2016 Nissan Leaf (30 kW-hr battery pack)Nissan Leaf (30 Kw-hr Battery Pack) 2016

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 233937 [USA]: Reduced defroster performance can limit visibility out of the windshield, increasing the risk of a crash.
    Nissan north america, inc. (nissan) is recalling certain 2013-2017 leaf vehicles. The owner's manual instructions for defroster operation are incorrect and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 103, "windshield defrosting and defogging systems."
    nissan will mail an addendum with updated instructions on how to operate the defroster, free of charge. Owner notification letters are expected to be mailed may 26, 2023. Owners may contact nissan's customer service at 1-800-867-7669. Nissan's number for this recall is r23a1.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 122201 [USA]: In the event of a crash, if the front passenger air bag doesn't deploy properly, it can increase the risk of injury to passengers.
    Nissan north america, inc. (nissan) is recalling certain 2015-2017 leaf and 2014, 2016 and 2017 sentra vehicles. Due to a manufacturing error within the air bag inflators, the passenger frontal air bag may not properly deploy in the event of a crash.
    nissan will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began june 7, 2017. Owners may contact nissan customer service at 1-800-647-7261.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 108402 [USA]: If the wiring harness disconnects, the passenger air bag may not to deploy during a crash, increasing the risk of injury.
    Nissan north america, inc. (nissan) is recalling certain model year 2016 leaf vehicles manufactured february 24, 2016, to march 23, 2016, and sentra vehicles manufactured february 9, 2016, to march 4, 2016. The wiring harness connector may disconnect from the dual-stage passenger air bag.
    nissan will notify owners, and dealers will inspect the wiring harness connector for proper engagement and, if necessary, replace the passenger air bag module and main body harness, free of charge. The recall began on august 9, 2016. Owners may contact nissan customer service at 1-800-647-7261.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 119665 [USA]: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
    Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. In these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
    nissan will notify their owners. Chevrolet city express owners will be notified by general motors. Dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. Interim notices were sent to owners on may 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact nissan customer service at 1-800-867-7669, infiniti customer service at 1-888-833-3216 or chevrolet customer service at 1-800-222-1020.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2019044 [Canada]: Brakes
    Issue: when the car is parked in very cold temperatures for a long time, a relay in the brake system may freeze. If this happens, multiple brake warnings will stay on in the instrument cluster after the car is started. The driver may also notice a hard brake pedal. If the car is driven, this could cause an increase in stopping distance. Safety risk: an increase in stopping distance could create the risk of a crash. Corrective actions: the company will mail owners a letter explaining this problem. The letter will describe how the brake warnings work. Drivers should not drive the car if the warnings stay on. Nissan will provide a 4 year/80,000 km warranty extension to repair the problem with relay freezing.

  • Recall 2017215 [Canada]: Airbag
    On certain vehicles, the passenger's frontal airbag may not deploy correctly due to an issue in manufacturing. As a result of long-term storage, there could be insufficient compression strength of the coolant within the inflator housing of the passenger's frontal airbag, which may cause the airbag to fail to deploy properly in the event of a crash (where deployment is warranted), which could increase the risk of injury to the front passenger occupant. Correction: dealers will replace the passenger's frontal airbag inflator.

  • Recall 2016302 [Canada]: Airbag
    On certain vehicles, the wiring harness connector for the dual stage passenger airbag may not have been manufactured to specification, allowing the connector to become partially disconnected from the airbag. In the event of a crash, this could result in a non-deployment of the second stage of the airbag which could increase the risk of injury to the passenger. Correction: dealers will inspect for proper connection and replace the passenger airbag module and wiring harness as necessary.

