2013 MACK Pinnacle (cxu)Mack Pinnacle (cxu) 2013

Vehicle Details: Recalls, Investigations, Consumer Complaints, Service Bulletins

Below you will find all available information on the 2013 MACK Pinnacle (cxu).

ManufacturerKnown WMI(s)Fuel Type
MACK
MACK VIN Decoder

Use the box here to look up VINs from MACK as well as other manufacturers

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Frequently Asked Questions
  • Are there recalls for the 2013 MACK Pinnacle (cxu)?
     - There are 13 recall(s) for the 2013 MACK Pinnacle (cxu), additional information is below.
NHTSA Mandated Recalls
  • Recall 125012 [USA]: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.

  • Recall 118479 [USA]: The improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.

  • Recall 117702 [USA]: If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.

  • Recall 111943 [USA]: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.

  • Recall 111365 [USA]: Contamination of the calipers may cause a loss of brakes on one wheel, lengthening the distance required to stop the vehicle, increasing the risk of a crash.

  • Recall 114370 [USA]: An inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.

  • Recall 111319 [USA]: If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.

  • Recall 103305 [USA]: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.

  • Recall 103603 [USA]: A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.

  • Recall 102076 [USA]: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.

  • Recall 99663 [USA]: If the nut comes loose, the hub assembly may separate from the vehicle, increasing the risk of a crash.

  • Recall 97072 [USA]: A loss of brake function at one wheel will lead to increased stopping distances and pulling to the left or right when braking, which may increase the risk of a crash.

