Ducati Xdiavel-xdiavel-s 2017

Complaint Information: Recalls, Investigations, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls

  • Recall 231138 [USA]: Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.
    Ducati north america (ducati) is recalling certain 2017-2020 monster 797, monster 1200, supersport, 2016-2020 xdiavel, and 2018-2020 monster 821 motorcycles. Air may permeate the rear brake system.
    dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on june 28, 2021. Owners may contact ducati customer service at 1-888-391-5446.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 196143 [USA]: A falling motorcycle can increase the risk of injury to persons nearby.
    Ducati north america (ducati) is recalling certain 2016-2018 xdiavel s and xdiavel std motorcycles. The side stand bracket may fatigue under load, resulting in failure of the side stand assembly and a potential for the motorcycle to fall when stationary on the stand.
    ducati will notify owners, and dealers will install a new side stand bracket, free of charge. The recall is expected to begin march 15 2021. Owners may contact ducati customer service at 1-888-391-5446. Ducati's number for this recall is srv-rcl-21-001.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 122664 [USA]: If the lower stand place screw becomes loose it can cause the bike to fall, or the engine to stall, increasing the risk of injury or a crash.
    Ducati north america (ducati) is recalling certain model year 2016-2017 xdiavel motorcycles manufactured july 7, 2015, to june 22, 2016. The side stand plate lower fastening screw on the affected motorcycles may not be sufficiently tightened, causing the stand to fail and the bike to fall. Additionally, during normal use on the road, the loosening of the lower screw could cause damage to the side stand sensor switch, causing the engine to stall.
    ducati will notify owners, and dealers will replace the side stand pivot and side stand plate fastening screw, free of charge. The recall began november 7, 2016. Owners may contact ducati customer service at 1-800-231-6696. Ducati's number for this recall is rcl-16-003(b).
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 120542 [USA]: A loss of power transmission to the rear wheel may increase the risk of a crash.
    Ducati north america (ducati) is recalling certain model year 2016-2017 ducati xdiavel motorcycles manufactured july 7, 2015, to june 22, 2016. The affected motorcycles may have an insufficiently tightened final drive pulley retaining nut which may result in a loss of power transmission to the rear wheel.
    ducati will notify owners, and dealers will install a new washer under the final drive pulley retaining nut and increase the tightening torque, free of charge. The recall began on november 1, 2016. Owners may contact ducati customer service at 1-800-231-6696. Ducati's number for this recall is rcl-16-003.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall RM/2021/008 [UK]: The side stand fastening bracket may deform from repeated stress and in exceptional situations may fail
    The side stand fastening bracket may deform from repeated stress and in exceptional situations may fail.
    the replacement of the side stand fastening bracket spring hooking plate and side stand will be carried out with re-designed parts.

  • Recall RM/2018/001 [UK]: The floating piston in the front brake master cylinder may crack
    Because of a manufacturing fault the floating piston in the front brake master cylinder may crack under high stress conditions typical of track use frequent abs interventions or if a machine is dropped. This could reduce the efficiency of the front brake.
    on affected machines replace the floating piston in the front brake master cylinder with a modified version.

  • Recall 2021274 [Canada]: Brakes
    Issue: on certain motorcycles, air may seep into the rear brake system over time. If this happens, there could be reduced rear braking. Safety risk: reduced braking could cause an extended stopping distance and increase the risk of a crash. Corrective actions: ducati will notify owners by mail and instruct you take your motorcycle to a dealer to install a new rear brake hose.

  • Recall 2021090 [Canada]: Structure
    Issue: on certain motorcycles, the side stand may break. If this happens, the motorcycle could fall over while it is parked. Safety risk: a motorcycle that falls over could create a risk of injury to nearby people. Corrective actions: ducati will notify owners by mail and instruct you to take your motorcycle to a dealer to replace the side stand, side stand bracket and locking plate.