  • Recall 2016179 [Canada]: Seats and restraints
    On certain vehicles, a defect in the occupant classification system could allow an adult sitting in the front passenger seat to be classified as a child or an “empty seat”. This would suppress the airbag, which could increase the risk of injury in a crash. Correction: for affected altima, maxima, murano, rogue and sentra vehicles, dealers will reprogram the airbag control unit and the occupant classification system control unit. For affected leaf, nv200, pathfinder, q50 and jx35/qx60 vehicles, dealers will replace the occupant classification system electronic control unit.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NTB08-097L - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-053 - ELECTRICAL SYSTEM: Silicone-based lubricant or grease can damage electrical components service information do not apply silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal
  • NTB23-049 - ELECTRICAL SYSTEM: 12 volt battery testing for in-service vehicles service information the following service information lists nna procedural recommendations for establishing good connections while performing 12v battery testing. These recommendations ar
  • NTB16-003C - ELECTRICAL SYSTEM: Intelligent key replacement or swapping between vehicles this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB13-107F - ELECTRICAL SYSTEM: Vehicle key not detected / authenticated, engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-071C - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055J - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-145B - SERVICE BRAKES, HYDRAULIC: Abs/vdc can diagnosis information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-028H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-126C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB09-081J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB08-097K - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-009L - ELECTRICAL SYSTEM: Navigation symptoms when sd card is missing or wrong card installed this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-101 - POWER TRAIN: Drive shaft boot service information service information if a drive shaft (axle shaft) boot on an applied vehicle is found to be leaking grease, and there is no abnormal noise or obvious cv joint risk due to water intrusion and/or com
  • NTB22-100 - ELECTRICAL SYSTEM: 3g telematics hardware deactivation service information the applied vehicles that come equipped with a factory installed sos switch, located near the overhead map lamp, also come equipped with a wireless communication device called a
  • NTB12-055I - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-026 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Service information for fuel gauge inaccurate with dtcs stored in ecm service information if a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following dtcs are stored in the ecm, do n
  • NTB19-071B - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-027C - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001F - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-045C - ELECTRICAL SYSTEM: Cleaning front or rear combination lamp assemblies this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-077D - ELECTRICAL SYSTEM: Signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055H - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-046 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Occupant clfassification system light operation logic change
  • NTB14-084C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 2-sensor occupant classification system diagnostics and information
  • NTB11027B - EQUIPMENT ADAPTIVE/MOBILITY: Service information temporary tire flat spotting is common on new dealer in-stock vehicles that have not been occasionally moved. Flat spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c
  • NTB16046 - EQUIPMENT: Service information nissan is issuing this technical service bulletin to clarify that a change has been made for the logic that controls the occupant classification system (ocs) and 'passenger airbag indicator' (pabi), as described in th
  • NTB09099A - EQUIPMENT ADAPTIVE/MOBILITY: If you confirm a refrigerant leak at a refrigerant pipe/hose joint location. Actions 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. Note: do not replace a refrigerant pipe, hose, or other a/c compon
  • NTB09131B - FORWARD COLLISION AVOIDANCE: Service information because of collision damage or other vehicle repair, a replacement "certification label" or "vin plate / label" may be needed. These items may be available from nissan by request if certain criteria are met. Th
  • NTB03074J - EXTERIOR LIGHTING: Service information occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in
  • NTB09081C - VISIBILITY: Service information the purpose of this bulletin is to give nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?S responsibility. Nissan north america (nna) is not responsible for
  • NTB16009 - ELECTRICAL SYSTEM: Service information if a customer states "vehicle charger is not working" or "the evse is broken", verify evse (electric vehicle service equipment) condition and operation before replacing it. - the evse is also known as a trickle cha
  • NTB16006 - ELECTRICAL SYSTEM: If you confirm charge was started, but charge connector was unplugged before charge was complete, and the ev warning light is on, and one or more of the following dtcs are stored: B2840, B29C1 action 1. Confirm this bulletin applies. Se
  • NTB16003 - ELECTRICAL SYSTEM: Service information the intelligent keys used on the various nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
  • NTB10135F - EQUIPMENT: Service information this bulletin contains important service procedures that must be performed in order to set-up and maintain the nissan leaf telematics system. Sections: turning on the tcu during pdi when a tcu needs to be replaced
