2011 Scion XBScion Xb 2011

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 144391 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2010-2016 4runner, 2003-2006 tundra, 2003-2013 corolla, 2009-2010 corolla matrix, 2004-2005 rav4, 2002-2007 sequoia, 2011-2013 sienna, 2008-2012 scion xb, 2008-2009 lexus is-f, 2007-2012 yaris and lexus es350, 2010-2017 lexus gx460, 2002-2010 lexus sc430, 2006-2012 lexus is250 and is350 and 2010-2015 lexus is250c and is350c vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
    toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began november 20, 2019. Owners may contact toyota customer service at 1-888-270-9371 or lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are j0a, j0b, and j0c. Lexus' numbers for this recall are jli, jlj, and jlk.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 131899 [USA]: Failure of a brake hose will reduce braking performance and increase the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain toyota racing development (trd) brake kits, part numbers ptr09-21111 and ptr09-52080, sold by toyota as an optional accessory for model year 2008-2015 scion xb, and 2011-2016 scion tc vehicles. Over time, the brake hoses in these kits may fatigue and fail.
    toyota will notify all known owners of the scion xb and scion tc vehicles upon which an involved optional trd brake kit could have been installed. If the vehicle is equipped with one of the trd brake kits, it will be replaced with a standard equipment brake kit, free of charge. The recall began november 16, 2018. Owners may contact toyota customer service at 1-888-270-9371. Toyota's number for this recall is j0u.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 119397 [USA]: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Toyota motor engineering & manufacturing (toyota) is recalling certain model year 2008-2011 scion xb and lexus is f, 2009-2011 toyota corolla and corolla matrix, 2006-2011 toyota yaris, lexus is250 and lexus is350, 2010-2011 toyota 4runner, lexus is250c, lexus is350c and lexus gx460, 2011 sienna, 2007-2011 lexus es350, and 2009-2010 pontiac vibe vehicles, originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.S. Virgin islands, or "zone a." additionally, unless included in "zone a" above, toyota is recalling certain model year 2008 scion xb and lexus is f, 2007-2008 toyota yaris, 2006-2008 lexus is250 and lexus is350 and 2007-2008 lexus es350 vehicles, originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." vehicles of these model years and models that were not originally sold or ever registered in either zones a or b are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    toyota will notify the toyota and lexus owners. General motors will contact the pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on december 6, 2016. Owners may contact toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are g1p (toyota zone a), g1r (toyota zone b), g2g (lexus zone a), and g2h (lexus zone b). Toyota's numbers for final remedy for this campaign are g0p (toyota zone a), g0r (toyota zone b), glg (lexus zone a), and glh (lexus zone b).
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 116496 [USA]: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
    Toyota motor company (toyota) is recalling certain model year 2009-2011 tundra, sequoia, corolla, corolla matrix and scion xb, 2008-2011 highlander and highlander hybrid, 2007 camry and camry hybrid, 2009 camry and camry hybrid, 2006-2011 rav4, 2006-2010 yaris, and 2009-2010 scion xd and pontiac vibe vehicles. During the manufacturing of the power window master switch (pwms), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
    toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the pwms circuit board will be replaced, free of charge. The recall is expected to begin december 20, 2015. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is c0m.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 96942 [USA]: An inaccurate label could lead to owners overloading their vehicles and tires. an overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
    Southeast toyota is recalling certain model year 2008 and 2010-2013 toyota tundra, 2010-2012 rav4, 2012 toyota sequoia, 2010-2011 toyota corolla, 2010-2011 toyota camry and camry hybrid, 2010-2013 toyota highlander and highlander hybrid, 2010-2013 toyota fj cruiser, 2011 toyota land cruiser, 2010-2013 toyota venza, 2010-2011 toyota 4runner, 2010-2013 toyota tacoma, 2011-2012 toyota sienna, 2012 toyota prius, 2013 scion fr-s, 2011 scion xd, 2011 scion xb, and 2012 scion tc vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 110, "tire selection and rims."
    southeast toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on may 28, 2013. Owners may contact southeast toyota at 1-800-301-6859.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021723 [Canada]: Accessories
    Issue: this recall is for certain block heater kits installed on certain vehicles or sold as accessories at toyota or lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: this recall only affects the following block heater/cord part numbers: C014003034 pk5a408j09 pU14000904 C014003151 pk5a408j13 pU14000905 C014000885 pk5a489j11 pU14000907 C014000888 pk5a489j22 pU14000909 C014000907 pk5a410h00 pU14000911 C014100904 pU14000900 pU14000913 C014100907 pU14000901 pU14003571 C014100911 pU14000902 pk5a408j05 pU14000903 safety risk: engine block heater wiring that overheats or melts could create the risk of a fire. Corrective actions: toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

  • Recall 2019008 [Canada]: Airbag
    Issue: on certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety risk: if the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective action: owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator or airbag module replaced. Note: the canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

  • Recall 2018524 [Canada]: Brakes
    On certain vehicles equipped with the accessory toyota racing development (trd) brake kit, the stainless steel braided front brake hoses could fatigue over time, causing them to leak. A sudden brake fluid leak could result in longer braking distances, increasing the risk of a crash causing injury and/or damage to property. Correction: dealers will the remove the trd brake kit and replace it with a standard equipment brake kit for that vehicle model.

