NTB10-029I

Service Bulletin Details

Public Details for: NTB10-029I

Abnormal noise, vibration and/or binding feeling from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.


- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 -

Models from 2007
2007 NISSAN MURANO
Models from 2006
2006 NISSAN MURANO
Models from 2005
2005 NISSAN MURANO
Models from 2004
2004 NISSAN MURANO
Models from 2003
2003 NISSAN MURANO
Classification:
Reference:
RA09-004I
Date:
NTB10-029I
November 9, 2022
ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING
FROM REAR DIFFERENTIAL
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED
VEHICLES:
2019-2023 Altima (L34)
2003-2023 Murano (Z50, Z51, Z52)
2011-2014 Murano Cross Cabriolet (Z51)
2016 Murano Hybrid (Z52H)
2013-2020 Pathfinder (R52)
2022-2023 Pathfinder (R53)
2014-2015 Pathfinder Hybrid (R52H)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)
2014-2020 Rogue (T32)
2021-2023 Rogue (T33)
2017-2018 Rogue Hybrid (T32H)
2017-2022 Rogue Sport (J11)
APPLIED DRIVELINES: AWD only
IF YOU CONFIRM
There is an abnormal noise, vibration and/or binding feeling from the rear differential area
of the vehicle.
IMPORTANT:

For vehicles equipped with a Drive Mode Selector: “SNOW” and “OFF-ROAD”
modes will increase engagement of the AWD coupler, which increases traction. This
may be described as a binding feeling and/or vibration in sharp corners when on dry
roads. This is normal behavior. Confirm the drive mode prior to any repair.

Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid
tire related mismatch vibration, it is recommended that when tires need to be
replaced, all tires are replaced at the same time with tires of the proper size, same
brand and pattern.
ACTION
Follow the Flow Chart on page 2 to assist in diagnosis.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the ESM as it contains information that is
essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/13
Flow Chart
YES
Is there an abnormal noise, vibration
and/or binding feeling from the rear Final
Drive Assembly?
Disconnect the Electric Controlled Coupling and
retest. Is the noise, vibration and/or binding
feeling still present?
NO
YES
YES
Use a stethoscope and
test for noise at the
Electric Controlled
Coupling, and at the
center rear of the Final
Drive Assembly. Is the
noise louder at the
Coupler Clutch area or at
the center rear of the
Final Drive Assembly?
Final Drive
Assembly
NO
YES
Is the vehicle a
2021-2023 Rogue
or 2022-2023
Pathfinder?
Was the abnormal
noise only heard at
startup with the
vehicle not moving?
Is the noise
louder than a
KGV only at
the Electric
Controlled
Coupling?
YES
This
bulletin
does not
apply.
NO
These vehicles have a new
AWD coupler system with
hydraulic clutch pressure and
oil pump. It is normal operation
to hear the pump prime when
ignition is turned on.
Electric Controlled
Coupling
Is the noise
louder than a
KGV only at the
center rear of
the Final Drive
Assembly?
NO
NO
NO
YES
Run the
priming
operation on
the Coupler
Actuator. Is
noise louder
than a KGV?
NO
Was the
abnormal
noise heard
while
driving?
YES
YES
NO
Replace the
Final Drive
Assembly
Replace the
Electric Controlled
Coupling
2/13
This bulletin
does not
apply
Replace the
Electric Controlled
Coupling
NTB10-029I
ELECTRIC CONTROLLED COUPLING REPLACEMENT
If diagnosis leads to replacement of the Electric Controlled Coupling for the rear final drive:

DO NOT replace the entire Rear Final Drive Assembly.

DO NOT remove the Rear Final Drive Assembly for this procedure. The Electric
Controlled Coupling can be replaced with the Rear Final Drive Assembly in the
vehicle.

Refer to the Electronic Service Manual (ESM) for removal and installation
information.
o For 2019-2023 Altima, 2009-2023 Murano and Murano Hybrid, 2008-2020
Rogue, Rogue Select, and Rogue Hybrid: TRANSMISSION & DRIVELINE >
DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION >
ELECTRIC CONTROLLED COUPLING
o
For 2003-2007 Murano: Section RFD – Rear Final Drive
o
For 2013 -2020 Pathfinder and Pathfinder Hybrid: TRANSMISSION &
DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145K1 > REMOVAL AND
INSTALLATION > ELECTRIC CONTROLLED COUPLING
o For 2022-2023 Pathfinder and 2021-2023 Rogue: TRANSMISSION &
DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND
INSTALLATION > ELECTRO-HYDRAULIC COUPLING
o For 2017-2022 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE >
DRIVELINE > REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED
COUPLING
3/13
NTB10-029I
REAR FINAL DRIVE ASSEMBLY REPLACEMENT
If diagnosis leads to replacement of the Rear Final Drive Assembly:

Refer to the Electronic Service Manual (ESM) for removal and installation
information.
o For 2019-2023 Altima: TRANSMISSION & DRIVELINE > DRIVELINE > REAR
FINAL DRIVE: R145 > REMOVAL AND INSTALLATION > REAR FINAL
DRIVE ASSEMBLY
o For 2003-2007 Murano: Section RFD – Rear Final Drive
o For 2009-2023 Murano and Murano Hybrid, 2008-2020 Rogue, Rogue Select,
and Rogue Hybrid: TRANSMISSION & DRIVELINE > DRIVELINE > REAR
FINAL DRIVE: R145 > UNIT REMOVAL AND INSTALLATION > REAR FINAL
DRIVE ASSEMBLY
o For 2013-2020 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE >
REAR FINAL DRIVE: R145K1 > UNIT REMOVAL AND INSTALLATION >
REAR FINAL DRIVE ASSEMBLY
o For 2022-2023 Pathfinder and 2021-2023 Rogue: TRANSMISSION &
DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145 > UNIT REMOVAL
AND INSTALLATION > REAR FINAL DRIVE ASSEMBLY
o For 2017-2022 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE >
DRIVELINE > REMOVAL AND INSTALLATION > REAR FINAL DRIVE
ASSEMBLY
4/13
NTB10-029I
UNIT CHARACTERISTICS WRITING
Performing “Unit Characteristics Writing” of the Electric Controlled Coupling with
CONSULT-III plus is required on some models when replacing the Electric Controlled
Coupling or the Final Drive Assembly.

