Mercedes-benz Ml550 2013
Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes
Recall 232792 [USA]: An engine stall while driving increases the risk of a crash.
Mercedes-benz usa, llc. (mbusa) is recalling certain 2012-2014 ml550, 2012-2015 ml350, amg ml63, 2015 ml250, ml400, 2016 gle450, gle300, 2016-2018 gle350, gle550, 2016-2019 gle400, 2017-2019 amg gle43, and 2016-2020 amg gle63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed february 15, 2023. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers for this recall are 2023010002 and 2023010003.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.Recall 151064 [USA]: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.Nhtsa.Gov/odi/rcl/2019/rmisc-19v787-4620.Pdf
mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.Recall 139676 [USA]: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Mercedes-benz usa, llc. (mbusa) is recalling certain 2012-2014 ml350 bluetec 4matic and ml550 4matic, 2012-2015 ml63 amg 4matic and ml350 4matic, 2013-2016 gl350 bluetec 4matic, gl550 4matic and gl63 amg 4matic, 2017 gls350d 4matic, gls450 4matic, gls550 4matic and gls63 amg 4matic, 2015 ml400 4matic, 2016 gle400 4matic, gle350 4matic, gle63 amg 4matic, gle63s amg 4matic, gle450 4matic coupe and gle63s amg 4matic coupe, 2015-2016 gl450 4matic and 2013-2014 gl450 4matic vehicles equipped with the active curve system (acs). In certain driving conditions, if the oil level in the acs reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
mbusa will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began august 30, 2018. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2018070015.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.Recall 90870 [USA]: This interference could prevent the gas pedal from retracting and the vehicle may not decelerate as expected when the driver lifts their foot from the gas pedal, which could increase the risk of a crash. should the pedal become trapped, steady application of the brakes will allow the vehicle to be brought to a stop.
Mercedes-benz is recalling certain accessory all-season floor mats sold for use in model year 2012 and 2013 mercedes-benz ml-class vehicles. This all-season floor mat may not fully conform to the contour of the vehicle's floor plan as intended. Clearance between the mat and the gas pedal may be reduced, possibly allowing the pedal to become trapped.
mercedes-benz will notify owners, and dealers will replace the floor mats free of charge. Until replacement mats become available, consumers are advised to remove their floor mats from the vehicle. The safety recall began on december 21, 2012. Only vehicles equipped with the accessory floor mats are affected. Owners may contact mercedes-benz for more information at 1-800-367-6372.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
- LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
- CL-ELWExhaustVal - ENGINE AND ENGINE COOLING: Why the warranty extension? On certain model year 2011-2016 cl/cls/s/e/ml/sl/g/gl/gle-class vehicles with v8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the ch
- ELW-ExhaustValve - ENGINE AND ENGINE COOLING: In our continuing efforts to assure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa, llc (a??Mbusaa??) is extending the warranty coverage on the exhaust valve system in ce
- LI82.20-P-073063 - INTERIOR LIGHTING: Complaint the touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: the dimming functions of the instrument cluster and head unit display are no
- LI8270P056963 - ELECTRICAL SYSTEM:SOFTWARE: Software update of comand online control unit.
- LI8270P055572 - ELECTRICAL SYSTEM:SOFTWARE: Mobile phone cotacts are not transferred completely.
- LI8220P073063 - INTERIOR LIGHTING: Touch pad: search lighting does not dim or does not turn on.
