2016 Hyundai Santa Fe FWDHyundai Santa Fe Fwd 2016

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 204171 [USA]: An engine compartment fire while parked or driving can increase the risk of injury.
    Hyundai motor america (hyundai) is recalling certain 2016-2018 santa fe, 2017-2018 santa fe sport, 2019 santa fe xl, and 2014-2015 tucson vehicles. The anti-lock brake system (abs) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
    owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the abs multi-fuse, as necessary, free of charge. Owner notification letters were mailed may 31, 2022. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 122414 [USA]: If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
    Hyundai motor america (hyundai) is recalling certain 2013-2017 santa fe and santa fe sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
    hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on august 4, 2017. Owner's may contact hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 115247 [USA]: Without a warning to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
    Hyundai motor america (hyundai) is recalling certain model year 2016-2017 santa fe vehicles manufactured september 1, 2015 to february 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
    hyundai will notify owners, and dealers will inspect and reroute the wires in the front seat belt buckle harnesses to their proper locations, as necessary, free of charge. The recall began on april 27, 2016. Owners may contact hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 141.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2017/250 [UK]: Bonnet may open unexpectedly
    Water ingress into the bonnet release cable may cause corrosion and affect the operation of the cable which could lead to unintentional opening of the bonnet.
    on affected vehicles the upper bonnet catch cable will be replaced with a new modified cable with better seals at the end of the cable.

