NTB23-018A

Classification:
Reference:
AN23-007A
Date:
NTB23-018A
March 10, 2023
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES: 2014-2018 Altima (L33)
2019-2023 Altima (L34)
2018-2023 Armada (Y62)
2014-2021 Frontier (D40)
2022-2023 Frontier (D41)
2015-2017 Juke (F15)
2018-2023 Kicks (P15)
2018-2023 LEAF (ZE1)
2016-2023 Maxima (A36)
2015-2023 Murano (Z52)
2015-2021 NV (F80)
2015-2021 NV200/Taxi (M20/M30)
2017-2020 Pathfinder (R52)
2022-2023 Pathfinder (R53)
2014-2020 Rogue (T32)
2021-2023 Rogue (T33)
2017-2022 Rogue Sport (J11)
2016-2019 Sentra (B17)
2020-2023 Sentra (B18)
2016-2023 Titan/Titan XD (A61)
2015-2019 Versa Note (E12)
2015-2019 Versa Sedan (N17)
2020-2023 Versa (N18)
SERVICE INFORMATION
When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is
necessary to verify the current software version of the AV Control Unit to determine if a
software version update is required.
Use the vehicle tables in this bulletin to determine the current software version, if the AV
Control Unit requires a software version update, and which procedure to use to update the
AV Control Unit.
The software updates in this bulletin are to address stability improvements and “bug” fixes.
IMPORTANT: If the customer is experiencing a software related concern, refer to
NTB21-038 to verify if the customer concern is a hardware or software related issue. If the
concern is a software related issue, review the information in this bulletin to update the AV
Control Unit as needed.
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/80
REQUIRED SPECIAL TOOL

One of special tool USB drive J-52727-1 (new tool number NI-52727-1) has been
previously shipped to each dealer (Figure 1).

Do not use any other USB drive to perform the procedure in this bulletin.

