150844001J

Bulletin No.:
Service Bulletin
Date:
15-08-44-001J
September, 2019
INFORMATION
Subject:
GM of Canada OnStar® Cellular Communication Upgrade
Models:
2000-2014 GM Passenger Cars and Light Duty Trucks
2015 Buick Enclave
2015 Cadillac Escalade Models (Built W/O VV4)
2012 Chevrolet Colorado
2015 Chevrolet Camaro, Express, Traverse
2015 Chevrolet Silverado 2500/3500, Suburban, Tahoe (Built W/O VV4)
2012 GMC Canyon
2015 GMC Acadia, Savana
2015 GMC Sierra 2500/3500, Yukon Models (Built W/O VV4)
2005-2010 Pontiac Vibe
Equipped with OnStar® (RPO UE1)
Attention: This Bulletin does not apply to vehicles equipped with RPO UE0.
This Bulletin has been revised to remove the “1-year” OnStar® section, revise a bullet point
from the Please Be Sure To Read These Important Guidelines section and add a new section
entitled Pontiac G8. Please discard Corporate Bulletin Number 15-08-44-001I.
Canadian Upgrade Program Overview
Canadian wireless service providers plan to
decommission their 2G Code Division Multiple Access
(CDMA) network through 2015. OnStar® currently
depends on active and functioning 2G CDMA networks
to deliver services. As a result, in order to continue to
provide OnStar® services without interruption,
Canadian vehicles that do not have OnStar® 3G/4G
LTE will need a hardware upgrade.
In order to upgrade their vehicle hardware and continue
receiving OnStar® services, a customer will receive a
letter from OnStar® with instructions for the upgrade
process when the hardware is available for installation
on their vehicle. There are different versions of
hardware required for vehicles that will be available at
different times in early 2015, so it is important that
customers first receive the communication from
OnStar® to begin the upgrade process.
Note: Refer to PI1533 for additional repair instructions
that may be required for select models to ensure proper
handsfree voice recognition performance.
Notice: Canadian OnStar® equipped vehicles
travelling into the United States are to be serviced as
would any U.S. vehicle while visiting, or relocating, to
the United States. Follow normal diagnostic and repair
procedures to support customer satisfaction regardless
of vehicle point of origin.
Copyright 2019 General Motors LLC. All Rights Reserved.
Software Calibrations within the Procedures
Below that MUST be Completed before
Proceeding with this Bulletin:
Volt and ELR
• 2011-2014 Chevrolet Volt and 2014 Cadillac ELR
– #PIC5920: Vehicle Will Not Charge And Hybrid
Loss Of Isolation With DTC P0AA6
Note: 2011-2014 Chevrolet Volt and 2014 Cadillac
ELR — the HPCM2 and BECM Must Be updated with
the latest calibrations available on TIS2WEB prior to
proceeding with OnStar® cellular communication
upgrade. Use the unique labor operation in the
#PIC5920.
•
2011-2012 Chevrolet Volt – #11342E: Customer
Satisfaction - Enhancements for Side Impact Pole
Performance
All Vehicles with Radio RPOs IO3, IO4, IO5, IO6, or
(RAO – UA3)
• 2013-2015 Vehicles with radio RPOs IO3, IO4,
IO5, IO6, or (RAO – UA3) (ATS Base Radio) – use
latest version of PI1238: No XM on Start-Up when
Manually Tuned and/or Using Voice Recognition,
No Radio Wake-Up
Note: 2013-2015 Vehicles with radio RPO’s IO3, IO4,
IO5, IO6, or (RAO-UA3) (ATS Base Radio) Ensure that
the radio has the latest calibration available on
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September, 2019
TIS2WEB prior to proceeding with the OnStar® cellular
communication upgrade. As stated in this PI, the “Audio
Soft Version” label should be 000474 or lower before
continuing. If version 000477 is already installed,
reprogramming is not necessary. DO NOT reprogram.
Software corruption may occur. Use the unique labor
operation in the #PI1238.
Please Be Sure To Read These Important
Guidelines:
• The customer must accept OnStar’s “User Terms,
Privacy Statement and Software Terms" in order
to get the hardware upgrade. The customer can
provide their acceptance at www.onstar.ca by
logging into their OnStar® account.
• After accepting the OnStar® User Terms and
Conditions, the customer will need to call the
OnStar® call center to begin the ordering process.
English/French: 1-877-935-8717
• Some customers will be required to purchase a
non-refundable OnStar® Service Plan at the
regular retail price (no discounts are available):
• The OnStar® Service Plan is non-refundable or
transferable to another person. Upgrades can
apply unused subscription months to a new or
Certified Pre-Owned OnStar® equipped GM
vehicle purchase or lease prior to the
expiration date.
• Hardware will be ordered and shipped to the
customers selected dealer for installation.
• Hardware upgrade sets are VIN specific and must
be installed on the vehicle that the set was
ordered for.
• Actual odometer reading must be used on the
Repair Order (RO).
Note: DO NOT estimate the odometer reading of the
vehicle.
•
•
•
•
(If available) customers will receive a new
Hands-Free Calling number once the new
hardware is installed and configured.
Any nametags that were stored in the old system
will need to be reset by the subscriber once the
new hardware is installed.
Customers are responsible for the charges
described in the communication from OnStar®
regardless of whether their vehicle is in or out of
the New Vehicle Warranty period. In addition,
customer should not be charged labor costs.
Dealers can charge GM the labor for the upgrade
as specified at the end of this bulletin used the
listed labor operation.
All GM vehicles built in 2000 and after, and that
are equipped with digital hardware, are eligible for
an OnStar® hardware upgrade.
Bulletin No.: 15-08-44-001J
Pontiac G8
• 2008-2009 Pontiac G8 – #PIC6184: Voice
Message Displayed On Radio After OnStar
Upgrade
Note: A dealer may notice "VOICE" displayed on the
radio after installing the Upgrade. Remove terminal 12
of X2 connector and tape it back in the harness to
resolve the concern. Use the unique labor operation in
the #PIC6184.
Aftermarket Equipment Installed
Prior to starting the upgrade the technician should
inspect the radio to verify that the GM original
equipment radio is present and functioning. If an
aftermarket radio, navigation, amplifier, or bluetooth
has been hard-wired into the vehicle, ensure that the
Service Advisor is aware and the customer has
approved to go ahead with the upgrade given the risk
that their aftermarket accessory and/or OnStar® might
not work after the upgrade has been completed.
Note: The following statement was presented to the
customer in their original offer communication.
“Vehicles equipped with hard-wired aftermarket
electronic equipment, such as radios, receivers,
navigation systems, amplifiers and bluetooth systems
may not be compatible with the upgraded OnStar
hardware. If this type of equipment is installed in your
vehicle and you choose to upgrade your OnStar
hardware, your OnStar® system and the aftermarket
equipment may not operate after the upgrade, and you
will be responsible for any extra costs associated with
upgrading the vehicle’s OnStar® hardware, including
any costs to reverse the installation.”