  • Recall 96997 [USA]: Overheated brake components could result in a fire.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • CBR-2350 202402 - ELECTRICAL SYSTEM: Cbr -telematics gateway (tgw) connect ability issues
  • CBR-2347 202402 - ELECTRICAL SYSTEM: Cbr - active "set park brake" message on drivers information display (did).
  • CBR-202 202402 - POWER TRAIN: Cbr - automated manual transmission ( amt ) flywheel pilot bearing wear on input shaft.
  • CBR-2333 202401 - ELECTRICAL SYSTEM: Cbr: tgw will not connect after sim card replacement
  • M-465-001 202311 - POWER TRAIN: Tsb: mack trucks now offer an improved hd inter-axle through shaft for the crd 125, 150, 180, and 200 family carriers. The new hd shaft went into production on january 23rd, 2023 for 2.54 - 3.50 axle ratios and april 1st, 2023 for 3.56 - 3.
  • CBR-995 202310 - ELECTRICAL SYSTEM: Cbr: telematics gateway ( tgw, mid 142 ) losing communication with the instrument cluster ( ic ) - counts of fault code (fc) mid 140 psid 239 fmi 12 data link, mid 142 faulty device or component logging, possibly following engine start.
  • M-258-014 202309 - ENGINE AND ENGINE COOLING: Tsb: aftertreatment diesel exhaust fluid (def) tank, level sensor, replacement
  • M728-005A 202308 - SUSPENSION: Tsb: barksdale leveling valve, leak test
  • M-141-001 202308 - ENGINE AND ENGINE COOLING: Tsb: air restriction indicator
  • KC-474-Ver5 - POWER TRAIN: Cbr: diagnostic trouble code (dtc) P215A-64, fault code spn 84 fmi 19
  • M-170-003 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: vibration diagnostics
  • M-170-001 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: stock vehicle storage and maintenance
  • M-170-002 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: new vehicle safety certification requirements for vehicles, u.S. And canada
  • KC-2116 - ENGINE AND ENGINE COOLING: Cbr: mack nox sensor troubleshooting guide - us10+obd13 and newer emissions
  • KC-753 - ELECTRICAL SYSTEM: Mack chassis - terrapro (mru) and low entry (leu) models - field service bulletin fsb 381-042, warning light bar (wlb) replacement and software conversion kit - us07, us10, us10+obd13, us14+obd13 to us14+obd16 emissions, model years 2008 to
  • KC-2254 - ELECTRICAL SYSTEM: Mack chassis - no gauge cluster backlight
  • KC-2165 - ENGINE AND ENGINE COOLING: Mack def pump troubleshooting guide - us10+obd13 and newer emissions
  • KC-859 - ELECTRICAL SYSTEM: Mack chassis - fault code list / engine control module (ecm), aftertreatment control module (acm), electrical system version 4 diagnostic trouble codes (dtc) model year 2013 - 2017
  • M-265-002 - ENGINE AND ENGINE COOLING: Tsb-charge air cooler t-clamp install.
  • M-451-002 - SUSPENSION: 2009 document reformatted to be published as a tsb in impact. Axle carrier pinion angles
  • M-652-001 - SUSPENSION: 2009 document reformatted to be published as a tsb in impact. Axle alignment specifications
  • M-413-004 - POWER TRAIN: 2009 document reformatted to be published as a tsb in impact. Air-operated clutch assist adjustment and troubleshooting
  • KC-2112 - ELECTRICAL SYSTEM: Programming failure - chassis with cummins engine and an allison transmission
  • KC-2116 - ENGINE AND ENGINE COOLING: Nox sensor troubleshooting guide - us10+obd13 and newer emissions.
  • KC-2143 - VEHICLE SPEED CONTROL: (back office) - cruise control inoperative after updating software vecu5 without esp package (uesp).
  • KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions.
  • KC-2165 - ENGINE AND ENGINE COOLING: Def pump troubleshooting guide - us10+obd13 and newer emissions.
  • KC-405 - POWER TRAIN: Warranty automated manual transmission ( amt, i-shift, mdrive ) control housing assembly; guidelines for filing a claim for chassis return visit with transmission issues after a repair requiring control housing removal and reinstallation -
  • KC-735 - EQUIPMENT: Premium tech tool (ptt) - message for data mismatch, product configuration mismatch; instruction to run an accessory kit displayed when attempting to run diagnostics for diagnostic trouble codes (dtc) or programming - us10+obd13 and newer e