  • NTB15100 - EQUIPMENT: If you confirm dtc P18A5 (auto p cancellation) is stored as current, and will not erase. Note: this dtc can be set during manufacture and will not reoccur once cleared. This dtc is not in the electronic service manual (esm) and no further d
  • NTB13028A - VISIBILITY: Service information windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * most any foreign material on the surface of the windshield c
  • NTB15009C - EQUIPMENT: Service information please share this bulletin with "sales staff" and staff associated with maintaining dealer stock vehicles. If an sd map card is removed from a navigation/audio unit for any reason, the card must be returned to only t
  • NTB15043 - WHEELS: Service information the appearance of painted alloy wheels can be damaged if acidic cleaners are used. Do not use chrome wheel cleaner on painted wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct
  • NTB14032 - ELECTRICAL SYSTEM:WIRING: Service information warranty claims coding for repairing wiring harnesses for all nissan vehicles has changed. This bulletin gives an outline of the technician?S responsibilities in assisting the dealer?S claims administrator to properly c
  • NTB15-077C - EQUIPMENT: Nissan; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-071A - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-014A - ELECTRICAL SYSTEM: Bluetooth, usb, and aux function diagnostic tool this bulletin has been amended. See amendment history on page 3. Please discard previous versions of this bulletin.
  • NTB15-009K - ELECTRICAL SYSTEM: Navigation symptoms when sd card is missing or wrong card installed this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-001E - ELECTRICAL SYSTEM: Av control unit replacement this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-135H - ELECTRICAL SYSTEM: 2011-2017 leaf; telematics service information this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
  • NTB99-001e - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-001 - ELECTRICAL SYSTEM: 2016-2017 leaf; 40 kwh high voltage service battery pack service information if the high voltage (hv) battery pack needs to be replaced for any reason: ￷ - the 40 kwh hv battery pack listed in the parts information table, on page 26,
  • NTB14-059d - ELECTRICAL SYSTEM: 2011-2016 leaf; 24 kwh high voltage replacement battery pack this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055g - SUSPENSION: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-071 - AIR BAGS: Dtc B00A0-00 stored if you confirm dtc B00A0-00 (occupant detection sensor unit) is stored and ocs zero point reset cannot be performed (continued on the next page) and the following screen displays: action 1. Check the occupant
  • P9312 LEAF Autom - EQUIPMENT: 2011?2019 leaf lithium?Ion battery bonding plate voluntary service campaign automatic parts shipment
  • P9312 2011-19 LE - EQUIPMENT: Lithium-ion battery bonding plate voluntary service campaign ***** campaign summary***** nissan is committed to the safety, security and satisfaction of our customers and their passengers, as well as the safety of nissan technicians. Ni
  • NTB19-055a - ELECTRICAL SYSTEM: Voluntary service campaign 2011-2019 leaf; lithium-ion battery bonding plates this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-055 - ELECTRICAL SYSTEM: Voluntary service campaign 2011-2019 leaf; lithium-ion battery bonding plates this bulletin applies to 2018-2019 vehicles equipped with a 40kwh lithium-ion battery. Introduction nissan is conducting this voluntary service campaign on
  • NTB17-082b - ENGINE AND ENGINE COOLING: Nissan; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin does not apply to leaf vehicles and titan xd vehicles with v8 diesel engine. This bulletin has been amended. See amendment history on the last page. Pl
  • NTB15-009j - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation symptoms when sd card is missingor wrong card installed this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-097g - FUEL SYSTEM, GASOLINE: All model year 2012 and newer nissan vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin does not apply to leaf vehicles and titan xd vehicles with v8 diesel engine. This bulletin has been amended. See amendment his
  • NTB15-077b - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Nissan; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-040b - WHEELS: Revised wheel alignment specifications this bulletin has been amended to add 2018-2019 kicks. Please discard previous versions of this bulletin.
  • PC630 - EQUIPMENT: 30 kwh lithium-ion battery controller (lbc) reprogram voluntary service campaign ***** campaign summary***** nissan is conducting a voluntary service campaign to reprogram the 30 kwh lithium-ion battery controller (lbc) in 2016-17 model
  • NTB18-039 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Voluntary service campaign 2016-2017 leaf lithium-ion battery controller reprogram introduction nissan is conducting this voluntary service campaign on certain specific model year 2016-2017 leaf vehicles to reprogram the lithium-ion bat
  • PC630 - ELECTRICAL SYSTEM: 30 kwh lithium-ion battery controller (lbc) reprogram voluntary service campaign ***** campaign summary***** nissan is conducting a voluntary service campaign to reprogram the 30 kwh lithium-ion battery controller (lbc) in 2016-17 model
  • NTB18-039 - ELECTRICAL SYSTEM: Voluntary service campaign 2016-2017 leaf lithium-ion battery controller reprogram introduction nissan is conducting this voluntary service campaign on certain specific model year 2016-2017 leaf vehicles to reprogram the lithium-ion bat
