2003 Jaguar XJJaguar Xj 2003

Complaint Information: Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall R/2004/003 [UK]: Auto gearbox may engage reverse when in forward drive.
    (a) in conditions of low oil pressure or a sticking valve in the gearbox with the vehicle stationary in drive the gearbox will without warning or indication select reverse. (b) with the vehicle moving forward in 1st 2nd or 3rd gear reverse may be selected without any manual input in the event of a loss of oil pressure in the transmission.
    reprogramme the gearbox gear selector module.

  • Recall R/2009/047 [UK]: Under floor /rear cross member brake pipe corrosion
    It has been identified that a touch condition can exist between the rear under floor brake pipes rear cross member brake pipe and their unions and a noise vibration harshness pad. Where this condition exists water and detritus can collect and be held in contact causing the corrosion protection to abrade. This can lead in time to brake fluid leakage increased brake pedal travel and in some cases reduced or loss of service brake performance.
    recalled vehicles will have the subject brake pipes inspected. Those displaying red rust on the pipes or unions will be replaced.

  • Recall R/2004/039 [UK]: Air bag may rupture
    The aperture in the dash through which the airbag deploys may not have been correctly finished so leaving a sharp edge. If deployed the air bag may rupture.
    recall affected vehicles remove deployment door inspect aperture and if necessary remove any sharp edges.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SSM71861 - ELECTRICAL SYSTEM: Unable to login to sdd - recommended topix browsers screen is displayed.
  • SSM71827 - SEATS: Climate controlled seats diagnosis & testing
  • SSM70338 - EQUIPMENT: Rear transport tow eye being left in place or not discarded
  • DVD13104 - UNKNOWN OR OTHER: Dvd software update
  • SSM71361 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Diagnostic concerns.
  • SSM67697-2 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Lack of cooling from air conditioning
  • SSM67697 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Lack of cooling from air conditioning
  • SSM66697 - ENGINE AND ENGINE COOLING: Title: 5.0l v8 (aj133) overheating due to incorrect
  • SSM66637 - ELECTRICAL SYSTEM: Charging a vehicle fitted with battery monitoring system
  • JTB00344NAS1 - EQUIPMENT: Earth stud repair on aluminum body
  • SSM64557 - ENGINE (PWS): Charge air hose assy detachment.
  • SSM64537 - SEATS: X351 seat memory switch number 1 stuck high
  • SSM63697a - FUEL SYSTEM, GASOLINE: Fuel injector concerns 5.0 aj133 gasoline.
  • SSM63697 - FUEL SYSTEM, GASOLINE: Fuel injector concerns 5.0 aj133 gasoline.
  • SSM63597 - ELECTRICAL SYSTEM: Diagnostic concerns.
  • SSM63197 - ELECTRICAL SYSTEM: Hldf programming - `candidate not available` message.
  • SSM62657 - STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS: Hood / bonnet ajar switch.
  • SSM62217 - ELECTRICAL SYSTEM: Loose battery terminals.
  • SSM62197 - ELECTRICAL SYSTEM: Front control display interface module re-configuration.
  • SSM62038Attachme - ELECTRICAL SYSTEM: Mongoose update.
  • SSM62038 - ELECTRICAL SYSTEM: Mongoose update
  • SSM61657 - ENGINE (PWS): JtB00268 engine hard to start after hot soak - fan running category driveability.
  • SSM61577 - ELECTRICAL SYSTEM: Error during key programing
  • SSM61257 - ELECTRICAL SYSTEM: Title most system diagnosis
  • SSM60337 - FUEL SYSTEM, DIESEL: Fuel gauge / pump diagnostic aids.
  • SSM60178 - ELECTRICAL SYSTEM: Important firmware update required for the da dongle /da-vina.
  • SSM60117 - FUEL SYSTEM, DIESEL: Sdd enhancements for fuel gauge and pump issues-10my onwards.
  • SSM59857 - FUEL SYSTEM, DIESEL: Fuel system concerns.
  • SSM59617 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Infotainment system av button greyed out.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597Attachme - ELECTRICAL SYSTEM: Attachment.
  • SSM59597a - EQUIPMENT:ELECTRICAL: Entertainment systems.
  • SSM59597 - EQUIPMENT: Audio amplifier quiescent drain
  • SSM59557 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Unable to access sdd after installation of dvd131.04.
  • SSM59017 - POWER TRAIN: Zf transmission ? Error message during reprogramming
  • SSM589572 - EQUIPMENT: Image.
  • SSM589571 - EQUIPMENT: Image.
  • SSM58957 - EQUIPMENT: Touch screen remote control.
  • SSM58937 - EQUIPMENT ADAPTIVE/MOBILITY: Cigar lighter elements not supplied.
  • SSM58877 - EXTERIOR LIGHTING: Head lamp / fog lamp - discolouration / distortion.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: A customer may report "hood open" message displays on ip with hood closed.
  • SFCC_09AUG18_REV - ELECTRICAL SYSTEM: 18c - new face of incontrol touch pro and 18c software improvements
  • SFCC_09AUG18_REV - EQUIPMENT: Sim card activation issues
  • SFCC_09AUG18_REV - EQUIPMENT: Incontrol touch pro phase 4 customer letter
  • SFCC_08MAR18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jaguar land rover shop foreman conference call