  • Recall 2015493 [Canada]: Electrical
    On certain vehicles, inconsistent application of grease during the manufacturing process could cause the driver's side power window master switch to stick or become inoperative due to electrical contact point wear. This could cause debris to accumulate between the contact points, potentially resulting in an electrical short circuit. If a short circuit occurs, the switch assembly may overheat, produce smoke, melt and/or potentially lead to a fire causing injury and/or property damage. Correction: dealers will inspect the driver's power window master switch and apply a specialized grease that inhibits heat build-up, or replace the power window master switch circuit board, as necessary. Note: this is an expansion of recall 2012-338.

  • Recall 2011104 [Canada]: Label
    Certain vehicles fail to conform to canada motor vehicle safety standard 110 - tire selection and rims. These vehicles may have been equipped with accessory alloy wheels and tires prior to delivery to the customer. The specifications and recommended tire inflation pressures for the original equipment wheel and tire sizes, and the accessory wheel and tire size, are different. A replacement tire loading placard may not have been provided when the accessory wheels and tires were installed. Correction: dealers will install a replacement tire loading placard.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • Z3G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Z2G_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • ZKG_Dealer_Lette - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Support Program - STRUCTURE: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the v
  • Takata CSP Cover - AIR BAGS: Csp: takata csp coverage job aid - published 7.28.2022
  • 22TE04 - Takata - AIR BAGS: Csp: on july 30, 2018, a settlement of claims for economic loss related to takata airbag inflators was approved for full implementation. The settlement includes toyota?S agreement to provide a customer support program (?Csp?) for 2002-2019
  • ZKG_Dealer_Lette - EQUIPMENT: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
  • ZKG_Paint_Repair - EQUIPMENT: Csp: customer support program zkg - paint repair process operation flow chart
  • ZKG Important Up - STRUCTURE: Dl: customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • ZKG Customer Sup - STRUCTURE: Rl: customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • S SB 0024 14A - POWER TRAIN: Automatic/continuously variable transmission replacement precautions
  • S SB 0017 14A - ELECTRICAL SYSTEM: Immobilizer and smart key reset
  • S-TT-0117-20 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS: Tt: hvac drain tube is found to be blocked/clogged.
  • ZKG_Dealer_Lette - EQUIPMENT ADAPTIVE/MOBILITY: Ti: technical instructions customer support program zkg multiple models and model years vehicles painted with blizzard pearl (070) or super white (040) paint color coverage for peeling of factory-applied paint
  • ZKG_Dealer_Lette - EQUIPMENT ADAPTIVE/MOBILITY: Dl: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied during the veh
  • 20R001 Toyota Cu - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dl: toyota plans to send safety recall follow-up notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
  • ZKG_Technical In - EQUIPMENT ADAPTIVE/MOBILITY: Technical instructions: customer support program zkg ? Technical instructions. December 12, 2019. This document has been updated to clarify that only authorized toyota dealerships are authorized to confirm if the paint peeling condition is
  • ZKG_Dealer Packa - EQUIPMENT ADAPTIVE/MOBILITY: Dealer package: december 12, 2019 this document has been updated to clarify that only authorized toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the pain
  • S-SB-0004-19 - STRUCTURE: Tsb: some 2012 ? 2015 model year iq painted with 070 blizzard pearl and 2008 ? 2015 model year xb vehicles painted with 040 super white may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and e-
  • ZKG_Dealer Packa - STRUCTURE:BODY: Dealer package: toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indicate that vehicles with these specific paint colors, applied du
  • ZKG_Dealer Packa - STRUCTURE:BODY: Dealer package: phase 1 - customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports ind
  • ZKG_Region Lette - STRUCTURE:BODY: Region letter: phase 1 ? Customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports ind
  • ZKG_Dealer Email - STRUCTURE:BODY: Dealer email: phase 1 - customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indic
  • ZKG_Region Email - STRUCTURE:BODY: Region email: phase 1 - customer notification phase repair not yet available. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied blizzard pearl or super white paint colors. These reports indic
  • ZE7 Phase 2 POL1 - ENGINE AND ENGINE COOLING: Warranty policy bulletin: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excess
  • S-SB-0012-14-Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice august 23, 2017 rev1: ? Applicability has been updated to include 2015 model year xb vehicles, 2015 ? 2016 model year tc vehicles, and 2016 model year im vehicles. ? The parts information section has been updated. Any p
  • ZE7_WEP_Customer - EQUIPMENT: Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along wit
  • ZE7_Dealer Daily - EQUIPMENT: Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along wit
  • ZE7_Dealer Daily - EQUIPMENT: Dd: toyota has updated the customer handling reference guide; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided faq to r
  • ZE7_WEP_Warranty - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This warranty enhancement program will be launched in two phases due to current part production capacity limitations. Initially, toyota will
  • ZE7_WEP_Dealer L - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • ZE7_WEP_Region L - ENGINE AND ENGINE COOLING: Rl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • S-SB-0015-14 Rev - EQUIPMENT: Sb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulleti
  • ZE7_Service Cons - ENGINE AND ENGINE COOLING: Warranty enhancement: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive eng
  • WPB (POL 14-12)_ - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive engine oil consumpt
  • S-TT-0098-15 - ENGINE AND ENGINE COOLING: Tt: ? Based on current part order allocation, some piston types have been incorrectly identified while undergoing the ze7 2az oil consumption repair procedure. ? Replacement pistons for ze7 should be ordered based on the pistons removed fr
  • ZE7_Warranty Enh - ENGINE AND ENGINE COOLING: Ec: currently the reair kit for rav4 vehicles pn: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. The warranty system has been modified to accept this additional required part.
  • ZE7_Part Status - ENGINE (PWS): Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
  • ZE7_Part Status - ENGINE (PWS): Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
  • S-SB-0025-12 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some 2005 ? 2012 model year vehicles equipped with the 2az-fe engine may exhibit an intermittent mil ?On? Condition with diagnostic trouble code (dtc) P0335 (crankshaft position sensor ?A? Circuit) stored. The intake camshaft gear assembly
  • S-TT-0059-13 - AIR BAGS: Scion vehicles are equipped with srs, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the srs airbags or pretensioner devic
  • S-TT-0002-10 Rev - ENGINE (PWS): Starting with the 2010 model year, scion began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
  • S-SB-0003-10 Rev - ELECTRICAL SYSTEM:SOFTWARE: Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin de
  • S-SB-0023-11 Rev - ELECTRICAL SYSTEM: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other co
  • S-SB-0012-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is now available to help minimize future o
  • S-SB-0012-14 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is now available to help minimize future o