Additional USB drives may be purchased from Tech•Mate:
www.techmatetools.com or 1-833-397-3493. Part number: NI-52727-1.
HINT:
o The update-software only needs to be downloaded once and can then be
used continuously on multiple APPLIED VEHICLES.
o The update-software must be the only file on the USB drive.
Figure 1
2/80
NTB23-018A
HOW TO READ THE VEHICLE TABLES
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Vehicle identification section
Refer to Service Comm to check if the campaign applies to
your VIN. Perform applicable campaign before proceeding.
Refer to the procedure listed in this section to check for the
current AV Control Unit software version.
Refer to the procedure listed in this section to install the new
AV Control Unit software version, if applicable.
Refer to the procedure listed in this section to verify the new
AV Control Unit software version was installed properly.
Software version history is listed from oldest to newest
version.
HINT: Software version numbers may not always increase
with a newer version. In some cases, the newer software
version may have a lower numerical number from the
previous version.
Latest Software Version
This is the latest software version. If more than one version is
listed, all versions are equivalent. Do not update the AV
Control Unit if the current version number is listed in this box
Infotainment UpdateSoftware
This is the update-software package needed from ASIST.
Update Method
Claims Information
Identifier
Last Updated
This shows if the update is performed via USB and/or OTA
(Over-The-Air).
Refer to this Claims Information section for the correct labor
operation for the vehicle.
Date of when each column was last updated.
3/80
NTB23-018A
2014-2018 Altima (L33)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Altima
L33
2014-2015
2014-2015
w/o Navi
w/ Navi
2016-2017
All
w/o Navi
2016-2017
SV, SL
w/ Navi
2018
All
w/o Navi
2018
SV, SR, SL
w/ Navi
NTB19-107
No Software
Updates
Available
No Software
Updates
Available
3/8/23
3/8/23
SW Check 1
Install 1
Confirmation 1
Refer to
NTB13-085
No Software
Updates
Available
Refer to
NTB15-011
No Software
History
Latest Software Version
F220
Infotainment UpdateF220
Software
Update Method
USB
Claims Information Identifier
CL4
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
4/80
NTB23-018A
2019-2023 Altima (L34)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Altima
L34
2019
2020
2021-2023
All
All
S
2021-2022
SV, SL, SR,
Platinum
2023
2023
SV, SR, SL
SV, SR, SL
w/o Navi
w/ Navi
NTB19-077
SW Check 2
SW Check 2
SW Check 2
Install 2
Install 2
Install 2
N/A
N/A
N/A
702
806
810
910
810
910
No Software
Updates
Available
No Software
Updates
Available
Latest Software Version
825 & 912
825 & 912
Infotainment UpdateIVI003
IVI003
Software
Update Method
USB
USB
Claims Information Identifier
CL3
CL3
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
5/80
No Software
Updates
Available
No Software
History
5256
AIVI31_5256
3/8/23
USB & OTA
CL3
3/8/23
NTB23-018A
2018-2020 Armada (Y62)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software Install
Procedure
Software Version Update
Confirmation Procedure
Oldest
2018
All
Armada
Y62
2019
All
NTB19-084
NTB19-084
Refer to NTB18-081
No Software Updates Available
2020
All
No Software Updates Available
Software History
Latest Software Version
Infotainment Update-Software
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
6/80
3/8/23
NTB23-018A
2021-2023 Armada (Y62)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software Install
Procedure
Software Version Update
Confirmation Procedure
Oldest
Software History
Latest Software Version
Infotainment Update-Software
Update Method
Claims Information Identifier
Last Updated
2021
All
Armada
Y62
2022
All
2023
All
SW Check 6
SW Check 6
SW Check 6
Install 5
Install 5
Install 5
N/A
N/A
N/A
283C3 0990B
283C3 1210B
283C3 1610B
283C3 1480B
283C3 1570B & 1580B
283C3 1210B
283C3 1310B
283C3 1460B
283C3 1480B
283C3 1570B & 1580B
283C3 1540B
283C3 1890B
PIVI31_1890
USB & OTA
CL3
3/8/23
283C3 1890B
PIVI31_1890
USB & OTA
CL3
3/8/23
283C3 1890B
PIVI31_1890
USB & OTA
CL3
3/8/23
IMPORTANT for 2021 and 2022 ONLY: The current AV Control Unit software version must be 283C3 1570B or 283C3 1580B before the
AV Control Unit can be updated to 283C3 1890B. If the current AV Control Unit software version is not 283C3 1570B or 283C3 1580B,
the AV Control Unit must be updated to 283C3 1570B (PVI_1570) first, and then updated to 283C3 1890B.
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
7/80
NTB23-018A
2014-2018 Frontier (D40)
Model Name
Model Code
Model Year
Grade
Notes
Frontier
D40
2014-2016
All
2014-2017
All
2017
Pro 4X, SL
w/ Navi
w/o Navi
w/ Navi
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Refer to
NTB15-011
and
NTB18-031
No Software
Updates
Available
2018
S, SV
w/o Navi, w/o
XM radio, w/
touch screen
NTB19-113
2018
Pro 4X, SL
w/ Navi
NTB19-113
SW Check 1
SW Check 3
SW Check 1
Install 1
Install 3
Install 1
Confirmation 1
N/A
Confirmation 1
No Software
History
No Software
History
Latest Software Version
F220
80856135
Infotainment UpdateLD001 (#1) &
F220
Software
LD005 (#2)
Update Method
USB
USB
Claims Information Identifier
CL4
CL1
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
8/80
2018
S, SV
w/o Navi, w/
XM radio, w/o
touch screen
NTB19-113
No Software
Updates
Available
No Software
History
F221
J-52812-11
3/8/23
USB
CL4
3/8/23
NTB23-018A
2019-2021 Frontier (D40)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Frontier
D40
2019
S, SV
w/o Navi
NTB19-090
2019
Pro 4X, SL
w/ Navi
NTB19-090
2020
S, SV
w/o Navi
SW Check 3
SW Check 3
Install 3
Install 3
N/A
N/A
No Software
History
No Software
Updates
Available
No Software
History
2020
Pro 4X
w/ Navi
2021
S, SV
w/o Navi
2021
Pro 4X
w/ Navi
No Software
Updates
Available
No Software
Updates
Available
No Software
Updates
Available
3/8/23
3/8/23
Latest Software Version
80856135
80856135
Infotainment UpdateLD001 (#1) &
LD001 (#1) &
Software
LD005 (#2)
LD005 (#2)
Update Method
USB
USB
Claims Information Identifier
CL1
CL1
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
9/80
NTB23-018A
2022-2023 Frontier (D41)
Model Name
Model Code
Model Year
Grade
Notes
Frontier
D41
2022
S, SV
w/o Navi
2022
Pro X, Pro 4X
w/ Navi
NTB22-060,
NTB22-089
SW Check 4
SW Check 5
Install 4
Install 2
N/A
N/A
406
424
518
4612
4619
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2023
S, SV
w/o Navi
2023
Pro X, Pro 4X
w/ Navi
No Software Updates
Available
No Software Updates
Available
Latest Software Version
550
4620
Infotainment UpdateAIVI21_550_D41
IVI4620
Software
Update Method
USB
USB & OTA
Claims Information Identifier
CL2
CL2
Last Updated
3/9/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
10/80
3/8/23
NTB23-018A
2015-2017 Juke (F15)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Juke
F15
2015
SV, SL, Nismo, Nismo RS
w/ Navi
2015-2017
S, SV
w/o Navi
2016-2017
SV, SL, Nismo, Nismo RS
w/ Navi
SW Check 1
Install 1
Confirmation 1
No Software Updates Available
Refer to NTB15-011
No Software History
Latest Software Version
Infotainment Update-Software
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
11/80
F220
F220
USB
CL4
3/8/23
NTB23-018A
2018-2020 Kicks (P15)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Kicks
P15
2018
S
2018
SV, SR
2019
S
2019
SV, SR
2020
S
2020
SV, SR
NTB19-093
NTB19-093
NTB19-093
NTB19-093
SW Check 3
SW Check 2
SW Check 3
SW Check 2
SW Check 3
SW Check 2
Install 3
Install 2
Install 3
Install 2
Install 3
Install 2
N/A
N/A
N/A
N/A
N/A
N/A
404
810
404
810
No Software
History
No Software
History
Latest Software Version
80851035
0912
80851035
0912
Infotainment UpdateLD001 (#1) &
LD001 (#1) &
IVI003
IVI003
Software
LD003 (#2)
LD003 (#2)
Update Method
USB
USB
USB
USB
Claims Information Identifier
CL1
CL3
CL1
CL3
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
12/80
No Software
History
80851035
LD001 (#1) &
LD003 (#2)
USB
CL1
3/8/23
811
910
912
830
IVI830
USB
CL3
3/8/23
NTB23-018A
2021-2023 Kicks (P15)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Kicks
P15
2021
S
No Software
Updates
Available
2021
SV, SR
2022
S
2022
SV, SR
SW Check 4
SW Check 4
Install 4
Install 4
Confirmation 2
N/A
262
405
423
423
518
No Software
Updates
Available
Latest Software Version
550
550
Infotainment UpdatePIVI21_550_P15
PIVI21_550_P15
Software
Update Method
USB
USB
Claims Information Identifier
CL2
CL2
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
13/80
2023
S
2023
SV, SR
No Software
Updates
Available
No Software
Updates
Available
3/8/23
3/8/23
NTB23-018A