Refer to the Electronic Service Manual (ESM) for Unit Characteristics Writing.
o For 2019-2023 Altima: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY21D > BASIC INSPECTION > AWD SYSTEM > UNIT
CHARACTERISTICS WRITING
o For 2015-2023 Murano and Murano Hybrid, 2015-2020 Pathfinder and Pathfinder
Hybrid, and 2014-2020 Rogue and Rogue Hybrid: TRANSMISSION &
DRIVELINE > DRIVELINE > TRANSFER: TY21C > BASIC INSPECTION >
UNIT CHARACTERISTICS WRITING
o For 2022-2023 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY92B > BASIC INSPECTION > ADDITIONAL SERVICE WHEN
REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING)
o For 2021-2023 Rogue: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY92A > BASIC INSPECTION > ADDITIONAL SERVICE WHEN
REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING)
o For 2017-2022 Rogue Sport: TRANSMISSION & DRIVELINE > DRIVELINE >
BASIC INSPECTION > AWD SYSTEM > UNIT CHARACTERISTICS WRITING
5/13
NTB10-029I
PARTS INFORMATION
For Models:
2019-2023 Altima (L34)
DESCRIPTION
PART #
BREATHER
38322-4BF2A
BREATHER, FINAL DRIVE
38322-6CC0A
CPLG ASSY-ELEC
(Electric Controlled Coupling)
38761-(*****) (1)
FINAL DRIVE ASSEMBLY
38300-(*****) (1)
NUT (PROPELLER SHAFT)
37171-(*****) (1)
STUD (REAR COUPLING)
38764-(*****) (1)
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
QUANTITY
1
As Needed
1
As Needed
1
As Needed
1
As Needed
4
As Needed
4
As Needed
As Needed
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
6/13
NTB10-029I
For Models:
2003-2007 Murano (Z50)
2009-2014 Murano (Z51)
2011-2014 Murano Cross Cabriolet (Z51)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)
DESCRIPTION
PART #
BOLT (PROPELLER SHAFT)
37120-(*****) (1)
CENTER OIL SEAL
38189-(*****) (1)
COMPANION FLANGE LOCK NUT
38216-(*****) (1)
CPLG ASSY-ELEC
(Electric Controlled Coupling)
38761-(*****) (1)
FINAL DRIVE ASSEMBLY
38300-(*****) (1)
FRONT OIL SEAL
38189-(*****) (1)
NUT (PROPELLER SHAFT CENTER
BEARING)
01223-(*****) (1)
NUT (PROPELLER SHAFT)
37171-(*****) (1)
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
QUANTITY
8
As Needed
1
As Needed
1
As Needed
1
As Needed
1
As Needed
1
As Needed
2
As Needed
8
As Needed
As Needed
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
7/13
NTB10-029I
For Models:
2014-2020 Rogue (T32)
2017-2022 Rogue Sport (J11)
DESCRIPTION
PART #
BREATHER
38356-(*****) (1)
BREATHER CLIP
24225-(*****) (1)
BREATHER HOSE CLIP
63848-(*****) (1)
CPLG ASSY-ELEC
(Electric Controlled Coupling)
38761-(*****) (1)
FINAL DRIVE ASSEMBLY
38300-(*****) (1)
STUD (REAR COUPLING
38764-(*****) (1)
NUT (PROPELLER SHAFT)
37171-(*****) (1)
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
QUANTITY
1
As Needed
1
As Needed
1
As Needed
1
As Needed
1
As Needed
4
As Needed
4
As Needed
As Needed
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
8/13
NTB10-029I
For Models:
2015-2023 Murano (Z52)
2016 Murano Hybrid (Z52H)
DESCRIPTION
CPLG ASSY-ELEC
(Electric Controlled Coupling)
PART #
38761-(*****) (1)
DRIVE PINION OIL SEAL
38189-(*****) (1)
FINAL DRIVE ASSEMBLY
38300-(*****) (1)
NUT (PROPELLER SHAFT)
37171-(*****) (1)
STUD (REAR COUPLING)
38764-(*****) (1)
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
QUANTITY
1
As Needed
1
As Needed
1
As Needed
4
As Needed
4
As Needed
As Needed
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
For Models:
2017-2018 Rogue Hybrid (T32H)
DESCRIPTION
PART #
BREATHER
38356-(*****) (1)
CPLG ASSY-ELEC
(Electric Controlled Coupling)
38761-(*****) (1)
FINAL DRIVE ASSEMBLY
38300-(*****) (1)
NUT (PROPELLER SHAFT)
37171-(*****) (1)
STUD (REAR COUPLING)
38764-(*****) (1)
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
QUANTITY
1
As Needed
1
As Needed
1
As Needed
4
As Needed
4
As Needed
As Needed
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
9/13
NTB10-029I
For Models:
2013-2020 Pathfinder (R52)
2014-2015 Pathfinder Hybrid (R52H)
DESCRIPTION
PART #
BOLT (PROPELLER SHAFT)
37120-(*****) (1)
BREATHER, FINAL DRIVE
38322-3JA1A
CONNECTOR, BREATHER
17235-CA010
CPLG ASSY-ELEC
(Electric Controlled Coupling)
38761-(*****) (1)
FINAL DRIVE ASSEMBLY
38300-(*****) (1)
NUT (PROPELLER SHAFT)
37171-(*****) (1)
NUT (TORSIONAL DAMPER)
37171-(*****) (1)
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
QUANTITY
4
As Needed
1
As Needed
1
As Needed
1
As Needed
1
As Needed
4
As Needed
4
As Needed
As Needed
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
10/13
NTB10-029I
For Models:
2022-2023 Pathfinder (R53)
2021-2023 Rogue (T33)
DESCRIPTION
CPLG ASSY-ELEC
(Electric Controlled Coupling)
PART #
38760-(*****) (1)
FINAL DRIVE ASSEMBLY
38300-(*****) (1)
BOLT (PROPELLER SHAFT)
37120-(*****) (1)
NUT (PROPELLER SHAFT
37171-(*****) (1)
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
AWD Coupler Fluid
999MP-LSCTRF
QUANTITY
1
As Needed
1
As Needed
4
As Needed
4
As Needed
As Needed
7/8 Quart
As needed
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
11/13
NTB10-029I
CLAIMS INFORMATION
For Models:
2019-2023 Altima (L34)
2015-2023 Murano (Z52)
2016 Murano Hybrid (Z52H)
2013-2020 Pathfinder (R52)
2014-2015 Pathfinder Hybrid (R52H)
2022-2023 Pathfinder (R53)
2014-2020 Rogue (T32)
2021-2023 Rogue (T33)
2017-2018 Rogue Hybrid (T32H)
2017-2022 Rogue Sport (J11)
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace Electric Coupling Assy
(1)
LB65AA
ZL
21
(2)
(1) Reference the Electronic Parts Catalog and use the Electric Coupling (38761-*****) as
the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
OR
For Models:
2003-2014 Murano (Z50, Z51)
2011-2014 Murano Cross Cabriolet (Z51)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace Electric Coupling Assy
(1)
LB88AA
ZL
21
(2)
(1) Reference the Electronic Parts Catalog and use the Electric Coupling (38761-*****) as
the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
CLAIMS INFORMATION continued on next page.
12/13
NTB10-029I
OR
CLAIMS INFORMATION
For All Models:
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
R & I Final Drive Assembly
(1)
Replace Final Drive
OP CODE
LB01AA
LB021A
SYM
DIA
FRT
ZL
21
(2)
(1) Reference the Electronic Parts Catalog and use the Final Drive (38300-*****) as the
Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
February 25, 2010
NTB10-029
Original bulletin published
October 5, 2011
NTB10-029a
September 24, 2015
NTB10-029b
November 16, 2015
NTB10-029c
September 28, 2018
NTB10-029d
November 12, 2018
NTB10-029e
September 23, 2020
NTB10-029f
March 15, 2022
NTB10-029G
APPLIED VEHICLES section revised
APPLIED VEHICLES and PARTS
INFORMATION sections, page 1, and Title
revised
CLAIMS INFORMATION section revised.
APPLIED VEHICLES and PARTS
INFORMATION sections revised
APPLIED VEHICLES and PARTS
INFORMATION sections revised
APPLIED VEHICLES, PARTS INFORMATION
and CLAIMS INFORMATION sections revised
Changes throughout
May 31, 2022
November 9, 2022
NTB10-029H
PARTS INFORMATION table added to page 8
for 2014-2020 Rogue and 2017-2022 Rogue
Sport. AWD Coupler Fluid added to the
PARTS INFORMATION for 2022 Pathfinder
2021-2022 Rogue on page 11
NTB10-029I
APPLIED VEHICLES, description of vehicle
symptoms, and IMPORTANT statement in IF
YOU CONFIRM section revised; model year
changes made on pages 2-6, 9, 11, and 12
13/13
NTB10-029I


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.