2013 Mercedes-Benz C63 AMG CoupeMercedes-benz C63 Amg Coupe 2013

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 184501 [USA]: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2015-2016 e400 coupe, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2011-2014 e350 coupe, and 2012-2014 e350 cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
    dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on september 10, 2021. Owners may contact mbusa customer service at 1-800-367-6372.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 151179 [USA]: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
    Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v787-4620.Pdf
    mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 129286 [USA]: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2014 c250, c300 4matic, c350, c63 amg, e350 4matic coupe, e350 cabrio, e350 coupe, sls amg cabrio, sls amg coupe, 2014-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, glk 350, glk250 bluetec 4matic, glk350 rwd, 2015-2017 e400 4matic coupe, e400 cabrio, e400 coupe, 2014-2017 e550 cabrio, and 2014-2016 e550 coupe vehicles sold, or ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp, and vi or "zone a." additionally, mbusa is recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio, 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2011 c300, 2011-2014 c300 4matic, c350, c63 amg, e350 cabrio, e350 coupe, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2011-2016 e550 cabrio, e550 coupe, 2011-2015 glk350 4matic, glk350 rwd, and 2013-2015 glk250 bluetec 4matic vehicles ever registered in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." mbusa is also recalling certain 2012-2014 c250, e350 4matic coupe, sls amg cabrio 2012-2015 c250 coupe, c350 4matic coupe, c350 coupe, c63 amg coupe, 2010-2011 c300, 2010-2014 c300 4matic, c350, c63 amg, e350 coupe, 2011-2014 e350 cabrio, sls amg coupe, 2015-2016 e400 4matic coupe, e400 cabrio, e400 coupe, 2016-2017 e550 cabrio, 2010-2016 e550 coupe, 2010-2015 glk350 4matic, glk350 rwd, and 2013-2015 glk250 bluetec 4matic vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi, mn, mo, nh, ny, nd, or, ri, sd, ut, vt, wa, wi and wy or "zone c." these vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
    mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began march 29, 2019. Owners may contact mbusa customer service at 1-800-367-6372.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 133651 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2013 c250, c250 coupe, c350 coupe 4matic, c300 4matic, c350, c350 coupe, c63 amg, c63 coupe, e350 cabrio, e350 coupe, e550 cabrio, e350 coupe 4matic, e550 coupe, glk350 4matic, glk250 bluetec 4matic, glk350, sls coupe, sls amg gt coupe, and sls roadster vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.S. Virgin islands or "zone a." additionally, mbusa is recalling certain 2010 c300, c300 4matic, c63 amg, e350 coupe, e550 coupe, glk350, and glk350 4matic vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or "zone b." mbusa is also recalling certain 2009 c300, c300 4matic, c63 amg, and c350 vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi, mn, mo, nh, ny, nd, or, ri, sd, ut, vt, wa, wi and wy or "zone c." in the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on february 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact mbusa customer service at 1-877-496-3691.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 130773 [USA]: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
    Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 C350E, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, B250E, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glC300D 4matic, and 2018 glC350E 4matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
    mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in december 6, 2017. Owners may contact mbusa customer service at 1-877-496-3691.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 125654 [USA]: A loss of steering can increase the risk of a crash.
    Mercedes-benz usa llc. (mbusa) is recalling certain 2013-2014 c250, c300 4matic, glk250 4matic bluetec and glk350 vehicles, 2013 c250 coupe, c350, c350 4matic coupe, c350 coupe and c63 amg coupe vehicles, and 2013-2015 glk350 4matic vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
    mbusa will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began may 2017. Owners may contact mbusa customer service at 1-800-367-6372.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NCU - 24240304 - STRUCTURE:BODY: As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleg
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • RecallUpdate - AIR BAGS: Recall campaign announcement for takata driver airbags.
  • CL-ELWSubframe - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Mercedes-benz usa, llc (mbusa) has extended the warranty for the rear subframe on the vehicles listed below, from the original new vehicle limited warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