- Launch NCU - 202 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz, has determined that on certain model year (?My?) 2013-2017 b-class, c-class, cla-class, cls-class, e-class, g-class, gl-class, gla-class, glc-class, gle-class, glk-class, gls-cla
- LI77.21-P-072113 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
- LI68.20-P-070037 - EQUIPMENT: Armrest in center console (front) only opens on one side or not at all - model series 167
- NCU-2020110011 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mercedes-benz usa, llc (?Mbusa?) has entered into an agreement with the united states department of justice (doj), the environmental protection agency (epa), the california air resources board (carb), and the california attorney general?S o
- NCU-2020070018 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Mercedes-benz usa, llc (?Mbusa?) has entered into an agreement with the united states department of justice (doj), the environmental protection agency (epa), the california air resources board (carb), and the california attorney general?S o
- Initial NCU MY13 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Mercedes-benz usa, llc (?Mbusa?) has entered into an agreement with the united states department of justice (doj), the environmental protection agency (epa), the california air resources board (carb), and the california attorney general?S o
- LI82.85-P-071453 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Incorrect time and/or instrument cluster message "sos, service not activated" and/or mercedes me connect services nonfunctional
- LI82.10-P-064766 - EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES: Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. Che
- NCU - HVAC Warra - EQUIPMENT: To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleged mold and mildew type
- S-B-67.00-29 - VISIBILITY: Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
- LI83.00-P-055425 - EQUIPMENT: A flapping/rattling noise can be heard from the area of the center console towards the rear.
- LI82.95-P-056655 - ELECTRICAL SYSTEM: Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
- LI82.85-P-055695 - ELECTRICAL SYSTEM: The comand unit does not start or the comand display remains dark. The comand unit cannot be operated. Note: the problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
- LI47.40-P-053871 - ENGINE AND ENGINE COOLING: Engine diagnosis warning lamp activated. Fault code P045600 "very fine leak" or P044200 "fine leak" stored in engine control unit.
- LI33.30-P-056665 - STEERING: Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
- LI32.34-P-056667 - SUSPENSION: Thumping noises at the front axle when driving over road bumps
- LI32.34-P-056198 - SUSPENSION: 1. In vehicles up to vin 166 ### #a 097760 without code 803, the following fault code is logged in the quick test: P1C9B00. The control unit 'roll control' has a malfunction. 2. In vehicles up to vin 166 ### #a 097760 with code 803 or vehi
- LI27.20-P-055758 - POWER TRAIN: Fc 2783 (friction power of torque converter lockup clutch is too high) or fc 0741 (actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acce
- C1A-130701 - FUEL SYSTEM, GASOLINE: Update injector coding
- P-B-82.85-703 - EQUIPMENT: A production fault means that the telematics dvd a 166 827 14 00 cannot be used. Because of this the previous telematics dvds a 204 827 03 65 and a 204 827 10 65 must continue to be used for control unit programming. If required, these are
- LI82.85-P-058582 - EQUIPMENT: Apple products (iphone or ipod) are not charged via the serial usb interface of the comand online control unit (a40/3) in the stowage compartment of the center console.
- LI82.62-P-058583 - EQUIPMENT: Sound system: intermittent loss of sound after engine start
- LI72.00-P-058635 - STRUCTURE: Cracking noises or squeaking noises at the doors in the area of the window frame while driving, especially when driving on rough roads.
- LI68.30-P-058750 - STRUCTURE: Belt holder/ retaining tab on side paneling in trunk is broken
- LI42.10-P-058641 - POWER TRAIN: Brake linings on rear axle exhibit differential wear
- LI32.34-P-058736 - SUSPENSION: Active curve system malfunction in instrument cluster in combination with the following fault codes in the acs control unit: P100000: the oil pressure at the front axle is too low. (veh. Up to approx. 7/2012) P100200: the oil pressure at
- LI32.34-P-058735 - SUSPENSION: Rumbling noises from the area of the front axle.
- LI05.10-P-056435 - ENGINE AND ENGINE COOLING: Engine rattling noise after engine start for several seconds
- LI01.30-P-058630 - FUEL SYSTEM, GASOLINE: Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: oil passage plug hole below high-press
- T-B-68.30-83 - EQUIPMENT ADAPTIVE/MOBILITY: The complete headliner can no longer be replaced for loose headliner magnets. As described in ar68.30-p-4300gq, 2-component adhesive a 005 989 09 71 is to be used for gluing on the headliner magnets. Any missing magnets can be reordered as
- T-B-32.34-84 - ENGINE AND ENGINE COOLING: Oil spray or fouling on the active curve system is not related to leakage of the hydraulic pump.
