2010 Scion XBScion Xb 2010

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 144321 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2010-2016 4runner, 2003-2006 tundra, 2003-2013 corolla, 2009-2010 corolla matrix, 2004-2005 rav4, 2002-2007 sequoia, 2011-2013 sienna, 2008-2012 scion xb, 2008-2009 lexus is-f, 2007-2012 yaris and lexus es350, 2010-2017 lexus gx460, 2002-2010 lexus sc430, 2006-2012 lexus is250 and is350 and 2010-2015 lexus is250c and is350c vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
    toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began november 20, 2019. Owners may contact toyota customer service at 1-888-270-9371 or lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are j0a, j0b, and j0c. Lexus' numbers for this recall are jli, jlj, and jlk.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 131892 [USA]: Failure of a brake hose will reduce braking performance and increase the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain toyota racing development (trd) brake kits, part numbers ptr09-21111 and ptr09-52080, sold by toyota as an optional accessory for model year 2008-2015 scion xb, and 2011-2016 scion tc vehicles. Over time, the brake hoses in these kits may fatigue and fail.
    toyota will notify all known owners of the scion xb and scion tc vehicles upon which an involved optional trd brake kit could have been installed. If the vehicle is equipped with one of the trd brake kits, it will be replaced with a standard equipment brake kit, free of charge. The recall began november 16, 2018. Owners may contact toyota customer service at 1-888-270-9371. Toyota's number for this recall is j0u.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 135774 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2013 scion xb, toyota corolla, corolla matrix, sienna, 4runner, lexus is250, is350, is250c, is350c, is-f, and gx460 vehicles sold, ever registered, in the states of al, ca, fl, ga, hi, la, ms, sc, tx, pr, as, gu, the mp (saipan), and the u.S. Vi or "zone a." toyota is also recalling certain 2010 scion xb, toyota corolla, corolla matrix, yaris, 4runner, lexus is250, is350, is250c, is350c, es350, is-f, gx460, and pontiac vibe vehicles sold, ever registered, in the states of az, ar, de, dc, il, in, ks, ky, md, mo, ne, nv, nj, nm, nc, oh, ok, pa, tn, va, and wv or "zone b." toyota is also recalling certain 2009 scion xb, toyota corolla, corolla matrix, yaris, lexus is250, is350, es350, is-f, and pontiac vibe vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi, mn, mt, nh, ny, nd, or, ri, sd, ut, vt, wa, wi, and wy or "zone c." these vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    toyota will notify the toyota, scion and lexus owners. General motors will contact the pontiac owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began on january 29, 2018. Owners may contact toyota customer service at 1-800-331-4331, or pontiac customer service at 1-800-762-2737. Toyota's numbers for this recall are "zone a" toyota: g0p, lexus: glg; "zone b" toyota: g0r, lexus glh; "zone c" toyota: h0a, and lexus: hla.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 119369 [USA]: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2008-2011 scion xb and lexus is f, 2009-2011 toyota corolla and corolla matrix, 2006-2011 toyota yaris, lexus is250 and lexus is350, 2010-2011 toyota 4runner, lexus is250c, lexus is350c and lexus gx460, 2011 sienna, 2007-2011 lexus es350, and 2009-2010 pontiac vibe vehicles, originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.S. Virgin islands, or "zone a." additionally, unless included in "zone a" above, toyota is recalling certain model year 2008 scion xb and lexus is f, 2007-2008 toyota yaris, 2006-2008 lexus is250 and lexus is350 and 2007-2008 lexus es350 vehicles, originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." vehicles of these model years and models that were not originally sold or ever registered in either zones a or b are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    toyota will notify the toyota and lexus owners. General motors will contact the pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on december 6, 2016. Owners may contact toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are g1p (toyota zone a), g1r (toyota zone b), g2g (lexus zone a), and g2h (lexus zone b). Toyota's numbers for final remedy for this campaign are g0p (toyota zone a), g0r (toyota zone b), glg (lexus zone a), and glh (lexus zone b).
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 116484 [USA]: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
    Toyota motor company (toyota) is recalling certain model year 2009-2011 tundra, sequoia, corolla, corolla matrix and scion xb, 2008-2011 highlander and highlander hybrid, 2007 camry and camry hybrid, 2009 camry and camry hybrid, 2006-2011 rav4, 2006-2010 yaris, and 2009-2010 scion xd and pontiac vibe vehicles. During the manufacturing of the power window master switch (pwms), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
    toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the pwms circuit board will be replaced, free of charge. The recall is expected to begin december 20, 2015. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is c0m.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 73592 [USA]: A driver may overload a vehicle which may increase the risk of a crash.
    Southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.
    dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The safety recall began on may 27, 2010. Owners may contact southeast toyota at 1-800-301-6859.
    owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 82827 [USA]: This does not meet the standard requirements.
    Gulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.
    dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual. The safety recall began on may 27, 2010. Owners may contact gulf states toyota at 713-580-3300.
    owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 2019008 [Canada]: Airbag
    Issue: on certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety risk: if the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective action: owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator or airbag module replaced. Note: the canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

  • Recall 2018524 [Canada]: Brakes
    On certain vehicles equipped with the accessory toyota racing development (trd) brake kit, the stainless steel braided front brake hoses could fatigue over time, causing them to leak. A sudden brake fluid leak could result in longer braking distances, increasing the risk of a crash causing injury and/or damage to property. Correction: dealers will the remove the trd brake kit and replace it with a standard equipment brake kit for that vehicle model.