Part Ordering Process – Active OnStar®
Subscribers
To upgrade their vehicle to an OnStar® 4GLTE
(Generation 10) or 3G (Generation 9.4) system, the
customer must do the following:
1. Currently have an active OnStar® service plan.
2. Have received an upgrade communication letter
from OnStar®.
Note: OnStar® will communicate to subscribers when
their specific hardware is available. Not all hardware
types will be available at the start of the program.
3. Go to the website www.onstar.ca and sign into their
OnStar® Account to accept OnStar’s “User Terms,
Privacy Statement and Software Terms.”
4. Contact OnStar® to initiate the hardware order:
• “User Terms, Privacy Statement and Software
Terms” must be accepted prior to ordering
hardware.
• English/French 1-877-935-8717
Bulletin No.: 15-08-44-001J
September, 2019
5. Purchase a one year (annual) service plan (as
required) on the OnStar® website or through the
OnStar® Advisor.
• Service Plan is non-refundable, when required.
• Current Basic Plan, 2014 Remotelink Key Fob
Service, and Factory Trail Service customers
may not require a commitment.
• Unused portions of the annual package is
transferable to a new OnStar® 4G LTE
equipped vehicle.
6. Wait for selected Dealer to schedule an
appointment with the customer.
Take the vehicle to the dealership on the appointment
date for the hardware installation and activation.
Part Ordering Process and Hardware Installation –
New Unsold Vehicles on Dealers Lot
1. Dealers will automatically receive OnStar®
hardware upgrade kits for affected dealer new
vehicle inventory beginning spring 2015.
Note: Not all upgrade modules will be available at
program launch, modules will be release for dealer
inventory when they are available. Upgrade kits are
VIN specific, installing a kit in another vehicle will cause
configuration issues and might result in damaging the
module.
2. Dealer will be provided a summary by e-mail of the
parts being shipped (FEDEX) to their dealership
from York Electronics.
Note: On reviewing the list, if the vehicle is no longer in
the dealer inventory (either due to sale or dealer trade)
contact York by phone, e-mail, or fax to get a Return
Material Authorization. Parts should not be forwarded
to the dealer or installed in the customer’s vehicle.
York Contact Information:
Eastern Canada
Phone: English 1-888-650-9675 ext. 307
Phone: French 1-888-650-9675 ext. 302
Fax: 1-888-650-9677
E-mail: [email protected]
Western Canada
Phone: 1-800-361-2894 ext. 1
Fax: 1-800-361-5396
E-mail: [email protected]
3. Technician will install parts, program the module
using Service Programming System (SPS)
available on TIS2WEB and confirm connection.
• Service Technician will follow the installation
instructions below.
4. If successful, the technician will simply verify
activation is complete.
Upon confirmation of successful hardware installation,
apply the OnStar® 4G Wi-Fi sticker to the vehicle near
the price and fuel economy label, the vehicle is ready
for sale.
Note: These vehicles will not behave exactly like those
with factory installed modules. The OnStar® activation
message will begin to play once the vehicle is driven
1.6 km (1 mile) and will play at each key cycle until the
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vehicle is sold and the customer has accepted the
OnStar® User Terms, Privacy Statement and Software
Terms. For some vehicles the OnStar® icon on the
radio display screen will be grayed out and inactive
after the upgrade. This icon becomes active once an
active OnStar® account is added to the vehicle. It is
important to note that the Wi-Fi feature will be active
and can be used in demonstrations.
Customer Hardware Upgrade
To complete the hardware upgrade for a customer’s
vehicle to an OnStar® 4G LTE (Generation 10) or 3G
(Generation 9.4) system, the dealership will complete
following below:
1. Direct all customer questions to OnStar®.
• If the customer has received the upgrade letter
and they have additional questions, they can
call OnStar® at 1-877-935-8717 (English/
French) or by pressing their blue button.
2. Dealers will be notified daily by e-mail of orders
placed for their dealership with related customer
contact information.
3. Dealers will contact the customer to schedule an
appointment.
• Technician will verify VIN and customer
information on Kit with VIN of installation
vehicle (do not install hardware if VIN does not
match).
Note: Installing the hardware in the wrong vehicle
might damage the hardware.
• Tech will complete installation of hardware.
• Tech will use Service Programming System
(SPS) to activate the hardware.
• The upgrade module can only communicate
with the GDS 2 diagnostic tool.
Tip: Some 2013 and prior vehicles are supported by
the Tech 2 diagnostic scan tools. The Tech 2 is not
capable of communicating with the upgraded OnStar®
module. GDS 2 must be utilized to perform diagnostics
specific to the upgraded OnStar® system on these
vehicles.
Note: It is important to correctly complete the following
step in order to avoid manual configuration.
4. The technician will push the OnStar® Blue Button
to confirm successful activation.
5. Upon confirmation of successful activation, the
vehicle is ready for customer pick up.
Software issues related to this bulletin:
Issue #1
Issue Description:
After Gen 9.4 CDMA EOL Upgrade the vehicle will not
be capable of a door lock/unlock from an OnStar
Advisor. Unlock service for the customer will be
provided with Roadside Assistance, which is included
in all paid OnStar Service Plans. There is no impact to
customer key FOB functionality.
Page 4
September, 2019
Bulletin No.: 15-08-44-001J
Impacted Vehicles
Cause:
The vehicle requires discrete signal to operate the door
locks. This functionality was not turned on in the design
of the hardware and cannot be fixed.
•
2002-2005 Cadillac Seville, Deville and DHS
Impacted Vehicle Table
Customer Questions:
Year
Make
If the customer has further questions or concerns about
the loss of the door lock/unlock functionality, they may
call the OnStar CDMA End Of Life (EOL) Team at
877-935-8717.
2002
Cadillac
Deville
2002
Cadillac
Deville DHS
2002
Cadillac
Deville DTS
2002
Cadillac
Seville SLS
2002
Cadillac
Seville STS
2003
Cadillac
Deville
2003
Cadillac
Deville Luxury
2003
Cadillac
Deville Touring
2003
Cadillac
Seville SLS
Seville STS
Impacted Vehicles
•
•
•
•
2003-2005 Buick Terraza
2003-2005 Chevrolet Venture
2003-2005 Oldsmobile Silhouette
2003-2005 Pontiac Montana
Impacted Vehicle Table
Model
2003
Cadillac
Year
Make
Model
2004
Cadillac
DHS
2003
Chevrolet
Venture
2004
Cadillac
Deville
2003
Chevrolet
Venture AWD
2004
Cadillac
Seville
2003
Oldsmobile
Silhouette
2005
Cadillac
DHS
2003
Oldsmobile
Silhouette AWD
2005
Cadillac
Deville
2003
Pontiac
Montana
2003
Pontiac
Montana AWD
2004
Chevrolet
Venture
2004
Oldsmobile
Silhouette
2004
Pontiac
Montana
2005
Buick
Terraza
2005
Chevrolet
Venture
2005
Pontiac
Montana
2005
Pontiac
Montana SV6
Issue #2
Issue #3
Issue Description:
After CDMA EOL Upgrade, the vehicle will not receive
Engine Oil Life data.
Cause:
The functionality design of the hardware does not
support OnStar OVD email oil life data.
