DOR-B8H4Z-11

Dorman Canada Product Alert Bulletin
Product Category:
Part Number(s):
Destroy in Field:
Return Authorization:
Return Location:
Issue Credit:
Apply to Defective All:
October 02, 2018
Page 1 of 2
Front Upper Ball Joint
BJ85156XL
No
Yes
(US / Mexico) Dorman Products, 3400 East Walnut Street, Colmar, PA 18915
(Canada) 3625 Avenue des Grandes Tourelles, Boisbriand, Qc, J7H 0E2
Please be sure to code return with  number on outside of container
No
Return for Inspection Instructions:

Dorman requests that inventory be returned for part # noted above including all batch code(s)

Dorman is conducting an inspection on this SKU including all batch code(s) that have been shipped.

Replacements will be provided by Dorman Canada Q4 2018. May use BJ85156RD to satisfy short term
need.
Insert Label Picture
Notes/Comments:

If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman
labor claims process.
Return Instructions:
1. Please pull all affected inventory.
2. Please contact Customer Relations Dorman Canada by e-mail or phone
([email protected] / phone 1-800-472-0815) to obtain a RMA Number.
You will need to provide:
a. Customer Account
b. Part number
c. Quantity being returned
3. Please mark these to:
U.S. and Mexico Customers:
Dorman Products, Inc. - Returns
3400 East Walnut Street
Colmar, PA 18915
Attn: RMA Number and “ZQ – Quality Lift” ___________________________
Canada Customers:
MAS / Dorman Products, Inc. - Returns
3625 Avenue des Grandes Tourelles
Boisbriand, QC J7H 0E2, Canada
Attn: RMA Number _____________________________________________
4. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RMA.
Thank you for your understanding and assistance with this matter.