CTS, Traverse, Enclave,
Acadia, Escalade ESV,
Escalade, Yukon XL, Yukon,
Suburban, Tahoe - Malfunction
Indicator Lamp (MIL) On, DTC
P069E Set
Replace the fuel pump flow
control module if there is a
DTC P069E within this build
range.
Replace other system
components.
PI1082
2
20112014
Terrain, Equinox - Wet
Carpet/Floor at Driver and/or
Passenger Footwell Areas
If water or water spotting
has been diagnosed in the
driver and passenger front
footwell areas, water test for
leaks in the roof ditch
molding along the roof
panel.
Repair/replace sunroof
module or drains unless
suspect. Or repair/replace
windshield seal unless
suspect.
PI1090
2014
Silverado, Sierra - Warm Air
Exhausting from Driver and/or
Passenger Front Seat Back
into 2nd Row Seating Area
Causing Occupant Discomfort
Remove blower duct if a
customer finds the warm air
objectionable.
Replace seat components.
PI1091
2014
Traverse, Acadia, Enclave Service All Wheel Drive
Message Displayed on DIC,
DTC U0136 Set
Reprogram the Rear
Differential Clutch Control
Module.
Replace the Rear
Differential Clutch Control
Module.
PI1074A
20062013
Savana, Express - Front
Shock Mount Bracket Crack
(Install Reinforcement)
Install spring seat
reinforcement if cracked.
Replace vehicle frame.
PI1080
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
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