  • Recall 2015493 [Canada]: Electrical
    On certain vehicles, inconsistent application of grease during the manufacturing process could cause the driver's side power window master switch to stick or become inoperative due to electrical contact point wear. This could cause debris to accumulate between the contact points, potentially resulting in an electrical short circuit. If a short circuit occurs, the switch assembly may overheat, produce smoke, melt and/or potentially lead to a fire causing injury and/or property damage. Correction: dealers will inspect the driver's power window master switch and apply a specialized grease that inhibits heat build-up, or replace the power window master switch circuit board, as necessary. Note: this is an expansion of recall 2012-338.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • Z3G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z2G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • ZKG_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Takata CSP Cover - AIR BAGS: Csp: takata csp coverage job aid - published 7.28.2022
  • 22TE04 - Takata - AIR BAGS: Csp: on july 30, 2018, a settlement of claims for economic loss related to takata airbag inflators was approved for full implementation. The settlement includes toyota?S agreement to provide a customer support program (?Csp?) for 2002-2019
  • ZKG_Dealer_Lette - EQUIPMENT: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
  • ZKG Important Up - STRUCTURE: Dl: customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • ZKG Customer Sup - STRUCTURE: Rl: customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • S SB 0024 14A - POWER TRAIN: Automatic/continuously variable transmission replacement precautions
  • S SB 0017 14A - ELECTRICAL SYSTEM: Immobilizer and smart key reset
  • S-TT-0117-20 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS: Tt: hvac drain tube is found to be blocked/clogged.
  • ZKG_Dealer_Lette - EQUIPMENT ADAPTIVE/MOBILITY: Ti: technical instructions customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • ZKG_Dealer_Lette - EQUIPMENT ADAPTIVE/MOBILITY: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
  • 20R001 Toyota Cu - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dl: toyota plans to send safety recall follow-up notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
  • ZKG_Technical In - EQUIPMENT ADAPTIVE/MOBILITY: Technical instructions: customer support program zkg ? Technical instructions. December 12, 2019. This document has been updated to clarify that only authorized toyota dealerships are authorized to confirm if the paint peeling condition is
  • ZKG_Dealer Packa - EQUIPMENT ADAPTIVE/MOBILITY: Dealer package: december 12, 2019 this document has been updated to clarify that only authorized toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the pain
  • S-SB-0004-19 - STRUCTURE: Tsb: some 2012 ? 2015 model year iq painted with 070 blizzard pearl and 2008 ? 2015 model year xb vehicles painted with 040 super white may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and e-
  • ZKG_Dealer Packa - STRUCTURE:BODY: Dealer package: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied du
  • ZKG_Dealer Packa - STRUCTURE:BODY: Dealer package: phase 1 - customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports ind
  • ZKG_Region Lette - STRUCTURE:BODY: Region letter: phase 1 ? Customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports ind
  • ZKG_Dealer Email - STRUCTURE:BODY: Dealer email: phase 1 - customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indic
  • ZE7 Phase 2 POL1 - ENGINE AND ENGINE COOLING: Warranty policy bulletin: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excess
  • S-SB-0012-14-Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice august 23, 2017 rev1: ? Applicability has been updated to include 2015 model year xb vehicles, 2015 ? 2016 model year tc vehicles, and 2016 model year im vehicles. ? The parts information section has been updated. Any p
  • ZE7_WEP_Customer - EQUIPMENT: Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along wit
  • ZE7_Dealer Daily - EQUIPMENT: Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along wit
  • ZE7_Dealer Daily - EQUIPMENT: Dd: toyota has updated the customer handling reference guide; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided faq to r
  • ZE7_WEP_Warranty - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This warranty enhancement program will be launched in two phases due to current part production capacity limitations. Initially, toyota will
  • ZE7_WEP_Dealer L - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • ZE7_WEP_Region L - ENGINE AND ENGINE COOLING: Rl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • S-SB-0015-14 Rev - EQUIPMENT: Sb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulleti
  • ZE7_Service Cons - ENGINE AND ENGINE COOLING: Warranty enhancement: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive eng
  • WPB (POL 14-12)_ - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive engine oil consumpt
  • S-TT-0098-15 - ENGINE AND ENGINE COOLING: Tt: ? Based on current part order allocation, some piston types have been incorrectly identified while undergoing the ze7 2az oil consumption repair procedure. ? Replacement pistons for ze7 should be ordered based on the pistons removed fr
  • ZE7_Warranty Enh - ENGINE AND ENGINE COOLING: Ec: currently the reair kit for rav4 vehicles pn: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. The warranty system has been modified to accept this additional required part.
  • ZE7_Part Status - ENGINE (PWS): Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
  • ZE7_Part Status - ENGINE (PWS): Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
  • S-SB-0025-12 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some 2005 ? 2012 model year vehicles equipped with the 2az-fe engine may exhibit an intermittent mil ?On? Condition with diagnostic trouble code (dtc) P0335 (crankshaft position sensor ?A? Circuit) stored. The intake camshaft gear assembly
  • S-TT-0059-13 - AIR BAGS: Scion vehicles are equipped with srs, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the srs airbags or pretensioner devic
  • S-TT-0002-10 Rev - ENGINE (PWS): Starting with the 2010 model year, scion began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
  • S-SB-0003-10 Rev - ELECTRICAL SYSTEM:SOFTWARE: Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin de
  • S-SB-0023-11 Rev - ELECTRICAL SYSTEM: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other co
  • S-SB-0012-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is now available to help minimize future o
  • S-SB-0012-14 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is now available to help minimize future o
  • S-SB-0035-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice november 10, 2016 rev1: ? Applicability has been updated to include 2015 model year xb vehicles, 2016 model year im vehicles, and 2015 ? 2016 tc vehicles. ? The parts information section has been updated. Any previo
