TJ33363-1-2-2018

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
S90 T8 Engine Remote Start Does not Work
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 33363.1.2
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2018-02-21
2018-03-19
FUNC GROUP:
FUNC DESC:
3668
Software
Page 1 of 9
“Right first time in Time”
Attachment
File Name
VIN_LIST.pdf
File Size
0.0417 MB
Vehicle Type
Type
Eng
238
238
BC
BR
Eng
Sales
Desc
B1BPHEV
B1FPHEV
Body
Gear
Steer
Model Year
2018-2018
2018-2018
Plant
Chassis range
-
Struc Week
Range
201718-201802
201718-201802
CSC Customer Symptom Codes
Code
EF
Description
Engine Remote Start (ERS)/Does not work
VST Operation Number
VST Operation Number
36005-2
Description
Software Accessories Download
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO CAR USA, LLC
Technical Journal 33363.1.2
DESCRIPTION:
*Removed completed vehicles from VIN_LIST
*Added need to create Vehicle Report
Engine Remote Start (ERS) does not function or is not present in the Volvo On Call (VOC) app.
Please follow instructions under service.
SERVICE:
Please check that the VIN is included in the attached list of affected vehicles (VIN_LIST.pdf)
If the vehicle is affected, please perform SW Configuration Test, software part 31472402.
*After performing Configuration Test, please create a Vehicle Report “Support Needed”
referencing with “S90 ERS” and the VIN in the Title.
*It may take up to 1 hours for Remote Start to be available in the Volvo On Call app after Volvo
Technical Help Desk replies to the report.
Note: List is sorted in chassis order from low to high to enable easier searching.
VEHICLE REPORT:
*After performing Configuration Test, please create a Vehicle Report “Support Needed” referencing with
“S90 ERS” and the VIN in the Title.
To view TJ attachment continue to next page. This TJ has one attachment.
Page 2 of 9
2018-03-19
Chassis No
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028393
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029569
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031499
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