  • SFCC_14DEC17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Presentation from dealer shop foreman conference call
  • SSM51717 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: "issue: coolant expansion tank stub pipe leaking on xj (x350), xk (x150) or xf (x250) up to the end of 2009 my. Cause: the design of the stub pipe was not adequate and could result in the pipe splitting."
  • SSM39290 - ELECTRICAL SYSTEM:SOFTWARE: "help with diagnosing any issues / faults can be gained by phoning your jaguar technical helpline to help us with our analysis please ensure that you have the following information available before contacting jaguar cars: vin vehicle t
  • SSM39211 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS: "re-issued dec 2015. Issue: fuel injectors clogged leading to poor running / misfires / engine detonation on aj-v8 engines. Cause: poor fuel quality or fuel contaminants blocking the holes in the fuel injector."
  • SSM37157 - LIGHTING (PWS): "re-issued dec 2015. Please note that as yet jaguar vehicles with bulb failure monitoring systems for trailer light failure sensing are not compatible with trailer light boards that have led based illumination. As a result of this the le
  • SSM71361 - ELECTRICAL SYSTEM:SOFTWARE: "issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. Da j2534 software driver level v4.0 (must be updated to this level on all sdd machines that use thi
  • SSM63597 - COMMUNICATION: VEHICLE TO VEHICLE: "issue: jaguar land rover north america service diagnostics would like to make all sdd users aware of an emerging concern being tracked via the epqr system. Users report dvd133 is unable to fully communicate with pcm on legacy jaguar veh
  • JTB00344NAS1 - EQUIPMENT ADAPTIVE/MOBILITY: "situation: an earth stud may be broken or cross threaded. Cause: this may be caused by damage in production or during a repair."
  • SSM-72805 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Issue: a customer may raise a concern of their vehicle not passing state inspection in california and there is no warning light or other suggestion of a fault.
  • JTB00344NAS1 - STRUCTURE: Summary to be provided on a future date.
  • JTB00208NAS2 - BRAKES (PWS): Summary to be provided on a future date.
  • JTB-00344-NAS1 - EQUIPMENT: Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. Model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).
  • UPS-2110-2B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Jaguar: there are new pre-delivery inspection items for all xj models. *rm
  • SSM-36224 - EXTERIOR LIGHTING:TURN SIGNAL: Jaguar: directional indicator operating with the stalk in the central position. If condition is found, replace the directional indicator switch. No model years listed. *pe
  • S-509 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Jaguar service campaign: see document search button for owner letter. Csc letter was received for models xj and xk, model years 2001-2003. May require an increased effort to tighten sufficiently. Replace fuel filler cap with revised desi
  • S-509 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Jaguar: fuel filler cap difficult to install. Check engine mil on - revised fuel filler cap. Model xj (x308) and xk (x100). *pe
  • 481 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Fuel filler cap difficult to install / check engine malfunction indicator lamp (mil) on - revised fuel filler cap - service action s509. *tt
  • 30714 - POWER TRAIN: Shift quality issues/harsh engagement with engine cold - zap - install new transmission control module. *ttt
  • 31010 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Difficulty filling fuel tank - fuel gauge not indicating full - spit back/premature shut off - diagnosis. 2000-03 my xjr. *tt
  • 41808 - ELECTRICAL SYSTEM: Corrosion in electrical connectors, located in the engine compartment, that supply power to the heated windshield. This bulletin replaces bulletin 418-08, amended 02/02. *tt
  • 21106 - STEERING:RACK AND PINION: Steering rack knocking or rattling - revised lower steering column/rack return line - repair procedure. *tt
  • 30359 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Chirping noise from accessory drive belt - misaligned belt - replace fead tensioner. *tt
  • 30360 - ENGINE AND ENGINE COOLING: Coolant pumps - identifying impeller material - pump replacement guidelines. This bulletin replaces bulletin 303-60, dated 02/03. *tt
  • 20417 - SUSPENSION: Vibration/shimmy - tire radial force variation - optimizing wheels and tires. *tt this bulletin supersedes bulletin 204-17, dated 4/02. *tt
  • 20411 - SUSPENSION:FRONT: Revised front bushings - revised special tools - replacement procedure. *tt this bulletin replaces bulletin 204-11,dated 02/00. *tt this bulletin replaces bulletin 204-11,dated 02/01. *tt
  • 20417 - TIRES: Vehicles may experience vibration/shimmy in the tire assembly, model xk 2002 and 2003.*jb
  • 30334 - ELECTRICAL SYSTEM:IGNITION:MODULE: Ecm (engine control module) replacement - engine management questionaire reporting requirements. *tt this bulletin replaced bulletin 303-34, dated 10/99. *tt