  • ZE7_Warranty Pol - ENGINE (PWS): Warranty policy bulletin: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excess
  • S-SB-0003-10 Rev - UNKNOWN OR OTHER: Tsb: obsolete notice-june 6, 2014: this bulletin is now obsolete.
  • S-SB-0015-14 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bullet
  • S-TT-0073-13 Rev - ENGINE (PWS): Tech tip: starting with the 2010 model year, scion began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: reduced friction and wear on engine surfaces, improved fuel
  • S-SB-0017-14 Rev - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • S-SB-0017-14 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • ZE7_Part Status - ENGINE (PWS): Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
  • ZE7_Part Status - ENGINE (PWS): Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
  • ZE7_WEP_Customer - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along wit
  • ZE7_Dealer Daily - ENGINE (PWS): Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along wit
  • ZE7_Dealer Daily - ENGINE (PWS): Dd: toyota has updated the customer handling reference guide; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided faq to r
  • ZE7_WEP_Warranty - ENGINE (PWS): Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This warranty enhancement program will be launched in two phases due to current part production capacity limitations. Initially, toyota will
  • ZE7_WEP_Dealer L - ENGINE (PWS): Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • ZE7_WEP_Region L - ENGINE (PWS): Rl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • S-SB-0015-14 Rev - ENGINE (PWS): Sb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulleti
  • ZE7_Warranty Enh - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Ec: currently the reair kit for rav4 vehicles pn: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. The warranty system has been modified to accept this additional required part.
  • ZE7_Service Cons - ENGINE (PWS): Warranty enhancement: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive eng
  • S-TT-0002-10 Rev - ENGINE (PWS): Starting with the 2010 model year, scion began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil.
  • S-SB-0036-08 Rev - BACK OVER PREVENTION: If a creak, tick, or rattle noise is heard at the top of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield. This bulletin provides the recommended repair procedure to eliminate th
  • S-TT-0067-13 - VISIBILITY: Tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
  • S-TT-0017-10 Rev - EQUIPMENT: Certain service publications, technical service bulletins, service campaign technical instructions and service & parts operation communication bulletins may reference specifically required adhesives and sealants
  • S-TT-0032-11 Rev - EQUIPMENT: Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only.
  • S-SB-0035-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2008 ? 2016 model year scion vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bulletin to
  • S-TT-0069-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with xm satellite radio inc. After entering into a contract, registration of an 8-digit xm radio id is required. This 8
  • S-TT-0075-13 - VISIBILITY:GLASS, SIDE/REAR: The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
  • S-TT-0073-13 - ENGINE (PWS): Due to the improved performance and durability of 0w-20 synthetic oil, scion has extended the oil change intervals to 10,000 miles for vehicles that require this oil (except for fr-s). With this change, the following should be noted
  • S-SB-0020-11 - POWER TRAIN:AUTOMATIC TRANSMISSION: The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid mil ?On,? Shifting issues, and/or transmission damage. Use the information in this bulletin when
  • S-SB-0037-11 Rev - SEATS: All scion models may include side airbags as optional equipment. Scion does not recommend replacement of original seat covers with non-scion leather or other seat cover materials on vehicles due to the following: seat covers not recommend
  • S-TT-0032-11 Rev - TIRES: Please refer to the following recommendations for the best practices for vehicle tire rotations.
  • S-SB-0019-13 - EQUIPMENT: California (ca), federal (fed), and 50 state certified emission control underhood labels (emission labels) may be obtained through your dealership?S parts department utilizing standard replacement parts ordering procedures. Follow the guide
  • S-SB-0042-13 - VISIBILITY/WIPER (PWS): The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • S-TT-0059-13 - AIR BAGS: Scion vehicles are equipped with supplemental restraint systems (srs), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the s
  • ZE7_Warranty Pol - ENGINE (PWS): Warranty policy bulletin (pol14-12): toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibi
  • ZE7_Warranty Pol - ENGINE (PWS): Warranty policy bulletin (pol14-12): toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibi
  • S-SB-0005-15 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Ssb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • ZE7_Phase 2_WPB( - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where the vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive oil consumption
  • S-TT-0099-15 - ENGINE AND ENGINE COOLING: Tt: * there has been some concern with 3 piece piston ring installations for 2az-fe engines. * this tech tip contains the accepted installation method required for scion vehicles.
  • S-SB-0024-11 Rev - ENGINE AND ENGINE COOLING: Ssb: some 2007 - 2010 model year tc and 2008 - 2015 model year xb vehicles equipped with the 2az-fe engine may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the following repair proc
  • ZE7_Phase 2_Warr - ENGINE AND ENGINE COOLING: Wpb: the engine is covered under the toyota new vehicle limited warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). However, toyota is announcing a warranty enhancement program to cover warranty work fo
  • ZE7_Phase 2_Warr - ENGINE AND ENGINE COOLING: Wpb: the engine is covered under the toyota new vehicle limited warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). However, toyota is announcing a warranty enhancement program to cover warranty work fo
  • ZE7_Important Do - ENGINE (PWS): Dd: in limited cases vehicles being serviced for ze7 will require a replacement short block. Dealers will need to install the dowel pins between the short block and lower crankcase when performing this repair. A tech tip will be released in
  • S-SB-0031-14 Rev - ENGINE AND ENGINE COOLING: Ssb: some 2007 - 2009 model year tc and 2008 - 2015 model year xb vehicles equipped with 2az-fe engines may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the inspection procedure in th
  • S-SB-0023-11 Rev - EQUIPMENT: Ssb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • ZE7_POL14-12_WEP - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This warranty enhancement program will be launched in two phases due to current part production capacity limitations. Initially, toyota will