  • Recall 2017297 [Canada]: Structure
    On certain vehicles, the cable between the actuating lever for the secondary hood latch and the secondary latch may become corroded over time. This could cause the secondary hood latch to remain in the open position when the hood is closed. If the vehicle were to be driven with the primary hood latch disengaged, or primary hood latch is released while driving, the secondary hood latch may not hold the hood closed while the vehicle is in motion. If this were to occur, it could compromise the driver’s ability to see the road and its users, as well as cause damage to the windshield. These issues could result in a crash causing injury and/or property damage. Correction: dealers will replace the secondary hood latch cable.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24-BD-001H - VISIBILITY: This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 24-01-009H - ELECTRICAL SYSTEM: This bulletin provides the service procedure to: 1) upgrade the ibu/bcm (integrated body control unit/body control module) to revise the oem hyundai burglar alarm system operation and ignition start logic and 2) install two anti-theft decal
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-064H - SUSPENSION: In certain areas, a vehiclea??S underbody may exhibit corrosion due to road salt usage. As a preventative measure, cavity wax coating is applied to the internal surfaces of underbody components, and an undercoating spray is applied to exter
  • 23-01-064H - SUSPENSION: In some areas, a vehiclea??S underbody may exhibit corrosion due to road salt usage. As a preventative measure, cavity wax coating is applied to the internal surfaces of underbody components, and an undercoating spray is applied to the bott
  • 23-01-014H-5 - POWER TRAIN: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-BE-010H - ELECTRICAL SYSTEM: Some models from service campaign 993 (ibu/bcm software update and decals application) equipped with the hyundai oem remote start system may exhibit the horn honking when remote starting the vehicle after receiving the software update. Thi
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993) in response to an increase in thefts of certain hyundai vehicles not equipped with engine immobilizers targeted through social media. In november 2
  • 23-01-014H-3 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
  • 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
  • 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
  • 21-01-037H-1 - ENGINE AND ENGINE COOLING: 2013-2019my santa fe/santa fe xl (nc) onboard refueling vapor recovery (orvr) system may exceed its capacity in certain situations. This bulletin provides the procedure to install an auxiliary canister and kit to increase the orvr system ca
  • 21-EM-004H - ENGINE AND ENGINE COOLING: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
  • 21-BR-002H - BRAKES (PWS): This bulletin provides best practice recommendations when performing brake service procedures.
  • 21-EM-003H - ENGINE AND ENGINE COOLING: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
  • 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
  • 20-SS-004H - WHEELS: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the ⿿tire balance data sheet⿝ must be fully completed including imbalance and road for
  • 20-ST-001H-2 - EQUIPMENT: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-ST-001H-1 - STEERING:AUTOMATED/ADAPTIVE STEERING:MOTOR/ACTUATOR: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-BD-014H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
  • 20-AT-017H - POWER TRAIN: If you are servicing an applicable vehicle with the following symptoms and dtc, follow the service procedure on page 4. ￷ check engine light on ￷ dtc P0880/P088000 - tcm power signal error open/short ￷ transmission stuck in 4th ge
  • 20-SS-002H(1) - WHEELS: This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
  • 20-BD-007H-1 - EQUIPMENT: This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
  • 20-EE-003H - EQUIPMENT: This bulletin provides information on identifying dealer stock vehicles with either: ⿢ a battery soc alert - low battery state of charge (soc) at or below 50%. ⿢ a 30 day alert - vehicle has not started and reported an soc in 30 days.
  • 20-AT-016H - EQUIPMENT ADAPTIVE/MOBILITY: The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both oem (new) and remanufactured automatic transmissions:
  • 20-AT-014H - EQUIPMENT ADAPTIVE/MOBILITY: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-AT-011H - SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-BD-007H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.
  • 20-AT-008H - EQUIPMENT ADAPTIVE/MOBILITY: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-SS-001H - SUSPENSION: This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.
  • 20-AT-001H - POWER TRAIN: This tsb provides a procedure to diagnose and repair a transaxle for the following incorrect ratio dtc (transaxle clutch slipping more than 200 rpm in gear).
  • 20-ST-001H - STEERING: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-BE-001H - ELECTRICAL SYSTEM: This bulletin provides guidelines to inspect the usb, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common android auto and apple carplay connection conditions. 3. This bullet
  • 19-AT-024H - ELECTRICAL SYSTEM: If you are servicing a vehicle with the dtc or symptoms listed below, refer to the service procedure to diagnose the condition. ? Diagnostic trouble codes: ?P0705 - range switch sensor circuit ?P0706 - range switch range/performance ?P07
  • 19-BE-011H-1 - BACK OVER PREVENTION: The blind spot detection (bsd) or blind-spot collision warning (bcw) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The bsd/bcw detects v
  • 19-EM-001H - ENGINE (PWS): This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain azera (hg), santa fe/santa fe xl (nc), genesis (bh/dh), genesis coupe (bk), and g90 (hi) vehicles equipped with lambda 3.3l
  • 19-BD-007H - VISIBILITY:SUN/MOON ROOF ASSEMBLY: The warranty coverage for the panoramic sunroof moving glass has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent own
  • 19-GI-006H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides instruction detailing the proper methodology for scanning and uploading captured gds data files to the techline repository. Compliance with this bulletin ensures that the gds data files are correctly transferred and m
  • 19-EM-001H - POWER TRAIN: This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain azera (hg), santa fe/santa fe xl (nc), genesis (bh/dh), genesis coupe (bk), and g90 (hi) vehicles equipped with lambda 3.3l
  • 19-BD-007H - STRUCTURE: The warranty coverage for the panoramic sunroof moving glass has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent own
  • 19-AT-015H - ENGINE (PWS): If you are servicing an applicable vehicle with a ?Check engine? Light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness
  • 19-BR-001H-1 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: This bulletin provides information on the rear wheel speed sensor for santa fe (cm), santa fe / xl (nc), santa fe sport (an), and veracruz (en) vehicles equipped with front wheel drive (fwd). The rear wheel speed sensor is available as a se
  • 19-BR-001H(1) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: This bulletin provides information on the rear wheel speed sensor for santa fe (cm), santa fe / xl (nc), santa fe sport (an), and veracruz (en) vehicles equipped with front wheel drive (fwd). The rear wheel speed sensor is available as a se
  • 19-AT-012H - POWER TRAIN: This tsb provides a procedure to diagnose and repair a transaxle for the following incorrect ratio dtc (transaxle clutch slipping more than 200 rpm in gear).
  • 19-BE-010H - ELECTRICAL SYSTEM: This bulletin provides information related to clearing all diagnostic codes for vehicles equipped with the blue link system (gen 1).
  • 19-BE-009H - LANE DEPARTURE: This bulletin provides information for troubleshooting of the blind-spot collision warning (bcw/bsd) system whenever it exhibits diagnostic trouble code (dtc) C120B/d or C160A.
  • 19-ST-001H - STEERING: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 19-AT-009H - POWER TRAIN: This bulletin provides a procedure to improve the 1-2 shift quality when the transmission fluid is cold.
  • 19-FL-003H - ELECTRICAL SYSTEM: This bulletin provides the procedure to write the vehicle identification number (vin) during the replacement of the engine control module (ecm) or powertrain control module (pcm). Once the vin has been programmed to the ecm/pcm, it cannot b
  • 19-BE-004H - VISIBILITY:REARVIEW MIRRORS/DEVICES: This bulletin provides information on the serviceable parts for the outside mirror assembly. When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this tsb for replacement of individual par
  • 5NP-B9V8T-09 - STEERING: On some sonata (yf, lf), sonata hybrid (yf hev, lf hev), santa fe (nc), and azera (hg) vehicles, a yoke noise may develop in the steering rack. This bulletin provides information on how to diagnose the yoke noise and replace the rack supp
  • 5NP-P5L7D-05 - POWER TRAIN:AUTOMATIC TRANSMISSION: If you are servicing a vehicle with a harsh and/or delayed shift, use the gds as shown in the service procedure to measure shift engagement time.
  • 5NP-F6W6P-05 - POWER TRAIN: The shift lever on some 6-speed vehicles may intermittently not shift out of park. This bulletin provides the diagnostic procedures to correct this condition.
  • 5NP-D2K8B-02 - BACK OVER PREVENTION: CAMERA SYSTEM: When towing a trailer with some lf/lf-hev/lf-phev sonatas or some an/nc santa fe vehicles equipped with the blind spot detection (bsd) feature, the trailer may interfere with the bsd system operation resulting in cancellation of the bsd ope
  • 5NP-Z6F3A-11 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Before installing an automatic transmission, check the depth of the torque converter in the case to confirm the torque converter is fully installed in the transmission. If this is not done, the oil pump may be damaged.
  • 5NP-V3F8T-09 - EQUIPMENT:ELECTRICAL: If you are servicing a vehicle with the dtc or symptoms listed below, refer to the service procedure to diagnose the condition. ? Diagnostic trouble codes: ? P0705 - range switch sensor circuit ? P0706 - range switch range/performance
  • 5NP-P5G8M-03 - STEERING: The mdps (motor driven power steering) assembly contains a flexible rubber coupling which may wear over time resulting in a slight "clicking" or "thud" type noise when turning the steering wheel. This bulletin describes the service proced
  • 5NP-Q6G9Y-01 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Hyundai motor america is conducting a service campaign to replace the oil feed pipe assembly on certain 2011-14my sonata and 2013-16my santa fe sport vehicles equipped with 2.0l turbo engines. Service campaign t1n provides a procedure to re
  • 5NP-D8L3J-01 - TRAILER HITCHES: The 2017 santa fe (nc) and 2016 2017 tucson (tl) are available with a genuine hyundai trailer hitch and wiring harness. On certain units, when the trailers lighting wiring harness is connected to the vehicle, the tow hitch module may mal
  • 5NP-F8N6C-10 - ELECTRICAL SYSTEM:SOFTWARE: "this bulletin provides information related to the engine control module (ecm) software update to prevent an increase in the catalyst temperature which may result in illumination of the malfunction indicator light with the following dtc(s):
  • 5NP-B6E2P-10 - POWER TRAIN:AXLE ASSEMBLY: "the pcm or tcm contains logic to adjust solenoid duty and line pressure as needed to compensate for normal clutch wear over the life of the transaxle. This bulletin provides the procedures necessary to reset (erase) and relearn the pcm/tcm
  • 5NP-M6C8D-10 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: This bulletin describes the procedure to verify that the fuse and jumper settings for the remote engine start control module are set for the applicable vehicle, and if necessary, how to make adjustments to these settings.
  • 5NP-F9E3D-09 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "this bulletin describes steps to activate applicable vehicles with navigation or display audio radios that have been de-activated for the following reasons: h a customer who initially waives blue link enrollment, and then decides to enro
  • 5NP-Z7P9A-09 - STRUCTURE:BODY:TAILGATE: "hyundai motor america is conducting a service campaign to replace the tailgate lifter brackets on certain 2016 model year santa fe vehicles. Service campaign tz9 provides a procedure to replace the tailgate lifter brackets."
  • 5NP-Y4F9G-09 - STRUCTURE:BODY:TAILGATE: "on certain 2016my santa fe (nc) the tailgate lifter brackets may show signs of surface corrosion. This bulletin describes the procedure to replace the tailgate lifter bracket on both sides with updated service parts."
  • 5NP-Q7S7E-09 - POWER TRAIN:MANUAL TRANSMISSION: The shift lever on some 6-speed vehicles may intermittently not shift out of park. This bulletin provides the diagnostic procedures to correct this condition.
  • 5NP-B3N9F-09 - ELECTRICAL SYSTEM:SOFTWARE: This bulletin provides information for new software to update the navigation and display audio system to include the apple carplay and android auto feature. This bulletin describes how to transfer the update software to a storage drive (usb
  • 5NP-E2D7G-09 - POWER TRAIN:MANUAL TRANSMISSION: The following vehicles are equipped with a 6-speed automatic transmission. The atf level must be checked by the following procedure.
  • 5NP-M5P8Y-07 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This tsb provides intruction on updating the navigation/audio system to include apple carplay and android auto features.
  • 16-AT-004 - POWER TRAIN: Automatic transaxle (6-speed) atm fluid level check description: the following vehicles are equipped with a 6-speed automatic transmission. The atf level must be checked by the following procedure: notice use only atf meeting the s
  • 16-01-015 - STRUCTURE:BODY:TAILGATE: Tailgate lifter bracket replacement (service campaign tz9) description: on certain 2016my santa fe (nc) the tailgate lifter brackets may show signs of surface corrosion. This bulletin describes the procedure to replace the tailgate lif
  • TZ9 DCS - STRUCTURE:BODY:TAILGATE: Service campaign tz9 2016 santa fe tailgate lifter bracket replacement (tsb# 16-01-015) hyundai motor america is conducting a service campaign to replace the tailgate lifter brackets on certain 2016 model year santa fe vehicles. Service
  • 16-01-013 - SEAT BELTS: Summary to be provided on a future date.
  • 16-AT-003 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • 16-01-013 - SEAT BELTS:REAR/OTHER:BUCKLE ASSEMBLY: Summary to be provided on a future date.
Known Recall Investigations
  • Hyundai and kia abs module fires investigation as of 20231117