2018-2019 LEAF (ZE1)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
LEAF
ZE1
2018
Base, S
w/o Navi
No Software Updates
Available
2018
SV, SL
w/ Navi
NTB19-092
2019
SV, SL
NTB19-092
No Software Updates
Available
No Software Updates
Available
Latest Software Version
Infotainment UpdateSoftware
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
14/80
2019
S, S+, SV+, SL+
No Software Updates
Available
3/8/23
NTB23-018A
2020-2023 LEAF (ZE1)
Model Name
Model Code
Model Year
Grade
Notes
LEAF
ZE1
2020
All
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
2021
All
2022
S, S+
w/o Navi
2022
SV, SV+, SL+
w/ Navi
2023
SV+
w/ Navi
SW Check 2
SW Check 2
SW Check 4
SW Check 2
SW Check 2
Install 2
Install 2
Install 4
Install 2
Install 2
N/A
N/A
N/A
N/A
N/A
344
345
347
406
424
518
347
347
348
354
354
550
354
NTB20-051
Software
History
Latest Software Version
2023
S
w/o Navi
No Software
Updates
Available
Infotainment UpdateIVI354
IVI354
AIVI21_550_ZE1
IVI354
Software
Update Method
USB
USB
USB
USB
Claims Information Identifier
CL3
CL3
CL2
CL3
Last Updated
3/8/23
3/8/23
3/9/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
15/80
354
IVI354
3/8/23
USB
CL3
3/8/23
NTB23-018A
2016-2023 Maxima (A36)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2016
All
2017
All
2018
All
Maxima
A36
2019
All
NTB19-109
NTB19-085
2020
All
2021-2022
All
2023
All
SW Check 5
Install 2
N/A
3128
Refer to
NTB16-093
No Software
Updates
Available
No Software
Updates
Available
Refer to
NTB21-107
Latest Software Version
Infotainment UpdateSoftware
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
16/80
No Software
Updates
Available
Refer to
NTB21-107
3387
IVI3387
USB & OTA
CL5
3/8/23
3/8/23
NTB23-018A
2015-2020 Murano (Z52)
Model Name
Model Code
Model Year
Grade
Murano
Z52
2015-2016
All
2017
All
2018
All
2019
All
2020
All
2020
All
Built before
March 1, 2020
Built after
March 1, 2020
SW Check 2
SW Check 2
SW Check 2
Install 2
Install 2
Install 2
N/A
N/A
N/A
603
810
907
910
810
910
910
912
825
912
845
IVI003
AIVI20_845
USB
CL3
3/8/23
USB
CL3
3/8/23
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
NTB19-110
Software Version Update
Confirmation Procedure
Oldest
Software
History
Refer to
NTB16-093
No Software
Updates
Available
No Software
Updates
Available
NTB19-086
Latest Software Version
912
Infotainment UpdateIVI003
Software
Update Method
USB
Claims Information Identifier
CL3
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
17/80
NTB23-018A
2021-2023 Murano (Z52)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
2021
All
Murano
Z52
2022
All
2023
All
SW Check 2
SW Check 2
SW Check 2
Install 2
Install 2
Install 2
N/A
N/A
N/A
825
825
836
836
Software
History
Latest Software Version
845
845
Infotainment Update-Software
AIVI20_845
AIVI20_845
Update Method
USB
USB
Claims Information Identifier
CL3
CL3
Last Updated
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
18/80
845
AIVI20_845
USB
CL3
3/8/23
NTB23-018A
2015-2017 NV (F80)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
NV
F80
2015-2016
S, SV
w/o Navi
2015-2016
SV, SL
w/ Navi
2017
S, SV
w/o Navi
2017
SV, SL
w/ Navi
No Software Updates
Available
Refer to NTB15-011
No Software Updates
Available
No Software Updates
Available
Latest Software Version
Infotainment UpdateSoftware
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
19/80
3/8/23
NTB23-018A
2018-2019 NV (F80)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2018
S
w/o Navi, w/o XM
Radio, w/ touch
screen
NTB19-114
2018
S, SV
w/o Navi, w/ XM
Radio, w/o touch
screen
NTB19-114
NV
F80
2018
SV, SL
2019
S, SV
2019
SV, SL
w/ Navi
w/o Navi
w/ Navi
NTB19-114
NTB19-089
NTB19-089
SW Check 3
SW Check 3
Install 3
Install 3
N/A
N/A
No Software
History
No Software
Updates Available
No Software
Updates Available
No Software
History
Latest Software Version
80856235
80856235
Infotainment UpdateLD001 (#1) &
LD001 (#1) &
Software
LD004 (#2)
LD004 (#2)
Update Method
USB
USB
Claims Information Identifier
CL1
CL1
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
20/80
No Software
Updates Available
3/8/23
NTB23-018A
2020-2021 NV (F80)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
NV
F80
2020
S, SV
w/o Navi
2020
SV, SL
w/ Navi
2021
S, SV
w/o Navi
2021
SV, SL
w/ Navi
No Software Updates
Available
No Software Updates
Available
No Software Updates
Available
SW Check 3
Install 3
N/A
No Software History
Latest Software Version
80856235
Infotainment UpdateLD001 (#1) &
Software
LD004 (#2)
Update Method
USB
Claims Information Identifier
CL1
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
21/80
3/8/23
NTB23-018A
2015-2018 NV200 & Taxi (M20 & M30)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2015-2016
S, SV
w/o Navi
2015-2016
SV, Taxi
w/ Navi
NV200 & Taxi
M20 & M30
2017
All
2018
S, SV
w/o Navi
NTB19-097
2018
SV, Taxi
w/ Navi
NTB19-097
SW Check 1
Install 1
Confirmation 1
F220
No Software
Updates Available
Refer to
NTB15-011
No Software
Updates Available
No Software
Updates Available
Latest Software Version
Infotainment UpdateSoftware
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
22/80
F221
J-52812-11
3/8/23
USB
CL4
3/8/23
NTB23-018A
2019-2021 NV200 & Taxi (M20 & M30)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
NV200 & Taxi
M20 & M30
2019
S, SV
w/o Navi
NTB19-097
No Software Updates
Available
2019
SV, Taxi
w/ Navi
NTB19-097
2020
All
2021
All
SW Check 2
SW Check 2
Install 2
Install 2
N/A
N/A
811
910
910
No Software Updates
Available
Latest Software Version
830
Infotainment UpdateIVI830
Software
Update Method
USB
Claims Information Identifier
CL3
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
23/80
830
IVI830
USB
CL3
3/8/23
NTB23-018A
2017-2020 Pathfinder (R52)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Pathfinder
R52
2017
All
Refer to NTB18-081
2018
All
2019
All
NTB19-083
NTB19-083
Refer to NTB18-081
No Software Updates
Available
Latest Software Version
Infotainment UpdateSoftware
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
24/80
2020
All
No Software Updates
Available
3/8/23
NTB23-018A
2022-2023 Pathfinder (R53)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Pathfinder
R53
2022
S
2022
SV, SL, Platinum
2023
S
2023
SV, SL, Platinum
NTB22-060, NTB22-061
SW Check 5
SW Check 5
SW Check 5
SW Check 5
Install 2
Install 2
Install 2
Install 2
N/A
N/A
N/A
N/A
4901
5327
4901
5327
5327
5327
Software
History
Latest Software Version
5172
5172
5172
Infotainment UpdateIVI5172
IVI5172
IVI5172
Software
Update Method
USB
USB & OTA
USB
Claims Information Identifier
CL3
CL3
CL3
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
25/80
5172
IVI5172
USB & OTA
CL3
3/8/23
NTB23-018A
2014-2017 Rogue (T32)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
2014
S, SV
w/o Navi
2014-2015
SV, SL
w/ Navi
Rogue
T32
2015-2017
S, SV
w/o Navi
Software Version Update
Confirmation Procedure
2016
SV, SL
w/ Navi
2017
SV, SL
w/ Navi
SW Check 1
SW Check 1
Install 1
Install 1
Confirmation 1
Confirmation 1
No Software
History
No Software
History
Oldest
Software
History
Refer to
NTB13-085
Refer to
NTB15-011
No Software
Updates Available
Latest Software Version
Infotainment UpdateSoftware
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
26/80
F220
F220
F220
F220
USB
CL4
3/8/23
USB
CL4
3/8/23
NTB23-018A
2018-2020 Rogue (T32)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software Install
Procedure
Software Version Update
Confirmation Procedure
Oldest
Software History
2018
All
Rogue
T32
2019
All
NTB19-078
NTB19-078
2020
All
SW Check 2
Install 2
N/A
140
150
151
154
810
Refer to NTB21-029
Latest Software Version
810
Infotainment Update-Software
IVI001
Update Method
USB
Claims Information Identifier
CL3
Last Updated
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
27/80
Refer to NTB21-029
3/8/23
NTB23-018A
2021-2023 Rogue (T33)
Model Name
Model Code
Model Year
Grade
2021
S
2021
SV, SL
Platinum
2022
S
Rogue
T33
2022
SV, SL,
Platinum
2023
2023
2023
S
SV, SL
SL, Platinum
w/o Navi
w/ Navi
No Software
Updates
Available
No Software
Updates
Available
3/8/23
3/8/23
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
NTB22-060
NTB22-061
NTB22-062
NTB22-060
NTB22-061
NTB22-062
NTB22-090
NTB22-060
NTB22-061
NTB22-062
NTB22-089
NTB22-060
NTB22-061
NTB22-062
NTB22-090
SW Check 5
SW Check 5
SW Check 5
SW Check 5
Install 2
Install 2
Install 2
Install 2
N/A
N/A
N/A
N/A
3520
3721
3528
4617
4619
3520
3721
3528
4617
4619
4617
4619
4617
No Software
Updates
Available
Latest Software Version
4620
4620 & 4621
4620
4620 & 4621
Infotainment UpdateIVI4620
IVI4620
IVI4620
IVI4620
Software
Update Method
USB
USB & OTA