Impacted Vehicles
•
2006 Buick Lucerne with 3.8 L26 V6 engine
(models CX, CXL and CSX)
Issue Description:
Replacement Instructions
After CDMA EOL Upgrade the vehicle’s Driver
Information Center may display a message stating
“Phone Not Present.” This message cannot be fixed/
turned off permanently, but can be cleared on every
ignition cycle. There is no impact to OnStar services or
vehicle functionality in any way.
For the HUMMER H2 MY 2003-2007 Follow the
Instructions Listed Below:
Note: Technician will verify VIN and customer
information on Kit with VIN of installation vehicle (do not
install hardware if VIN does not match.)
Cause:
1. To access the OnStar® module, refer to the
Service Information (SI) for the appropriate
procedure.
Note: After the removal of the original OnStar®
module, modification of the new module is required to
secure the module into place.
The vehicle originally used a GM approved cell phone
that could plug into the vehicle. That handset has been
discontinued, and is thus not present. The functionality
to disable the message was not included in the CDMA
EOL upgrade programming.
Customer Questions:
If the customer has further questions or concerns about
the error message, they may call the OnStar CDMA
End Of Life (EOL) Team at 877-935-8717.
Bulletin No.: 15-08-44-001J
September, 2019
4032379
2. Obtain two strips, approximately 177 mm (7 inches)
in length, of 2” Velcro® 191195 Reclosable Loop
Fastener Tape (hook and loop) or equivalent and
apply one side of the tape to the bottom of the
module as shown above.
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4. Cover both sides of the module with BRS Tape
KT13487 (1) or equivalent, as shown above.
4032567
4032430
3. In the open space in the instrument panel (I/P),
where the original module was, install on the
bottom portion of I/P the other side of the 2”
Velcro® 191195 Reclosable Loop Fastener Tape
(hook and loop) or equivalent as shown above.
5. Cover the back of the module with 3M™ 4314
Urethane Foam (½” x 7”) or equivalent as shown
above.
6. Install the female to male cable (P/N 23242476) to
the vehicles GPS antenna cable.
7. Install the UHF adaptor cable (P/N 23242478) to
the vehicle’s cellular (purple) cable.
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September, 2019
4034965
8. Wrap the female to male cable and the UHF
adaptor cable with 3M™ 4314 Urethane Foam
Tape or equivalent to eliminate any potential noise
as shown above.
9. Transfer the Bluetooth Antenna, if equipped, to the
new module.
10. Connect the female to male cable (P/N 23242476)
to the module’s outboard connector (GPS).
11. Connect the UHF adaptor cable (P/N 23242478) to
the module’s inboard connector (cellular).
Bulletin No.: 15-08-44-001J
14. To program the control module, perform the
following procedure:
14.1. Install EL-49642 SPS programming
support tool.
Note: Due to a change in SPS you must select
‘Reprogram ECU’, for Telematics Communication
Interface Control Module Programming from the
Selected Programming Process even if the unit is being
replaced.
If ‘Replace and Program ECU’ is selected the
Telematics Communication Interface Control
Module will not be listed in the Supported
Controllers screen. You must go back and
select ‘Reprogram ECU.’
14.2. In the SPS Supported Controllers screen,
depending the model year, there will be one
of three options that are listed below.
Select the appropriate option for the vehicle:
– Mobile Telephone Communications
Interface Control Module (Use ONLY per
Bulletin 15-08-44-001)
– Telematics Communication Interface
Control Module (Use ONLY per Bulletin
15-08-44-001)
– Vehicle Communication Interface Module
(Use ONLY per Bulletin 15-08-44-001)
14.3. Follow the on-screen instructions to
complete programming.
Note: If there is a programming issue, please contact
Techline Customer Support Center (TCSC) at
1-800-828-6860 (1-800-503-3222 for French).
15. Turn the ignition to the OFF position and wait ten
minutes.
Notice: A 10 minute wait time is required to avoid
configuration errors.
Note: Do NOT press the RED (OnStar® Emergency
Button) at any time during the installation. This will
cause module configuration issues.
If you inadvertently press the RED (OnStar®
Emergency Button) during installation, you will not
be able to complete the final configuration with the
advisor until the next day.
16. Turn the ignition to the ON position and press the
OnStar® Blue Button to call OnStar®.
Note: The vehicle must be located in an area with a
strong cellular network to perform this step.
4034924
12. Secure the module to the recently installed
Velcro® 191195 Reclosable Loop Fastener Tape
(hook and loop) or equivalent inside the I/P as
shown above. Ensure to position the cables out of
the way of the module while installing.
13. To reassemble the vehicle, refer to the Service
Information (SI) for the appropriate procedure.
Important: The customer SHOULD NOT be the first
one to press the OnStar® Blue Button after installation.
16.1. The technician will hear a message stating
“Hello and welcome to OnStar®. Your
OnStar® account is currently inactive”.
Please push the OnStar® Blue Button again
to activate your account, learn more about
OnStar® services, or speak to an OnStar®
Advisor.
16.2. The technician will announce themselves by
first name, dealership name and explain the
vehicle has been upgraded for Canadian
CDMA Transitions.
Bulletin No.: 15-08-44-001J
September, 2019
Note: During activation with the OnStar® Advisor, the
French Language option may be requested.
17.
⇒
⇒
⇒
18.
16.3. OnStar® advisor will confirm that the vehicle
is set up correctly and if no issues were
identified.
If the OnStar® advisor identifies an issue they will
complete a manual configuration while on the call.
The technician will complete the manual
configuration call with the OnStar® Advisor.
17.1. The technician will need to provide the
following information for a manual
configuration:
• Customer Name
• Dealer Code with Division
• Vehicle VIN or:
OnStar® Account Number
Old STID – located on the label of the original
module (for customer vehicles this is also located
on the Upgrade kit packing slip)
Customer Phone Number
Upon confirmation of successful hardware
installation, the procedure is complete.
rechargeable and once discharged below a specified
voltage threshold the back-up battery must be
replaced.
• MAKE SURE IGNITION IS OFF AND RAP IS
DEACTIVATED PRIOR TO REMOVAL OF
THE ONSTAR® MODULE.
1. To access the OnStar® module, refer to the
Service Information (SI) for the appropriate
procedure.
For Vehicle MY 2005-2010 Vibe, Follow the
Instructions Listed Below:
Note: Technician will verify VIN and customer
information on Kit with VIN of installation vehicle (do not
install hardware if VIN does not match)
Important: Certain OnStar® equipped vehicles may
be equipped with a back-up battery. The back-up
battery is a non-rechargeable, lithium battery intended
to provide an auxiliary power source for the telematics
communication interface module in the event of a
vehicle collision where power from the main vehicle
battery is lost. Disconnecting power to the OnStar®
module in any way while the ignition is ON or with
retained accessory power (RAP) activated may cause
activation of the OnStar® Back-Up Battery. Once the
Back-Up Battery is activated it will stay on until the
power is restored back to the telematics communication
interface control module. The back-up battery is not
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4003867
Note:
•
During the installation of the OnStar® 3G/4G
LTE module there may be interference with the
module to the bracket not allowing the module
to fully seat into place. If this occurs please
refer to the “OnStar® Module Bracket
Modification” section at the end of this bulletin.
