2014 RAM Promaster 3500Ram Promaster 3500 2014

Vehicle Details: Recalls, Consumer Complaints, Decoded VIN Details, Service Bulletins

Below you will find all available information on the 2014 RAM Promaster 3500.
The vehicle is described as a FWD/Front-Wheel Drive HDV1 (Federal HD Chassis Class 2b GVW 8501-10000) Large Van-Includes van-based buses (B150-B350, Sportsman, Royal Maxiwagon, Ram, Tradesman,...).

ManufacturerKnown WMI(s)Fuel Type
RAMGasoline
RAM VIN Decoder

Use the box here to look up VINs from RAM as well as other manufacturers

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Sub-models: - Promaster 3500 Cab Chassis -

Frequently Asked Questions
  • Are there recalls for the 2014 RAM Promaster 3500?
     - There are 19 recall(s) for the 2014 RAM Promaster 3500, additional information is below.
  • What is the GVWR of a 2014 RAM Promaster 3500?
     - The 2014 RAM Promaster 3500 has a GVWR of Class 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg) lbs.
  • How much does the 2014 RAM Promaster 3500 weigh?
     - The 2014 RAM Promaster 3500 is listed to weigh 5066 - 7324 lbs.
NHTSA Mandated Recalls
  • Recall 149966 [USA]: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

  • Recall 148717 [USA]: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

  • Recall 134785 [USA]: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  • Recall 120749 [USA]: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

  • Recall 111695 [USA]: Trailer brake lights that are inoperative can increase the risk of a crash.

  • Recall 112796 [USA]: If the tpms light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

  • Recall 105437 [USA]: If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

  • Recall 102652 [USA]: This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.

  • Recall 100771 [USA]: Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

  • Recall 101050 [USA]: A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.

  • Recall R/2020/148 [UK]: The transmission shifter cable could separate

  • Recall 2020022 [Canada]: Powertrain

  • Recall 2017663 [Canada]: Accessories

  • Recall 2017226 [Canada]: Label

  • Recall 2016193 [Canada]: Lights and instruments

  • Recall 2014385 [Canada]: Seats and restraints

  • Recall 2014208 [Canada]: Electrical

  • Recall 2014034 [Canada]: Brakes

  • Recall 2014033 [Canada]: Powertrain

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

EPA Test Results
  • RAM: Promaster 1500, Promaster 2500, Promaster 3500, Promaster 3500 Cab Chassis - Test: ECRXD03.65V0

    Description Data
    Displacement (L)3.6
    Curb Weight (lbs.)5066
    Gross Vehicle Weight Rating (lbs.)9350
    Equivalent Test Weight (lbs.)7000
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionAutomatic
  • RAM: Promaster 1500, Promaster 2500, Promaster 2500 Cab Chassis, Promaster 3500, Promaster 3500 Cab Chassis - Test: ECRXD03.05VV