  • KC-745 - POWER TRAIN: Automated manual transmission ( amt ) i-shift / mdrive - ribbon harness replacement - speed sensor bolts, possible fault codes P1058 - 21 or mid 130 pid 161 fmi 1
  • KC-750 - ENGINE AND ENGINE COOLING: Us10 emission engines - diagnostic trouble code ( dtc ) spn 1231 fmi 9 troubleshooting.
  • KC-751 - POWER TRAIN: Vehicles equipped with an automated manual transmission model d or f ( amt-d, amt-f ) - transmission oil leakage from transmission input shaft seal or output shaft seal - us10 and newer emissions, common model years 2010 and newer.
  • KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions
  • KC-663 - ENGINE AND ENGINE COOLING: Emcon (spark assist) engine aftertreatment system troubleshooting check sheet - us07 emissions
  • KC-653 - ENGINE AND ENGINE COOLING: Low oil pressure diagnostic process for 11 liter engines
  • KC-644 - ENGINE AND ENGINE COOLING: Manual compression test adapter for engines with stainless steel injector sleeves (conical tip injectors) - us07 and newer emissions, model year 2008 and newer
  • KC-630 - ENGINE AND ENGINE COOLING: Sensor and parameter value monitor - template parameter list for pre-obd (9-pin diagnostic connector) chassis in premium tech tool ( ptt ); regeneration and road test sensor monitor parameters - us07 and us10 emissions, model years 2008 to
  • KC-627 - EQUIPMENT: Premium tech tool ( ptt ) training materials and support tools
  • KC-2172 - UNKNOWN OR OTHER: No start condition after over the air programing - vecu5 no start "safe state"
  • KC-2171 - ENGINE AND ENGINE COOLING: Temperature sensor troubleshooting guide - us10+obd13 and newer
  • KC-2170 - SUSPENSION: Electronically controlled suspension (ecs) losing air pressure
  • KC-2169 - ELECTRICAL SYSTEM: Low voltage disconnect (lvd), function description
  • KC-2165 - ENGINE AND ENGINE COOLING: Def pump troubleshooting guide - us10+obd13 and newer emissions
  • KC-2161 - ENGINE AND ENGINE COOLING: Def pump cycling periodically hours after key off
  • KC-2158 - ENGINE AND ENGINE COOLING: Selective catalytic reduction (scr) muffler troubleshooting guide - us10+obd13 and newer emissions
  • KC-2131 - ENGINE AND ENGINE COOLING: Use for new vehicles (us21+obd22 emissions) - intermittent diagnostic trouble codes U02A3, U029D, U029E
  • KC-2116 - ENGINE AND ENGINE COOLING: Nox sensor troubleshooting guide - us10+obd13 and newer emissions
  • KC-626 - POWER TRAIN: Mack chassis - vehicles equipped with an automated manual transmission model f ( amt-f, mdrive ), premium tech tool ( ptt ) gearbox calibration failure; gearbox calibration operation stops and fails at 33% when run with transmission removed
  • KC-633 - WHEELS: Mack chassis - front hub with unit-bearings ( unitized wheel bearings ), inspection information and guidelines - commonly model year 2008 and newer
  • KC-648 - UNKNOWN OR OTHER: Mack - pto pump speed calculator
  • KC-652 - ENGINE AND ENGINE COOLING: Mack low oil pressure diagnostic process for 11 liter engines
  • KC-686 - VEHICLE SPEED CONTROL: (back office only) mack chassis - cruise control inoperative after disabling the electronic stability program (esp)
  • KC-698 - ENGINE AND ENGINE COOLING: Mack chassis - diesel exhaust fluid ( def ) system cleaning/flush after def pump failure or system contamination
  • KC-699 - ELECTRICAL SYSTEM: Mack chassis - bendix vendor configuration program ( vcp ) software download information
  • KC-714 - ENGINE AND ENGINE COOLING: Mack chassis - diagnostic trouble codes ( dtc's ) - P020113, P020213, P020313, P020413, P020513, P020613, cylinders 1 through 6 injector a open circuit
  • KC-731 - POWER TRAIN: Mack chassis - equipped with an automated manual transmission model d or f (mdrive, amt-d, amt-f) - transmission oil leakage from transmission input shaft seal or output shaft seal - us10 and newer emissions, common model years 2010 and new
  • KC-2157 - ENGINE AND ENGINE COOLING: Aftertreatment hydrocarbon injector (ahi) troubleshooting guide - us10+obd13 and newer emissions
  • KC-561 - ENGINE AND ENGINE COOLING: Engine oil analysis specifications - us10 and newer emissions
  • KC-552 - ENGINE AND ENGINE COOLING: Aftertreatment control module ( acm ) diagnostic trouble codes ( dtc ) U0001-88 and U0010-88 lighting the malfunction indicator lamp ( mil ); possible derate warning ⿿ us10 and newer chassis