  • ELW-RearSubframe - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Mercedes-benz usa, llc (mbusa) has extended the warranty for the rear subframe on the vehicles listed below, from the original new vehicle limited warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle reg
  • ELW-RearSubframe - STRUCTURE: Mercedes-benz usa, llc (mbusa) has extended the warranty for the rear subframe on the vehicles listed below, from the original new vehicle limited warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle rega
  • LI68.05-P-060307 - ELECTRICAL SYSTEM: Complaint the range of the integrated garage door opener (gto) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
  • LI68.05-P-060306 - ELECTRICAL SYSTEM: Complaint the garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (gdo) is not compatible with the opening system installed
  • LI4245P073405 - ENGINE AND ENGINE COOLING: After starting the engine, the instrument cluster shows the "ebd not available, diagnosis/test stand" message in yellow.
  • LI8870P056690 - VISIBILITY: Outside mirror fogged.
  • LI8295P054406 - EQUIPMENT:ELECTRICAL: "sos mbrace service not activated".
  • LI8285P0581859 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: "anti-theft protection activated".
  • LI8285P055695 - ELECTRICAL SYSTEM: The comand unit does not start or the display remains dark.
  • LI8270P056963 - ELECTRICAL SYSTEM:SOFTWARE: Software update of comand online control unit.
  • LI8270P055572 - ELECTRICAL SYSTEM:SOFTWARE: Mobile phone cotacts are not transferred completely.
  • LI8210P0647661 - EXTERIOR LIGHTING:HEADLIGHTS: Headlamps fogged.
  • LI0708P0651491 - UNKNOWN OR OTHER: Engine sound change after recent software updates.
  • Launch NCU - 202 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz, has determined that on certain model year (?My?) 2013-2017 b-class, c-class, cla-class, cls-class, e-class, g-class, gl-class, gla-class, glc-class, gle-class, glk-class, gls-cla
  • LI54.30-P-072145 - ELECTRICAL SYSTEM: Ntg5.5: incorrect time shown on instrument cluster, comand display, and analog clock
  • LI42.47-P-067502 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): If the customer brakes sharply from a speed of > 30mph, without abs intervention, there is a single cracking noise from the area of the esp hydraulic unit
  • LI82.10-P-064766 - EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES: Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
  • NCU - HVAC Warra - EQUIPMENT: To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleged mold and mildew type
  • LI82.95-P-056655 - ELECTRICAL SYSTEM: Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
  • LI82.85-P-055695 - ELECTRICAL SYSTEM: The comand unit does not start or the comand display remains dark. The comand unit cannot be operated. Note: the problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
  • LI82.10-P-053604 - EXTERIOR LIGHTING: Fault message in display - right rear turn signal light inoperative
  • LI47.40-P-053871 - ENGINE AND ENGINE COOLING: Engine diagnosis warning lamp activated. Fault code P045600 "very fine leak" or P044200 "fine leak" stored in engine control unit.
  • LI46.35-P-055485 - ELECTRICAL SYSTEM: Engine does not start, or various fault messages in instrument cluster immediately after engine start and servo assistance is reduced. The following display messages may appear: - red message "power steering malfunction - see operator's m
  • LI33.30-P-056665 - STEERING: Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
  • LI27.20-P-055758 - POWER TRAIN: Fc 2783 (friction power of torque converter lockup clutch is too high) or fc 0741 (actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
  • LI27.00-P-056643 - POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL): During disengagement from d to n and/or from r to n some slight jolting could be experienced.
  • C1A-130501 - TIRES: Model x204 (glk 250 bt) with amg styling package 321. Model year 2013 install tire fit kit, replace monroney label
  • P-B-82.85-703 - EQUIPMENT: A production fault means that the telematics dvd a 166 827 14 00 cannot be used. Because of this the previous telematics dvds a 204 827 03 65 and a 204 827 10 65 must continue to be used for control unit programming. If required, these are
  • LI82.85-P-058582 - EQUIPMENT: Apple products (iphone or ipod) are not charged via the serial usb interface of the comand online control unit (a40/3) in the stowage compartment of the center console.
  • LI54.15-P-057373 - ELECTRICAL SYSTEM: The vehicle cannot be started the vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. And/or the gear selection is displayed, but no gear is engaged. Gear selection is not possibl
  • S-SC- 2013090008 - ELECTRICAL SYSTEM: This service campaign has been initiated because daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized mercedes-benz deal