    Description Data
    Displacement (L)3
    Curb Weight (lbs.)7324
    Gross Vehicle Weight Rating (lbs.)9350
    Equivalent Test Weight (lbs.)7500
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionAutomated Manual
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • S1408000384 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
  • S1525000009 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Updated diagnostic trouble code (dtc) P2BA9 ? Insufficient reductant quality, ?Service diesel exhaust fluid (def) system? Message reset procedure.
  • 9100229 - EQUIPMENT: Lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 - ELECTRICAL SYSTEM: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 9003357A - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my review and follow instructions from the latest star online s1809000007 available on dealer connect. Also, consider the followin
  • 9003357 - BACK OVER PREVENTION: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my (with mileage above 30,000) review and follow instructions from star online s1809000007 rev. C available on dealer connect. Als
  • 9100229 - SUSPENSION: Lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 - ELECTRICAL SYSTEM:WIRING: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 2500323 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: 3.0l diesel emissions warranty extension xb0 possible malfunction indicator lamp (mil) illumination after installation of updated engine calibrations.
  • RecallZC0 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emissions recall zc0 - 3.0l diesel emissions
  • RecallV97 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emissions recall v97 - 3.0l diesel emissions
  • 93120 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Fca caribbean warranty bulletin id-23-20 "can / am" warranty coverage - 594 / 595 / 596 wcc
  • 93023 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Warranty bulletin d-16-03 - "can / am" warranty coverage - 594 / 595 / 596 wcc (rev. B)
  • 92927 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Fca caribbean warranty bulletin id-23-19, (xb0) emission control system components - select 2014-2016 ram promaster (vf)
  • 92920 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Warranty bulletin d-23-16, (xb0) emission control system components - select 2014-2016 ram promaster (vf)
  • 9100206 - STRUCTURE: Floor front carpet as of august 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.
  • 9100196 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Lubrication and maintenance fluids if mopar fluids and chemicals are not readily available, please review service library for specifications so a suitable alternative can be used
  • 0700723 - ENGINE AND ENGINE COOLING: Water quality when mixed with engine coolant
  • 2305523 - STRUCTURE:BODY:DOOR: Check strap webbing kit on driver?S side front door the repair eliminates the over swing when opening the driver?S side door. This bulletin involves installing a webbing kit on the front left driver?S door for the door check strap.
  • 1804823 - ENGINE AND ENGINE COOLING: Witech small leak verification test (slvt) - P0456-evap system small leak
  • S1408000384 - ELECTRICAL SYSTEM: Start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
  • 9003357a - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my review and follow instructions from the latest star online s1809000007 available on dealer connect. Also, consider the followin
  • 9003357 - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my (with mileage above 30,000) review and follow instructions from star online s1809000007 rev. C available on dealer connect. Als
  • 9100098 - STRUCTURE:BODY:ROOF AND PILLARS: D-pillar upper lt,d-pillar upper rt,plug retractor c-pillar plasti beginning 2023 model year the d-pillar trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • S2123000040 - BACK OVER PREVENTION: Wind or whistle noise from windshield
  • S1823000037 - POWER TRAIN: Outside power folding mirror shakes vibrates or is loose
  • S1809000007 - ENGINE (PWS): Customer complaint may include engine oil leak or consumption
  • 1805414 - ENGINE AND ENGINE COOLING: Intermittent extended crank, long crank time.
  • 9003084 - EQUIPMENT: Radio if this radio is installed in a vehicle equipped with the radio prep package (sales code ra9), the vehicle harness connector will require relocation of the of a4, f20(bl/lg) and a7, a933 (rd/yl) circuits for radio operation. These
  • 9003081 - ELECTRICAL SYSTEM: Dielectric grease this product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • 1802714 - POWER TRAIN: Powertrain system improvements/enhancements
  • 0804414 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS: Fuse puller
  • 08-231-22 - PARKING BRAKE: Flash: heating, ventilation and air conditioning (hvac) module updates this bulletin involves reprogramming the hvac control module with the latest available software. The customer may experience a malfunction indicator lamp (mil) illumin
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 2300615 - EQUIPMENT: Squeak noise from spare tire winch this bulletin involves inspecting the tire winch for proper operation and applying lube. The customer may experience one or both of the following conditions: ? Squeak noise in the rear of the vehicle.
  • 0300222 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT: Outer half shaft boot replacement
  • 9004497 - EQUIPMENT: Shaft, axle half (right/left) there is a boot repair kit available for this half shaft. Please review tsb 03-002-22 for information on the boot repair kit.
  • 68105583A - ENGINE AND ENGINE COOLING: Pentastar oil filter adapter
  • 68141352A - ENGINE AND ENGINE COOLING: 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ first: ron dallison ? Cell (248) 292-9510 ron.Dalliso
  • 5RJ95TRMA - STRUCTURE:BODY:DOOR: Vf frt and cargo door latches and external handles. External handle non functional due to latch cable link is comming off the handle. Latch binding/external handle binding. Before replacing dealer should call carlos dominguez at (248) 49
  • S2209000004 - ENGINE AND ENGINE COOLING: If a mopar oil filter is not available, use a filter that meets or exceeds uscar36 specification and is compatible with semi and full synthetic oils.
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 0807817 - EXTERIOR LIGHTING: Outside mirror turn signal is inoperative this bulletin involves replacing both outside mirror turn signal housings and bulbs. Customer may experience "external lighting failure" indicator light along with accelerated blinking during tu
  • 2301016 - VEHICLE SPEED CONTROL: Rear door rattle noise **this bulletin involves replacing the left rear door upper and lower latches and the rear door center striker.** the customer may describe a rear door rattle noise and/or a rear door lower latch not working prope
  • 05152029 - VISIBILITY/WIPER (PWS): Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pi
  • 68332810 - ENGINE AND ENGINE COOLING: Service - four piece oil pan gasket all cummins equipped vehicles only - the replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to cummins 5.9l and 6.7l engines only. Installation: 1. C
  • 0901316 - ENGINE AND ENGINE COOLING: Cylinder head replacement this bulletin involves replacing the cylinder head. During a previous repair an incorrect cylinder head was installed.Customers may experience a malfunction indicator lamp (mil) illumination. Upon further investi
  • 1810416 - POWER TRAIN: Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Up
  • 0805917 - STRUCTURE:BODY:DOOR: This bulletin involves aligning the sliding door switch contact on either sliding door.
  • 2300615 - TIRES:TEMPORARY/EMERGENCY SPARE TIRE: Squeak noise from spare tire winch this bulletin involves inspecting the tire winch for proper operation and applying lube. The customer may experience one or both of the following conditions: ? Squeak noise in the rear of the vehicle.
  • S2008000093 - LANE DEPARTURE: BLIND SPOT DETECTION: Blind spot or park assist warnings, false activation
  • S2123000040 - VISIBILITY:WINDSHIELD: Wind or whistle noise from windshield
  • S1823000037 - VISIBILITY: Outside power folding mirror shakes vibrates or is loose
  • S1809000007 - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak or consumption
  • S2123000040 - BACK OVER PREVENTION: Wind or whistle noise from windshield
  • S1823000037 - POWER TRAIN: Outside power folding mirror shakes vibrates or is loose
  • S1809000007 - ENGINE (PWS): Customer complaint may include engine oil leak or consumption
  • 0300222 - EQUIPMENT: Outer half shaft boot replacement
