Mercedes-benz Sprinter 2500 2018

• Recall 150388 [USA]: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2015-2020 mercedes benz sprinter and freightliner sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
  dvusa will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began december 23, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this campaign is nv3letulpe.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 143559 [USA]: With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz sprinter and freightliner sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
  dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began may 15, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3begress.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 152957 [USA]: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz sprinter and freightliner sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
  dvusa will notify owners, and mercedes-benz or freightliner sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began may 15, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3begrepp.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 147748 [USA]: Failure to identify loose safety related parts can increase the risk of crash and injury.
  Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 sprinter and metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
  dvusa will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began november 15, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsx566zp25.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).

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• Recall 157286 [USA]: An inactive airbag system can increase the risk of injury in the event of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz and freightliner sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
  dvusa will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. Dvusa issued owners an interim notification on november 22, 2019. The recall began february 10, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3airigel.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 156826 [USA]: A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
  Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz and freightliner sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
  dvusa will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began november 1, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3hauboss.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 145085 [USA]: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
  Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz and freightliner sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
  dvusa will notify owners, and mercedes-benz or freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. Dvusa issued owners an interim notification on august 16, 2019. The recall began january 21, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3verglas.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 152768 [USA]: Failure to identify loose safety related parts can increase the risk of crash and injury.
  Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz sprinter and metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
  dvusa will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began may 17, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsx566zp25.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall 136774 [USA]: In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
  Daimler vans usa, llc (dvusa) is recalling certain 2018 freightliner sprinter 2500 and 3500 and mercedes-benz sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
  dvusa will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began january 31, 2019. Owners may contact dvusa at 1-877-762-8267.
  owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

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• Recall R/2008/136 [UK]: Electronics may not be fully functional
  The full functionality of the vehicles electronics which includes the safety systems cannot be guaranteed. This is a result of incorrect software being transmitted to a number of vehicles.
  recall the vehicles that are likely to be affected to re-perform the software (scn) coding to the control unit.

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• Recall R/2021/242 [UK]: The hydraulic power steering return line hoses may detach at their connection points
  The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak.
  check the return line connections of the power steering and install a screw type clamp at the connection point if needed.

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• Recall R/2021/243 [UK]: The esp software has not been customised for upfitted vehicles with a higher centre of gravity
  Vehicles may have received a version of the esp software application that has not been customized for upfitted vehicles with a higher centre of gravity.
  update the software version of the corresponded esp control unit.

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• Recall R/2019/322 [UK]: The screw connection on the upper hood catch may not have been carried out correctly
  The screw connection of the upper hood (bonnet) catch may not have been secured properly
  check the torque of the screw connection and replace any missing screws if necessary

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• Recall R/2021/023 [UK]: The electrical wiring harness pre-installation for the hermes control unit could become stuck between the brake light switch and the brake pedal
  The electrical wiring harness pre-installation for the hermes control unit (communication module) could become stuck between the brake light switch and the brake pedal
  correct the routing of the concerned wiring harness through the installation of an additional cable tie.

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• Recall R/2021/032 [UK]: An incorrect fuse type for the electric system of the air suspension could have been mounted by error
  The fuse for the electric system for the air suspension may be incorrectly specified.
  check the currently installed fuse and control unit on the potentially affected vehicles and replace if necessary. Also replace the fuse assignment booklet if necessary.

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• Recall R/2021/096 [UK]: The rear brake calliper may leak brake fluid into the housing of the electric parking brake
  The rear brake calliper may leak brake fluid into the housing of the electric parking brake.
  replace the rear brake callipers and update the esp software.

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• Recall R/2021/097 [UK]: A software update of the electronic stability programme (esp) control unit is required
  A software update of the electronic stability programme (esp) control unit is required.
  update the esp control unit software in the affected vehicles.

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• Recall R/2021/098 [UK]: The gear recognition function in the transmission could not function as intended
  The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.
  update the software responsible for gear recognition on the affected vehicles.

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• Recall R/2021/163 [UK]: The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose
  The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose.
  secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.

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• Recall R/2021/190 [UK]: The behaviour of the emergency call system might not meet specifications
  The behaviour of the emergency call system might not meet specifications.
  update the software of the communication module for the emergency call system on the affected vehicles.

