2020 Toyota SIENNAToyota Sienna 2020

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 147315 [USA]: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2018-2019 4runner, 2019-2020 avalon, 2019 corolla hatchback, 2017-2019 highlander, 2018-2020 camry, 2020 corolla, 2018-2019 land cruiser, 2017-2020 tacoma, 2019-2020 rav4, 2019-2020 sequoia, 2017-2020 sienna, 2019-2020 tundra, 2018-2020 lexus es350, 2017 lexus gs200t, 2017-2019 lexus gs350, 2019 lexus gs300, 2018-2020 lexus lc500h, 2019-2020 lexus ls500, 2018-2019 lexus gx460, 2017 lexus is200t, 2019 lexus is300, 2019 lexus is350, 2018-2020 lexus lc500, 2018 lexus ls500, 2019 lexus ls500h, 2018-2019 lexus lx570, 2017 lexus rc200t, 2019 lexus rc300, rc350, 2017 and 2019-2020 lexus rx350, 2018-2020 rx350l, 2019 lexus ux200, 2018-2019 lexus nx300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
    toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting january 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late march 2021. Owners may contact toyota customer service at 1-888-270-9371 or lexus customer service at 1-800-255-3987. Note: this recall is an expansion of recall 20v-012. Toyota's number for this recall is 20ta02. Lexus' number for this recall is 20la01.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 159447 [USA]: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
    Braun corporation (braun) is recalling certain modified 2017-2020 toyota sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
    braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began july 25, 2019. Owners may contact braun customer service at 1-800-488-0359.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021723 [Canada]: Accessories
    Issue: this recall is for certain block heater kits installed on certain vehicles or sold as accessories at toyota or lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: this recall only affects the following block heater/cord part numbers: C014003034 pk5a408j09 pU14000904 C014003151 pk5a408j13 pU14000905 C014000885 pk5a489j11 pU14000907 C014000888 pk5a489j22 pU14000909 C014000907 pk5a410h00 pU14000911 C014100904 pU14000900 pU14000913 C014100907 pU14000901 pU14003571 C014100911 pU14000902 pk5a408j05 pU14000903 safety risk: engine block heater wiring that overheats or melts could create the risk of a fire. Corrective actions: toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