  • 9004497 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT: Shaft, axle half (right/left) there is a boot repair kit available for this half shaft. Please review tsb 03-002-22 for information on the boot repair kit.
  • S1121000006RevA - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): (revision a) no start no crank ? Starter will not engage and there are no related codes or concerns
  • 9003453 - POWER TRAIN: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • 23-006-15 - EQUIPMENT: Squeak noise from spare tire winch this bulletin involves inspecting the tire winch for proper operation and applying lube. The customer may experience one or both of the following conditions: ? Squeak noise in the rear of the vehicle.
  • 9004256 - STRUCTURE:BODY:DOOR: Check, front door when servicing the check strap or hinge please follow tsb 23-019-22 to protect against additional component failure.
  • 9004330 - POWER TRAIN: Plate, torque converter drive for 3.6l with 62te note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$)
  • 9003453 - ENGINE AND ENGINE COOLING: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 9004386 - ELECTRICAL SYSTEM:WIRING: Wiring, body before replacing this harness, please contact fca redacted content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to fca re
  • S1821000001 - POWER TRAIN: Gear ratio dtc?S, transmission shift concerns, does not shift at times, shudders
  • S2121000005 - ENGINE AND ENGINE COOLING: 62te 6-speed transmission cracked torque converter (tc) piston repair index, to aid in diagnosis and repair
  • 9004009 - POWER TRAIN: Transmission kit with torque converter 1. All promaster (vf) 3.6l/62te equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) are one-time usag
  • 9003453 - SUSPENSION: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 2500514 - FUEL SYSTEM, GASOLINE: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • 2400714 - PARKING BRAKE: Flash: rear defrost/heated mirror led on hvac control head does not illuminate this bulletin involves selectively erasing and reprogramming the hvac module with new software. Customers may complain that the rear defrost/heated mirror led
  • 0807514 - VISIBILITY: Heated mirror feature inoperable this bulletin involves installing the correct hvac control head, updating vehicle configuration and installing an overlay harness as necessary. Customers may indicate that the heated mirror feature is inop
  • 9003453 - ENGINE AND ENGINE COOLING: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 0300222 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:OUTPUT: Outer half shaft boot replacement
  • 9004497 - EQUIPMENT: Shaft, axle half (right/left) there is a boot repair kit available for this half shaft. Please review tsb 03-002-22 for information on the boot repair kit.
  • 2300721 - AIR BAGS: Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of
  • S1621000003RevA - POWER TRAIN: Transmission and transmission bracket service
  • 1803815 - POWER TRAIN: 3.0l powertrain diagnostic and system enhancement.
  • 3100519 - STRUCTURE: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 - STRUCTURE: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100419 - VISIBILITY: Authentic mopar? Glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar? Glass.
  • 3100619 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • S1708000013RevB - FIRERELATED:IGNITION/KEY ON:ENGINE ON/RUNNING: Key cannot be removed from ignition, or no start concerns
  • 9003109 - VISIBILITY:WINDSHIELD WIPER/WASHER: Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bott
  • 2301016 - LATCHES/LOCKS/LINKAGES: The customer may describe a rear door rattle noise and/or a rear door lower latch not working properly.
  • 18-027-14 - POWER TRAIN: Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. The following powertrain system improvements/enhancements are included
  • 9003084 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Radio if this radio is installed in a vehicle equipped with the radio prep package (sales code ra9), the vehicle harness connector will require relocation of the of a4, f20(bl/lg) and a7, a933 (rd/yl) circuits for radio operation. These
  • 9003081 - ELECTRICAL SYSTEM: Dielectric grease this product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • S1708000013 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Key cannot be removed from ignition, or no start concerns
  • 9003453 - SUSPENSION: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • Z5091195A - ELECTRICAL SYSTEM: Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • 68105583A - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN: Pentastar oil filter adapter: before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
  • 1808615 - POWER TRAIN: Powertrain system improvements/enhancements.
  • 1801815REVB - POWER TRAIN: Diagnostic and system improvements.
  • 0500515REVA - SERVICE BRAKES, HYDRAULIC: This bulletin involves replacing the front brake pads and related hardware.
  • 18-027-14 - POWER TRAIN: Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. The following powertrain system improvements/enhancements are included
  • 9003084 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Radio if this radio is installed in a vehicle equipped with the radio prep package (sales code ra9), the vehicle harness connector will require relocation of the of a4, f20(bl/lg) and a7, a933 (rd/yl) circuits for radio operation. These
  • 9003081 - ELECTRICAL SYSTEM: Dielectric grease this product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • S17 - TIRES:TEMPORARY/EMERGENCY SPARE TIRE: Customer satisfaction notification s17 spare tire carrier owner information the owner?S manual/user?S guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate det
  • 18-088-16 - POWER TRAIN: Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination or
  • 18-041-14 - POWER TRAIN: Flash: unable to program vehicle top speed limit this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. Promaster vehicles are equipped with a vehicle top speed limit feature wh
  • 18-034-14 REV. A - ENGINE AND ENGINE COOLING: P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 08-055-14 - ELECTRICAL SYSTEM: Flash: oil change calculation enhancement this bulletin involves updating the software in the instrument panel cluster (ipc). The customer may notice the oil change calculator may not indicate the correct time to change the oil.
  • 25-001-17 - FUEL SYSTEM, DIESEL: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • 9003694 - FUEL SYSTEM, GASOLINE: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagro
  • 9003453 - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP: Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 0
  • 08-106-17 - EXTERIOR LIGHTING:HEADLIGHTS:BULBS: Premature low beam headlamp bulb failure this bulletin involves replacing both low beam headlamp bulbs. Customers may experience premature low beam headlamp bulb failure(s).
  • 23-040-15 - VEHICLE SPEED CONTROL: Right sliding door will not open from exterior this bulletin involves replacing the right sliding door exterior handle and rerouting door cable. The customer may describe that the right sliding door may not open using the exterior handl
  • 08-093-15 - VEHICLE SPEED CONTROL: Keyless entry transponder will not cycle door locks and/or bulb out indication when hazard lights are activated this bulletin involves reprogramming of the body control module (bcm) with the latest available software. On vehicles upfitt
  • 08-106-17 - EQUIPMENT: Premature low beam headlamp bulb failure this bulletin involves replacing both low beam headlamp bulbs. Customers may experience premature low beam headlamp bulb failure(s).
  • 23-040-15 - LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM: Right sliding door will not open from exterior this bulletin involves replacing the right sliding door exterior handle and rerouting door cable. The customer may describe that the right sliding door may not open using the exterior handl
  • 08-093-15 - ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM: Keyless entry transponder will not cycle door locks and/or bulb out indication when hazard lights are activated this bulletin involves reprogramming of the body control module (bcm) with the latest available software. On vehicles upfitted
  • S1708000013 Rev. - EQUIPMENT: Key cannot be removed from ignition
  • 1808615 - POWER TRAIN: Powertrain system improvements/enhancements.
  • 1801815 REV B - ELECTRICAL SYSTEM:SOFTWARE: Diagnostic and system improvements.
  • 0500515 REV A - SERVICE BRAKES, HYDRAULIC: This bulletin involves replacing the front brake pads and related hardware.