• Some modules are not as thick as the original
modules and require installation of foam to the
mounting bracket to prevent movement of the
module. Refer to the OnStar® Bracket
Modification” section at the end of this bulletin.
• For labor time adjustment for the modification,
please refer to the “OnStar® Bracket
Modification” section at the end of this bulletin
for information.
2. If installing the modules P/N 23230482, 23230536,
23230537, 23235220, 23235227, 23235234 and
23383877, transfer the Bluetooth Antenna (1), if
equipped, to the new module.
Note: For all other module P/Ns the Bluetooth Antenna
is not required and may be discarded.
3. Install the new module and connect the electrical
connectors as necessary.
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September, 2019
Bulletin No.: 15-08-44-001J
Note: The vehicle may have two different
configurations, with or without UHF cable. Use the
appropriate procedure below:
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4004061
4004070
4069297
4. If the vehicle requires a UHF adaptor cable
(P/N 23242478) proceed with this step:
4.1. Install the UHF adapter cable (P/N 23242478)
to the antenna connector (1) of the module.
4.2. Install the female to male cable
(P/N 23242476) to the module (2).
4.3. Connect the UHF adapter (1) and the female
to male (2) connector to the vehicle cables.
5. If the vehicle does not require a UHF adaptor cable
(P/N 23242478) proceed with this step:
5.1. Install one female to male cable
(P/N 23242476) to the antenna connector of
the module (1).
5.2. Install one female to male cable
(P/N 23242476) to the module connector (2).
5.3. Connect both female to male cables to the
vehicle cables.
6. To reassemble the vehicle, refer to the Service
Information (SI) for the appropriate procedure.
7. To program the control module, perform the
following procedure:
Important: Verify the battery voltage is more than
12 volts but less than 16 volts before proceeding with
reprogramming. The battery must be fully charged
BEFORE reprogramming.
Bulletin No.: 15-08-44-001J
September, 2019
Important: During reprogramming, the battery voltage
must be maintained within the proper range of
12-15.5 volts. CONNECT the approved Midtronics®
PSC 550 Battery Maintainer (SPS Programming
Support Tool (EL-49642) to the vehicle or the GR8
(EL50313) in the power supply mode.
8. 2005-2010 Vibe Programming Instructions
Important: The EL-49642 SPS programming
support tool cannot be used to program the new
Telematics Communication Interface Control
Module on Vibe vehicles. The following steps are
required to complete the programming of the new
module. The new module programming will be
performed by on OnStar over-the-air.
8.1. Ensure that the vehicle is in an area with good
cellular coverage.
8.2. Contact OnStar TAC at 1-800-263-7740
English or 1-800-263-7960 French, Option 4
(OnStar) for programming direction between
hours of 8AM and 4PM EST. Have OnStar
3G/4G Upgrade Program Packing Slip
available for reference.
8.3. Complete instruction provide by OnStar
advisor.
8.4. Move to Step 9.
9. Turn the ignition to the OFF position and wait ten
minutes.
Notice: A 10 minute wait time is required to avoid
configuration errors.
Note: Do NOT press the RED (OnStar® Emergency
Button) at any time during the installation. This will
cause module configuration issues.
If you inadvertently press the RED (OnStar®
Emergency Button) during installation you will not be
able to complete the final configuration with the advisor
until the next day.
10. Turn the ignition to the ON position and press
the OnStar® Blue Button to call OnStar®.
Note: The vehicle must be located in an area with a
strong cellular network to perform this step.
Important: The customer SHOULD NOT be the first
one to press the OnStar® Blue Button after installation.
10.1. The technician will hear a message stating
“Hello and welcome to OnStar®. Your OnStar®
account is currently inactive”. Please push the
OnStar® Blue Button again to activate your account,
learn more about OnStar® services, or speak to an
OnStar® Advisor.
10.2. The technician will announce themselves by
first name, dealership name and explain the vehicle
has been upgraded for Canadian CDMA
Transitions.
Note: During activation with the OnStar® Advisor, the
French Language option may be requested.
10.3. OnStar® advisor will confirm that the vehicle is
set up correctly and if no issues were identified.
Page 9
11. If the OnStar® advisor identifies an issue they
will complete a manual configuration while on the
call. The tech will complete the manual configuration
call with the OnStar® Advisor.
11.1. The technician will need to provide the
following information for a manual configuration:
Customer Name
Dealer Code with Division
Vehicle VIN or:
⇒ OnStar® Account Number
⇒ Old STID – located on the label of the original
module
⇒ Customer Phone Number
12. Upon confirmation of successful hardware
installation, the procedure is complete.
For Vehicle MY 2010 and Older, Follow the
Instructions Listed Below:
Note: Technician will verify VIN and customer
information on Kit with VIN of installation vehicle (do not
install hardware if VIN does not match)
Important: Certain OnStar® equipped vehicles may
be equipped with a back-up battery. The back-up
battery is a non-rechargeable, lithium battery intended
to provide an auxiliary power source for the telematics
communication interface module in the event of a
vehicle collision where power from the main vehicle
battery is lost. Disconnecting power to the OnStar®
module in any way while the ignition is ON or with
retained accessory power (RAP) activated may cause
activation of the OnStar® Back-Up Battery. Once the
Back-Up Battery is activated it will stay on until the
power is restored back to the telematics communication
interface control module. The back-up battery is not
rechargeable and once discharged below a specified
voltage threshold the back-up battery must be
replaced.
• MAKE SURE IGNITION IS OFF AND RAP IS
DEACTIVATED PRIOR TO REMOVAL OF
THE ONSTAR® MODULE.
Page 10
September, 2019
1. To access the OnStar® module, refer to the
Service Information (SI) for the appropriate
procedure.
Bulletin No.: 15-08-44-001J
Note: The vehicle may have two different
configurations, with or without UHF cable. Use the
appropriate procedure below:
4003867
4004061
Note:
•
During the installation of the OnStar® 3G/4G
LTE module there may be interference with the
module to the bracket not allowing the module
to fully seat into place. If this occurs please
refer to the “OnStar® Module Bracket
Modification” section at the end of this bulletin.
• Some modules are not as thick as the original
modules and require installation of foam to the
mounting bracket to prevent movement of the
module. Refer to the OnStar® Bracket
Modification” section at the end of this bulletin.
• For labor time adjustment for the modification,
please refer to the “OnStar® Bracket
Modification” section at the end of this bulletin
for information.
2. If installing the modules P/N 23230482, 23230536,
23230537, 23235220, 23235227, 23235234 and
23383877, transfer the Bluetooth Antenna (1), if
equipped, to the new module.
Note: For all other module P/Ns the Bluetooth Antenna
is not required and may be discarded.
Important: Vehicles with voice recognition systems
may have a performance issue after the upgrade. “
PI1533 - Poor Radio Hands-free Voice Recognition
Performance “ is required to prevent this issue.