  • ZE7_VIN Expansio - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota is preparing a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain 2
  • ZE7_WEP_Updated_ - ENGINE AND ENGINE COOLING: Ec: the tamper tape recommended for the 2az-fe engine oil consumption inspection procedure found in t-sb-0158 (toyota) and s-sb-0031-14 (scion) is now available at the mdc. The bulletins will be updated to reflect the new ordering process a
  • S-SB-0002-15 - STRUCTURE:BODY: Ssb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard. T
  • ZE7_Service Cons - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • ZE7_WPB_WEP_Publ - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive engine oil consumpt
  • ZE7_WEP_Updated_ - ENGINE AND ENGINE COOLING: Ec: the tamper tape recommended for the 2az-fe engine oil consumption inspection procedure found in t-sb-0158 (toyota) and s-sb-0031-14 (scion) is now available at the mdc. The bulletins will be updated to reflect the new ordering process a
  • S-SB-0002-15 - STRUCTURE:BODY: Ssb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard. T
  • S-SB-0031-14 Rev - ENGINE AND ENGINE COOLING: Ssb: some 2007 - 2009 model year tc and 2008 - 2015 model year xb vehicles equipped with 2az-fe engines may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the inspection procedure in th
  • S-SB-0023-11 Rev - EQUIPMENT:ELECTRICAL: Ssb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • S-SB-0005-15 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Ssb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • ZE7_Service Cons - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • ZE7_WPB_WEP_Publ - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive engine oil consumpt
  • ZE7_POL14-12_WEP - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This warranty enhancement program will be launched in two phases due to current part production capacity limitations. Initially, toyota will
  • ZE7_VIN Expansio - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota is preparing a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain 2
  • S-SB-0040-08 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions.
  • S-SB-0020-11 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: obsolete notice-october 16, 2014: this bulletin is now obsolete. Please see s-sb-0024-14.
  • S-SB-0041-08 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year remanufactured automatic transmissions.
  • S-SB-0024-14 - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid mil "on," shifting issues, and/or transmission damage. Use the information in this bulletin
  • S-SB-0005-11 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: world standard (ws) automatic transmission fluid (atf) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with atf-ws in toyota vehicles r
  • S-SB-0003-11 Rev - WHEELS: Tsb: the purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing w
  • WPB (POL 14-12)_ - ENGINE (PWS): Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive engine oil consumpt
  • S-TT-0098-15 - ENGINE (PWS): "tt: based on current part order allocation, some piston types have been incorrectly identified while undergoing the ze7 2az oil consumption repair procedure. Replacement pistons for ze7 should be ordered based on the pistons removed from
  • POL 14-12 - ENGINE (PWS): Wpb: toyota has received some reports where the vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive oil consumption
  • S-TT-0099-15 - ENGINE (PWS): "tt: there has been some concern with 3 piece piston ring installations for 2az-fe engines. This tech tip contains the accepted installation method required for scion vehicles."
  • S-SB-0024-11 REV - ENGINE (PWS): "ssb: some 2007 2010 model year tc and 2008 2015 model year xb vehicles equipped with the 2az-fe engine may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the following repair pro
  • ZE7_PHASE2 11/18 - ENGINE (PWS): "wpb: the engine is covered under the toyota new vehicle limited warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). However, toyota is announcing a warranty enhancement program to cover warranty work f
  • ZE7_PHASE2 11/17 - ENGINE (PWS): "wpb: the engine is covered under the toyota new vehicle limited warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). However, toyota is announcing a warranty enhancement program to cover warranty work f
  • ZE7_IMP 11/12 - ENGINE (PWS): Dd: in limited cases vehicles being serviced for ze7 will require a replacement short block. Dealers will need to install the dowel pins between the short block and lower crankcase when performing this repair. A tech tip will be released in
  • POL14-12 - ENGINE (PWS): Warranty policy bulletin (pol14-12): toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibi
  • ZE7 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty policy bulletin (pol14-12): added the short block release authorization flow chart. Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phas
  • S-TT-0073-13 - ENGINE (PWS): Summary to be provided on a future date.
  • S-TT-0075-13 - VISIBILITY: Summary to be provided on a future date.
  • S-TT-0073-13 - ENGINE (PWS): Summary to be provided on a future date.
  • S-TT-0069-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • S-TT-0069-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • S-TT-0067-13 - VISIBILITY: Summary to be provided on a future date.
  • S-TT-0002-10 - EQUIPMENT: Summary to be provided on a future date.
  • S-TT-0002-10 - ENGINE (PWS): Summary to be provided on a future date.
  • S-TT-0002-10 - EQUIPMENT: Summary to be provided on a future date.
  • S-SB-0035-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • S-SB-0019-13 - ENGINE (PWS): Summary to be provided on a future date.
  • S-SB-003-10 - ENGINE (PWS): Summary to be provided on a future date.
  • S-SB-0042-13 - VISIBILITY/WIPER (PWS): Summary to be provided on a future date.
  • SSB-0019-11 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Toyota: 2008-2011 xb. There may be abnormal noise from the idler pulley assembly. *rm
  • STT-0014-10 - SEAT BELTS:FRONT:RETRACTOR: Scion: elr/alr convertible seat belts. Seat belts lock in place whenever leaning all the way forward and then lean back into the seat or pull the set belt completely out in order to get it buckled into the buckle. Condition may be result
  • SB-0018-10 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Scion: some models may exhibit a mil on condition with diagnostic trouble code(dtc) P2420 stored. This tsb applies to vehicles produced within the production change. *pe
  • SSB-0003-10 - ELECTRICAL SYSTEM:SOFTWARE: Scion: techstream ecu flash reprogramming procedure. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field fix procedures des
  • S-SB-0045-09 - ELECTRICAL SYSTEM:WIRING: Scion: srs light on dtc B1901/B1906: open front pretensioner circuit. Supplemental restraint systems. On some models, vehicles may exhibit a diagnostic trouble code (dtc) b190 and /or B1906. An updated wire harness is available to addre
Known Recall Investigations
  • Desiccated air bag inflator rupture investigation as of 20210917

