2012 Hyundai Santa Fe 4WDHyundai Santa Fe 4wd 2012

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 150225 [USA]: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
    Hyundai motor america (hyundai) is recalling certain 2015-2016 veloster, 2012 santa fe, 2011-2013 sonata hybrid, and 2016 sonata hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
    hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new knock sensor detection system (ksds). Repairs will be performed free of charge. The recall began march 31, 2021. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2017/250 [UK]: Bonnet may open unexpectedly
    Water ingress into the bonnet release cable may cause corrosion and affect the operation of the cable which could lead to unintentional opening of the bonnet.
    on affected vehicles the upper bonnet catch cable will be replaced with a new modified cable with better seals at the end of the cable.

  • Recall 2021674 [Canada]: Engine
    Issue: hyundai auto canada is conducting a product improvement campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: this only affects santa fe models equipped with a 2.4 l mpi engine, and veloster models with a 1.6 l gdi engine. Safety risk: a sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective actions: hyundai will notify owners by mail and advise you to take your vehicle to a dealer to update the software for the engine control module. Note: hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the owner's manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, hyundai advises you to immediately visit a hyundai dealership to have your vehicle diagnosed.

  • Recall 2020592 [Canada]: Engine
    Issue: on certain vehicles equipped with a 1.6 l gdi, 2.0 l gdi, or 2.4 l mpi engine, the connecting rod bearings could wear prematurely. As a result, there could be an abnormal knocking noise from the engine and/or the oil pressure warning light may turn on. If you continue to drive the vehicle with worn connecting rod bearings, the engine could fail. An engine failure would cause a sudden loss of power with an inability to restart. In some cases, a damaged connecting rod could puncture the engine block and cause an oil leak. Note: for the sonata model, only the sonata hybrid and plug-in hybrid (phev) models are affected by this recall. Additional note: engine compartment fires can happen for many different reasons. In some cases, there is too much damage to find the cause of a fire. Safety risk: a sudden loss of engine power could increase the risk of a crash. Oil that leaks onto a hot component could cause a fire. Corrective actions: hyundai will notify owners by mail and instruct you to take your vehicle to a dealer for an engine inspection test, to determine if there is bearing damage. If damage is found, the engine will be replaced. Dealers will also update the software for the engine control module. Note: hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the owner's manual.

  • Recall 2020233 [Canada]: Electrical
    Issue: certain vehicles may be equipped with an accessory trailer wiring harness kit that could fail. Over time, this could result in a short circuit that can cause overheating of the control module. Note: this recall only affects hyundai genuine accessory trailer wiring harness kits that were manufactured by third parties and sold in canada. These kits may have been ordered at the time of a vehicle purchase, or purchased separately from a dealer as an aftermarket accessory. Safety risk: a short circuit could create a fire risk. This risk remains even when the vehicle is parked. Corrective actions: hyundai will notify owners by mail and instruct you to inspect your vehicle to see if it has an affected trailer wiring harness installed. If it does, hyundai will advise you to take your vehicle to a dealer to install a redesigned trailer wiring harness. Hyundai recommends that you should park your vehicle outdoors, and away from other vehicles or structures until the recall repairs have been completed.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24-BD-001H - VISIBILITY: This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 24-01-007H - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to install a key cylinder reinforcement protector assembly and installation of two anti-theft decals on the front windows.
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-092H-1 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to install a key cylinder reinforcement protector assembly and installation of two anti-theft decals on the front windows.
  • 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-01-055H-1 - STEERING: Hyundai motor america is offering steering wheel locks to owners of certain 2011 a?? 2017my vehicles that are not eligible for service campaign 993 anti-theft software. This bulletin describes the procedure to provide the steering wheel loc
  • 22-01-023H-2 - ENGINE AND ENGINE COOLING: A class action lawsuit against hyundai motor america (a??Hmaa??) alleges that certain hyundai vehicles (a??Class vehiclesa??) were manufactured, marketed, sold, and/or leased with an engine defect that can result in sudden engine seizure,
  • 23-01-055H - STEERING: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-055H - STEERING: Hyundai motor america is offering steering wheel locks to owners of certain 2011 a?? 2017my vehicles that are not eligible for service campaign 993 anti-theft software. This bulletin describes the procedure to provide the steering wheel loc
  • 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
  • 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
  • 22-01-023H-2 - ENGINE AND ENGINE COOLING: Certain vehicles may experience the check engine warning lamp illuminated with dtc P1326 and/or engine may exhibit abnormal noise, or no crank/no start condition related to connecting rod bearing wear or damage. This dealer best practice ou
  • 22-01-023H-2 - ENGINE AND ENGINE COOLING: Certain vehicles listed below may experience the check engine warning lamp illuminated with dtc P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace
  • 22-EM-006H-2 - ENGINE AND ENGINE COOLING: The warranty coverage for engine repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to 15 years or 150,000 miles from the date of original retail delivery or date of first use, wh
  • 22-01-024H-2 - ENGINE AND ENGINE COOLING: Op code/part number (reference guide for service campaign t6g)
  • 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
  • 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
  • 22-EM-006H-1 - ENGINE AND ENGINE COOLING: The powertrain warranty coverage for certain engine repairs and/or replacement where the engine damage or malfunction is related to connecting rod bearing wear, has been extended to 15 years or 150,000 miles from the date of original retail
  • 22-01-028H-1 - ENGINE AND ENGINE COOLING: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mil)
  • 22-01-023H-1 - ENGINE AND ENGINE COOLING: Certain vehicles listed below may experience the check engine warning lamp illuminated with dtc P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace t
  • DBP966 - ENGINE AND ENGINE COOLING: Hyundai is conducting a service campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator la
  • DBPT6G - ENGINE AND ENGINE COOLING: Certain vehicles that have completed service campaign 966 may experience the check engine warning lamp illuminated with dtc P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspe
  • 22-01-023H - ELECTRICAL SYSTEM: Certain vehicles listed below may experience the check engine warning lamp illuminated with dtc P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace
  • 22-01-028H - ELECTRICAL SYSTEM: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mi
  • 21-01-023H-4 - ELECTRICAL SYSTEM:SOFTWARE: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mil)
  • DBP966 - ENGINE AND ENGINE COOLING: Hyundai is conducting a service campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator la
  • DBP966 - ENGINE AND ENGINE COOLING: Hyundai is conducting a service campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator l
  • 21-01-023H-3 - ENGINE AND ENGINE COOLING: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mi
  • 21-EM-005H-1 - ENGINE AND ENGINE COOLING: The powertrain warranty coverage for certain engine repairs and/or replacement where the engine damage or malfunction is related to connecting rod bearing wear, has been extended to 15 years or 150,000 miles from the date of original reta
  • 966DBP - ENGINE AND ENGINE COOLING: Hyundai is conducting a product improvement campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction
  • 21-01-023H-2 - ENGINE AND ENGINE COOLING: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mi
  • 21-BE-003H-1 - AIR BAGS: The warranty coverage for the clock spring has been extended to 15 years with unlimited mileage from the date of original retail delivery or date of first use, whichever occurs first. This warranty coverage applies to both the original and
  • 21-01-023H-1 - ENGINE AND ENGINE COOLING: Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction indicator lamp (mi
  • 21-EM-005H - ENGINE AND ENGINE COOLING: The powertrain warranty coverage for certain engine repairs and/or replacement where the engine damage, defect, or failure is related to connecting rod bearing wear, has been extended to 15 years or 150,000 miles from the date of original r
  • 21-EM-004H - ENGINE AND ENGINE COOLING: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
  • 21-BR-002H - BRAKES (PWS): This bulletin provides best practice recommendations when performing brake service procedures.
  • 21-EM-003H - ENGINE AND ENGINE COOLING: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
  • 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
  • 20-SS-004H - WHEELS: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the ⿿tire balance data sheet⿝ must be fully completed including imbalance and road for
  • 20-BD-014H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
  • DOR-M9J4S-07 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: These skus are exhaust manifolds with catalytic converters. The customer communication requested return of unsold inventory due to a loss of carb certification. These skus can no longer be sold as they do not meet carb standards, but part
  • DOR-M3J3F-07 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: These skus are exhaust manifolds with catalytic converters. The customer communication requested return of unsold inventory due to a loss of carb certification. These skus can no longer be sold as they do not meet carb standards, but part
  • 20-AT-017H - POWER TRAIN: If you are servicing an applicable vehicle with the following symptoms and dtc, follow the service procedure on page 4. ￷ check engine light on ￷ dtc P0880/P088000 - tcm power signal error open/short ￷ transmission stuck in 4th ge
  • 20-SS-002H(1) - WHEELS: This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
  • 20-BD-007H-1 - EQUIPMENT: This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
  • 20-EE-003H - EQUIPMENT: This bulletin provides information on identifying dealer stock vehicles with either: ⿢ a battery soc alert - low battery state of charge (soc) at or below 50%. ⿢ a 30 day alert - vehicle has not started and reported an soc in 30 days.
  • 20-AT-016H - EQUIPMENT ADAPTIVE/MOBILITY: The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both oem (new) and remanufactured automatic transmissions:
  • 20-AT-014H - EQUIPMENT ADAPTIVE/MOBILITY: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-AT-011H - SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-BD-007H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.
  • 20-AT-008H - EQUIPMENT ADAPTIVE/MOBILITY: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-SS-001H - SUSPENSION: This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.
  • 20-AT-001H - POWER TRAIN: This tsb provides a procedure to diagnose and repair a transaxle for the following incorrect ratio dtc (transaxle clutch slipping more than 200 rpm in gear).
  • 20-BE-001H - ELECTRICAL SYSTEM: This bulletin provides guidelines to inspect the usb, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common android auto and apple carplay connection conditions. 3. This bullet
  • 19-AT-021H-1 - EQUIPMENT: If you are servicing a vehicle with a transmission slipping concern, follow the service procedure shown below and perform a stall test. This tsb provides a procedure to test each clutch in the transmission. If the vehicle fails the stall te
  • 19-BE-011H-1 - BACK OVER PREVENTION: The blind spot detection (bsd) or blind-spot collision warning (bcw) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The bsd/bcw detects v
  • 19-GI-006H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides instruction detailing the proper methodology for scanning and uploading captured gds data files to the techline repository. Compliance with this bulletin ensures that the gds data files are correctly transferred and m
  • 19-AT-015H - ENGINE (PWS): If you are servicing an applicable vehicle with a ?Check engine? Light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness
  • 19-BR-001H-1 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: This bulletin provides information on the rear wheel speed sensor for santa fe (cm), santa fe / xl (nc), santa fe sport (an), and veracruz (en) vehicles equipped with front wheel drive (fwd). The rear wheel speed sensor is available as a se
  • 19-BR-001H(1) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: This bulletin provides information on the rear wheel speed sensor for santa fe (cm), santa fe / xl (nc), santa fe sport (an), and veracruz (en) vehicles equipped with front wheel drive (fwd). The rear wheel speed sensor is available as a se
  • 19-AT-012H - POWER TRAIN: This tsb provides a procedure to diagnose and repair a transaxle for the following incorrect ratio dtc (transaxle clutch slipping more than 200 rpm in gear).
  • 19-FL-003H - ELECTRICAL SYSTEM: This bulletin provides the procedure to write the vehicle identification number (vin) during the replacement of the engine control module (ecm) or powertrain control module (pcm). Once the vin has been programmed to the ecm/pcm, it cannot b
  • 5NP-P5L7D-05 - POWER TRAIN:AUTOMATIC TRANSMISSION: If you are servicing a vehicle with a harsh and/or delayed shift, use the gds as shown in the service procedure to measure shift engagement time.
  • 5NP-F6W6P-05 - POWER TRAIN: The shift lever on some 6-speed vehicles may intermittently not shift out of park. This bulletin provides the diagnostic procedures to correct this condition.
  • 5NP-Z6F3A-11 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Before installing an automatic transmission, check the depth of the torque converter in the case to confirm the torque converter is fully installed in the transmission. If this is not done, the oil pump may be damaged.
  • 5NP-V3F8T-09 - EQUIPMENT:ELECTRICAL: If you are servicing a vehicle with the dtc or symptoms listed below, refer to the service procedure to diagnose the condition. ? Diagnostic trouble codes: ? P0705 - range switch sensor circuit ? P0706 - range switch range/performance
  • 5NP-P8B7B-03 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: If the rear wheel hub in the affected vehicles is submerged in salt water, salt water can enter the rear wheel speed sensor housing and may interrupt the rear wheel speed sensor signal and temporarily illuminate the abs and/or esc warning l
  • 5NP-J2N7P-01 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Some sonata 2.0t (yf) and santa fe sport 2.0t (an) vehicles may experience a slight leak from the oil feed hose assembly onto the engine undercover directly beneath the hose.
  • 5NP-B6E2P-10 - POWER TRAIN:AXLE ASSEMBLY: "the pcm or tcm contains logic to adjust solenoid duty and line pressure as needed to compensate for normal clutch wear over the life of the transaxle. This bulletin provides the procedures necessary to reset (erase) and relearn the pcm/tcm
  • 5NP-M6C8D-10 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: This bulletin describes the procedure to verify that the fuse and jumper settings for the remote engine start control module are set for the applicable vehicle, and if necessary, how to make adjustments to these settings.
  • 5NP-Q7S7E-09 - POWER TRAIN:MANUAL TRANSMISSION: The shift lever on some 6-speed vehicles may intermittently not shift out of park. This bulletin provides the diagnostic procedures to correct this condition.
  • 5NP-E2D7G-09 - POWER TRAIN:MANUAL TRANSMISSION: The following vehicles are equipped with a 6-speed automatic transmission. The atf level must be checked by the following procedure.
  • 16-AT-004 - POWER TRAIN: Automatic transaxle (6-speed) atm fluid level check description: the following vehicles are equipped with a 6-speed automatic transmission. The atf level must be checked by the following procedure: notice use only atf meeting the s
  • 13-BE-001 - ELECTRICAL SYSTEM: Summary to be provided on a future date.
  • P17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • 14-01-054 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 12-FL-008 - EQUIPMENT: Summary to be provided on a future date.
  • 13-EE-002 - EQUIPMENT: Summary to be provided on a future date.
  • 13-EE-001 - EQUIPMENT: Summary to be provided on a future date.
  • 14-01-054 - ELECTRICAL SYSTEM:SOFTWARE: Hyundai: 2010-2012 santa fe : service bulletin provides information regarding ecm software update for certain 3.5l vehicles to correct the malfunction indicator lamp illumination. *lj
  • TSB-14-01-028 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Hyundai: to help protect battery from overcharging, an electrical power management feature to regulate alternator load, and places on engine to maximize efficiency. Model 2010-2012 santa fe. *pe
  • TSB-14-AT-009 - POWER TRAIN:AUTOMATIC TRANSMISSION: Hyundai: procedure information regarding the update software for 4wd of automatic transaxle electronic control unit (ecu) on some vehicles. Model 2010-2012 santa fe. *pe
  • TSB-13-01-024 - ENGINE (PWS): Hyundai: some vehicles, produced from 12/18/2012 to 04/24/2012, are subject to inspection and may need to be replaced. *js
  • TSB-13-AT-008 - ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID: Hyundai: information has been provided regarding procedure in repairing and replacing related part to transmission solenoid dtc for certain vehicles. Models 2010-2013 tucson, santa fe, 2011-2013 sonata, elantra, azera, 2012-2013 accent, 2
  • TSB-13-FL-002 - ENGINE (PWS): Hyundai: the throttle control (etc) body, on some vehiicles, needs to be cleaned and procedural information is being provided, due to deposits found at valve-to-bore interface. Models 2011-2013 elantra, 2010-2013 genesis coupe, 2010-2013
  • TSB-13-FL-001 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Hyundai: due to an error in the internal control module read only memory, information is provided regarding the replacing of the pcm and a possible warranty claim. Models 2011-2013 elantra, 2010-2013 genesis coupe, 2010-2013 santa fe, 200
  • 12-FL-004 - ENGINE AND ENGINE COOLING:ENGINE: Hyundai: this bulletin provides information related to ecm software update of some 3.5l vehicles that may experience check engine light on. *js
  • TSB-11-01-068 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES: Hyundai: on certain vehicles, information has been provided regarding the replacement of the battery cable terminal(+). *pe
Known Recall Investigations
  • Loss of motive power investigation as of 20220912

    The office of defects investigation (odi) has received a petition on july 13, 2022, requesting a defect investigation into an alleged defect of the "oil drain pan assemblies" on the following 83 models/model year vehicles stated by the petitioner: 2006-2019 hyundai sonata, 2013-2018 hyundai santa fe sport, 2010-2012 and 2019-2020 hyundai santa fe, 2010-2015 and 2018-2019 hyundai tucson, 2011-2021 kia sportage 2005-2020 kia optima, 2011-2020 kia sorento, 2010-2013 kia forte, 2010-2013,kia forte coup, and 2007-2010 kia rondo vehicles equipped with the 1.6l t-gdi gamma, 2.4l theta ii gdi, 2.4l in-line gdi theta ii, kappa, and 3.8l v-shaped gdi lambda-ii engines. The petition also cites additional hyundai/kia vehicles that use similar drain pan assemblies as the above-mentioned vehicles as having drain pan assembly failures. The petitioner provided subject and peer vehicles information related to alleged engine failures. The petition itself can be reviewed at nhtsa.Gov under odi number 11481745.According to the petition, the hyundai/kia vehicle owners have made allegations of oil leakage failures occurring at highway speeds, without malfunction, indicator lights, or the leakage associated with under-tightening an oil drain plug, or a plug or pan with damaged thread. The alleged defects are causing engines to seize and loss of motive power. A defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition. The petitioner identified a number of complaints received by nhtsa alleging complete engine failure from a variety of models stated above along with other models. The odi complaints cited in the petition can be reviewed at nhtsa.Gov under the following odi numbers: 11481745, 11433038, 11366918, 11431200, 11320689, 11245086, 11196311, 11114946, 11114946, 11097819.

  • Engine fires investigation as of 20211222

    In 2017, the office of defects investigation (odi) opened two recall queries (rq17-003 and 004) following multiple recall actions initiated by hyundai and kia for “theta ii” engine-equipped vehicles. The rqs were opened to investigate both the timeliness and scope of the recalls as well as the compliance of each company to meet their reporting requirements established under the motor vehicle safety act. Numerous violations of the requirements were found for both companies, and in on november 20, 2020, both companies entered into consent orders with nhtsa to resolve nhtsa’s assertions of violations of law. Both consent orders remain in effect.In 2018, the center for automotive safety (cas) petitioned the agency under defect petition (dp) 18-003 to investigate non-crash fires on various hyundai and kia models, citing 120 voqs alleging vehicle fires at varying points of origin and occurring under various non-crash related circumstances (including key-off fires). In opening dp18-003, odi noted that many of the 120 fire incidents appeared to originate in the engine compartment area and made reference to the two open rq investigations as likely pertinent. Odi issued information request (ir) letters to hyundai and kia and several peer oems in its efforts to properly evaluate and disposition cas’ petition.After reviewing responses to the dp requests, odi granted cas’ petition and in 2019 opened two preliminary evaluations (pe19-003 and 19-004, one for each company) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year hyundai (sonata and santa fe) and kia (optima, sorento and soul) models. Odi issued additional, more broadly scoped ir letters to both hyundai and kia, which upon review, identified certain vehicle populations exhibiting higher rates of non-crash fires for various defects and points of origin, including some due to engine failure.To date, hyundai and kia have issued several recallsto address vehicle fires, including those due to engine failure involving various engine types (theta ii gdi, theta ii mpi, theta ii mpi hev, nu gdi, and gamma gdi). The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers are installing an engine control software modification known as knock sensor detection software (ksds) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure). Ksds is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). They have even replaced engines if the ksds software detects an impending engine failure.The 78 voqs cited above, which all involve fires likely due to engine failure, consist of 36 remedy-related and 42 scope-related incidents. The injury allegations involve eye and burn injuries not requiring medical treatment. With the 83 other voqs, odi is aware of 161 fires potentially due to engine failures. The downloadable version of the resume available at nhtsa.Gov contains additional information on the recall actions and id numbers for the voqs.The office of defects investigation (odi) is opening this engineering analysis for two primary purposes. First, the investigation will continue to evaluate the scope of recalls initially begun under prior odi actions (see below), and will also include other recalls for fires due to engine failures, which hyundai and kia have subsequently launched (many influenced by odi investigations). Second, the investigation will monitor and evaluate the efficacy of the recall remedies for engine fire related recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by hyundai and kia.