3. Vehicles with Bluetooth or Navigation with RPOs
(U3U, UZR, UUM, UH4, U2X, UY2, UAV, PCK,
GQM,UYS,UFU+UP9, UEW), perform PI1533.
4. Install the new module and connect the electrical
connectors as necessary.
4069297
5. If the vehicle requires a UHF adaptor cable
(P/N 23242478) proceed with this step:
5.1. Install the UHF adapter cable (P/N 23242478)
to the antenna connector (1) of the module.
5.2. Install the female to male cable
(P/N 23242476) to the module (2).
5.3. Connect the UHF adapter (1) and the female
to male (2) connector to the vehicle cables.
Bulletin No.: 15-08-44-001J
September, 2019
4004061
Page 11
Important: During reprogramming, the battery voltage
must be maintained within the proper range of
12-15.5 volts. CONNECT the approved Midtronics®
PSC 550 Battery Maintainer (SPS Programming
Support Tool (EL-49642) to the vehicle or the GR8
(EL50313) in the power supply mode.
8.1. Install EL-49642 SPS programming
support tool.
Note: Due to a change in SPS you must select
‘Reprogram ECU’, for Telematics Communication
Interface Control Module Programming from the
Selected Programming Process even if the unit is being
replaced.
If ‘Replace and Program ECU’ is selected the
Telematics Communication Interface Control
Module will not be listed in the Supported
Controllers screen. You must go back and
select ‘Reprogram ECU.’
8.2. In the SPS Supported Controllers screen,
depending the model year, there will be one of
three options that are listed below.
Select the appropriate option for the vehicle:
– Mobile Telephone Communications
Interface Control Module (Use ONLY per
Bulletin 15-08-44-001)
– Telematics Communication Interface
Control Module (Use ONLY per Bulletin
15-08-44-001)
– Vehicle Communication Interface Module
(Use ONLY per Bulletin 15-08-44-001)
8.3. Follow the on-screen instructions to complete
programming.
Note: If there is a programming issue, please contact
Techline Customer Support Center (TCSC) at
1-800-828-6860 (1-800-503-3222 for French).
9. Review table below for specific module/vehicle
configuration steps.
4004070
6. If the vehicle does not require a UHF adaptor cable
(P/N 23242478) proceed with this step:
6.1. Install one female to male cable
(P/N 23242476) to the antenna connector of
the module (1).
6.2. Install one female to male cable
(P/N 23242476) to the module connector (2).
6.3. Connect both female to male cables to the
vehicle cables.
7. To reassemble the vehicle, refer to the Service
Information (SI) for the appropriate procedure.
8. To program the control module, perform the
following procedure:
Important: Verify the battery voltage is more than
12 volts but less than 16 volts before proceeding with
reprogramming. The battery must be fully charged
BEFORE reprogramming.
Page 12
September, 2019
Bulletin No.: 15-08-44-001J
Item
Steps
Item
Steps
Step 9a.
P/Ns 23230538, 23232607,
23233066 or 84021666,
23230483 or
84021667 ONLY
(GEN 10 modules)
Important: Failure to
perform this step may result
in an “Engine Power
Reduced” message on DIC
or “Check Engine light
illumination” while
maintaining normal engine
performance. This may
occur immediately after an
OnStar blue button press
configuration or soon
afterwards.
Perform Remote Vehicle
Speed Limiting Reset
using GDS2 as follows:
(GEN 10 modules only, see
note above).
⇒ Navigation path for
vehicles with GDS2 support
for ALL vehicle modules:
– Module Diagnostics |
Telematics Communication
Interface Module |
Configuration/Reset
Functions | Remove/Reset
Module | Remote Vehicle
Speed Limiting Reset
⇒ Navigation path for
vehicles with GDS2 support
for the OnStar module ONLY
(all other module
communications remain
supported by Tech 2 (refer to
Bulletin 15-08-73-001)
– Additional Options |
OnStar Canada GSM |
Module Diagnostics |
Telematics Communication
Interface Module |
Configuration/Reset
Functions | Remove/Reset
Module | Remote Vehicle
Speed Limiting Reset
Step 9b.
Vehicles with a “glass”
mounted OnStar
antenna ONLY.
Important: This step should
not be performed for
vehicles with a “roof”
mounted antenna.
Important: Failure to
perform the Window
Antenna Calibration steps
may result in the OnStar
system status displaying a
“Red light” indicating a
problem. (Blue OnStar
button operates normally)
Perform Mobile Telephone
Antenna Setup using GDS2
as follows: (required for
vehicles equipped with a
“Glass” mounted OnStar
antenna, see note above).
⇒ Navigation path for
vehicles with GDS2 support
for the OnStar module ONLY
(all other module
communications remain
supported by Tech 2 (refer to
Bulletin 15-08-73-001)
– Additional Options |
OnStar Canada GSM |
Module Diagnostics |
Telematics Communication
Interface Module |
Configuration/Reset
Functions | Remove/Reset
Module | Mobile Telephone
Antenna Setup
Important: Back out of the
scan tool page and perform
a power cycle of the OnStar
module by disconnecting it
or pulling the fuse.
10. Turn the ignition to the OFF position and wait ten
minutes.
Notice: A 10 minute wait time is required to avoid
configuration errors.
Note: Do NOT press the RED (OnStar® Emergency
Button) at any time during the installation. This will
cause module configuration issues.
If you inadvertently press the RED (OnStar®
Emergency Button) during installation you will not be
able to complete the final configuration with the advisor
until the next day.
Bulletin No.: 15-08-44-001J
September, 2019
11. Turn the ignition to the ON position and press the
OnStar® Blue Button to call OnStar®.
Note: The vehicle must be located in an area with a
strong cellular network to perform this step.
Important: The customer SHOULD NOT be the first
one to press the OnStar® Blue Button after installation.
11.1. The technician will hear a message stating
“Hello and welcome to OnStar®. Your OnStar®
account is currently inactive”. Please push the
OnStar® Blue Button again to activate your account,
learn more about OnStar® services, or speak to an
OnStar® Advisor.
11.2. The technician will announce themselves by
first name, dealership name and explain the vehicle
has been upgraded for Canadian CDMA
Transitions.
Note: During activation with the OnStar® Advisor, the
French Language option may be requested.
11.3. OnStar® advisor will confirm that the vehicle is
set up correctly and if no issues were identified.
12. If the OnStar® advisor identifies an issue they
will complete a manual configuration while on the
call. The tech will complete the manual configuration
call with the OnStar® Advisor.
12.1. The technician will need to provide the
following information for a manual configuration:
Customer Name
Dealer Code with Division
Vehicle VIN or:
⇒ OnStar® Account Number
⇒ Old STID – located on the label of the original
module
⇒ Customer Phone Number
13. Upon confirmation of successful hardware
installation, the procedure is complete.
Page 13
information on Kit with VIN of installation
vehicle (do not install hardware if VIN does not
match).
