2020 Nissan MAXIMANissan Maxima 2020

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 151374 [USA]: Rear window glass that separates from the vehicle can increase the risk of a crash.
    Nissan north america, inc. (nissan) is recalling certain 2020 altima, maxima and leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
    nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began november 4, 2020. Owners may contact nissan customer service at 1-800-867-7669. Nissan's number for this recall is pc752.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NTB23-018G - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin is no longer active. To access infotainment software updates via the infotainment software update utility: select specialty tools, and then select infotainment software updates on
  • NTB23-018F - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin is no longer active. To access infotainment software updates via the infotainment software update utility: select specialty tools, and then select infotainment software updates on
  • NTB15-049AA - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-039Q - POWER TRAIN: Cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB08-097L - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018E - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018D - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-053 - ELECTRICAL SYSTEM: Silicone-based lubricant or grease can damage electrical components service information do not apply silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal
  • NTB23-049 - ELECTRICAL SYSTEM: 12 volt battery testing for in-service vehicles service information the following service information lists nna procedural recommendations for establishing good connections while performing 12v battery testing. These recommendations ar
  • NTB17-039P - POWER TRAIN: Cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB12-103H - POWER TRAIN: Cvt/tcm calibration data a??Writea?? Procedure this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018C - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-071C - ELECTRICAL SYSTEM: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-003C - ELECTRICAL SYSTEM: Intelligent key replacement or swapping between vehicles this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB14-012I - ELECTRICAL SYSTEM: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-107F - ELECTRICAL SYSTEM: Vehicle key not detected / authenticated, engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018B - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018A - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018 - ELECTRICAL SYSTEM: Software update for infotainment issues service information when diagnosing an infotainment issue or after replacement of the av control unit, it is necessary to verify the current software version of the av control unit to determine i
  • NTB21-106A - ELECTRICAL SYSTEM: Dtc C1A17-49 or C2580-49 stored in laser/radar this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-071C - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042D - FORWARD COLLISION AVOIDANCE: Automatic emergency braking warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055J - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-145B - SERVICE BRAKES, HYDRAULIC: Abs/vdc can diagnosis information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-010C - VISIBILITY: Windshield wiper blade performance/diagnosis service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-028H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-126C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB09-081J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB08-097K - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049Z - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-101 - POWER TRAIN: Drive shaft boot service information service information if a drive shaft (axle shaft) boot on an applied vehicle is found to be leaking grease, and there is no abnormal noise or obvious cv joint risk due to water intrusion and/or com
  • NTB15-049Y - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055I - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-107A - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB14-012H - ELECTRICAL SYSTEM: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-026 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Service information for fuel gauge inaccurate with dtcs stored in ecm service information if a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following dtcs are stored in the ecm, do n
  • NTB19-071B - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-039O - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT: Cvt judder and dtc P17F0 or P17F1 stored this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB15-049X - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-071B - ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-127B - ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM: Nissan; intelligent key initialization procedure stops or will not continue this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB17-082E - FUEL SYSTEM, OTHER: Dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-097J - FUEL SYSTEM, OTHER: Evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-027C - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042C - FORWARD COLLISION AVOIDANCE: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB14-012G - ELECTRICAL SYSTEM:IGNITION:MODULE: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001F - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-045C - ELECTRICAL SYSTEM: Cleaning front or rear combination lamp assemblies this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-107 - ELECTRICAL SYSTEM: Software update for infotainment issues service information when diagnosing an infotainment issue, always confirm that the latest software is installed in the av control unit before starting the diagnosis. The software update in the f
  • NTB21-106 - FORWARD COLLISION AVOIDANCE: Dtc C1A17-49 or C2580-49 stored in laser/radar service information if dtc C1A17-49 or C2580-49 is stored in laser/radar in the ⿿past⿝ column: ￷ erase the dtc. ￷ do not replace any parts. If dtc C1A17-49 or C2580-49 is stored
  • NTB18-055E - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT: Cvt fluid level quick check gauge this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-059C - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Moonroof rattle this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-028D - ELECTRICAL SYSTEM: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-017C - STRUCTURE: Moonroof adjustment and repairs this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-077D - ELECTRICAL SYSTEM: Signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055H - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-118B - ELECTRICAL SYSTEM: Nissan; intelligent key identification and registration tips this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-018D - ENGINE AND ENGINE COOLING: Mil on with P0603 stored for ecm back up circuit this bulletin has been amended. See amendment history on page 3. Please discard previous versions of this bulletin.
  • NTB19-071A - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049W - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001e - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-013f - POWER TRAIN: Nissan; procedure to clean cvt transmission fluid coolers this bulletin is no longer active. Please discard previous versions of ntb15-013. Refer to the esm for the fluid cooler cleaning procedure.
  • NTB20-066b - ELECTRICAL SYSTEM: Lane camera aiming vehicle reference values not in esm this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042b - FORWARD COLLISION AVOIDANCE: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049v - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • PC768 2020 Maxim - STRUCTURE: Driver's door inspection voluntary service campaign campaign summary: nissan is conducting a voluntary service campaign to inspect and, if necessary, replace the driver⿿s door on certain 2020 model year nissan maxima (a36) vehicles
  • NTB20-087 - EQUIPMENT: Voluntary service campaign 2020 maxima; driver⿿s door spot weld inspection introduction nissan is conducting this voluntary service campaign, on certain specific model year 2020 maxima vehicles, to inspect the spot welds on the drive
  • NTB19-079a - EQUIPMENT: Rear pillar molding replacement this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-059b - EQUIPMENT: Moonroof rattle this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042a - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-017b - EQUIPMENT: Moonroof adjustment and repairs this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-066a - LANE DEPARTURE: Lane camera aiming vehicle reference values not in esm this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-066 - LANE DEPARTURE: Lane camera aiming vehicle reference values not in esm service information if the lane camera requires aiming, the values in table a on page 4 must be used. ￷ for all other models/model years, consult the electronic service manual (
  • NTB15-049u - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-059a - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Moonroof rattle this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-055d - POWER TRAIN: Cvt fluid level quick check gauge this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049t - EQUIPMENT ADAPTIVE/MOBILITY: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-117 - SUSPENSION: 2020 maxima; creaking sound from front suspension while turning if you confirm a creaking sound is present in the front suspension while turning the steering wheel from full lock to full lock while the vehicle is resting on the ground.
  • NTB15-013e - POWER TRAIN: Nissan; procedure to clean cvt transmission fluid coolers this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-071 - AIR BAGS: Dtc B00A0-00 stored if you confirm dtc B00A0-00 (occupant detection sensor unit) is stored and ocs zero point reset cannot be performed (continued on the next page) and the following screen displays: action 1. Check the occupant