USB
USB & OTA
Claims Information Identifier
CL6
CL6
CL6
CL6
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
28/80
NTB23-018A
2017-2022 Rogue Sport (J11)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2017-2018
S, SV
w/o Navi
No Software
Updates Available
Rogue Sport
J11
2018
SV, SL
w/ Navi
NTB19-088
NTB19-088
SW Check 1
SW Check 1
SW Check 2
Install 1
Install 1
Install 2
Confirmation 1
Confirmation 1
N/A
F220
151
154
2017
SV, SL
w/ Navi
2019
All
No Software
Updates Available
No Software
History
Latest Software Version
F220
F221
Infotainment UpdateF220
J-52812-11
Software
Update Method
USB
USB
Claims Information Identifier
CL4
CL4
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
29/80
2020-2022
All
810
IVI001
USB
CL3
3/8/23
3/8/23
NTB23-018A
2016-2017 Sentra (B17)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Sentra
B17
2016
2016
S, SV, SR
SV, SR, SL
w/o Navi
w/ Navi
No Software Updates
Available
2017
S, SV, SR, SR-Turbo,
Nismo
w/o Navi
2017
SV, SR, SR-Turbo, SL,
Nismo
w/ Navi
SW Check 1
SW Check 1
Install 1
Install 1
Confirmation 1
Confirmation 1
No Software History
No Software Updates
Available
Latest Software Version
F220
Infotainment UpdateF220
Software
Update Method
USB
Claims Information Identifier
CL4
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
30/80
No Software History
F220
F220
USB
CL4
3/8/23
NTB23-018A
2018-2019 Sentra (B17)
Model Name
Model Code
Model Year
Grade
Sentra
B17
2018
2018
SV, SR, SR-Turbo, SL,
Nismo
2019
NTB19-094
NTB20-016
NTB19-094
NTB20-016
NTB19-094
NTB20-016
NTB19-094
NTB20-016
SW Check 3
SW Check 1
SW Check 3
SW Check 2
Install 3
Install 1
Install 3
Install 2
N/A
Confirmation 1
N/A
N/A
F220
80836034
601
603
604
810
814
910
S
S
2019
SV, SR, SR-Turbo, SL,
Nismo
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
No Software History
Latest Software Version
80856035
F221
80856035
Infotainment UpdateLD001 (#1) &
LD001 (#1) &
F221
Software
LD002 (#2)
LD002 (#2)
Update Method
USB
USB
USB
Claims Information Identifier
CL1
CL4
CL1
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
31/80
912
IVI003
USB
CL3
3/8/23
NTB23-018A
2020-2021 Sentra (B18)
Model Name
Model Code
Model Year
Grade
Notes
2020
S
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2020
SV, SR
Sentra
B18
2021
S
2021
SV, SR
Built on or Before
March 17, 2021
2021
SV, SR
Built on or After
March 18, 2021
NTB21-066
SW Check 4
SW Check 4
Install 2
Install 4
Confirmation 2
Confirmation 2
3302
321
420
423
No Software
Updates Available
No Software
Updates Available
No Software
Updates Available
Latest Software Version
3128
Infotainment UpdateIVI3128
Software
Update Method
USB
Claims Information Identifier
CL7
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
32/80
550
AIVI21_550_B18
3/8/23
USB
CL2
3/9/23
NTB23-018A
2022-2023 Sentra (B18)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Sentra
B18
2022
S
2022
SV, SR
2023
S
2023
SV, SR
No Software Updates
Available
No Software Updates
Available
SW Check 4
Install 4
N/A
423
518
No Software Updates
Available
Latest Software Version
550
Infotainment UpdateAIVI21_550_B18
Software
Update Method
USB
Claims Information Identifier
CL2
Last Updated
3/8/23
3/9/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
33/80
3/8/23
NTB23-018A
2016-2018 Titan/Titan XD (A61)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
Titan
A61
2016-2017
S, SV, Pro 4X
w/o Navi
2016-2017
SV, Pro 4X, SL,
PLT Res
w/ Navi
2018
S, SV, Pro 4X
w/o Navi
2018
SV, Pro 4X, SL,
PLT Res
w/ Navi
NTB19-087
SW Check 1
SW Check 1
Install 1
Install 1
Confirmation 1
Confirmation 1
F220
No Software Updates
Available
No Software History
No Software Updates
Available
Latest Software Version
F220
Infotainment UpdateF220
Software
Update Method
USB
Claims Information Identifier
CL4
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
34/80
F221
J-52812-11
USB
CL4
3/8/23
NTB23-018A
2019-2023 Titan/Titan XD (A61)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Titan
A61
2019
All
2022
All
2023
All
NTB22-060
NTB22-089
NTB19-087
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2020-2021
All
SW Check 5
SW Check 5
Install 2
Install 2
N/A
N/A
3506
3522
5319
No Software Updates
Available
Refer to NTB21-008
Latest Software Version
5328
5328 & 5338
Infotainment UpdateIVI5328
IVI5328
Software
Update Method
USB
USB
Claims Information Identifier
CL3
CL3
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
35/80
3/8/23
NTB23-018A
2015-2017 Versa Note (E12)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2015
Refer to NTB14-090 and
NTB15-011
Versa Note
E12
2016
2017
Refer to NTB15-011
No Software Updates Available
Latest Software Version
Infotainment Update-Software
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
36/80
3/8/23
NTB23-018A
2018-2019 Versa Note (E12)
Model Name
Model Code
Model Year
Grade
Notes
Versa Note
E12
2018
S, SV, SR
w/o touch
screen
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
No Software
Updates
Available
2018
S
w/o touch
screen, 4th
button on left
side is phone
icon
NTB19-095
2018
SV, SR
w/o touch
screen, 4th
button on left
side is back
icon
NTB19-095
2019
S
2019
SV, SR
NTB19-095
NTB19-095
SW Check 3
SW Check 3
SW Check 2
Install 3
Install 3
Install 2
N/A
N/A
N/A
No Software
Updates
Available
No Software
History
2018
SR
w/ Navi
NTB19-095
No Software
Updates
Available
Latest Software Version
80856035
Infotainment UpdateLD001 (#1) &
Software
LD002 (#2)
Update Method
USB
Claims Information Identifier
CL1
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
37/80
601
603
No Software
History
80856035
LD001 (#1) &
LD002 (#2)
USB
CL1
3/8/23
810
IVI001
USB
CL3
3/8/23
NTB23-018A
2015-2017 Versa Sedan (N17)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2015
Versa Sedan
N17
2016
2017
Refer to NTB14-090
Refer to NTB15-011
No Software Updates Available
Latest Software Version
Infotainment Update-Software
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
38/80
3/8/23
NTB23-018A
2018-2019 Versa Sedan (N17)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Oldest
Software
History
2018
S, S+, SV
w/o touch Screen
No Software
Updates Available
2018
S, S+
w/ touch Screen
NTB19-096
Versa Sedan
N17
2018
SV
w/ touch screen
NTB19-096
2019
S, S+, SV
2019
SV
NTB19-096
NTB19-096
SW Check 3
SW Check 3
Install 3
Install 3
N/A
N/A
No Software
History
No Software
Updates Available
No Software
History
Latest Software Version
80856035
80856035
Infotainment UpdateLD001 (#1) &
LD001 (#1) &
Software
LD003 (#2)
LD003 (#2)
Update Method
USB
USB
Claims Information Identifier
CL1
CL1
Last Updated
3/8/23
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
39/80
No Software
Updates Available
3/8/23
NTB23-018A
2020-2021 Versa (N18)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Software Version Update
Confirmation Procedure
Versa
N18
2020
S
2020
SV, SR
SW Check 3
SW Check 2
SW Check 2
Install 3
Install 2
Install 2
N/A
N/A
N/A
811
910
912
912
Oldest
Software
History
No Software History
2021
S
No Software Updates
Available
Latest Software Version
80856035
830
Infotainment UpdateLD001 (#1) &
IVI830
Software
LD003 (#2)
Update Method
USB
USB
Claims Information Identifier
CL1
CL3
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
40/80
2021
SV, SR
830
IVI830
USB
CL3
3/8/23
NTB23-018A
2022-2023 Versa (N18)
Model Name
Model Code
Model Year
Grade
Notes
Applicable Campaign
Software Version Check
Procedure
AV Control Unit Software
Install Procedure
Versa
N18
2022
S
2022
SV, SR
2023
S
2023
SV, SR
No Software Updates
Available
No Software Updates
Available
No Software Updates
Available
No Software Updates
Available
Software Version Update
Confirmation Procedure
Oldest
Software
History
Latest Software Version
Infotainment UpdateSoftware
Update Method
Claims Information Identifier
Last Updated
3/8/23
3/8/23
3/8/23
HINT: Technician notes should include claims information identifier. Example: “Performed **CL1**”
41/80
3/8/23
NTB23-018A
SOFTWARE VERSION CHECK
IMPORTANT: Due to differences in software versions, the figures throughout this bulletin
may not match exactly to the images on the AV Control Unit.
SW Check 1
1.
Turn the audio system OFF.
2.
Access the SERVICE MENU.
a. Push and hold the APPS button.
b. Turn the TUNE-SCROLL knob as follows:
o Counterclockwise three (3) or more clicks, then
o Clockwise three (3) or more clicks, then
o Counterclockwise three (3) or more clicks, then
o Clockwise three (3) or more clicks, then
o Continue this pattern until the SERVICE MENU screen is displayed (Figure 2).
3.
Select Version.
Figure 2
4.
Confirm the current Software version.