  • Throttle control system vulnerabilities investigation as of 20211112

    The office of defects investigation of the national highway traffic safety administration received a petition letter dated october 10, 2021 requesting an investigation of an alleged defect(s) in the electronic throttle control system in certain model year (my) 2005-2016 kia optima/k5, my 2006-2015 kia sorento, my 2007-2016 hyundai elantra, my 2007-2016 hyundai santa fe, my 2006-2015 hyundai sonata vehicles. The petition was filed as a vehicle owner questionnaire that can be reviewed at nhtsa.Gov under reference (odi) number 11439675. The petitioners allege the subject vehicles exhibit a range of dangerous vehicle speed control problems including sudden uncommanded acceleration, runaway throttle conditions, surging, stalling and loss of motive power, all due to various defects and vulnerabilities in the electronic throttle control system.This defect petition has been opened to evaluate the allegation and determine whether to grant or deny the petitioners request.

  • Non-crash vehicle fires investigation as of 20190329

    In a letter dated jun 11, 2018, the center for auto safety (cas) petitioned the national highway traffic safety administration (nhtsa) to initiate a safety defect investigation into non-collision related fires on model year (my) 2011-2014 kia optima and sorento, and hyundai sonata and santa fe vehicles.In a letter dated july 24, 2018, cas requested that my 2010-2015 kia soul vehicles be added to the petition.Cas stated that there is a higher number of complaints to nhtsa regarding non-crash fires on these vehicles compared to other similar vehicles.The office of defects investigation (odi) had already opened a recall query (rq17-004) on all hyundai vehicles equipped with theta ii engines for engine failures that may cause stalling and fires.The query covers most of the petition subject sonata and santa fe vehicles.On august 21, 2018, odi opened a defect petition (dp18-003) to evaluate whether to grant or deny the cas petition.Odi sent an information request letter to hyundai (september 2018) requesting information on all engine and non-engine related fires in the petition hyundai vehicles.Odi performed extensive analysis on the information obtained from hyundai.During the dp18-003 analysis, hyundai initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles, (nearly 240,000 total vehicles: recalls 18v-934, 19v-063, and 19v-204). In addition to engine compartment fires, odi has received allegations of vehicle fires affecting other components, including taillight housings, taillight wire harnesses, and/or light bulbs. Based on odis review of the applicable materials, including responses to information requests sent to multiple manufacturers, vehicle owner questionnaires (voq), and early warning data, nhtsa has decided to grant the petition.The petition is hereby granted. A preliminary evaluation has been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 sonata and 2011-2014 santa fe.While prior recalls of vehicles covered by this pe have primarily related to engine fires, nhtsas preliminary evaluation is not limited to engine components and may cover additional vehicle systems or components as well.Attached is a list of the reference numbers for the 160 voqs cited above.

  • Scope and timeliness investigation as of 20170518

    Nhtsa opened recall query (rq) 17-004 to investigate the timeliness and scope of hyundai’s theta ii gdi engine recalls (recall nos. 15v-568 and 17v-226), and hyundai’s compliance with reporting requirements. On november 23, 2020, the agency entered into a consent order with hyundai to administratively resolve nhtsa’s assertions of violations of law in connection with rq17-004. Nhtsa’s assertions included that hyundai may be liable for civil penalties on multiple grounds, including the untimeliness of recall nos. 15v-568 and 17v-226, inaccuracies in hyundai’s recall reports, and that a required report describing potential safety-related issues contained certain inaccuracies or omissions.Under the consent order, hyundai agreed to a total civil penalty of $140,000,000. The total civil penalty included payment of $54,000,000 as a non-deferred amount. Hyundai also agreed to a sum of $46,000,000 as an abeyance amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by nhtsa, of the requirements of the consent order.Additionally, hyundai agreed to a $40,000,000 performance obligation amount to be expended by hyundai to fulfill specified safety data analytics infrastructure obligations and test and inspection laboratory obligations. The consent order also includes other terms designed to enhance hyundai’s safety practices, and requires hyundai to retain a third-party auditor who directly reports to nhtsa.Other than rq17-004, the consent order is not intended to affect any other current or future investigation which may involve vehicles equipped with theta ii gdi engines. In particular, engineering analysis (ea) 21-003 (which is upgraded from preliminary evaluation (pe) 19-003) continues nhtsa’s evaluation of certain performance and design issues relating to the theta ii and other engines.Nothing in the consent order discharges hyundai from any obligation to comply with the safety act or regulations thereunder, including the obligation to carry out recalls in accordance with law, and to initiate a recall upon any future determination by hyundai, or upon any finally adjudicated order from nhtsa, that vehicles equipped with theta ii gdi engines contain a defect related to motor vehicle safety or do not comply with an applicable fmvss.This rq is closed. Closure of this rq has no bearing on the terms of the consent order, including hyundais ongoing performance obligations, and does not represent a determination by the agency as to hyundai’s performance under the consent order to date.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P1326 [5] Knock control, cylinder 1 - control limit reached
  • P0880 [1] TCM Power Input Signal
  • P0705 [1] Transmission Range Sensor A Circuit malfunction (PRNDL Input)
  • P0706 [1] Transmission Range Sensor A Circuit Range/Performance
  • C1206 [1] ABS Inlet Valve Coil Rear Circuit Failure
  • C1209 [1] ABS Inlet Valve Coil Rear Circuit Short To Ground
  • P0014 [1] "B" Camshaft Position - Timing Over-Advanced or System Performance (Bank 1)
  • P200A [1] Intake Manifold Runner Performance Bank 1
  • P0445 [1] Evaporative Emission Control System Purge Control Valve Circuit Shorted
  • P0448 [1] Evaporative Emission Control System Vent Control Circuit Shorted
  • P0223 [1] Throttle/Pedal Position Sensor/Switch B Circuit High Input
  • P2106 [1] Throttle Actuator Control System - Forced Limited Power
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210704

The contact's sister-in-law owns a 2012 hyundai santa fe. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the engine. The contact also stated that the vehicle would shut-off intermittently while driving at various speeds without warning. Neither the contact nor his sister-in-law had taken the vehicle to be serviced or diagnosed for the failure. Upon investigation, the contact discovered nhtsa campaign number: 20v746000 (engine) which he linked to the failure. The contact called a local dealer who informed him that her vehicle was not included in the recall due to the date the engine was manufactured. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 202,000

NoNoN NoneNone20210501

Exiting a parking lot on a slight decline coming to a stop between 0-7 mph without any warning the engine just stops. It starts right back up and have taken to a few different mechanics and they can't find any problems.This has happened 3 times within a two week period. I am just over 100,000 miles on the car. I'm thankful this has not caused and accident yet but scared that it will.

NoNoN NoneNone20210421

I went grocery shopping on wed april 21,2021 came out tried starting my 2012 hyundai santa fe and it wouldn't start i proceeded to try again and it started making this high pitched noise ,peaked out really loud a puff of smoke came out from underneath my hood and the car was completely dead. I had it towed to my mechanic where he replaced the starter thinking that was the problem which it wasn't he informed me the engine was seized up . I then had the santa fe towed to the hyundai dealership where it was purchased new from the original owner all service from day one has been done at this hyundai dealership we bought this car knowing the service records and history of car we also knew it came with a 10 year 100000 mile drive train warranty. Motor failed at 96128, would of been covered under manufactures drive train warranty if i was original owner i was told. After doing research we have discovered this is a common problem with the hyundai santa fe motors locking up. Service writer advised us to contact hyundai directly which i did my case #18222696 was told someone would call me within 3-5 business days which i haven't heard from anyone.

NoNoN NoneNone20210412

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine). The contact took the vehicle to brown hyundai of laredo (2420 jacaman rd, laredo, tx 78041) for the recall repair. Upon retrieving the vehicle, there was a leak underneath the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was later diagnosed and the contact was informed that the map sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The manufacturer informed the contact that the vehicle was not under warranty. The failure mileage was approximately 60,519.

NoNoN NoneNone20210411

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine). The contact took the vehicle to brown hyundai of laredo (2420 jacaman rd, laredo, tx 78041) for the recall repair. Upon retrieving the vehicle, there was a leak underneath the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was later diagnosed and the contact was informed that the map sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The manufacturer informed the contact that the vehicle was not under warranty. The failure mileage was approximately 60,519.

NoNoY NoneNone20210316

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The contact stated while driving 30 mph, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed that a rod had gone through the engine block and the engine needed to be replaced. The contact notified the manufacturer of the failure and was informed to take the vehicle to a hyundai dealer as the vehicle was impacted by the recall. The contact contacted conicelli hyundai (1208 ridge pike, conshohocken, pa 19428) and was informed that the remedy was not yet available. The failure mileage was 90,000.

NoNoY NoneNone20210315

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The contact stated while driving 30 mph, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed that a rod had gone through the engine block and the engine needed to be replaced. The contact notified the manufacturer of the failure and was informed to take the vehicle to a hyundai dealer as the vehicle was impacted by the recall. The contact contacted conicelli hyundai (1208 ridge pike, conshohocken, pa 19428) and was informed that the remedy was not yet available. The failure mileage was 90,000.

NoNoN NoneNone20210303

Broken right front coil spring foiund during routine auot inspection by service mechanic

NoNoN NoneNone20210302

Broken right front coil spring foiund during routine auot inspection by service mechanic

NoNoN NoneNone20210302

The rod bearing went out in my 2012 hyundai santa fe with no warning.

NoNoN NoneNone20210301

The rod bearing went out in my 2012 hyundai santa fe with no warning.

NoNoY NoneNone20210228

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving at various speeds there was an abnormal clicking noise detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the failure was due to the engine and referred contact to a local dealer. The vehicle was towed to rosen hyundai of algonquin (771 s randall rd, algonquin, il 60102, (847) 854-6700) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NoNoY NoneNone20210227

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving at various speeds there was an abnormal clicking noise detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the failure was due to the engine and referred contact to a local dealer. The vehicle was towed to rosen hyundai of algonquin (771 s randall rd, algonquin, il 60102, (847) 854-6700) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NoNoN NoneNone20210227

The contact owns a 2012 hyundai santa fe. The contact stated his son was driving 55 mph when he heard a knocking sound coming from the vehicle. The driver pulled the vehicle over to the side of the roadway and had the vehicle towed to findlay hyundai st. George (1405 south, sunland dr, st. George, ut 84790, (435) 688-7272) to be diagnosed. The contact was informed that the connecting rod failure caused the engine to be damaged. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 106,000.

NoNoN NoneNone20210218

My daughter was traveling on the freeway i-80 and 60 miles outside of laramie wyoming, the engine made clunking noises the the car slowed down and she pulled over to side of i 80 this was 18 feb 2021. She was towed to laramie tire and auto repair. They let us know they found metal shaving in the oil and oil filter and thought it was the lower engine berring that failed. And the engine would need to replaced or rebuilt at a cost of $5500 to $45000. We had the oil changed before she left on the trip to ca. After i complained to hyundai by email then they sent me a notice of safety recall for her car. Which i got on the 3 april 2021. We owned the car since may of 2019 and did not get this notice in the 2 years we owned it. Now after a total loss of the car we paid 7,000.00 in may 2019, she traded it in, they would only give her $65.00 trade in to get another used car. If we would have had this safety recall before the engine failed all this could have been avoided. I am very disapointed in hyundai and their notification of the safety recall.

NoNoN NoneNone20210217

My daughter was traveling on the freeway i-80 and 60 miles outside of laramie wyoming, the engine made clunking noises the the car slowed down and she pulled over to side of i 80 this was 18 feb 2021. She was towed to laramie tire and auto repair. They let us know they found metal shaving in the oil and oil filter and thought it was the lower engine berring that failed. And the engine would need to replaced or rebuilt at a cost of $5500 to $45000. We had the oil changed before she left on the trip to ca. After i complained to hyundai by email then they sent me a notice of safety recall for her car. Which i got on the 3 april 2021. We owned the car since may of 2019 and did not get this notice in the 2 years we owned it. Now after a total loss of the car we paid 7,000.00 in may 2019, she traded it in, they would only give her $65.00 trade in to get another used car. If we would have had this safety recall before the engine failed all this could have been avoided. I am very disapointed in hyundai and their notification of the safety recall.

NoNoN NoneNone20210217

Driving my 2012 hyundai santa fe,on harris blvd. In charlotte a multi 6 lane road. Tried to speed up to move into the center lane when everything died. Motor shut down with traffic zooming by. No warning of any kind. Was able to coast into far right lane,where we sat scared to death someone was going to plow into us. Car would not restart. Called police to sit behind us with blue light,and called tow truck. Had car towed to hyundai dealer, who later reported engine was seized, and would cost $7600 for a used engine. I had received a recall campaign 198, id 20v746000 notice just days before this mishap, but dealer knew nothing about a recall. Even though it is all over the internet. My wife and i came very close to a disaster that day because of a known motor defect for this model and hyundai continues to state remedy not availlable. Guess they're waiting on someone to get killed, which is going to happen.

NoNoN NoneNone20210216

Driving my 2012 hyundai santa fe,on harris blvd. In charlotte a multi 6 lane road. Tried to speed up to move into the center lane when everything died. Motor shut down with traffic zooming by. No warning of any kind. Was able to coast into far right lane,where we sat scared to death someone was going to plow into us. Car would not restart. Called police to sit behind us with blue light,and called tow truck. Had car towed to hyundai dealer, who later reported engine was seized, and would cost $7600 for a used engine. I had received a recall campaign 198, id 20v746000 notice just days before this mishap, but dealer knew nothing about a recall. Even though it is all over the internet. My wife and i came very close to a disaster that day because of a known motor defect for this model and hyundai continues to state remedy not availlable. Guess they're waiting on someone to get killed, which is going to happen.

NoNoN NoneNone20210201

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. Neither the dealer nor the manufacturer were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20210131

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. Neither the dealer nor the manufacturer were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20210126

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a knocking sound and oil leaking from the engine. The vehicle was not repaired. Vin tool confirms parts not available.

NoNoN NoneNone20210125

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a knocking sound and oil leaking from the engine. The vehicle was not repaired. Vin tool confirms parts not available.

NoNoN NoneNone20210111

Tl* the contact owns a 2012 hyundai santa fe. The contact stated while driving 65 mph, there was an abnormally loud knocking coming from the vehicle. The contact pulled over to the side of the roadway and waited a little while before restarting the vehicle and continued driving to her destination. The contact arrived her destination and then decided to have the vehicle towed back to her residence. The contact later drove the vehicle to the local dealer advantage hyundai (440 plainview rd, hicksville, ny 11801) to be diagnosed. The contact was informed that the vehicle was included in nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.*dt*jb

NoNoN NoneNone20210110

Tl* the contact owns a 2012 hyundai santa fe. The contact stated while driving 65 mph, there was an abnormally loud knocking coming from the vehicle. The contact pulled over to the side of the roadway and waited a little while before restarting the vehicle and continued driving to her destination. The contact arrived her destination and then decided to have the vehicle towed back to her residence. The contact later drove the vehicle to the local dealer advantage hyundai (440 plainview rd, hicksville, ny 11801) to be diagnosed. The contact was informed that the vehicle was included in nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.*dt*jb

NoNoN NoneNone20210107

I called huyndai and told them that my santa fe had an engine problem, which is the same problem with all of the ones recalled. They said that that vin did not have a recall. I ended up spending a lot of money fixing the vehicle but i think that it should have been recalled.

NoNoN NoneNone20210106

I called huyndai and told them that my santa fe had an engine problem, which is the same problem with all of the ones recalled. They said that that vin did not have a recall. I ended up spending a lot of money fixing the vehicle but i think that it should have been recalled.

NoNoN NoneNone20201230

Driving on the highway heard abnormal knocking coming from engine. Engine started to over heat pulled over immediately. Took it to the mechanic, he said sounds like a bearing going out. Not driveable

NoNoN NoneNone20201229

Driving on the highway heard abnormal knocking coming from engine. Engine started to over heat pulled over immediately. Took it to the mechanic, he said sounds like a bearing going out. Not driveable

NoNoN NoneNone20201229

Was driving around 20mph on a service road, when i heard a loud noise from under the hood. All the dash lights turned on and the truck shut off. No power steering and no power brakes. I put transmission in neutral and coasted towards side of the road. Tried to start, but nothing happened when i turned the key. Had towed to dealership. They said total engine failure. 2012 hyundai santa fe 3.5 liter 2wd. 69,900 miles. 10year/100k mile warranty. Original owner. All maint. Has been performed. They are declining warranty due to "exceptional maintenance neglect". We have provided them with all the documation. They declined it twice. Now i'm being shoved off to hyundai lawyers.

NoNoN NoneNone20201228

Was driving around 20mph on a service road, when i heard a loud noise from under the hood. All the dash lights turned on and the truck shut off. No power steering and no power brakes. I put transmission in neutral and coasted towards side of the road. Tried to start, but nothing happened when i turned the key. Had towed to dealership. They said total engine failure. 2012 hyundai santa fe 3.5 liter 2wd. 69,900 miles. 10year/100k mile warranty. Original owner. All maint. Has been performed. They are declining warranty due to "exceptional maintenance neglect". We have provided them with all the documation. They declined it twice. Now i'm being shoved off to hyundai lawyers.

NoNoY NoneNone20201227

2012 hyundai santa fe. Consumer writes in regards to engine malfunction. *as the consumer stated the engine failed while driving. The consumer were stranded out of state. The manufacturer was contacted but, did not offer any assistance. *js

NoNoY NoneNone20201226

2012 hyundai santa fe. Consumer writes in regards to engine malfunction. *as the consumer stated the engine failed while driving. The consumer were stranded out of state. The manufacturer was contacted but, did not offer any assistance. *js

NoNoN NoneNone20201223

My 2012 hyundai santa fe i was driving home on the freeway, all of a sudden the oil light went on. So i immediately changed lanes to get off the freeway. I thought i need to get oil, than the engine light came on! I realized that i was losing power so got to the side of the road out of harms way. I tried to turn on the engine. There was nothing. I got towed to a auto repair shop. And left the car over night. It was so late to look at car. In the morning i called two different hyundai dealerships to get help on perhaps an engine recall. At both places the forward me to someone to help me, but both location hung up on me. So i paid a $500 fee to the repair shop to look at my car. They had to remove the engine and finally said it would need a rebuilt engine and labor at a cost of $6000. So i could afford that. A friend looked up my vin number and that there was a recall on my car. Now i have to find a hyundai service who will fix my recall problem. I need to know what to do next. I'm 75 an my husband is 85. Looking to rent a car today.

NoNoN NoneNone20201222

My 2012 hyundai santa fe i was driving home on the freeway, all of a sudden the oil light went on. So i immediately changed lanes to get off the freeway. I thought i need to get oil, than the engine light came on! I realized that i was losing power so got to the side of the road out of harms way. I tried to turn on the engine. There was nothing. I got towed to a auto repair shop. And left the car over night. It was so late to look at car. In the morning i called two different hyundai dealerships to get help on perhaps an engine recall. At both places the forward me to someone to help me, but both location hung up on me. So i paid a $500 fee to the repair shop to look at my car. They had to remove the engine and finally said it would need a rebuilt engine and labor at a cost of $6000. So i could afford that. A friend looked up my vin number and that there was a recall on my car. Now i have to find a hyundai service who will fix my recall problem. I need to know what to do next. I'm 75 an my husband is 85. Looking to rent a car today.

