NTB09131B

Classification:
Reference:
BT09-020b
Date:
NTB09-131b
April 13, 2016
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT
This bulletin has been amended. Changes have been made to pages 2-4.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
All Nissan
SERVICE INFORMATION
Because of collision damage or other vehicle repair, a replacement “Certification Label” or
“VIN Plate/Label” may be needed.
NOTE: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label.
These items may be available from Nissan by request if certain criteria are met.
This bulletin lists the criteria and provides an application form for such replacements.

The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel
or body on the driver side at the base of the windshield (see Figure 1).

The “Certification Label” (vinyl adhesive label) is located on the lower area of the
driver side B-Pillar (see Figure1).
xxxxxxx
VIN Plate
xxxxxxx
VIN Label
xxxxxx
xx
Certification Label
Figure 1
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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CERTIFICATION LABEL REPLACEMENT CRITERIA
NOTE: See page 4 for replacement VIN plate/label.
A replacement Certification Label may be requested ONLY if the vehicle is in a collision
and:


The Certification Label is damaged,
or
The Certification Label is attached to a part that will be replaced during the repair.
REQUESTING A REPLACEMENT CERTIFICATION LABEL
1. Take a photo of the original Certification Label in its original location on the vehicle B
pillar.
 A photo of the original Certification Label before it is removed must accompany the
application.
 If the vehicle is produced outside of the U.S. and a legible Certification Label
photo is not provided, the request will be rejected.
 If the vehicle is produced in the U.S. and is greater than 60 days old and a legible
Certification Label photo is not provided, the request will be rejected.
2. Completely fill out a copy of the APPLICATION FOR REPLACEMENT CERTIFICATION
LABEL (see next page).
3. Remove the original Certification Label from the vehicle and attach in the designated
area on the application form.
4. Staple the photo of the original Certification Label (in its original location) to the
application form.
5. Mail (DO NOT FAX) the completed application with the photo of the label to your
Regional Office: Attention: Replacement Certification and VIN Plate Request.
NOTE: Your dealer “Non Vehicle Account” will be billed $25.00 for each replacement
label.
NOTE:

A replacement label WILL NOT be available if the vehicle is more than 60 days
old and the old label does not accompany this request.

All replacement Certification Labels for damaged vehicles are subject to
approval by the Technical Compliance Department. If you have any specific
questions contact your Owner Relations Manager (ORM) or Customer
Experience Manager (CEM).
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NTB09-131b
APPLICATION FOR REPLACEMENT
CERTIFICATION LABEL
REASON FOR REPLACEMENT:
Collision Damage
Other
Reason for replacement
VIN:
Attach original Certification Label here
xxxxxxxxxxxxxxx
NOTE: A legible photo of the Certification Label before it is removed MUST also
accompany this application.
Dealer Code:
Telephone # :
Dealer Contact Person:
Dealer Name:
Address:
Signature (Parts and/or Service Manager):
Mail (DO NOT FAX) the completed application with the photo of the label to your Regional
Office: Attention: Replacement Certification and VIN Plate Request.
NNA Internal Use
ORM Name (Print)
ORM Signiture
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NTB09-131b
VIN PLATE / LABEL REPLACEMENT CRITERIA
NOTE: See page 2 for replacement Certification Label.
A replacement VIN Plate/Label may be requested ONLY if:

The vehicle is in a collision and the VIN plate/label is damaged.
or

The vehicle was recovered after being stolen and the VIN plate/label is damaged but
still available.
REQUESTING A REPLACEMENT VIN PLATE / LABEL
1. Completely fill out a copy of the APPLICATION FOR REPLACEMENT VIN PLATE /
LABEL (see next page).
2. Remove the original VIN Plate/Label from the vehicle and attach in the designated area
on the application form.
 The original VIN plate/label MUST accompany the application.

For a VIN Label that will destroy itself when removed:
 A photo of the original instrument panel VIN Label must accompany the
application.
 A photo of the Certification Label (on the B-pillar) clearly showing the VIN
must also accompany the application.

Stolen VIN plate/label:
 If a VIN Plate/Label is stolen, contact the appropriate State Police or State
Department of Motor Vehicles (DMV). In most cases, the State DMV will issue
a unique VIN so the original VIN can be included on stolen vehicle listings. If
this is the case, a replacement VIN plate/label is NOT available from Nissan.
However, the original VIN, not the state issued VIN, must be used on all
warranty claims.
3. Mail (DO NOT FAX) the completed application with the photo of the label to your
Regional Office: Attention: Replacement Certification and VIN Plate Request.
NOTE:

Your dealer “Non Vehicle Account” will be billed $25.00 for each replacement VIN
plate/label.

All replacement VIN plates/labels are subject to approval by the Technical
Compliance Department. If you have any specific questions, contact your
Owner Relations Manager (ORM) or Customer Experience Manager (CEM).
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NTB09-131b
APPLICATION FOR REPLACEMENT
VIN PLATE / LABEL
REASON FOR REPLACEMENT:
Collision Damage
Other
Reason for replacement
VIN:
Attach original VIN Plate / Label here
xxxxxxx
xxxxxxx
Dealer Code:
Telephone # :
Dealer Contact Person:
Dealer Name:
Address:
Signature (Parts and/or Service Manager):
Mail (DO NOT FAX) the completed application with the photo of the label to your Regional
Office: Attention: Replacement Certification and VIN Plate Request.
NNA Internal Use
ORM Name (Print)
ORM Signiture
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NTB09-131b