If the Software version is not the
latest version listed in the vehicle
table, select the back icon and
continue to step 5 on page 43.
FXXX
If the Software version is the latest
version listed in the vehicle table,
an update is not available. Select
the back icon and skip to CLAIMS
INFORMATION on the last page.
Figure 3
42/80
NTB23-018A
SW Check 1 (continued)
5.
Download the infotainment update-software from ASIST to the special tool USB drive.
IMPORTANT:
o Refer to steps 111 - 119 on pages 75 - 77 for instructions on how to download
the infotainment update-software from ASIST.
o For step 114 on page 76, refer to the vehicle table to determine the correct
infotainment update-software for your vehicle.
o When steps 111 - 119 on pages 75 - 77 have been completed, refer to the
vehicle table to determine the correct AV CONTROL UNIT SOFTWARE
Install Procedure to perform.
43/80
NTB23-018A
SW Check 2
6.
Push the MENU button.
Figure 4
7.
Select the Info icon.

If the Info icon does not appear as
shown in Figure 5, this bulletin
does not apply.
Figure 5
8.
Select System Information.
Figure 6
9.
Select Software Version.
Figure 7
44/80
NTB23-018A
SW Check 2 (continued)
10.
11.
Confirm the current Software
Version.

If the Software Version is not the
latest software version listed in the
vehicle table, select the back icon
and continue to step 11.

If the Software Version is the
latest software version listed in the
vehicle table, an update is not
available. Select the back icon and
skip to CLAIMS INFORMATION
on the last page.
XXXX
Figure 8
Download the infotainment update-software from ASIST to the special tool USB drive.
IMPORTANT:
o Refer to steps 111 - 119 on pages 75 - 77 for instructions on how to download
the infotainment update-software from ASIST.
o For step 114 on page 76, refer to the vehicle table to determine the correct
infotainment update-software for your vehicle.
o When steps 111 - 119 on pages 75 - 77 have been completed, refer to the
vehicle table to determine the correct AV CONTROL UNIT SOFTWARE
Install Procedure to perform.
45/80
NTB23-018A
SW Check 3
12.
Turn the ignition ON.
13.
Turn the audio system OFF.
14.
Access the System Diagnostic Menu as follows:
a. Press and hold the MENU button.
b. Turn the VOLUME knob forty (40) or more clicks in either direction.
HINT: The screen in Figure 9 should display.
15.
Select Confirmation / Adjustment.
Figure 9
16.
Select Page DOWN.
Figure 10
17.
Select Version Information.
Figure 11
46/80
NTB23-018A
SW Check 3 (continued)
18.
Confirm the current SYS Software
Ver.


19.
If the SYS Software Ver is not the
latest software version listed in the
vehicle table, turn the ignition OFF
and continue to step 19.
If the SYS Software Ver is the
latest software version listed in the
vehicle table, an update is not
available. Select the back icon and
skip to CLAIMS INFORMATION
on the last page.
XXXXXXXX
Figure 12
Download the infotainment update-software from ASIST to the special tool USB drive.
IMPORTANT:
o The following infotainment update-software requires two (2) update files
(see vehicle tables).
 UPDATE FILE #1 is the same for all MODELS.

Infotainment update-software LD001.
 UPDATE FILE #2 varies by MODEL and MODEL YEAR.
 Only one (1) infotainment update-software will be loaded at a time, starting
with UPDATE FILE #1 (LD001).
To avoid damage to the vehicle, ensure the correct infotainment updatesoftware package is selected. Failure to select the correct infotainment
update-software package may result in needing to replace the AV Control
Unit.
o Refer to steps 111 - 119 on pages 75 - 77 for instructions on how to download
the infotainment update-software from ASIST.
o For step 114 on page 76, refer to the vehicle table to determine the correct
infotainment update-software for your vehicle.
o When steps 111 - 119 on pages 75 - 77 have been completed, refer to the
vehicle table to determine the correct AV CONTROL UNIT SOFTWARE
Install Procedure to perform.
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SW Check 4
20.
Select Settings, located in the lower
right hand corner of the AV Control
Unit display.
Figure 13
21.
Select Info.
Figure 14
22.
Select System Information.
Figure 15
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SW Check 4 (continued)
23.
Select Version Information.
Figure 16
24.
25.
Confirm the current Software
Version.

If the Software Version is not the
latest software version listed in the
vehicle table, select the back icon
and continue to step 25.