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0335 [1] Crankshaft Position Sensor A Circuit Malfunction
  • P2420 [1] Evaporative Emission System Switching Valve Control Circuit High
  • B1901 [1] Air Bag Crash Sensor #1 Feed/Return Circuit Short To Ground
  • B1906 [1] Air Bag Crash Sensor #2 Feed/Return Circuit Short To Ground
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200801

Its using to much oil. I have to add oil every 2 weeks if not sooner

NoNoN NoneNone20200731

Its using to much oil. I have to add oil every 2 weeks if not sooner

NoNoN NoneNone20200726

Tl* the contact owns a 2010 scion xb. The contact stated that the oil level warning light was illuminated. The vehicle was taken to toyota direct (4248 morse rd, columbus, oh 43230, (614) 476-1979) who informed the contact that there was evidence of excessive oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under recall however, an extended warranty was available for purchase to assist in having the vehicle repaired. The failure mileage was 85,393.

NoNoN NoneNone20200725

Tl* the contact owns a 2010 scion xb. The contact stated that the oil level warning light was illuminated. The vehicle was taken to toyota direct (4248 morse rd, columbus, oh 43230, (614) 476-1979) who informed the contact that there was evidence of excessive oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under recall however, an extended warranty was available for purchase to assist in having the vehicle repaired. The failure mileage was 85,393.

NoNoN NoneNone20200512

My car 2010 scion xb burring oil due to defective piston ring designed by toyota. This problem should be cover by toyota even after 150,000 miles or after 10years old. It's is getting worse each year goes by toyota ignored the piston ring designed problem.