  • P-SC-2014020003 - STRUCTURE: This service campaign has been initiated because daimler ag (dag), manufacturer of mercedes-benz vehicles, has determined that the seam seal at the spare tire well may not be to specification. To correct this condition, an authorized merced
  • LI54.65-P-058105 - ELECTRICAL SYSTEM: The parktronic system switches to malfunction. The driver notices a fault message (4 red leds and 2 sec continuous signal). The following fault codes are stored in the pts control unit (n62): a23400 - rear parktronic warning element 1 ha
  • LI54.25-P-056472 - ELECTRICAL SYSTEM: The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "automatic p function" at speeds below 6 km/h.
  • LI54.10-P-054089 - ELECTRICAL SYSTEM: Battery discharged, vehicle does not start.
  • LI49.20-P-056353 - ELECTRICAL SYSTEM: Engine diagnosis warning lamp active. Fault code 20be1b and/or 20bd1b (the heating element of the adblue tank has a malfunction) is logged in the blue-tec control unit.
  • LI49.20-P-056353 - ELECTRICAL SYSTEM: Engine diagnosis warning lamp active. Fault code 20be1b and/or 20bd1b (the heating element of the adblue tank has a malfunction) is logged in the blue-tec control unit.
  • LI46.35-P-058063 - STEERING: Fault code u41600 logged in 'es' (electric steering) control unit after software update or steering gear replacement. Note: fault code u41600 means: implausible data were received from the control unit "traction system". This fault code
  • LI46.15-P-058505 - STEERING: Creaking noise when making vertical or longitudinal adjustment to electrical steering column
  • LI35.30-P-058566 - POWER TRAIN: Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
  • LI14.20-P-052079 - ENGINE AND ENGINE COOLING: Engine diagnosis warning lamp lights up - fault code entry (fc) 14a600 or 14a700
  • C1A140101 - EQUIPMENT:ELECTRICAL: This customer 1 action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the verizon
  • LI91.25-P-059380 - SEATS: Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
  • LI91.10-P-059387 - SEATS: Noises from flat spring core in backrest
  • LI91.10-P-048411 - SEATS: The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
  • LI33 30-P-056665 - SUSPENSION: Throttle lift-off clunking noises at drive shafts of front axle
  • LI54-21-P-062006 - ENGINE AND ENGINE COOLING: C63/gtx 177/178 check engine light on with misfire dtc's. Engine running roughly
  • LI46 35-P-067998 - SUSPENSION: Vehicle pulls to the right
  • LI05 20-P-067123 - ENGINE (PWS): Oil in engine wiring harness
  • LI5421P062006 - ENGINE (PWS): C63/gtx 177/178 check engine light on with misfire dtc's. Engine running roughly
  • LI91 45-P-066075 - SEAT BELTS: Seat belt extender toothed rack sluggish or makes noises
  • LI54 21-P-062006 - ENGINE (PWS): C63/gtx 177/178 check engine light on with misfire dtc's. Engine running roughly
  • LI09.20-P-061233 - ENGINE (PWS): Engine diagnosis warning lamp lights up, engine shakes at idle
  • LI27.20-P-055758 - POWER TRAIN: Friction power of torque converter lockup clutch is too high (fc 2783) or actuation of torque converter lockup clutch not possible (fc 0741)
  • LI88.00-P-063998 - STRUCTURE: Problems with film coating for a45 amg, cla45 amg, gla45 amg, c63 amg, amg gt
  • LI32.25-P-061137 - SUSPENSION:FRONT: Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C300D [1] C300D
  • C350E [1] C350E
  • B250E [1] B250E
  • P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
  • P0456 [1] Evaporative Emissions System Small Leak Detected
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20180211

Tl* takata recall. The contact owns a 2013 mercedes-benz c63 amg. The contact received notification of nhtsa campaign number: 18v043000 (air bags); however, the part to do the repair was unavailable. The contact called a local dealer (mercedes-benz of el dorado hills, 1000 mercedes ln, el dorado hills, ca) and was informed that the part to do the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available.

NoNoN NoneNone20171005

Tl* the contact owns a 2013 mercedes-benz c63 amg. The contact received notification of nhtsa campaign number: 17v627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fletcher jones imports, 7300 w sahara ave, las vegas, nv) was contacted and confirmed that the parts were not available for the recall remedy due to being on backorder for the next year and a half. The contact was also informed that the manufacturer overexaggerated the recall and the vehicle was safe to drive. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 25,000. Parts distribution disconnect.

NoNoN NoneNone20160109

Tl* takata recall. The contact owns a 2013 mercedes-benz c63 amg. The contact received a recall notification for nhtsa campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The contact called mercedes-benz of beverly hills (9250 beverly blvd, beverly hills, ca, (310) 659-2980) and was informed that the parts were not available. The manufacturer was contacted and provided case number: 2-hx2dgs. The contact had not experienced a failure.

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