    The office of defects investigation (odi) has received eight hyundai motor america (hyundai) and eight kia america, inc. (kia) part 573 recall reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (abs) modules or hydraulic electronic control units (hecu) manufactured by the equipment supplier mando. The part 573 recall reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by mando. Safety recalls included in this audit query (aq) review include: hyundai recalls 20v-520, 20v-543, 21v-161, 21v-160, 21v-303, 22v-056, 22v-810, and 23v-651. Kia recalls 16v-815, 20v-518, 20v-519, 21v-137, 21v-331, 22v-051, 22v-800, and 23v-652 the purpose of this aq is to evaluate the timeliness and scoping of hyundai and kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

  • Loss of motive power investigation as of 20220912

    The office of defects investigation (odi) has received a petition on july 13, 2022, requesting a defect investigation into an alleged defect of the "oil drain pan assemblies" on the following 83 models/model year vehicles stated by the petitioner: 2006-2019 hyundai sonata, 2013-2018 hyundai santa fe sport, 2010-2012 and 2019-2020 hyundai santa fe, 2010-2015 and 2018-2019 hyundai tucson, 2011-2021 kia sportage 2005-2020 kia optima, 2011-2020 kia sorento, 2010-2013 kia forte, 2010-2013,kia forte coup, and 2007-2010 kia rondo vehicles equipped with the 1.6l t-gdi gamma, 2.4l theta ii gdi, 2.4l in-line gdi theta ii, kappa, and 3.8l v-shaped gdi lambda-ii engines. The petition also cites additional hyundai/kia vehicles that use similar drain pan assemblies as the above-mentioned vehicles as having drain pan assembly failures. The petitioner provided subject and peer vehicles information related to alleged engine failures. The petition itself can be reviewed at nhtsa.Gov under odi number 11481745.According to the petition, the hyundai/kia vehicle owners have made allegations of oil leakage failures occurring at highway speeds, without malfunction, indicator lights, or the leakage associated with under-tightening an oil drain plug, or a plug or pan with damaged thread. The alleged defects are causing engines to seize and loss of motive power. A defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition. The petitioner identified a number of complaints received by nhtsa alleging complete engine failure from a variety of models stated above along with other models. The odi complaints cited in the petition can be reviewed at nhtsa.Gov under the following odi numbers: 11481745, 11433038, 11366918, 11431200, 11320689, 11245086, 11196311, 11114946, 11114946, 11097819.

  • Throttle control system vulnerabilities investigation as of 20211112

    The office of defects investigation of the national highway traffic safety administration received a petition letter dated october 10, 2021 requesting an investigation of an alleged defect(s) in the electronic throttle control system in certain model year (my) 2005-2016 kia optima/k5, my 2006-2015 kia sorento, my 2007-2016 hyundai elantra, my 2007-2016 hyundai santa fe, my 2006-2015 hyundai sonata vehicles. The petition was filed as a vehicle owner questionnaire that can be reviewed at nhtsa.Gov under reference (odi) number 11439675. The petitioners allege the subject vehicles exhibit a range of dangerous vehicle speed control problems including sudden uncommanded acceleration, runaway throttle conditions, surging, stalling and loss of motive power, all due to various defects and vulnerabilities in the electronic throttle control system.This defect petition has been opened to evaluate the allegation and determine whether to grant or deny the petitioners request.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0880 [1] TCM Power Input Signal
  • P0705 [2] Transmission Range Sensor A Circuit malfunction (PRNDL Input)
  • P0706 [2] Transmission Range Sensor A Circuit Range/Performance
  • C120B [1] C120B
  • C160A [1] C160A
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoY NoneNone20210625

The contact owns a 2016 hyundai santa fe. The contact stated while driving 45 mph, the vehicle began to stall and then ceased. The contact stated no warning light was illuminated. The contact stated she was able to restart the vehicle but continued to experience the failure. The contact stated she was able to drive at a slow speed to her residence but started to smell fumes. The contact stated the check engine warning light was illuminated. The contact towed the vehicle to an independent mechanic and who was unable to service the vehicle due to a fuel leak. The contact called and notified the local dealer of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was 75,622.

NoNoN NoneNone20210623

Drive the car on the highway and seemed like i was losing power and a few minutes later i heard a knocking on the engine

NoNoN NoneNone20210526

The car was sitting in the driveway waiting to be started up. When the car was started, there was a knocking sound from the engine. I turned the car off and checked the oil. The oil was down about 2 quarts, so i decided to change the oil since we were goin on a trip. I changed the oil and the knocking sound did not go away so we took it to a dealer. We change the oil every 5-7 thousand miles and reset the service button. The car is at the dealer and i have not heard a word from them.

NoNoN NoneNone20210519

The abs, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.

NoNoN NoneNone20210517

Driving home from work, car jerked me forward and stopped at 60mph. Engine promptly shut off. Turned key over and put car into neutral to get it off of the highway. Herrnstein hyundai of chillicothe told me that my nu engine had blown and i need a total replacement. No warnings or dash lights came on. Hyundai states they wont help despite the recall to be posted on june 25th.

NoNoN NoneNone20210503

Vehicle stalled and locked up was not able to push breaks or turn steering dealer advised me engine was stalled and needed to be replaced, was known in my model, this was why this vehicle and year had an extended warranty unto 200k miles. The engine was replaced and the vehicle is still not running correctly. When accelerating to turn on on highway, it seems stalled and doesn't move, returning to dealer tomorrow after being w/o a vehicle 3 weeks. It is not coming up on your recall notices and am concerned this is a safety issue.

NoNoN NoneNone20210423

I got my engine repaired, but the test drive showed a sensor for the oil valve? Thing. Hyundai was supposed to overnight it as of friday 4/23. My car is still not done. I am not complainng about the dealership, but the part and how they take so long. My car has been in the shop since 3/20/2021. I have had no car since then. I am in sales and a single mom. I have been using my boyfriend's truck, but i cant do that forever. Can you please look into why hyundai isnt quick with delivering parts? Im beyond frustrated. Hyundai motor company will never be a company i purchase from ever again. Thank you for your help. [xxx] [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6).

NoNoN NoneNone20210410

I was driving my car 45 miles an hour on saturday april 10th, around 5:40pm in the curb lane. The car completely died unexpectedly. I managed to coast to a small parking lot off of a busy street. I had the car towed and assessed by independent mechanic on the following monday. They determined that the engine had been completely seized, but they performed no repair. The next scheduled car service was 86600 miles, and at the time of the incident, the car had ~84k miles not long after its service at ~83k miles. Please note that during the last 12 months of pandemic, the car gets taken out to the grocery store, a mile a way, once a week or to a local business no more the 8 miles from the house very occasionally. So this vehicle does not see heavy usage. Hyundai usa indicated that i should have this car towed to one of the dealerships for assessment, but have also determined that this vehicle is covered by an extended warranty of 10 years/120,000 miles from original first use. The case number with hyundai usa is 18154048.