NoNoN NoneNone20201220

I was driving in colorado on i-70 and as i slowed down to exit, heard a clicking sound. The sound got louder/quicker when i accelerated. I pulled over and checked but saw nothing. I checked the oil and had a service guy at a superstore check it too. He saw no metal parts in the oil. No indicator lights were on. It was a sunday and nothing was open. I tried to drive farther and was going 35 miles per hour up a hill behind a truck but as soon as i tried to accelerate to pass, i heard a pop. The engine light and the oil light came up. I pulled over and tried to at least accelerate to the freeway exit, but had an immediate loss of power. I had to have the car towed twice - once to the closest town and then back to denver to the dealership (which was again closed on sunday). The tow truck driver told me there was oil everywhere under the engine. The dealership looked at it a week later and said there was a hole in the side of the engine block.

NoNoN NoneNone20201219

I was driving in colorado on i-70 and as i slowed down to exit, heard a clicking sound. The sound got louder/quicker when i accelerated. I pulled over and checked but saw nothing. I checked the oil and had a service guy at a superstore check it too. He saw no metal parts in the oil. No indicator lights were on. It was a sunday and nothing was open. I tried to drive farther and was going 35 miles per hour up a hill behind a truck but as soon as i tried to accelerate to pass, i heard a pop. The engine light and the oil light came up. I pulled over and tried to at least accelerate to the freeway exit, but had an immediate loss of power. I had to have the car towed twice - once to the closest town and then back to denver to the dealership (which was again closed on sunday). The tow truck driver told me there was oil everywhere under the engine. The dealership looked at it a week later and said there was a hole in the side of the engine block.

NoNoY NoneNone20201215

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving 55 mph, the vehicle stalled without warning and could not be restarted. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed him that the engine had thrown a rod. The mechanic immediately linked the failure to nhtsa campaign number: 20v746000 (engine). The contact called lakeland hyundai (1500 w. Memorial blvd, lakeland, fl 33815) and holler hyundai (1150 orlando ave, winter park, fl 32789) and was informed that the vin was not under recall. The contact was then referred to the manufacturer who also informed him that the vehicle was not under recall. The contact was then referred to nhtsa for assistance. The vehicle was not repaired. The failure mileage was 116,125.*dt

NoNoY NoneNone20201214

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving 55 mph, the vehicle stalled without warning and could not be restarted. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed him that the engine had thrown a rod. The mechanic immediately linked the failure to nhtsa campaign number: 20v746000 (engine). The contact called lakeland hyundai (1500 w. Memorial blvd, lakeland, fl 33815) and holler hyundai (1150 orlando ave, winter park, fl 32789) and was informed that the vin was not under recall. The contact was then referred to the manufacturer who also informed him that the vehicle was not under recall. The contact was then referred to nhtsa for assistance. The vehicle was not repaired. The failure mileage was 116,125.*dt

NoNoN NoneNone20201208

I was informed by hyundai in december 2020 that their was an important safety recall on my 2012 hyundai santa fe (vin: [xxx]). The notice stated that his was very important and needed to be fixed because it could cause a crash. It is now the end of february and i have still not been contacted with a remedy. This is unacceptable. They should just replace the whole motor rather than risking our lives unnecessarily. We purchased the car new expecting that hyundai would use the highest quality parts. Apparently they did not. We want hyundai to resolve this safety risk immediately. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20201207

I was informed by hyundai in december 2020 that their was an important safety recall on my 2012 hyundai santa fe (vin: [xxx]). The notice stated that his was very important and needed to be fixed because it could cause a crash. It is now the end of february and i have still not been contacted with a remedy. This is unacceptable. They should just replace the whole motor rather than risking our lives unnecessarily. We purchased the car new expecting that hyundai would use the highest quality parts. Apparently they did not. We want hyundai to resolve this safety risk immediately. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20201206

All three lights abs, esc, and dbc on dash came on same time after replacing drivers side head light bulb. Wheel speed sensor and traction control impacting the driveability.

NoNoN NoneNone20201206

Tl* the contact owns a 2012 hyundai santa fe. The contact stated while driving 50 mph, there was an abnormal sound and the vehicle hesitated to accelerate above 35 mph. There was no warning light illuminated. The contact pulled over to the side of the roadway, turned of the vehicle, and had the vehicle towed to the residence. An independent mechanic was contacted and arrived at the residence to inspect the vehicle. The contact was informed that there was an internal failure within the engine. There were no leaks found by the mechanic. Sterling mccall hyundai (10505 southwest freeway, houston, tx 77074, (713) 981-4400) was contacted. The contact was informed that the vin was not under recall. The vehicle has not been diagnosed. The contact felt unsafe driving the vehicle. The contact referenced nhtsa campaign number: 20v746000 (engine) as possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was unknown.

NoNoN NoneNone20201205

Tl* the contact owns a 2012 hyundai santa fe. The contact stated while driving 50 mph, there was an abnormal sound and the vehicle hesitated to accelerate above 35 mph. There was no warning light illuminated. The contact pulled over to the side of the roadway, turned of the vehicle, and had the vehicle towed to the residence. An independent mechanic was contacted and arrived at the residence to inspect the vehicle. The contact was informed that there was an internal failure within the engine. There were no leaks found by the mechanic. Sterling mccall hyundai (10505 southwest freeway, houston, tx 77074, (713) 981-4400) was contacted. The contact was informed that the vin was not under recall. The vehicle has not been diagnosed. The contact felt unsafe driving the vehicle. The contact referenced nhtsa campaign number: 20v746000 (engine) as possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was unknown.

NoNoN NoneNone20201205

All three lights abs, esc, and dbc on dash came on same time after replacing drivers side head light bulb. Wheel speed sensor and traction control impacting the driveability.

NoNoN NoneNone20201202

My 2012 hyundi santa fe stalled on me as i was approaching a traffic light 3 weeks ago.. Last week my check engine oil light came on my dashboard. I took it to a certified mechanic and he said the problem was a rear crankshaft main bearing seal. He has seen this before regarding hyundai engine problems as well as with the kia brand. I learned that there will be a recall for my car but it will not begin until 1/22/21. My vehicle is not listed with this recall, yet i am having the same problem. I need hyundai to ad my vin number to this recall list.

NoNoN NoneNone20201202

The engine stalls while driving on the free way and the check engine light comes on. Just like the one that's being recalled.

NoNoN NoneNone20201201

The engine stalls while driving on the free way and the check engine light comes on. Just like the one that's being recalled.

NoNoN NoneNone20201201

My 2012 hyundi santa fe stalled on me as i was approaching a traffic light 3 weeks ago.. Last week my check engine oil light came on my dashboard. I took it to a certified mechanic and he said the problem was a rear crankshaft main bearing seal. He has seen this before regarding hyundai engine problems as well as with the kia brand. I learned that there will be a recall for my car but it will not begin until 1/22/21. My vehicle is not listed with this recall, yet i am having the same problem. I need hyundai to ad my vin number to this recall list.

NoNoN NoneNone20201112

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving on the highway at 70 mph the engine suddenly lost power. The contact was able coast the vehicle to the shoulder of the highway. The contact attempted to restart the vehicle but the engine did not respond. The vehicle was towed to the dealer danbury hyundai 102 federal road, danbury, ct 06810 (203) 825-5940. They initially tried to turn the crank shaft and then informed the contact that the engine had a major failure. They also said that they would have to get authorization from the manufacturer to pay partially for the repairs. The vehicle had a recall nhtsa number 20v746000 (engine) and. The contact called the manufacturer and they stated that they would look at the issue but made no promises on helping with the repairs. They also stated that the vehicle was not part of a recall. The contact discovered later on that the vehicle was part of the recall that was dated 12/01/20. The vehicle was unrepaired still at dealer. The failure mileage was 110,000

NoNoN NoneNone20201112

Twice as i was driving it mid turn the steering wheel locked on the regular street.

NoNoN NoneNone20201111

Twice as i was driving it mid turn the steering wheel locked on the regular street.

NoNoN NoneNone20201111

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving on the highway at 70 mph the engine suddenly lost power. The contact was able coast the vehicle to the shoulder of the highway. The contact attempted to restart the vehicle but the engine did not respond. The vehicle was towed to the dealer danbury hyundai 102 federal road, danbury, ct 06810 (203) 825-5940. They initially tried to turn the crank shaft and then informed the contact that the engine had a major failure. They also said that they would have to get authorization from the manufacturer to pay partially for the repairs. The vehicle had a recall nhtsa number 20v746000 (engine) and. The contact called the manufacturer and they stated that they would look at the issue but made no promises on helping with the repairs. They also stated that the vehicle was not part of a recall. The contact discovered later on that the vehicle was part of the recall that was dated 12/01/20. The vehicle was unrepaired still at dealer. The failure mileage was 110,000

NoNoN NoneNone20201023

We were traveling on i-70 west accelerating uphill when we heard a sound from the engine. We stopped to check and then continued our travel when a part came off the engine. We were on the east side of the eisenhower tunnel and had to be towed to our destination in frisco. The engine is blown and will be costly to replace. We have 149,465 miles on the engine. Ths is awd.10

NoNoN NoneNone20201022

We were traveling on i-70 west accelerating uphill when we heard a sound from the engine. We stopped to check and then continued our travel when a part came off the engine. We were on the east side of the eisenhower tunnel and had to be towed to our destination in frisco. The engine is blown and will be costly to replace. We have 149,465 miles on the engine. Ths is awd.10

NoNoN NoneNone20201021

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 35 mph and approaching a stop sign, the vehicle began to shake with an abnormal sound coming from the vehicle. The contact coasted the vehicle to the shoulder of the roadway and turned off the vehicle off. The vehicle failed to restart. The contact contacted her husband who arrived and haul the vehicle on a trailer back to the residence. The vehicle was not repaired nor diagnosed. Bay lincoln (641 w 15th st, panama city, fl 32401, (850) 785-1591) was contacted and informed the contact that the vin was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000. Vin tool confirms parts not available.

NoNoN NoneNone20201020

Tl* the contact owns a 2012 hyundai santa fe. The contact received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 35 mph and approaching a stop sign, the vehicle began to shake with an abnormal sound coming from the vehicle. The contact coasted the vehicle to the shoulder of the roadway and turned off the vehicle off. The vehicle failed to restart. The contact contacted her husband who arrived and haul the vehicle on a trailer back to the residence. The vehicle was not repaired nor diagnosed. Bay lincoln (641 w 15th st, panama city, fl 32401, (850) 785-1591) was contacted and informed the contact that the vin was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000. Vin tool confirms parts not available.

CrashNoY NoneNone20201005

The 2012 hyundai santa fe was involved in a vehicle accident where the front end hit a guardrail on a rural highway. The guardrail was crush, and the impact spun the car around 180 degrees. None of the air bags deployed upon impact, but the entire front end of the car was affected during the wreck. Pending notification if car is totaled.

NoNoN NoneNone20201005

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving on a highway and she heard a rattling sound at 60 mph. The entire dashboard lights illuminated and the engine seized. The contact was able brake the vehicle and cruise over to the shoulder off the highway. The contact had the vehicle towed to an independent mechanic. The mechanic found the engine to be internally damaged causing a slow to no crank. The serpentine belt was removed and the mechanic attempted to rotate the crank by hand but got the same result. The mechanic recommended that the engine be replaced. The dealer autonation hyundai 104 (759 west 104th avenue, northglenn, co 80234, (303) 578-6114) was called and attempted to schedule an appointment to have the vehicle diagnosed. The manufacturer was informed by the dealer to help with the contact's repairs under their certified preowned warranty. The manufacturer determined that there was a defect and provided two options either a new engine or a buyback offer. The vehicle was not repaired. The failure mileage was 83,000.

CrashNoY NoneNone20201004

The 2012 hyundai santa fe was involved in a vehicle accident where the front end hit a guardrail on a rural highway. The guardrail was crush, and the impact spun the car around 180 degrees. None of the air bags deployed upon impact, but the entire front end of the car was affected during the wreck. Pending notification if car is totaled.

NoNoN NoneNone20201004

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving on a highway and she heard a rattling sound at 60 mph. The entire dashboard lights illuminated and the engine seized. The contact was able brake the vehicle and cruise over to the shoulder off the highway. The contact had the vehicle towed to an independent mechanic. The mechanic found the engine to be internally damaged causing a slow to no crank. The serpentine belt was removed and the mechanic attempted to rotate the crank by hand but got the same result. The mechanic recommended that the engine be replaced. The dealer autonation hyundai 104 (759 west 104th avenue, northglenn, co 80234, (303) 578-6114) was called and attempted to schedule an appointment to have the vehicle diagnosed. The manufacturer was informed by the dealer to help with the contact's repairs under their certified preowned warranty. The manufacturer determined that there was a defect and provided two options either a new engine or a buyback offer. The vehicle was not repaired. The failure mileage was 83,000.

NoFireN NoneNone20201001

Tl* the contact owns a 2012 hyundai santa fe. The contact received nhtsa campaign number: 20v746000 (engine). The contact stated while starting the vehicle there was an abnormal odor of smoke. The detected local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000. Vin tools confirms parts not available.

NoFireN NoneNone20200930

Tl* the contact owns a 2012 hyundai santa fe. The contact received nhtsa campaign number: 20v746000 (engine). The contact stated while starting the vehicle there was an abnormal odor of smoke. The detected local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000. Vin tools confirms parts not available.

NoFireN NoneNone20200914

While driving on the highway, without any warning, an internal piece of my engine shot a hole through my engine block. Fire started shooting out of my engine and thankfully i was able to pull over and get out without the fire getting worse. The driver behind me pulled over and told me that he could see the fire under the car while driving behind me. He stopped traffic until we confirmed that the fire was out. The fire was still visible from the underside of my vehicle for a couple minutes but it stopped without the whole car igniting. I reported this incident to hyundai usa. They assigned a case number to me but told me that the hyundai dealership, that my car was towed to, did not see evidence of fire so they dropped the case. I told them that i had a witness, the driver behind me from the national guard, and they told me that it didn't matter because they didn't see fire damage and therefore couldn't validate my claim regardless of the witness. The car had no check engine light on, the oil was changed regularly, and there was no reason for the engine to suddenly, without warning, blow out the block and shoot fire. I can only assume that this was a very dangerous and potentially deadly manufacturing defect. My attempts to pressure hyundai to check my engine again has only led to them to telling me that in 30 days they could get someone else to look at the engine to validate my claim.

NoFireN NoneNone20200913

While driving on the highway, without any warning, an internal piece of my engine shot a hole through my engine block. Fire started shooting out of my engine and thankfully i was able to pull over and get out without the fire getting worse. The driver behind me pulled over and told me that he could see the fire under the car while driving behind me. He stopped traffic until we confirmed that the fire was out. The fire was still visible from the underside of my vehicle for a couple minutes but it stopped without the whole car igniting. I reported this incident to hyundai usa. They assigned a case number to me but told me that the hyundai dealership, that my car was towed to, did not see evidence of fire so they dropped the case. I told them that i had a witness, the driver behind me from the national guard, and they told me that it didn't matter because they didn't see fire damage and therefore couldn't validate my claim regardless of the witness. The car had no check engine light on, the oil was changed regularly, and there was no reason for the engine to suddenly, without warning, blow out the block and shoot fire. I can only assume that this was a very dangerous and potentially deadly manufacturing defect. My attempts to pressure hyundai to check my engine again has only led to them to telling me that in 30 days they could get someone else to look at the engine to validate my claim.

NoNoN NoneNone20200913

Tl* the contact owned a 2012 hyundai santa fe. The contact stated while driving 50 mph, the vehicle start to make an abnormally loud sound coming from the engine. The vehicle started shaking. The contact pulled the vehicle to side of the roadway, turned off and restarted the vehicle however, the failure persisted. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle with engine failure, and stated that the engine needed to be replaced. The vehicle was not repaired. The manufacture was not made aware of the failure. The approximate failure mileage was 120,000.

NoNoN NoneNone20200912

Tl* the contact owned a 2012 hyundai santa fe. The contact stated while driving 50 mph, the vehicle start to make an abnormally loud sound coming from the engine. The vehicle started shaking. The contact pulled the vehicle to side of the roadway, turned off and restarted the vehicle however, the failure persisted. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle with engine failure, and stated that the engine needed to be replaced. The vehicle was not repaired. The manufacture was not made aware of the failure. The approximate failure mileage was 120,000.

NoNoN NoneNone20200905

Both cv axle boots torn due to failed lower control arms.

NoNoN NoneNone20200904

Both cv axle boots torn due to failed lower control arms.

NoNoN NoneNone20200901

On september 1, 2020, the engine started to slow down and make a crunching cracking noise about a mile later we came to a complete stop, on a main hwy.We had to call aaa to come get us. We had the police stay behind us until the tow truck came. It took 45 minutes due to the heavy traffic and time of day.

NoNoN NoneNone20200831

On september 1, 2020, the engine started to slow down and make a crunching cracking noise about a mile later we came to a complete stop, on a main hwy.We had to call aaa to come get us. We had the police stay behind us until the tow truck came. It took 45 minutes due to the heavy traffic and time of day.

NoNoN NoneNone20200827

I was driving my vehicle on the highway at 60mph. I was on a slight incline and proceeded to pass the vehicle in front of me. Upon arriving to the upcoming town i noticed a distinct loud knock in the engine compartment and loss of power, i immediately pulled in to a service station. The mechanic informed me that is sounded like a connecting rod and driving it any further would not be recommended. I was quite a distance from home and so with a tow service and rental car i paid almost $700.00 to get home with the vehicle.

NoNoN NoneNone20200826

I was driving my vehicle on the highway at 60mph. I was on a slight incline and proceeded to pass the vehicle in front of me. Upon arriving to the upcoming town i noticed a distinct loud knock in the engine compartment and loss of power, i immediately pulled in to a service station. The mechanic informed me that is sounded like a connecting rod and driving it any further would not be recommended. I was quite a distance from home and so with a tow service and rental car i paid almost $700.00 to get home with the vehicle.

NoNoN NoneNone20200826

While driving down the highway wednesday afternoon i heard a loud bang and i assumed that a rock had hit the side of my car. When i got home i checked but did not see any dents or scratches on that side. That evening i drove my car again on the highway and it stalled out while i was driving. I pulled over to the break down lane and turned it off. After about a minute i turned it back on and it started up fine and drove just fine the rest of the night and the next day. On friday when i started driving down the road it made a very loud noise, which was a constant loud noise. I turned around and brought it home and called my mechanic. He checked the car and said that the engine needed to be replaced, which would cost more than what the car is currently worth. The car has less than 130,000 miles on it. I bring it in every 3 months for oil changes and make sure to do all of the recommended repairs.

NoNoN NoneNone20200825

While driving down the highway wednesday afternoon i heard a loud bang and i assumed that a rock had hit the side of my car. When i got home i checked but did not see any dents or scratches on that side. That evening i drove my car again on the highway and it stalled out while i was driving. I pulled over to the break down lane and turned it off. After about a minute i turned it back on and it started up fine and drove just fine the rest of the night and the next day. On friday when i started driving down the road it made a very loud noise, which was a constant loud noise. I turned around and brought it home and called my mechanic. He checked the car and said that the engine needed to be replaced, which would cost more than what the car is currently worth. The car has less than 130,000 miles on it. I bring it in every 3 months for oil changes and make sure to do all of the recommended repairs.