If the Software Version is the
latest software version listed in the
vehicle table, an update is not
available. Select the back icon and
skip to CLAIMS INFORMATION
on the last page.
Figure 17
Download the infotainment update-software from ASIST to the special tool USB drive.
IMPORTANT:
o Refer to steps 111 - 119 on pages 75 - 77 for instructions on how to download
the infotainment update-software from ASIST.
o For step 114 on page 76, refer to the vehicle table to determine the correct
infotainment update-software for your vehicle.
o When steps 111 - 119 on pages 75 - 77 have been completed, refer to the
vehicle table to determine the correct AV CONTROL UNIT SOFTWARE
Install Procedure to perform.
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SW Check 5
26.
While holding the MENU button down,
turn the tune knob left-right-left.
Tune knob
Figure 18
27.
Select Confirmation/Adjustment.
Figure 19
28.
Select Version Information.
Figure 20
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SW Check 5 (continued)
29.
30.
Confirm the current Overall SW
version.

If the Software Version is not the
latest software version listed in the
vehicle table, select the back icon
and continue to step 30.

If the Software Version is the
latest software version listed in the
vehicle table, an update is not
available. Select the back icon and
skip to CLAIMS INFORMATION
on the last page.
Figure 21
Download the infotainment update-software from ASIST to the special tool USB drive.
IMPORTANT:
o Refer to steps 111 - 119 on pages 75 - 77 for instructions on how to download
the infotainment update-software from ASIST.
o For step 114 on page 76, refer to the vehicle table to determine the correct
infotainment update-software for your vehicle.
o When steps 111 - 119 on pages 75 - 77 have been completed, refer to the
vehicle table to determine the correct AV CONTROL UNIT SOFTWARE
Install Procedure to perform.
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SW Check 6
31. Starting from the MENU (Home)
screen (Figure 22), select Info.
Figure 22
32. Select System Information.
Figure 23
33. Select Version Information.
Figure 24
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SW Check 6 (continued)
34.
35.
Confirm the current Software
Version.

If the Software Version is not the
latest software version listed in the
vehicle table, select the back icon
and continue to step 35.

If the Software Version is the
latest software version listed in the
vehicle table, an update is not
available. Select the back icon and
skip to CLAIMS INFORMATION on
the last page.
Figure 25
Download the infotainment update-software from ASIST to the special tool USB drive.
IMPORTANT:
o Refer to steps 111 - 119 on pages 75 - 77 for instructions on how to download
the infotainment update-software from ASIST.
o For step 114 on page 76, refer to the vehicle table to determine the correct
infotainment update-software for your vehicle.
o When steps 111 - 119 on pages 75 - 77 have been completed, refer to the
vehicle table to determine the correct AV CONTROL UNIT SOFTWARE
Install Procedure to perform.
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AV CONTROL UNIT SOFTWARE INSTALL
IMPORTANT: Due to differences in software versions, the figures throughout this bulletin
may not match exactly to the images on the AV Control Unit.
Install 1
36.
Connect a battery maintainer or smart charger set to reflash mode or a similar setting.
37.
Set the parking brake.
38.
Cycle the ignition to ON, engine OFF.
39.
Turn ON the hazard warning lamps to prevent the BCM from going into battery saver
mode.
IMPORTANT: The hazard warning lamps must remain ON until the software update
has been completed.
IMPORTANT: After performing steps 36 - 39, if at any time during this procedure the status
message “Update Failed !” is displayed with the direction to “Insert update media” while a
countdown from 60 is displayed, or if the AV Control Unit continuously reboots (restarts):
insert the USB drive and then skip to step 47 on page 56.
40.
Write down the radio settings.
PRESETS
AM
FM 1
FM 2
SAT 1
SAT 2
SAT 3
BASS
1
2
3
TREBLE
41.
Turn the audio system OFF.
42.
Access the SERVICE MENU.
BALANCE
4
FADE
5
6
SPEED SEN.
VOL.
a. Push and hold the APPS button.
b. Turn the TUNE-SCROLL knob as follows:
o Counterclockwise three (3) or more clicks, then
o Clockwise three (3) or more clicks, then
o Counterclockwise three (3) or more clicks, then
o Clockwise three (3) or more clicks, then
o Continue this pattern until the SERVICE MENU screen is displayed (Figure 26
on page 55).
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Install 1 (continued)
43.
Select Version.
Figure 26
44.
Select Update System Software.
XXXX
Figure 27
45.
Insert the USB drive into the AV
Control Unit’s USB port, and then
select OK.
Figure 28
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Install 1 (continued)
46.
Confirm the Current Version and
Media Version are different, and then
select Update.

After selecting Update, the screen
will go black for up to 1 minute.
This is a normal part of the
update.
XXXX 1662_141212
FXXX 1662_141212
Figure 29
47.
Wait until the update is complete (this
can take up to 35 minutes).
Figure 30
IMPORTANT: If directed to skip to
this step from the IMPORTANT
statement on page 54, it may take 3-5
minutes before the USB drive is
recognized.

Figure 31 may display before the
update begins. Do not remove the
USB drive during this process.
Figure 31
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Install 1 (continued)
48.
When Figure 32 is displayed, remove
the USB drive to complete the update.

This will cause the system to
restart, which may take up to 1
minute.
IMPORTANT: Do not turn the
ignition OFF.
Figure 32
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“No SD Card is Inserted” Message Displayed
Does the message “No SD card is
inserted. Please use a Nissan SD card
only” display? (Figure 33)
YES:
a. Eject the SD card from the AV
Control Unit and then re-insert it.
b. After the SD card is re-inserted,
the “APPLICATION” screen
(Figure 34) will display. Select
Update.
Figure 33
c. The message “Download
successful. System will reboot
now” will display and the AV
Control Unit will reboot
(Figure 36).
d. The Nissan logo will display.
e. After the AV Control Unit has
rebooted, proceed to
CONFIRMATION 1 section on
page 71.
Figure 34
NO:
Is the “APPLICATION” screen
displayed (Figure 34)?
Yes:
a. Select Update.
b. The message “Download
successful. System will reboot
now” will display and the AV
Control Unit will reboot
(Figure 36).
c. The Nissan logo will display.
Figure 35
d. After the AV Control Unit has
rebooted, proceed to
CONFIRMATION 1 section on
page 71.
No:

Skip to step 99 on page 71.
Figure 36
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Install 2
49.
Set the parking brake.
50.
Start the engine, and then wait 60 seconds for the system to load.
HINT: The engine needs to idle for the duration of the update to retain battery charge.
51.
Insert the USB drive with the infotainment update-software into the vehicle’s USB
media port (Figure 37).

Do not remove the USB drive during the update to the vehicle until instructed to.
Do not insert the USB drive into a charging port. If used, the update-software and/or
USB drive may become damaged. Only insert the USB drive in a USB media port.
HINT: Charging ports are marked in the vehicle with a “lightning bolt” symbol.
USB drive
Figure 37
52.
Wait approximately 10-30 seconds for
the screen in Figure 38 to appear.
Software Update
Initializing….
Figure 38

The screen in Figure 39 may
briefly appear. Do not remove the
USB drive. The AV Control Unit
will detect the USB drive and
continue the update.
xxxxxxxxxxxx
Figure 39
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Install 2 (continued)
53.
Wait for the update to complete.