  • 23-019-22 - EQUIPMENT: Check strap webbing kit on driver?S side front door this bulletin involves installing a webbing kit on the front left driver?S door for the door check strap. The repair eliminates the over swing when opening the driver?S side door.
  • 9004330 - EQUIPMENT: Plate, torque converter drive for 3.6l with 62te note: for all promaster vf 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners part number 06511385a$ are
  • 0300222 - ENGINE (PWS): Outer half shaft boot replacement
  • 9004497 - POWER TRAIN:AXLE ASSEMBLY: Shaft, axle half (right/left) there is a boot repair kit available for this half shaft. Please review tsb 03-002-22 for information on the boot repair kit.
  • S2123000040 - VISIBILITY: Wind or whistle noise from windshield
  • S1823000037 Rev. - VISIBILITY: Outside power folding mirror shakes vibrates or is loose
  • S1809000007 Rev. - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak or consumption
  • S2121000005 - POWER TRAIN: 62te 6-speed transmission cracked torque converter (tc) piston repair index, to aid in diagnosis and repair
  • 9003453 - BACK OVER PREVENTION: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • S1809000007 Rev. - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak/consumption.
  • 9003357 - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) all vehicles equipped with a 3.2l or 3.6l except for model year 2014 vehicles with leak concern: 1) ensure the oil filter adapter (ofa) cap o-ring is seated in the proper groove in the cap and not
  • 9004009 - POWER TRAIN: Transmission kit with torque converter 1. All promaster (vf) 3.6l/62te equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) are one-time usag
  • 9003453 - POWER TRAIN: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 23-007-21 - STRUCTURE: Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of
  • S1621000003 Rev. - POWER TRAIN: Transmission and transmission bracket service
  • S1708000013 Rev. - EQUIPMENT: Key cannot be removed from ignition
  • S1525000009 Rev. - ELECTRICAL SYSTEM: (revision b): P2BA9 - nox exceedence - insufficient reductant quality
  • S1525000009 Rev. - ENGINE (PWS): (revision a) P2BA9 - nox exceedance - insufficient reductant quality
  • 5RJ95TRMA$ - EQUIPMENT: Vf frt and cargo door latches and external handles. External handle non functional due to latch cable link is coming off the handle. Latch binding/external handle binding. Before replacing dealer should call carlos dominguez at (248) 494
  • S1121000006 Rev. - ENGINE (PWS): (revision a) no start no crank ? Starter will not engage and there are no related codes or concerns
  • 9003453 - ENGINE (PWS): Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • S2008000093 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING: Blind spot or park assist warnings, false activation
  • 65312 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Repair eligibility for ram promaster recalls businesslink dealers only
  • 23-015-20 - EQUIPMENT: Disinfectant solution recommended for covid-19
  • 08-049-20 - EQUIPMENT: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
  • 18-039-20 - FUEL SYSTEM, GASOLINE: Possible driveability issues due to the winter-blend fuel into the warmer season
  • S2019000002 - STEERING: Hands on steering wheel message in evic
  • 9004256 - SUSPENSION: Check, front door when servicing the check strap or hinge an updated pin bushing - 68445193a$ and push nut - 68445606a$ need to be installed.
  • 23-014-20 - VEHICLE SPEED CONTROL: Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of t
  • 23-014-20 - STRUCTURE:BODY:DOOR : Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of t
  • 23-014-20 - STRUCTURE: Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of t
  • 9004022 - SUSPENSION: Air suspension components star parts catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
  • 9004193 - POWER TRAIN: Cable, gearshift control if you are replacing a transmission shift cable on a vf promaster vehicle built with a 3.6l engine, for binding/kinked/seized or broken cable please take a picture of the shifter end of the cable, from the bottom o
  • 31-005-19 - EQUIPMENT: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 - EQUIPMENT: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-004-19 - VISIBILITY: Authentic mopar glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar glass.
  • 31-006-19 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 23-022-19 - STRUCTURE: Left transmission mount bracket fasteners this bulletin is to emphasize the importance of replacing and torquing the one time use bolts that fasten the left transmission mount bracket to the transmission.
  • 9003220 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Radio [res] - new and/or service exchange for res radio concerns. Use the witech 2.0 and inspect the radio part number and serial number under the radio/ecu details tab. Please verify that the radio part number and/or serial number is not
  • 24-005-19 - EQUIPMENT: Flash: heating, ventilation and air conditioning (hvac) module updates this bulletin involves reprogramming the hvac control module with the latest available software. The customer may experience a malfunction indicator lamp (mil) illumina
  • OD55431 - EQUIPMENT: Safety recall v47 / nhtsa 19v-325 backlite glass parts ordering information
  • OD55341 - ENGINE (PWS): Vehicles eligible for csn u07 and v08, v11 or v16 important update to u07 dealer instructions
  • ODPIN0529 - POWER TRAIN: Urgent reminder: promaster transmission bracket service (performance institute news)
  • Volume 5 Issue 5 - EQUIPMENT: Warranty operations newsletter ? Volume 5, issue 5
  • Volume 5 Issue 4 - EQUIPMENT: Warranty operations newsletter volume 5, issue 4
  • 55502 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC: Padkit- front disc brake
  • 55488 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC: Padkit- front disc brake
  • 55189 - EQUIPMENT: Actuator-multiaitr
  • 55308 - EQUIPMENT: Bin- storage
  • 55429 - EQUIPMENT: Mat kit- floor front
  • 55134 - EQUIPMENT: Latch- front door
  • 55312 - EQUIPMENT: Molding-wheel plane
  • 55309 - EQUIPMENT: Power transfer unit
  • 55310 - STRUCTURE:BODY:DOOR : Run-front door glass
  • 54935 - ENGINE (PWS): Sensor-nitrous oxlde
  • 55311 - ENGINE (PWS): Damper-steering
  • 55322 - ENGINE (PWS): Head-cylinder
  • 55324 - ENGINE (PWS): Head-cylinder
  • 55272 - FUEL SYSTEM, GASOLINE: Tube- fuel filler
  • 55221 - ENGINE (PWS): Engine oil- ow20
  • 55136 - FUEL SYSTEM, GASOLINE: Tube- fuel filler
  • 55096 - ENGINE (PWS): Engine oil- ow20
  • 54966 - LANE DEPARTURE: LANE KEEP: STEERING ASSIST: Module-parking assist
  • 54973 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Outlet- air conditioning & heater
  • 54931 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Tailpipe - exhaust
  • 54920 - STRUCTURE:BODY:DOOR : Panel assembly-door trim
  • 54698 - EQUIPMENT: Power distribution center - intelligent power
  • 54583 - POWER TRAIN: Transmission ? With torque converter
  • 54637 - STRUCTURE:BODY:BUMPERS: Fascia - rear
  • 54638 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Ash receiver - instrument panel
  • 9003357 - ENGINE (PWS): Adapter, engine oil filter (pentastar v6) engineering is seeking information regarding ofa leaks. Questions/info can be directed to: bob jackson (248) 944-0466 - [email protected] ron dallison (248-292-9510) ron.Dallison@fcagrou
  • 68253737A - FUEL/PROPULSION SYSTEM (PWS): Part description: def tank issue description: before replacing this part, please call keith kerby on his cell phone (248) 420- 5540~ for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in 15 m
  • 68210304A - FUEL/PROPULSION SYSTEM (PWS): Before replacing this part, please call keith kerby on his cell phone (248) 420-5540 ~ for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
  • 08-114-15 REV A - ELECTRICAL SYSTEM:SOFTWARE: Radio software enhancements this bulletin involves updating the radio's software. Caution: confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the foll
  • 18-086-15 REV A - ELECTRICAL SYSTEM:SOFTWARE: Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. A small number of customers may experience a malfunction indicator lamp
  • 05-005-15 REV A - SERVICE BRAKES, HYDRAULIC: Front brake squeak/squeal noise this bulletin involves replacing the front brake pads and related hardware. The customer may describe a front brake squeak/squeal noise when applying the brakes.
  • 18-018-15 REV B - ENGINE (PWS): Flash: 3.0l diagnostic and system improvements this bulletin involves reprogramming the engine control module (ecm) with the latest available software. A small number of customers may experience a malfunction indicator lamp (mil) illumina