  • KC-538 - ENGINE AND ENGINE COOLING: Regen fails to start/initiate or starts and immediately stops - us10 and us10+obd13 emissions
  • KC-529 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: System date and time, information; diagnostic tool ( j-pro, premium tech tool ( ptt ) ) displays incorrect timestamp for diagnostic trouble code ( dtc ) / fault code occurrences, possible data link codes present - us07 and newer emissions,
  • KC-495 - ELECTRICAL SYSTEM: Intake pre-heater electrical schematics (diagrams) - us10+obd13, us14+obd13 to us14+obd16 emissions
  • KC-492 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV): Diagnostic trouble code (dtc) P04DB - crankcase ventilation disconnected; us10+obd13 to us14+obd16 emissions
  • KC-2157 - UNKNOWN OR OTHER: Aftertreatment hydrocarbon injector (ahi) troubleshooting guide - us10+obd13 and newer emissions
  • KC-394 - LANE DEPARTURE: Mack chassis - cxu - lane departure warning system ( ldws ) more sensitive to the right-hand ( passenger ) side of the vehicle; pi0882
  • KC-404 - FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:INJECTORS: Volvo chassis - diesel exhaust fluid ( def ) contamination in fuel system, inspection and repair - us10 to us14 ( non-common rail fuel system )
  • KC-402 - UNKNOWN OR OTHER: Volvo chassis - diagnostic trouble code (dtc) sa 0 fmi 0 or spn 0 fmi 0 present on fault code readout - us10 and newer emissions, model year 2011 and newer
  • GDC21-011 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR: Exhaust gas temperature sensor circuit range/performance
  • KC-286 - UNKNOWN OR OTHER: Mack chassis - fsb 563-008 plugs, pressure protection manifold - new brass plugs for noregon pressure protection manifold (ppm)
  • KC-283 - EXTERIOR LIGHTING:HEADLIGHTS: Mack chassis - models - anthem (an), pinnacle (pi, cxu, chu) - headlamp aiming instructions;
  • KC-253 - FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM: Mack chassis - fsb 237 - 020, unit injector yoke hold - down bolt torque specification
  • KC-238 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mack chassis - where to find the body builder portal - body builder manual ( bbm ) information - us04 and newer emissions, model year 2008 and newer
  • KC-163 - FUEL SYSTEM, DIESEL: Diesel fuel information - acceptable biodiesel, fuel blend for summer and winter - us07 and newer emissions, model year 2008 and newer
  • KC-145 - POWER TRAIN: Automated manual transmission (amt) (spigot bearing) input shaft repair kit and shim kit, part number information, reference guide - us07 and newer emissions, model year 2008 and newer
  • KC-119 - POWER TRAIN: Mack chassis - equipped with an automated manual transmission (mdrive, amt) amt-c, amt-d or amt-f - transmission oil specifications - model years 2010 to 2020
  • KC-73 - EQUIPMENT: Mack chassis - disabling the driver id; removing the driver id prompt - us07 to us14+obd16 emissions, model years 2008 to 2017
  • KC-692 - EXTERIOR LIGHTING:LIGHTING CONTROL MODULE: Lighting control module ( lcm ) replacement - refer to technical parts information ( tpi ) 364 - 034 control unit
  • KC-136 - ENGINE AND ENGINE COOLING: Aftertreatment control module (acm) offline/not visible/missing from control unit information in premium tech tool (ptt) - us10+obd13 and newer emissions
  • KC-124 - POWER TRAIN: Automated manual transmission gearbox will not shift to high range after gearbox repair; mid 130 psid 24 fmi 1, P1072-92 unintentional disengagement of high range - us07 and newer emissions, model year 2008 and newer
  • KC-115 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS: Automated manual transmission ( amt ) ( i-shift, mdrive ) equipped chassis, obd13 and newer - light turbo surge ( chuff ) during skip shifting
  • KC-116 - UNKNOWN OR OTHER: Mack chassis - equipped with an automated manual transmission ( amt, mdrive ) - transmission grinding when downshifting following installation of a reman transmission or range assembly; range synchronizer (synchro) timing procedure - us07 a
  • KC-115 - POWER TRAIN:AUTOMATIC TRANSMISSION: Automated manual transmission ( amt ) ( i-shift, mdrive ) equipped chassis, obd13 and newer - light turbo surge ( chuff ) during skip shifting