  • PC630 - ELECTRICAL SYSTEM:SOFTWARE: 30 kwh lithium-ion battery controller (lbc) reprogram voluntary service campaign ***** campaign summary***** nissan is conducting a voluntary service campaign to reprogram the 30 kwh lithium-ion battery controller (lbc) in 2016-17 model
  • NTB15-009i - EQUIPMENT: Navigation symptoms when sd card is missing or wrong card installed this bulletin has been amended. The tables on pages 6 - 9 have been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB03-074m - EQUIPMENT: Fog lamp and/or headlamp fogging this bulletin has been amended to add fog lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB16-018c - EQUIPMENT: Mil on with P0603 stored for ecm back up circuit this bulletin does not apply to titan equipped with cummins v8 diesel engine. This bulletin has been amended to add a note in the applied vehicles. No other changes have been made. Plea
  • NTB15-009h - EQUIPMENT: Navigation symptoms when sd card is missing or wrong card installed this bulletin has been amended. The tables on page 5 and 6 have been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB15-009g - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation symptoms when sd card is missing or wrong card installed this bulletin has been amended. The applied vehicles section has been revised, and changes have been made to the table beginning on page 5. No other changes have been ma
  • NTB11-044c - WHEELS: Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB10-135g_optim - EQUIPMENT: 2011-2017 leaf; telematics service information this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
  • NTB17-040a - SUSPENSION: Revised wheel alignment specifications this bulletin has been amended to add 2018 versa sedan and 2018 versa note. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB17-040 - SUSPENSION: Revised wheel alignment specifications service information for the applied vehicles, some wheel alignment specifications listed in the front suspension (fsu) and rear suspension (rsu) sections of the electronic service manual (esm) have
  • NTB17-035b - EQUIPMENT ADAPTIVE/MOBILITY: 2013 ? 2016 leaf; occupant classification system retrofit this bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
  • NTB15-009e - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation symptoms when sd card is missing or wrong card installed this bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
  • NTB15-001d - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Av control unit replacement this bulletin applies only to vehicles equipped with navigation. This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
  • NTB11-044b - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB17-035a - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: 2013 - 2016 leaf; occupant classification system retrofit this bulletin has been amended. The claims information section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
  • NTB15-009f - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation symptoms when sd card is missing or wrong card installed this bulletin has been amended. Changes have been made to the parts table on page 5 under 17.5my murano. No other changes were made. Please discard previous versions of
  • NTB12-055f - POWER TRAIN:AXLE ASSEMBLY: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB17-038 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 2011-2017 leaf; label required for battery module warranty return service information leaf battery modules that are replaced under warranty are required to have a return label affixed to the module being returned, with the repair date r
  • NTB14-059c - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 2011-2017 leaf; replacement high voltage battery pack this bulletin has been amended. The parts information has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB17-035 - EQUIPMENT:ELECTRICAL: 2013 ? 2016 leaf occupant classification system retrofit service information the information in this bulletin is provided for customers who have concerns with their occupant classification system (ocs) operation after all campaigns have
  • NTB16-123 - EQUIPMENT ADAPTIVE/MOBILITY: Plastic interior trim protective covering removal service information vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
  • NTB16-092 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: "nissan; doors difficult to close with temperature below freezing if you confirm: the following incident, or the customer reports this incident: - the vehicle has been setting (not running) in temperatures below 14f (-10c) for an ext
  • NTB13-097D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : "all model year 2012 and newer nissan vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. The title has been revised, and the bulletin now includes vehicles in production as of the date of this update.
  • SPECIAL TOOL SHI - EQUIPMENT: A special tool is required for a campaign on 2016 sentra and leaf vehicles. This tool was accidentally shipped to all infiniti retailers today from a supplier. Infiniti retailers were not billed for this shipment and do not have a need for
  • NTB16-046 - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION: Occupant classification system light operation logic change service information nissan is issuing this technical service bulletin to clarify that a change has been made for the logic that controls the occupant classification system (ocs
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • B00A0 [4] Occupant Classification System (Subfault)
  • B2840 [1] B2840
  • B29C1 [1] B29C1
  • P18A5 [1] P18A5
  • P0456 [3] Evaporative Emissions System Small Leak Detected
  • P0442 [2] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [2] Evaporative Emission Control System Leak Detected (gross leak)
  • P0603 [1] Internal Control Module Keep Alive Memory (KAM) Error
  • P5879 [2] P5879
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20201213