  • Recall 2020514 [Canada]: Fuel supply
    Issue: on certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: this recall is an expansion of recalls src r95/src r96 and src ra2/src ra3 (transport canada recall numbers 2020-005 and 2020-088). Safety risk: a sudden loss of engine power could increase the risk of a crash. Corrective actions: the company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • T-PANT-2024-004- - ENGINE AND ENGINE COOLING: This is to advise of various price adjustments that will affect toyota genuine motor oil and long life coolant, effective march 1, 2024. These products are ordered through the toyota complete maintenance care (tcmc) website.
  • TSB010622 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: some 2018 ? 2022 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used w
  • TSB005823 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS: Tsb: the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
  • TSB003220 - AIR BAGS: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
  • TTT073723 - UNKNOWN OR OTHER: Tt: a very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the repair manual, are for dealership personnel to assis
  • T-SB-0057-18 - ELECTRICAL SYSTEM: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • 23TE01 Dealer Pa - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP: Dp: although the high-pressure fuel pump is covered by toyota?S new vehicle limited warranty for 5 years or 60,000 miles (whichever comes first), we at toyota care about the customers? Ownership experience. Toyota is providing coverage for
  • 23TE04 - SERVICE BRAKES, HYDRAULIC: Dl: on december 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes toyota?S agreement to provide a customer support program for certain 2014-2020 model year (my) v
  • TSB000923 - SERVICE BRAKES, HYDRAULIC: Tsb: some 2014 ? 2020 model year toyota vehicles may exhibit a hard start and/or mil on condition with one or more of the following diagnostic trouble codes (dtcs): ?Dtc P0171 and/or P0174 (system too lean bank 1/bank 2) ?Dtc P0087 fuel
  • T-SB-0115-22 Rev - FUEL SYSTEM, GASOLINE: Tsb: some 2019 ? 2022 model year avalon, 2018 ? 2023 model year camry, 2017 ? 2022 model year highlander, and 2017 ? 2020 model year sienna vehicles equipped with a 2gr-fks engine may exhibit a knocking noise from the vacuum pump at idle.
  • T-SB-0115-22 - ENGINE AND ENGINE COOLING: Tsb: some 2019 ? 2022 model year avalon, 2018 ? 2023 model year camry, 2017 ? 2022 model year highlander, 2017 ? 2020 model year sienna, and 2016 ? 2023 model year tacoma vehicles equipped with a 2gr-fks engine may exhibit a knocking noise
  • T-TT-0611-20 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: to assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover mmr data from the head unit. The following steps are instructions on how to
  • T-SB-0119-20 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Obsolete notice december 08, 2022: this bulletin is now obsolete. Please see t-sb-0106-22.
  • T-SB-0106-22 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: some 2018 ? 2022 model year toyota vehicles equipped with a premium audio with dynamic navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used
  • T-SB-0094-21 Rev - AIR BAGS: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • TTT069822 - ELECTRICAL SYSTEM: Tt: some 17-22my highlander and 17-20my sienna vehicles may experience a mil on condition with dtc(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • T-TT-0703-22 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: vehicles listed above equipped with a denso ten radio (entune audio plus or premium audio) may exhibit a condition in which the radio screen continues to show a bluetooth phone call in progress after the call has ended. This condition h
  • TTT069822 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Tt: some 17-22my highlander and 17-20my sienna vehicles may experience a mil on condition with dtc(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • TSB009421Rev1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • TTT069522 - COMMUNICATION:MANUFACTURER TELEMATICS: Tt: to improve customer support of telematics connected services features, additional resources have been provided in the service lane - knowledge center.
  • Toyota Safety Re - EQUIPMENT: Toyota safety recall and service campaign - technician certification requirements 4.14.2022
  • TTT068522 - ENGINE AND ENGINE COOLING: Tt: some 17-22my highlander, and 17-20my sienna vehicles with engine serial numbers that start with f or g may experience an engine oil leak condition from the no.2 oil pan. This issue is currently under investigation. Please take detailed
  • TTT063620 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions
  • T-TT-0611-20 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: to assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover mmr data from the head unit. The following steps are instructions on how to
  • T-SB-0015-21 Rev - ENGINE AND ENGINE COOLING: Tsb: this service bulletin provides a procedure to properly perform the techstream ?Control the injection mode? Active test in some 2016 ? 2022 model year toyota vehicles equipped with an fks engine
  • T-TT-0687-22 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tt: when customers have a concern about a discharged battery, no start, or general battery concern, the dca-8000 is the only appropriate tool to use for diagnosis