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• Recall 2021216 [Canada]: Steering
  Issue: on certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Note: this is an expansion of mercedes-benz recall 4695079 (transport canada recall no. 2020-517). Safety risk: a loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.

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• Recall 2021050 [Canada]: Electrical
  Issue: on certain recreational vehicles (rvs) and camper van conversions, moisture could cause a rear wheel speed sensor to fail. If this happens, the electronic stability program (esp) control unit may not work properly. Note: a malfunction of the esp control unit can cause the esp or abs warning lights to turn on, and a "workshop assistance" message could appear in the instrument cluster. Safety risk: a stability control system that does not work properly could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear wheel speed sensors with an improved part.

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• Recall 2020517 [Canada]: Steering
  This recall was replaced by transport canada recall no. 2021-216. Issue: on certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak. This would result in a loss of power steering assist and power steering fluid could leak onto the road. Safety risk: a loss of power steering assist may result in a sudden increase in steering effort, especially at low speeds. This could increase the risk of a crash. A power steering fluid leak could create a road hazard. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the power steering return hose connections. Dealers will install a clamp at the connection point, if needed.

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• Recall 2020339 [Canada]: Seats and restraints
  Issue: on certain cargo vans, an additional bench seat may have been installed incorrectly. In specific, the seat may not be properly attached and may not have protection from corrosion. Over time, this could cause the seat to loosen and detach. Note: this recall only affects vans that were sold by mercedes-benz mississauga, and up-fitted by total autoglass. Safety risk: a seat that is loose or detaches could increase the risk of injury in a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect your van. The vehicle will be repaired as necessary. Mercedes-benz advises that these bench seats should not be used until an inspection is completed.

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• Recall 2019467 [Canada]: Structure
  Issue: on certain vans, the upper hood latch may not be properly installed. Under some driving conditions, this could allow the hood to open suddenly while driving. Safety risk: if the hood opens while driving, it could suddenly block a driver's view. This could increase the risk of a crash. Corrective actions: mercedes-benz will notify owners by mail and instruct them to take their van to a dealer to inspect, and if necessary, tighten the mounting screws for the upper hood latch. Any missing screws will be replaced.

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• Recall 2018576 [Canada]: Structure
  On certain vehicles, an incorrect lever may have been installed on the right (passenger) side door locks. In some cases, it may not be possible to open the door from the inside or the outside of the vehicle, which could increase the risk of injury in the event of a crash. Correction: dealers will inspect, and replace the affected locks if necessary. Note: this condition would not affect the door locks on left side of the vehicle.

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To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

• Desiccated air bag inflator rupture investigation # EA21002

  From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.
  

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• Rear wheel speed sensor failure investigation # PE20014

  The office of defects investigation (odi) analyzed complaint data provided by daimler vans usa, llc (daimler) as well as complaints submitted to odi from consumers to identify incidents related to rear wheel speed sensors (rwss) failures. Odis analysis identified 6,710 incidents of rwss failure (unique vins) in my 2012-2018 mercedes- benz and freightliner sprinter vehicles upfitted to campers or recreational vehicles (rvs) representing 81 percent of all sprinter rwss reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to rwss moisture intrusion condition in the sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked rvs and lead to sensor failures. According to the daimler information request (ir) response, if the wheel speed information is detected as implausible by the electronic stability program (esp) control unit, the esp system enters a failsafe mode where:-driver torque requests are no longer accepted;-cruise control, if used, would be deactivated; -the esp/abs system shuts off; and -multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only abs and/or esp warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded abs or esp. Degraded esp functionality may impact driving stability of the 5-ton vehicle.On feb 3, 2021, following discussion with odi, daimler submitted a defect information report (dir) to nhtsa describing a defect in the rwss disabling the esp control unit functions in approximately 48,667 my 2012 through 2018 mercedes-benz and freightliner sprinter 3500 vehicles manufactured from jan 4, 2012 through oct 25, 2018 (recall 21v-042). In its dir, daimler indicated that rwss sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the rwss dries and the rwss returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the esp control unit and can be accessed through a diagnostic evaluation. Odi will continue to monitor field experience in sprinter non-rvs and sprinter 2500 rvs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a mercedes-benz or freightliner sprinter dealer, who will replace the rwss with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in feb 2021. This preliminary evaluation is closed.The odi reports cited above can be reviewed at nhtsa.Gov under the following id numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 11362944 11362556 11362276 11361679 11361275 11364340
  

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Follow up to complaint number 11374151. Cause determined: left rear wheel speed sensor defective and replaced

2018 mb sprinter pleasure way rv suddenly erratically accelerated while in motion on highway, erratic transmission shifting, multiple warning messages including esp, abs, blind spot assist inoperative, asr/bas symbol appeared. Await service appointment. ?Rear wheel speed sensor?