NoNoN NoneNone20200823

While driving on the hyway at 65 the engine seized and broke the engine block spraying oil onto the hot exhaust almost catching fire. This engine has been very well maintained and gave no warning signs of haveing a problem. A connecting rod bearing starved for oil and broke the rod. Hyundai was contacted and declined to inspect or investigate this engine failure and almost catching fire. They also declined to help with the repairs or costs i spoke to maria at hyundai corporate and my case number with hyundai was 17260696 also the avaliabillity of the replacement engine is limited to a short block because hyundai does not have enough engines to replace them all that are going bad sadly my car is one year off from falling under the engine recall so im stuck footing the bill

NoNoN NoneNone20200822

While driving on the hyway at 65 the engine seized and broke the engine block spraying oil onto the hot exhaust almost catching fire. This engine has been very well maintained and gave no warning signs of haveing a problem. A connecting rod bearing starved for oil and broke the rod. Hyundai was contacted and declined to inspect or investigate this engine failure and almost catching fire. They also declined to help with the repairs or costs i spoke to maria at hyundai corporate and my case number with hyundai was 17260696 also the avaliabillity of the replacement engine is limited to a short block because hyundai does not have enough engines to replace them all that are going bad sadly my car is one year off from falling under the engine recall so im stuck footing the bill

NoNoN NoneNone20200814

Same thing thats happened in 90% of the other complaints... Driving, loud knocking sound and engine and power steering died on highway traveling 70mph... You're obviously very aware as i have just sat through and read the complaints all having the same issue with the engine some dying at 58,000 miles which is unheard of. I work at a mechanic shop. This is obviously a manufacturer defect and you refuse to take responsibility and are allowing people to drive around in unsafe cars.. We own 3 hyundais right now. My grandparents own 4 themsleves... We are all going to sell them as fast as we possibly can and will never buy from your thieving dealerships again. Shame as we've been a hyundai family for 30 years but you're all about greed now and failing to take responsibility or reimburse all of these families who are out of vehicles during this pandemic truly shows what you're company is all about. Dont buy from hyundai if you're reading this. They'll recall something with the same issue as yours but claim it's a year behind or ahead of yours and refuse to cover it.. Even with 238 complaints absolutely zero responsibility. Just read the complaints yourself.

NoNoN NoneNone20200813

Same thing thats happened in 90% of the other complaints... Driving, loud knocking sound and engine and power steering died on highway traveling 70mph... You're obviously very aware as i have just sat through and read the complaints all having the same issue with the engine some dying at 58,000 miles which is unheard of. I work at a mechanic shop. This is obviously a manufacturer defect and you refuse to take responsibility and are allowing people to drive around in unsafe cars.. We own 3 hyundais right now. My grandparents own 4 themsleves... We are all going to sell them as fast as we possibly can and will never buy from your thieving dealerships again. Shame as we've been a hyundai family for 30 years but you're all about greed now and failing to take responsibility or reimburse all of these families who are out of vehicles during this pandemic truly shows what you're company is all about. Dont buy from hyundai if you're reading this. They'll recall something with the same issue as yours but claim it's a year behind or ahead of yours and refuse to cover it.. Even with 238 complaints absolutely zero responsibility. Just read the complaints yourself.

NoNoN NoneNone20200809

Stopped at a red light. Stepped on gas to move and the engine revved up and it just took off. Had to use both feet on brake pedal to stop the car. Going about 1 mph after the light turned green. The engine accelerated and wouldn't stop. Nearly hit the car in front of us. May be computer or throttle positioning sensor. And it happened again later. Same day. Going straight, up a hill about 2mph and once again the engine sped up and the car took off. It was very difficult to stop.

NoNoN NoneNone20200808

Stopped at a red light. Stepped on gas to move and the engine revved up and it just took off. Had to use both feet on brake pedal to stop the car. Going about 1 mph after the light turned green. The engine accelerated and wouldn't stop. Nearly hit the car in front of us. May be computer or throttle positioning sensor. And it happened again later. Same day. Going straight, up a hill about 2mph and once again the engine sped up and the car took off. It was very difficult to stop.

NoNoN NoneNone20200804

Very recently, the car has been stalling out with no warning, no odd sounds and no obvious reason as to why. I took the car to a well-known, trusted mechanic who was unable to find the cause, as the vehicle presented 0 fault codes. I was informed that i would have to drop the car off for a couple of days so that they could diagnose what the issue could be, and hopefully catch it happening. After doing so, i was then informed that it showed 0 signs of stalling while in their possession. In order to possibly find the issue, the car would have to be kept for more than just a couple of days, which would affect my job and the bill would most definitely be more than i could afford. The symptoms include the following... Engine stalls while in idle at a stoplight. Engine stalls while stopping at stop signs. Engine stalls while driving in low speeds. Engine has a rough idle in morning and stalls within first mile of driving the vehicle. This has all been occuring for the past month. Every mechanic i speak to for help agrees it's a mystery issue and that the vehicle would have to be kept for a period of time for diagnostic measures. I'm not sure where else to turn. I use my vehicle daily for work and have never experienced anything like this before. Not only is it a very unsafe and dangerous issue, it literally scares the crap out of me, because when it happens, it's sudden with no warning. Tired of fearing for my life if stalled out in heavy traffic. It usually starts right back up, but at times it takes a minute or a few tries at times. Any assistance in this matter would be greatly appreciated. Dg

NoNoN NoneNone20200803

Very recently, the car has been stalling out with no warning, no odd sounds and no obvious reason as to why. I took the car to a well-known, trusted mechanic who was unable to find the cause, as the vehicle presented 0 fault codes. I was informed that i would have to drop the car off for a couple of days so that they could diagnose what the issue could be, and hopefully catch it happening. After doing so, i was then informed that it showed 0 signs of stalling while in their possession. In order to possibly find the issue, the car would have to be kept for more than just a couple of days, which would affect my job and the bill would most definitely be more than i could afford. The symptoms include the following... Engine stalls while in idle at a stoplight. Engine stalls while stopping at stop signs. Engine stalls while driving in low speeds. Engine has a rough idle in morning and stalls within first mile of driving the vehicle. This has all been occuring for the past month. Every mechanic i speak to for help agrees it's a mystery issue and that the vehicle would have to be kept for a period of time for diagnostic measures. I'm not sure where else to turn. I use my vehicle daily for work and have never experienced anything like this before. Not only is it a very unsafe and dangerous issue, it literally scares the crap out of me, because when it happens, it's sudden with no warning. Tired of fearing for my life if stalled out in heavy traffic. It usually starts right back up, but at times it takes a minute or a few tries at times. Any assistance in this matter would be greatly appreciated. Dg

NoNoY NoneNone20200801

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while pulling into a parking space, she heard an abnormal banging sound coming from the engine with the check engine warning light illuminated. Upon inspection, the contact became aware that the rod bearing fractured and pierced through the engine block. The contact had the vehicle towed to an independent mechanic where the vehicle was left in the possession of the mechanic. The manufacturer had been notified of the failure and offered no assistance. Recently, the contact received notification of nhtsa campaign number: 20v746000 (engine) which she linked to the failure. A dealer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 180,000. Vin tool confirms parts not available.

NoNoY NoneNone20200731

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while pulling into a parking space, she heard an abnormal banging sound coming from the engine with the check engine warning light illuminated. Upon inspection, the contact became aware that the rod bearing fractured and pierced through the engine block. The contact had the vehicle towed to an independent mechanic where the vehicle was left in the possession of the mechanic. The manufacturer had been notified of the failure and offered no assistance. Recently, the contact received notification of nhtsa campaign number: 20v746000 (engine) which she linked to the failure. A dealer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 180,000. Vin tool confirms parts not available.

NoNoN NoneNone20200611

Was driving my 2012 santa fe on rt 565 when the car started making a loud banging sound in the engine and the car just died. I was able to roll the car off to the shoulder before causing an accident. I had the car towed to my house where a mechanic looked at it and informed me the engine was shot and told me about this web site so i could see that there are multiple incidents similar to the one i experienced. I purchased this vehicle new from sussex hyundai it currently has 108,000 miles i plan on going in tomorrow and speaking with them. With all the engine complaints and scenarios that could have resulted in accidents listed on this web site you would think that nhtsa or hyundai would implement an engine recall. Hoping the dealer will go to bat for me and contact hyundai america to fix my engine. *tr

NoNoN NoneNone20200610

Was driving my 2012 santa fe on rt 565 when the car started making a loud banging sound in the engine and the car just died. I was able to roll the car off to the shoulder before causing an accident. I had the car towed to my house where a mechanic looked at it and informed me the engine was shot and told me about this web site so i could see that there are multiple incidents similar to the one i experienced. I purchased this vehicle new from sussex hyundai it currently has 108,000 miles i plan on going in tomorrow and speaking with them. With all the engine complaints and scenarios that could have resulted in accidents listed on this web site you would think that nhtsa or hyundai would implement an engine recall. Hoping the dealer will go to bat for me and contact hyundai america to fix my engine. *tr

NoNoN NoneNone20200429

I was driving home on a rural street and heard a long clanking sound and then starting to smell rubber. I drove about 1.5 miles like this and when i got home, the strut/coil spring on the right front was broken off and scraping my tire on the inside. Had i been on the beltway, my tire could have blown and a major accident would have occurred. Hyundia refuses to cover even though they have recalls for other models/years. I no longer trust this car.

NoNoN NoneNone20200428

I was driving home on a rural street and heard a long clanking sound and then starting to smell rubber. I drove about 1.5 miles like this and when i got home, the strut/coil spring on the right front was broken off and scraping my tire on the inside. Had i been on the beltway, my tire could have blown and a major accident would have occurred. Hyundia refuses to cover even though they have recalls for other models/years. I no longer trust this car.

NoNoN NoneNone20200415

My esc, dbc, and abs warning lights all illuminated at the same time this morning. There are many complaints of this happening on numerous hyundai forms. Folks have been told to replace hubs, sensors and assorted other pieces. Most do not work costing hundreds of dollars. My particular vehicle had the lights come on maybe 6 or 8 months ago. Go off and come on again and off again. I've ignored them not noticing any driving impact. But the car is warning me that it isn't safe to drive the car. This is not a one of or two or three issue. This from another owner;all three light illuminated on my 2011 santa fe so i changed my front right abs speed sensor which was the cause of the lights, but the dash lights are still illuminated. Took it to the dealer and they said there is a short in the abs system wiring harness. What's the cost to fix? $4500.00 really! I think a recall is due for this problem.

NoNoN NoneNone20200414

My esc, dbc, and abs warning lights all illuminated at the same time this morning. There are many complaints of this happening on numerous hyundai forms. Folks have been told to replace hubs, sensors and assorted other pieces. Most do not work costing hundreds of dollars. My particular vehicle had the lights come on maybe 6 or 8 months ago. Go off and come on again and off again. I've ignored them not noticing any driving impact. But the car is warning me that it isn't safe to drive the car. This is not a one of or two or three issue. This from another owner;all three light illuminated on my 2011 santa fe so i changed my front right abs speed sensor which was the cause of the lights, but the dash lights are still illuminated. Took it to the dealer and they said there is a short in the abs system wiring harness. What's the cost to fix? $4500.00 really! I think a recall is due for this problem.

NoNoN NoneNone20200408

The engine went out at 50,000 miles and was replaced and then went out again at 105,000 miles. Same issue. Have contacted hyundai and they will not do anything to help me. Engine stalled on freeway first time and almost caused a collision, 2nd time on freeway stalled at freeway speed and almost caused another collision. *tr

NoNoN NoneNone20200407

The engine went out at 50,000 miles and was replaced and then went out again at 105,000 miles. Same issue. Have contacted hyundai and they will not do anything to help me. Engine stalled on freeway first time and almost caused a collision, 2nd time on freeway stalled at freeway speed and almost caused another collision. *tr

NoNoN NoneNone20200402

Engine knock that caused engine to fail with less than 95,000 miles despite defaults maintenance. *tr

NoNoN NoneNone20200401

Engine knock that caused engine to fail with less than 95,000 miles despite defaults maintenance. *tr

NoNoY NoneNone20200318

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the alternator and engine needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were made aware of the failure. The failure mileage was approximately 70,000. *bf consumer stated engine was replaced.*jb

NoNoY NoneNone20200317

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the alternator and engine needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were made aware of the failure. The failure mileage was approximately 70,000. *bf consumer stated engine was replaced.*jb

NoNoN NoneNone20200317

Was driving 65 mph heading south to key largo. The car started vibrating and knocking. The car began to labor, i was able to pull it off the road before it quit completely. The motor died and wouldn't turn over. The battery appeared fine as radio, lights etc., were still working. There was no indication that the car overheated. I popped the, hood, checked my fluids which all seemed to be fine. I did note some oil on the ground and it appeared to have a drip from above. I towed the car to my mechanic. After looking it over, he told me to tow it to the dealer. I'm at just over 119,000 miles; he felt this may be covered. Upon initial diagnosis, the dealer determined that i have a hole in my engine block and it looks like the rod shot out of the block. The manufacturer said they are willing to pick up 60% of the repair which would leave me with a repair bill over the value of the vehicle. My insurance company did an investigation, today, and determined that the damage was mechanical and noted the crankshaft was broken. Mechanical failure is not covered by my insurance. The 2012 santa fe with the theta ii engines should have been included in the theta ii recall regardless of where it was manufactured. I feel for the hyundai and kia owners who continue to suffer through these continued engine problems making the car worthless.

NoNoN NoneNone20200316

Was driving 65 mph heading south to key largo. The car started vibrating and knocking. The car began to labor, i was able to pull it off the road before it quit completely. The motor died and wouldn't turn over. The battery appeared fine as radio, lights etc., were still working. There was no indication that the car overheated. I popped the, hood, checked my fluids which all seemed to be fine. I did note some oil on the ground and it appeared to have a drip from above. I towed the car to my mechanic. After looking it over, he told me to tow it to the dealer. I'm at just over 119,000 miles; he felt this may be covered. Upon initial diagnosis, the dealer determined that i have a hole in my engine block and it looks like the rod shot out of the block. The manufacturer said they are willing to pick up 60% of the repair which would leave me with a repair bill over the value of the vehicle. My insurance company did an investigation, today, and determined that the damage was mechanical and noted the crankshaft was broken. Mechanical failure is not covered by my insurance. The 2012 santa fe with the theta ii engines should have been included in the theta ii recall regardless of where it was manufactured. I feel for the hyundai and kia owners who continue to suffer through these continued engine problems making the car worthless.

NoNoN NoneNone20200307

Engine rattle one day, engine seize up during downshift getting off expressway the next day. Crankshaft bolt will not rotate.

NoNoN NoneNone20200306

Engine rattle one day, engine seize up during downshift getting off expressway the next day. Crankshaft bolt will not rotate.

NoNoN NoneNone20200305

My car started to randomly stall without any notice or check engine light. I brought my vehicle to a mechanic and was told all i needed was an oil change. Then one day my car stalled on the highway. The police were notified by another vehicle because they thought my car was on fire. I cannot believe they havent recalled this engine yet. I could have been killed. I sat on the highway in the police car until the tow truck arrived because my car stalled in a bad location and was smoking. My car was towed to the nearest hyundai dealership and is now going through diagnostic testing. Hyundai manufacturer was directly engaged and they are asking for photos of the engine. How about keeping people safe hyundai and recall this engine as well and pay for the repairs as the next person this happens to may not make it out of their car to tell their story.... Terrible horrifying incident.

NoNoN NoneNone20200304

My car started to randomly stall without any notice or check engine light. I brought my vehicle to a mechanic and was told all i needed was an oil change. Then one day my car stalled on the highway. The police were notified by another vehicle because they thought my car was on fire. I cannot believe they havent recalled this engine yet. I could have been killed. I sat on the highway in the police car until the tow truck arrived because my car stalled in a bad location and was smoking. My car was towed to the nearest hyundai dealership and is now going through diagnostic testing. Hyundai manufacturer was directly engaged and they are asking for photos of the engine. How about keeping people safe hyundai and recall this engine as well and pay for the repairs as the next person this happens to may not make it out of their car to tell their story.... Terrible horrifying incident.

NoNoN NoneNone20200301

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that an abnormal humming noise would intermittently emit from the engine upon start-up, without warning. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The contact then received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Vin tool confirms parts not available.

NoNoN NoneNone20200229

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that an abnormal humming noise would intermittently emit from the engine upon start-up, without warning. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The contact then received notification of nhtsa campaign number: 20v746000 (engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Vin tool confirms parts not available.

NoNoN NoneNone20200207

Loud noise, front right, right front axle box. Also 3 warning lights are on including abs,

NoNoN NoneNone20200206

Loud noise, front right, right front axle box. Also 3 warning lights are on including abs,

NoNoN NoneNone20200201

When driving the vehicle, the vehicle will lurch forward. This could be done as i am accelerating, as i am breaking, or as i am coasting. The dashboard lights will then all come on including the check engine light. The vehicle will start to shake and unable to accelerate. Forcing you to pull off and park the vehicle. When you turn the vehicle off and turn it back on it's like nothing ever happened. The vehicle has also has instances where the rpm gage registers zero, even after you are accelerating. We have had the spark plugs replaced, the fuel system line cleaned out, we started noticing the problem in february is 2020 and the frequency of the problem has only increased. This now happens about every 3-4 days. I have 2 children and i do not feel safe driving in this car with them. I believe that my vehicle should be a part of the recall number 20v746000, or from hyaundai's recall number 198.

NoNoN NoneNone20200131

When driving the vehicle, the vehicle will lurch forward. This could be done as i am accelerating, as i am breaking, or as i am coasting. The dashboard lights will then all come on including the check engine light. The vehicle will start to shake and unable to accelerate. Forcing you to pull off and park the vehicle. When you turn the vehicle off and turn it back on it's like nothing ever happened. The vehicle has also has instances where the rpm gage registers zero, even after you are accelerating. We have had the spark plugs replaced, the fuel system line cleaned out, we started noticing the problem in february is 2020 and the frequency of the problem has only increased. This now happens about every 3-4 days. I have 2 children and i do not feel safe driving in this car with them. I believe that my vehicle should be a part of the recall number 20v746000, or from hyaundai's recall number 198.

NoNoN NoneNone20191213

I was driving 65 mph on the highway. I heard a clunk in the engine and my oil light and check engine light came on. The car lost all power and now i'm told i need a new engine. Car only has 108,000 miles on it.

NoNoN NoneNone20191212

I was driving 65 mph on the highway. I heard a clunk in the engine and my oil light and check engine light came on. The car lost all power and now i'm told i need a new engine. Car only has 108,000 miles on it.

NoNoY NoneNone20191125

Tl* the contact owns a 2012 hyundai santa fe. While driving 45 mph there was a loud knocking sound coming from the engine. Additionally, the vehicle decelerated without warning. The vehicle was towed to two independent mechanics who stated that the engine needed to be replaced. The vehicle was towed to coconut creek hyundai 4960 north, fl-7, coconut creek, fl 33073 (888) 441-7737 where it was diagnosed that metal shaving were in the engine and that the engine needed to be replaced. The vehicle was not repaired the manufacturer was contacted and informed of the failure. The failure mileage was approximately 90,000.

NoNoY NoneNone20191124

Tl* the contact owns a 2012 hyundai santa fe. While driving 45 mph there was a loud knocking sound coming from the engine. Additionally, the vehicle decelerated without warning. The vehicle was towed to two independent mechanics who stated that the engine needed to be replaced. The vehicle was towed to coconut creek hyundai 4960 north, fl-7, coconut creek, fl 33073 (888) 441-7737 where it was diagnosed that metal shaving were in the engine and that the engine needed to be replaced. The vehicle was not repaired the manufacturer was contacted and informed of the failure. The failure mileage was approximately 90,000.

NoNoN NoneNone20191014

Was driving on the highway and heard a loud knocking. Pulled off exit ramp and continued to find a safe place to pull over. After pulling over into a parking lot, the knocking in the engine was much worse. Called for a tow and was towed to a garage. The repair garage stated the motor had spun a main bearing. ( the oil filter was safed). After they did there work i decided to attempt to drive it to a dealer ship. On my there the piston arm broke and went through the side of the block. Now the vehicle is no good.