  • S-SB-0035-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice november 10, 2016 rev1: ? Applicability has been updated to include 2015 model year xb vehicles, 2016 model year im vehicles, and 2015 ? 2016 tc vehicles. ? The parts information section has been updated. Any previo
  • S-SB-0003-10 Rev - UNKNOWN OR OTHER: Tsb: obsolete notice-june 6, 2014: this bulletin is now obsolete.
  • S-SB-0015-14 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bullet
  • S-TT-0073-13 Rev - ENGINE (PWS): Tech tip: starting with the 2010 model year, scion began a gradual transition to the use of synthetic 0w20 viscosity engine oil. There are multiple benefits of this oil including: reduced friction and wear on engine surfaces, improved fuel
  • S-SB-0017-14 Rev - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • S-SB-0017-14 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • ZE7_Part Status - ENGINE (PWS): Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
  • ZE7_Part Status - ENGINE (PWS): Electronic communication: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive
  • ZE7_WEP_Customer - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along wit
  • ZE7_Dealer Daily - ENGINE (PWS): Dd: toyota has updated the customer handling reference guide to include the expansion vehicles; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along wit
  • ZE7_Dealer Daily - ENGINE (PWS): Dd: toyota has updated the customer handling reference guide; please refer to tis for the most current version. All previous versions of this document should be discarded. Please review this guide along with the previously provided faq to r
  • ZE7_WEP_Warranty - ENGINE (PWS): Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This warranty enhancement program will be launched in two phases due to current part production capacity limitations. Initially, toyota will
  • ZE7_WEP_Dealer L - ENGINE (PWS): Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • ZE7_WEP_Region L - ENGINE (PWS): Rl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • S-SB-0015-14 Rev - ENGINE (PWS): Sb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulleti
  • ZE7_Warranty Enh - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Ec: currently the reair kit for rav4 vehicles pn: 04004-11828 is missing exhaust gasket 90917-06078 at this time to supplement this kit contents. The warranty system has been modified to accept this additional required part.
  • ZE7_Service Cons - ENGINE (PWS): Warranty enhancement: background as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive eng
  • S-TT-0002-10 Rev - ENGINE (PWS): Starting with the 2010 model year, scion began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil.
  • S-SB-0036-08 Rev - BACK OVER PREVENTION: If a creak, tick, or rattle noise is heard at the top of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield. This bulletin provides the recommended repair procedure to eliminate th
  • S-TT-0067-13 - VISIBILITY: Tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
  • S-TT-0017-10 Rev - EQUIPMENT: Certain service publications, technical service bulletins, service campaign technical instructions and service & parts operation communication bulletins may reference specifically required adhesives and sealants
  • S-TT-0032-11 Rev - EQUIPMENT: Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only.
  • S-SB-0035-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2008 ? 2016 model year scion vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bulletin to
  • S-TT-0069-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with xm satellite radio inc. After entering into a contract, registration of an 8-digit xm radio id is required. This 8
  • S-TT-0075-13 - VISIBILITY:GLASS, SIDE/REAR: The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
  • S-TT-0073-13 - ENGINE (PWS): Due to the improved performance and durability of 0w-20 synthetic oil, scion has extended the oil change intervals to 10,000 miles for vehicles that require this oil (except for fr-s). With this change, the following should be noted
  • S-SB-0020-11 - POWER TRAIN:AUTOMATIC TRANSMISSION: The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid mil ?On,? Shifting issues, and/or transmission damage. Use the information in this bulletin when
  • S-SB-0037-11 Rev - SEATS: All scion models may include side airbags as optional equipment. Scion does not recommend replacement of original seat covers with non-scion leather or other seat cover materials on vehicles due to the following: seat covers not recommend
  • S-TT-0032-11 Rev - TIRES: Please refer to the following recommendations for the best practices for vehicle tire rotations.
  • S-SB-0019-13 - EQUIPMENT: California (ca), federal (fed), and 50 state certified emission control underhood labels (emission labels) may be obtained through your dealership?S parts department utilizing standard replacement parts ordering procedures. Follow the guide
  • S-SB-0042-13 - VISIBILITY/WIPER (PWS): The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • S-TT-0059-13 - AIR BAGS: Scion vehicles are equipped with supplemental restraint systems (srs), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the s
  • ZE7_Warranty Pol - ENGINE (PWS): Warranty policy bulletin (pol14-12): toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibi
  • ZE7_Warranty Pol - ENGINE (PWS): Warranty policy bulletin (pol14-12): toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibi
  • ZE7_Warranty Pol - ENGINE (PWS): Warranty policy bulletin (pol14-12): added the short block release authorization flow chart. Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phas
  • S-SB-0005-15 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Ssb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • ZE7_Phase 2_WPB( - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where the vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive oil consumption
  • S-TT-0099-15 - ENGINE AND ENGINE COOLING: Tt: * there has been some concern with 3 piece piston ring installations for 2az-fe engines. * this tech tip contains the accepted installation method required for scion vehicles.
  • S-SB-0024-11 Rev - ENGINE AND ENGINE COOLING: Ssb: some 2007 - 2010 model year tc and 2008 - 2015 model year xb vehicles equipped with the 2az-fe engine may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the following repair proc
  • ZE7_Phase 2_Warr - ENGINE AND ENGINE COOLING: Wpb: the engine is covered under the toyota new vehicle limited warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). However, toyota is announcing a warranty enhancement program to cover warranty work fo
  • ZE7_Phase 2_Warr - ENGINE AND ENGINE COOLING: Wpb: the engine is covered under the toyota new vehicle limited warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). However, toyota is announcing a warranty enhancement program to cover warranty work fo
  • ZE7_Important Do - ENGINE (PWS): Dd: in limited cases vehicles being serviced for ze7 will require a replacement short block. Dealers will need to install the dowel pins between the short block and lower crankcase when performing this repair. A tech tip will be released in
  • S-SB-0031-14 Rev - ENGINE AND ENGINE COOLING: Ssb: some 2007 - 2009 model year tc and 2008 - 2015 model year xb vehicles equipped with 2az-fe engines may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the inspection procedure in th
  • S-SB-0023-11 Rev - EQUIPMENT: Ssb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • ZE7_POL14-12_WEP - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This warranty enhancement program will be launched in two phases due to current part production capacity limitations. Initially, toyota will
  • ZE7_VIN Expansio - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota is preparing a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain 2
