Elsa 6-22-15

A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.
Edition 141: June 22, 2015
Content

Wiring Diagrams Updates

ElsaPro Infomedia Icons
Grayed Out

Workshop Equipment Tool
Storage Application

Technical Bulletins

Pending Service Solutions

Tech Tips

Campaigns

Updates

Suggestions
Wiring Diagrams Updates
i-Wire content is fully integrated and
dynamic.
To access i-Wire, login to ServiceNet.
ElsaPro Infomedia Icons Grayed Out
Service Information has received notification that some users are experiencing inactive or grayed
out infomedia icons (i.e., repair manuals, technical service handbook) after entering a VIN in
ElsaPro.
If this happens, press the F5 Key or the Refresh button in your browser and re-enter the VIN. The
infomedia icons should now be active.
If this does not resolve the issue, please submit an ElsaPro Feedback.
Service Information is working with both local IT and IT in Germany to identify the root issue and
repair it as quickly as possible.
Workshop Equipment Tool Storage Application
VWGoA has been working on a Tool Storage Application (TSA) necessary to address the tool
storage management needs of today’s dealerships.
Due to the popularity of the application during dealer meeting demonstrations and positive
feedback from pilot dealers, VWGoA is proud to announce that we will begin the rollout of the
Workshop Equipment Tool Storage Application in late June, 2015.
This new application provides enhanced functionality and many custom features to help
effectively manage your service tools & equipment inventory.
Application functionality highlights include:

Tool check out / in.

Customizable tool placement.

Ability to upload optional and locally procured tools.

Adaptable features to suit individual dealer’s needs.

Accountability and usage reports.

Dealer administrator and Technician login management rights.

Downloadable minimum required tool list.

Accessed through the Service Tools & Equipment website.
In the coming weeks, stay tuned for updates regarding rollout details, quick start guide and
phased application enhancements.
Technical Bulletins
21 15 05 - 2036110 Supersedes Technical Bulletin V211503 dated January
21, 2015 to update note about engine oil circuit flushing.
Model(s)
Year
Eng. Code
All
VIN Range From
VIN Range To
Passat
2012–2014
2.0L TDI
(CKRA)
All
All
All
Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or Seized
Check Engine Light ON, Reduced Performance or Noise from Turbocharger. DTC
P0299 may be stored in ECM.
DTC
Description
P0299 Turbo/Super Charger Underboost
Production Solution: Implemented into production.
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91 15 06 - 2039352 Supersedes Technical Bulletin V911505 dated May 21,
2015 to update vendor code.
Modular Infotainment System (MIB) Radio Switches to FM Station 87.7
Model(s)
Year
Eng. Code
Golf/GTI, Golf R,
Golf Sportwagen
2015
All
All VIN Range From VIN Range To
All
All
All
The customer may complain that, intermittently, the FM radio station will have
switched to the station 87.7 upon start up. This condition occurs without the driver
selecting this station intentionally.
Note: This technical bulletin must be read in its entirety before attempting the
software update.
Production Solution: Not applicable.
Pending Service Solutions
No new Pending Service Solutions this week.
Tech Tips
No new Tech Tips this week.
Campaigns
20W5 - Fuel Delivery Unit
Model(s) Year Eng. Code
Golf/GTI 2015
Gasoline
Engine
Trans.
Code
All
VIN Range From
VIN Range To
See Campaign/Action See Campaign/Action
screen in Elsa
screen in Elsa
On some vehicles, contamination due to improper nickel plating of certain
subcomponents within the fuel pump may cause excessive pump friction, potentially
resulting in an inoperative fuel pump. If the fuel pump becomes inoperative due to
this condition, it may result in a no-start condition or a stall while driving without
warning, and without the ability to restart the vehicle. An engine stall without
warning while driving can increase the risk of a crash.
Updates
64D6 – Window Lifter Motors (NVLW)
Eng. Trans.
Code Code
Model(s)
Year
Beetle/Beetle
Convertible
2014–
2015
All
All
VIN Range From
VIN Range To
See
Campaign/Action
screen in Elsa
See
Campaign/Action
screen in Elsa
This update has been proactively released to prevent front power window
malfunctions.
This UPDATE is in effect until removed.
Vehicle must meet all of the following criteria:
Procedure is valid only for vehicles that show the 64D6 code in Elsa,
Campaign/Action Information screen on the day of repair.
 If the vehicle is sold it must be within the New Vehicle Limited Warranty.
 Procedure must be performed within the allotted time frame stated in this
UPDATE.
 Procedure must be performed on applicable vehicles in dealer inventory
prior to sale.

Suggestions
Please send comments or suggestions to: [email protected]
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© 2015 Volkswagen of America, Inc. All rights reserved. Information contained in this document is based on the latest
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