Important: Certain OnStar® equipped vehicles may
be equipped with a back-up battery. The back-up
battery is a non-rechargeable, lithium battery intended
to provide an auxiliary power source for the telematics
communication interface module in the event of a
vehicle collision where power from the main vehicle
battery is lost. Disconnecting power to the OnStar®
module in any way while the ignition is ON or with
retained accessory power (RAP) activated may cause
activation of the OnStar® Back-Up Battery. Once the
Back-Up Battery is activated it will stay on until the
power is restored back to the telematics communication
interface control module. The back-up battery is not
rechargeable and once discharged below a specified
voltage threshold the back-up battery must be
replaced.
• MAKE SURE IGNITION IS OFF AND RAP IS
DEACTIVATED PRIOR TO REMOVAL OF
THE ONSTAR® MODULE.
1. To access the OnStar® module, refer to the
Service Information (SI) for the appropriate
procedure.
For Vehicle MY 2011 and Above, Follow the
Instructions Listed Below:
Note:
•
2013-2015 Vehicles with radio RPO’s IO3, IO4,
IO5, IO6, or (RAO-UA3) (ATS Base Radio)
Ensure that the radio has the latest calibration
available on TIS2WEB prior to proceeding with
the OnStar® cellular communication upgrade.
As stated previously in this bulletin, the “Audio
Soft Version” label should be 000474 or lower
before continuing. If version 000477 is already
installed, reprogramming is not necessary. DO
NOT reprogram. Software corruption may
occur.
Important: The radio calibration update will erase or reset
some customer radio and/or vehicle settings to factory
default.
•
The colors of the cable in the images in the
instructions listed below may not depict the
colors of the cables received. The use of
colored cables are for illustration purposes only.
Technician will verify VIN and customer
4003867
Note:
•
•
•
During the installation of the OnStar® 3G/4G
LTE module there may be interference with the
module to the bracket not allowing the module
to fully seat into place. If this occurs please
refer to the “OnStar® Module Bracket
Modification” section at the end of this bulletin.
Some modules are not as thick as the original
modules and require installation of foam to the
mounting bracket to prevent movement of the
module. Refer to the “OnStar® Bracket
Modification” section at the end of this bulletin
For labor time adjustment for the modification,
please refer to the “OnStar® Bracket
Modification” section at the end of this bulletin
for information.
Page 14
September, 2019
Bulletin No.: 15-08-44-001J
2. If installing the modules P/N 23230482, 23230536,
23230537, 23235220, 23235227, 23235234 and
23383877, transfer the Bluetooth Antenna (1), if
equipped, or supplied (2012 Colorado/Canyon,
P/N 15938939) to the new module. Refer to
Wireless Communication Interface Antenna
Replacement in SI.
Note: For all other module P/Ns the Bluetooth Antenna
is not required and may be discarded.
3. Install the new module and connect the electrical
connectors as necessary.
4013203
4013102
Note: During installation of the antenna cable and the
cellular cable to the splitter, if the cables inadvertently
become incorrectly installed, the technician may notice
a red LED with DTCs B101D-3C and B101D-F0 set as
current in the OnStar VCIM.
Note: The “upgrade” splitter is an additional piece of
hardware and must be installed at the VCIM. If present,
DO NOT remove any existing splitters during
installation.
4. Connect the male to male cable (P/N 23310710 )
to the cellular connector (1) to the splitter as shown
above.
5. Connect the male to male cable (P/N 23242477) to
the GPS connector (2) to the splitter as shown
above.
6. Connect the antenna cable (1) from the vehicle to
the “upgrade” splitter (2).
7. If no mounting location for the splitter, secure the
splitter (1) to the vehicle to prevent a rattle or
damage to the splitter.
8. To reassemble the vehicle, refer to the Service
Information (SI) for the appropriate procedure.
Important: Verify the battery voltage is more than
12 volts but less than 16 volts before proceeding with
reprogramming. The battery must be fully charged
BEFORE reprogramming.
Important: During reprogramming, the battery voltage
must be maintained within the proper range of
12-15.5 volts. CONNECT the approved Midtronics®
PSC 550 Battery Maintainer (SPS Programming
Support Tool (EL-49642) to the vehicle or the GR8
(EL50313) in the power supply mode.
9. To program the control module, perform the
following procedure:
9.1. Install EL-49642 SPS programming
support tool.
Bulletin No.: 15-08-44-001J
September, 2019
Note: Due to a change in SPS you must select
‘Reprogram ECU’, for Telematics Communication
Interface Control Module Programming from the
Selected Programming Process even if the unit is being
replaced.
If ‘Replace and Program ECU’ is selected the
Telematics Communication Interface Control
Module will not be listed in the Supported
Controllers screen. You must go back and
select ‘Reprogram ECU.’
9.2. In the SPS Supported Controllers screen,
depending the model year, there will be one of
three options that are listed below.
Select the appropriate option for the vehicle:
– Mobile Telephone Communications
Interface Control Module (Use ONLY per
Bulletin 15-08-44-001)
– Telematics Communication Interface
Control Module (Use ONLY per Bulletin
15-08-44-001)
– Vehicle Communication Interface Module
(Use ONLY per Bulletin 15-08-44-001)
9.3. Follow the on-screen instructions to complete
programming.
Note: If there is a programming issue, please contact
Techline Customer Support Center (TCSC) at
1-800-828-6860 (1-800-503-3222 for French).
Notice: Step 10 is an additional step required for GEN
10 modules ONLY (module P/Ns 23230538, 23232607,
23233066 or 84021666, 23230483 or 84021667).
Important: Failure to perform this step may result in an
“Engine Power Reduced” message on DIC or “Check
Engine light illumination” while maintaining normal
engine performance. This may occur immediately after
an OnStar blue button press configuration or soon
afterwards
10. Perform Remote Vehicle Speed Limiting Reset
using GDS2 as follows: (GEN 10 modules only,
see note above).
⇒ Navigation path for vehicles with GDS2 support
for ALL vehicle modules:
– Module Diagnostics | Telematics Communication
Interface Module | Configuration/Reset Functions
| Remove/Reset Module | Remote Vehicle Speed
Limiting Reset
⇒ Navigation path for vehicles with GDS2 support
for the OnStar module ONLY (all other module
communications remain supported by Tech 2
(refer to Bulletin 15-08-73-001)
– Additional Options | OnStar Canada GSM |
Module Diagnostics | Telematics Communication
Interface Module | Configuration/Reset Functions
| Remove/Reset Module | Remote Vehicle Speed
Limiting Reset
11. Turn the ignition to the OFF position and wait ten
minutes.
Notice: A 10 minute wait time is required to avoid
configuration errors.
Page 15
Note: Do NOT press the RED (OnStar® Emergency
Button) at anytime during the installation. This will
cause module configuration issues.
If you inadvertently press the RED (OnStar®
Emergency Button) during installation you will not
be able to complete the final configuration with the
advisor until the next day.
12. Turn the ignition to the ON position and press the
OnStar® Blue Button to call OnStar®.
Note: The vehicle must be located in an area with a
strong cellular network to perform this step.
Important: The customer SHOULD NOT be the first
one to press the OnStar® Blue Button after installation.
12.1. The technician will hear a message stating
“Hello and welcome to OnStar®. Your
OnStar® account is currently inactive”.