  • ZE7_WEP_Updated_ - ENGINE AND ENGINE COOLING: Ec: the tamper tape recommended for the 2az-fe engine oil consumption inspection procedure found in t-sb-0158 (toyota) and s-sb-0031-14 (scion) is now available at the mdc. The bulletins will be updated to reflect the new ordering process a
  • S-SB-0002-15 - STRUCTURE:BODY: Ssb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard. T
  • ZE7_Service Cons - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • ZE7_WPB_WEP_Publ - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive engine oil consumpt
  • ZE7_WEP_Updated_ - ENGINE AND ENGINE COOLING: Ec: the tamper tape recommended for the 2az-fe engine oil consumption inspection procedure found in t-sb-0158 (toyota) and s-sb-0031-14 (scion) is now available at the mdc. The bulletins will be updated to reflect the new ordering process a
  • S-SB-0002-15 - STRUCTURE:BODY: Ssb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the rapgard. T
  • S-SB-0031-14 Rev - ENGINE AND ENGINE COOLING: Ssb: some 2007 - 2009 model year tc and 2008 - 2015 model year xb vehicles equipped with 2az-fe engines may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the inspection procedure in th
  • S-SB-0023-11 Rev - EQUIPMENT:ELECTRICAL: Ssb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • S-SB-0005-15 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Ssb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • ZE7_Service Cons - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota has announced a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain
  • ZE7_WPB_WEP_Publ - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive engine oil consumpt
  • ZE7_POL14-12_WEP - ENGINE AND ENGINE COOLING: Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. This warranty enhancement program will be launched in two phases due to current part production capacity limitations. Initially, toyota will
  • ZE7_VIN Expansio - ENGINE AND ENGINE COOLING: Dl: as part of our continual efforts to ensure the best in customer satisfaction, toyota is preparing a warranty enhancement program to extend warranty coverage to address customer complaints of excessive engine oil consumption on certain 2
  • S-SB-0040-08 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions.
  • S-SB-0020-11 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: obsolete notice-october 16, 2014: this bulletin is now obsolete. Please see s-sb-0024-14.
  • S-SB-0041-08 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year remanufactured automatic transmissions.
  • S-SB-0024-14 - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid mil "on," shifting issues, and/or transmission damage. Use the information in this bulletin
  • S-SB-0005-11 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: world standard (ws) automatic transmission fluid (atf) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with atf-ws in toyota vehicles r
  • S-SB-0003-11 Rev - WHEELS: Tsb: the purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing w
  • WPB (POL 14-12)_ - ENGINE (PWS): Wpb: toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive engine oil consumpt
  • S-TT-0098-15 - ENGINE (PWS): "tt: based on current part order allocation, some piston types have been incorrectly identified while undergoing the ze7 2az oil consumption repair procedure. Replacement pistons for ze7 should be ordered based on the pistons removed from
  • POL 14-12 - ENGINE (PWS): Wpb: toyota has received some reports where the vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibiting excessive oil consumption
  • S-TT-0099-15 - ENGINE (PWS): "tt: there has been some concern with 3 piece piston ring installations for 2az-fe engines. This tech tip contains the accepted installation method required for scion vehicles."
  • S-SB-0024-11 REV - ENGINE (PWS): "ssb: some 2007 2010 model year tc and 2008 2015 model year xb vehicles equipped with the 2az-fe engine may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the following repair pro
  • ZE7_PHASE2 11/18 - ENGINE (PWS): "wpb: the engine is covered under the toyota new vehicle limited warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). However, toyota is announcing a warranty enhancement program to cover warranty work f
  • ZE7_PHASE2 11/17 - ENGINE (PWS): "wpb: the engine is covered under the toyota new vehicle limited warranty for 5 years from the date of first use or 60,000 miles (whichever occurs first). However, toyota is announcing a warranty enhancement program to cover warranty work f
  • ZE7_IMP 11/12 - ENGINE (PWS): Dd: in limited cases vehicles being serviced for ze7 will require a replacement short block. Dealers will need to install the dowel pins between the short block and lower crankcase when performing this repair. A tech tip will be released in
  • POL14-12 - ENGINE (PWS): Warranty policy bulletin (pol14-12): toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of warranty enhancement program ze7 for vehicles exhibi
  • ZE7 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty policy bulletin (pol14-12): added the short block release authorization flow chart. Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phas
  • S-TT-0073-13 - ENGINE (PWS): Summary to be provided on a future date.
  • S-TT-0075-13 - VISIBILITY: Summary to be provided on a future date.
  • S-TT-0073-13 - ENGINE (PWS): Summary to be provided on a future date.
  • S-TT-0069-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • S-TT-0069-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • S-TT-0067-13 - VISIBILITY: Summary to be provided on a future date.
  • S-TT-0002-10 - EQUIPMENT: Summary to be provided on a future date.
  • S-TT-0002-10 - ENGINE (PWS): Summary to be provided on a future date.
  • S-TT-0002-10 - EQUIPMENT: Summary to be provided on a future date.
  • S-SB-0035-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • S-SB-0019-13 - ENGINE (PWS): Summary to be provided on a future date.
  • S-SB-003-10 - ENGINE (PWS): Summary to be provided on a future date.
  • S-SB-0042-13 - VISIBILITY/WIPER (PWS): Summary to be provided on a future date.
  • POL14-12 - ENGINE (PWS): Toyota 2007-2015 camry,solara, corolla, corolla matrix, rav4, scion tc, xb: revised 5/19/ 2015 bulletin information involving warranty enhancement program regarding certain model vehicles extension due to excessive engine oil. *lj revis
  • TC15-022 - ENGINE (PWS): This tsb contains an owner letter. See document search button. Bulletin information involving warranty enhancement program coverage for engine oil consumption for certain vehicles 2007-2015 camry, corolla, rav4, scion tc, scionxb. *lj
  • SSB-0037-11 - EQUIPMENT ADAPTIVE/MOBILITY: Scion: revision information regarding the replacement of seat covers for vehicles equipped with side airbag and seat covers not recommended by scion will affect side airbag performance. Model 2004-2014 fr-s, iq, tc, xa, xb, xd.
  • S-TT-0059-13 - AIR BAGS: Scion: to help reduce risk of injury, in a collision, some vehicles are equipped with seat belt pretensioners, and other supplemental restraint systems (srs) that may not perform as expected, including unintended deployment. Models 2008-1
  • SSB-0025-12 - ENGINE (PWS): Scion: diagnostic trouble code (dtc) P0335 (crankshaft position sensor a circuit) stored in engine exhibiting an intermittent mil on condition and to prevent this condition, intake camshaft gear assembly has been improved. Models 2008-201
  • SSB-0010-12 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Scion: the accelerator pedal sensor assembly has a precaution regarding information on installation, inspection and removal. *pe
  • SSB-0019-11 - STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT: Toyota: 2008-2011 xb. There may be abnormal noise from the idler pulley assembly. *rm
  • SSB-0003-10 - ELECTRICAL SYSTEM:SOFTWARE: Scion: techstream ecu flash reprogramming procedure. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field fix procedures des
Known Recall Investigations
  • Desiccated air bag inflator rupture investigation as of 20210917