  • T-TT-0686-22 - BACK OVER PREVENTION: Tt: the purpose of this tech tip is to provide diagnostic tips to prevent misdiagnosis of the following dtc?S and prevent repeat repairs. One or more of the heated oxygen sensors (o2) or air fuel ratio sensor (a/f) dtcs below could set due
  • T-TT-0685-22 - ENGINE (PWS): Tt: some 2017-2022 highlander, and 2017-2020 sienna vehicles may experience an engine oil leak condition from the no.2 oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before
  • T-SB-0012-21 Rev - SEATS: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • T-SB-0003-22 - ELECTRICAL SYSTEM:WIRING: Tsb this service bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This service bulletin should be used in conjunction with the applicable model and model year el
  • Toyota PRO19-02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by toyota. This information must be kept near the point of vehicle sale and be available to any custom
  • T-SB-0119-20 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tsb: some 2018 ? 2020 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used w
  • T-SB-0094-21 - STRUCTURE: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • T-TT-0578-19 Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio function
  • T-SB-0112-20 Rev - EQUIPMENT:ELECTRICAL: Tsb: some 2018 ? 2020 model year sienna (xle, limited); 2019 model year avalon, avalon hybrid, corolla hatchback, highlander (platinum only), highlander hybrid (platinum only), rav4, and rav4 hybrid; and 2020 model year corolla, corolla hyb
  • T-TT-0663-21 - LANE DEPARTURE: Tt: when used in conjunction with the repair manual, these blind spot monitor, forward recognition camera, and front millimeter wave radar tips leverage ssts and readily available tools to support target placement in varying shop environmen
  • T-TT-0631-20 Rev - EQUIPMENT:ELECTRICAL: Tt: note: this document only applies to certain audio packages for the following vehicles. 2019 c-hr (audio plus & premium only) 2020 prius (audio only) 2020 prius prime (audio plus only) head unit telematics services become inoperati
  • T-SB-0080-19 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2006 ? 2022 model year toyota vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is avai
  • T-SB-0047-20 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice july 09, 2021: this bulletin is now obsolete. Please see t-sb-0051-21.
  • T-SB-0046-20 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice july 09, 2020: this bulletin is now obsolete. Please see t-sb-0053-21.
  • T-SB-0053-21 - EQUIPMENT:ELECTRICAL: Tsb: some 2018 ? 2019 model year camry and camry hybrid and 2018 ? 2020 model year sienna vehicles equipped with audio plus (version 1010) or premium audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abno
  • T-SB-0051-21 - EQUIPMENT:ELECTRICAL: Tsb: some 2019 model year rav4 and rav4 hybrid and 2018 ? 2020 model year sienna vehicles equipped with audio plus (version 1010) or premium audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps f
  • T-TT-0659-21 Rev - POWER TRAIN: Tt: some 2014-2021 model year vehicles equipped with dynamic torque control awd system may experience a ?Noise? Or ?Abnormal operation? Condition from the rear differential front coupling. In some cases, even an ?Awd system message? With
  • Toyota PRO21-UFR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Updates to the 2014-2021 toyota universal flat rate manual
  • T-SB-0071-20 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: some 2019 model year avalon and avalon hybrid vehicles equipped with entune? Audio plus (version 1002) or entune? Premium audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect gps date and time
  • T-SB-0119-20 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: some 2018 ? 2020 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used w
  • T-TT-0611-20 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: to assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover mmr data from the head unit. The following steps are instructions on how to
  • T-SB-0004-21 Rev - STRUCTURE:BODY:DOOR : Tsb: some 2010 ? 2020 model year sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Follow the repair procedure in thi
  • T-PG007-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Replacement vin plates.
  • T-PG002-91 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Product general information.
  • T-SB-0015-21 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: this service bulletin provides a procedure to properly perform the techstream ?Control the injection mode? Active test in some 2016 ? 2021 model year toyota vehicles equipped with an fks engine.
  • Toyota Safety Re - AIR BAGS: Toyota safety recall and service campaign - technician certification requirements
  • T-TT-0636-20 Rev - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0012-21 - SEATS: Tsb: some 2010 ? 2021 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water an
  • T-SB-0032-20 Rev - EQUIPMENT: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
  • T-SB-0004-21 - VEHICLE SPEED CONTROL: Tsb: some 2010 ? 2020 model year sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Follow the repair procedure in t
  • T-TT-0636-20 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-TT-0636-20 - SERVICE BRAKES, HYDRAULIC: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0047-19 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice december 11, 2020: this bulletin is now obsolete. Please see t-sb-0119-20.