  • 23-040-15 - STRUCTURE:BODY:DOOR : Right sliding door will not open from exterior this bulletin involves replacing the right sliding door exterior handle and rerouting door cable. The customer may describe that the right sliding door may not open using the exterior handl
  • 23-037-15 - VISIBILITY:WINDSHIELD WIPER/WASHER: Windshield wiper blade/element maintenance
  • 08-093-15 - EQUIPMENT:ELECTRICAL: Keyless entry transponder will not cycle door locks and/or bulb out indication when hazard lights are activated this bulletin involves reprogramming of the body control module (bcm) with the latest available software. On vehicles upfitt
  • 13317 - BRAKES (PWS): Title inspection and return: hydro-booster, - power brake. Start date: 10/27/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of
  • 13303 - EQUIPMENT: Title mastershield products start date: 10/28/2015 7:00 am end date message you have been identified as either having mastershield products in stock, or have stock in transit to your dealership. Please return all stock of follow ing par
  • 13289 - STEERING: STEERING WHEEL/HANDLE BAR: Title 68245351ab: switch - steering wheel lt start date: 10/27/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing par
  • 13286 - STRUCTURE:BODY:DOOR : Title 05182600ac: molding assy - rr door lwr rt start date: 10/23/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following p
  • 13284 - ENGINE (PWS): Title filter - engine oil start date: 10/23/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834aa. Repla
  • 13225 - EQUIPMENT: Title 68260866ab: module kit - occupant classification start date: 10/22/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part num
  • 13111 - AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE: Title control module - air bag electronic control w/side capability start date: 10/19/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of
  • 13110 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Title 68146401aa: tube - fuel filler start date: 10/19/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number:
  • 13104 - EQUIPMENT: Message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886aj. See the attached file for identifying suspect material. Please re
  • 13059 - EQUIPMENT:ELECTRICAL: Title win kit - transmitters and win start date: 10/12/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: cbttP57FAa, & cbttp
  • 13003 - EQUIPMENT:OTHER:LABELS: Title inspection and return of pn 68210332aa - fuel pressure sensor start date: 10/6/2015 7:00 am end date message you are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership.
  • 12877 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: Title latch assy. Hood w/ajar switch start date: 10/6/2015 7:00 am end date message you have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:6
  • 05-005-15 - BRAKES (PWS): Front brake squeak/squeal noise this bulletin involves replacing the front brake pads and related hardware. The customer may describe a front brake squeak/squeal noise when applying the brakes.
  • 23-027-15 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Rear door rattle noise this bulletin involves testing left rear door lower latch operation and if necessary, replacing the rear door center striker in addition to the upper and lower rear door latches. The customer may describe a rear do
  • R02 - EQUIPMENT:OTHER:LABELS: Emissions recall r02 veci label a non-applicable vehicle emission control information (veci) label was inadvertently installed on about 4,000 of the above vehicles. The veci label on complete vehicles (also known as without cab chassis) w
  • 08-036-15 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Front door speaker, audio distortion or inoperative this bulletin involves inspecting and replacing both front speakers if required. The customer may experience audio distortion coming from one or both front speakers (lower, woofer). Als
  • 08-074-15 - EQUIPMENT: Ra2 radio software enhancements this bulletin involves updating the radio's software. The customer may experience one or more of the following: ? Radio display screen blank. ? Navigation may be inoperative. ? Radio may be inoperative.
  • 12457 - STRUCTURE: Molding sill-rear
  • 12446 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Inspection and return: 68261532aa: evaporator - air conditioning
  • 12442 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Inspection and return: motor - window regulator,frt. &rear door
  • 12408 - EXTERIOR LIGHTING:TAIL LIGHTS: Taillight.
  • 12398 - AIR BAGS: Stop sale safetyrecall r47 - side airbag inflatable curtain (sabic)- dealer notification
  • 12395 - SEATS: Safety recall r23 - reprogram occupant restraint control module - dealer notification
  • 12357 - SEAT BELTS: Safety recall r35 reprogram occupant restraint control module - dealer notification
  • 12351 - SERVICE BRAKES, AIR:DISC:ROTOR: Inspection and return:brake rotor-52121050aa
  • 12312 - STRUCTURE:BODY:DOOR : Inspection and return:molding assy-rr door daylight opening rt:04805838ad,molding assy-rr door daylight opening lt:04805839ad
  • 12272 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Inspection and return: brake rotor - pn 04779884ac
  • 12253 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Inspection and return: brake rotor - pn 68188899aa
  • 12213 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Inspection and return: brake rotor - pn 04779712aa
  • 12137 - EQUIPMENT: Return: molding kit - wheel lip opening
  • 82214909A - EQUIPMENT: Mopar trailer tow mirror kit after installing the mopar trailer tow mirror kit, configure the vehicle for trailer tow mirrors. To do this, add the leg (trailer tow mirrors) sales code to the vin using dealerconnect and then performing a
  • 82214739A - TIRES:TEMPORARY/EMERGENCY SPARE TIRE: Spare tire kit for vehicles with alloy wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863aa and requires three (3) mou
  • 68317270A - POWER TRAIN: 2014 kl 9-speed service transaxle with 2015 common hardware this 9-speed transaxle must be ordered thru mopar?S powertrain service center (psc) for a specific vin and must be installed in that vehicle or the correct calibration will not
  • 68258392A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Ra3/ra4 radio the my16 ra3/4 radios are susceptible to randomly set an erroneously bcm or ipc ?U0184 - loss of com with radio? Fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduce
  • 68232369A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac blower and wheel hvac blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ first call brad bartkowicz at cell (586) 808-4114~ if no answer, then call vince celli at cell (586) 630-81
  • 68224166A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac blower assembly blower motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (if you don't get an ans
  • 68222862A - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitoring module prior to replacing tire pressure monitoring module, for dtc's C151D, C1581, please contact michael wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as
  • 68211004A - POWER TRAIN:AUTOMATIC TRANSMISSION: Shifter - automatic trans before this part is replaced for any issue please call john grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record an
  • 68210300A - FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK: Fuel tank before replacing this part, please call keith kerby on his cell (248) 420-5540 or manuel gandara on cell (248) 622 8109 ~ mexican dealers please call ricardo lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes,
  • 68174064A - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email t
  • 68140664A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Compressor hvac compressor is inoperative. Before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
  • 68090604A - POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE): Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a C1494-92 dtc, if yes, please call fca axle engineering and do no
  • 68080819A - ENGINE (PWS): Camshaft position sensor if replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. If no response is received within 15 minut
  • 68079375A - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV): Crankshaft position sensor before replacing this part due to a P0335 fault code, please contact andrew acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
  • 56046094A - VEHICLE SPEED CONTROL:CRUISE CONTROL: Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
  • 56041380A - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. If no response in 15 minutes, continue wi