Please push the OnStar® Blue Button again
to activate your account, learn more about
OnStar® services, or speak to an OnStar®
Advisor.
12.2. The technician will announce themselves by
first name, dealership name and explain the
vehicle has been upgraded for Canadian
CDMA Transitions. If the vehicle is a new
unsold unit, inform the advisor so the
OnStar® demo setting is initiated.
Note: During activation with the OnStar® Advisor, the
French Language option may be requested.
13.
⇒
⇒
⇒
14.
15.
12.3. OnStar® advisor will confirm that the vehicle
is set up correctly and if no issues were
identified
If the OnStar® advisor identifies an issue they will
complete a manual configuration while on the call.
The technician will complete the manual
configuration call with the OnStar® Advisor.
13.1. The technician will need to provide the
following information for a manual
configuration:
• Customer Name
• Dealer Code with Division
• Vehicle VIN or:
OnStar® Account Number
Old STID – located on the label of the original
module
Customer Phone Number
Upon confirmation of successful hardware
installation, the procedure is complete unless the
vehicle is an unsold vehicle on a dealer lot,
proceed to the next step.
Apply the OnStar® 4G Wi-Fi sticker to the vehicle
near the price and fuel economy label, the vehicle
is ready for sale.
Page 16
September, 2019
Bulletin No.: 15-08-44-001J
Parts Information
OnStar® Module Chart
Vehicle
Line and
Model Year
Module
Part Number
Buick Allure
2005-2009
Model Year
2011 & Above
Male to Male
Keyed
Female to
Male Cable
UHF Adaptor
Cable
23230482
23242476
23242478
Buick Century
2004
23230482
23242476
23242478
Buick Enclave
2008-2015
23233066 or
84021666
23242479
23242477
23310710
Buick Encore
2013-2014
23230538
23242479
23242477
23310710
Buick
LaCrosse
2005-2009
23230482
Buick
LaCrosse
2010-2014
23230538
Buick LeSabre
2000-2005
23230482
Buick Lucerne
2006–2011
23230483 or
84021667
Buick Rainier
2004-2007
23235234
23242476
23242478
Buick Regal
2004
23230482
23242476
23242478
Splitter
Male to Male
Universal
Model Year
2010 & Under
23242476
(2X)
23242476
23242479
23242477
23310710
23242476
(2X)
23242476
23242479
23242477
23242477
(May require
90 degree
cable
13581153)
23310710
23242478
23242478
23242476
(2X)
23242476
(2X for
2011 MY
without
RPO AUA)
Buick Regal
2011-2014
23230538
Buick
Rendezvous
2003-2007
23235234
23242476
23242478
Buick Terraza
2005-2007
23235234
23242476
23242478
23242476
23242478
23242479
Buick Verano
2012-2014
23230538
23242479
23242477
(May require
90 degree
cable
13581153)
Cadillac ATS
2013-2014
23232607
23242479
23242477
Cadillac CTS
2003-2007
23230482
23310710
23310710
23310710
Bulletin No.: 15-08-44-001J
September, 2019
Page 17
OnStar® Module Chart (cont'd)
Cadillac CTS
2008-2010
23230483 or
84021667
Cadillac CTS
Sedan
2011-2013
23230483 or
84021667
23242479
23242477
23310710
Cadillac CTS
Sedan
2014
23232607
23242479
23242477
23310710
23242476
(2X)
2008-2015
23230483 or
84021667
23242476
23242478
23230482
23242476
23242478
Cadillac
DeVille
DHS/DTS
2002-2005
23235234
23242476
23242478
Cadillac DTS
2006-2011
23230483 or
84021667
23242479
23242477
23310710
Cadillac ELR*
2014
23230538
23242479
23242477
23310710
23230538
23242479
23242477
Cadillac CTS
except Sedan
23242479
23242477
23310710
2003-2007
23242476
(2X)
2015
Cadillac
Escalade
Models
23310710
2007-2014
23233066 or
84021666
23242479
23242477
23310710
23242476
(2X)
2003-2006
23230482
23242476
Cadillac
Funeral Coach
2007-2010
23230483 or
84021667
23242476
(2X)
Cadillac
Funeral Coach
2011
23230483 or
84021667
23242479
23242477
23310710
23242476
(2X)
Cadillac
Funeral Coach
2013-2015
23230538
23242479
23242477
23310710
23242476
(2X)
Cadillac
Limousine
23230483 or
84021667
23242479
23242477
23310710
23242476
(2X)
Cadillac Seville
SLS/STS
2002-2003
23235234
23242476
23242478
23242478
Page 18
September, 2019
Bulletin No.: 15-08-44-001J
OnStar® Module Chart (cont'd)
2013-2014
23232607
23242479
23242477
23310710
23242476
(2X)
2010-2012
Cadillac SRX
23230538
23242479
23242477
23242477
23242476
(2X)
2007-2009
23242476
(2X)
23230483 or
84021667
2004-2006
23235234
23242476
23242478
Cadillac STS
2005-2011
23235227
23242476
23242478
Cadillac XLR
Roadster
2004-2009
23230536
23242476
23242478
Cadillac XTS
2013-2014
23230538
23242479
23242477
23310710
2007-2013
Chevrolet
Avalanche
23233066 or
84021666
23242479
23242477
23310710
23242476
(2X)
2003-2006
23235234
Chevrolet Aveo
2009-2011
23230483 or
84021667
23242476
(2X)
Chevrolet
Camaro
2010-2015
23230538
23242479
23242477
23310710
Chevrolet
Captiva (VIN L)
2012-2015
23230483 or
84021667
23242479
23242477
23310710
Chevrolet
Cavalier
2004
23235234
23242476
23242478
Chevrolet
Cobalt
2005-2010
23235220
23242476
23242478
Chevrolet
Colorado
2004-2012
23235234
23242476
23242478
Chevrolet
Colorado
2012
Bluetooth
Antenna
15938939
23242479
23242477
23310710
23242476
(2X)
2014
23230538
Chevrolet
Corvette
23242479
23242477
23310710
2007-2008 Z06 and 2009-2013 All Models
23230536
23242479
23230537
23242479
23242477
23310710
23242476
23242478
23242476
23242478
2005-2008 Coupe and Convertible
23310710
Bulletin No.: 15-08-44-001J
September, 2019
Page 19
OnStar® Module Chart (cont'd)
Chevrolet
Cruze
2011-2014
23230538
23242479
23242477
23310710
2010-2014
23232607
Chevrolet
Equinox
23242479
23242477
23310710
23242476
(2X)
2007-2009
23242476
(2X)
23230483 or
84021667
2005–2006
23399653
23242476
23242478
23230482
23242476
23242478
23235227
23242476
23242478
2011-2015
Chevrolet
Express
Chevrolet HHR
2006-2011
23233066 or
84021666
23242479
23242477
23310710
2004-2005
2014
23232607
Chevrolet
Impala
23242479
23242477
23310710
2006-2013
23230483 or
84021667
23242479