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C0140 [1] C0140
  • C0141 [1] C0141
  • U1400 [1] U1400
  • P0335 [2] Crankshaft Position Sensor A Circuit Malfunction
  • B0024 [1] ISO/SAE Reserved
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200129

Defective rear hatch latch. Frequently shows to be unlatched despite being latched. Can't tell if a door is unlatched since it is one indicator for all doors on the instrument panel. Happens most frequently when hot or if the sun shines on rear of car. Indicates unlatched parked or in motion.

NoNoN NoneNone20200128

Defective rear hatch latch. Frequently shows to be unlatched despite being latched. Can't tell if a door is unlatched since it is one indicator for all doors on the instrument panel. Happens most frequently when hot or if the sun shines on rear of car. Indicates unlatched parked or in motion.

NoNoN NoneNone20190414

"oil comp recall" went to my local toyota dealership talked to the assti service manager and was told i could not do the recall there that i would have to go back to the place that first tested it. I bought the car and it was tested in alabama i live in fl. Went to the toyota dealership and they said it was in final stages that they juat have to preform the recall the final step. Which is the work. The assti manager was very very rude and told me id have to go to alabama to get it done. I am losibg atleaat 2 qts or more of oil every 2 weeks. This is causing alot of issues running wise. My cat converter went out due to this as well. I want to get it done as soon as possible cause i have a little girl and its my daily and i dont want something to happen.

NoFireN NoneNone20190110

I was driving 65mph on the freeway sounded like parts of the engine were falling out of the car. Immediately exited the freeway. The car died. My son and i pushed the smoking vehicle 200 feet to a apartment complex entrance. The vehicle then ignited in flames, and i called 911.

