2002 VOLVO VNMVolvo Vnm 2002

Complaint Information: Recalls, Investigations, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 66816 [USA]: Ball socket separation at the drag link results in complete loss of steering, and therefore can result in a vehicle crash.
    Volvo trucks is recalling certain model year 2001-2006 vnl and vnm trucks manufactured with a trw sealed drag links. Certain factors can exist, which if left untreated may result in a ball socket separation.
    dealers will inspect and repair the ball socket or the drag link as required if necessary. As parts are limited, volvo trucks mailed an interim owner letter on september 2, 2010. The safety recall began on february 14, 2011. Owners may contact volvo trucks at 1-800-528-6586.
    volvo recall no. Rvxx1003.Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 67634 [USA]: If this happens a short circuit may occur, which over time could possibly lead to a vehicle fire.
    Volvo trucks is recalling 127,764 my 2001-2008 vhd, vnl, vnm, and my 2005-2008 vt trucks. A seal may fail allowing water and contaminants to seep into the windshield wiper motor.
    volvo will replace the wiper motor free of charge. Since this recall involves a large number of vehicles, volvo will release the recall in stages as parts are received. Priority will be given to the vehicles located in the regions/states that have a corrosive environment. The recall began on september 30, 2009. Owners may contact volvo trucks at 1-800-528-6586.
    volvo trucks recall no. Rvxx0902.Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 35404 [USA]: Over time the studs may loosen sufficiently to cause an electrical short.
    On certain heavy-duty class trucks, salt and other highway snow and ice removal chemicals are getting under the protective caps of the chassis mounted emergency start studs and corroding them. This condition deteriorates the studs and the connections.
    dealers will install new chassis mounted emergency start studs and associated battery cables. Owner notification is expected to begin during november 2003. Owners should contact volvo at 1-800-528-6586.
    volvo truck recall no. Rvxx0307.Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 63316 [USA]: If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.
    On certain heavy duty trucks equipped with jost international jsk 37u series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.
    dealers will replace the bracket pins and repair instructions free of charge. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jost international at 616-846-7700 or by email to [email protected] or volvo truck at 800-528-6586.
    also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 63421 [USA]: Seizure of the bearings can cause wheel separation or wheel end fire.
    On certain trucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely.
    dealers will replace all front axle hubs. An interim notice to owners was mailed on june 25, 2003. Final owner notification began on october 6, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo at 1-800-528-6586.
    volvo recall no. Rvxx0304.Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 853 [USA]: It may not allow the driver of a rearward approaching vehicle to have full view of the lamps.
    Certain heavy duty class 8 trucks fail to comply with the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." the two tail lamps, back-up lamp,and license tag lamp were mounted on insufficiently rigid mounts.
    dealers will attach the two tail lamps, back-up lamp, and the license tap lamp on stiffer brackets. Owner notification began october 31, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.
    also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 2010209 [Canada]: Suspension
    On certain trucks, the drag link may fail, which could result in a ball socket separation. A separation of the drag link will cause a complete loss of steering, and may result in a vehicle crash causing property damage, personal injury or death. Correction: dealers will inspect and, as required, replace the drag link assembly.

  • Recall 2009144 [Canada]: Other
    On certain vehicles, the windshield wiper motor may be susceptible to water intrusion, which could result in an electrical short circuit and a fire. This could cause property damage, personal injury or death. Correction: dealers will affect repairs.