  • Recall 2016472 [Canada]: Powertrain
    On certain motorcycles, the final drive pulley retaining nut and the side stand plate fastening screw could loosen over time. If the final drive pulley nut becomes loose, the countershaft could spin on the belt primary drive pulley resulting in loss of power transmission to the rear wheel. If the lower side stand plate screw were to loosen, it could damage the side stand sensor switch, resulting in an engine stall, or if the bike were to be parked on the side stand, the side stand plate could deform/ break due to the excessive overload, causing the bike to fall. Both of these conditions could increase the risk of injury and/or damage to property. Correction: dealers will replace the lower side stand plate fastening screw with a more resistant screw in order to increase the tightening torque, and install a new washer made with a harder material, and will tighten the final drive pulley retaining nut to an higher torque.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SRV-SRB-24-001 - SUSPENSION: Procedure for assessing front fork oil leaks. Applicability: all models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technic
  • SRV-SRB-23-073 - SERVICE BRAKES, HYDRAULIC: Rear brake system update summary. Applicability: all models. This service bulletin replaces and cancels bulletin srv-srb-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new
  • SRV-SRB-23-060 - SERVICE BRAKES, HYDRAULIC: Rear brake system update summary. Applicability: all models. This service bulletin replaces and cancels bulletin srv-srb-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new
  • SRV-SRB-23-036 - SERVICE BRAKES, HYDRAULIC: Guided diagnosis for front brake system bleeding. Applicability: all models. This service bulletin replaces and cancels the previous bulletin srv-srb-20-014 published on 4/17/2020. It provides dealers and service managers with needed info
  • SRV-SRB-23-018R1 - ENGINE AND ENGINE COOLING: Procedure for analysis and control of oil and coolant leaks from engine_rev.01. Applicability: all models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant an
  • SRV-SRB-23-031 - ENGINE AND ENGINE COOLING: Precautions to follow during crankcase cleaning. Applicability: all models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcas
  • SRV-SRB-23-018 - ENGINE AND ENGINE COOLING: Procedure for analysis and control of oil and coolant leaks from engine. Applicability: all models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes s
  • SRV-SRB-23-009 - SERVICE BRAKES, HYDRAULIC: Overview of rear brake system updates (usa). Applicability: all models. This service bulletin provides dealers and service managers with a summary of the rear brake updates available for units with owner concerns involving rear brake funct
  • SRV-SRB-22-038 - SERVICE BRAKES, HYDRAULIC: Overview of rear brake system updates. Applicability: all models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have customer concerns about a slight e
  • SRV-TSB-22-010 - ENGINE AND ENGINE COOLING: Cr235 a?? Checking proper configuration of options installed on the motorcycle. Applicability: all models (usa & mex country versions only) . This technical service bulletin informs dealers and service managers of required bbs electronic c
  • SRV-SRB-22-031 - SERVICE BRAKES, HYDRAULIC: Overview of rear brake system updates. Applicability: all us models. This service bulletin provides a summary of the updates available for motorcycles that have customer concerns about a slight elongation, over time and use, of rear brake
  • SRV-SRB-22-029 - SERVICE BRAKES, HYDRAULIC: Overview of rear brake system updates. Applicability: allxdvl 16-20, dvl1260 19-20, m821 15-20, m1200 14-20, m1200r 16-19, supersport 17-20, m797 17-20. This service bulletin provides a summary of the updates available for motorcycles that
  • SRV-SRB-22-020 - ENGINE AND ENGINE COOLING: Service operation manual update 2022. Applicability: all models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the operations manual.
  • TTB-22-001 Rev4 - SUSPENSION: Tips & tricks rev 04 - applicability: diavel, pg. 17: checking for correct positioning of the rear brake hose. Monster 937 (all model versions), pg. 21: possible can line and speed sensor errors; pg.22 possible breakage of the right-hand fo
  • TTB-22-001_R 01 - SERVICE BRAKES, HYDRAULIC: Tips & tricks v 01 - applicability: all models. Pg 13 : possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: indication for replacement of brake hoses under warranty. Multistrada v4 pp, pg. 41, possible pre
  • SRV-ESB-22-002 - ELECTRICAL SYSTEM: Rules for battery replacement under warranty. Applicability: all models, all years. This electronic service bulletin replaces and cancels srv-esb-19-001, published january 17, 2019. It provides dealers and service managers the correct repl
  • TTB-20-001 r25 - ENGINE AND ENGINE COOLING: Tips & tricks v25 - applicability: all models. Pg 12 : update of engine oil filter cartridge tightening torque. Multistrada v4 (all model versions). Pg. 38: possible incorrect diameter of the silencer front or rear manifold in the racing ex