CrashNoY 1 InjuredNone20181217

Tl* the contact owned a 2011 scion xb. While driving 35 mph, the vehicle failed to stop when the brake pedal was depressed. As a result, the contact rear ended another vehicle. The air bags deployed. The contact suffered a minor ear injury that did not require medical attention. A police report was filed. The vehicle was towed and deemed totaled by the contact's insurance company. The contact called an auto finance company, but they did not assist. The dealer and manufacturer were not notified. The failure mileage was 153,000. The vin was unknown.

NoNoN NoneNone20180712

I believe what happened to my car is related to the problem described in tsb no. SB0024-11r2. Https://www.Cars.Com/articles/2007-2015-scion-tc-xb-piston-issue-1420682965001/. A friend who sells cars sent me that link sat july 21. I had no prior knowledge such an issue existed and that bulletin was dated 12.22.2015. About 2 weeks ago, my car suddenly started having problems accelerating from the moment i turned it on and pulled away from the curb and throughout the day driving mostly on city streets. (95% of my driving is on city streets a short distance from home. I am a professional dog walker and pick up clients' dogs and take them to city parks for off leash walks & hikes). After a few days of this, i called sf toyota in daly city where i have brought my car in for regular servicing the entire time since purchase in march 2014. I had to wait over a week for the soonest appointment the day i brought my car in, it started smoking on the freeway and shut off. I called a tow truck. 2 days later, on friday july 25, 2018, toyota informed me there was a hole in my engine and they have no idea how it could have gotten there. I went in the following day to retrieve belongings from my car and spoke with service manager ray. He showed me the hole and a part of my engine that came off and was found under the hood somewhere, causing the hole- the connecting rod. The connecting rod was goughed up pretty badly and i saw another piece of it stuck down somewhere. The hole had what looked like metal shavings in it and i asked if that was why the rod was goughed up and if that's what the metal shavings were from and ray nodded yes and said most likely yes. He told me if i wanted to try and get any assistance from toyota, i would have to pay $2-3k to have them remove and inspect my engine and that there would be no guarantee they would help.

NoNoN NoneNone20170827

Takata recall. My scion xb is main car for use with my children and family. It's used as means of transportation to and from school. I was informed of the recall last year and still have not heard on when this will get fixed. It is a major safety concern especially when i'm transporting children and it is impossible to not go anywhere without using the passenger side since all seats are being used when driving with family. I feel the recall has not been handled in a timely manner and i fear for what may happen if an accident does take place. It is said that drivers should arrange to have airbags replaced as soon as possible however i have not been contacted nor can i find any info on when my make and model will have this issue solved.

NoNoN NoneNone20170717

Takata recall. Longstanding recall that has not been resolved and i am worried about the safety of myself and family, living in riverview fl 33578.

NoNoN NoneNone20170522

Takata recall not fixed

NoNoN NoneNone20170330

Takata recall. I was notified almost a year ago about the pending recall, but nothing has been done about fixing my vehicle since. I am concerned about the hazard of injury or death while driving this vehicle.

NoNoN NoneNone20170328

Air bag has been under recall for almost 1 year...As of today there is still no fix from toyota/scion...The dealer does not have any info on when one will be available. I wanted to sell the vehicle but no one wants to buy it because it has not been fixed

NoNoN NoneNone20170309

Tl* takata recall. The contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

CrashNoY 2 InjuredNone20170129

"takata recall". 2011 xb traveling south on collier parkway. Accelerated to approximately 45 mph. From parkway. Older dodge van in front slams on brakes. I slam on brakes and 2011 xb exhibits instantaneous acceleration. Coming up on back of dodge van swerve left onto raised median. Trees in median 2011 xb still accelerating going down into northbound lanes. Coming up on 2005 chevy astro van. We both swerve and driver side rear corner of each vehicle collide. 2011 scion xb now back on median. 2011 scion xb still accelerating coming up on intersection of weeks blvd. And collier parkway. 2015 hyundai santa fe enters intersection on green from weeks blvd. Heading nothbound. 2011 scion xb still accelerating enters intersection and strikes 2015 hyundai santa fe. Front of 2011 scion xb hits driver side of 2015 hyundai sante fe. 201 scion xb takata airbag deploys. Metal skins driver's nose. Scion driver sustains;bruised ribs, fractured left knee with torn miniscus, bruised right knee torn cartilage. Hyundai santa fe driver sustains head injury on right side.2011 scion xb totalled. On salvage hold geico salvage lot tampa florida. Driver of 2011 scion xb issued citations "careless driving" and "failure to stop at steady red signal" by fhp officer,. Scion xb driver requested drug/alcohol test. Refused by fhp officer. The events relayed above happened within seconds. Driver caught off guard/stunned by vehicle response. Concentrated on steering vehicle away from collisions. 2011 scion xb recently purchased and still under warranty from carmax tampa florida. One week prior to accident, 2011 scion xb was in carmax service due to engine oil overfill by 1 inch on dipstick.

NoNoN NoneNone20170101

Tl* takata recall. The contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.

NoNoN NoneNone20161210

Takata recall, 16v340000 live in zone a, toyota has not contacted nor has a fix and scion recall, nhtsa recall, 15v689000 power window master switch may melt, no timely repair nearly 14 months after recall issued please get manufacture to repair

NoNoN NoneNone20161201

Tl* the contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.