  • T-SB-0047-20 Rev - EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG: Tsb: some 2019 model year rav4 and rav4 hybrid and 2018 ? 2020 model year sienna vehicles equipped with audio plus (version 1010) or premium audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps
  • T-SB-0119-20 - BACK OVER PREVENTION:SOFTWARE: Tsb: some 2018 ? 2020 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used w
  • T-SB-0033-18 Rev - BRAKES (PWS): Tsb: some 2011 ? 2020 model year sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the repair procedure in this bulletin to address thi
  • T-SB-0112-20 - EQUIPMENT:ELECTRICAL: Tsb: some 2018 ? 2020 model year sienna (xle, limited); 2019 model year avalon, avalon hybrid, corolla hatchback, highlander (platinum only), highlander hybrid (platinum only), rav4, and rav4 hybrid; and 2020 model year corolla, corolla hyb
  • T-TT-0631-20 - EQUIPMENT: Tt: note: this document only applies to certain audio packages for the following vehicles. 2019 c-hr (audio plus & premium only) 2020 prius (audio only) 2020 prius prime (audio plus only) head unit telematics services become inoperati
  • T-TT-0628-20 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Tt: hvac drain tube is found to be blocked/clogged.
  • T-SB-0047-20 Rev - BACK OVER PREVENTION: Tsb: some 2019 model year rav4 and rav4 hybrid and 2018 ? 2020 model year sienna vehicles equipped with audio plus (version 1010) or premium audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps f
  • T-SB-0103-20 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP: Tsb: this service bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year toyota vehicles.
  • T-TT-0578-19 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio functio
  • T-SB-0158-18 Rev - EQUIPMENT ADAPTIVE/MOBILITY: 2020 model year toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During pre-d
  • T-SB-0086-20 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: some 2020 model year toyota vehicles equipped with jbl amplifiers may exhibit no sound in all modes, an intermittent loud popping noise, and/or static noise coming from the speakers. Updated amplifiers are available through the exchang
  • T-SB-0047-19 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: some 2018 ? 2020 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used w
  • T-SB-0047-19 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: some 2018 ? 2020 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used w
  • T-TT-0615-20 Rev - ENGINE (PWS): Tt: the toyota quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover
  • T-TT-0615-20 Rev - ENGINE (PWS): Tt: the toyota quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover
  • T-TT-0553-19 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tt: the new dca-8000 diagnostic charger may cause your facility?S ground fault circuit interrupter (gfci) breaker to trip. A gfci breaker can be tripped for various reasons, one of the reasons may be related to the dca-8000. We are investig
  • T-SB-0071-20 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0160-19. Service bulletin no. T-sb-0160-19 is obsolete and any printed versions should be discarded. Some 2019 ? 2020 model year t
  • T-SB-0073-19 Obs - STRUCTURE:BODY: Obsolete notice july 31, 2020: this bulletin is no longer applicable and is now obsolete.
  • T-TT-0468-17 Rev - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Tt: hvac drain tube is found to be blocked/clogged.
  • T-TT-0615-20 Rev - ENGINE (PWS): Tt: the toyota quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover
  • T-TT-0615-20 - ENGINE (PWS): Tt: the toyota quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover
  • T-TT-0613-20 - EQUIPMENT: Tt: unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -the lashing holes are intended to be plugged during pre-delivery service (pds) -the plugs are: orequired for anti-corro
  • T-TT-0611-20 - EQUIPMENT: Tt: to assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover mmr data from the head unit. The following steps are instructions on how
  • T-TT-0516-18_Rev - EQUIPMENT: Tt: the microphone circuit passes through the dcm before reaching the radio/navigation system. To simplify the diagnosis of the microphone, safety connect sos button lights, and dcm (data communication module/telematics transceiver) inopera
  • T-SB-0039-19 Obs - ELECTRICAL SYSTEM: Tsb: obsolete notice may 11, 2020: this bulletin is now obsolete. Please see t-sb-0047-20.
  • T-SB-0047-20 - BACK OVER PREVENTION: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0039-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Be sure to review the entire content
  • T-TT-0606-20 - EQUIPMENT: Tt: due to the challenges caused by the covid-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the long-t
  • T-TT-0537-19_Rev - LANE DEPARTURE: Tt: the blind spot monitor (bsm) sensor angle inspection is used to confirm that the bsm sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these bsm tips leverage
  • T-SB-0032-20 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, pg006-01, pg004-97, t-sb-0144-08, and t-sb-0304-17. The a
  • Toyota Safety Re - EQUIPMENT: Safety recall and service campaign - technician certification requirements
  • T-SB-0009-19_Rev - BRAKES (PWS): Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