  • CBR-15 - ENGINE AND ENGINE COOLING: Diagnostic trouble codes (dtc) for the engine pre-heat relay: supplementary instructions
  • FSB 491-032 - EQUIPMENT: Transmission oil cooler hose, replacement
  • K65527708 - EQUIPMENT: Diagnostic trouble codes (dtc) P20EE and P103C, diagnostic procedure; replaces guided diagnostics in premium tech tool ( ptt ) - us17+obd16 and newer chassis only
  • K84061935 - FUEL SYSTEM, DIESEL: Mack chassis - diagnsotic trouble code P026D-00, fuel injection quantity higher than expected; diagnosis and information - us14+obd15 emissions, model year 2016
  • K71313015 - STRUCTURE:BODY:HOOD: Hood insulation separating from hood, insulation installation instructions
  • K84940464 - POWER TRAIN: Expired - refer to k45673535 - mack chassis snm15-002b mdrive transmission service strategy ( revised failure mode descriptions )
  • K15194127 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Mack chassis - fault code sid 158 fmi 0 logging in instrument cluster ( mid 140, ic ), no code description or diagnostic information
  • K23315031 - FUEL SYSTEM, GASOLINE: Fuel tank strap insulator design update; fuel tank strap appearance changed
  • K93823300 - ENGINE (PWS): Mack chassis - pinnacle (chu,cxu,pi), anthem (an), granite (gu,gr) with mack engine only - power take off ( pto ) engine speed control inoperative; engine speed does not ramp when pto is activated - model year 2007 and newer
  • K25229168 - POWER TRAIN: Automated manual transmission gearbox will not shift to high range after gearbox repair; mid 130 psid 24 fmi 1, P1072-92 unintentional disengagement of high range - us07 and newer emissions, model year 2008 and newer
  • K76992557 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL: Aftertreatment hydrocarbon injector (ahi, 7th injector) changes between us10 and us17 (ghg17, common rail fuel system) - chassis experiencing high soot accumulation, abnormal ( too high, overtemp, too low ) regeneration temperatures followi
  • K04247174 - ENGINE (PWS): Diagnostic trouble code ( dtc ) p471 illuminating the malfunction indicator lamp (mil) - us17+obd16, us17+obd18 (ghg17, common rail fuel system) chassis with turbo compound only
  • K72614548 - ELECTRICAL SYSTEM: Diagnostic trouble code ( dtc ) P02FA illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K01050303 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Diagnostic trouble code ( dtc ) P0471 illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K04342327 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Diagnostic trouble code ( dtc ) P0420 illuminating the malfunction indicator lamp (mil) - us17 (ghg17, common rail fuel system) chassis only
  • K58557784 - ELECTRICAL SYSTEM: Fuel injector offset learning diagnostic trouble codes ( dtc ) / fault codes logged in engine control module ( ems ); possible rough / uneven idle - obd15 chassis
  • FSB284064 - ENGINE (PWS): Ecm and acm reprogramming, obd2015
  • FSB-284-061 - ENGINE (PWS): Mack truck: should reprogrammed engine ecu and aftertreatment control module (acm) due to premium tech tool experience an error code 38 for scr overtemp and engine ecu software needs checking for any troubleshooting is performed. Model 20
  • FSB-364-037 - ELECTRONIC STABILITY CONTROL: Mack: when the output from the vecu gets shorted out to gnd, there is no warning and causes 5th wheel to slide without activating 5th wheel slide switch and needs to be reprogram. Model 2010-2014 chu, cxu, gu, td. *pe
  • FSB-511-002 - SERVICE BRAKES, AIR:DRUM:SHOES/LININGS: Mack: the protrusion of brake shoes beyond brake drum is being replaced with new 152mm (6.0 in) brakes shoes, 178 mm (7.,0 in) wide brake drums on some trucks. Model 2011-2014 chu, cxu, gu, td. *pe
  • FSB-511-009 - SERVICE BRAKES, AIR:DRUM:SHOES/LININGS: Mack: brake shoes protrudes beyond brake drum and can be resolved by installing brake shoes 152mm (6.0 in) and wide brake drums 18mm (7.0 in). Model 2011-2014 chu, cxu, gu, td. *pe
  • PI-364-845 - ELECTRICAL SYSTEM:SOFTWARE: Mack: when suspension, on some trucks, is left dumped, there are no warning light, buzzer or road speed limit, due to vehicle electronic control unit (vecu) software fails to support vendor engines regarding this function. Model gu, cxu.