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P17F0 [3] P17F0
  • P17F1 [3] P17F1
  • C2580 [2] C2580
  • C1A17 [2] C1A17
  • B00A0 [4] Occupant Classification System (Subfault)
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [1] Evaporative Emission Control System Leak Detected (gross leak)
  • P0603 [1] Internal Control Module Keep Alive Memory (KAM) Error
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210610

The contact owns a 2020 nissan maxima. The contact stated that while driving at 50 - 55 mph, the vehicle lost motive power, and the automatic emergency braking (aeb) system, slip indicator, and rear automatic braking warning lights were illuminated. The vehicle was taken to the dealer but the dealer could not replicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that they would not authorize the dealer to perform the repair and could not replace or repurchase the vehicle. The failure mileage was 8,296.

NoNoN NoneNone20201130

Windshield cracks randomly with no point of impact. Frays outward. Seems to be stress fracture from the frame. Happened multiple times with 2020 nissans

NoNoN NoneNone20201129

Windshield cracks randomly with no point of impact. Frays outward. Seems to be stress fracture from the frame. Happened multiple times with 2020 nissans

NoNoN NoneNone20200204

2020 nissan maxima sr. Consumer writes in regards gas cap door lock function. *ld the consumer was concerned that the back up camera would need a system upgrade do to poor visibility. *js

NoNoN NoneNone20200203

2020 nissan maxima sr. Consumer writes in regards gas cap door lock function. *ld the consumer was concerned that the back up camera would need a system upgrade do to poor visibility. *js

NoNoN NoneNone20191220

Nissan in the 2020 maxima models removed the locking feature of the gas cap door. This is a safety concern for possible vandalism to the vehicle a personal safety concern because is a keyed locking cap is installed the individual has to fumble through unlocking the cap in order to fill the tank. Neither the sales person or service department personnel knew this feature had been removed in the 2020 model. It's available in the 2019 maxima models. The removal of this feature, even though its standard on most vehicles sold in north america should have been disclosed before the vehicle was purchased. Further, the fact that neither the sales person at the dealer, service department personnel or management at the dealer knew about this, shows that nissan purposely withheld this information from the consumers. Had i known this feature was no longer available, even though it's still available in less expensive models in the nissan brand, i may have opted to purchase a different vehicle. Nissan markets it products as being overly safe, how does the removal of this key feature make the nissan as safe as nissan market their products? The removal of this feature makes the safety of the vehicle and the person fueling the vehicle questionable! *js

NoNoN NoneNone20191219

Nissan in the 2020 maxima models removed the locking feature of the gas cap door. This is a safety concern for possible vandalism to the vehicle a personal safety concern because is a keyed locking cap is installed the individual has to fumble through unlocking the cap in order to fill the tank. Neither the sales person or service department personnel knew this feature had been removed in the 2020 model. It's available in the 2019 maxima models. The removal of this feature, even though its standard on most vehicles sold in north america should have been disclosed before the vehicle was purchased. Further, the fact that neither the sales person at the dealer, service department personnel or management at the dealer knew about this, shows that nissan purposely withheld this information from the consumers. Had i known this feature was no longer available, even though it's still available in less expensive models in the nissan brand, i may have opted to purchase a different vehicle. Nissan markets it products as being overly safe, how does the removal of this key feature make the nissan as safe as nissan market their products? The removal of this feature makes the safety of the vehicle and the person fueling the vehicle questionable! *js

NoNoN NoneNone20191001

Tl* the contact owns a 2020 nissan maxima. The contact stated that while driving at 55 mph, when the instrument panel began flashing red and the vehicle forcefully braked independently. There were no vehicles nearby and a crash was avoided. The contact stated he was able to drive to his destination. The failure occurred on three different occasions. The vehicle was taken to a local dealer (south shore nissan located at 200 sunrise hwy, amityville, ny 11701, (516) 269-8338) and were unable to duplicate the failure. The manufacturer had been informed of failure. The failure mileage was 3,200.

NoNoN NoneNone20190930

Tl* the contact owns a 2020 nissan maxima. The contact stated that while driving at 55 mph, when the instrument panel began flashing red and the vehicle forcefully braked independently. There were no vehicles nearby and a crash was avoided. The contact stated he was able to drive to his destination. The failure occurred on three different occasions. The vehicle was taken to a local dealer (south shore nissan located at 200 sunrise hwy, amityville, ny 11701, (516) 269-8338) and were unable to duplicate the failure. The manufacturer had been informed of failure. The failure mileage was 3,200.

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