The pressurized lower power steering fluid hose is inadequately clamped at the cooler unit and is of insufficient length, resulting in the hose loosening and eventually disconnecting. This causes a loss of all power steering assist. Upon the advice of other owners who have suffered catastrophic steering loss, i inspected the lower hose connection in my driveway and found it had come partially disconnected. I had to reattach the hose and secure it with a traditional worm-style hose clamp.

The pressurized lower power steering fluid hose is inadequately clamped at the cooler unit and is of insufficient length, resulting in the hose loosening and eventually disconnecting. This causes a loss of all power steering assist. Upon the advice of other owners who have suffered catastrophic steering loss, i inspected the lower hose connection in my driveway and found it had come partially disconnected. I had to reattach the hose and secure it with a traditional worm-style hose clamp.

The seat belt buckle receiver on the driver side breaks very frequently. The cables are very thin with small gauge strands so the strands shear at the internal mount point one by one until the entire cable breaks. This happens over the course of several months. This vehicle is a delivery van and the seat belt is buckled on and off many times. We have 20 of this type of vehicle and it is happening on many of them.

The seat belt buckle receiver on the driver side breaks very frequently. The cables are very thin with small gauge strands so the strands shear at the internal mount point one by one until the entire cable breaks. This happens over the course of several months. This vehicle is a delivery van and the seat belt is buckled on and off many times. We have 20 of this type of vehicle and it is happening on many of them.

Since september of 2019 with around 4500 miles on the vehicle, loose bolts were found that holds up fuel tank. Several driveshafts (aka pilot shafts) failed and were replaced. The rear differential failed and was replaced. Several tires have been replaced. This vehicle vibrates at highway speeds. Mercedes benz has made several attempts over 80 days to cure this vibration problem. Photos were sent to the service manager at wagner mercedes benz on 10/2/2019 showing loose bolts which they secured fuel tank. The vehicle currently has 7400 miles on it. I have noticed recalls on the sprinter vans built around the same time with similar problems. It could be possible that this vehicle fell through the cracks.

Since september of 2019 with around 4500 miles on the vehicle, loose bolts were found that holds up fuel tank. Several driveshafts (aka pilot shafts) failed and were replaced. The rear differential failed and was replaced. Several tires have been replaced. This vehicle vibrates at highway speeds. Mercedes benz has made several attempts over 80 days to cure this vibration problem. Photos were sent to the service manager at wagner mercedes benz on 10/2/2019 showing loose bolts which they secured fuel tank. The vehicle currently has 7400 miles on it. I have noticed recalls on the sprinter vans built around the same time with similar problems. It could be possible that this vehicle fell through the cracks.

Tl* the contact owns a 2018 mercedes-benz sprinter 2500. The contact stated that while driving at various speeds, the vehicle intermittently shift into limp mode independently without warning. The contact pulled over and restart the vehicle in for the vehicle to resume normal operation. The contact had taken the vehicle to rallye motors (1600 northern blvd, roslyn, ny 11576) where the mechanic was unable to duplicate or diagnose the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.

Common OBD-II Error Codes

• P2251 [1] O2 Sensor Negative Current Control Circuit/Open Bank 1 Sensor 1
• P2112 [1] Throttle Actuator Control System - Stuck Closed
• P2138 [1] Throttle/Pedal Pos Sensor/Switch D / E Voltage Correlation
• P0191 [1] Fuel Rail Pressure Sensor A Circuit Range/Performance
• P0033 [1] Turbo Charger Bypass Valve Control Circuit
• P0299 [1] Turbocharger/Supercharger "A" Underboost Condition
• P0128 [1] Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature)
• P2261 [1] Turbocharger/Supercharger Bypass Valve - Mechanical
• P261F [1] ISO/SAE Reserved