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • B0026 [1] ISO/SAE Reserved
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20030906

While driving 20 mph the vehicle stalled and would not shift or restart. The cause of the problem has not been determined. *ak

NoNoN NoneNone20030316

Hydrogen sulfide toxic fume, in 2003 jaguar xj8. I have leased 8 jaguars no problem until 2002 jaguar xj8. Shortly after lease i noticed a sulfur smell. I was informed it could be gas or exhaust fumes from another vehicle. The car continued to smell, thanksgiving a guest in car became physically ill. The car was taken for service. After negotiation, plus the additional corporate leased auto, dearlership released me from 2002 lease. I signed a new lease for a 2003 jaguar for 3 years. In march with less than 2700 miles i have the same problem with sulfur smell. Maggie harlow, general manager jaguar lou, shared with me a one page directive from jaguar stating how to cope with this problem in 2002. I went directly to jaguar through email. Mr. Manny beltran responded. Mr. Beltran set up an appointment for service at jaguar lou. Jaguar area service manger, john zimmerman, would be there to inspect the car. On 4/17/03, i sent mr. Beltran another email his response dealership was trying to find a solution to the problem. On 4/21/03, elliott, jaguar lou service manager, stated the sulfur problems usually went away after 6,00 to 10,000 miles. This was the first this information had been revealed to me; elliott suggested that he remove the catalytic converter from an older jaguar. After requestion confirmation of problem with catalytic converter, maggie phoned me. Maggie concurred there was an odor that i basically had to live with it, jaguar would not replace the catalytic converter. I requested john zimmerman phone me. After 3 days no one had returned call. I purchased a new bmw on 4/28/03. On 4/29/03, my attorney received a letter from maggie with the offer to exchange the catalytic converter. The 2003 jaguar is at jaguar louisville. I feel the fair responsible solution is that i be released without charge from the lease. I leased this car, plus additional corporate car in good faith. *nlm

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