  • Recall 2003159 [Canada]: Suspension
    On certain vehicles, a manufacturing defect will result in premature spalling of the wheel bearings, which in turn will lead to eventual breakdown of the bearing. Correction: dealer will replace both steer axle hubs.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • V728-005A 202308 - SUSPENSION: Tsb: barksdale leveling valve, leak test
  • CBR-2120 202308 - ELECTRICAL SYSTEM: Cbr: volvo vhd & vn models - vehicle wil not start, pto active message displayed in cluster, pto light on when pto switch is turned off
  • CBR-2112 202307 - ELECTRICAL SYSTEM: Cbr: programming failure - chassis with cummins engine and an allison transmission
  • CBR-2201 - ENGINE AND ENGINE COOLING: Engine control module (ems) software (msw) information a?? August 2022; improvement list (change log) - us21+obd22 (13l vgt, tc) and us17+obd22 (11l) emissions
  • KC-435 - POWER TRAIN: Volvo chassis - equipped with an automated manual transmission (amt, ishift) - snv 19-002 - amt oil filter housing corrosion
  • KC-2174 - STEERING: Volvo chassis - drag link inspection and replacement criteria
  • KC-2028 - POWER TRAIN: Amt control housing bench testing - false failures
  • KC-2107 - ENGINE AND ENGINE COOLING: Def level (uqls) sensor troubleshooting guide - us17+obd16 emissions and newer
  • KC-2112 - ENGINE AND ENGINE COOLING: Programming failure - chassis with cummins engine and an allison transmission
  • KC-2116 - ENGINE AND ENGINE COOLING: Nox sensor troubleshooting guide - us10+obd13 and newer emissions
  • KC-2119 - SERVICE BRAKES, AIR: Dtc U012100 - lost communication with anti-lock brake system (abs) control module, no additional information
  • KC-2143 - ELECTRICAL SYSTEM: (back office) - cruise control inoperative after updating software vecu5 without esp package (uesp)
  • KC-2165 - ENGINE AND ENGINE COOLING: Def pump troubleshooting guide - us10+obd13 and newer emissions
  • KC-2171 - ENGINE AND ENGINE COOLING: Temperature sensor troubleshooting guide - us10+obd13 and newer
  • KC-405 - POWER TRAIN: Warranty automated manual transmission ( amt, i-shift, mdrive ) control housing assembly; guidelines for filing a claim for chassis return visit with transmission issues after a repair requiring control housing removal and reinstallation -
  • KC-732 - ELECTRICAL SYSTEM: Unable to retrieve "on request" messages for peoplenet or omnitracs modules installed on the dl5 data link; third party electronic log device not reporting certain data
  • KC-2149 - ENGINE AND ENGINE COOLING: Particulate matter (pm) sensor troubleshooting guide - us14+obd16 and newer emissions
  • KC-2107 - ENGINE AND ENGINE COOLING: Def level (uqls) sensor troubleshooting guide - us17+obd16 emissions and newer
  • KC-726 - FUEL SYSTEM, DIESEL: Fuel level gauge reading incorrect in the instrument cluster
  • SNV22-003 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The diagnostic process
  • KC-636 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE: Volvo fault code mid 144 psid 204 fmi 9
  • KC-639 - ELECTRICAL SYSTEM:WIRING: Volvo snv15-008 vocom adapter ( 88890300 ) may lock up when updating firmware
  • KC-640 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Volvo chassis - dealer support communication - selecting the proper sr area for creating an eservice
  • KC-642 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Volvo chassis - bendix abs6 to abs8 service information
  • KC-647 - ELECTRICAL SYSTEM: Volvo chassis ghost codes due to poor grounding
  • KC-649 - UNKNOWN OR OTHER: Volvo snv14-035 when and how to contact tech support ( eservice & phone )
  • KC-650 - FUEL SYSTEM, DIESEL: Volvo chassis - fuel level gauge slow to respond to changes in fuel level
  • KC-660 - POWER TRAIN: Volvo chassis - pto pump speed calculator
  • TJ 35503 - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Panoramic sunroof, sealing strip has a gap
  • Service Manager - EQUIPMENT: Shipping and handling of volvo lithium-ion 48v mild hybrid battery to global battery solutions (gbs)