  • T-SB-0008-19_Rev - EQUIPMENT: Tsb: an initialization procedure is required to activate the entune? 3.0 app suite connect for audio, audio plus, and premium audio head units before they are used for the first time on new vehicles. The initialization procedure may also be
  • T-TT-0594-20_Rev - EQUIPMENT:ELECTRICAL: Tt: some vehicles equipped with dynamic navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issu
  • Safety Recall an - EQUIPMENT: Safety recall and service campaign - technician certification requirements
  • T-SB-0039-19_Rev - BACK OVER PREVENTION: Some 2019 model year rav4, rav4 hybrid and some 2019 ? 2020 model year sienna vehicles equipped audio plus (version 1010) or premium audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to
  • T-SB-0008-19_Rev - EQUIPMENT: An initialization procedure is required to activate the entune? 3.0 app suite connect for audio, audio plus, and premium audio head units before they are used for the first time on new vehicles. The initialization procedure may also be perf
  • T-TT-0520-19_Rev - EQUIPMENT: Tt: in certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair a/c system leaks in one dealer visit, toyota has develope
  • T-SB-0009-19_Rev - EQUIPMENT: Tsb: revision notice january 22, 2020 rev1: ? The battery subsection has been updated. Any previous printed versions of this bulletin should be discarded. Long-term or off-site storage requires special care to keep vehicles factory fresh an
  • T-SB-0008-20 - EQUIPMENT: Tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?Leak? Should b
  • T-SB-0007-19_Rev - EQUIPMENT: Tsb: revision notice january 24, 2020 rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance
  • T-TT-0470-17_Rev - BACK OVER PREVENTION: Tt: all grades of 2018-2020 model year mirai, sienna, ch-r, and 2020 model year land cruiser, prius, and prius prime vehicles are not compatible with toyota remote connect app features. The toyota remote connect mobile app lets you lock and
  • T-SB-0047-19_Rev - EQUIPMENT: Tsb: revision notice december 13, 2019 rev1: ? Applicability has been updated to include several 2020 model year toyota vehicles. ? The required tools & equipment section has been updated. Any previous printed versions of this bulletin sho
  • T-TT-0442-17_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the dcm (telematics transceiver) will be in an inactive state. In some in
  • T-TT-0578-19 - STEERING: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-TT-0573-19 - ELECTRICAL SYSTEM: Tt: some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: ?8005550122,,,1.,2;;;2#?). This issue is caused by changes to the bluetooth in the ios 13 update a
  • T-TT-0553-19 - EQUIPMENT: Tt: the new dca-8000 diagnostic charger may cause your facility?S ground fault circuit interrupter (gfci) breaker to trip. A gfci breaker can be tripped for various reasons, one of the reasons may be related to the dca-8000. We are investig
  • T-SB-0158-18-Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: revision notice july 03, 2019 rev1: ? Applicability has been updated to include 2020 model year supra vehicles. ? The hook and loop style section has been added. Any previous printed versions of this bulletin should be discarded. 2020
  • T-SB-0076-19 - EQUIPMENT: Tsb: some 2009 ? 2019 model year toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel
  • T-SB-0134-16-Rev - ENGINE (PWS): Tsb: revision notice july 01, 2019 rev2: ? Applicability has been updated to 2019 ? 2020 model year toyota vehicles. ? The techstream preparation and process overview sections have been updated. October 30, 2017 rev1: ? Applicability has be
  • T-TT-0549-19 - ELECTRICAL SYSTEM: Tt: the new 12v battery warranty testers (dss-5000 & dca-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12v battery on the new warranty b
  • T-SB-0073-19 - EQUIPMENT: Tsb: tmna accessory sales and marketing has developed a toyota paint protection film (ppf) decal (treated with a specially developed light adhesive) for 2019 ? 2020 model year toyota vehicles. The decal comes in two sizes (2.8 in. X 8 in. A
  • T-TT-0537-19 - LANE DEPARTURE: Tt: the blind spot monitor (bsm) sensor angle inspection is used to confirm that the bsm sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these bsm tips leverage s
  • T-SB-0045-19 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds. ? Careful inspection for paint chips/scratches and body d
  • T-TT-0468-17-Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: hvac drain tube is found to be blocked/clogged.
  • T-TT-0528-19 - WHEELS: Tt: some highlander and sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.
  • TSB-0009-19 - EQUIPMENT: Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
  • T-SB-0008-19 - EQUIPMENT: Tsb: an initialization procedure is required to activate the entune? 3.0 app suite connect for entune? 3.0 audio, entune? 3.0 audio plus, and entune? 3.0 premium audio head units before they are used for the first time on new vehicles. The
  • T-SB-0007-19 - ELECTRICAL SYSTEM: Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and
  • T-SB-0002-19 - TIRES: Tsb: during the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
  • T-TT-0521-19 - ENGINE AND ENGINE COOLING: Tt: the current engine active test ?Control the injection mode? Is not operating as desired when controlling the direct injectors manually on 2gr-fks engines. When direct injection is started and then stopped using the active test, current