NoNoN NoneNone20210409

I was driving my car 45 miles an hour on saturday april 10th, around 5:40pm in the curb lane. The car completely died unexpectedly. I managed to coast to a small parking lot off of a busy street. I had the car towed and assessed by independent mechanic on the following monday. They determined that the engine had been completely seized, but they performed no repair. The next scheduled car service was 86600 miles, and at the time of the incident, the car had ~84k miles not long after its service at ~83k miles. Please note that during the last 12 months of pandemic, the car gets taken out to the grocery store, a mile a way, once a week or to a local business no more the 8 miles from the house very occasionally. So this vehicle does not see heavy usage. Hyundai usa indicated that i should have this car towed to one of the dealerships for assessment, but have also determined that this vehicle is covered by an extended warranty of 10 years/120,000 miles from original first use. The case number with hyundai usa is 18154048.

NoNoN NoneNone20210331

1st occurance the check engine light started flashing, engine went into "safe mode" and acceleration decreased dramatically. Dealership pushed a "update" to the computer and "fixed" it. Issue has happened again and now dealership is saying that the engine knock sensor is messed up.

NoNoN NoneNone20210330

1st occurance the check engine light started flashing, engine went into "safe mode" and acceleration decreased dramatically. Dealership pushed a "update" to the computer and "fixed" it. Issue has happened again and now dealership is saying that the engine knock sensor is messed up.

NoNoN NoneNone20210320

While driving on the interstate, i noticed a tapping noise that sounded like a flap hitting the car. I needed gas, so got off at the next exit. While exiting the interstate, the noise got louder and the car didn't want to accelerate. I pulled into the gas station. As i entered the parking spot, the car died. (it had burned oil in the past. I have had an engine cam replaced in aug/sept 2019). I checked the oil. No oil! So, i ran and bought 5 quarts of oil and put them in the engine. I started the car and it didn't want to idle, but finally did after a minute. I rolled down my window and the car noise was multiple clanging sounds. It was as loud as a bad muffler. I shut off the car and called my boyfriend. He said it sounded like my engine blew. I called mcgraths in hiawatha, iowa and had the car towed there. I am 6000 miles over my 100,000 mile warranty. I am told that hyundai won't cover this issue. However, what happened to my car sounded exactly like the problem with the hyundai 4 cylinder engine troubles that were recalled in 2018. Hyundai knew i was having engine issues in 2019, and would only replace the cam. I feel that my engine should be covered by hyundai. Currently, my car is in the shop and i have no vehicle to drive. The dealership is going to ask hyundai for a "good will" percentage to repair the vehicle. However, this is no guarantee. I am over the iowa lemon law limit for mileage and years. I feel that since there were engine issues with other engines hyundai made, that they knew i was having the same issues and wouldn't repair it correctly. I need to have someone check into this. I don't know what else to do. I am prepared to get a lawyer. My vehicle was not recalled ever.

NoNoN NoneNone20210319

While driving on the interstate, i noticed a tapping noise that sounded like a flap hitting the car. I needed gas, so got off at the next exit. While exiting the interstate, the noise got louder and the car didn't want to accelerate. I pulled into the gas station. As i entered the parking spot, the car died. (it had burned oil in the past. I have had an engine cam replaced in aug/sept 2019). I checked the oil. No oil! So, i ran and bought 5 quarts of oil and put them in the engine. I started the car and it didn't want to idle, but finally did after a minute. I rolled down my window and the car noise was multiple clanging sounds. It was as loud as a bad muffler. I shut off the car and called my boyfriend. He said it sounded like my engine blew. I called mcgraths in hiawatha, iowa and had the car towed there. I am 6000 miles over my 100,000 mile warranty. I am told that hyundai won't cover this issue. However, what happened to my car sounded exactly like the problem with the hyundai 4 cylinder engine troubles that were recalled in 2018. Hyundai knew i was having engine issues in 2019, and would only replace the cam. I feel that my engine should be covered by hyundai. Currently, my car is in the shop and i have no vehicle to drive. The dealership is going to ask hyundai for a "good will" percentage to repair the vehicle. However, this is no guarantee. I am over the iowa lemon law limit for mileage and years. I feel that since there were engine issues with other engines hyundai made, that they knew i was having the same issues and wouldn't repair it correctly. I need to have someone check into this. I don't know what else to do. I am prepared to get a lawyer. My vehicle was not recalled ever.

NoNoN NoneNone20210304

The vehicle was being driven on an interstate, when the engine started knocking and then quit. Car had to be towed and left at a dealer to have the engine replaced. The driver then had to rent a vehicle to complete his trip out of state.

NoNoN NoneNone20210303

The vehicle was being driven on an interstate, when the engine started knocking and then quit. Car had to be towed and left at a dealer to have the engine replaced. The driver then had to rent a vehicle to complete his trip out of state.

NoNoN NoneNone20210203

Vehicle is 2016 hyundai santa fe sport with 133,000 miles. I have documented proof of regular maintenance. Vehicle was getting 32-33 mpg. Engine suddenly started knocking and died within a few miles. Repair shop said hyundai extended warranty from 100,000 to 120,000 for this issue. My car has 133,000 and is not included in the 2011 to 2014 recalls. Engine was replaced with rebuilt hyandai engine. Immediately issues starting occurring such as unexpected acceleration, and now it won't accelerate to 55 mph. There is no power and the new engine is knocking. At nearly $8,000 out of my pocket i am again without a vehicle for weeks on end. I am an essential worker with a newborn child and i cannot risk a break down while enroute the 37 miles one way to work or at any other location. Another acquaintance has a 2016 sonata and her engine is also making a knocking sound. Please include the newer models on the engine recall as they are doing the same. Please advise what recourse i have for a reliable vehicle. I should have been able to get another 150,000 miles at least out of my santa fe and it could die a normal death as opposed to a quick death due to engine failure. The vehicle was operating on the highway when the engine failure and other engine issues have occurred.

NoNoN NoneNone20210202

Vehicle is 2016 hyundai santa fe sport with 133,000 miles. I have documented proof of regular maintenance. Vehicle was getting 32-33 mpg. Engine suddenly started knocking and died within a few miles. Repair shop said hyundai extended warranty from 100,000 to 120,000 for this issue. My car has 133,000 and is not included in the 2011 to 2014 recalls. Engine was replaced with rebuilt hyandai engine. Immediately issues starting occurring such as unexpected acceleration, and now it won't accelerate to 55 mph. There is no power and the new engine is knocking. At nearly $8,000 out of my pocket i am again without a vehicle for weeks on end. I am an essential worker with a newborn child and i cannot risk a break down while enroute the 37 miles one way to work or at any other location. Another acquaintance has a 2016 sonata and her engine is also making a knocking sound. Please include the newer models on the engine recall as they are doing the same. Please advise what recourse i have for a reliable vehicle. I should have been able to get another 150,000 miles at least out of my santa fe and it could die a normal death as opposed to a quick death due to engine failure. The vehicle was operating on the highway when the engine failure and other engine issues have occurred.

NoNoN NoneNone20201202

Vehicle was parked with the engine running to be warmed up. The vehicle started to shake and engine light came on. This was not the first time this happened. The first time it happened i was stopped at a traffic light, when i tried to move the vehicle it wont go anything over 15miles per hour. Took the vehicle to the shop and was told the throttle body was damage.

NoNoN NoneNone20201201

Vehicle was parked with the engine running to be warmed up. The vehicle started to shake and engine light came on. This was not the first time this happened. The first time it happened i was stopped at a traffic light, when i tried to move the vehicle it wont go anything over 15miles per hour. Took the vehicle to the shop and was told the throttle body was damage.