The nissan leaf was being driven on a 35 mph road in a hilly area. While going approximately 25 mph on a downhill curve coming up to a red light the driver applied the brakes and they did not engage with normal pressure. The driver then pushed the brake peddle all the way down to the floor before the vehicle begin to slowly stop causing the vehicle to go 10 feet past a red light into an intersection. The driver drove out of the intersection and tested the brakes again with the same results. The drivers spouse arrived to test the vehicle and verified the same results. The only way home was a very steep down hill so tow truck was called to pick up the vehicle and bring it to the nissan dealership the tow truck driver also verified the brakes were not engaging when he loaded the vehicle on the flatbed. When the vehicle arrived at the dealership and unloaded from the tow truck the brakes started working. The dealership tested the vehicle and verified the brakes passed inspection. Feeling unsafe to drive the vehicle the owner tried to convince the dealership to test more. They were not able to reproduce the issue. The owners reported to nissan of america customer service. Nissan of america said they had not heard of this type of issue and that if the dealership couldn't find anything there was nothing they could do. Since the dealership and corporate can not fix the car and do not want to further investigate the vehicle was towed to the owners house where it now sits unused.

NoNoN NoneNone20201212

The nissan leaf was being driven on a 35 mph road in a hilly area. While going approximately 25 mph on a downhill curve coming up to a red light the driver applied the brakes and they did not engage with normal pressure. The driver then pushed the brake peddle all the way down to the floor before the vehicle begin to slowly stop causing the vehicle to go 10 feet past a red light into an intersection. The driver drove out of the intersection and tested the brakes again with the same results. The drivers spouse arrived to test the vehicle and verified the same results. The only way home was a very steep down hill so tow truck was called to pick up the vehicle and bring it to the nissan dealership the tow truck driver also verified the brakes were not engaging when he loaded the vehicle on the flatbed. When the vehicle arrived at the dealership and unloaded from the tow truck the brakes started working. The dealership tested the vehicle and verified the brakes passed inspection. Feeling unsafe to drive the vehicle the owner tried to convince the dealership to test more. They were not able to reproduce the issue. The owners reported to nissan of america customer service. Nissan of america said they had not heard of this type of issue and that if the dealership couldn't find anything there was nothing they could do. Since the dealership and corporate can not fix the car and do not want to further investigate the vehicle was towed to the owners house where it now sits unused.