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C0140 [1] C0140
  • C0141 [1] C0141
  • U1400 [1] U1400
  • P0087 [1] Fuel Rail/System Pressure - Too Low
  • P0171 [1] System too Lean (Bank 1)
  • P0174 [1] System too Lean (Bank 2)
  • P0420 [2] Catalyst System Efficiency Below Threshold (Bank 1)
  • P0430 [2] Catalyst System Efficiency Below Threshold (Bank 2)
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoFireN NoneNone20210603

On june 3, 2021 i experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at ed morse toyota in delray beach around february. It had been functioning perfectly up until this massive failure. When tow truck operator arrived and tried to start, is caught fire and was severely damaged.

NoNoN NoneNone20210405

Tl* the contact owns a 2020 toyota sienna. The contact stated while driving 55 mph, the steering wheel was difficult to steer. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer or an independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,200.

NoNoN NoneNone20210404

Tl* the contact owns a 2020 toyota sienna. The contact stated while driving 55 mph, the steering wheel was difficult to steer. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer or an independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,200.

NoNoN NoneNone20210208

Tire wear on inside of tires all tires have been rotated every 4k miles now having to replace 4 tires at a cost of $1250.00

NoNoN NoneNone20210207

Tire wear on inside of tires all tires have been rotated every 4k miles now having to replace 4 tires at a cost of $1250.00

NoNoN NoneNone20201223

Purchased rental program vehicle and immediately had vehicle serviced at the dealership. Received a phone call from service advisor that automotive technician had found a mechanical problem. It was stated that a hose had come loose/apart in the axle and fluid was leaking. Now, we had purchased vehicle day before and the following day dropped vehicle for service at dealership. As a consumer, i need a maintenance baseline. The brief time driving the vehicle, there was no visible/audible clue that mechanical issue was present. Exact description of warranty work performed [driver side front axle assembly, axle coming apart internally] replaced driver side front axle assembly. Fortunately, vehicle was being serviced and this component did not fail while in motion.

NoNoN NoneNone20201222

Purchased rental program vehicle and immediately had vehicle serviced at the dealership. Received a phone call from service advisor that automotive technician had found a mechanical problem. It was stated that a hose had come loose/apart in the axle and fluid was leaking. Now, we had purchased vehicle day before and the following day dropped vehicle for service at dealership. As a consumer, i need a maintenance baseline. The brief time driving the vehicle, there was no visible/audible clue that mechanical issue was present. Exact description of warranty work performed [driver side front axle assembly, axle coming apart internally] replaced driver side front axle assembly. Fortunately, vehicle was being serviced and this component did not fail while in motion.

NoNoN NoneNone20201215

Tl* the contact owns a 2020 toyota sienna. The contact received notification of nhtsa campaign number: 20v682000(fuel system, gasoline) however, the part to do the recall repair was unavailable. Ed morse delray toyota(2800 s federal hwy, delray beach, fl 33483) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue and gave her a loaner vehicle. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20201214

Tl* the contact owns a 2020 toyota sienna. The contact received notification of nhtsa campaign number: 20v682000(fuel system, gasoline) however, the part to do the recall repair was unavailable. Ed morse delray toyota(2800 s federal hwy, delray beach, fl 33483) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue and gave her a loaner vehicle. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20201116

The fuel pump needs replaced and has been recalled. The recall can cause an increased risk of a crash. We still haven't had this replaced in a timely manner and it's not safe for my small children.