NoNoN NoneNone20180731

Drivers side seat keeps clicking, seat is locked in place and the bolts are tight. Seat is pumped up but still continues to click.

NoNoN NoneNone20180706

Two incidents within the last month (june-july 2018) of unintended acceleration. Both times occured while nearly stopped, with foot on the brake pedal. The engine revs as if hitting the accelerator, but foot is on brake. Had to press hard on brake to keep from lurching forward. Lasted 2-3 seconds.

NoNoN NoneNone20180325

Over the past 4 years i have had the door locks malfunction on four separate occasions, some parts even malfunctioning after they were replaced at toyota service centers. Locks do not engage when locked via door switch button, through keyless fob, and when manually attempting to engage it is jammed and physically hard to engage lock. Has occurred twice on front passenger side and twice on left rear side. 2014 - front passenger, 2015- rear left, 2016-rear left, 2018-front passenger. Began happening intermittently, now is permanently jammed.

NoNoN NoneNone20170809

Takata recalllocal dealer states they can't correct at this time

NoNoN NoneNone20170323

Takata recall -i have called the toyota dealership in thousand oaks ca where we bought the car and they always tell me they don't have any replacements.

NoNoN NoneNone20170221

Excessive engine oil consumption. My car engine oil drop way below the lower limit of the oil stick mark between the oil change interval. I have to add 1.5 quart of oil to bring the level back to normal level (between the hi and lo mark). The car consumes most of the oil with only 2000 miles from the last oil change.

NoNoN NoneNone20170129

Tl* the contact owns a 2010 scion xb. The contact stated that the driver's side air bag cover was loose and the inflator material was protruding. The contact called a local dealer (chuck patterson toyota, 200 east ave, chico, ca 95925, 877-815-6924) and was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact received a notice from tk holdings. The failure mileage was 107,245.

NoNoN NoneNone20161214

Takata airbags. I have been waiting over 6 momths for word on when my airbags will be repaired. I have had to make numerous cross state trips with my kids in this possible death trap. I called today and was told there was no announced date for repair as of yet. This is beyond a reasonable amount of time for repairs and want a solution asap as i have to drive my car and transport passengers.

NoNoN NoneNone20161002

"takata recall" in june 2016 we received in the mail a notice of recall for the front passenger airbag inflator that is produced by takata. We have contacted our local toyota dealer to have the part replaced, and we continue to wait 4 months later for parts that are not yet available. This is a family vehicle that needs to be used on a daily basis in the state of florida. This is a major safety concern for myself and my family. Toyota telling us "we are waiting for the parts" and you will be notified via mail when they do, to schedule an appointment is not fixing the problem. They do not even have an estimated time frame.

NoNoN NoneNone20160822

"takata recall" i received the recall notice in the mail which states the propellant in these faulty airbag inflators may degrade after prolonged exposure to high humidity and fluctuating high temperatures. If airbags do deploy it can result in injury of vehicle occupants or death. Recommendations are not to operate the vehicle with an occupant in the front passenger seat, until airbags are replaced. We live in cathedral city, california, we have high heat with severe summer temps, humidity, and fluctuating temperatures. We are a family of four and often have a fifth passenger. I called toyota of the desert in cathedral city and spoke with janie. Janie stated the airbag parts were not in and didn't know when they would be in. She instructed me to call back in two weeks. I asked if a rental vehicle will be provided in the mean time, she stated toyota does not cover a rental, all customers have to pay out of pocket. I feel that toyota of the desert has failed to remedy this problem in a reasonable time, and has failed to provide its customers with a rental vehicle due to the delay.

NoNoN NoneNone20160717

Tl* the contact owns a 2010 toyota scion xb. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags). The parts were not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20160715

Tl* takata recall. The contact owns a 2010 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms the remedy not yet available.

NoNoN NoneNone20160629

"takata recall". Online notice advises passenger airbag is unsafe and can result in serious injury or death. After trying to contact scion unsuccesfully, called gosch scion in hemet, california who confirmed the inflator was indeed deadly. I asked if it was safe to drive and reply was "that's up to you". After a few more words were exchanged to the effect this $25,000 car was a pos, the gosch replied i would feel the same way if it was mine. Said they didn't have parts to fix and i would be contacted. Bottom line. I now have a car that is a deathtrap and am upset nobody in authority prevented such a worldwide debacle from taking place until several innocents died . My car is now being garaged indefinitely.

CrashNoY 1 InjuredNone20160609

Tl* the contact owned a 2010 scion xb. The contact stated that while the driver was driving approximately 10 mph, the vehicle was rear ended by another vehicle causing the vehicle to crash into the rear of the vehicle in front. The front driver side air bag deployed. The driver sustained air bag fragments injuries and burn injuries from the air bag deployment. A police report was filed. The vehicle was towed and deemed destroyed. About a month later, the contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 15v689000 (visibility). The manufacturer was not made aware of the failure. The failure mileage was 48,019.