  • 55112621A - EQUIPMENT ADAPTIVE/MOBILITY: Bumper step pad customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then cont
  • 05191925A - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY: Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?S top/
  • 05154400A - STEERING:ELECTRIC POWER ASSIST SYSTEM: Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
  • 05149141A - ENGINE (PWS): Camshaft position sensor if replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. If no resp
  • 04861963A - EQUIPMENT: Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the nece
  • 04610124A - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER: Element assy- heated seat if any of the front heated seats are inoperable. Call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue
  • 1UU47DX9A - SEATS: Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
  • 31-001-15 - SEATS: Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
  • 09-009-15 - ENGINE (PWS): Glow plug missing o-ring this bulletin involves the replacement of the glow plugs because of a missing internal o-ring. The customer may describe a malfunction indicator lamp (mil) illumination and/or a blinking glow plug lamp in the in
  • 6th Edition 2015 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty operations newsletter volume 1, issue 6
  • R41 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Emission recall r41 (stop sale) ? Tailpipe emission non-compliance fiat chrysler automobiles (fca us llc) has determined that some 2014 and 2015 ram promaster chassis cab and cutaway models with a 3.0l (sales code exg) diesel engine buil
  • 07-006-15 - ENGINE AND ENGINE COOLING: Intermittent coolant loss this bulletin involves inspecting and if necessary, replacing the radiator and thermostat. A small number of customers may experience a slight loss of coolant. There may not be any sign of a leak found under the
  • 23-006-15 - TIRES:TEMPORARY/EMERGENCY SPARE TIRE: Squeak noise from spare tire winch this bulletin involves inspecting the tire winch for proper operation and applying lube. The customer may experience one or both of the following conditions: ? Squeak noise in the rear of the vehicle.
  • 18-018-15 - ELECTRICAL SYSTEM:SOFTWARE: Flash: 3.0l diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. The following system enhancements will improve the detection capability for "insu
  • 08-028-16 - ELECTRICAL SYSTEM:SOFTWARE: Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: radio display screen will lock up and reset i
  • 68253737A - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Def tank before replacing this part, please call indra djutrisno at cell (248) 892-3473 or ricardo lozada at cell phone +52 1 55 1370 3187. For mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in
  • 18-041-14 - ELECTRICAL SYSTEM: Flash: unable to program vehicle top speed limit this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. Promaster vehicles are equipped with a vehicle top speed limit feature wh
  • 18-034-14 REV. A - ENGINE (PWS): P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 08-055-14 - ENGINE (PWS): Flash: oil change calculation enhancement this bulletin involves updating the software in the instrument panel cluster (ipc). The customer may notice the oil change calculator may not indicate the correct time to change the oil.
  • Z5091195A$ - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • 16388 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760aa. Replacement part number is 68288760ab. Replacement parts w ill be available w eek ending 5/6/1
  • 16387 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. See attachments for identifying suspect stock. Please return su
  • 18-023-16 - EXTERIOR LIGHTING: Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. A small number of customers may experience a malfunction indicator lam
  • 16374 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. See attachments for identifying suspect stock. Please return suspect part
  • 16103 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
  • 04753183A$ - POWER TRAIN: Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 0
  • 15640 - SEATS: Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
  • 20614 - VEHICLE SPEED CONTROL: P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of july 20th 2016. Reference pictu
  • 22842 - ENGINE (PWS): 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880ac. See attachments for ident
  • 22843 - EXTERIOR LIGHTING:TAIL LIGHTS: Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
  • 20610 - ENGINE AND ENGINE COOLING: P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Ref
  • 20624 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256ag packaged before 2016/08/01. Please return su
  • 17598 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775ab. See attachments for identify
  • 17202 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886aa. See attachments for identifying suspect stock. Please return suspect parts back to your f
  • 17191 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065ae. See attachments for identifying suspect stock. Please return suspect parts back to your f
  • 17161 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719ai. See attachments for identifying suspect stock. Please return suspect parts back to your f
  • 17135 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
  • 17127 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. Please ret
  • 17124 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
  • 17109 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. Please ret
  • 17007 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. See attachments for identif
  • 17006 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119ae. See attachme
  • 16887 - ENGINE (PWS): Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
  • 25-001-17 - FUEL SYSTEM, DIESEL: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • D-17-12 - EQUIPMENT: Shop certification program guidelines
  • D-17-11 - EQUIPMENT: Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
  • D-17-08 - EQUIPMENT: Essential flash management
  • D-16-28 Rev. A - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Dapap requirements - addition of exterior mirrors (rev. A)
  • 31115 - EQUIPMENT: Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.See attachmentsfor identifying suspect material.
  • 31127 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
  • 31056 - EQUIPMENT: Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.R
  • 30948 - EQUIPMENT: Molding assy ?Frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
  • 30731 - ENGINE (PWS): 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694aamust be returned. See attached for identifying suspect stock. Please
  • 30928 - VISIBILITY:WINDSHIELD: 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.Replacement ispart number 55395241ah which isin stock and available. Please return suspect partsback toyour facing depot u
  • 30865 - LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK: 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131ag, 04589243ag . See attac
  • 30657 - ELECTRICAL SYSTEM: R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number r4801865ac. Replacement is part number 04801865ae which is in stock
  • 9003694 - ENGINE AND ENGINE COOLING: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagroup
  • 9003681 - SEAT BELTS: Restraints information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 9003687 - SEAT BELTS: Restraints remove i-sheet from packaging. Correct information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 9003453 - POWER TRAIN: Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 065
  • 68277402A - VEHICLE SPEED CONTROL:CRUISE CONTROL: Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc C1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. Blockage
  • 68105583A - ENGINE AND ENGINE COOLING: Pentastar oil filter adapter: before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing.
  • 18-054-14 - ENGINE AND ENGINE COOLING: Intermittent extended crank, long crank time. This bulletin involves inspecting the bank 1 camshaft position sensor serial number and if necessary, replacing the sensor. A small number of customers may experience an intermittent 1 to 5 seco
  • 25-005-14 - FUEL SYSTEM, DIESEL: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • 24-007-14 - EQUIPMENT: Flash: rear defrost/heated mirror led on hvac control head does not illuminate this bulletin involves selectively erasing and reprogramming the hvac module with new software. Customers may complain that the rear defrost/heated mirror led i