Follow the on-screen instructions while waiting.
HINT: The update may take 15-25 minutes.
Software Update
The vehicle must remain stopped with the parking brake ON
Remaining time ~ 5 min.
Figure 40
54.
Once the update is complete (Figure 41), remove the USB drive; the system will
reboot (restart).
HINT: The system will not reboot until the USB drive is removed.
Software Update
The software Update has finished. The system will now restart…
Figure 41
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Install 2 (continued)
Steps 55-62 must be completed. If they are not completed, the update may become
corrupted.
55.
Allow the reboot to complete
(approximately 30 seconds).

56.
The Nissan logo will be displayed
during the reboot.
Turn the ignition OFF.
Figure 42
The steps below will fully reboot the infotainment system twice.
57.
Open and close the driver door, and then ensure that all doors are closed.
58.
Wait 5 minutes.
Ensure that all doors remain closed during the 5 minute wait period. If a door is
opened during the 5 minute wait period, the update may not complete and the AV
Control Unit may become inoperable.
HINT: The engine does not need to be running for the next steps.
59.
Turn the ignition ON (engine OFF) and wait for the Nissan logo to appear (Figure 42).

60.
After the Nissan logo appears, wait
about 1 minute.

61.
If the Nissan logo does not appear (this might take up to 30 seconds), start over
from step 56.
The MENU (Home) screen in
Figure 43 will be displayed.
Turn the ignition OFF.
Figure 43
62.
Repeat steps 57-61 one more time (for a total of 2 times) to complete the update.
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Install 3
IMPORTANT: The install process requires one (1) USB drive and two (2) update files.
Steps 63 – 70 will be performed with infotainment update-software file #1 (LD001) on the
USB drive first, and then infotainment update-software file #2 will need to be downloaded to
the USB drive (Step 71 on page 63) before performing steps 63 – 70 for infotainment
update-software file # 2.
63.
Turn ON the hazard warning lamps to prevent the BCM from going into battery saver
mode.
64.
Turn ON the ignition.
65.
Turn ON the audio system.
66.
Write down the radio settings.
Presets 1
2
3
4
5
6
AM
FM 1
FM 2
Bass
Treble
Balance
Fade
Speed Sen. Vol.
67.
Turn OFF the audio system.
68.
Insert the special tool USB drive into the USB media port (Figure 44).
Do not insert the USB drive into a charging port (Figure 45). If used, the updatesoftware and/or USB drive may become damaged. Only insert the USB drive in a
USB media port.
HINT: Charging ports are marked in the vehicle with a “lightning bolt” symbol.
USB media
port symbol
DO NOT USE
USB ports with a
“lightning bolt”
Figure 45
Figure 44
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Install 3 (continued)
69.
Select Yes to begin the
reprogramming process.
HINT:
o Reprogramming will take about
5-10 minutes.
o Reprogramming is not
complete until the AV Control
Unit reboots and returns to the
main MENU screen (Figure 47).
o If the screen turns OFF (blank
black screen), and remains
OFF for longer than 1 minute,
press the volume knob (power
button) or turn the screen back
ON before proceeding to
step 70.
Figure 46
To prevent damage to the AV Control
Unit, do NOT remove the USB drive
unless the AV Control Unit has
rebooted and the main MENU screen,
as shown in Figure 47, is displayed.
Figure 47
70.
Remove the USB drive.
If steps 71-76 are not completed, to perform the second software update, the AV Control
Unit will not operate correctly.
71.
Repeat step 19 on page 47, to load the second update file (see the vehicle table for
infotainment update-software file #2) onto the special tool USB drive.
72.
Repeat step 63 through step 70 (page 62 through page 63) to apply the second
update file to the vehicle.

After infotainment update-software file #2 has been applied to the vehicle, proceed
to step 73 on page 64.
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Install 3 (continued)
73.
Perform AV Control Unit initialization.
a. Press and hold the Menu button.
b. Press and hold the Audio button.
c. Press the Seek right button three
(3) times.
HINT: A screen similar to the one
in Figure 48 will appear.
d. Select the Next button at the
bottom right side of the screen.
Figure 48
e. On the second page of the menu
screen, press Factory Cold Start
(screen not shown).
f. Select Yes on the confirmation
screen shown in Figure 49.
HINT: Initialization is complete
after the AV Control Unit reboots.
Figure 49
74.
Turn OFF the hazard warning lamps.
75.
Restore the radio presets and clock setting.
76.
Instruct the customer to go into their Bluetooth® phone settings and perform the steps
below.

Delete/erase the car from the phone’s Bluetooth® menu for the current pairing of
the phone and the vehicle.

Re-pair the phone to the vehicle.
o If this is not performed, the phone may no longer connect with the vehicle.
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Install 4
77.
Set the parking brake.
78.
Start the engine, and then wait 60 seconds for the system to load.
HINT: The engine needs to idle for the duration of the update to retain battery charge.
79.
Insert the USB drive with the
infotainment update-software into the
vehicle’s USB media port (Figure 50).

Do not remove the USB drive
during the update to the vehicle
until instructed to.
USB Media port
Figure 50
80.
Wait approximately 10-30 seconds for
the screen in Figure 51 to appear, and
then select OK.
Figure 51

If the screen in Figure 52 is shown,
select No.
Figure 52
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Install 4 (continued)
81.
Review the software update
requirements, shown in Figure 53, and
then select Accept to start the
reprogramming.
Figure 53
82.
When the message shown in Figure
54 is displayed, remove the USB drive
from the USB media port.
Do not remove the USB drive until the
screen in Figure 54 is displayed. If
removed prior to this screen being
displayed, the AV Control Unit may be
damaged.
Figure 54
83.
Turn the ignition OFF.
84.
Open and close the driver door.
85.
Restart the engine.
86.
Allow the system to boot up
completely (approximately 30
seconds).

The Nissan logo will be displayed
during the reboot (Figure 55).
Figure 55
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Install 5
87.
Set the parking brake.
88.
Start the engine, and then wait 60 seconds for the system to load.
HINT: The engine needs to idle for the duration of the update to retain battery charge.
89.
Insert the USB drive with infotainment update-software into the vehicle’s USB media
port (Figure 56).

Do not remove the USB drive during the update to the vehicle until instructed to.
Do not insert the USB drive into a charging port. If used, the update-software and/or
USB drive may become damaged. Only insert the USB drive in a USB media port.
HINT: Charging ports are marked in the vehicle with a “lightning bolt” symbol.
USB media
port symbol
DO NOT USE
USB ports with a
“lightning bolt”
Figure 56
Figure 57
90. Wait for the update to complete.