NoNoN NoneNone20200731

During conditions of low 12v battery charge, the vehicle will occasionally start, go into a drive mode ("r" or "d") but the brakes will not operate. I stress that this only happens when the 12v battery has low charge, but not too low that the vehicle will refuse to start. I am not the only person to report this. Note the comment about brakes failing in this posting: https://www.Mynissanleaf.Com/viewtopic.Php?F=30&t=12959&p=588304#P587949

NoNoN NoneNone20200730

During conditions of low 12v battery charge, the vehicle will occasionally start, go into a drive mode ("r" or "d") but the brakes will not operate. I stress that this only happens when the 12v battery has low charge, but not too low that the vehicle will refuse to start. I am not the only person to report this. Note the comment about brakes failing in this posting: https://www.Mynissanleaf.Com/viewtopic.Php?F=30&t=12959&p=588304#P587949

NoFireY NoneNone20191102

Tl* the consumer owned a 2016 nissan leaf. The consumer stated that while asleep at their residence, they were awoken by the police department who informed them that their vehicle was engulfed in flames. No injury was sustained. The fire department was contacted and extinguished the fire. A police report was filed. No medical attention was needed. First insurance was contacted and the vehicle was towed to a salvage yard. No dealer was contacted. The vehicle was deemed a total loss. The manufacturer was contacted and a case was opened. An investigation was also started. The failure mileage was approximately 22,000. *ln the consumer stated that though the manufacturer was made aware of the situation, however they are claiming no responsibility over the incident. The manufacture is claiming that the failure due to the defective installation of the original battery.*as *ln*jb

NoFireY NoneNone20191101

Tl* the consumer owned a 2016 nissan leaf. The consumer stated that while asleep at their residence, they were awoken by the police department who informed them that their vehicle was engulfed in flames. No injury was sustained. The fire department was contacted and extinguished the fire. A police report was filed. No medical attention was needed. First insurance was contacted and the vehicle was towed to a salvage yard. No dealer was contacted. The vehicle was deemed a total loss. The manufacturer was contacted and a case was opened. An investigation was also started. The failure mileage was approximately 22,000. *ln the consumer stated that though the manufacturer was made aware of the situation, however they are claiming no responsibility over the incident. The manufacture is claiming that the failure due to the defective installation of the original battery.*as *ln*jb

NoNoN NoneNone20191021

While driving at speeds of 70 mph, my car turns off in the middle of the highway! I have a video of this ordeal that i'd be happy to send over.

NoNoN NoneNone20191006

No brakes at startup. No previous problems. Drove 20 miles night before. Brake pedal went to floor while backing out of garage.

NoNoN NoneNone20190722

Brake stopped working while i was driving on san thomas expressway in santa clara city in california; i immediately switched to "park" and also used manual brake, eventually i managed to stop it; since it's blocking a lane, police came and towed the car to the dealership. Mileage is estimate since the car is still being repaired in the dealership.

NoNoN NoneNone20190622

I do not have much range. At 100% charged i'm getting a range of 64 miles. Considering the car only has 10k miles on it, that's terrible range. My car was sitting still, in park and turned on when i took this image.

NoNoN NoneNone20190518

Using the j-1772 charge port at a shopping mall while going for a walk; on sun 5/19 as we approached the car to leave, we noticed a strong electrical smell. I disengaged the charger, inspected it and saw no issues. Our car, however showed distortion in the port at the upper right. The next morning, 5/20, i took the car to the dealer, and had the certified leaf technician try to plug it in and check the charging. He found resistance as he tried to plug it in, looked at the distorted plastic, and said "you need to replace that port" it's june 1st today; the dealer said they had to contact nissan. After a week of no response or callback, i finally was told that we must have damaged it, and it wouldn't be covered. They had no basis for that assertion, and they offered no explanation or advice about the damage on the port. I've contacted nissan customer service, waiting to hear back from nissan warranty division. In the mean time, i'm charging with the chademo port whenever possible, and still using the j-1772, although with no explanation of what caused the problem i feel like it's a risk every time. Obviously the charging is basic for the vehicle's function.

