SRV-TTB-21-001v3
Service Bulletin Details
Public Details for: SRV-TTB-21-001v3
Tips & tricks ver 03. Applicability: all models, all model years. This tips & tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by ducati field technicians. Topics i
- 9999 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 - 1999 - 1998 - 1997 -
Models from 9999
9999 DUCATI DUCATI |
Models from 2021
2021 DUCATI DIAVEL |
2021 DUCATI MONSTER 1200 |
2021 DUCATI MONSTER 821 |
2021 DUCATI MULTISTRADA |
2021 DUCATI PANIGALE V2 |
2021 DUCATI SCRAMBLER |
2021 DUCATI STREETFIGHTER V4 |
2021 DUCATI STREETFIGHTER V4 S |
Models from 2020
Models from 2019
Models from 2018
Models from 2017
Models from 2016
Models from 2015
Models from 2014
Models from 2013
Models from 2012
Models from 2011
Models from 2010
Models from 2009
Models from 2008
Models from 2007
Models from 2006
Models from 2005
Models from 2004
Models from 2003
Models from 2001
2001 DUCATI 748 |
2001 DUCATI 848 |
2001 DUCATI 916 |
2001 DUCATI 996 |
2001 DUCATI 998 |
2001 DUCATI MH900 |
Models from 2000
2000 DUCATI 748 |
2000 DUCATI 848 |
2000 DUCATI 916 |
2000 DUCATI 996 |
2000 DUCATI 998 |
2000 DUCATI M750 |
Models from 1999
1999 DUCATI 748 |
1999 DUCATI 748BIP |
1999 DUCATI 748MONO |
1999 DUCATI 848 |
1999 DUCATI 900FE |
1999 DUCATI 916 |
1999 DUCATI 996 |
1999 DUCATI 996BIP |
1999 DUCATI 998 |
Models from 1998
Models from 1997
1997 DUCATI 748 |
1997 DUCATI 848 |
1997 DUCATI 900SSSP |
1997 DUCATI 916 |
1997 DUCATI 916BIP |
1997 DUCATI 996 |
1997 DUCATI 996SPS |
1997 DUCATI 998 |
1997 DUCATI M750 |
1997 DUCATI M900 |
Tips&Tricks –Multistrada V4 Model Year 2021 no. 1 Symptom Issues during Top Case fixing to the plate Subject Top Case Kit Part no.96781531AA Photo Notes and Indications - Corrective action We have received some reports concerning the difficulty in securing the Top Case (Kit Part no.96781531AA) to the top plate Part no.8291M033A due to a machining error of the supplier. In particular, the locking tooth on the upper plate Part no.8291M033A shows a hole 2mm narrower than specified. To eliminate this defect, the locking tooth of the plate must be milled by 2mm in the upper area using a flat file, as shown in the figure. 2mm We inform you that the upper plates present inside the kits in stock have been restored. After having installed the anti-theft system Kit Part no.96681081AA and enabled it on the BBS control unit, some malfunctions may occur during activation due to a possible incorrect pin arrangement in the connector of the wiring branch supplied with the kit. 2 Anti-theft system kit Part no.96681081AA malfunction Anti-theft system kit Part no.96681081AA Follow the procedure described below: 1) uncover connector (A) by moving sheath (B) backward; 2) uncover the wiring by removing a portion of insulating tape to make operations easier; 3) check the arrangement of Pins 5 and 6 and the relevant colour on the 8-pin connector. If the pin arrangement is not correct, extract them working from the front side with a needle inside the groove so as to lift the retainer and invert them. 4) restore the cloth tape previously removed and the position of the protective sheath (B). The kits currently in stock have been restored. SRV-TTB-21-001_Rev.02 STRICTLY CONFIDENTIAL 1 Tips&Tricks –Multistrada V4 Model Year 2021 no. Symptom Subject Photo ONLY Multistrada V4S 4 5 Software updates for Bosch instrument panel with DDS 2.0 diagnosis instrument Precautions during PDI: installation of the battery on the vehicle Software updates for Bosch instrument panel Battery assembly - Notes and Indications - Corrective action The new DDS 3.0 diagnosis instrument kits Part no.979000279 are being distributed and will be delivered within the next few months. We would like to remind you that in order to carry out software updates of the Multistrada V4S instrument panel, it is necessary to use the USB cable included in the DDS 3.0 diagnosis instrument kit. If you have not received the new diagnosis instrument yet, you can still perform the update using the DDS 2.0 using any USB cable, type A male-male (this cable is easily available on the market). We also inform you that a video has been made showing you the correct use of the cable. It can be viewed at the following YouTube link: https://youtu.be/IGbLKyo4B8k. We have received isolated reports of possible issues concerning the connection of battery negative cable; in particular, you may find that the negative cable appears to be too long. To correctly position the battery negative cable, make sure that the cable runs over the main wiring and makes a bend upstream of the battery negative pole. For a better understanding, we have made a short video showing the issue described above and the correct battery installation, which can be viewed at the following link: https://youtu.be/wu1qH4gi4LI. 6 Precaution during the installation of the heated handgrip kit part no. 96680702A SRV-TTB-21-001_Rev.02 2 Heated handgrip kit part no. 96680702A We inform you that for the installation of the heated handgrip kit part no. 96680702A, the main wiring harness connectors where to connect the heated handgrips, are positioned below the ignition switch cover as shown in the figure. STRICTLY CONFIDENTIAL Tips&Tricks –Multistrada V4 Model Year 2021 no. 7 Symptom Possible incorrect operation of the swinging system - Top Case accessory kit part no. 96781531AA Subject Photo Notes and Indications - Corrective action We inform you that the first Top Case accessory kits part no. 96781531AA delivered may not operate correctly with the swinging system, which may seem “too braked”. To improve this condition, it is possible to insert 4 copper washers (1) part no. 85250231A on the 4 screws (2) retaining the bottom plate to the top one. For a better understanding of the assembly procedure of the Top Case accessory kit, a video has been made which can be viewed at the following link: https://youtu.be/DVEHKVvdKQI. Top Case Part no.96781531AA All Top Case kits in stock will be restored by February. 