NoNoY NoneNone20191010

Tl* the contact owns a 2012 hyundai santa fe. While driving approximately 40 mph, the vehicle shut off without warning. The vehicle was towed to hanlees hilltop hyundai (510-222-8882, located at 3285 auto plaza, richmond, ca 94806) where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and provided case number: 16263442. The vehicle was not repaired. The failure mileage was approximately 58,000.

NoNoN NoneNone20190923

Driving ca i580 westbound, bright sunny day (2:45pm 9/24/19) in 2012 santa fe with 111k miles on it. Going highway speed, without warning (no knocking, no acceleration issues) the engine shut down: oil, battery and engine lights illuminated. Having no power steering, i muscled the car down the nearest off-ramp (coasting 3/4 mile, i was lucky to be in the far right lane). I had also owned a 2011 sonata that went thru 3 engine failures with symptoms (each time, acceleration issues, gearing hesitation and knocking occurred). With the santa fe, no such symptoms, it just shut down after running perfectly. I called roadside assistance and they tried to jump start the car -- no luck. A tow truck took the car to a local hyundai dealership in dublin, ca. They determined that the crankshaft was frozen causing an engine seizure. I asked if this car was covered under the various engine recalls that have plagued numerous other hyundai models and they said "no". So it seems i am another victim (4 times over; the sonata was lemon lawed) of hyundai's engine shoddy manufacturing issues. I am awaiting the hyundai service department's official report and cost analysis. I will be contacting hyundai america's customer service tomorrow.

NoNoN NoneNone20190919

Car with less than 39,000 miles and proper oil checks and changes: oil leaking from the oil pressure sensing unit. Per auto body shop- multiple hours of labor for fix with hefty cost. How is it that a component to the powertrain with this low of mileage is breaking down?

NoNoN NoneNone20190916

When a bluetooth device is plugged into the available plug(auxillary plug) in the front dash of the vehicle the radio/cd/phone connections work on and off(mostly off) if lucky you might hear the stereo for a few minutes then it goes off again for days. When unplugged the radio keeps working. My drivers side power window has not worked a few times. The available connection for the cell phone does not work all the time. There is some kind of electrical problem in my vehicle. These ongoing problems have been going on for about 1 1/2 years after i bought the vehicle.

NoNoN NoneNone20190914

I was driving down the interstate with cruise control set at 80 mph, when the engine started making a horrible sound. A sound as though it had no oil. I pulled off the interstate and had to have vehicle towed to the mechanic. I learned the engine blew a rod and needs to be replaced. 114,000 miles on it.

NoNoY NoneNone20190912

Tl* the contact called on behalf of her mother who owns a 2012 hyundai santa fe. While driving 55 mph, an abnormal noise was detected from the vehicle and the engine stalled. The vehicle was towed to an independent mechanic where the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 96,000.

NoNoN NoneNone20190911

I was driving on the interstate at speed when my 2012 santa fe began making a loud rattling sound and losing power. I was able to safely move to the shoulder and stop. The engine then stopped. I was towed to a local garage where a technician inspected the engine. It was found that one cylinder failed and filled up with oil causing a total engine failure. The engine has to be replaced. My vehicle has 101,000 miles on it. Very expensive $6000.00 engine replacement. Car has run wonderful up till this point.

NoNoN NoneNone20190905

The vehicle stops running in the road without warning and is unable be restarted. Attempts to charge the battery fail. When taken to be evaluated by the brand dealership, they only change the battery and say that it has been fixed. Within 3-4 weeks, it will shut down in the road again. This has occurred four times, and each time, i take to be serviced and they are unable to reproduce the failing issue. I have reached out to corporate, and have quickly dismissed my case. There was a class action lawsuit in 2016 concerning the exact issues i am experiencing with the vehicle. I would think with this type of documented liability, there would have been a recall on the vehicles or a warning notice dealerships were required to present with the sale. I do not feel comfortable trading the car in as the issue will be transferred to another consumer.

NoNoN NoneNone20190904

The vehicle stops running in the road without warning and is unable be restarted. Attempts to charge the battery fail. When taken to be evaluated by the brand dealership, they only change the battery and say that it has been fixed. Within 3-4 weeks, it will shut down in the road again. This has occurred four times, and each time, i take to be serviced and they are unable to reproduce the failing issue. I have reached out to corporate, and have quickly dismissed my case. There was a class action lawsuit in 2016 concerning the exact issues i am experiencing with the vehicle. I would think with this type of documented liability, there would have been a recall on the vehicles or a warning notice dealerships were required to present with the sale. I do not feel comfortable trading the car in as the issue will be transferred to another consumer.

NoNoN NoneNone20190830

While driving the car all the gages started to flicker on and off. The radio started to come on and off and while driving on the highway it just stopped. We replaced the battery and everything.

NoNoN NoneNone20190827

I was driving on the highway when the engine began to make a noise. It is an engine failure and has to be replaced.

NoNoN NoneNone20190820

Lights appeared on dashboard on my vehicle on morning of 8/21/2019, on my way to work. After work, i stopped by bachman hyundai in jeffersonville, in to get diagnostic of what was going on with my vehicle. I met with the service person i would normally see. I was told me that my wheel speed sensor rear lh open/short, part #C1206 and wheel speed sensor rear rh open/short, part #C1209 + she told me i would need to replace my rear rotors as well, i stated i had my rear rotors replaces about a year &a half ago. She quoted the job more than $1200.00 including parts, labor + taxes. I purchased my hyundai santafe from jim ellis hyundai in atlanta, ga. I reached out to a service tech i trust at jim e. Hyundai/atlanta, he informed me that this was a recall part and hyundai should do a pa replace free of charge. I went back to bachman hyundai, in, told her what was told to me. Pa was done, pa was declined. She stated yes she knew of the recall & why didn't she mention to me. She stated i had not had all of my vehicle serviced at there location and that i was not the original owner and it had more than 13k miles. I asked what did all of this have to do with repairing my vehicle? I contacted atlanta back, was given # for hyundai usa. They could see that pa was done & declined, i asked why, he didn't understand why. He updated a new case # and escalated my complaint and sent new case # hyundai, in to get job done. I received call from hyundai usa today, only toe told that my vehicle is out of warranty is why they cannot repair this recall issue. Please ! I need your help in resolving this simple issue. Today the lady told me, well take your car back to atlanta and have them repair it because they were not approving repairs. So unfair! I have received so many conflicting stories not to repair this recall. Please help me! Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20190816

Car had 79000 miles. When driving, motor started making ticking sound. I stopped the car and checked the oil. It was full. 2 miles later, the engine started knocking, no warning lights of any kind came on on the dash. Before i could park it off the road, a rod went through the block. The broke rod had a number 4 stamped on it.

NoNoN NoneNone20190714

After hearing a metal rubbing sound when turning right, took the 2012 santa fe into the shop. The mechanic discovered that the front right strut ruined was ruined, the plate it was attached to was broken, and both front coils rusted and broken at the same spot. This seems like a major defect for both coils to be broken at the same spot. This greatly jeopardized me, my wife and the three children in the back seat.

NoNoN NoneNone20190705

While traveling home from vacation on i75s we heard a strange rattling sound and immediately lost all power. Had to coast to the left which put us in a very dangerous situation. Highway patrol had to stop traffic and we were able to get car to the right side. Barely. Was towed to the nearest chevy dealership because no one else was open. Was told i needed a new engine. I've owned this car for 2 years with no warning of any problems. There are no recalls. I'm having the car towed to my home in ms. Car has 90,000 miles. There are no recalls but there should be! This problem could have caused a serious accident !

NoNoN NoneNone20190630

Loud clanking noise on right front side. Strut is broken. Popping cover off under hood. Lot of movement. I read there are a lot of issues with right front suspension on 2012 santa fe. If this is true where is the recall. Parts are very expensive

NoNoN NoneNone20190621

My son was driving with 3 other young people in the car at low speed and the car began making a loud knocking noise and stopped in the middle of an overpass. He had to coast backward off the overpass. Thank god no one was behind them or they could have been killed! When i called hyundai customer service they said the 2012 had 'no recalls' but when i reviewed the information on other recalled vehicles different year but same issues. My question is are people going to have to die for something to be done about this? Why aren't these 2012 santa fe's being recalled like the others? Please make this a mandatory recall so no one is killed before it's too late. Please! Mother's love for her child and his friends. Recall this car!! He has not had the chance to bring the car to the dealership yet as he was afraid to drive the car. It was towed to his apartment because it was 9:30pm. He is not familiar with the area because he's in college for his masters degree. What are we supposed to do? Help please! Electrical lights came on vehicle made a loud knocking noise and stopped in the middle of the road the car starts but makes the loud noise

NoNoN NoneNone20190615

While driving straight at highway speed, the engine warning light came on and within 30 seconds the engine completely shut down. The vehicle lost all power and control so abruptly that i was not able to get it out of the traffic lane. After having it towed, two separate mechanics advised that the engine has seized due to lower engine failure, likely a defect in the oil sending unit. The vehicle has 116,000 miles, just being the factory warranty limit, and had had regular documented maintenance and shows no sign of abnormal wear or neglect. I an having a complete and costly engine replacement. I have contacted hyundai and they refuse to take any responsibility for the defective engine.

NoNoN NoneNone20190606

Water keep getting into my rear light casing. I had them replaced once but there is water in them again and i understand this might short out my rear lights. We are getti g a lot of rain this season

NoNoN NoneNone20190602

Car engine completely died while on highway without any warnings i am chocked my car has been perfect until now my car barely passed 100,000 and both warranties expired also body pant is chipping off.

NoNoN NoneNone20190531

Drove the vehicle to an even with no issues. Parked in the event venue garage. Car ran perfectly up to this point. After the event as we where leaving the garage we heard knocking in the engine and had trouble accelerating. We thought we may have gotten a bad batch of gasoline as we filled the car up on our way to the event. We drove the vehicle home with very carefully and had the vehicle towed to the dealer the next monday. We where told the engine needed to be replaced to he tune of $10,000. As stated before the car ran perfectly on our way to our event and the engine was knocking when we started it back up. The car has 104000 miles and has had very minor issues up to this point. The car is still at the dealer so i do not have any documentation as of yet.

NoNoN NoneNone20190531

Right rear brake light assembly leaks water shorting out the right rear brake light, this should be a product recall

NoNoN NoneNone20190527

Bought the car with 139,000 miles on it. Had a clean car vin report. Drove it for 3 months with no issues. Slowed down on a dangerous 2 lane highway for a car turning left in front of me and suddenly couldn't accelerate and the engine lost all power, making a loud grinding noise. I was stuck with no steering, no power and no hazard lights half way off of the highway. Luckily a truck pulled in behind me for safety and 2 passengers helped me get it off the highway. Had it towed to the auto shop to fund the engine needed to be completely replaced. The dealership was kind enough to eat the costs of labor, but we are out another $3,500 for an engine replacement on a car we've only had for 3 months. Further research shows multiple dangerous situations of engine failures on this specific model yet no recall has occurred. Will it take death's for hyundai to take responsibility for knowingly keeping cars on the road where engines can completely fail with zero warning?

NoNoN NoneNone20190417

The vehicle was stationary in a private parking lot at a doctor's office. I tried many times to start the vehicle. The engine sounded like it would kick over but did not. I then heard a kind of whirring sound when attempting to start the engine and noticed smoke coming from under the hood. I exited the vehicle and opened the hood. A significant amount of smoke was coming from the lower part of the engine. The smell was kind of electrical in nature. I was concerned that the engine would catch fire so i went into the doctor's office, asked for a bottle of water, then doused the left side of the engine. I left my car in the parking lot and was picked up by my family. I am quite afraid to even attempt to start the car again. I will have to call a tow truck to take the car to a mechanic. There is no reason for the engine to have smoked like that.

NoNoN NoneNone20190409

Nhtsa representative, i am writing to inform the nhtsa that other hyundai's engines outside of hyundai's 2012 and 2013 engine recall are experiencing the same engine failure due to rod knock, which poses a severe safety risk and that hyundai is not helpful in any way when reporting this. Our vehicle which failed on us 40 in the smoky mountains is a 2012 hyundai santa fe vin # #[xxx]. On april 10th at 6 pm while traveling on us 40 in the smoky mountains near chandler, north carolina in our 2012 hyundai santa fe towards our home in downers grove, il., we began to hear a knocking in the engine at any speed greater than 65 mph. Since we were traveling on the highway with no place to safely pull off so we slowed the vehicle to 60mph however the knocking sound became worst and then the car would not go above 55 mph without a terrible loud knocking. This was of course very scary and unsafe. With hazard lights on, we were able to exit us 40 in chandler nc only able to do <30 mph and the vehicle died in entrance of the sunoco gas station in chandler north carolina. During this whole time no check engine or any emergency light warned us of the engine malfunctioning and the safety risk we had encountered with the engine dying. The santa fe was towed to the hyundai dealership of asheville, nc and dropped off at 11pm where it was found to have bad rod knock and needing a new engine. Hyundai should be held responsible for their engines that put their customers at risk and 2012 santa fe engine should be on the current engine recall for engine failure due to rod knock. Several mechanics at various shops have stated this is happening regularly to hyundai's engines. Please assist us in holding hyundai responsible and modifying the engine recall to correctly encompass our model (2012 santa fe engines) before serious harm comes to someone. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20190401

My vehicle suddenly shut off while turning down a city street at slow speed. No safety/warning lights came on. I cranked it back up and it ran fine for a few weeks. It seems to run fine on open highway but at a stop or slower speed it will cut off leaving me in danger of a collision at busy intersections. With no warning again it did the same thing at a red light. I cannot drive my vehicle now because of the safety hazard. I had my truck towed to a garage-then was advised that a hyundai dealership would need to fix it so i had the expense of two towings. The hyundai dealership has now informed me that the computer check shows a timing tooth may be off and that with the expense in will incur i am better letting them put an entire new motor in. I am so upset this is happening due it being my only means of transportation.

NoFireN NoneNone20190326

Came home 8 pm. Son came home shortly after 10 pm. Just after midnight my car alarm started going off (car locked and parked in driveway), i got out of bed looked through blinds and saw my car was on fire. I ran to kitchen grabbed fire extinguisher attempted to put out fire and called 911. Fire dept determined fire started inside car at wiring area.

NoNoN NoneNone20190325

For the second time oil pressure switch has failed and needs to be replaced car only has 58456 miles on it another 420 bucks

NoNoY NoneNone20190315

Tl* the contact owns a 2012 hyundai santa fe. While driving approximately 70 mph, the vehicle shut down without warning. The engine was restarted and the vehicle was towed to an unknown dealer in jackson, tn. The manufacturer was made aware of the failure and stated there was no recall. The vehicle was not diagnosed or repaired. The vin was unknown. The failure mileage was 100,000.

NoNoN NoneNone20190314

I had just merged onto the interstate i-90 at rush hour, at about 55-60 mph when the steering froze and the car totally stopped. Fortunately i was able to get the car into the breakdown lane and get out of traffic. The car was towed to the dealer where i purchased it & maintained it regularly. Their mechanics checked it out. I was told the problem was the bearing material went first, causing a seized crankshaft. Need a new engine at 105,000 miles !!! Dealer cost of new engine was stated at $8000. They also gave me the alternative of buying a used engine for $6000 but only with a 3 yr warranty. At my normal usage, assuming i continue to drive about 17,500 mi/year, it will cost me $8000 plus regular maintenance to get another 52,500 miles out of this car. This is a totally unacceptable issue that the manufacturer is not handling in a pro-active manner. At least hyundai could extend the warranty for my car to allow this fix to be done at no cost to me. They obviously kept the scope of their recall too narrow because pages and pages of complaints exist on nhtsa website are describing the same problem that i had. This is a dangerous problem that needs to be addressed.

NoNoN NoneNone20190302

To whom it may concern ,i currently own santa fe the problem is hyundai is not recognize the problem with the vechicle i expiain to the service dpt,i absorb a jerk loses acceleration power next escindicator dbc lights comes on tachometer goes 0.The vechicle is still in motion .I turn the ignitionoff restart the vechicle thevechicle return back in normal state service replied i have to wait for a service lights.Iam aware that santafe fires begins in the eng also in the rear.Hyundai dont have an answer they want me to drive in danger.I dont need a tragedy.Please help [xxx] thx you. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tt

NoNoN NoneNone20190227

2012 hyundai santa fe purchased at 89,000 miles from the dealer with clean carfac. Maintained with oil changes regularly, every 2-3k miles. No issues. Went to start the car 90 days after purchasing it and the engine failed, rumbled loudly and shut off. Engine lights came on. Mechanic told me it was tension timing chain & replaced it for $2,000. 2 months later (now) the same thing is happening, only now it's a loud knocking noise and blue indigo smoke coming out of the exhaust. I have not even driven this car for 6 months and i do not drive very often (live and work in the city). This same engine is in the 2013-2014 which have officially been recalled, so we all need to place a lawsuit on hyundai for the 2012 santa fe! My mechanic told me this engine is defective and the manufacturer did not seal the oil pan properly so the oil leaks out constantly while the car is idle. I was told it needs a new engine, and am currently fighting with hyundai corporate to get them to replace it free of charge! Can anyone help!

NoNoN NoneNone20190131

Tl* the contact owns a 2012 hyundai santa fe. While driving, the transmission downshifted into a lower gear on its own and the vehicle stopped. An independent mechanic inspected the vehicle and stated that it was still under the 100,000 mile warranty and referred the contact to the dealer. Pohanka hyundai (1770 ritchie station court, capitol heights, md 20743, (240) 788-4240) determined the cause of the failure was not the transmission. The dealer initially found codes related to the abs speed sensor and stated that there appeared to be an electrical failure with the electronic stability control. The dealer further stated that the abs modular was activating on its own, which caused the failure. The repairs would cost $2,900 and the dealer stated that it was not covered under the warranty; however, they offered to cover a part of the labor costs. The dealer had the vehicle for over a month and test drove the vehicle. The dealer stated that the failure recurred after all the repairs and concluded that the transmission may be the cause of the failure. The dealer stated that the original warranty would not cover the repairs because the contact's mother passed away; therefore, the original power train warranty was voided. The manufacturer called the dealer and offered to contribute $630 towards the repair. The failure mileage was 79,000.

CrashNoN NoneNone20190117

While driving the engine would decelerator then cut out. I can be on the highway going speed limits of 70 or on a side street going 30 or under. It even happened when i pulled out of my drive way and drove down my street (4 houses down) and got to my cul-de-sac and all power shut down. Neighbor had to stop to avoid hitting me because i was rolling and could not stop. All power to steering wheel and brakes would be non operational. I have to manually pull the wheel to one side to avoid traffic, causing an accident, or from being hit by head on traffic. The first occurrence was in february of 2017 and the most recent was january 18th on my way home from work. It has happened to us over a dozen times and found blogs that state that hyundai denies that this is happening.

NoNoN NoneNone20190113

While driving on a busy street, i slowly turned a corner and suddenly lost my power steering and brakes and the engine stalled out. I immediately turned off the engine, sat briefly blocking the heavy traffic, after being slightly shaken in the incident, started it up again and proceeded to park and get lunch. After lunch, the car started up ok, i got on the road and shortly after, i noticed the engine light come on so i immediately limped into a nearby car repair place . They determined that there was very heavy sludge clogging the oil filter, even though we had regular maintenance on the vehicle and never had any engine indicators ever come on before. They cleaned out the sludge in the engine and replaced the filter and pump. Now that i am reading about everyone's engine problems with oil not getting into the engine, and after hearing on tv about hyundai refusing to recall my particular car, i am very afraid to continue driving it, since recently i have experienced twice a certain sluggishness/dragging with a slight knocking feeling in the steering wheel. I noticed this effect twice after having driven the car at speeds of 60-70 mph for a long period of time. Each instance, i slowed to the side of the road, checked to see if i could see anything obvious, which i didn't, started up again onto the highway. The weird dragging and shimmy continued, so i drove at or under 50 mph until it slowly dissipated and went back to what felt normal. I was very disappointed to find out that there is no recall on my hyundai santafe 2012, we bought it second-hand from enterprise car sales. I rely heavily on this vehicle to drive 2 1/2 hours each way at highway speeds to care for my elderly mom's needs in baltimore. I don't want to die on the highway before my mom dies in the nursing home!