Follow the on-screen instructions
while waiting.
HINT: The update lasts 20-30 minutes.
Figure 58
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Install 5 (continued)
91.
Once the update is complete (Figure 59), remove the USB drive; the system will
reboot (restart).
HINT: The system will not reboot until the USB drive is removed.
Figure 59
Steps 92 - 97 must be completed to reinitialize the AV Control Unit. If they are not
completed, the update may become corrupt.
92.
Press and hold the MENU button on the IT Commander (Figure 60) and turn the AV
Control Unit volume knob (Figure 61) left-right-left at the same time.
Figure 61
Figure 60
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Install 5 (continued)
93.
Select Confirmation/Adjustment.
Figure 62
94.
Select Initialize Settings.
Figure 63
95.
Select User Data Initialization.
Figure 64
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Install 5 (continued)
96.
Select Yes.
Figure 65
97.
Select Yes.
Figure 66
98.
Instruct the customer to go into their Bluetooth® phone settings and perform the
actions below.
a. Delete/erase the vehicle from the phone’s Bluetooth® menu.
b. Re-pair the phone.
IMPORTANT: If step 98 is not completed, the phone may not connect with the
vehicle while attempting to pair the phone to the vehicle.
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SOFTWARE VERSION UPDATE CONFIRMATION
IMPORTANT: Due to differences in software versions, the figures throughout this bulletin
may not match exactly to the images on the AV Control Unit.
Confirmation 1
99.
Access the SERVICE MENU.
a. Push and hold the APPS button.
b. Turn the TUNE-SCROLL knob as follows:
o Counterclockwise three (3) or more clicks, then
o Clockwise three (3) or more clicks, then
o Counterclockwise three (3) or more clicks, then
o Clockwise three (3) or more clicks, then
o Continue this pattern until the SERVICE MENU screen is displayed
(Figure 67).
100. Select Version.
Figure 67
101. Confirm the current Software version.


If the Software version is the latest
software version listed in the
vehicle table, proceed to step 102.
FXXX
If the Software version is not the
latest software version listed in the
vehicle table, re-perform the SW
Check # and Install # procedures
per the vehicle table.
Figure 68
102. Reset the radio settings.
103. Turn the hazard warning lamps OFF.
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Confirmation 1 (continued)
104. Print the instructions on pages 80 and 81, and either place the printout on the
customer seat or attach it to the customer’s receipt.
105. Instruct the customer to go into their Bluetooth® phone settings and perform the
actions below.
c. Delete/erase the vehicle from the phone’s Bluetooth® menu.
d. Re-pair the phone.
IMPORTANT: If step 105 is not completed, the phone may not connect with the
vehicle while attempting to pair the phone to the vehicle.
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Confirmation 2
106. Select Settings, located in the lower
right hand corner of the AV Control
Unit display.
Figure 69
107. Select Info.
Figure 70
108. Select System Information.
Figure 71
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Confirmation 2 (continued)
109. Select Version Information.
Figure 72
110. Confirm the current Software
Version.

If the Software Version is not the
latest software version listed in the
vehicle table, select the back icon
and re-perform the SW Check #
and Install # procedures per the
vehicle table.

If the Software Version is the
latest software version listed in the
vehicle table, the update is
complete. Select the back icon and
skip to CLAIMS INFORMATION
on the last page.
74/80
424
Figure 73
NTB23-018A
Download Update-Software from ASIST
IMPORTANT: Before starting, make sure:

The CONSULT PC is connected to the internet.

ASIST has been synchronized (updated) to the current date.
111. Insert the special tool USB drive into the CONSULT PC.
HINT:
o The special tool USB drive is the only USB drive approved for use with this
procedure.
o The update-software must be the only file on the USB drive.
o The update-software is estimated to take 10-15 minutes to download to the
USB drive.
o The update-software only needs to be downloaded once and can then be used
continuously on multiple APPLIED VEHICLES.
112. Open ASIST.
113. Select Specialty Tools, and then select Infotainment Software Updates.
Specialty Tools
Infotainment Software Updates
Figure 74
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114. Select the check box next to the infotainment update-software (Figure 75).

Refer to the appropriate vehicle table to determine the correct infotainment
update-software for your vehicle.
115. Use the drop-down menu and select the location of the USB drive that was inserted in
step 111 on page 75.
Version:
Check
box
D:\
XXXXX
Infotainment
update-software
USB drive
location
Drop-down
menu
Figure 75
116. Select Download, and then wait for the download to complete.
HINT: The update-software is estimated to take 10-15 minutes to download to the
USB drive.
117. Select OK when the message in Figure 76 is displayed.
Figure 76
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118. Once the transfer is complete, safely remove the USB drive from the CONSULT PC.
a. From the PC toolbar, select the Safely Remove Hardware icon.
o The icon is on the toolbar, or can be found after selecting the arrow.
b. Select the USB drive to be removed, and then remove the USB drive from the
CONSULT PC.
Follow the steps to safely remove the USB drive. If not followed, the USB drive
may corrupt the infotainment update-software.
o If you are not familiar with the process of safe USB drive removal, ask for
assistance at your dealer.
Safely Remove
Hardware icon
USB Drive (E:)
Arrow on toolbar
Figure 77
119. Close all ASIST Infotainment Software Update screens.
The Download Update-Software from ASIST procedure is complete, refer to the vehicle
table to determine the correct AV Control Unit Software Install procedure to perform.
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Congratulations, your new software update has added a new feature called
“SXM Smart Favorites”.
Follow these instructions to use your new feature.
Smart Favorites Preset Setup
The Smart Favorites feature allows the user to designate presets, within the SXM1, SXM2
and SXM3 bands, as their Smart Favorites. When any of the Smart Favorite presets are
selected, the current track on that station will play from the beginning of the song.
To program a Smart Favorite preset:
1.
Press the SXM button.
2.
Touch the “Setup” key.
3.
Touch the “Tune Start” key to activate (ON) or deactivate (OFF) Smart Favorites.
4.
Touch the “Add Preset” key to select an available preset.
For additional information regarding preset memory options, please see the Owner’s
Manual for your model and year vehicle.
HINT:

Smart Favorites will start functioning only after the audio unit is turned on for
a few minutes.

Tune Start is supported for music channels only.
Figure A
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Replay Screen
The Replay Screen gives the user the ability to replay, skip, pause or rewind the currently
aired track.
When the “Replay” key is pressed (Figure A), the Replay Screen (Figure B) is prompted.
REPLAY

To replay a track from the beginning, press the

The user can continue to press the
seek button to replay previous songs, but
can only go back as far as the system permits.

The system will warn the user when they cannot skip any further back by displaying
“At the End” in the bottom left corner of the screen.
seek button.
SKIP

To skip a track, press the
track button. “Live” will appear in the bottom left
corner of the screen indicating the difference from play time to live audio.
PAUSE

To pause a track, press the
pause button.
REWIND/ FAST FORWARD

To rewind/ fast forward a track, hold the
or
seek/track button.
Figure B
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CLAIMS INFORMATION
Submit a Primary Part (PO) type line claim using the following claims coding:
CLAIM
IDENTIFIER
CL1
DESCRIPTION
CL2
CL3
CL4
Perform Software Check and Update
the AV Control Unit
OP CODE
SYM
DIA
FRT
QX42AA
0.4
RX4SAA
0.3
RX8MAA
0.3
RX05AA
ZE
32
0.5
CL5
RXB7AA
0.3
CL6
RX5AAA
0.3
CL7
RX0LAA
0.3
HINT: Refer to appropriate model for the Claims Information Identifier Code.
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
March 8, 2023
NTB23-018
March 10, 2023
NTB23-018A
DESCRIPTION
Original bulletin published
Infotainment Update-Software package numbers
updated on pages 10, 15, 32 and 33
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