13-00-89-004B

Bulletin No.: 13-00-89-004B
Date: May-2013
Subject:
Car and Truck Fix it Right the First Time Issues
Models:
2014 and Prior GM Passenger Cars and Trucks
This bulletin is being revised to include updated information. Please discard Corporate Bulletin Number 13-00-89-004A
(Section 00 – General Information).
In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The documents are arranged by sub-section and
then by date (newest to oldest). Scroll down to "General Information" then click on the latest "Fix it Right the First Time" bulletin.
Field Product Reminder – Car Issues – Fix it Right the First Time
Model
Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
2013
Sonic — Unable to Make a Call
Using Phone Icon on Radio
Reprogram the radio using
the Service Programming
System (SPS) with the
latest calibrations available
on TIS2WEB
Replace the radio.
PI0953
20122013
Sonic — Hatchback Liftgate
Will Not Open Using Remote
Key Fob and Touchpad
New Software Update.
Replace BCM.
PI0945
20122013
Sonic — Engineering
Information - Front
Compartment (Underhood)
Fuse Block Replacement
Engineering Phone Call.
Replace UBEC.
PIE0252
2013
ATS — Front Brake Squeal or
Squeak Noise Intermittently on
Initial Brake Applies
Apply grease as specified.
Replace brake pads or
rotors.
PI0917A
2013
ATS — Driver or Passenger
Power Seat Back Recliner
Stuck and/or Will Not Recline
Free the recliner following
this procedure.
Replace the seat back
frame.
PI0948A
2013
ATS — Engineering
Information - Active Grille Aero
Shutter Malfunction
Call engineer before work
on aero shutter if DTCs
P069E and P059F or
P069E and U0284 are
present.
Grab or attempt to move
the shutter louvers,
disassemble the shutter
assembly, or remove the
actuator from the shutter
assembly.
PIE0256
1
20112013
Trax, Sonic, Cruze, Encore —
Diagnostic Tips for Front
Cover Oil Leak
Use oil dye to determine
the leak location and repair
as necessary.
Replace front timing chain
cover for oil leak.
PI0957
20122013
Cruze — Pulsating/Rotational
Noise from Right Rear of
Vehicle on Brake Apply
Replace right rear brake
drum, shoes, and apply
high temp grease.
Don't turn the drum.
PI0887B
20102014
LaCrosse, Verano, Sonic,
Regal, Malibu, Impala, Cruze
— Intermittent Unwanted
Trunk Opening While Vehicle
is Parked
Install "2-Shot" Trunk
Relay per PI.
Replace any other
component.
PI0924
Field Product Reminder – Truck Issues – Fix it Right the First Time
Model
Year(s)
Vehicle Line(s) / Condition
Do This
Don't Do This
Reference
Information/Bulletin
20112013
Captiva — Engine No
Crank/No Start and/or
Inoperative HVAC Control
Replace module with new
part number known.
Use the old part number.
PI0944A
20122013
Captiva — Engineering
Information - Power Rear Door
Lock Difficult to Operate,
Binds
Call the Engineer prior to
repair.
Repair car prior to calling
the engineer.
PIE0244A
2012
Traverse, Acadia — Left Rear
Side Door Molding Loose at
Front Edge, Contacting Rear
Edge of Left Front Door or
Door Side Molding
Modify Molding Before
Installing.
Use the Locator on the
Molding to Align the
Molding.
PI0947
20072014
Enclave, Acadia, Outlook —
Diagnostic Tip - Driver
Information Center (DIC)
Switch Buttons Are Inoperative
Remove battery power to
the IPC after service is
performed to either the DIC
switch or the IPC for return
of DIC function.
Replace Multiple Modules
for DIC Function to Return.
PIT4534D
2013
Traverse, Acadia, Enclave —
Diagnostic Tip- No
Communication With The
Right Side Blind Zone Module
Follow Instructions for
Programming Module.
Replace Multiple Modules
Because of Inability to
Communicate.
PIT5211
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
2