NoNoN NoneNone20161018

Takata recall we were notified 5 months ago that there was a critical issue with passenger side airbag failing in such a way that could cause the death of the passenger and that i shouldn't drive with a passenger in my car. So, for 5 months i have done that, but given the severity of the problem and the resulting limitations on how i'm am able to use my car, i find the length of time to repair the airbags to be unacceptable. This is my family car and i normally use it for group trips and things like that. The value of the car is being degraded in my mind since we are coming up on nearly 10% of the car's life has been spent with a death-trap passenger seat.

NoNoN NoneNone20161003

Low oil pressure and engine shaking while stationary

NoNoN NoneNone20160930

Takata inflators. Receiving a recall notice in march of 2016 and no replacement parts by october 2016 not being able to drive with a passenger in front seat for extended months and still no solution is an unacceptable amount of time. I will be looking into getting rid of this vehicle due to not being able to transport my family safely or properly.

NoNoN NoneNone20160724

Tl* the contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that a warning light illuminated, but was unsure if it was related to the air bags. The manufacturer was made aware of the issue. The failure mileage was unknown. Vin tool confirms parts not available.

NoNoN NoneNone20160719

"takata recall" bought this vehicle brand new in 2011 from hendricks toyota in 2011(charleston, sc). They've had possession of the above mentioned vehicle since july 2016 (over 6 months). Still no fix anytime soon (as per gm @ hendricks). Both dealer & manufacturer refuse to accommodate me with a vehicle comparable to the size of the compact suv i spent $25,000 on (just paid off) regardless of the fact i cannot get my disabled mother transported in the sedans they are forcing on people (i am her only close relative & form of transport to dr. Appt., grocery store etc.). My vehicle will probably end up having problems from sitting there for years, & i should not have to go spend thousands more on another. This is a major inconvenience as it is, but now the dealership nor manufacturer have answers & want to play the finger pointing game. I paid them faithfully $25,000 & i can't get treated right. I'm fed up with toyota in general. Now, i want a refund to purchase another vehicle & in the meantime, they owe all of their customers loaners comparable to whatever they purchased to begin with, even if they have to get a system going with enterprise etc. We should not be insanely inconvenienced by toyota's mistakes and negligence. As a customer, you absolutely cannot talk to these people. They truly could care less about you so long as they get your hard earned money. One thing is for sure, the way they treat their customers on both ends, i will never ever buy a toyota ever again in my lifetime! *tr

NoNoN NoneNone20160718

"takata recall" i got a recall letter from toyota about my front air bag, but was told remedy was not available yet, and is being told not to have anyone in my front passenger seat. This is ridiculous giving me a letter and i cannot do anything about it. I always have someone else in my front seat, sometimes i sit on the front passenger seat.

NoNoN NoneNone20160717

Tl* the contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160629

Tl* takata recall. The contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160625

Tl* the contact owns a 2011 scion xb. The contact received a letter from the manufacturer regarding excessive oil consumption. The contact stated that he changed the oil himself and discovered that the vehicle was missing two quarts of oil. The vehicle was taken to jeff wyler toyota of clarksville (808 e lewis and clark pkwy, clarksville, in 47129 (812) 284-2277) where an oil consumption test was performed. The results showed no excessive oil consumption issue. The vehicle was taken back to the dealer several months later for a routine oil change and it was discovered that the oil was two quarts low. The manufacturer was made aware of the issue. The failure mileage was approximately 63,248.

NoNoN NoneNone20160622

Tl* takata recall. The contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160619

Tl* takata recall. The contact owns a 2011 scion xb. The contact received a recall notification of nhtsa campaign number: 16v340000 (air bags) however, the remedy was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.

NoNoN NoneNone20160619

" takata recall" i do not feel comfort driving this car ,with a defective airbag. I have tried to get a car from toyota,they tell me that ,i have to get one from enterprise.I do not use credit card,is there anyway ,i could get a loaner car until the airbag is fix.This has been going for over year now.I need transportation.

NoNoN NoneNone20160531

"takata recall". I was notified about this "recall" in june 2016 its now 8 months later and nothing has been done. In the meantime my front passenger seat is not supposed to be used! Eight months! This is not the car i paid for-i bought a car with seating for 5, 2 in front 3 in back. Now toyota is issuing notifications to phase 2 people and they haven't even begun to address the issue for phase 1 folks. There's not yet even a date for when we can expect this gross safety problem to be fixed. This is totally unacceptable. I can't even sell the car. Who would buy a car that has an unusable front seat?

NoNoN NoneNone20160525

I was notified in june of 2016 that my passenger airbag is recalled. Since then i have not been able to have any passengers ride in that seat in my car. This is very inconvenient because i can not fit my family in my car. I have waited patiently for a fix but since it has been nearly a year and they still are unable to come up with a remedy for the problem. I should be able to use my car in the manner it is intended to be used without endangering their lives! They should be willing to provide me with a rental car that seats five at no charge to me if they cannot fix my car. Nearly a year is too long for this problem to be fixed. And there is no end in sight.

