Mercedes-benz Amg S63 2021
Complaint Information: Recalls, Service Bulletins, OBD II Codes
NHTSA Mandated Recalls
Recall 221461 [USA]: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
the communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge. Owner notification letters were mailed july 8, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's numbers are for this recall is 2022060005 and 2023110006.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.Recall 171685 [USA]: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles. Please refer to the part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. The recall began march 12, 2021. Owners may contact mbusa customer service at 1-877-762-8267. Mbusa's number for this recall is 2021020025.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
- LI72.20-P-075746 - STRUCTURE: Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.G. When stored in trouser pocket, handbag etc. Remedy as of the 6th generation, the vehicle key can be recoded
- OTA - 24240302 - ELECTRICAL SYSTEM: This is to notify you of the service campaign ota update for the mbux control unit software in 14,559 model year (my) 21-23 c-class, s-class, sl, eqs (206, 223, 232, 297 platform) vehicles. The vehicles will not be visible or flagged in vmi
- OTA-24240203 - ELECTRICAL SYSTEM: Mercedes-benz ag (??A???A???A?Mbag??A???A???A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 21-24 c-class, eqe, eqs, glc, gle, gls, s-class, sl (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl
- LI82.85-P-077312 - ELECTRICAL SYSTEM: Complaint updating the ramses 1.1 module to the latest sw-version e139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: remote status: ??A?A? The last updated timestamp shown in vehi
- OTA-24240202 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-23 s-class, eqs (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
- OTA-24240201 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes-benz ag (??A???A???A?Mbag??A???A???A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my20-23 a-class, c-class, cla, cls, e-class, gla, glb, glc, gle, gls, amg gt, s-class (177, 205, 118, 257, 213, 238,
- CL-CommMod - ELECTRICAL SYSTEM: Dear mercedes-benz owner: on behalf of mercedes-benz usa, llc (mbusa), thank you for being a part of the mercedes-benz family. We hope that you??A?A?Re enjoying your vehicle. Here at mbusa, we are committed to delivering an exceptional own
- CL-AirSuspension - SUSPENSION: On behalf of mercedes-benz usa, llc (mbusa), thank you for being a part of the mercedes-benz family. We hope that youa??Re enjoying your vehicle. Here at mbusa, we are committed to delivering an exceptional ownership experience. In our cont
- NCU-2023120012 - ELECTRICAL SYSTEM: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz vehicles, has released a software update for certain my 2021 s-class (223 platform) vehicles that allows for future remote software updates on additional control units. Mbusa will c
- NCU-2023120013 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz vehicles, has released a software update for certain my 2021 s-class (223 platform) vehicles that includes functional improvements for route guidance, apple carplay, and android aut
- NCU-OTAcommNoMMC - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz, has determined that in certain my 2017-2021 c-class, cla, cls, e-class, glc, gle, gls, amg gt, s-class, sl, and slc (205, 117, 257, 213/238, 253, 166/292, 190/290,217/2
- LI82.62-P-077311 - ELECTRICAL SYSTEM: No audio is output either in radio mode, or with media playback via app, bluetooth or usb. In such cases, "playback not active" is shown in the display. Mute line between communication module n112/2 and sound control unit n40/3. Chec
- LI68.10-P-077315 - STRUCTURE: Front armrest cap (butterfly compartment) only opens when pressed strongly. Unfavorable tolerances place two pieces of felt (12mmx12mm) on the trigger mechanism as seen in the attached picture. This will reduce the distance between t
- LI46.10-P-077314 - STEERING: Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t
- LI46.10-P-077313 - STEERING: The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers see example file in the attachments area: lenkrad-schleifger??A?Usch_steeringwheel-grindingnoises.Mp4 t
- EW-EngineThermSW - ELECTRICAL SYSTEM: In our continuing efforts to assure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa, llc ("mbusa") is extending the warranty coverage on the engine thermostat (including s
- OTA-InductNonMMC - ELECTRICAL SYSTEM: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-24 c-class, eqe, eqs, s-class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not corr
- OTA-InductiveSW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-24 c-class, eqe, eqs, s-class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software doe
- OTA-Comm Mod SW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my19-23 a-class, c-class, cla, cls, e-class, eqb, g-class, gla, glb, glc, gle, gls, amg gt, s-class (177, 205, 118, 257, 213, 23
- OTA-Air Susp SW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-23 s-class, eqs (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
- LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
- LI46.35-P-077076 - STEERING: Control unit n68 - electric power steering fault P063544 - the electric power steering has a malfunction. There is a fault in the data memory. With fault freeze frame data "mon_id 320" in the "stored" status stored in the fault memory of
- LI82.85-P-076800 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: The "sos nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext
- LI82.95-P-076991 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: Mercedes me connect services inoperative (me-call, remote status, etc.). Mercedes me services - activation not possible. Notes: - in the quick test, no fault code and no event code is stored in the ramses control unit (n112/2). The sim
- NCU -MBUX SW OTA - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-23 c-class, eqs, s-class, sl, eqe, glc (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software w
- LI83.30-P-076965 - VISIBILITY: Following a software update of the head unit to fup3 variant 316.5 or higher, the "residual heat" button is no longer displayed in the air conditioning system operating menu. A26/17 head unit mbux software there is currently no reme
- NCU-23P5497108 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes-benz ag (mbag), the manufacturer of mercedes-benz, has determined that on certain my 2021 s-class (223 platform) vehicles, the software for the communication module does not correspond to the latest series production configuration.
