B011618

TIS Service Bulletin
Page 1 of 8
SI B01 16 18
Warranties
January 2019
Technical Service
TAKATA CLASS ACTION SETTLEMENT - CUSTOMER
SUPPORT PROGRAM: FRONT DRIVER’S SIDE AIRBAG
MODULES
New information provided by this revision is preceded by this symbol
.
This Service Information bulletin supersedes SI B01 16 19 dated October 2018
CLASS VEHICLES (MODELS)
E46 (3 Series including
Sedan, Coupe,
Convertible, Touring
and M Models) Model
Years 2000, 2001,
2002, 2003, 2004, 2005
and 2006
E53 (X5) Model Year
2001, 2002 and 2003
with option codes
SA0710 and SA0255
E70 (X5 including M
Models) Model Years
2007, 2008, 2009,
2010, 2012 and 2013
with option codes
SA0710 and SA0255
E71 (X6 including M
Models) Model Years
E72 (ActiveHybrid X6)
2008, 2009, 2010,
Model Years 2010 and
2011, 2012, 2013 and
2011
2014 with option codes
SA0710 and SA0255
E82 (1 Series Coupe
and M Coupe) Model
Years 2008, 2009,
2010, 2011, 2012 and
2013 with option codes
SA0710 and SA0255
E83 (X3) Model Years
2007, 2008, 2009 and
2010 with option codes
SA0710 and SA0255
E88 (1 Series
E84 (X1) Model Years Convertible) Model
2012, 2013, 2014 and Years 2008, 2009,
2015 with option codes 2010, 2011, 2012 and
SA0710 and SA0255
2013 with option codes
SA0710 and SA0255
E90 (3 Series Sedan
including M Models)
Model Years 2006,
2007, 2008, 2009,
2010 and 2011 with
option codes SA0710
and SA0255
E91 (3 Series Touring
and Sports Wagon)
Model Years 2006,
2007, 2008, 2009,
2010, 2011 and 2012
E39 (5 Series including
Sedan, Touring and M
Models) Model Years
2000, 2001, 2002 and
2003
E92 (3 Series Coupe
including M Models)
Model Years 2007,
2008, 2009, 2010,
2011, 2012 and 2013
with option codes
SA0710 and SA0255
E93 (3 Series
Convertible including M
Models) Model Years
2007, 2008, 2009,
2010, 2011, 2012 and
2013 with option codes
SA0710 and SA0255
Also as applicable: Sport Steering Wheel SA0255 (SA02XA with pedals) or M Sport Steering Wheel SA0710
(SA07XA with pedals).
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/491... 2/4/2019
TIS Service Bulletin
Page 2 of 8
Note: The “Model” information above is for informational purposes only, it is not the only deciding
factor.
ELIGIBLE VEHICLES
To determination a vehicle’s eligibility and to confirm this coverage applies, always perform a VIN-specific
DCSnet Warranty Inquiry first.
To assist you in identifying those vehicles that have this “component-specific” extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific
“Vehicle Comment” shown below:
SI B01 16 18 (DC 32 34 90 02 00): Class Action Lawsuit Settlement Service Information
bulletin for the Takata front driver’s side airbag module may apply. This Service Information
bulletin provides specific procedural and DCSnet claim submission information for covered
repairs.
If you have eligibility and/or coverage questions, please contact the Warranty department through IDS by
selecting “Coverage, Policy and Coding” prior to performing any repair.
SITUATION
For the above-referenced vehicles with driver’s side airbag modules, BMW of North America, LLC (“BMW NA”)
will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program
Overview attachment.
This “component-specific” customer support program applies only if there is a defect in materials or
workmanship of the Takata driver’s side airbag module in a listed vehicle.
INFORMATION
Class Allegations:
The lawsuit alleges that certain automotive companies, including BMW, manufactured, distributed, or sold
certain vehicles containing defective Takata airbag inflators manufactured by Takata Corporation and TK
Holdings, Inc.
Class Action Settlement and Effective Date
BMW NA entered into a nationwide settlement, as described below and in the attachments, for this matter.
BMW NA received Preliminary Approval from the Court on June 9, 2017.
The Court granted Final Approval to this settlement on July 30, 2018 (the Effective Date).
Customer Support Program Benefits
As of the Effective Date, BMW NA shall provide Class Members a Customer Support Program for their vehicles
for repairs (parts and labor, including diagnosis) which are needed to correct defects, if any, in materials or
workmanship of the:
(i) Original driver’s side Takata PSAN airbag inflator(s); or
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/491... 2/4/2019
TIS Service Bulletin
Page 3 of 8
(ii) Replacement driver’s side airbag inflator(s) installed pursuant to the Takata Airbag Recall.
This benefit will be automatically transferred to subsequent owners and will remain with the recalled Subject
Vehicle regardless of ownership, subject to the limitations below.
Note: The normal deployment of a replacement airbag inflator shall terminate this benefit as
to that Class Vehicle.
Customer Support Program Timeline and Duration
1. Eligible Subject Vehicles having non-desiccated inflator Takata driver’s side airbag
modules that:

Had been recalled; and the

Recall Remedy (repair) WAS completed on or before June 9, 2017;
Then, the customer support program will last for ten (10) years or (120 months) as measured from the date the
Recall Remedy was performed on the Subject Vehicle, subject to a:
A. Maximum limit of 150,000 miles measured from the date the Subject Vehicle was originally (first) sold or
leased; but
B. Not less than 75,000 miles from the date the Recall Remedy was performed on the Subject Vehicle (Mileage
when Recall Remedy was performed plus 75,000 miles);
However, each eligible Subject Vehicle will receive:
C. No less than two (2) years of customer support (without mileage limit) from June 9, 2017 (covered
repair/claim date up to and including June 8, 2019).
Whichever one of the above is later.
2. Eligible Subject Vehicles having non-desiccated inflator Takata driver’s side airbag
modules that:

Had been recalled; or

Will be recalled; and the

Recall Remedy (repair) WAS NOT completed on or before June 9, 2017;
Then, the customer support program with last for ten (10) years (120 months) measured from the date Subject
Vehicle was originally (first) sold or leased; or if the Recall Remedy is performed on the Subject Vehicle, on the
date Recall Remedy was performed, subject to a:
A. Maximum limit of 150,000 miles measured from the date the Subject Vehicle was originally (first) sold or
leased; but
B. Not less than 75,000 miles from the date the Recall Remedy was performed on the Subject Vehicle (Mileage
when Recall Remedy was performed plus 75,000 miles);
However, each eligible Subject Vehicle will receive:
C. No less than two (2) years of customer support (without mileage limit) from June 9, 2017 (covered
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/491... 2/4/2019
TIS Service Bulletin
Page 4 of 8
repair/claim date) or from the date (the Recall Remedy was performed on the Subject Vehicle;
Whichever one of the above is later.
For Takata front passenger’s side airbag, please refer to SI B01 17 18.
PROCEDURE
Vehicles with Open Takata Airbag Recall Campaign(s)
Always verify that the vehicle does not still require a Takata Airbag Recall Campaign repair to be completed.
The VIN will show an “Open” campaign when checked either in AIR, the “Service Menu" of DCSnet (Dealer
Communication System) or with the Key Reader. Following are the current Takata Recalls:
Recall
Model
Years
Airbag
Models
SIB
Defect Code
15V-318
2002-2006
Drivers
E39 (5 Series); E46 (3
Series); E53 (X5)
B65 11 15
0032390200
16V-071
2007-2015
Drivers
E70 (X5); E71 (X6); E72
(X6H)
B65 14 16
0032350200
16V-071
2007-2010
Drivers
E83 (X3)
B65 15 16
0032350200
B65 16 16
0032350200
16V-071
2006-2013
Drivers
E82 (1 Series); E88 (1
Series); E90 (3 Series);
E91 (3 Series); E92 (3
Series), E93 (3 Series)
17V-047
2000-2003
Drivers
E39 (5 Series); E46 (3
Series); E53 (X5)
B65 02 17
0032480200
16V-071
2013-2015
Drivers
E84 (X1)
B65 09 17
0032350200
If the recall is open, always perform the recall repair as outlined and submit for the Takata Airbag Recall
Remedy first!
Performing Customer Support Program-Related Repairs
An illuminated airbag malfunction light and/or display message can be caused by one or more
system/component-related malfunctions or issues (i.e. control unit, wiring harness, sensors, etc.).
When a vehicle arrives at your workshop with an illuminated airbag warning light and/or display message:



Perform the corresponding diagnostic procedures to identify the cause(s);
If there are airbag faults related to the front driver’s side airbag module and its replacement will correct
the issue; when eligible
The front driver’s side airbag module repair will be covered as outlined in this bulletin.
During repair order write up, please advised the customer that other “customer-pay work” may be needed to
address the issue with the airbag system. It is important to obtain their approval to proceed with performing
these other repairs since they would be done at their expense.
Should the customer decline these other repairs, please note it on the repair order accordingly.
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/491... 2/4/2019
TIS Service Bulletin
Page 5 of 8
The following vehicle and repair-related items are not eligible under this Customer Support Program:
1. Class Vehicles where the VIN has been altered or cannot be read
2. Class Vehicles where the true mileage cannot be determined (TMU)
3. Class Vehicles that have been declared a total loss or sold for salvage purposes
4. Class Vehicles airbag module replacements to address cosmetic or trim-related issues
5. Class Vehicles airbag module replacements as the result of damage or deployment due to improper
repair
6. Class Vehicles airbag module replacements due to accident-related deployments
7. Class Vehicles airbag module replacements that are consequential to another component/system issue
PARTS INFORMATION
Note: Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to locate the
applicable replacement part numbers.
Only order these parts in the quantities needed to address customers’ vehicles that have confirmed failures.
Please do refer to ETK and the repair instructions for information about one time use fastener and/or other
screws, gaskets and seals that must also be replaced while performing.
PARTS RETENTION AND RETURN
The parts replaced to perform and submit for this Recall repair procedure are the property of BMW NA.
Your center is responsible for the proper identification, storage (see below) and documentation of these parts.
They must be held in a secure retention area until notification of claim payment is made by BMW NA through
DCSnet.
Applicable Recall parts will be requested to be returned, a corresponding DCSnet generated Part Return tag will
be generated.
Warning: Inflatable air bags are classified as dangerous goods (DG) by the Department of
Transportation (DOT) and require special preparation, packing and labeling for transport.
In addition to the DOT regulations, the EPA formally announced that non-deployed safety devices that
are removed from finished automobiles are now classified as hazardous waste.
Due additional EPA issued regulation, all Safety Devices (airbag modules, seatbelt buckles and roller
assemblies with an integrated pre-tensioner device) that would have been requested to be returned to Lighting
Resources must be held at your center until further notice.
The Takata Airbag Recall claim-related replacements are currently excluded.
The BMW Group is working diligently to provide you with an updated safety device-specific part return
procedure that will also comply with the EPA regulation. We fully recognize the inconvenience to your center
and appreciate your cooperation as we work quickly and efficiently to comply with this additional EPA
regulation.
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/491... 2/4/2019
TIS Service Bulletin
Page 6 of 8
For other questions or inquiries concern this issue, please contact the WPRC via IDS or through its helpdesk at
610-365-3065.
WARRANTY INFORMATION
For repair order/clam dates on or after July 30, 2018, reimbursement for an eligible repair under the Takata
Settlement Customer Support Program is via normal claim entry utilizing the following information:
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or any
BMW Group Vehicle Service Contract that applies to the vehicle.
Should this component fail again, it is covered by the remaining portion of the extended limited warranty
coverage period.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and labor operations provided below.
Defect Code:
3234900200
Ex US version, Takata driver's airbag
Diagnosis - E39, E46 and E53
Labor Operation:
Labor Allowance:
Description:
32 34 000
Work time (WT)
Troubleshooting airbag system (Main work or
Plus work as applicable) (Main)
Work time (WT)
Troubleshooting airbag system (Main work or
Plus work as applicable) (Plus work – Vehicle
is already in the workshop)
Or:
32 34 000
Work time labor operation code 32 34 000 requires an individual punch time and an explanation on the repair
order and in the claim comments section.
And, for the:
E39, E46 and E53 (Except E53 Model Codes FA03 and FB03)
Labor Operation:
Labor Allowance:
Description:
32 34 519
Refer to AIR/KSD2
Replacing airbag unit
Or, for the:
E53 (Model Codes FA03 and FB03)
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/491... 2/4/2019
TIS Service Bulletin
Page 7 of 8
Labor Operation:
Labor Allowance:
Description:
32 34 520
Refer to AIR/KSD2
Replacing and installing or replacing airbag
unit (impact pad)
Or:
Diagnosis - E70, E71, E72, E83, E82, E84, E88, E90, E91, E92 and E93
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to AIR/KSD2
Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Main work)
Refer to AIR/KSD2
Performing “vehicle test” (with vehicle diagnosis
system – checking faults) (Plus work)
Refer to AIR/KSD2
Connect an approved battery charger/power
supply (indicated in KSD2 as Charging battery)
Work time (WT)
Performing vehicle diagnosis – test module
Work time (WT)
Troubleshooting airbag system (Main work or
Plus work as applicable)
Or:
00 00 556
And:
61 21 528
And, as necessary:
61 00 006
And/or, as necessary:
32 34 000
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
And, for the:
E70, E71, E72 and E83
Labor Operation:
Labor Allowance:
Description:
32 34 530
Refer to AIR/KSD2
Replacing and installing or replacing airbag unit
(impact pad)
Or, for the:
E82, E84, E88, E90, E91, E92 and E93
Labor Operation:
Labor Allowance:
Description:
32 34 519
Refer to AIR/KSD2
Replacing airbag unit
Refer to KSD2/AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation codes 61 00 006 and 34 34 000 are not considered a Main labor operations;
however, they do require an individual punch times and an explanations on the repair order and in the claim
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/491... 2/4/2019
TIS Service Bulletin
Page 8 of 8
comments.
Overlapping Labor Procedure
If other repair work results in overlapping labor, you can replace the flat rate labor operation’s stated KSD2/AIR
“FRU allowance” with a:

“Reduced FRU value” to eliminate the overlapping labor.
For help in identifying the overlapping labor, refer to the AIR FRU Plausibility Check (Overlapping Labor Tool)
which is located in the AIR Client.
Eligible other repair work that will be claimed under a different defect code will require separate punch times.
Please identify and itemize those flat rate labor operations with “reduced FRU values” on the repair order and in
the claim comment section.
Previous Customer-pay Repairs
Prior to the Final Settlement, Class Members could have filed a reimbursement request claim with the Claims
Administrator, as outlined in the website below, for the expenses related to a performing qualifying previous
customer-pay repair of their “Class Vehicle.”
The completed reimbursement request form had to be postmarked or submitted online to the Claims
Administrator no later than June 19, 2017.
For additional information about the settlement reimbursements, please direct customers to the following
settlement website: www.autoairbagsettlement.com; BMW’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please ensure the customer has their 17-character Vehicle Identification Number (VIN) available so it can be
included all communications.
Posted: Monday, January 14, 2019
ATTACHMENTS
View PDF attachment B011618 Takata Air Bag_Postcard.
View PDF attachment B016118 Takata Air Bag_Long Form.
View PDF attachment B011618 Takata Website.
[ Copyright ©2019 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/491... 2/4/2019
R9441 v.01
SI B01 16 18: Takata Front Driver’s Side Air Bag
SI B01 16 18: Takata Front Driver’s Side Air Bag
SI B01 16 18: Takata Front Driver’s Side Air Bag
SI B01 16 18: Takata Front Driver’s Side Air Bag
S0881 v.04
S0882 v.04
S0883 v.04
S0884 v.04
S0885 v.04
S0886 v.04
S0887 v.04
S0888 v.04
S0889 v.04
S08810 v.04
S08811 v.04
S08812 v.04
S08813 v.04
S08814 v.04
S08815 v.04
S08816 v.04
S08817 v.04
S08818 v.04
S08819 v.04
S08820 v.04
S08821 v.04