NoNoN NoneNone20160608

Tl* takata recall. The contact owns a 2010 scion xb. The contact received notification for nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/11/2017*ct updated 6/22/18*jb

NoNoN NoneNone20160608

2010 scion xb. Consumer writes in regards to no remedy available within a reasonable time frame to repair recall 16v-340. *ld

NoNoN NoneNone20160606

Tl* takata recall. The contact owns a 2010 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/25/2017*ct updated 01/26/17.*jb

NoNoN NoneNone20160605

"takata recall" i received a recall notice back in june 9, 2016 and to date have had no further updates or information that this will be fixed. The only thing indicated was do not have a passenger sit in the front seat. This is almost next to impossible as i have to take my mother to places as well as other family members. This is unacceptable and i want this potential death hazard repaired.

NoNoN NoneNone20160531

Takata recall have been waiting for replacement passenger air bag since approximately june 2016. Have been inconvenienced and not able to ride with a passenger in front. Can never get any status from toyota dealer as to when replacement will be available.

NoNoN NoneNone20160530

Tl* takata recall. The contact owns a 2010 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the higher end vehicles were being serviced before his scion vehicle. The contact had not experienced a failure.

NoNoN NoneNone20160530

Takata recall -- recall announced in may 2016 and 11 months later no action to correct.

NoNoN NoneNone20160525

Takata recall this has been going on for years. My son is driving this car now. This specific recall was announced in may 2016, but toyota has failed to make a remedy available. This means my son, and his passengers, are at risk of a deadly airbag explosion and toyota must be made to actually implement the recall remedy immediately. We can't afford to park the vehicle until toyota gets around to it, or turn it into a one-person vehicle, when we paid for a 4-person vehicle.

NoNoN NoneNone20160522

Takata recall g1p, no remedy from manufacturer. Electrical recall c0m, no remedy.

NoNoN NoneNone20160522

Takata recall airbag recall issued may 23, 2016 which is 6 months ago. When is my car going to be fixed? What can i do to get my car fixed? How long am supposed to wait? If no fix in sight can i return car to toyota for a refund?

NoNoN NoneNone20160522

Tl* takata recall. The contact owns a 2010 scion xb. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 15v689000 (visibility). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called toyota of hollywood fl at (866) 332-6839 (1450 n state rd 7, hollywood, fl 33021) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20160522

Nhtsa recall # 16v340 i visited twice at scion freeman 204 ne loop 820 hurst tx 76053 but the manufacturer has failed to fixed air bag problem, due to unavailable of parts, its a very serious issue may be case of death or injuries , i request please take the immigrate action regarding this complain thanks

NoNoN NoneNone20160522

Takata recall g1p, no remedy from manufacturer. Electrical recall c0m, no remedy.

NoNoN NoneNone20160522

Bad tacata air bag, no fix since may 2016

NoNoN NoneNone20160519

Tl* takata recall. The contact owns a 2010 scion xb. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160430

Takata recall!!! Whats with the wait? Its been a year! In hawaii summer is fast approaching. My car is a ticking time bomb! What the hell are you folks doing about it?

NoNoN NoneNone20160226

Takata recall - never received recall message from manufacture

NoNoN NoneNone20160103

While driving in 1-2 inches of slush and snow my tires began to slip and the my vehicle regained control. It happened as i was turning into a culdesac. This had happened before and the normal stability vsc light would flash and alert me however this time the abs, brakes, vsc, and no stability control light came on and stayed on. I have reset the display, let the vehicle set over night, disconnected the battery and the lights remain on. My brakes lock up and the tires spin out on a whim. The cost to fix it is about $900 but the mechanic says it may not fix the problem. The connection at the hub is fine.

NoNoN NoneNone20140811

Fuel tank will not fill beyond half while gauge reads full and could strand me on vacant hi-ways. *tr

NoNoN NoneNone20140604

Tl* the contact owns a 2010 toyota scion xb. The contact stated that while driving, the brakes failed to engage. The vehicle was taken to the dealer who stated that the abs and ecm needed to be reset. The vehicle was repaired. The manufacturer was notified. The failure mileage was 41,928...Updated 08/11/14 *bf updated 08/20/2014 *js

CrashNoN NoneNone20140508

While pulling into my driveway my accelerator suddenly surged forward into a brick plantar box, i was able to stop the vehicle with the brakes and emergency hand brake, although the gas pedal has always been sensitive the surge of acceleration has not been this excessive until now. Toyota states there has not been any claims on this vehicle... *tr

NoNoN NoneNone20140404

Unintended acceleration - at very low speed, with foot on brake, engine revved and car surged. This has now occurred three times. *tr

NoNoN NoneNone20120430

2010 toyota scion xb. Consumer states engine shut off while driving on five different occasions. *tgw the dealer informed the consumer to drive the vehicle, until the problem happened again. *jb

CrashNoN NoneNone20110807

Tl*the contact owns a 2010 toyota scion xb. The contact stated that the vehicle was parked on an incline with the emergency brake engaged yet, the vehicle rolled away independently, crashing into a tree. The front end of the vehicle and the undercarriage were damaged. The manufacturer was contacted and advised that the brake failure was not recalled. The vehicle was not repaired. The failure and the current mileage was 9,000.