NoNoN NoneNone20190113

Add my rear tail light assemblies filling with water and condensation to the list of complaints. Back up and brake light bulbs must be replaced after any heavy rain event.

NoNoN NoneNone20190101

My car is shaking when the vehicle gets up to around 60 miles an hour.

NoNoN NoneNone20190101

2012 hyundai santa fe. Consumer writes in regard to nhtsa safety recall 20v-746. The consumer stated the vehicle sputtered as if it were running out of gas. The failure has occured on multiple occasions. The dealer was unable to determine the cause of the failure.

NoNoN NoneNone20181229

My vehicle is a 2012 hyundai santa fe with 131,000 miles. I was driving on the highway traveling about 65 mph and lost power steering, power breaks, and speed control. My car began to slow and would not accelerate and was difficult to steer. Fortunately i had enough power/speed still to get over into the breakdown lane. I was able to use my directionals and hazard lights once on the side of the road. I shut off the car and attempted to start it again several times without success. The check engine light was on, as was the oil light and battery light. There was no discernible warning that would have indicated an impending engine failure. I had already driven 75 miles of my trip and it simply stopped running. In the middle of the highway! The cause of the problem is unknown to me and currently unknown to my mechanic. I had to have my car towed 50 miles to the mechanic. Getting it to a dealer would have been even father.

NoNoN NoneNone20181217

Door locks keep locking and unlocking. Has not stop doing this

NoNoN NoneNone20181216

Noticed my vehicle was pulling to the right and just felt wrong when i drove, took it to a mechanic to check the alignment and brakes (because it was time for pads). The mechanic was shocked to find the strut on the passenger side had rusted and broken completely. Hyundai was going to charge me to check it out and repair because i was outside of my warranty. The mechanic told me to check for a recall since it was not a common issue, there was not a recall so he suggested i file a complaint.

NoNoN NoneNone20181208

Motor started knocking while driving, took to shop and was told motor is no good. Needs to be replaced. Cost 6100.00

NoNoN NoneNone20181111

On monday, november 12, 2018 i was driving at 60 mph on interstate 64 in newport news, va. I started hearing a clanging noise from the front of the car. I thought a fender had come loose. The noise persisted and i realized it was coming from the engine compartment. My vehicle, with 140,527 miles also had a burning smell although there was no fire. I pulled over to the side of the road and was towed to williamsburg hyundai dealership in williamsburg, va. They called me later that day and told me that "something had come loose in the engine and made a hole in the engine block". I was told i needed a replacement engine at a cost of $7,200 when the vehicle is only worth about that on the private market. The dealer did not inform me about the issues with the theta ii engines in the 2011-2014 hyundai sonatas which has the same engine and has been recalled. I called hyundai customer care and opened a case with them on november 15, 2018. They advised me to have the dealer submit a claim request form concerning the incident and they would determine what to do. Nhtsa needs to recall all 2012 santa fe's with the theta ii engine now before someone is killed from a crash caused by an engine malfunction at high speed. My hyundai case number is 12401191.

NoNoN NoneNone20181019

"takata recall" my abs lights are on and will not go off as well as the downhill light moving and stationary. The mechanic said it is a sensor in the left rear hub that needs to be replaced.

NoFireN NoneNone20181012

Driving on interstate highway the engine had a failure and a rod went through the engine block and the oil dump started a fire.

NoNoN NoneNone20181012

2012 hyundai santa fe. Consumer writes in regard to safety recall due to fires and meltng wires and questions if vehicle falls uder recall. *as *js *js

NoNoN NoneNone20180930

My abs lights are on and won't go off. I had it checked for 80$ to get told it is a sensor in the rear hub of tire that is not reading the tire speed. They want 500$ to repair it.

NoFireN NoneNone20180929

Was driving on the highway and heard a rattling/clunking, my rpm's shot up and i couldn't accelerate past 60. The check engine light came on and then shut off briefly. Then all of the lights on my dashboard came on and i pulled over but had no power steering. Once i pulled over the car began to smoke so i turned it off. I then heard a loud pop and saw a thick black smoke coming from the hood and within 30 seconds the front of my car was in flames. It is believed to be an issue with the engine and there is the start of a class action law suit on this engine.

NoNoN NoneNone20180826

It starting slowing down while driving and a really loud noise and then shut down.. Had to have it towed to auto lenders that where i purchase the truck and they said the engine was done... Second opinion and the mechanic indicated the same "needs a new engine"

NoNoN NoneNone20180802

Was traveling on interstate at 70 mph. Exited and slowed to about 35 mph, at which time the engine shut down. Engine started right back up and ran ok rest of way home. The next day when driving up a hill, engine began to knock and check engine light came on. I continued on to an autozone where i had it checked with a code reader. Code retrieved was P0014 which is b camshaft timing over-advanced or system performance bank 1. Removed valve cover and front cover and inspected the camshaft and timing components. These checked ok, removed oil pan and discovered that the #4 rod bearing had spun on crankshaft. I then found that hyundai had had this problem with many of their 2.4l engines and that there was actually a recall on some. I contacted hyundai by email and was informed that my vin# was not included. So now i am stuck with a vehicle that i owe on and that will cost me at least $5,000 to have a new engine installed, which i can not afford.

NoNoN NoneNone20180731

The airbag light stays on even after it was reset by the dealership.

NoNoN NoneNone20180709

Catastrophic engine failure on the highway at 112k miles. Connecting rod through the block. This same engine has been recalled in sonatas and kia sorentos of the same year, but for some reason not the santa fe. The sonata and sorentos were recalled due to manufacturing processes leaving metal debris in oil passages, which eventually blocks oil from reaching the rod bearings leading to the same failure our santa fe experienced. Hyundai needs to expand the recall to all effected models.

NoNoN NoneNone20180704

When driving at approximately 40 mph, the engine seized causing the steering wheel to lock and the brakes became extremely difficult to push in. The vehicle was entering a turn on lake shore drive in chicago il. The vehicle had to be towed off the road and will not start.

NoFireY NoneNone20180623

Tl* the contact owns a 2012 hyundai santa fe. While attempting to start the vehicle, it caught on fire. The fire department was able to extinguish the fire. There were no injuries. The vehicle was towed to chapman scottsdale hyundai (6601 e mcdowell rd #3, scottsdale, az 85257, (480) 424-3558) where it was diagnosed that the starter caused the fire. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,143.

NoNoN NoneNone20180622

Tl* the contact owns a 2012 hyundai santa fe. While driving 45 mph, the vehicle inadvertently accelerated without warning. The vehicle was taken to capitol hyundai (1050 capitol expressway auto mall, san jose, ca 95136, (408)-340-7321), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 61,429. The vin was not available.

NoNoN NoneNone20180608

I own a 2012 santa fe., my engine seized out of blue on a well maintained vehicle. The 2012 kia sorento engine was recalled (which is the same engine as mine), and 2013 & 2014 santa fe engines recalled. Can you please tell me why the 2012 santa fe with same engine as the sorento and the 2013 santa fe, has not been recalled. I have found multiple reports of same problem on the internet and on this site!

NoNoN NoneNone20180604

While driving up hill yesterday my car just died. The engine light went on and the car stopped. I am now learning that hyundai engines have a default. They do not let enough oil in the engine regardless of oil levels and thus as you drive, the engine is disintegrating. The engines usually die a little after 100000 miles. My car has approximately 116000 miles. This is dangerous. Lucky this happened on a small back road so no one got hurt, but what if this happens on a major hwy? Accidents/death even. We own another 2012 sante fe and i am scared to drive it now.

NoFireN NoneNone20180531

Tl* the contact owns a 2012 hyundai santa fe. While driving 55 mph, the vehicle stalled and smoke came from the engine compartment. The contact also mentioned that the engine made an abnormal noise. The vehicle was taken to southtowne hyundai (7665 us hwy 85, riverdale, ga 30274, (770) 471-1000) where the contact was informed that the engine needed to be replaced. The vehicle was not replaced. The manufacturer was made aware of the failure. The failure mileage was 121,000. *tt consumer stated car is undrivable, engine failure or smoke coming out of the tail pipe. It should be recalled. *jb

NoNoN NoneNone20180530

Driving down the tollway at 75 mph the engine made a knocking sound and then completely shut down. My husband was able to coast if off the tollway . It was towed to the dealership where they came to the conclusion that the engine blew and recommended getting a new engine. However, with it being just at 102k miles its right outside of warranty. The dealership is telling me corporate wont cover it but i have filed a formal complaint with hyundai corporate and they are in the process of reviewing the claim. After reading all of the other horror stories, i believe they will come back with some excuse. This has got to stop. They said it would be 3-5k just for a new engine alone... This is outrageous.

NoNoN NoneNone20180511

On may 12th, 2018 i was driving down the highway when the car started to jerk, i keep my foot on the gas but could feel the car slowing down. I was passing a vehicle at about 60mph and another car was behind me. This car has about 140,000 miles on it. And now it's knocking. I had it towed to texan hyundai in rosenberg, texas. I was told i need a new motor. This one has internal problems. I was also told these motors are no longer made and one was found with 75,000 miles on it. Total repairs was close to $8000. I have kept it well maintained and never had problems with it.

NoFireY NoneNone20180507

Tl* the contact owns a 2012 hyundai santa fe. While driving 65 mph, the contact heard an abnormal noise and noticed black smoke coming from the hood. The contact pulled over, lifted the hood, and noticed flames. The contact was able to extinguish the flames. The vehicle was towed to the contact's residence. The dealer (mcgrath city hyundai, 6750 w grand ave, chicago, il 60707) was contacted and stated that no oil was going to the engine. The manufacturer was also contacted and unable to assist. The vehicle was not repaired. The failure mileage was 120,000.

NoNoN NoneNone20180504

My issue is that my 2012 santa fe died while i was driving at about 55 miles per hour. I was somehow able to muscle the steering wheel a bit to the right to get out of heavy traffic and get to the side of the road. This took place on saturday, may 5th, 2018. I came very close to suffering physical harm and even death. I had the car towed to a mechanic. The charge was $800 and they then told me my engine was blown due to a rod lodging or going through the engine. I also incurred about $50 in uber fees to go back and forth. I know that there is not a recall for the santa fe in 2012 though i also know that hyundai lost a class action suit covering this same issue among others for the 2012 santa fe. I was advised to have the car taken to the dealer for evaluation and then the dealer will contact hyundai. I will have to have the car towed again. This will be the 3rd tow. Each tow cost about $50. I am confident that the issue was a timing chain being loose or malfunctioning causing the destruction of the engine. I would like hyundai to provide me with a replacement engine free of charge and reimburse me for my expenses. I would also like to express that this event has been very upsetting and that it was just good fortune that my wife or 2 daughters were not driving the vehicle at the time.

NoNoN NoneNone20180426

Front springs rusted, call recalled due to undercarriage rust, rub against tire, very dangerous hyndai of turnersville has vehicle now waiting to see if hyundai corporate will fix this issue free of charge

NoFireN NoneNone20180426

While driving the 2012 hyundai santa fe to tennessee from atlanta, with my wife and daughter as passengers, i felt a heavy bump on the interstate, and wondered if a tire had gone flat. Shortly after this, i saw heavy smoke in my rearview mirror, letting me know that there was a problem with my car. A person driving in a lane to my left told me the car was on fire, so i pulled over immediately. I got my wife and daughter out of the car, and walked them to a safe distance about 150 feet from the car. I had the car towed to a repair shop. The mechanic told me that a piston (or pistons) had blown through the bottom of the engine, and i would need to replace the entire engine. It was towed back to my house, and will no longer start. This was the final friday in april 2018. The vehicle was in motion, at a speed near 60 mph, on i-75 north from atlanta, driving straight ahead.

NoNoN NoneNone20180314

Had my 2012 santa fe towed in to a local repair shop for a horrible noise, and was advised not only did i need new brakes at only 43,159 miles (seems early for this too) but that both front coil springs and strut mounts were extremely rusty and completely broken. These springs already had the 'boot' from the factory which was their 'fix' for prior model years with this same problem. There have been recalls for this problem up to 2011 model year - but not the 2012. My vehicle was just out of warranty. --- note - i still have the broken coil springs as proof.

NoNoN NoneNone20180304

Front coil spring rusted and broke; it rubbed against my tire. Not sure how tire did not rupture while i was driving on i-95. The other front coil spring was rusted, but it did not break yet. Clearly this part is defective. Coil had plastic sleeve on it, water must collect underneath and rust it out. Created case number 11066195 with hyundai, but they have not acknowledged any responsibility, despite my repeated concerns about safety. They also would not reimburse me for repair because 'it was outside warranty' and that i went to my family mechanic (due to lack of responsiveness from hyundai). I saw online that hyundai has had a history of defective front coil springs (even as recent of 2018), yet they have not taken my complaint seriously.

NoNoN NoneNone20180201

Intake manifold runner code P200A makes car bog down went to dealer the part is not avail for 8 weeks seems to be a big problem they have several cars at dealership that dont run now mine does not warranted part but cannot get please help bogs down cant go over 20 mph

NoNoN NoneNone20180131

There have been numerous incidents that have occurred over the past few months. Is intermittent - can happen 2 days in a row or weeks apart. Symptoms when moving forward at a low rate of speed (stop and go traffic on expressway) stop to 10 miles per hour ... Every now and then hear a "clunk" sound from the rear of the vehicle - from above the spare tire area. Intermittent - can happen minutes apart or a week apart. Have read same type of complaints on internet. Took it to multiple mechanics ( hyundai & non-hyundai ) - neither of them could "reproduce" the problem.... Which is the "problem".... As i told them and have posted here.... This can happen twice in one day and then not re-occur for a week or two..... The mechanics look at me like i'm nuts after they've driven it around and not been able to "reproduce" the problem... Scenarios #1 the vehicle was in motion; at a very low rate of speed (0-7mph); on an upward incline; stop & go traffic #2 the vehicle was in reverse, at a very low rate of speed (0-7mph); on a downward incline with sharp turn to the right - backing out of driveway to street #3 the vehicle was in reverse, at a very low rate of speed (0-7mph) straight back

NoNoN NoneNone20180127

This vehicle has a problem with stalling and hesitation when coming out of turns and at speeds between 60-80 mph. I have mention this to the dealer several times and they continue to say they cannot find anything wrong. Because there is never any lights on and no codes. This is a very bad problem someone is going to get hurt from this or die from this. But no one will know because the symptom will not show up as a code on the system, if they die the story cannot be told. Please look into this, i bet if you check with owners of this vehicle you will find the same problem not only the same yr of mine but newer ones. This problem has been happening ever since i have owned this vehicle. I have now a 109,000 miles on it now. On 01/28/2018 it done it several times on the highway.

NoNoN NoneNone20171231

I was at a four way-year-old and stop where i had to yield as i was doing the santa fe cut off and i lost all power steering wheel locked up and i couldn't control vehicle turn the key off and then turn the key back on the truck started 20 minutes later the truck would not start it when you return on the antitheft alarm keeps beeping

NoNoN NoneNone20171214

Vehicle began producing a loud knocking sound while accelerating. Mechanic advised that connecting rod bearing was damaged. Vehicle had approximately 100,000 miles and had received regular oil changes. Mechanic recommended replacing engine.

NoNoN NoneNone20171123

Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). Driving car at 25 mph - loud bang in engine area followed by short burst of banging. Car thru a connecting rod thru the motor block. This is a 2012 awd sante fe model - here is the connection this engine was made in alabama the 2.4 ltr four cylinder and was recalled due to debris in engine crankcases.....The sonata was the recall. This same engine is in my sante fe. My mileage is only 59+ k miles. They wont replace it. Your nhtsa reported this on september 25, 2015, a report written by [xxx] of consumer reports, this same engine was produced for sante fe, kia optima, kia sorrento etc. Don't you think that this 2.0 ltr and 2.4 ltr "theta ii" engine, which in sonatas alone was a 470,000 car recall... Is the very same engine that is failing in other models of kia and hyundai. This catastrophic engine failure at only 59k miles could have killed my daughter if she was on the freeway. Your report states this engine is the same engine built in the same us mfgr plant in alabama and that it was also used in the hyundai sante fe my vehicle- between their production of 2009 and 2012 - still a coincidence --- i don't think so. There are numerous reports of this engine failure in the internet and the pricing gauging of the consumer from $4,500 to over $8,000 when this defective engine should be replaced from hyundai for free. They are hiding the truth here look at this nhtsa written report. I don't have specific photos but can get them. Today the hyundai dealership on rt 130 burlington looked at my vehicle and declared that i need a new engine and then suggested a used low mileage engine. I want a new replacement just like they replaced in the sonatas with the very same engine, if you can help me at all or reopen this can of worms that hyundai is leaving under the rug it would help other people who have been hurt by hyundai. My contact [xxx]- cell [xxx] *dl

NoNoN NoneNone20171116

I have been having continuous issues with a loud "clunk" when my car is placed in reverse, turning, shifting gears. It's intermittent, but loud and hard enough that it feels as though the vehicle has been hit. The car does not kick off any codes, however a number of other santa fe owners have has the same issue and eventually needed to have the transmission replaced.

NoNoN NoneNone20171031

Driver tail light assembly is collecting condensation in it, causing tail light bulbs to crack and blow out. Several youtube videos show fixes, so this is obviously an issue.

NoNoN NoneNone20171020

Engine failure on interstate while travelling 70 mph. Knocking noise and complete loss of power. Would not restart. Dealership advised the motor locked up.

NoFireN NoneNone20171001

Mileage around 82,000 miles | always had routine, on time, maintenance | no engine light on (or any others) | on a trip driving down the highway going around 65mph with cruise control set (2 adults and 1 child in the car, not towing anything), our suv started making a strange noise when accelerating, then progressed to a consistent noise whether accelerating or not. We decided we needed to stop in the next town (about 20 miles away) to take a look, but before we could reach the next town the car without warning shut down, started smoking, and pieces of the car fell from below the car. My husband raised the hood and noticed the engine was on fire, and quickly put it out. We had the car towed to a hyundai dealership and just by raising the hood the mechanic knew the engine exploded, and informed us it would be around $6500 for a used engine. From the time the noise first started until the engine blew up we drove 12 miles. We have tried contacting hyundai to notify them of the issue, after waiting on hold for 30+minutes all they can say is there is nothing they can do since we are out of warranty, when we ask to speak to a manager one is never there and they promise that will have the manager call us back, but we have not received a phone call. After researching this issue, it seems we are not the only ones having issues with the engine. My husband used to sell hyundai's and knows for a fact that the santa fe and sonata's have the same engine - the 2011-12 sonata engine had a recall, why didn't the santa fe have a recall? The santa fe is my second hyundai to own, i will not buy another due to the issues with my santa fe and lack of customer service. Side note, why would i spend $6500 on another engine, when there seems to be an exploding pattern.

NoNoN NoneNone20170923

Started car, noticed the following dash lights were on: abs esc downhill braking checked online and found that hyundai recalled 1.7 million vehicles for this problem (defective brake lamp switch) up to 2011. I'm concerned that my 2012 car has the same issue, even though my vin is not included in the recall. These lights stay on no matter if moving or stationary.