  • 356EN01 - EQUIPMENT: Vida qr scanner mobile app
  • KC-784 - UNKNOWN OR OTHER: Volvo chassis - diagnostic trouble code ( dtc ) P0420 illuminating the malfunction indicator lamp (mil)
  • KC-392 - POWER TRAIN: Volvo chassis - driveline (driveshaft, propeller shaft) ride height and angle, measurement and calculation; pinion angle measurement - model year 1996 and newer
  • K41105570 - ELECTRICAL SYSTEM: Instrument cluster programming - programming fails or errors display when replacing an instrument cluster with a newer part number (conversion kit) - us04 to us10 chassis (9-pin diagnostic connector)
  • K44250068 - ENGINE (PWS): Volvo chassis - snv 14-026 P111C compressor discharge temperature sensor
  • K21533201 - ENGINE AND ENGINE COOLING: Volvo chassis - discharge recirculation valve (drv) - fsb 258-029 , engine turbocharger compressor bypass valve deletion kit , installation
  • K15812145 - ENGINE AND ENGINE COOLING: Volvo chassis - snv 15-016 documented process for engine oil consumption - all emissions, all model years
  • K37146742 - ENGINE (PWS): Us07 / us10 d13 turbocharger gasket
  • K62132009 - ELECTRICAL SYSTEM: Volvo chassis - snv16-007 telematics gateway ( tgw ) goes offline due to vin mismatch when test engine ecu is installed
  • K86900043 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Exhaust gas recirculation (egr) system - fault codes spn 412 fmi 0,2,5; diagnostic trouble codes (dtc) P040A, P040B, P1121 - temperature sensor inspection
  • K14701433 - FUEL SYSTEM, DIESEL: Diagnostic trouble code ( dtc ) P009E - 73 - fuel pressure relief control performance / stuck off - ghg17 ( us17 ) chassis with common rail fuel system, updated to reflect ghg17 software release
  • K24483157 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Diagnostic trouble codes ( dtc ) P208E and P103B logging with possible derate ( scr inducement ) - obd15, us14+obd16 emissions and newer rewrote test procedure for better clarity.
  • K24400052 - STEERING:GEAR BOX (OTHER THAN RACK AND PINION): Volvo chassis - equipped with an automated manual transmission (amt, i-shift ) - error code 126 displayed in premium tech tool (ptt ) while performing the calibration procedure after the shift control housing has been removed and installed,
  • K97651904 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Volvo chassis - diagnostic trouble code ( dtc ) P2459 lighting the malfunction indicator lamp ( mil ); possible frequent regeneration requests - obd15 and us14+obd16 (non-common rail) chassis, changed repair instructions to reflect obd16 so
  • K52326370 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL: Volvo chassis - diesel exhaust fluid ( def ) contamination in fuel system, inspection and repair - us10 to us14 ( non-common rail fuel system ) removed information for common rail chassis - now has its own solution.
  • K14701433 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL: Diagnostic trouble code ( dtc ) P009E - 73 - fuel pressure relief control performance / stuck off - ghg17 ( us17 ) chassis with common rail fuel systemchanged repair instructions to reflect new procedures
  • K14637412 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL: Diagnostic trouble code ( dtc ) P0194 - 00 - fuel rail pressure sensor ( rps ), circuit erratic, intermittent - us17 ( ghg17 ) emissions and newer ( common rail fuel system ); common model years 2017 and 2018changed repair instructions to r
  • K97651904 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Volvo chassis - diagnostic trouble code ( dtc ) P2459 lighting the malfunction indicator lamp ( mil ); possible frequent regeneration requests - obd15 and newer chassisupdated to reflect release of fsb284-064 (above)
  • K82320750 - POWER TRAIN:AUTOMATIC TRANSMISSION: Automated manual transmission ( amt - f ) ( i-shift) clutch valve unit ( cvu ) makes intermittent buzzing noise with the key on and engine offchanged repair information to reflect new software available.