NoNoN NoneNone20201115

The fuel pump needs replaced and has been recalled. The recall can cause an increased risk of a crash. We still haven't had this replaced in a timely manner and it's not safe for my small children.

NoNoN NoneNone20201018

Please note that the toyota all weather floor mats included with the 2020 sienna do not allow the 2nd row seats to slide back and forth on the rails without getting jammed on the mats. My son was in the 3rd row and the seat got jammed n the mat and he could not exit the vehicle.

NoNoN NoneNone20201017

Please note that the toyota all weather floor mats included with the 2020 sienna do not allow the 2nd row seats to slide back and forth on the rails without getting jammed on the mats. My son was in the 3rd row and the seat got jammed n the mat and he could not exit the vehicle.

NoNoN NoneNone20201001

This vehicle is owned by emory university. Emory university was notified last year (october) that the low pressure fuel pump may stop operating. To date, there has been no repair offered by toyota. 2020 toyota sienna as such emory university will not let us operate it until it has been repaired. Nearly six months later, no repair.

NoNoN NoneNone20200930

This vehicle is owned by emory university. Emory university was notified last year (october) that the low pressure fuel pump may stop operating. To date, there has been no repair offered by toyota. 2020 toyota sienna as such emory university will not let us operate it until it has been repaired. Nearly six months later, no repair.

NoNoN NoneNone20200831

Tl* the contact owns a 2020 toyota sienna. The contact stated that while driving at various speeds, the vehicle intermittently jerked and lunge forward while the accelerator pedal was depressed. There was no warning. The contact then received notification of nhtsa campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. Victory toyota (5 heitzinger plaza, seaside, ca 93955, (831) 393-3020) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 4,000. Vin tool confirms parts not available.*dt*jb

NoNoN NoneNone20200830

Tl* the contact owns a 2020 toyota sienna. The contact stated that while driving at various speeds, the vehicle intermittently jerked and lunge forward while the accelerator pedal was depressed. There was no warning. The contact then received notification of nhtsa campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. Victory toyota (5 heitzinger plaza, seaside, ca 93955, (831) 393-3020) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 4,000. Vin tool confirms parts not available.*dt*jb

NoNoN NoneNone20200621

While driving on hwy, suddenly engine light came on. Also i lost acceleration. When i press gas pedal no response from car. Vehicle was slowing down so pulled into gas station. When i stopped the car, engine light was still on, traction light came on and steering system light came on. Also engine light was solid and it was not flashing

NoNoN NoneNone20200620

While driving on hwy, suddenly engine light came on. Also i lost acceleration. When i press gas pedal no response from car. Vehicle was slowing down so pulled into gas station. When i stopped the car, engine light was still on, traction light came on and steering system light came on. Also engine light was solid and it was not flashing

NoNoN NoneNone20190825

Dear to who concern this case, on august 26, 2019, i purchased a brand new car, sienna, toyota 2020 from principle toyota on 7370 winchester rd, memphis, tennessee 38125. I discovered that there are major issues with the car. I was guaranteed by the dealer that the car is in perfect working condition before purchase. However, after driving the new car for few days, the key remote stopped working and i revisited the dealership to get it fixed. I talked to jimmy rocker, one of the sale associates, and he transferred me to the toyota service center. After few more days of driving the car, more problems emerged. The car warning monitor indicated 'awd system malfunction 2wd mode engaged, contact your dealer' as well as 'brake override malfunction, visit your dealer'. Not only the warnings, the car suddenly stopped on the highway. Luckily there were no cars behind me, otherwise i would have been injured. The second time i revisited the dealership, i encountered chris thompson, the new car director at principle toyota. I suggested him to inspect my car and finding a solution for it. I have tried to explain to him how it was dangerous for me and my family. I have two kids who are driving with me and if the situation happened again, we would have been fatally injured. Chris did not listen to my story but instead told me that the car does not belong to him and he just walked away in front of our conversation. I was very disappointed because of his indifference towards my situation and the type of customer service i received was not expected from a well-known company like yours. To ensure the safety of kids and my family, i demand a replacement of the car as well as any compensation associated my spent time at the dealership. I hope there will be a reasonable solution for my case. Best regards, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *cc *tr

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