  • FSB-375-012 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Mack: when threshold of high voltage has been met, the lifeguard battery protection system (lvd) relay may not turn loads back on, due to an assembly error at supplier. Model 2010-2014 chu, cxu. *pe
  • PI-0847 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM: Mack: software in fuel management module (fmm) had incorrect calibration and open circuit fault criteria, causing low fuel warning to come on too soon and showed full when fuel level sensor signal became open. *pe
  • PI-0845 - ELECTRICAL SYSTEM:SOFTWARE: Mack: when suspension is left dumped, no warning light, road speed limit or buzzer due to software in vehicle electronic control unit (vecu) is not supporting vendor engines and needs reprogramming. Model 2011-2013 gu, cxu.
  • FSB-234-018 - EQUIPMENT ADAPTIVE/MOBILITY: Mack truck: to increased protection against fuel injector tip erosion, a new fuel tank ventilation filter was implemented, and mounts on outside of frame rail, using fuel tank j bracket huck fasteners. Model chu, cxu, gu, td.
  • FSB-593-013 - EQUIPMENT ADAPTIVE/MOBILITY: Mack truck: the grade gripper feature, on some trucks, are prone to harsh environments with internal contamination, caused by build up of grime, salt, road debris and other contaminants. Model chu, cxu, gu, td. *pe
  • FSB-234-019 - EQUIPMENT: Mack truck: mounted outside of frame rail, is new fuel tank ventilation filter mounting sleeve, using fuel tank j bracket huck fasteners and to increase protection against fuel injector tip erosion. Model chu, cxu, gu, td. *pe
  • PI-0848 - FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS: Mack truck: in the wire harness that connects the chassis to tank, some wire seals may be missing, and can cause corrosion at connections. Model cxu. *pe
  • FSB-284-048 - ENGINE (PWS): Mack truck: due to oil contamination into engine wire harness, main oil gallery pressure sensor or piston cooling jet pressure sensor has failed and new anti wicking jumper harness is available to stop oil from wicking back and causing dam
  • FSB-263-039-01 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: Mack trucks: the hdms cool logic engine cooling fan drive is leaking fluid from rear drive and hdms fan drive was redesigned, due to leakage, to improve sealing and overall durability of drive. Model 2013 chu, cxu, gu, td.
  • PI-0837 - ENGINE (PWS): Mack trucks: information available regarding the enhancements for engine control module (ecm) software updates to address cold start time delay, improved soot level and piston cooling jet (pcj) diagnostic fault. Model 2013 chu, cxu, gu, l
  • FSB-284-044 - ENGINE (PWS): Mack: under certain conditions, higher than expected turbocharger wheel speed, uneven engine speed, low t2 temperatures, high engine load, may have regeneration service failures. Model cxu, gu. No years listed. *pe
  • FSB-284-044 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Mack trucks: under certain conditions, some trucks may have experience regeneration service failures, that include higher turbocharger wheel speed, higher boost pressure, high engine load, uneven engine speed and low t2 temperatures on eng
  • PI-0827 - SUSPENSION: Mack: information procedure regarding the inspection and replacement of top plate and spring seat, due to defective bushings of twin y air suspension, if needed. Model chu, cxu. No years listed. *pe
  • FSB-413-003 - POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING: Mack: on some trucks, more leg and knee room was provided for operator comfort due to air operated clutch assist system designed to reduce clutch pedal effort by 20% and clutch pedal travel by 2' (50.8mm). Model chu, ctp, cxp, cxu, gu. N
  • FSB-271-002 - ELECTRICAL SYSTEM:SOFTWARE: Mack: due to a software bug, multiple counts of inactive faults were found, affecting the accelerator pedal (standard or kickdown pedal). Models 2013 chu, cxu, gu, leu, mru, td, cmh, cmm. *pe