NoNoN NoneNone20110228

Unintenional acceleration. *tr

NoNoN NoneNone20110213

The first time my brakes stopped working was in the endings of may of 2010, i was in a bumpy road going about 45 mph. I was nearing a stop sign and my brakes would not work. The brake pedal would touch the floor until i received signals that it was working. It did this about 3-4 times. I took my car in that same day and nothing was found to be wrong. Six months later, this same incident happened again. But this time i was in a traffic area and people around. My brakes would not work, they were again doing the same thing. I contacted a specialist from toyota scion and he came a week later and inspected my car and found nothing wrong. But he did actually do something about it, which was great. He replaced my brake cylinder. So after this second time i thought it wouldn't happened again. But it was a much shorter time frame than the last 2. The third time was on february 14, 2011, only 3 months from the 2nd,. Now i just don't feel safe driving my vehicle. I have a child, and a little sister that often ride with me. I don't want there to be a bad accident where i wont be able to brake at all. Not only that, but my brakes shouldn't be doing this in the first place. *tr

NoNoN NoneNone20100814

I have a rs 7.0 which has the body kit. Very often, when i turn, especially if there is a passenger or extra weight in the car, it sounds as though the front wheels are scraping against the body of the car. Of course, the dealer can't hear the sound at all. But that is what i expected. I just hope that when the tire blows because of wear, i don't get killed. The car is almost three months old and this has been happening since i bought it. *tr

NoNoN NoneNone20100703

A crack in the windshield has appeared. It is about 12' long, in a slight "l" shape, starting on the passenger side near the top. There was no impact by pebbles or ice or anything. The car is a month old today, and has about 1900 miles on it. *tr

NoNoN NoneNone20100509

Brake pedal feels spongy. It feels like there is air inside the hydraulic system. The car takes longer to stop time to time. The braking is inconsistent. This is a very big safety problem in this car. *tr

NoNoN NoneNone20100301

Returned accelerator problem to dealer was told they would test drive it to try to duplicate the sticking. Then would contact toyota "to see what toyota wanted to do about it". I feel toyota should be forced o buy back all of the vehicles they sold which are clearly potential death traps. Toyota tells me there is no electronic problem, while at the same time admitting they have no idea whatsoever what is causing sticky gas pedals. Their franchise to build and distribute vehicles in this country should be taken away, i don't care how many billions of dollars they lose. *tr

CrashNoN 1 InjuredNone20100223

We question why none of the 4 airbags (2 sides, driver or passenger) deployed in a crash that had the 2010 scion xb airborne. And the vehicle rolled resting upright on the front of the car. The injuries were predominantly seatbelt bruises and a fractured kneecap. The multiple impacts during rolling may have been too low to initiate an airbag deployment or it could indicate a problem. What should be done to determine whether the response was appropriate? The car will likely be totaled by state farm. Is there (or should there be) any "trigger" that causes records to be kept on levels of damage and whether airbags actually deployed? *tr

NoNoN NoneNone20100201

2010 scion xb-the steering will sometimes feel as if it just gives out. It only happens for about 2 seconds-but when it does it is very frightening. I have felt it happen twice now-the first time i was on a ramp and it felt as if the car was going to go straight off the ramp--but it kept curving as it should-then control of the steering was restored and i was fine. *tr

NoNoN NoneNone20100117

My scion xb developed an l-shaped crack in the front windshield, starting from the bottom of the passenger side (below the wipers), going up and to the left towards the driver side. The crack is about 6 inches long and it suddenly appeared with no apparent cause one morning. *tr

NoNoN NoneNone20091228

Tl* the contact owns a 2010 toyota scion xb. The contact stated the instrument panel would not illuminate. The dealer advised he was unfamiliar with the failure and was unable to offer a remedy. The vehicle was not repaired. The current and failure mileages were 1,100. Updated 06/21/10 *bf the consumer stated the back ground of the gauges on the instrument panel were black and the pointers and numbers were red. In dull light and at night, with the panel lights on, everything was visible. However, as day light became brighter, the ability to read the instrument panel became difficult. The consumer stated the problem is not electrical, however this is the closest component we have to describe the instrument panel. I also chose structure as a component as well, as it may just be a design issue. Updated 06/24/10. *jb

NoNoN NoneNone20091031

Tl*the contact owns a 2010 toyota scion xb. The contact stated that the brakes felt very loose and that the rotors over heated at 5,000 miles. When the failure occurred it forced the contact to increase the stopping distance. The vehicle was taken to the dealer numerous times for the failure. The dealer resurfaced the rotors; however, the failure was not corrected. The rotors continued to overheat and the brakes made a loud squeaking noise. The vehicle was not repaired. The failure mileage was 5,000 and the current mileage was 18,812.

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