NoNoN NoneNone20170907

My santa fe has only 78,000 miles on it and has been maintained very well. Despite this, during our evacuation for hurricane irma, the engine completely locked up on the highway, driving about 70 mph with cruise control. The vehicle was not under strain, we were not towing anything and only had 2 persons in the car. We were left having to get the vehicle towed to a repair shop where i was informed the the theta ii 2.4l engine that was in my vehicle was on recall. However the recall only covered this engine in the hyundai sonata models and for some reason was not covered in the santa fe. I can't imagine why an identical engine would be recalled for this problem in one model vehicle but not in another. I had even had the oil changed 3 weeks prior, which the mechanic confirmed that everything appeared fully functional and in good working order with the oil, transmission and cooling system.

NoNoN NoneNone20170831

Driver tail light assembly is collecting condensation in it.

NoNoN NoneNone20170825

I see there is a recall for 2013-2014 for the same engine problems i am having with my 2012. Is anyone else having the same issue? The engine has shut off on me a few times and i had to have it towed. Now i am hearing a tapping and it just seems like the engine is struggling to work. It seems like it doesn't want to go up hill. I don't know what to do. I have to take my car home today if i make it there and park it. I still owe on it until next year. My fiancee who is a disabled veteran and i live on a fixed income. I don't know how i am going to get to work tomorrow.

NoNoN NoneNone20170819

Driving down the road and a clicking noise started. It got louder as we went along. Took it to get diagnosed and was advised that the engine in these vehicles was bad and the only thing we could do was put in a new engine. None of the area used part stores will sell an engine from a 2012 because it is defective so cannot get a used engine and they want over 5k for a new one to fix a problem that is known by the hyundai company to be a problem.

NoNoN NoneNone20170818

We bought our 2012 santa fe with 68k on 8/29/16 from the hyundai dealer. On saturday (8/19/17) the vehicle completly shut off while driving onto the highway (92k). This experience was terrifying. Once the vehicle came to a complete stop, i put it in park and managed to start the vehicle again (the dash board didn't display any light) and drive it home without any further issues. On sunday 8/20, the vehicle shut off when accelerating from a complete stop, again the vehicle started and we were able to take it home. First thing monday 8/21, i drove the vehicle to the hyundai dealer for troubleshooting. They spent 2 hours and weren't able to to find anything wrong with the vehicle. As i was drive off from the dealer, the vehicle shut off once again. I went back to the service area and stated that this vehicle was not safe to drive. They proposed that the crankshaft would be a good starting point for the shutting off issues. They kept the vehicle from 8/21 thru 8/24. They wanted to test the vehicle after doing the repairs. I picked up the vehicle on 8/24 at 4:30pm. I was told the vehicle was all set and safe to drive. I was charged $357 for parts and labor. On friday august 25th about 6am, i was driving this vehicle to work, while the car was on the freeway (about 50mph) i heard a loud noise coming from the engine compartment and the vehicle lost power and i pulled over to the side of the freeway. The vehicle was making a lot of noise and did not wanted to move at all. I turned it off and had the vehicle towed back to the dealer once again that morning. I just recieved a phone call today (8/29) that the engine was blown on a perfectly well maintained vehicle. There is no warranty coverage from neither the manufacturer or dealer and we are being ask to pay 5.5k plus taxes for a replacement engine in need. This bad engine should be cover by the dealer or manufacturing.

NoNoN NoneNone20170802

Engine started making a popping sound clow to fast contingent on throttle. Engine threw a rod. Needs new engine at 77,000

NoNoN NoneNone20170728

I was driving down the highway when the car cut off. After coasting to a stop, the engine wouldn't restart. Towed it to the hyundai dealership in spartanburg, sc. They charged me $110 for diagnostics after which they told me it was my battery. I was driving home (nc) when it started making a horrible noise. I drove it to the closest hyundai dealership where they told me the motor was blown.

NoNoN NoneNone20170725

Clicking from engine but does not start crankshaft failed/broken upper oil pan broken due to crankshaft failure while driving there was a clicking sound then it froze up the steering wheel locked and had to pull over on side of road. Tried to restart the radio came on but the engine never started up

NoNoN NoneNone20170716

July 17, 2017 - while travelling from angier, nc to fayetteville, nc; i started hearing a noise coming from my engine, had car towed to aaa car care center. Informed of recall on engine by aaa representative. Called johnson hyundai of cary located in cary, nc to confirm car can go there. July 18, 2017 ' car towed to johnson hyundai of cary located in cary, nc. Talked to car maintenance consultant: matthew (matt) browning. Informed my car was of 5 cars there with engine failure. Informed of recall problem with engines. August 09, 2017 ' went to johnson hyundai. Informed i was #5 and informed by matt the process of sending the engines to be diagnosed. August 11, 2017 ' matt called me to inform me that my car did not meet the recall specifications but an engine could be installed for the cost of $4400.00 and i okayed it. August 14, 2017 ' i called for a loaner. August 15, 2017 ' matt call me and informed me that the engine they had did not check out and my only good option was for them to rebuild my engine for $7000 to $8000, they put in a high mileage engine that they would not guarantee or come pick up my car. Informed the other cars there with engine failure had warranties or extended warranties. I asked if i could find an engine and matt said okay. Later, texted matt back that i found an engine online from swengines.Com. He called me and told me he need the vin number of the engine. August 16, 2017 ' matt called and said he need to see the engine before he could say he could install it or give me a price for installation. August 17, 2017 ' i went to johnson hyundai to retrieved my car, matt told me that he was looking out for me and told me the car was stored at another lot. The aaa tow truck retrieved my car.

NoNoN NoneNone20170618

Tl* the contact owns a 2012 hyundai santa fe. While driving 45 mph, there was an abnormal noise coming from the engine. The contact stated that the vehicle lost momentum but never stalled. The vehicle was taken to rockland hyundai (located at 140 new york route 59, nanuet, ny 10954, tel: 845-402-8623) where it was diagnosed that the engine seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000. Updated 08/09/17*lj****updated 08/23/17*lj the consumer stated that the vehicle had an oil filter defect. Updated 8/25/2017*js *cn

NoNoN NoneNone20170606

Purchased vehicle new 6/15/12. We changed oil at proper intervals. I noticed when we first started car a tappet noise coming from engine. No lights shown on dash. I immediately took it to the nearest hyundai dealer in fear of causing damage to engine. They kept car for about 4 hours . They called and told us engine was gone. We purchased extended warranty at time of purchase. They told us sludge was in engine. This was caused by owner neglect. Found numerous owner testimonies on line which the same thing. Hyundai has numerous class actions suits on them. They have major manufacturing problems with the cleaning process with metal filings left in engine. Look on line under hyundai engine failures there are numerous websites regarding this issue. Consumer needs to be made aware of this if they don't already. Word of advice , stay far away from hyundai. They don't stand behind their so called warranty. The extended warranty is not even worth the paper its printed on. The best thing they could do is take care of all complaints against them and then go bankrupt.

NoNoN NoneNone20170605

The car turns off while driving. It has happened randomly. The engine dies. I almost got hit by a big rig cause my car stalled while driving on the freeway.

NoNoN NoneNone20170604

Tl* the contact owns a 2012 hyundai santa fe. While driving approximately 25 mph, there was a tapping noise occurring from the engine. There were no warning indicators illuminated. The vehicle was driven to the contact's residence and then later taken to ettleson hyundai (6420 joliet rd, countryside, il 60525, phone number: (708) 231-4586) where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact that the dealer placed a title brand on the vehicle and would not repair the vehicle due to the expiration of the warranty. The approximate failure mileage was 65,000.

NoNoN NoneNone20170527

We have had 3 separate instances when our suv stalled and the engine shut down when proceeding to drive once a stop signal changed. The most recent occurred yesterday when we made a right turn onto us 101 from steiner street in sf. The power steering went out, the brakes failed and the engine shut down. The car restarted once i got it back into park. It was a harrowing experience on this busy street

NoNoN NoneNone20170517

Moisture inside both tail light assemblies

NoNoN NoneNone20170415

I have a 2012 hyundai santa fe i purchased used 2 months ago. Yesterday on easter half way back from family gathering all the sudden the motor starts making very loud ticking sound. I was terrified as was my 3 children. I slow to a coast andcontact dealer. The office was closed i tried many numbers. Then while coasting on side of road within only minutes my car makesvery loud n julting pop sound starts smoking n metal flies from under the vehicle. The vehicle stops completely n has to be towed. I pick up pieces after they cool. They was smoking hot but no engine light warning or overheat warning what so ever. At dealers today i was able to look under my car and a chunk of the bottom.Of motor had completely blown out putting my 3 babies my boyfriend n i in serious danger. I just found out there was a recall for some of these motors and i think its clear that this was a huge defect as well. Cars don't run fine then blow holes in bottom of motors in minutes out of the blue. Pls contact me. I have less than 100,000 on this car and everything in it. Pls help my family. I was simply turning off a city street on hh hwy only got up to 20 to 25 when ticking began. (i have video so you can hear noise but wouldntlet me send)

NoNoN NoneNone20170405

Began making loud knocking sound. And engine died. Oil came out of the bottom of the car. The car was traveling at approximately 55 miles per hour when it broke down. It was on a busy highway traveling straight.

NoNoN NoneNone20170405

I was driving on a city street, heard a loud noise and then the engine completely shut off. I have done research and found similar issues in other hyundai vehicles with the same engine which is why this is a huge safety concern

NoNoN NoneNone20170404

After 104,000 miles, my santa fe 2012 engine died on the road. Heard a knocking sound, and then the gears locked, and i was stuck in the middle of a busy street. The santa fe was towed to the dealership, and told there was a huge hole in the engine. Told i would need a new engine. Price $8,000 for the repair. Went to my local mechanic, and paid $5,000 for a new engine. I need to know where i can file with hyundai, for i heard of a possible recall on 2012 santa fe's in the near future. Any suggestions?

NoNoN NoneNone20170401

My wife was driving at highway speeds on the beltway around dc when the engine seized and the car shut down. She was able to coast to shoulder where aaa then came and towed her to a shop. Shop said it was the engine and we had to take it to a hyundai dealer. Dealer said it was a battery issues, replaced the battery and charged us for it. Four days later at highway speeds on i-95 north the engine locked up again. The dealer is telling us it is now an engine issue, which was somehow not the problem the first time. The check engine and warning lights did not come on before the failure and all of the fluids are full to standard levels. The dealer is saying they have to replace the engine and hyundai corporate is saying there is nothing they will do for us. Vehicle was built only 5 years ago, and only has 72,000 miles on it. Because we are the second owner, the original 75,000 mile warranty now only goes to 62,000. She or anybody else around her could have been killed.

NoNoN NoneNone20170401

A safety accident has not happen with my vehicle but i do not feel safe driving somewhere at night since my front dome lights have quit working when i open my door. I don't have any warranty because y'all took away the good warranty since the car was originally my mother's.Please recall

NoNoY NoneNone20170330

Tl* the contact owns a 2012 hyundai santa fe. Without warning, the engine seized. The dealer and manufacturer indicated that the vehicle was excluded from nhtsa campaign number: 17v226000 (engine and engine cooling), although the vehicle was exhibiting the same condition in the recall. The vehicle was towed to the dealer where the engine assembly was replaced. The contact was uncertain if the oem part would fail again. The approximate failure mileage was 85,155. Updated 06/21/17*lj *cn

NoNoN NoneNone20170205

2012 hyundai santa fe. Consumer writes in regards to engine problems. *ld the consumer stated that the vehicle stalled with no warning. The vehicle would not start and the shift lock froze. The engine needed to be replaced. *js

NoNoN NoneNone20170201

Rear drivers tail light filling up with water.

NoNoN NoneNone20170116

Takata recall i brought my car 1 year ago i've been doing maintenance oil change, tune up on my car, however it started making some type of ticking noise when i brought it back to the dealership i was told i could pay for a new engine or drive the car until it breaks down. I don't have any money for a new engine. I put 5000 dollars on the car for a down payment. Im also financin it at this time. Also the breaks making a squeaky sound in i know my breals are good.

CrashNoN NoneNone20160904

As early as last summer, my 2012 hyundai santa fe started to (intermittently) accelerate when i stepped on the brake. Frankly, i thought it was related to the sandals i was wearing. I thought i was occasionally stepping on the gas and the brake at the same time (i have very big feet -- size fifteen). The problem stopped when i switched shoes (which also corresponded to the end of summer). The problem came back intermittently this summer and is now repeatable. When i am going down a steep hill at speeds over about 20 mph, the engine rpm's increase when i step on the brake. It does that while in gear and while in neutral. Obviously, if the drive train is in gear, the engine "fights against" the brake; if the drive train is in neutral, the engine revs. If the engine is in neutral or is shifted into neutral after the acceleration starts, the engine races until i let off the brake. It has gone as high as 4-5 k rpm before i let off the brake. All that's required to get the car to return to normal idle is that i pump the brake (let off the brake all the way -- i can immediately re-apply the brake and the problem won't happen again). I have identified a stretch of road near my house where the problem always occurs. Driving east at the end of walnut street at the intersection of walnut and boston hill circle, near south street in shrewsbury, ma 01545, it problems always replicates. It also always happens at the bend in the road while going down hill on boston hill circle... Updated10/13/16 *bf ...Video available *tr

NoNoN NoneNone20160703

Was driving on i 5 in california when engine began to knock loudly. Pulled over and had the car towed to the dealer. Dealer could not visually find any reason for engine malfunction & said hyundai should cover it due to it only had 63,000 miles. They submitted my claim and it was denied. I tried to appeal but was told their decision was finale. The dealership was astonished as was i. I was told at the dealer it was an oil issue and was told it was not a lack of oil but clearly a manufacturer defect, and yet hyundai refused to help.

NoNoN NoneNone20160625

Accelerating away from stop light, accelerator pedal detached from firewall. The vehicle was 15-20 ft. Into a five lane intersection. The vehicle idled through the intersection safely into a parking lot. Fortunately this happened at 0610 on 26 june 2016 when traffic was lite.

CrashFireY 1 InjuredNone20160417

Tl* the contact owned a 2012 hyundai santa fe. While driving approximately 20 mph, the contact was alerted of flames under the vehicle as black smoke poured from the engine. The contact crashed into a pole. The air bags deployed. The contact received bruises on the face and chest and experienced trouble breathing. Medical attention was received. A police report was filed. The fire department extinguished the fire. The manufacturer was notified. The vehicle was towed and destroyed. The approximate failure mileage was 70,000.

NoNoN NoneNone20160414

Well maintained engine with 128,000 miles failed catastrophically without warning at highway speed. Oil pressure, rpm and temperature gauges did not indicate a problem. Piston apparently shattered and blew through the bottom of the engine.

NoNoN NoneNone20160331

4/1/2016: driving on interstate i-40 westbound in las cruces in a construction zone, the car engine died, but i was able to get to shoulder. Car towed to auto repair shop, but problem could not be diagnosed; car eventually restarted. 2nd attempt to diagnose on 4/11/16; none could be found. Car started to make occasional loud engine noise over ensuing months. I contacted hyundai, and in october 2016 was told to bring car 100 miles back to las cruces, nm (borman autoplex) for further diagnosis. Borman diagnosed metal shavings in engine (similar or identical to problem for the 470,000 sonatas with metal shavings in the engine). A full engine failure and engine replacement was recommended. I contended that the engine should be replaced free of charge, as it was a manufacturing defect and the vehicle dying without notice while being driven could prove dangerous or fatal to the driver/passengers. The engine failed fully, and the vehicle is not drivable. Again, issue began 4/1/2016; engine failed completely 12/28/2016. *tr

NoNoN NoneNone20160131

The steering wheel makes a "scraping" noise when turned. Hyundai says this is "normal"; however, up until a few months ago, the car never made this noise. My wife and i do not feel safe driving the car anymore; however, hyundai refuses to address the problem. My wife and i own a second vehicle that is the exact same make and model and it does not make this sound. Since the steering column is critical to the safety of the vehicle -and includes the air bag components, etc., we are very concerned that this could cause premature detonation of the airbag and/or some kind of steering failure. Hyundai refuses to fix the problem and we are concerned not just for our own safety but for the safety of all hyundai owners driving with this problem. Also, when i tried to escalate the complaint to hyundai's customer care, the supervisor (mr. Julio o.) refused to escalate the complaint -which causes me grave concern that hyundai is obstructing the complaint process in an effort to protect profit margins.

NoNoN NoneNone20160120

All events occurred while vehicle was stationary.Began to have a intermittent no start condition around the third week of january 2016. Theta 2.4 engine #165130 would not turn over. A jump start with 2nd vehicle battery supply and jumper cables were needed for engine to run.Tested the battery voltage output on santa fe with engine cold 12.65 and engine running 13.96 to 14.02 range all starting and charging components were operating in normal conditions and no check engine or battery indicators illuminating. No signs of engine malfunction was evident. On 01/29/2016 after having two more no starts went ahead and replaced the battery with brand new one. Engine would crank but not start.Tested voltage on battery, alternator, starter,ignition and fuel pump relays. Had spark on all coils and fuel. Air filter was new. Felt confident there was no need to check compression as there were no mechanical signs present. At certain times some engine components due wear out so i had a mechanic inspect the engine and asked him to replace the crankshaft sensor. Engine would not turnover after several attempts and he could not determine the cause. On 01/30/2016 connected my obd2 and got a total of 11 codes, P0445,261,267,270,264,448. Five out of first eleven were displayed twice except P0448.I had the car towed to a hyundai authorized service dept on 02/02/2016 the service adviser at frank hyundai advised me his mechanic performed a compression and leak down test and informed me engine had low compression in 3 out of 4 cylinders with active codes P0223 P0445 and P2106.One cylinders was said to be blowing air up towards valve cover.I was told they suspected piston rings or cylinder head was cause of engine failure.Had car towed home. After finding blown fuse i was able to start car but shut it down immediately from loud noise coming from valve train rotating assembly.Unknown symptoms.

CrashNoY 1 InjuredNone20151230

Tl* the contact owned a 2012 hyundai santa fe. While driving 28 mph, an oncoming vehicle inadvertently crossed into the contact's lane. As a result, a head on collision occurred. The air bags failed to deploy. The contact sustained a fractured neck, which required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed destroyed. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the air bag failure. The manufacturer was not notified. The failure mileage was unknown.

CrashNoY NoneNone20151225

I was turning into a parking lot doing about 5mph when the vehicle suddenly accelerated to a high rate of speed, took me over a cement barrier, a curb, went airborne, landed in a bush which it tore in half and took with me, across the sidewalk and spun in the middle of a busy intersection before the tire blew off the rim and i got it to stop. It was towed to the dealership where it has been for one month as hyundai dragged their heels until i got angry and emailed them. Two days after i emailed them i got the following leaving me with the repairs as well as paying for the rental for a month. Thank you for your recent correspondence. We have thoroughly reviewed your comments and regret the circumstances you have experienced. We have reviewed the materials provided and inspected your santa fe. The entire acceleration system, including the pedals and throttle, the brake system, and the transmission were thoroughly reviewed and checked. We were unable to find any malfunctions or defects that would have resulted in the condition you claim caused your accident. *tr

NoNoN NoneNone20150925

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while attempting to park, the vehicle stalled with no warning. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

NoNoN NoneNone20150514

While driving home from work, it got dark, so i turned on the lights ( the low beams) i was on the freeway, they seemed fine but when i exited the freeway onto a dark surface road, i was unable to see more than 30 feet ahead of me . There was total blackness above the lights. They are not set properly.I looked online to research if others have had this problem and i found out that it is common and people are just driving with their highbeams on to correct this the low beams are set at a terrible angle, it's crazy how bad they are. I live in a rural area and can not use the low beams at all. They do not illuminate far enough into the distance to make driving at night , safe. I purchased this car from a dealer 11 days ago. I did not test drive the car at night, had i done so i would have asked to have the lights adjusted.I would like you to look into this, as i believe this model vehicle should be recalled to have the head light adjustment fixed in order to drive safely at night and as not to blind other drivers by driving with the high beams on.