  • PI-0833 - SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE: Mack: trucks without hand control valves, were built with double check valve installed to tractor protection valve (tpv) and due to misbuild, double check valve needs removing for proper operation of brake system. Model 2013 chu, cxu gu.
  • PI-0831 - ELECTRICAL SYSTEM:SOFTWARE: Mack: diagnostic trouble codes (dtcs), P1086, P0420, P205B, p202, low temperature, will be resolved with software update enhancements for engine control module (ecm) and aftertreatment control module (acm). Model 2013 chu, cxu, gu, leu, mr
  • PI-0826 - ELECTRICAL SYSTEM:SOFTWARE: Mack: update software information regarding enhancements for engine control module (ecm) and aftertreatment control module (acm) on vehicles with diagnostic trouble codes (dtcs) P1086, P0420, P205B, P2002 and low coolant temperature and li
  • FSB-512-002 - SERVICE BRAKES, AIR:DISC:ROTOR: Mack: air disc brake experiencing thermal overload condition that over adjustment of normal pad wear compensation that maintains running clearance between brake pad and rotor and reduces running clearance below desired level. Model chu, c
  • FSB-373-019 - POWER TRAIN:AUTOMATIC TRANSMISSION: Mack: due to supplier manufacturing issue with connector, some trucks may experience multiple open circuits in 31 way transmission connector and would to be inspected and if needed, repaired and replaced. Model 2011-2013 chu, cxu, gu, td.
  • FSB-831-002 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Mack: the door stop bracket will fail, on some trucks, due to an over extension of door, but a new door design assembly is available. Model chu, cxu, gu, td. No years listed. *pe
  • FSB-284-047 - ELECTRICAL SYSTEM:WIRING: Mack: on some trucks, oil contamination into engine wire harness, may be from oil level sensor failure and an anti wicking pigtail splice kit is available. Model chu, cxu, gu, leu, mru, td. No years listed. *pe
  • PI-0823 - STRUCTURE:BODY: Mack trucks: the chassis fairing skirt needs to be installed. *js
  • FSB-413-001 - POWER TRAIN:CLUTCH ASSEMBLY: Mack trucks: the air assisted clutch cable on some vehicles may fray at the clevis. *js
  • FSB-873-015 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Mack trucks:due to excessive moisture in the climate unit, some vehicles may develop a blower motor failure. *js
  • FSB-364-036 - ELECTRICAL SYSTEM: Mack truck: flashers are to be removed due to durability issues. *js
  • FSB-221-010 - ENGINE (PWS): Mack trucks: low oil pressure. Stored dtc spn 100 fmi 1, during long hard pull conditions. *js
  • FSB-364-035 - EXTERIOR LIGHTING:TURN SIGNAL:SWITCH: Mack trucks: new switch mounting bracket was developed to replace existing turn signal switch mounting bracket, due to contact between switch fingers and sleeping shaft, that caused switch operation to improperly cancels itself. Model ch
  • FSB-371-045 - EQUIPMENT ADAPTIVE/MOBILITY: Mack truck: regarding the breaking or cracking, at starter solenoid stud, of 90 degree positive battery cable lug; the lug was bent at time of assembly, and engine vibrates, causing termination of terminal to weaken. Models cxu, gu. Mod
  • PI-0815 - SUSPENSION: Mack trucks: rear suspension hardware torque. Bolts are loose or incorrectly torqued on the primaax suspension. *js updated 07/18/2013 *js
  • PI-0812 - SUSPENSION:REAR: Mack trucks: rear suspension adjustment washers. Replacement of the suspension adjustment washers is required. *js
  • FSB-364-034 - ENGINE (PWS): Mack truck: while driving, and foot brake deactivates cruise control, engine brake fails to function properly until manually turned off and then on. Models chu, cxu, gu, td. No models years listed. *pe
  • FSB-293-016 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Mack truck: the old oil supply line, for exhaust gas recirculation (egr) valve, was replaced with new oil supply line with machined fitting brazed on end of tube preventing leakage on oil filter housing. Models cxu, gu. No model years li
  • PI-0799 - TIRES: Mack truck: the support brackets, used with wide base wheel/tire combinations equipment, provide additional strength that is required with longer cam tubes, were not installed at factory, and need to be replaced. Models chu, cxu, gu. N
Known Recall Investigations
  • Mdrive transmission failure to disengage investigation # PE20005