  • TTB-20-001 rev20 - ENGINE AND ENGINE COOLING: Tips & tricks. Applicability: all models, all model years, p. 10-error P0314 validation: high misfire with risk of damaging the catalytic converter; p.11-control unit reprogramming. Multistrada v4s all model years, p.30-right-hand switch b
  • SRV-TTB-21-001v3 - ELECTRICAL SYSTEM: Tips & tricks ver 03. Applicability: all models, all model years. This tips & tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by ducati field technicians. Topics i
  • SRV-TTB-20-001 r - SUSPENSION: Tips & tricks ver 12. Applicability: all models, all model years. This tips & tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by ducati field technicians. Topics ra
  • SRV-SRB-21-013 - ENGINE (PWS): Rideability complaints. Applicability: all models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped w
  • SRV-SRB-20-043 - SERVICE BRAKES, HYDRAULIC: Overview of rear brake system updates. Applicability: all models, all years. This service repair bulletin provides dealers and service managers an overview of previously authorized and required service relative to product improvements fo
  • SRV-TSB-20-002 - SERVICE BRAKES, HYDRAULIC: Cr188 - rear brake hose check and replace if req- applicability: monster 797 model year 2017-2020 (all models). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over
  • SRV-SRB-20-014 - SERVICE BRAKES, HYDRAULIC: Guided diagnosis for front brake system bleeding - applicability: all vehicle models, all years. This service bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the seque
  • SRV-ESB-20-001 - EQUIPMENT ADAPTIVE/MOBILITY: Ducati immobilizer systems - applicability: all vehicles with electronic coded keys. This electronic service bulletin replaces and cancels the bulletin srv-esb-18-004 published on may 3rd, 2018 and provides information regarding the immobi
  • SRV-SRB-20-005 - SERVICE BRAKES, HYDRAULIC: Video: replacement of xdiavel rear brake hoses - applicability: xdiavel model year 2016-2020 (all versions). This service bulletin informs dealers and service managers about the availability of a training video covering service instruction
  • SRV-SRB-19-045 - EQUIPMENT: Scheduled maintenance check list update - applicability: all models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of ducati's models. This includes updated mileage and time
  • SRV-TSB-19-012 - SERVICE BRAKES, HYDRAULIC: Cr186 - rear brake hoses check and replace if req. - applicability: xdiavel model year 2016-2020 (all models). This technical service bulletin provides dealers and service managers information about an identified potential for the rear bra
  • SRV-SRV-19-035 - EQUIPMENT: Tiltwatch indicator for engine shipments - applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "tiltwatch" indicator being implemented on engine packages. It also provides inst
  • SRV-SRB-19-014 - ENGINE AND ENGINE COOLING: Kit with starter clutch for testastretta 11° 1200cc and testastretta dvt engines - applicability: monster 1200 model year 2016 (all versions); diavel model year 2016 (all versions); multistrada 1200 model year 2015-2016-2017 (all versions)
  • SRV-SRB-18-028 - POWER TRAIN:CLUTCH ASSEMBLY: Procedure to check and adjust the clutch fluid pressure - this service bulletin informs dealers and service managers about reports of difficulty in detection of the "neutral" gear (n) with consequent possible engine cranking. It also prov
  • SRV-TSB-18-013 - ELECTRICAL SYSTEM: Cr159 ? Replacement of active key part no. 59810356a - this technical service bulletin informs dealers and service managers about the potential for hands-free active key operation to fail. The hands-free system could fail to acknowledge th
  • SRV-ESB-18-004 - ENGINE (PWS): Immobilizer systems - this electronic service bulletin supersedes srv-esb-16-002 published 10/06/2016. It contains updated system information regarding ducati immobilizer systems (engine start lock systems) for the listed year models. The
  • SRV-TTB-17-005 - ENGINE AND ENGINE COOLING: Procedure for verifying engine oil consumption - this tips and tricks bulletin addresses numerous high-oil consumption field claims. New procedures with associated diagrams and technical worksheet as an attachment are included.
  • SRV-SRB-16-021 - FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY: Fuel tank protection kit - this service bulletin informs service managers of a newly developed fuel tank protector designed to better protect fuel tanks against shock or damage. This bulletin also provides associated part numbers and update
  • SRV-ESB-16-003 - FUEL/PROPULSION SYSTEM (PWS): Fuel level sensor verification procedure - this electronic service bulletin contains updated procedures for dealer service departments to verify functionality of fuel level sensors prior to replacing them as a result erroneous display on th
Known Recall Investigations

  • Extended stopping distance investigation as of 20210218

    There is no summary currently available

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0314 [1] Single Cylinder Misfire (Cylinder not Specified)
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date

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