NoNoN NoneNone20201026

Car completely died while driving down the road. Couldn't accelerate, seriously bad smell, and violent shaking completely out of the blue at 68,000 miles. Dealership says engine needs replaced and will cost us $7,000.

NoNoN NoneNone20201025

Car completely died while driving down the road. Couldn't accelerate, seriously bad smell, and violent shaking completely out of the blue at 68,000 miles. Dealership says engine needs replaced and will cost us $7,000.

NoNoN NoneNone20200926

The sensor comes on and off sporadically for my abs and traction control. I believe there is a short as the lights come on more often on humid days. I have heard this could cause spontaneous combustion of the vehicle given the location of the sensor. I transport 4 young grandchildren in this vehicle and we are now afraid of dying in a car fire. The dealer wants a fortune to replace this sensor. Given other year sante fe suv have been recalled for this issue i would like the 2016 models recalled as well. This has been ongoing for a few weeks now. Comes on when i start vehicle on humid days. Goes off on dry days.The dealer said he will report that i could not afford the repair and if i do get a fire from it the insurance company will not cover it as i was informed of the problem. Sounds like blackmail to me.

NoNoN NoneNone20200925

The sensor comes on and off sporadically for my abs and traction control. I believe there is a short as the lights come on more often on humid days. I have heard this could cause spontaneous combustion of the vehicle given the location of the sensor. I transport 4 young grandchildren in this vehicle and we are now afraid of dying in a car fire. The dealer wants a fortune to replace this sensor. Given other year sante fe suv have been recalled for this issue i would like the 2016 models recalled as well. This has been ongoing for a few weeks now. Comes on when i start vehicle on humid days. Goes off on dry days.The dealer said he will report that i could not afford the repair and if i do get a fire from it the insurance company will not cover it as i was informed of the problem. Sounds like blackmail to me.

NoNoN NoneNone20200913

While driving about 65 mph on the highway all of the warning lights (engine, oil, etc...) came on at the same time and the car just shut down and lost power steering. Luckily i was able to pull over without any problems. The vehicle wouldnt start. It just mad a click when turning the key. All of the lights work in the vehicle. The vehicle has about 82,000 miles

NoNoN NoneNone20200912

While driving about 65 mph on the highway all of the warning lights (engine, oil, etc...) came on at the same time and the car just shut down and lost power steering. Luckily i was able to pull over without any problems. The vehicle wouldnt start. It just mad a click when turning the key. All of the lights work in the vehicle. The vehicle has about 82,000 miles

NoFireN NoneNone20200907

Vehicle caught fire spontaneously at a parking lot. Car was just serviced and inspected a month prior at the hyundai dealer where i purchased it and had no problems reported. Car was parked at the time of the incident. From the initial report from the fire department the cause of the fire was a mechanical issue. The vehicle was a total loss.

NoFireN NoneNone20200906

Vehicle caught fire spontaneously at a parking lot. Car was just serviced and inspected a month prior at the hyundai dealer where i purchased it and had no problems reported. Car was parked at the time of the incident. From the initial report from the fire department the cause of the fire was a mechanical issue. The vehicle was a total loss.

NoNoN NoneNone20200823

When coming to a stop with the brakes applied, the rpms jump to 4,000 and the vehicle surges forward. The vehicle stopped after putting it in neutral. This happened on 8/23/20 and other times. Dealer could not replicate and denied any knowledge of the problem.

NoNoN NoneNone20200822

When coming to a stop with the brakes applied, the rpms jump to 4,000 and the vehicle surges forward. The vehicle stopped after putting it in neutral. This happened on 8/23/20 and other times. Dealer could not replicate and denied any knowledge of the problem.

NoNoN NoneNone20200820

Driving on interstate 80 applied break as traffic in front of my was slowing down. Car continued to slow down failed to accelerate. Pulled off interstate called road side assistance. Car was towed 160 to the nearest dealership. Had to rent a car to follow my car to dealership advises by rsa that i could not ride with tow driver. Advised by by service manger the next day that car is not driveable, engine needs to be replaced. Advised that additional diagnostic is needed to submit for approval to determine if engine will be covered under warranty. Stuck in cheyenne, wy over 1k miles away from. Dealer can't offer me a loaner too far home and can't offer a rental that can be driven out of state. Forced to find other means to get home. Receive email and have a letter in the mail today vehicle identified as being included in class action settlement for engine failure. So now here i sit and wait not sure if repair will be covered and without a vehicle.

NoNoN NoneNone20200819

Driving on interstate 80 applied break as traffic in front of my was slowing down. Car continued to slow down failed to accelerate. Pulled off interstate called road side assistance. Car was towed 160 to the nearest dealership. Had to rent a car to follow my car to dealership advises by rsa that i could not ride with tow driver. Advised by by service manger the next day that car is not driveable, engine needs to be replaced. Advised that additional diagnostic is needed to submit for approval to determine if engine will be covered under warranty. Stuck in cheyenne, wy over 1k miles away from. Dealer can't offer me a loaner too far home and can't offer a rental that can be driven out of state. Forced to find other means to get home. Receive email and have a letter in the mail today vehicle identified as being included in class action settlement for engine failure. So now here i sit and wait not sure if repair will be covered and without a vehicle.

NoNoN NoneNone20200804

I took my car to the local hyundai service center 8/4/2020 due to the check engine light being on. No other symptoms. I was told the light came on due to complete engine failure. No other information provided. I'm currently waiting to hear if the repair will be covered by my extended warranty of if i will be faced with the $17k repair. Vehicle is only 4 years old and has required servicing every year since i purchased it (cpo).

NoNoN NoneNone20200803

I took my car to the local hyundai service center 8/4/2020 due to the check engine light being on. No other symptoms. I was told the light came on due to complete engine failure. No other information provided. I'm currently waiting to hear if the repair will be covered by my extended warranty of if i will be faced with the $17k repair. Vehicle is only 4 years old and has required servicing every year since i purchased it (cpo).

NoNoN NoneNone20200719

Suv stopped completely in the middle of free way. All the lights in the board turn on and had to get it towed. Was told it was the engine which i think it's i'mposible being a four year old car.

NoNoN NoneNone20200718

Suv stopped completely in the middle of free way. All the lights in the board turn on and had to get it towed. Was told it was the engine which i think it's i'mposible being a four year old car.

NoNoN NoneNone20200713

Tl* the contact owns a 2016 hyundai santa fe. The contact stated that the oil sensor light was illuminated. The vehicle was taken to an independent mechanic who was unable to diagnose the failure. The contact stated that two months later, that the engine leaked oil and failed to retain engine oil. The contact called the hyundai of beckley dealer located at 3921 robert c byrd dr, beckley, wv 25801, (304)-254-8220, and scheduled an appointment. The contact inquired about an unknown oil leak recall and was informed that the vehicle was not subjected to a recall. The manufacturer was called but, no one answered the phone. The vehicle was not repaired. The failure mileage was approximately 94,000.