    In a review of field reports submitted under early warning reporting (ewr) 49cfr 579.22(c), over several years by mack trucks, the office of defects investigation (odi) identified a trend of drivers who complained that their transmissions failed to disengage from gear while slowing the vehicle. This failure to disengage resulted in the truck wanting to pull through the service brakes when coming to a stop. Affected trucks are equipped with an mdrive automated manual transmissions. The repair has involved the replacement and/or adjustment of the service brake switch.Odi previously investigated (pe13-268) a similar concern on 2007-2012 volvo trucks equipped with an i-shift automated manual transmission in which the clutch would not automatically disengage as intended. The investigation resulted in volvo releasing safety recall 13v-268.Both volvo i-shift and mack mdrive transmissions share similar configurations in their design and function. Mack is a subsidiary of ab volvo who also manufacture volvo trucks.This preliminary evaluation is opened to examine the alleged defect in all affected vehicles.The odi report cited above can be reviewed at: http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid using the following complaint identification number: 10839430

  • Mdrive transmission failure to disengage investigation # PE20005

    In a review of field reports submitted under early warning reporting (ewr) 49cfr 579.22(c), over several years by mack trucks, the office of defects investigation (odi) identified a trend of drivers who complained that their transmissions failed to disengage from gear while slowing the vehicle. This failure to disengage resulted in the truck wanting to pull through the service brakes when coming to a stop. Affected trucks are equipped with an mdrive automated manual transmissions. The repair has involved the replacement and/or adjustment of the service brake switch.Odi previously investigated (pe13-268) a similar concern on 2007-2012 volvo trucks equipped with an i-shift automated manual transmission in which the clutch would not automatically disengage as intended. The investigation resulted in volvo releasing safety recall 13v-268.Both volvo i-shift and mack mdrive transmissions share similar configurations in their design and function. Mack is a subsidiary of ab volvo who also manufacture volvo trucks.This preliminary evaluation is opened to examine the alleged defect in all affected vehicles.The odi report cited above can be reviewed at: http://www-odi.Nhtsa.Dot.Gov/owners/searchnhtsaid using the following complaint identification number: 10839430

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20160731

Mack/volvo mp8/d-13 injectors: mack trucks equipped with the mp8 engines have a known injector issue that causes the truck to 1) mis-fire at road speed creating a loss of power. 2) injector failure causes excessive soot causing on-road failures.3) the truck may not be restarted or able to be moved due to excessive cranking due to injector failure. 4) trucks need to be towed to a repair facility when breakdown occurs. We own multiple units. This injector failure issue has been documented on majority of trucks. Documents are available. Please have an investigator contact me.

NoNoN NoneNone20160107

We had an issue with this truck and the m-drive transmission when the drive was coming of a highway on an exit ramp he was slowing down and the vehicles clutch stayed engaged and the driver rolled into the intersection almost hitting a car. The vehicles clutch is automatically disengages when you push on the brake while the clutch didn't disengage because when of the brake light wires had developed a corrosion spot from the winter weather and shorted out the light and caused the fuse to blow. The brake lights are what tells the clutch to disengage but with the fuse being blown the clutch did not disengage and kept rolling into intersection luckily my driver was smart enough to reach up and push neutral button on dash to put transmission in neutral and stop the truck. Also in our investigation we found when the fuse blows for the brake lights the cruise control will not shut off by tapping the brakes you have to manually shut it off by the switch i have no photos as nothing seriously happened my mechanic changed the fuse on the road and found the corroded wire. Mack should have a better solution than using brake lights to disengage these controls

Common OBD-II Error Codes
  • C0406 [1] C0406
  • C0404 [2] C0404
  • C0399 [1] C0399
  • C0395 [1] C0395
  • C0392 [1] C0392
  • C0390 [1] C0390
  • C0381 [1] C0381
  • C0379 [1] C0379
  • C0378 [1] C0378
  • C0375 [1] C0375
  • C0371 [1] Directional deviation circuit - signal out of range / performance
  • C0370 [1] Yaw Circuit - Malfunction
  • C0369 [1] C0369
  • P215A [1] Vehicle Speed - Wheel Speed Correlation
  • P1058 [1] P1058
  • U029D [1] Lost Communication With NOX Sensor "A"
  • U029E [1] Lost Communication With NOX Sensor "B"
  • U02A3 [1] U02A3
  • P0201 [1] Injector Circuit Malfunction - Cylinder 1
  • P0202 [1] Injector Circuit Malfunction - Cylinder 2
  • P0203 [1] Injector Circuit Malfunction - Cylinder 3
  • P0204 [1] Injector Circuit Malfunction - Cylinder 4
  • P0205 [1] Injector Circuit Malfunction - Cylinder 5
  • P0206 [1] Injector Circuit Malfunction - Cylinder 6
  • U0001 [1] High Speed CAN Communication Bus
  • U0010 [1] Medium Speed CAN Communication Bus
  • P04DB [1] Crankcase breather system disconnected
  • P1072 [2] P1072
  • P20EE [1] SCR NOx Catalyst Efficiency Below Threshold Bank 1
  • P103C [1] P103C
  • P026D [1] ISO/SAE Reserved
  • P02FA [1] Diesel Intake Air Flow Position Sensor Minimum/Maximum Stop Performance
  • P0471 [1] Exhaust Pressure Sensor "A" Circuit Range/Performance
  • P0420 [3] Catalyst System Efficiency Below Threshold (Bank 1)
  • P205B [2] Reductant Tank Temperature Sensor Circuit Range/Performance
  • P1086 [2] P1086
  • P2002 [1] Diesel Particulate Filter Efficiency Below Threshold Bank 1

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