- S-SC- 2013090008 - ELECTRICAL SYSTEM: This service campaign has been initiated because daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized mercedes-benz deal
- LI54.25-P-056472 - ELECTRICAL SYSTEM: The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "automatic p function" at speeds below 6 km/h.
- LI54.21-P-057930 - ELECTRICAL SYSTEM: The rear seat heating cannot be activated when the customer has set the ambiance illumination to "neutral" and "stage 1" or "stage 2" in the instrument cluster.
- LI54.15-P-057929 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: The liftgate can no longer be opened when the ambiance illumination is set to stage 1 or 2.
- LI49.20-P-057101 - ELECTRICAL SYSTEM: Engine diagnosis warning lamp lights up. Fault code 20b91b, 20b913 (the output for the heating element of the adblue pressure line has an electrical fault or an open circuit) is stored in the scr control unit.
- LI49.20-P-056353 - ELECTRICAL SYSTEM: Engine diagnosis warning lamp active. Fault code 20be1b and/or 20bd1b (the heating element of the adblue tank has a malfunction) is logged in the blue-tec control unit.
- LI49.20-P-056353 - ELECTRICAL SYSTEM: Engine diagnosis warning lamp active. Fault code 20be1b and/or 20bd1b (the heating element of the adblue tank has a malfunction) is logged in the blue-tec control unit.
- LI46.15-P-058505 - STEERING: Creaking noise when making vertical or longitudinal adjustment to electrical steering column
- LI46.10-P-054699 - SUSPENSION: Cracking, clunking noise when braking the vehicle to a stop or when moving off, when the suspension compresses and rebounds at the front axle. Sometimes a single jolt can also be felt at the steering wheel.
- LI32.20-P-057942 - SUSPENSION: Thumping noises from front axle when driving over bumps on road.
- LI14.20-P-052079 - ENGINE AND ENGINE COOLING: Engine diagnosis warning lamp lights up - fault code entry (fc) 14a600 or 14a700
- GI88.40-P-057430 - EQUIPMENT: Message in instrument cluster "distronic pluscurrently unavailable - see owner's manual"
- C1A140101 - EQUIPMENT:ELECTRICAL: This customer 1 action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the verizon
- LI91.29-P-053247 - SEATS: The electric seat adjustment and/or the seat heater/seat ventilation or rear monitor is nonfunctional
- LI83.30-P-059119 - EQUIPMENT: Oxidation products of the cavity preservation can enter the interior compartment via the air conditioning.
- LI67.30-P-052837 - ELECTRICAL SYSTEM: Side windows may make noises when closing and opening, or reverse direction when closing.
- LI27.00-P-059110 - POWER TRAIN: The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold.
- LI07.16-P-055799 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM: Fault code(s) 13ba00, 13bb00, 13bc00, 13bd00, 13be00, 13bf00 - maximum actuation period exceeded during zero quantity calibration for injector of cylinder x stored in engine control unit
- LI35 30-P-058566 - POWER TRAIN: Throttle lift-off clunking noises at drive shafts of rear axle
- SC-2019040001 - ELECTRICAL SYSTEM:SOFTWARE: Update engine electronics (me-sfi) control unit software
- LI07.08-P-060993 - ENGINE (PWS): Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "implausible data were received from the ethanol sensor"
- 2013090002 - EQUIPMENT: Summary to be provided on a future date.