NoNoN NoneNone20200712

Tl* the contact owns a 2016 hyundai santa fe. The contact stated that the oil sensor light was illuminated. The vehicle was taken to an independent mechanic who was unable to diagnose the failure. The contact stated that two months later, that the engine leaked oil and failed to retain engine oil. The contact called the hyundai of beckley dealer located at 3921 robert c byrd dr, beckley, wv 25801, (304)-254-8220, and scheduled an appointment. The contact inquired about an unknown oil leak recall and was informed that the vehicle was not subjected to a recall. The manufacturer was called but, no one answered the phone. The vehicle was not repaired. The failure mileage was approximately 94,000.

NoNoN NoneNone20200610

While driving. Dash board lights flickered, car shut off, (luckily not while on the highway) when trying to start the car, engine would not turn over. Hazard lights did work.Towed to dealership. Hyundai assessed and claimed an engine recall. It's been a month. But hyundai did replace the engine alone with additional part.

NoNoN NoneNone20200609

While driving. Dash board lights flickered, car shut off, (luckily not while on the highway) when trying to start the car, engine would not turn over. Hazard lights did work.Towed to dealership. Hyundai assessed and claimed an engine recall. It's been a month. But hyundai did replace the engine alone with additional part.

NoNoN NoneNone20200206

My 2016 hyundai santa fe shut down while driving on a highway and would not restart. It is in a garage now and they are trying to diagnose the problem.

NoNoN NoneNone20200205

My 2016 hyundai santa fe shut down while driving on a highway and would not restart. It is in a garage now and they are trying to diagnose the problem.

NoNoN NoneNone20200118

I had my 2016 hyundai santa fe serviced by hyundai for a tire change and oil change along with the recall update on jan 17, prior to going from st louis mo to wichita ks. I am a traveling nurse, my contract was starting monday the 20th. I was advised the recall was a system update for improperly working sensors. My motor blew 2 hours into my trip on jan 18th while driving on the highway. I heard a loud popping noise and felt it as well. My vehicle immediately started to smoke. I pulled over to the side of the road, oil was pouring out the vehicle. It was 30 degrees and im stuck on a 2 lane highway. I was towed to the closest dealer, where i was informed they would not be able to get a rental vehicle since the rental location was closed for the day. I could not get a loaner vehicle due to the amount of miles i had to drive. My only option would be to purchase a new vehicle. I was stressed and very overwhelmed, thinking about my need to get to wichita ks and upset that my vehicle that was just serviced by hyndai had blown up on the highway. Within an hour of leaving the dealership, finally having a moment alone, without a salesman in my face, i realized this was a mistake. I called back to return the vehicle but my salesman was gone for the day and the dealership was closing. I text my salesman on sunday advising that i want to return the new vehicle and just get the rental car and my vehicle fixed, as hyundai roadside had promised. On monday jan 20th i was advised they would not reverse this sale and i could not get my vehicle back. Now i'm stuck in a vehicle i do not trust with a higher payment, higher insurance premium, feeling completely taken advantage of. I do not trust the hyundai brand. Several injuries have occurred to others due to their lack of honesty. There are many posts online about hyundai's poor business practices. The recall is called a campaign.

NoNoN NoneNone20200117

I had my 2016 hyundai santa fe serviced by hyundai for a tire change and oil change along with the recall update on jan 17, prior to going from st louis mo to wichita ks. I am a traveling nurse, my contract was starting monday the 20th. I was advised the recall was a system update for improperly working sensors. My motor blew 2 hours into my trip on jan 18th while driving on the highway. I heard a loud popping noise and felt it as well. My vehicle immediately started to smoke. I pulled over to the side of the road, oil was pouring out the vehicle. It was 30 degrees and im stuck on a 2 lane highway. I was towed to the closest dealer, where i was informed they would not be able to get a rental vehicle since the rental location was closed for the day. I could not get a loaner vehicle due to the amount of miles i had to drive. My only option would be to purchase a new vehicle. I was stressed and very overwhelmed, thinking about my need to get to wichita ks and upset that my vehicle that was just serviced by hyndai had blown up on the highway. Within an hour of leaving the dealership, finally having a moment alone, without a salesman in my face, i realized this was a mistake. I called back to return the vehicle but my salesman was gone for the day and the dealership was closing. I text my salesman on sunday advising that i want to return the new vehicle and just get the rental car and my vehicle fixed, as hyundai roadside had promised. On monday jan 20th i was advised they would not reverse this sale and i could not get my vehicle back. Now i'm stuck in a vehicle i do not trust with a higher payment, higher insurance premium, feeling completely taken advantage of. I do not trust the hyundai brand. Several injuries have occurred to others due to their lack of honesty. There are many posts online about hyundai's poor business practices. The recall is called a campaign.

NoNoN NoneNone20200112

When i stop at traffic light the car has vibration i can fell it while i step on the break i took it 2 hyundai they advise me is normal.

NoNoN NoneNone20200111

When i stop at traffic light the car has vibration i can fell it while i step on the break i took it 2 hyundai they advise me is normal.

NoNoN NoneNone20191130

When driving at night there is a black shadow on the windshield making it impossible to see. It is not fixed by reaiming lights. It is worse as you hit bumps in the rode. It makes it impossible to drive at night! I was driving in my subdivision and could not see a woman walking.

NoNoN NoneNone20191102

Navigation system won't load- when the vehicle is started, the navigation system (screen says bluelink)- starts the process of loading- with a loading bar below the words "bluelink'. , at engine start- when loading, that bar moves from left to right. Once the system is loaded, the navigation screen comes on. The problem: the loading process stopped loading at approx. 60,000 miles -the navigation screen is stuck in the "loading" screen. Mechanic did a hard reset, did not work. The system is stalled, and has never loaded since then. Can not see the navigation screen, nor the radio presets, blue tooth, stereo speaker settings, can't get to any of these settings or options.

NoNoN NoneNone20191101

Navigation system won't load- when the vehicle is started, the navigation system (screen says bluelink)- starts the process of loading- with a loading bar below the words "bluelink'. , at engine start- when loading, that bar moves from left to right. Once the system is loaded, the navigation screen comes on. The problem: the loading process stopped loading at approx. 60,000 miles -the navigation screen is stuck in the "loading" screen. Mechanic did a hard reset, did not work. The system is stalled, and has never loaded since then. Can not see the navigation screen, nor the radio presets, blue tooth, stereo speaker settings, can't get to any of these settings or options.

NoNoN NoneNone20191025

Tl* the contact owns a 2016 hyundai santa fe. When the vehicle was started, the air bag indicator illuminated and remained lit. The vehicle was taken to danbury hyundai (203-730-4700, located at 102 federal road, danbury, ct 06810) where the contact was informed that the vehicle was out of warranty. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

NoNoN NoneNone20191024

Engine gone bad and needs replaced. While driving lost power, later to find from dealership that engine was no longer good. This though vehicle is 3 years old. Was later told that engine had recall which i was never made aware.

NoNoN NoneNone20190915

Tl* the contact owns a 2016 hyundai santa fe. While driving approximately 30 mph, a loud snapping noise was heard. The vehicle was taken to universal hyundai (321-418-6386, located at 12801 s orange blossom trl, orlando, fl 32837) where it was diagnosed that the transmission needed to be replaced. The contact stated that the vehicle remained at the dealer's for the past month. The contact was informed that the part was unavailable. The manufacturer was made aware of the failure and stated that the vehicle was over two years old and would not be entitled to the lemon law consideration; therefore, they could not assist. The vehicle was not repaired. The failure mileage was approximately 46,000.