  • 17-005-14 - SUSPENSION: Rear end squeak/creak noise this bulletin involves replacing the rear suspension shackle bushings. Rear end squeak/creak noise
  • 23-021-14 - STRUCTURE: Foreign material entering the cargo area by the rear wheelhouse this bulletin involves applying sealant to the gap between the body side aperture panel and the wheelhouse. Foreign material is entering the cargo area around the rear wheelh
  • STAR News No. 85 - EQUIPMENT: Star receives on average 1,000 contacts per day ? That?S 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repai
  • 18-034-14 - ENGINE AND ENGINE COOLING: P0520- engine oil pressure sensor circuit this bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation
  • 18-027-14 - ELECTRICAL SYSTEM: Flash: powertrain system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. The following powertrain system improvements/enhancements are included
  • 9003084 - EQUIPMENT: Radio if this radio is installed in a vehicle equipped with the radio prep package (sales code ra9), the vehicle harness connector will require relocation of the of a4, f20(bl/lg) and a7, a933 (rd/yl) circuits for radio operation. These
  • 08-075-14 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Heated mirror feature inoperable this bulletin involves installing the correct hvac control head, updating vehicle configuration and installing an overlay harness as necessary. Customers may indicate that the heated mirror feature is inope
  • BJA46597 - POWER TRAIN: Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
  • AJA46598 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
  • 23-010-16 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Rear door rattle noise **this bulletin involves replacing the left rear door upper and lower latches and the rear door center striker.** the customer may describe a rear door rattle noise and/or a rear door lower latch not working prope
  • 68184926A$ - ELECTRICAL SYSTEM: Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
  • 68103198A$ - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A/c compressor this applies to 2015 and 2016 uf and pf. Before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
  • 05091960A$ - ELECTRICAL SYSTEM: Hands free module - ctm ? Peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
  • 05066241A$ - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc B1A10 or B1A11 active or stored. Engineering is requesting complete fob returned unopened (ie, battery not remove
  • 08-044-14 - ELECTRICAL SYSTEM: Fuse puller this bulletin involves putting a fuse puller in the vehicles glove box. The customer may indicate that they can?T locate the fuse puller.
  • 08-025-14 - ELECTRICAL SYSTEM: Flash: inaccurate outside temperature display this bulletin involves updating the drivers and passengers door module (ddm and pdm) if required. The customer may notice that the temperature display will be cooler than the actual outside
  • 08-021-14 REV. A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Rg3 rg4 rj3 rj4 ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. ? Srt soft button missing for radios when vehicle is equipped with srt feature (emea /latam markets only). ? Batt
  • P03020514 - SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS: New safety recall advanced communication ? P03020514 chrysler group llc (chrysler) announced a safety recall on certain 2014 model year (vf) ram promaster vehicles. Some ram promaster vehicles may have flexible rubber brake hose(s) that w
  • P02020514 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: New safety recall advanced communication ? P02020514 chrysler group llc (chrysler) announced a safety recall on certain 2014 model year (vf) ram promaster vehicles. Some ram promaster vehicles may experience a stuck accelerator pedal if t
  • S17 - EQUIPMENT: Customer satisfaction notification s17 spare tire carrier owner information the owner?S manual/user?S guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate d
  • 18-088-16 REV. A - ENGINE AND ENGINE COOLING: Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination or
  • S17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Customer satisfaction notification s17 spare tire carrier owner information the owner?S manual/user?S guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate d
  • 18-088-16 REV. A - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination or
  • 9002519 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
  • RL108213A$ - ENGINE AND ENGINE COOLING: Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
  • 68253737A$ - FUEL SYSTEM, GASOLINE: Def tank before replacing this part, please call tom sharp at phone (248) 944 5318 or ricardo lozada at cell phone +52 1 55 1370 3187. For mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in 15 m
  • 68210304A$ - FUEL SYSTEM, GASOLINE: Fuel tank before replacing this part, please call tom sharp at phone (248) 944 5318 or ricardo lozada at cell phone +52 1 55 1370 3187. For mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in 15
  • 08-090-17 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitor jumper harness this bulletin involves installing a tire pressure monitor (tpm) jumper harness. The customer may describe a tpm warning light turn on due missing information or localization failure.Replacement of th
  • 9003355 - ENGINE AND ENGINE COOLING: 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: joe lovell - cell (734) 309-6467 joe.Lovell@fc
  • 18-088-16 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. **P0456 - evap system small leak (sales code erb).** U0140 - lost comm
  • 68141352A$ - ENGINE AND ENGINE COOLING: 3.2l - 3.6l cylinder head assy multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ first: ron dallison ? Cell (248) 292-9510 ron.Dalliso
  • 29-10192016-0249 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Owners manual and user's guide have spare tire change process instructions which may lack adequate detail in the use of the spare tire carrier.
  • 23-010-16 - EQUIPMENT: Summary to be provided on a future date.
  • 18-086-15 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-018-15 REV B - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 25-006-13 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Summary to be provided on a future date.
  • 25-005-14 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Summary to be provided on a future date.
  • 24-007-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 23-021-14 - STRUCTURE:BODY: Summary to be provided on a future date.
  • 18-041-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-027-14 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 17-005-14 - SUSPENSION:REAR: Summary to be provided on a future date.
  • 08-075-14 - VISIBILITY:REARVIEW MIRRORS/DEVICES: Summary to be provided on a future date.
  • 08-055-14 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • 08-044-14 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • SB-08-093-15 - ELECTRICAL SYSTEM: Ram promaster: reprogramming of body control module with newest software available due to door locks not being cycled with frequency operated button integrated key, erroneous bulb out indicating message in electronic vehicle information ce
  • 23-027-15 - STRUCTURE:BODY:DOOR: Chrysler 2014 ram pro master: bulletin information involves rattle noise of rear door which requires replacing rear door center striker in addition to lower and upper rear door latches. *lj
  • SB-18-034-14 - ENGINE (PWS): On some model vehicles and jeeps, (my 2013-2014)malfunction indicator lamp (mil) illuminates and diagnostic trouble code (dtc) is set regarding engine oil pressure sensor circuit. *pe
NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc SideAll Rows
Body ClassCargo Van
Brake System TypeHydraulic
DisplacementCC3600.0
DisplacementCI219.68547874103
DisplacementL3.6
Drive TypeFWD/Front-Wheel Drive
Engine Cylinders6
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
GVWRClass 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg)
MakeRAM
MakeID496
ManufacturerCHRYSLER DE MEXICO TOLUCA
Manufacturer Id1002
ModelPromaster 3500
ModelID13629
Model Year2014
NCSA Body TypeLarge Van-Includes van-based buses (B150-B350, Sportsman, Royal Maxiwagon, Ram, Tradesman,...)
NCSA MakeDodge
NCSA ModelRam Promaster
Other Restraint System InfoActive Seat Belt
Plant Company NameSaltillo Van/Truck Assembly Plant
Seat Belts AllManual
Series2High Roof Van
Steering LocationLeft-Hand Drive (LHD)
TurboNo
VIN3C6URVHG4EE107094
Vehicle TypeTRUCK
Wheel Base Short159
Wheel Base TypeLong
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210526