  • K86412082 - ELECTRICAL SYSTEM: Engine diagnostic trouble codes ( dtc's ) P24A0 and P249F lighting the malfunction indicator lamp ( mil ) - obd15 (commonly model year 2016) and newerupdated to reflect release of fsb284-064 (above)
  • K27690302 - EXTERIOR LIGHTING: Volvo chassis - diagnostic trouble code ( dtc ) P226C intermittently lighting the malfunction indicator lamp ( mil ) - obd15 and obd16 conventional chassisupdated to reflect release of fsb284-064 (above)
  • K15164821 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Volvo chassis - diagnostic trouble code ( dtc ) P2002, diagnostic information - obd13 and newerupdated to reflect release of fsb284-064 (above)
  • K03179378 - FUEL SYSTEM, OTHER: Service only regen requested with no warning. Active fault codes P24A4 / P10FE - obd15 and obd16 chassis; does not apply to us17 (common rail fuel system) chassisupdated to reflect release of fsb284-064 (above)
  • K84412328 - EXTERIOR LIGHTING: Diagnostic trouble code ( dtc ) P249C intermittently lighting the malfunction indicator lamp ( mil ) - obd15 and obd16, model year ( my ) 2016 and 2017 chassisupdated to reflect release of fsb284-064 (above)
  • K42708399 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Diagnostic trouble code ( dtc ) P0422 lighting the malfunction indicator light ( mil ) - obd15 and obd16 chassis (non-common rail)updated to reflect release of fsb284-064 (above)
  • FSB 293-024 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Exhaust gas recirculation (egr) differential pressure sensor
Known Recall Investigations
  • Volvo sleeper glass de-bonding investigation as of 20110523

    Odi opened recall query rq11-001 after a review of ewr field reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led odi to open this formal investigation.An information request (ir) letter was sent to volvo on 23 june 2011.Volvo responded on 17 august 2011 and then provided updated warranty information on 9 january 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.Odi analyzed the data to determine if additional production time frames should have been included in previous recalls.Odi also requested information from its network of fleet owners.The response from this network reaffirmed the accuracy of the updated warranty information.Based on the information and data received, odi has concluded that all production periods have been appropriately addressed by volvos previous recalls and no additional recall action is required at this time.

  • Integral hub and bearing assembly investigation as of 20021211

    The companies involved in this matter are: skf (hub mfr), arvinmeritor (front axle mfr), and volvo (manufacturer of class viii tractor/trucks).Skf identified manufacturing defects for specific build dates on front axle hub and bearings (wheel bearings) supplied to arvinmeritor.As a result, arvinmeritor notified volvo of axles supplied with possible defective front hub assemblies.As a result of that notification, 433 trucks are being recalled by volvo for defective front axle wheel bearings which may fail in such a way that a wheel separation or wheel bearing fire occurs.See attached summary report for additional details.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • U0121 [1] Lost Communication With Anti-Lock Brake System (ABS) Control Module
  • P0420 [1] Catalyst System Efficiency Below Threshold (Bank 1)
  • P111C [1] P111C
  • P040A [1] Exhaust Gas Recirculation Temperature Sensor "A" Circuit
  • P040B [1] Exhaust Gas Recirculation Temperature Sensor "A" Circuit Range/Performance
  • P1121 [1] Engine Coolant sensor out of range/ECT Sensor Out Of Self Test Range
  • P009E [2] Fuel Pressure Relief Control Performance/Stuck Off
  • P208E [1] Reductant Injection Valve Stuck Closed Bank 1 Unit 1
  • P103B [1] P103B
  • P2459 [2] Diesel Particulate Filter Regeneration Frequency
  • P0194 [1] Fuel Rail Pressure Sensor A Circuit Intermittent
  • P249F [1] Excessive time to enter closed loop Diesel particulate filter (DPF) regeneration control
  • P24A0 [1] Closed loop Diesel particulate filter (DPF) regeneration control, control limit reached – temperature too low
  • P226C [1] ISO/SAE Reserved
  • P2002 [1] Diesel Particulate Filter Efficiency Below Threshold Bank 1
  • P24A4 [1] P24A4
  • P10FE [1] P10FE
  • P249C [1] Excessive time to enter closed loop reductant injection control
  • P0422 [1] Main Catalyst Efficiency Below Threshold (Bank 1)
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
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