- LI54-18P059464 - ELECTRICAL SYSTEM:WIRING: Xentry (mercedes): due to a malfunction the esp, bas, presafe, hold function, hill-start assist and esp trailer stabilization is unavailable and adaptive brake lights, adaptive brake assist and/or attention assist has failed or is deactiva
- LI46-35P059241 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Xentry (mercedes): after engine has started, several issues occurs, an acoustic warning sounds is heard, the instrument cluster displays warning message power steering malfunction, service required. Steering system is sluggish. Model 117
- LI54-18P-057840 - ELECTRICAL SYSTEM: Xentry (mercedes): between the front bumper to interior wiring harness, there may be corrosion at electrical connecting point. *pe
- SCB-2013090008 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes: software fails to correspond, on some vehicles, to current production configuration. Model 2013 166 (ml), x166 (gl), 204 (c), x204 (glk), 207 (e-coupe), 212 (e), 218 (cls), 231 (sl). *pe
- LI54-15-P057373 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS: Xentry (mercedes): the fuse and relay boxes (srb) in engine compartment or rear compartment has a malfunction and disruptions to communication paths causing a no start in vehicle. Model 2012-2013 204, 207, 212, 218, 231, 246, 176, 117, 1
- LI-54-65P057140 - PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE: Xentry (mercedes): blind spot assist and/or park assist are inoperative, due to damaged, in shield/rear muffler area of cable set, that needs replacing and fixed, using cable ties, in left rear bumper. Models w166. No years.
- LI-54-65P053709 - ELECTRICAL SYSTEM:SOFTWARE: Xentry (mercedes): the reverse camera software cause the central display not to show any pictures when engaged in reverse gear. Models 166 (ml 350, 550, 63). No years. *pe
- LI33-20-P054920 - SUSPENSION:FRONT:WHEEL BEARING: Xentry (mercedes): on some vehicles, the front axle has creaking or cracking noises in area of wheel bearings whenever maneuvering or turning corners. Models 166, 231 (ml350, 550, 63, gl350, 450, 550, 63, sl550, 63, 65). No years.
- SB-2013080001 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Mercedes: the coolant hose position, on some vehicles, may be incorrect and can cause lower radiator hose coupling not to lock into place. Models 2014 ml350, ml550, ml63, ml350, gl 350, gl 450, gl550, gl 63.
- LI46-20P-055943 - STEERING: Xentry (mercedes): rattling noise coming from the area of the steering column tube system, when driving over rough road and when accelerating or braking, there would be cracking noises. Models 164, 251. No model years listed. *pe
- LI46-10P-054715 - STEERING: STEERING WHEEL/HANDLE BAR: Mercedes (xentry): due to amine deposits from steering wheel foam, horn plate of steering wheel, short circuited, causing the multifunction buttons, on steering wheel, to be non-functional. Models 164, 251. No model years listed.
- LI82-95-P054406 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Xentry (mercedes): after taking vehicle out transport mode, instrument cluster displays message sos mbrace service not activated. Models 2013 166, 172, 204, 207, 212, 218, 231, 463. *pe
OBD-II Error Codes
| Crash | Fire | Towed | Injured | Deaths | Failure Date |
|---|
| No | No | N | None | None | 20170616 |
Tl* the contact owns a 2013 mercedes-benz ml550. While driving at least 55 mph down a hill, the contact noticed that the vehicle wobbled and shook while depressing the brake pedal. There were no warning indicators illuminated. The vehicle was taken to mercedes-benz of littleton (8070 s broadway, littleton, co 80122 (303) 738-7700) where it was diagnosed that all four rotors were warped from one application of the brakes and needed replacement. The vehicle was not repaired. The dealer also stated that the rotors would continue to be warped unless the paddle shifter was being applied while braking at high speeds downhill. The manufacturer was notified of the failure and disagreed with the dealer's diagnosis. The failure mileage was 19,000. The vin was unavailable.
| No | No | N | None | None | 20140206 |
Tl* the contact owns a 2013 mercedes benz ml550. The contact stated while driving at various speeds, the front windshield glass caused a glare and distorted his visibility. The vehicle was taken to an independent mechanic and dealer for inspection. The dealer recognized the issue and informed the contact the windshield functioned as designed. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 5,600. Updated 04/30/14 ma *tr
| No | No | N | None | None | 20121030 |
Tl* the contact owns a 2013 mercedes benz ml550. The contact stated that while driving 53 mph, there was a noise under the vehicle. The vehicle was taken to the dealer for inspection and they stated that they heard the noise but could not diagnose the cause of failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 0.