NoNoY NoneNone20181109

Tl* the contact owns a 2016 nissan leaf. While driving in reverse, the brakes failed to engage when the brake pedal was depressed. The vehicle was towed to premier nissan of metairie (located at 6636 veterans memorial blvd, metairie, la 70003, (504) 455-5800) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 33554796. The approximate failure mileage was 14,000.

NoNoN NoneNone20181031

I haven't had an accident due to the brakes not working, but i have had similar issues that others are reporting. I've learned to not follow close at all. Mine is only at low speeds that i've noticed the lack of brakes. Seems random, cannot determine a specific speed or conditions that are common. It has happened since the beginning. Only at 13700 miles currently.

NoNoN NoneNone20180520

I had a brake failure at power on issue on my 2016 nissan leaf sl. Nothing on the dash alerted me. The brakes did work, but it seemed like no vacuum assist, so had to press really hard. Towed to a dealer. Replaced the 12v battery. Very scary, i rolled out into an intersection and luckily i was not in an accident or ran over a pedestrian.

CrashNoN NoneNone20180318

My 2016 leaf sl was damaged in a fairly low speed collision during heavy office rush traffic (around 7:30am in the morning). When the car in front of me suddenly stopped, i also braked hard. At that time i heard abs like sound but the car did not actually stop, it kept on going and hit the car in front of me. I was too stressed out at the moment therefore i did not have time to think. Later on, i spent some time searching internet with search queries like 'nissan leaf brake problem' or 'nissan leaf did not brake' etc. I found multiple mentions of experiences very similar to mine. If you perform google search, you will see what i mean. Is there a way to look at the leaf onboard data to see what may have happened?

NoNoN NoneNone20180225

Car lost all break capabilities as i approached a traffic light. Brake pedal was loose and car would not engage breaks, loud crack sound on first pump before break was lost. Since i was going at low speed (30mph) i could employ manual break to stop vehicle. Break remain in failure state till on hour later when it seem to have returned.

NoNoN NoneNone20171214

On 6 occasions the brakes failed to work on first contact when attempting to come to a full stop at either a stop light or a stop sign on city streets. Releasing the brake pedal and reapplying the brakes finally brought the car to a stop. This happened to both my husband and myself and happened on both straight flat roads and downhill roads. This happened in both regenerative and non-regenerative braking but the worst failure happened in non-regenerative braking.

NoNoN NoneNone20171119

Battery degradation occurring much quicker than reasonably expected. Details follow. Car purchased in june 2016. After driving a total of 6,150 miles under conditions of moderate temperature, conservative driving (not exceeding 65 mph on the highway, using eco mode as recommended in the manufacturer's manual to enhance battery life) and rarely charging the battery to more than 80% nor making use of frequent quick-charging (also as recommended in manufacturer's manual), i noticed that 1 out of 12 "bars" of battery capacity were lost. Use of software to determine state of health (soh) of the battery indicated that after only 2,300 miles (and 4 months of ownership), soh was 89%. Most recently (nov. 2016), soh is less than 84%. Car is always kept in garage when not in use, never parked outside overnight. Contacted manufacturer in oct. 2016 and nov. 2017 about this problem. Service department declined to acknowledge any problems in oct. 2016 with soh was only 89%. Conclusion: since car has been driven and charged under optimal circumstances without any evidence of overheating while in owner's possession, it appears likely that there is either a defect in the battery per se or poor handling of the vehicle before time of sale. There is no way for a consumer get an accurate measure of battery capacity at the time of purchase. I can make a spreadsheet of battery soh over time as measured by 3rd party software available to nhtsa at your request.