CrashNoY NoneNone20190824

We were hit head on by a large pickup truck. We sustained a lot of damage from this head-on collision. We were traveling around 10 miles an hour but the other car was going at least 20 miles an hour. The airbags never deployed despite being hit head on and suffering a lot of damage upon impact. We were slowing down for a stop sign. The other car turned into our lane and was accelerating towards us.

NoNoN NoneNone20190819

On july 27, 2019 driving on a county road at 50 mph in dry and sunny conditions, the airbag light illuminated as well as the passenger seatbelt light. The next morning i scheduled service right away. I started my car to go to schwartz mazda in shrewsbury nj on 7/27/19 for service thru my purchased extended warranty. At that time, neither the airbag or seatbelt lights were on, but nervous for mine and my family's safety, i brought the car anyway. I was informed by jarrod in the service department that they reset my computer and to let him know if the light(s) came back on. The airbag light came on briefly on august 11th while driving on a residential road going 35 mph on a dry and sunny day. I turned off the vehicle to park and then restarted my car to return home. The light was not on. Monday august 19th while traveling on a county road at 45 mph in rainy wet driving conditions airbag light came on accompanied by the flashing passenger seat belt light again. Made an appt for service on tuesday, august 20th with once again, schwartz mazda in shrewsbury nj where i purchased the vehicle in may of 2018. Both lights were on upon my arrival in sunny and dry driving conditions. Their code reader produced the code "passenger mat sensor" and i was informed they would have to send it to circle hyundai in shrewsbury for further diagnosis. I received a call from jarrod at schwartz mazda at 11 am on thursday august 22 with news that my repair was not covered under my purchased extended warranty and that the repairs would cost almost $600. I am fearful for my family's safety and the resources i have reached out to have been useless and unaccomodating. Why is no one concerned for the safety of airbags that will not inflate in the event of emergency? Please contact me with a course of action i can take to repair this vehicle and keep my family safe.

NoNoN NoneNone20190630

Transfer case is failing at 61,000 mile, a lot of nose and vibration. Transfer case can come loose or cause failure to the drive shaft and maybe even possible components to come off while driving.

NoNoN NoneNone20190626

While driving on the interstate, i pressed the gas pedal and the vehicle would not accelerate. The motor was running and the vehicle seemed to have some pull on it's own but clearly anytime the gas pedal was pressed there was no acceleration. It was diagnosed as a default in the throttle body.

NoNoN NoneNone20190402

Takata recall, the seat belt is getting stocked and tight during driving also doesn't recline when taking it off still hanging, the fuel evaporates from the fuel tank and doesn't give any mileage as described when driving feel every little thing on the road including small rocks.

NoNoN NoneNone20190401

Engine failed at 63,000 miles while driving on interstate. Hyundai blames it on sludge in oil pan. With out service receipts will not warranty engine. Serviced engine myself and didn't save cash receipts.

NoNoN NoneNone20190312

This vehicle has a surging issue. When i come to a traffic light stop it acts like it's going to die i can fell my foot on the pedal also the rpm is drop . Took it to dealer and advise me they can't test it with out no check engine light on and it continues to perform the same also i replace the spark plug and coil was burn bad and rust sill have same issue look like issue with fuel or idle.

NoNoN 1 InjuredNone20190310

The car was at a complete stop in a driveway. The car was still running because i was getting out of the car to get the mail. I put the car in park and went to get out of the vehicle. As i got out the vehicle started going in reverse and pulled me underneath the car and the vehicle ran over me. I'm not sure if the transmission slipped out of park to reverse on its own or if the shifter wasn't actually placed in park. I thought the vehicle could sense if no one was in the drivers seat and automatically put the car into park or neutral. The heated seats and airbag won't turn on unless it sense weight in the seat.

NoNoN NoneNone20181130

Tl* the contact owns a 2016 hyundai santa fe. While driving approximately 50 mph, the vehicle hesitated and jerked. Also, while accelerating from a stop sign, the vehicle felt as if it downshifted. There was no warning indicator illuminated. The vehicle was taken to an independent mechanic who stated that the failure was normal. The manufacturer was not made aware of the failure and informed the contact to take the vehicle to a dealer. The dealer was not called. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.

NoNoN NoneNone20181003

As i come out of slow turns or slow down then accelerate on the highway, my vehicle does a 1 to 2 second hesitation. During this hesitation, the engine is revving but the the vehicle won't accelerate. When i come off the gas then repress it comes back to normal.

NoNoN NoneNone20180918

The paint is peeling off in some areas and the car is getting rust spots.

NoNoN NoneNone20180722

Takata recall airbag light on and my suv has been in 0 aciddents, the ac air states it's on but doesn't blow any air at all! It only has 69640k miles, knocking sound when i am on park or have the brake on while at red light or stop sign!

NoNoN NoneNone20180704

The air conditioning condensor on my hyundai 2016 santa fe was damaged by road debris that apparently came through the front grill of my car and had to be replaced. How can road debris damaged my air condensor? Shouldn't all internal engine components of a car be protected from this type of damage? This concerns me because what other engine components could be damaged by the grill not properly covering the other vital engine parts. I have heard that this is a design flaw with my vehicle.

NoNoN NoneNone20180613

I bought the car new in puerto rico. After hurricane maria i moved to florida. I tried to get my car service for two recalls here in florida. They tried to get in contact with puerto rico in order to get paid for the repairs. I also called them and they told me to write them a letter asking to register the car here. They have not answer any of my four request. What can we do?

NoNoN 1 InjuredNone20180504

Recently we could not undo the seatbelt that our 6 year old grandson was strapped in. The more tried to extend it to release the tension the tighter it became. My grandson was being crushed and was screaming. The vehicle was not running and was parked in the driveway. I had to run into the garage and get a pair of scissors and cut the seatbelt to get him out. To replace the seatbelt is going to cost over $400 and the dealer will not pay for it as they said it was our fault.

NoNoN NoneNone20180203

The sunroof exploded. I was driving and heard a loud noise that seemed to come from above. My kids were buckled in the back seats and my son asked me "what was that daddy"? He then looked up and noticed piercings in the underneath sheath that leads to the sunroof view. It could not roll back fully. There was also moisture appearing thru the sheath of the roof. When i got home and got my wife and kids out. I looked and noticed a gaping hole in the roof. I then realized the back panel was completely shattered with glass wedged on the sheath. Which is a good thing because the glass could have dropped on my kids. My wife and i had to cover it up with cardboard and black bags while in the rain. I am going back to star hyundai dealers to report the problem as it's sunday 2/4 and they are closed.

NoNoN NoneNone20170925

I have a 2016 hyundai santa fe sport. Over the last 3 months i've had 2 occasions (both on highways) when the engine shut off while driving. The latest occurred this morning (9/26/2017) during rush hour. I was fortunate in that i had enough momentum to navigate the dead car across a lane of traffic to the side. On both occasion, i was able to turn the key to the start position, put the car in park and start it up, like nothing had occurred. Since the last occurance i have submitted a case with hyundai and have taken the car into a local dealership to look into the issue. The dealership could not reproduce the issue. That was on 9/28. Outside of an email stating they would be reaching back ojt to me, i haven't heard anything. The car has less than 32k miles, so this is an issue.