The contact owns a 2014 ram 1500 promaster. The contact stated that the oil cooler filter failed and caused coolant to mix with the engine oil. The vehicle was taken to an unknown dealer but was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 118,000.

NoNoN NoneNone20210414

Was driving down a neighborhood street and stopped to back into a driveway when i put the vehicle in reverse the transmission housing bracket that has four bolts holding the engine and transmission broke off. Leaving my transmission just inches from the ground. This is not supposed to happen. There is no design to catch or hold the transmission in its place. I am very blessed that this happened in the neighborhood and not on the highway, there could've been quite a bit of damage to my vehicle and possibly others.

NoNoN NoneNone20210413

Was driving down a neighborhood street and stopped to back into a driveway when i put the vehicle in reverse the transmission housing bracket that has four bolts holding the engine and transmission broke off. Leaving my transmission just inches from the ground. This is not supposed to happen. There is no design to catch or hold the transmission in its place. I am very blessed that this happened in the neighborhood and not on the highway, there could've been quite a bit of damage to my vehicle and possibly others.

NoNoN NoneNone20201202

My passenger side mirror is being folded in by the wind at 60 miles per hour. This is extremely dangerous as this is a cargo van and there are no windows to see if anyone is beside me. I cannot change lanes safely without that mirror working properly. I believe the issue is with the motor that folds the window in malfunctioning. I have owned three separate ram promasters and this is the third vehicle this has happened. This is extremely unsafe and should be recalled asap.

NoNoN NoneNone20201201

My passenger side mirror is being folded in by the wind at 60 miles per hour. This is extremely dangerous as this is a cargo van and there are no windows to see if anyone is beside me. I cannot change lanes safely without that mirror working properly. I believe the issue is with the motor that folds the window in malfunctioning. I have owned three separate ram promasters and this is the third vehicle this has happened. This is extremely unsafe and should be recalled asap.

NoNoN NoneNone20200616

On january 23, 2020 ram issued a recall for a faulty transmission shifter cable for the promaster. As of today, nearly 6 months later, the parts are still not available to fix the issue. Repeated calls to the dealership has indicated this is a nationwide problem and they said it would likely be several more months at the earliest before they have the parts in stock. The mopar recall website indicates parts are available but this is clearly not true. What is the point of having a safety recall if it's not possible to fix it? *tr

NoNoN NoneNone20200615

On january 23, 2020 ram issued a recall for a faulty transmission shifter cable for the promaster. As of today, nearly 6 months later, the parts are still not available to fix the issue. Repeated calls to the dealership has indicated this is a nationwide problem and they said it would likely be several more months at the earliest before they have the parts in stock. The mopar recall website indicates parts are available but this is clearly not true. What is the point of having a safety recall if it's not possible to fix it? *tr

NoNoN NoneNone20200126

Head lamps bulbs continously suddenly burn out. Safety issue, as driving during dark hours, and suddenly have no head lights. Have replaced them 6 times in 4 months. Another owner of same vehicle approached us and ask if we had problems with head lights. He replied he has replaced his eighteen times already.

NoNoN NoneNone20200125

Head lamps bulbs continously suddenly burn out. Safety issue, as driving during dark hours, and suddenly have no head lights. Have replaced them 6 times in 4 months. Another owner of same vehicle approached us and ask if we had problems with head lights. He replied he has replaced his eighteen times already.

Read and Submit Vehicle Complaints -- 54+ complaints filed
Common OBD-II Error Codes
  • P2BA9 [3] NOx Exceedence - Insufficient Reagent Quality
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • P0520 [3] Engine Oil Pressure Sensor/Switch Circuit Malfunction
  • P06DD [2] Engine oil pressure control – circuit performance problem
  • P57FA [1] P57FA
  • U0184 [1] Lost Communication With Radio
  • C1581 [1] C1581
  • C151D [1] C151D
  • C1494 [1] C1494
  • P0340 [2] Camshaft Position Sensor Circuit Malfunction (Bank 1)
  • P0344 [2] Camshaft Position Sensor A Circuit Intermittent (Bank 1)
  • P0335 [1] Crankshaft Position Sensor A Circuit Malfunction
  • P0345 [1] Camshaft Position Sensor A Circuit Malfunction (Bank 2)
  • P0349 [1] Camshaft Position Sensor A Circuit Intermittent (Bank 2)
  • P0365 [1] Camshaft Position Sensor "B" Circuit (Bank 1)
  • P0369 [1] Camshaft Position Sensor "B" Circuit Intermittent (Bank 1)
  • P0390 [1] Camshaft Position Sensor "B" Circuit (Bank 2)
  • P0394 [1] Camshaft Position Sensor "B" Circuit Intermittent (Bank 2)
  • C1266 [1] ABS Valve Power Relay Circuit Failure
  • B1A10 [1] B1A10
  • B1A11 [1] B1A11
  • P0302 [1] Cylinder 2 Misfire Detected
  • P0202 [1] Injector Circuit Malfunction - Cylinder 2
  • U0140 [1] Lost Communication With Body Control Module
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
3C6URVJGXEE1186582014Promaster 3500 ,
3C6URVHG4EE1070942014Promaster 3500 ,
3C7WRVGG6EE1155432014Promaster 3500 ,
3C7WRVLG5EE1065472014Promaster 3500 ,
3C6URVHG8EE1278482014Promaster 3500SALTILLO COAHUILA, MEXICO
3C6URVJG8EE1263542014Promaster 3500SALTILLO COAHUILA, MEXICO
3C7WRVLG6EE1163742014Promaster 3500 ,
3C6URVJG2E1197742014Promaster 3500VALENCIA , VENEZUELA
3C6URVHDXEE1305802014Promaster 3500SALTILLO COAHUILA, MEXICO
3C6URVJG2EE1103892014Promaster 3500SALTILLO COAHUILA, MEXICO
3C6URVHG9EE1181862014ProMaster 3500SALTILLO COAHUILA, MEXICO
3C7WRVK0JE11223022014ProMaster 3500VALENCIA , VENEZUELA
3C7WRVK0JE1123022014ProMaster 3500VALENCIA , VENEZUELA
3C7WRVFG3EE1111612014ProMaster 3500SALTILLO COAHUILA, MEXICO
3C6URVJG4EE1062632014ProMaster 3500SALTILLO COAHUILA, MEXICO
3C7WRVK06E11223022014ProMaster 3500VALENCIA , VENEZUELA
3C6URVJG1EE1246412014ProMaster 3500SALTILLO COAHUILA, MEXICO

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