NoNoN NoneNone20171022

My battery lost 2 of my 12 range bars and nissan does not see any of this as an issue, october 06, 2016 - 110 mile range march 04, 2017 - august 28, 2017 - 76 mile range ' 1 bar loss october 23, 2017 - 65 - 72 mile range ' 2 bar loss i can no longer make my commute after 1 year of usage. Leased 2016 nissan leaf october 8, 2016 dealer purchased from: avondale nissan [xxx] 10/8/2016 service date mileage charged 100% = range dealer name concern 10/8/2016 odomiter 110 miles avondale nissan battery depletes at a rapid pace when it reaches 20% charge, 3/17/2016 8,193 pinnacle nissan estimated for every mile driven it drops 5 miles in capacity. 8/5/2017 16,329 82 miles pinnacle nissan battery degradation 8/28/2017 17,296 72 miles avondale nissan battery degradation lost 1st bar 10/23/2017 19,623 68 miles avondale nissan battery degradation lost 2nd bar 38.18% range loss on battery in one year i find the dealership and nissan intentionally providing misleading and false information. Do i have any recourse in small claims or other actions. The lemon law will not work in this situation because they tell me it is not broke and they have not attempted to fix anything? Nissan claims this is normal and to be expected, who would buy that for over 30k. After two years of service what will happen to the battery degradation. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20170719

Traction motor inverter failure on 2016 nissan leaf. When this incident occurred, i was not able to charge or start the car.

NoNoN NoneNone20170621

While approaching an intersection in a busy area of san diego county, the brakes failed on my nissan leaf. The brake shuddered under my foot, much like anti-lock brakes do when they're engaged. After i felt the shuddering, the brake pedal went down but the vehicle did not decelerate as it normally would in response to braking. I tried the brake pedal a few times with no response, but the vehicle's momentum slowed enough for me to avoid a collision and continue on the road. As i came to a second intersection, i again tried the brakes and the vehicle did not respond. I used the emergency brake to stop the leaf at the intersection. I located an uphill driveway to a corporate parking location, and drove the vehicle very slowly to a parking spot. I intended to park the car and call a towing service, but when i once again tried the brake pedal the nissan leaf responded to the brakes and stopped in the parking spot. Because i was close to work and the brakes had re-engaged, i drove the vehicle to the parking lot at my office and later that day called nissan's consumer affairs line for the leaf (877-664-2738). I reported the issue to nissan, and they had the vehicle towed to a nearby nissan dealership. At this point in time, nissan is working with mossy nissan in poway, ca to try to diagnose the problem. Nissan opened case #27170321 on the issue. This is a fairly new vehicle (bought in september 2016), and i don't think there are any physical problems with the brake pads or mechanism. My best guess is that an electric/controller failure occurred with regenerative braking.

NoNoN NoneNone20161128

December 07, 2016 i bought nissan leaf 2016 in june 30, 2016. On november 29, 2016, it just stopped and not going in reverse or forward, just stay on neutral and park. It has two recalls issued by transport canada (# 2016179 an # 2016302). Nissan canada never send my any notification about recalls. On november 29, 2016 it was towed to the dealership, 401/dixie mississauga, on canada.Since then service department is working and after repeated call, they are unable to tell me whats wrong with the vehicle. They do not know how long it will take to fix the problem. I requested a replacement vehicle while they are fixing my vehicle and the request was denied. It look like a manufacturing defect associated with safety issue. Service department is not releasing any information about the problem.It is more than one week now. I hope this information may be helpful for owners and potential buyers.December 7, 2016 8:15 pm

NoNoN NoneNone20160906

Tl* the contact owns a 2016 nissan leaf. The contact received notification of nhtsa campaign number: 16v244000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NoNoN NoneNone20160523

Tl* the contact owns a 2016 nissan leaf. The contact received notification of nhtsa campaign number: 16v244000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.