NoNoN NoneNone20170731

No seat belt audible alarm notification when the belt is not buckled with passenger in the seat. See video web site http://www.Recallmasters.Com/no-seat-belt-warning-for-some-hyundai-santa-fe-vehicles-video/

NoNoN NoneNone20170702

Recall:(#141),(#163),plus rear & front end suspension out of line. Brought brand new tires and still vibration front and rear.

NoNoN NoneNone20170131

When driving the parking light comes on, downhill assist comes on and the traction control goes off, then the speedometer goes from the currant speed to zero then flutters back to the correct speed, then repeats. This has happened at speeds from 25 mph to 70 mph. Dealer says they can't find out what is wrong.

NoNoN NoneNone20170122

Driving alone on highway, sunroof spontaneously exploded. I was driving roughly 100 km / he. There was nothing overhead or vehicles ahead that would cause something to break it. The incident was extremely loud, all the glass feel over me causing a huge safety concern as it was at highway speeds. The sunroof is a panoramic so it was a huge amount of glass. Hyundai was notified numerous times. They would not acknowledge this had happened before, insisted something hit it. Hyundai also would not cover the cost of replacement.

NoNoN NoneNone20170106

Wife stopped at stop sign , car would not respond to accelerator pedal , 1 block from home was able to idle car into drive way. I got into car to see what was going on found same problem. I shut car off and restarted and accelerator started working , pulled into garage and called hyundai to get towed to dealer car not safe to drive.

NoNoN NoneNone20161203

The entire panarama sunroof exploded on my 2016 santa fe while traveling on interstate 81 @ 70 mph in pennsylvania yesterday covering my wife and i with shardes of glass. I understand there has been other incidents of this nature posted on google. I called the dealer and got the typical run around. I did not pass under any over passes and traffic was non existent.

NoNoN NoneNone20161127

A. Wiper heaters, as listed on the window invoice are non-existant. I had several freeze-ups last winter causing me to stop the car and clear the blades manually, even though the front defrost button was depressed. Dealer said it was operating as it should. (?? - i disagree) b. During the summer i was getting moisture on the inside of the windshield and front side windows. I discovered a sopping wet front passenger floor which the dealer attributed to spiderwebs in the a/c condenser discharge tube which they "cleaned" for non warranty $69 price-point . Water appeared on cabin firewall / console yesterday, as 'defrost /blade deicer' activates a/c; and a circle of events begins again. The problem requires defrost to function which causes more moisture and the wipers still do not heat up (the windshield under the blades seems to get warm but not enough to keep snow/ice from the excessive build-up and it's restricting air intake at the ports under the rear edge of the hood). Visibility is problem-matic in this car's malfunction and design. This 2016 santafe sport is one year old last week.

NoNoN NoneNone20161102

I bought this car 16 months ago, the gas gauge stopped working, i took the car to lester glenn hyundai in toms river, nj where i bought it. I use this car and cover 5 states as a territory manager, the warranty expired 10,000 miles ago, they said they will talk to hyundai to see if they will cover part. I feel after 1 year this part should never have failed. I owned 3 hyundai's and never had this problem before. This part should have lasted the life of the car.

NoNoN NoneNone20160331

The front sunroof on my 2016 santa fe i bought in jan 2016 that has approx. 8000 miles, exploded on the way to work while driving on the interstate. It sounded like a gun shot in my right ear, then glass began to fall on my head and throughout the car - i'm sure the majority of it was sucked out and onto the interstate. (i had the sun shade inside opened so my child could watch the rain on the ride to the babysitters.)i found others with the same problem when i googled it. Car was towed to dealership and issue would be covered under warranty i was told, i was given a loaner while it was fixed. No other vehicles in front of or behind me within 4 car lengths at least. I did not pass under an overpass. It was raining that day (of course - that's my luck) when i got to work i closed the sun shade on the inside as best as i could with all the glass that was in the track, and taped garbage bags over it to preserve the inside. I went to dealership later to take additional pictures and you can tell the glass was blow outwards. There was even chips in the paint through the clear coat from when glass flew. I'm thankful i was the only one in the car at the time, but my child's car seat is full of glass remains. I wasn't hurt - only a few cuts from glass that was in my jacket pocket and in my clothes. I am still at a loss as to what happened, how and why - unknown. And so far the dealership has not communicated anything to me, but i hope they make it right.

NoNoN NoneNone20160324

The suv 2016 come equipped with continental 235/55 r19 tiers, the suv has only 3400 miles on it since purchase, i lost two tiers on a blow out at low speed 35 to 40 mph, side walls failed, (it was on a street) i visually inspected the tires myself and agreed with the tire distributor.

NoNoN NoneNone20160223

While the vehicle was parked,when shifting into reverse, the transmission went into drive. It would not go into reverse. The only way to reset it was to turn off engine and restart the engine.

NoNoN NoneNone20160109

Tl* the contact owns a 2016 hyundai santa fe. While driving approximately 50 mph in the snow, the contact activated the front windshield wipers. Snow began to accumulate at the base of the windshield wipers, which prevented the windshield wipers from going down. As a result, the wipers became inoperable. The failure recurred three times. The dealer diagnosed that the windshield wipers were functioning as designed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

NoNoN NoneNone20151208

The panoramic sunroof spontaneously shattered while driving at night on the highway at about 70mph - the sound was like a gunshot inside the car - this is a santa fe sport 2016 model that i bought on july 5 2015

NoNoN NoneNone20151005

Tl* the contact owns a 2016 hyundai santa fe. The contact stated that water leaked through the windshield onto the dashboard of the vehicle. In addition, in cold temperatures, ice accumulated inside the windshield. On hot and humid days, condensation was visible inside the windshield of the vehicle. The vehicle was taken to the dealer, but the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was 900.....Updated 02/10/16 *bf ...Video available *cn

NoNoN NoneNone20151001

Tl* the contact owns a 2016 hyundai santa fe. While driving at approximately 40 mph, the sun roof exploded. The contact had two minors seated in the rear and glass particles fell on them; however, there were no injuries. The vehicle was taken to a dealer where it was diagnosed, but the repairs were unknown. The manufacturer was not notified of the failure. The approximate failure mileage was 4,500.

NoNoN NoneNone20150918

Tl* the contact owns a 2016 hyundai santa fe. While driving at various speeds, there was an abnormal noise coming from the rear passenger side of the vehicle. The vehicle was taken to a dealer who stated that all the screws in the rear passenger side seat needed to be tightened. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 17.

NoNoN NoneNone20150629

Vehicle's steering requires constant correction. Vehicle will not track straight. Very difficult to keep vehicle in a lane, sometimes almost impossible. Not a problem for in-town driving, but a major problem on highways. Problem gets exponentially worse as speeds increase, especially on i-45 and i-130 in central texas where speeds are 80+. Windy conditions magnify the problem. Vehicle is essentially weaving down the road. Very dangerous since vehicle is always heading toward centerline or shoulder. There is something seriously wrong with the design of the steering on this vehicle.

NoNoN NoneNone10160627

I bought a 2016 santa fe sport at carmax 8000 miles and when i filled the tank the first time i could only fill about 13 gal, i drove in town about 280 miles. Filled now a few times and only can fill about 13 gal each time. It shows as full, however the tank is a 17 gal tank. Also when fill the gauge shows i should get about 380 miles but i only get about 280. I have seen on other forums this seems to be a problem with even 2015 vehicles as well.

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