- NCU-23P5497107 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2021 s-class (223 platform) vehicles, the software for the communication module does not correspond to the latest series production
- LI82.85-P-076866 - ELECTRICAL SYSTEM: Complaint on vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The samsung tablet also remains stuck on the disclaimer. The rear seat entertainment package is nonfunction
- Ll54.10-P-076896 - ELECTRICAL SYSTEM: 12v message in ic when starting the vehicle. Sw updates need to be performed. Follow the guided test for fc U116000 in n73/3*1 eis cu. Perform the sw checks and updates. Fully charge both 12v and 48v batteries. After, perform a few
- LI82.85-P-076799 - EQUIPMENT: The mercedes me connect services cannot be activated. The remote status data does not update. Error in n112/9 - control unit for telematics services (hermes). In the hermes control unit log, under the "url" tab, the value default is st
- LI82.70-P-076832 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Phone call log is not shown in the mbux display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the a26/17 - mbux multimedia system (head unit) currently there is no rem
- NCU-HU SW Update - ELECTRICAL SYSTEM:SOFTWARE: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2018-2023 c-class, eqe, eqe suv, eqs, eqs suv, glc, gle and s-class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
- LI72.10-P-076701 - STRUCTURE:BODY:DOOR: Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
- LI82.85-P-074541 - ELECTRICAL SYSTEM: With the adaptations from modification year 802 to modification year 803, the illumination of the multimedia connection units has also been converted from white to blue. The conversion in the production process could result in a different
- NCU - HU Update - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2021-2024 c-class, eqe, eqe suv, eqs, eqs suv, glc, gle and s-class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
- LI00.20-P-075495 - ELECTRICAL SYSTEM:SOFTWARE: Complaint 1. "perform vehicle handover" in the workshop menu to start the maintenance computer for service a/b cannot be carried out. 2. Service confirmation is not possible because "perform vehicle handover" is displayed. This cannot be
- NCU-OTA051923 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain my 2021-2023 eqe, eqs, eqs suv, and s-class (223, 295, 296, and 297 platform) vehicles, the software of the sound system does not correspond wi
- LI91.60-P-076303 - AIR BAGS: Complaint electrical fault on rear airbag/window airbag. Srs indicator light on in instrument cluster. Cause contact problems that may create a short circuit between the pins or to the vehicle ground remedy connect and disconnect the a
- LI72.10-P-075291 - LATCHES/LOCKS/LINKAGES: Complaint the surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the problematic door handle retracts. Cause motor fault detection (fc B185E96 or B185D96) is
- LI72.20-P-075746 - LATCHES/LOCKS/LINKAGES: Complaint tailgate opens unintentionally. Cause accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.G. When stored in trouser pocket, handbag etc. Remedy as of the 6th generation, the vehicle ke
- LI54.71-P-075704 - ELECTRICAL SYSTEM: Complaint message in ic: "active brake assist function restricted". "active emergency stop assist inoperative" "active lane keeping assist inoperative" "active blind spot assist inoperative" note: the problem can occur after a softwa
- LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams.
- NCU-2022090003 - STEERING: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain my 2021 e-class and s-class (213 and 223 platform) vehicles, the steering wheel material does not correspond to current production specificat
- LI20.10-P-072886 - ENGINE AND ENGINE COOLING: Complaint cel on with code P012800 "the coolant temperature is below the specified temperature" cause under investigation. This is not an issue that affects drivability or performance and is not a safety concern. The vehicle remains saf
- LI91.10-P-065540 - SEATS: Complaint creaking noise from side bolster when load applied to seat cushion of front seats. Cause soiling to the replacement fabric of the seat cushion cover means that friction on the seat side finisher mountings generates a creaking n
- SC-2021120020 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Supply printed operator's manual and replace if necessary
- LI09.00-P-074093 - ENGINE AND ENGINE COOLING: "my15+ m278 and m157 equipped vehicles with fault code ""P023400 a?? Boost pressure is too high"" "
- LI8860P073470 - FUEL SYSTEM, GASOLINE:STORAGE: Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
- LI8270P071024 - EQUIPMENT:ELECTRICAL: The mobile phone address book may not be transferred completely to the multimedia system comand, audio 20, or mbux. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names
- LI8061P073358 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: The flushmounted door handles are retracted and do not extend electrically in response to a command from the door handle sensor in center of door handle is touched see picture 1, a, so that the door can be opened.
- LI7210P073487 - STRUCTURE:BODY:DOOR : Clattering noise when raising lowering window using the front door window
- LI7210P073469 - STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR: Flushmounted door handle may be sluggish when retracting.
- 2021100008 - STRUCTURE: Retrofit rubber mounting for mobile phone cradle in front center console
- 2021110003 - ELECTRICAL SYSTEM: Update signal acquisition and actuation module front control unit software
- LI0761P070707 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM: M17x.Xxx check engine light on with misfire dtc's
- NCU-2020110014 - ELECTRICAL SYSTEM: Perform android software update in comand center rear tablet
- LI83.30-P-071494 - VISIBILITY: Air conditioning intermittently does not cool
OBD-II Error Codes
Common OBD Error codes specific to this vehicle.
Most Recent Consumer Complaints and Accidents
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