NoNoN NoneNone20160522

Tl* takata recall. The contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v3400000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bill wright toyota at (661) 398-8697 (5100 gasoline alley dr, bakersville, ca 93313) where it was confirmed that the parts were not available for the recall remedy. The contact then called north bakersfield toyota at (661) 615-1100 (19651 industry pkwy dr, bakersfield, ca 93308) where it was also confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20160522

Tl* takata recall. The contact owns a 2011 scion xb. The contact received a recall notice for nhtsa campaign number: 16v340000(air bags); however, the parts to do the repair were not available. Fiore toyota (1000 s logan blvd, hollidaysburg, pa 16648, (814) 247-0102) was contacted and stated that parts were not available and they did not know when they would be available. The manufacturer was also contacted and confirmed that parts were not available for the recall remedy. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160522

Takata recall...Pretty scary driving in a car where the passenger airbag could explode at any moment and shoot shrapnel metal at the passenger or driver. Would like this fixed asap

NoNoN NoneNone20160522

"takata recall"

NoNoN NoneNone20160522

Tl* takata recall. The contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

NoNoN NoneNone20160522

Tl* takata recall the contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 03/02/17*lj *cn

NoNoN NoneNone20160522

Takata recall - still waiting and i'm toyota's 'zone a'. It's been a year since toyota recommended that i do not operate this vehicle with an occupant in the front passenger seat. How much longer do i have to make payments on only a part of a vehicle?

NoNoN NoneNone20160522

Tl* takata recall. The contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called maita toyota of sacramento (2500 auburn blvd, sacramento, ca 95821 (800) 640-6248) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20160522

Tl* the contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Michael toyota in fresno, california was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue and stated that there would be a projected remedy for the recall by september of 2017. In addition, the manufacturer provided the contact with case number: 1707261577. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20160522

Takata recall toyota is not doing enough to expedite the recall of the affected vehicles. It has been over a year since i received a recall notice for the passenger airbag and it's still listed as having no remedy available even though i am listed in a priority zone a. This is ridiculous. Nhtsa, please pressure toyota and takata into expediting this dangerous and life threatening recall for the sake of everybody's safety.

NoNoN NoneNone20160522

Tl* takata recall. The contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer advised the contact to start the process for a loaner vehicle until the parts became available. The dealer (don mcgill toyota, 11800 katy fwy, houston, tx 77079, (281) 496-2000) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160430

Takata recall just wondering how long toyota plans to drag this out? No one may sit in the passenger seat and this has been going on now for 6 months and all toyota says is parts are unavailable.

NoNoN NoneNone20160331

Takata recall on air bag has not been completed. When notice was sent i had time to get it in to the shop. I cannot afford leave to do this now and i'm unable to use my car for carpool while i'm waiting. This is a big hardship.

NoNoN NoneNone20150602

Takata recall. Have received several notices, but my local dealership says my vehicle is not yet been supplied with replacement parts. Toyota recommends that no one ride in the front passenger seat. The vehicle is now 6 years old and 100,000 + miles. Nhrsa recall 16v-340.

NoNoN NoneNone20150106

Tl* takata recall. The contact owns a 2011 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to toyota of el cajon located in santee, ca, but the part for the repair was not available. There was no solution for the air bag replacement. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms part not available.

NoNoN NoneNone20140823

8/26/14 mechanic found bad water pump/ ac blowing warm - recharged system, on 8/27 made clacking sound. 8/28 went 10 miles at 70 mph. On off ramp of freeway car started smoking, air went completely warm, battery light and heat indicator light came on. Pulled into parking lot & had to be towed. 8/29/14 second mechanic found ac compressor had to be replaced. Plastic brace that supported belts connected to the ac compressor had broken off and wrecked the compressor. Said could have caused much more damage. Should the water pump and ac compressor have gone at 51,000 miles? All maintenance had been done regularly. This is much too early for these parts to have gone bad. *tr

CrashNoN NoneNone20140815

Was driving on paved road at approx. 15 miles per hour, when another car came from my left (driver's ) side. He was drifting and hit my left front bumper area. The airbags did not deploy. I hit my head, left shoulder, and chest on the steering wheel. My head also hit the dash. My steering wheel is bent completely. The whole front bumper is off the car and the driver's side quarter panel and fender well. My hood is completely shifted to the passenger side. Cannot believe this much damage can be done without the airbags deploying. Updated 09-03-14 *bf updated 11/26/2014 *js *tr

NoNoN NoneNone20130831

No air bag replacements available since recall notice

NoNoN NoneNone20110406

My 2011 scion xb has a cracked or broken weld/frame/body in the driver's side rear door area. This has been identified and reported to scion. As of yet they are unable to make effective repair to the problem area. I am concerned that other drivers may have a similar latent issue that in a side impact will lead to increased injury or death from structural failure. *tr

CrashNoN NoneNone20110224

While traveling in a straight line of left lane on the parkway at 50 mph, i lightly applied the brakes and the rear of the vehicle immediately began to sway uncontrollably left and right. The brakes were locked causing the vehicle to head off the road and onto the grass and crash into the guide rail. Immediately following the accident, i noticed the abs+vsc+emergency brake lights were lit. I had the car towed to the collision shop for inspection and repairs which will hopefully start next week. I asked that the computer code readouts be noted by the inspector when he arrives. I've been driving this route to work for 55,000 miles and never experienced this type of response during braking. The vehicle has a current inspection sticker on it. *tr

NoNoN NoneNone20100722

2011 scion xb abrupt throttle response off idle. Vehicle "jack rabbits" to accelerate. Very hard to accelerate slowly and safely. Can be dangerous in traffic and parking lots. You have to keep your left foot hard on the brake. Toyota refuses to acknowledge responsibility for the problem. *tr

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