8 Ducati Quick Shift (DQS) malfunctioning and no indication on the instrument panel of the engaged gear We have received isolated reports about the Ducati Quick Shift (DQS) not working properly, and about the missing indication of the engaged gear on the instrument panel, with gear sensor plausibility error P0919 being stored. Final drive Some analyses showed that this condition occurred following a change in the final drive gear ratio (Z15 sprocket installed instead of Z16 as designed). As already emphasised during the technical training, we remind you to avoid any modification to the final drive gear ratio (Z16 sprocket and Z42 rear sprocket). 9 Possible switching on of DSS warning light on instrument panel SRV-TTB-21-001_Rev.02 3 Ducati Skyhook Suspension (DSS) - There have been some isolated reports regarding a possible switching on of the “DSS” warning light on the instrument panel for the models equipped with Ducati Skyhook Suspension without any errors read by the diagnosis instrument. Through the DDS 3.0 diagnosis instrument, enter the “Settings” section of the BBS control unit and perform the “Calibration of the rear rotary sensor”. STRICTLY CONFIDENTIAL Tips&Tricks –Multistrada V4 Model Year 2021 no. Symptom Subject Photo Notes and Indications - Corrective action The TPMS system (Tyre Pressure Monitoring System) allows monitoring tyre pressure value: if tyre pressure deviates by 25% from the set reference value, the TPMS system displays a warning on the instrument panel. The sensor activates when speed exceeds 35 km/h and tyre pressure is displayed on the instrument panel 1 minute later. We remind you that, before installing tyre pressure sensors on front and rear wheel rims, they must be coded through DDS 3.0 diagnosis instrument. 10 Activation procedure for TPMS tyre pressure sensor TPMS (Tire Pressure Monitoring System) To activate TPMS system, follow the procedure indicated below: 1) using DDS 3.0, access the “Self-diagnosis → Settings” section of BBS control unit; 2) select “Enable/Disable” TPMS; 3) access the “Self-diagnosis → Settings” section of Hands Free control unit and perform “TPMS code writing” for front and rear wheel sensors by entering the 8-digit code written above the Qr-Code; 4) access the instrument panel Settings menu and select “Tire Pressure” to set (and customise) the reference pressure values of the rear and front tyres. The tyre nominal pressure value specified inside the owner's manual can be used as a reference. Explain to the Customer the use of the "Tire Pressure" function to edit the reference pressure value of the front and rear tyres. The information about the current pressure value of front and rear tyres is also available inside instrument panel main menu. 11 Precautions for checking the engine oil level SRV-TTB-21-001_Rev.02 4 Level engine oil To correctly check the engine oil level, carefully follow the operations described below: 1) The level check should be carried out with warm engine, approximately 15 minutes after the engine has been turned off. 2) Turn off the engine and wait 10÷ 15 minutes to allow the oil to return completely to the oil sump. 3) Position the motorcycle on level ground with both wheels on the ground and in an upright position. 4) Check the oil level through the sight glass. If the oil level is below the centre line between the MIN and MAX notches, add oil up to the maximum level notch. STRICTLY CONFIDENTIAL Tips&Tricks –Multistrada V4 Model Year 2021 no. 13 Symptom Possible lack of paint adhesion on fuel tank cap Subject Fuel tank cap Photo Notes and Indications - Corrective action We would like to inform you that on an initial batch of motorcycles produced, the fuel tank cap could present a problem of paint adhesion. Starting from frame number ZDM1A00AAMB002445 the supplier has improved the painting process that avoids this issue. The fuel tank caps in the spare part warehouse are compliant. 14 Assembly precaution for the anti-theft system kit part no. 96681081AA 15 Assembly precaution for the fuel tank cap kit Hands Free part no. 96681021AA SRV-TTB-21-001_Rev.02 5 Anti-theft system kit part no. 96681081AA We inform you that for the installation of the anti-theft system kit part no. 96681081AA, the main wiring connector (1) where to connect the anti-theft device, is positioned near the fuel pump flange, in the front left area of the fuel tank. Hands Free fuel tank cap kit part no. 96681021AA We inform you that for the installation of the Hands Free fuel tank cap kit part no. 96681021AA, the main wiring connector (2) where to connect the Hand Free fuel tank cap, is positioned near the fuel pump flange, in the front left area of the fuel tank. STRICTLY CONFIDENTIAL