23242477
23310710
23242476
(2X)
2001-2005
23230482
23242476
23242478
23242476
23242478
2013-2014
Chevrolet
Malibu
23230538
23242479
23242477
23235227
23242479
23242477
23310710
2004-2012
23310710
2006-2007
Chevrolet
Monte Carlo
23242476
(2X)
23230483 or
84021667
2001-2005
23230482
Chevrolet
Orlando
2011-2014
23242476
23230538
23242479
23230538
23242479
23242477
23242478
23310710
2014 Silverado 1500 and 2015 Silverado 2500/3500
Chevrolet
Silverado
23242477
23310710
2007-2013 Silverado and 2014 Silverado 2500/3500
23233066 or
84021666
23242479
23242477
23310710
23242476
(2X)
2003-2006 Silverado and 2007 Silverado Classic
23230482
23242476
23242478
Page 20
September, 2019
Bulletin No.: 15-08-44-001J
OnStar® Module Chart (cont'd)
Chevrolet
Sonic
2012-2014
23230538
23242479
23242477
23310710
Chevrolet
Spark
2013-2014
23232607
23242479
23242477
23310710
2015
23230538
Chevrolet
Suburban
23242479
23242477
23310710
2007-2014
23233066 or
84021666
23242479
23242477
23310710
23242476
(2X)
2003-2006
Chevrolet Trail
Blazer
2002-2009
23230482
23242476
23242478
23235234
23242476
23242478
2015
23230538
Chevrolet
Tahoe
23242479
23242477
23310710
2007-2014
23233066 or
84021666
23242479
23242477
23310710
23242476
(2X)
2003-2006
23230482
23242476
23242478
Chevrolet
Traverse
2009-2015
23233066 or
84021666
23242479
23242477
23310710
Chevrolet Trax
2013-2014
23230538
23242479
23242477
23310710
Chevrolet
Uplander
2005-2009
23235234
23242476
23242478
Chevrolet
Venture
2003-2005
23235234
23242476
23242478
Chevrolet Volt*
2011-2014
23230538
23242479
23242477
23310710
GMC Acadia
2007-2015
23233066 or
84021666
23242479
23242477
23310710
23242476
(2X)
GMC Canyon
2004-2012
23235234
23242479
23242477
23310710
23242476
23242478
GMC Canyon
2012
Bluetooth
Antenna
15938939
GMC Envoy
2002-2009
23235234
23242476
23242478
23242476
(2X)
Bulletin No.: 15-08-44-001J
September, 2019
Page 21
OnStar® Module Chart (cont'd)
2011-2015
23233066 or
84021666
23242479
23242477
23310710
23242476
(2X)
2004-2005
GMC Savana
23230482
23242476
23242478
23242476
23242478
2003
23230482
2014 Sierra 1500 and 2015 Sierra 2500/3500
23230538
GMC Sierra
Models
23242479
23242477
23310710
2007-2013 Sierra and 2014 Sierra 2500/3500
23233066 or
84021666
23242479
23242477
23310710
23242476
(2X)
2003-2006 Sierra and 2007 Sierra Classic
GMC Terrain
2010-2014
23230482
23242476
23232607
23242476
(2X)
23242479
23242477
23310710
23242478
2015
23230538
GMC Yukon
Models
23242479
23242477
23310710
2007-2014
23233066 or
84021666
23242479
23242477
23310710
23242476
(2X)
2003-2006
23230482
23242476
23242478
2008-2010
HUMMER H2
23242476
(2X)
23233066 or
84021666
2003-2007
23235234
23242476
23242478
HUMMER H3
2006-2010
23235234
23242476
23242478
Oldsmobile
Aurora
2001-2003
23230482
23242476
23242478
Oldsmobile
Bravada
2002-2004
23235234
23242476
23242478
Oldsmobile
Silhouette
2003-2004
23235234
23242476
23242478
Pontiac
Aztek
2003-2005
23235234
23242476
23242478
Pontiac
Bonneville
2000-2005
23230482
23242476
23242478
Pontiac G3
2009-2011
23230483 or
84021667
Pontiac G5
2007-2010
23235220
23242476
23242478
Page 22
September, 2019
Bulletin No.: 15-08-44-001J
OnStar® Module Chart (cont'd)
Pontiac G6
2005-2010
23235227
Pontiac G8
2008-2009
23233066 or
84021666
23242476
(2X)
Pontiac
Grand Prix
2004-2008
23383877
23242476
23242478
Pontiac
Montana/SV6
2003-2009
23235234
23242476
23242478
Pontiac Pursuit
2005-2006
23235220
23242476
23242478
Pontiac
Solstice
2006-2010
23235227
23242476
23242478
Pontiac Sunfire
Coupe
2003-2005
23235234
23242476
23242478
23242479
23242477
23310710
23242476
23242478
2007-2009
Pontiac Torrent
23242476
(2X)
23230483 or
84021667
2006
23399653
23242476
23242478
2009-2010
Pontiac Vibe
23242476
(2X)
23230483 or
84021667
2005-2008
23230482
23242476
23242478
Saturn Astra
2008-2009
23230537
23242476
23242478
Saturn AURA
2007-2011
23235227
23242476
23242478
Saturn ION
2004-2007
23235234
23242476
23242478
Saturn L300
2002-2004
23230482
23242476
23242478
Saturn
OUTLOOK
2007-2010
23233066 or
84021666
23242476
(2X)
Saturn RELAY
2005-2007
23235234
Saturn SKY
2007-2009
23235227
23242479
23242477
23310710
23242476
23242478
2008-2010
Saturn VUE
23242476
(2X)
23230483 or
84021667
2003-2007
23230482
23242476
23242478
*As stated in the Recommendation/Instructions of this bulletin, the #11342: Customer Satisfaction - Enhancements
for Side Impact Pole Performance and #PIC5920: Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC
P0AA6 must be completed on the Volt and ELR, if applicable, before proceeding with this bulletin.
Bulletin No.: 15-08-44-001J
September, 2019
For product ordering information, call a local
automotive equipment supplier or call Velcro at
800-683-5276, Kent Automotive at 1-800-563-1717 and
3M™ at 1-800-364–3577.
Part Number
Description
Material Allowance
Velcro
191195*
Velcro®
Reclosable Loop
Fastener Tape
(hook and loop)
2 in X 25 yard
$2.20 CAD (per
vehicle)
KT13487**
BRS Tape
KT13487
8 in X 10 in
$3.25 CAD (per
vehicle)
4314***
3M™ Urethane
Foam Tape
1/2 in X 18 yards,
1/4 inch thick
$0.90 CAD (per
vehicle)
P46505>
Kent Automotive
Adhesive-Back
Shim Stock
3/4" Wide X 30
Feet X 7/16" Thick
$1.50 CAD (per
vehicle)
130C<
Scotch™ (3M™)
Linerless Rubber
Splicing Tape
3/4 in X 30 Feet X
.030 in
$0.80 (per vehicles)
*There is enough material to repair multiple vehicles. Store
the remaining materials for future use.
**There is enough material to repair approximately 8
vehicles. Store the remaining materials for future use.
***There is enough material to repair multiple vehicles.
Store the remaining material for future use.
>There is enough material to repair about 40 vehicles. Store
the remaining material for future use.