CrashNoN NoneNone20150427

Today april 28, 2015, my mother, daughter and i were coming home from running an errand, when we came to are house we pulled up and went in reverse to pull into the drive way like normal so we can park the car in the garage. When we pulled in we were going just 5mph. Then suddenly when my mom was pushing the brake the stop and put the car into park. The car out of no where lurched and crashed into are washer, water heater , and caused the back windshield to shatter. An we have had this car for 3 years and its always the same routine, so were very shook up on how this could happen. Even though this happened at a resident im filing this since it could happen anywhere to another car. *tr

NoNoN NoneNone20150416

I was at the hyundai dealership in staten island the day after my tire warning light came on. They said that i had to leave the car overnight to see what was wrong with the right front passenger tire. When i returned the next day they said that the tire needed air. My tire warning light came on two more times during the time period that proceeded the service. I filled my tire again with air the second time. Then the third time the tire was completely flat! I called roadside assistance the next morning and they sent someone to come and put the doughnut on the car. I then drove the car to charley's tire a local tire repair shop to see what was wrong with the tire. Sure enough there was a nail in my tire. The tire was non repairable due to the treads being extremely worn, so $180 dollars later i had a new comparable tire put on my car. The treads on the other three tires are also at risk according the mechanic that replaced my tire at the tire shop. The crap condition of the roads on staten island is no help neither for condition was caused by a massive pothole the formed in a sewer manhole cover. Tires are a safety issue and they should be taken care of the first time by the mechanics at the dealership since most car owners bring their cars there to be maintained and fixed, not three times and $180 later by an independent mechanic. If dealership mechanics and service people continue to be lazy in this practice, more and more people are going to be put in danger and going elsewhere to have their automotive problems taken care of properly.

NoNoN NoneNone20150318

While driving a/c turned itself on, would not turn off with the off button, had to select head/foot airflow button to get system to turn off. Second incident on march 30th a/c would not turn off while vehicle was in park prior to engine shut off, had to select several different settings before a/c would shut off. Third incident today again a/c turned itself on and would not turn off prior to engine shut off - had to again select several different settings to turn off a/c. *tr

CrashNoN NoneNone20150219

February 20,2015 about 7:30 in the evening as i was going up a grade towards a red light , my car surged forward when i was braking. I applied more pressure but the car did not stop until i threw it into park and had hit the car in front of me. I called 911 to report the accident. The car in front had some gate crack. My car had cracked plastic under the bumper and marks on the plastic part of the bumper. *tr

CrashNoN NoneNone20150213

Vehicle inexplicably lurched ahead when foot on brake, went over a curb, through some grass and into and over a fire hydrant. Was unable to stop/control the vehicle,. Vehicle is currently undriveable and at the body shop for repairs. *tr

CrashNoN 1 InjuredNone20150203

On 2/4/15, my 2012 santa fe had an unexpected sudden acceleration, resulting in extensive damage to the vehicle and me, the driver. I had backed into my parking space at work facing a busy road and while re-positioning vehicle, going from reverse to drive, with my foot on the brake, the car propelled forward, going through a 4 foot snow bank and into a stone wall. The driver air bag deployed and hit me direct in center chest. All of this occurred in about 2 seconds and i had my foot down hard on the brake and was attempting to put my left foot on the emergency brake. *js it was a miracle that i did not hit a pedestrian or other vehicle, which when i later processed this, was the most frightening part.. After googling this complaint, i was stunned to see how many people have had similar incidents.

NoNoN NoneNone20150122

While stopped at a red light on an incline, vehicle did not move when gas pedal was pressed. It felt like the car had stalled out but the rpm's were still between 1 and 2. When i pressed harder on the gas the car lurched forward. This has happened several times and is now happening more often, not always on an incline or when temperature or engine is cold. Taking to dealer for repair but told if they can't duplicate they can't do anything about it. I have only owned this car 4 months and want to get rid of it because i'm afraid to drive it now. Not sure if its a problem with the transmission or fuel system but something is definitely not right. Hope it happens for the dealer so it can be fixed. *tr

NoNoN NoneNone20141115

Whether the vehicle is running idle or driving at any speed, the ac is manually turned off within 30 to 60 seconds the ac will turn on by itself. This is an electrical issue that could cause a fire, property damage, a crash, or fatality and should be address by the manufacture. *tr

NoNoN NoneNone20141112

Was making left hand turn, car just died, no warning and no lights came on. Coasted to stop and car started right up[. Another time leaving parking lot car started was runing fine then lost speed, couldn't go over 25 mph took car to hyundai shop and they ckeck car and they did all the checks and repairs and said car should be ok. Ticket #[xxx]. Also called hyundai company and reported the incident to them,, case #[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20141015

Driving down the street and without warning the car just died. I didn't know what was going on as no lights appeared but the steering was very difficult and i realized the car just stopped running for no reason. It was very alarming since i was in the middle of the road driving. Not stopped or turning. Luckily there were no cars behind me but had i been on a busier road or going at a higher speed, it could have been extremely dangerous and even more so for an inexperienced driver. I am very concerned about the safety of this car now. *tr

NoNoN NoneNone20140920

On two separate occasions, my 2012 hyundai santa fe stalled, for no apparent reason, causing loss of steering, wheel control, and brakes. On the first occasion, i was driving through a mall parking lot. While making a left turn and attempting to drive down a row of parking spots, my car stalled and i was unable to turn the steering wheel, brake or guide the vehicle. On the second occasion, i was turning left down the street to my home. Again, without warning, the car stalled, various light eliminated on the dash, and i lost complete control of the vehicle. I had no advanced warning and the car otherwise seemed to be running normally. *tr

NoNoN NoneNone20140715

When making a right hand turn at slow speed the cars stalls out. Today 7/16 is the 3rd time this has happened. The same event happened twice in the same week about 6 months ago then not again. This sounds too similar to the problems w/ gm cars. *tr

CrashNoN 1 InjuredNone20140713

While driving at freeway speed, car shut down unexpectedly, and restarted. During interim 20 seconds, attempted to pull vehicle to left shoulder as i was driving in far left lane. I felt "engine drop" or a feeling whereas the car no longer felt powered, cue that the engine had went off. Power steering went manual along with other power assist devices like power steering. On dirt shoulder of freeway attempting with manual brakes and steering to bring vehicle off roadway. Vehicle restarted during maneuver. Still moving at safe speed attempted to merge back onto the freeway, having not yet decelerated enough yet to continue to pull over....Clear and dry conditions in north la county. This vehicle however has always had "overly responsive" or "very tight" steering, for lack of better terminology. I leased the vehicle and did not fully realize, until some time passed, what this 'steering characteristic' would mean in the future, in an event requiring accurate and responsive steering combined with the ability to maintain control. The sudden engine power resuming, combined with, what this writer would describe as "tight steering" to begin with, made the vehicle roll. The vehicle, with what felt like a "high center of gravity" always felt like it would roll if one were to have to move quickly to avoid something in the road for example. I did not realize this feature during my test drive. Being a lessee i was obligated to keep the vehicle for 3 years. The vehicle rolled several times while crossing 3 lanes of an occupied northbound highway 14. A sudden jolt resulted in a fracture of l1 vertebrae. During roll, jack became undone from where it was factory mounted underneath lift up cover, and had never been removed. Flailing around in the vehicle now was this heavy scissor jack bouncing around in the vehicle compartment with me. I am glad to be alive. *tr

NoNoN NoneNone20140710

Highway driving at 55mph, complete and total loss of drive train and engine power, check engine light illuminates. No throttle capability. Engine reduces to idling speed, but transmission stays engaged. Vehicle slows down and driver pulls off road. All electronics appear to work. Gas pedal has no interaction with engine throttle. Required tow off highway to hyundai dealer. Hyundai dealer repaired problem with computer revision update. Tsb unknown.

NoNoN NoneNone20140707

While backing out of a parking space the car slowed down and then stopped on its own, i pressed the gas and nothing happened, i then shifted to forward and the transmission slammed into gear violently, but appeared to function normally. I did notice afterward that the "eco" indicator did not work while driving at any speed. I later stopped and restarted the engine and it appeared to function normally and the "eco" light came back on. I previously have had problems with sudden acceleration when stopped and the dealer has not found any problems or made any repairs. *js

NoNoN NoneNone20140624

After driving to work (approximately 27 minutes at speeds up to 70+) i pulled into my work parking lot like i have down thousands of times before. I proceeded to make a right turn and all power failed on vehicle. The radio display went dead and the car stopped mid turn. It was almost like when your power goes out at home during a storm. I tried shift the car to see if it would want to start back up but it didn't let the key go all the way to the right like you would to normally crank a vehicle. The panel illuminated all icons and lights (similar to a power outage). I tried to start the car a few more times when finally it turned over and i pulled to the nearest parking space. I immediately called the dealership and explain what happened. I had roadside tow it to the dealership (sport durst). After having the vehicle all day, i arrived there slightly before 5pm to discuss what was found. They proceeded to show me a print out of the computer reading where it had no "codes" present. I was then told if they don't have a code, they don't know where to look for the issue. I then explained that i was lucky this time that i was not in traffic or that another car wasn't behind me or that it wasn't at night in an unsafe area but as a car owner why am i expected to roll the dice with my safety?? Why can't they do what it takes to get to the bottom of the issue. I don't like being at any dealership wasting my evening haggling with them more then they do. Therefore i have no reason to make it up. The service manager tried to explain that his hands were tied and that for the warranty to be used to check all potential issues (without any "codes") i would have to be responsible for the bill unless they find something which i feel is unfair when the car is 2 years old with 40,000 miles. I was then told when it happens next time... Record it... *tr

NoNoN NoneNone20140614

My family has a 2012 hyundai santa fe. We started experiencing problems with the vehicle stalling while driving in 2013. The car stalled multiple times on city streets and once on the highway. When the car stalls, the driver loses power steering and brakes. It is a very dangerous situation. After the third time the car stalled we took it in for service in april of 2013 to the local hyundai dealership. The technician ran a complete diagnostic and said he could not find anything wrong with the vehicle. We refused to take the car at that time and insisted on more testing. They did find a problem. They replaced/repaired the etc-actuator and gasket-throttle body. The car ran fine until last week when it started the same problems again. It has stalled four times in the last week. The latest stall happened today when my girlfriend was driving the car at around 30 mph. It also stalled last night when i was driving it home at about 25 mph. I was able to get to the side of the road and put the car in park. I turned the key and it started right up again. When it stalled on me, i lost power steering and power brakes. The time of the incident was 9:48pm and the mileage on the car was 72,917. It was very scary. We are taking car to hyundai dealership today for repairs. We do not want to drive this car anymore. It is unsafe and a hazard. *tr

NoNoN NoneNone20140607

Vehicle driven shopping center (approximately 15 mi.) upon leaving vehicle stalled going approximately 15 mph. Steering cut out and difficult, but was able to get to the side of the road. Was able to restart vehicle after approximately 3 minutes. Gas was purchased approximately 1 week prior and vehicle ran fine. Will take to the dealer, but based on other reports i do not expect them to find any problems. *tr

NoNoN NoneNone20140604

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while traveling 60 mph, the vehicle stalled as all indicators lights illuminated on the instrument panel. The vehicle was towed to the dealer. The technician diagnosed that the ecm carburetor was defective and needed to be replaced. The manufacturer was not contacted. The vehicle was repaired but the failure has recurred several times. The failure and current mileage was 24,741.

CrashNoN NoneNone20140531

I was turning right into a parking space, applied the brakes and the vehicle surged/accelerated. It went over a curb and hit another vehicle. When it stopped i looked down and my foot was indeed on the brakes, to the floor. A similar thing happened twice before. I was turning onto another street and the car felt like it surged. Fortunately both times there was no one in the other lane or in front of me. *tr

NoNoN NoneNone20140523

This is the second incident. The first was in september 2013. Both times i was traveling at 15 mph when the car engine stalled and i lost steering power and braking power. I was able to pull over to side of road and put car in park it then restarted. Engine warning light came on both times. I call hyundai customer service and was told to have car towed to closest dealer which is over 60 miles from me. They are not sure if i will be reimbursed for towing fees this far. *tr

NoNoN NoneNone20140511

After performing a brake inspection i notice deep grooves within the rear brake rotors. This is not only premature brake wear but this is due to the rear brake calipers locking up. *tr

NoNoN NoneNone20140509

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving 30 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 5,000 and the current mileage was 6,520. Updated 09/02/14*lj

NoNoN NoneNone20140503

This incident has happened 3 times so far. While driving i start to reduce speed. The speed gets down to about 20-25 mph and the vehicle completely loses all power. It just shuts down in the middle of driving. There is no power steering or anything. I turn the ignition to start the car again and it starts no problem. I may not have the problem again for another month or so. This is a very dangerous and scary situation. I pray to god that it doesn't happen while i'm traveling down the highway. I asked hyundai about it and they didn't seem to be too concerned. They said there weren't any recalls but i could bring it in to get checked out. *tr

NoNoN NoneNone20140428

Tl* the contact owns a 2012 hyundai santa fe. The contact stated while driving approximately 45 mph, the engine stalled with the illumination of the warning indicator. The vehicle was merged to the side of the road. Upon restarting, the vehicle resumed normally. The failure recurred two times and the vehicle was towed to an authorized dealer each time. The computerized system went into the limp mode which caused the throttle body sensor to fail. The vehicle was repaired on the two separate occasions. The manufacturer was not notified of the defect. The approximate failure mileage was 38,000. Updated 08-20-14 *bf updated 09/3/2014 *js

NoNoN NoneNone20140423

Engine light comes on. Has happened three consecutive days. Within initial 10-minutes of driving, car bucked/surged and engine light appears. Car would not accelerate in one instance. Pressing gas pedal had no effect. Could only coast to dealership maintaining whatever speed i had by having the car in drive and idling. Very unsafe to be unable to accelerate. Hyundai dealer 'fixed' problem by doing a software update. In no case would it seem plausible that the software is coded to disable the acceleration. The software update did not make the issue go away. Following day, the car bucked/surged again and the light came on. Car now left at dealership again for the third time. *tr

NoNoN NoneNone20140319

1st of many total engine de-powerments happened at a stop sign, going approx.15 mph. I had filled the gas tank and at the first stop sign i came to, the engine check light came on; and it died, powerless. I coasted to my destination (less than a block away) and called my service rep at danbury hyundai (ct). She told me it was due to an incorrect gas cap replacement, to undo the gas cap and start the car. It worked. After the first episode, this absolute powering down of everything, brake, steering, control; happened so often, it became routine. Gas tank filling had no bearing-but it happened at stop lights or stop signs, so i was able to coast to the side of the road, put the car in park and restart it. All that confidence evaporated yesterday. I was due to get on the highway and drive about 45 minutes on a combination of highway and thruway to my daughter's. I was on a busy local road that passes through danbury when the car's engine light came on, without me being at a stop sign or red light, or even braking for any reason, and i lost all control of the vehicle. This happens so suddenly, i might add, that you have no time to even activate the emergency flashers, or do anything besides grab the wheel with both hands and try to get over as far to the right as possible to avoid being hit from behind. I narrowly escaped being rear ended by a dump trunk directly behind me. I put the car into park, started it up, and called my service dept. At hyundai. I explained that this happened again, since i had originally told them when i had the car serviced in may of 2014, and they had told me then, that they couldn't duplicate it, so they couldn't fix it. I explained that had i been already on the thruway i would be dead instead of on the phone. I came home called my lawyer and found his advice so helpful, i'm sharing it. Go to bbb.Com, auto line. They offer arbitration at 0$.

NoNoN NoneNone20140319

During the past 6 months, our vehicle has stalled three times. The most recent incident occurred while we were exiting the freeway. The vehicle just stalled and we almost lost total control of the car ( very scary). The following day, we took the car to the local hyundai dealer and their service department replaced the throttle body and cleaned all the grounds in the engine compartment. We hope this was an isolated incident and their repair solves the problem. *tr

NoNoN NoneNone20140319

1st of many total engine de-powerments happened at a stop sign, going approx.15 mph. I had filled the gas tank and at the first stop sign i came to, the engine check light came on; and it died, powerless. I coasted to my destination (less than a block away) and called my service rep at danbury hyundai (ct). She told me it was due to an incorrect gas cap replacement, to undo the gas cap and start the car. It worked. After the first episode, this absolute powering down of everything, brake, steering, control; happened so often, it became routine. Gas tank filling had no bearing-but it happened at stop lights or stop signs, so i was able to coast to the side of the road, put the car in park and restart it. All that confidence evaporated yesterday. I was due to get on the highway and drive about 45 minutes on a combination of highway and thruway to my daughter's. I was on a busy local road that passes through danbury when the car's engine light came on, without me being at a stop sign or red light, or even braking for any reason, and i lost all control of the vehicle. This happens so suddenly, i might add, that you have no time to even activate the emergency flashers, or do anything besides grab the wheel with both hands and try to get over as far to the right as possible to avoid being hit from behind. I narrowly escaped being rear ended by a dump trunk directly behind me. I put the car into park, started it up, and called my service dept. At hyundai. I explained that this happened again, since i had originally told them when i had the car serviced in may of 2014, and they had told me then, that they couldn't duplicate it, so they couldn't fix it. I explained that had i been already on the thruway i would be dead instead of on the phone. I came home called my lawyer and found his advice so helpful, i'm sharing it. Go to bbb.Com, auto line. They offer arbitration at 0$.

CrashNoN NoneNone20140309

While traveling on state park road greenville sc, a mail truck was stopped in road. As i applied the brakes, the brake pedal went all the way to the floor. I swerved off the road to avoid hitting the truck. I side swiped several trees causing approx. $5000.00 worth of damage. *tr

CrashNoN NoneNone20140204

Tl- the contact owns a 2012 hyundai santa fe. The contact stated that while driving approximately 35 mph and coming upon a red light, the contact attempted to stop the vehicle by applying the brakes. The contact indicated that while pressing the break pedal the vehicle initially slowed down but the vehicle would not stop causing the vehicle to crash into the rear of a second vehicle. No injuries were reported. A police report was taken at the scene. The contact also indicated that the airbags did not deploy during the crash. The vehicle was not diagnosed or repaired. The manufacturer was notified and no solution was offered. The failure mileage was 15,000. Jft

NoNoN NoneNone20140204

This is my latest issue with my 2012 santa fe (the previous being a bad transfer case which made it sputter, a bad 4wd coupling assembly which made it clunk while turning & a bad transmission range shaft which caused it to not start occasionally)...It now just turns off while driving. Happened twice in the past few weeks. The first time, 2/5/14, i was turning across 2 lanes of cross traffic around 20 mph and it just turned off and drifted! At first i didn't even realize what happened... Thank goodness i wasn't hit by oncoming traffic! On 2/22/14 it happened again as we were driving down a hill coming to a stop! Fortunately the brakes still worked but again it just turned off with no warning... Both times there was sufficient gas in the vehicle and it started right back up. It is going to the shop this week, but i really feel like i got a lemon of a vehicle! I owned 3 other hyundais previously and never any problem and now it is constant!!! I don't want this vehicle as i do not feel safe in it at all but the dealership says that there's no way to get out of this lease! *tr

NoNoN NoneNone20140130

I was on a freeway on ramp that goes downhill and involves a curve to the right. About halfway down the on ramp my engine stalled. I had to turn my wheel as far right as i could to avoid going off embankment and could not accelerate to try to move away from the edge of the embankment or attain a safe speed to merge onto freeway. My oil light and malfunction light both came on. I was able to get to the side of the road and turn car off. When i turned it back on all indicator lights were off and car drove fine. I was informed by dealership there has been a recent software fix for this that has to do with the throttle. *tr

NoNoN NoneNone20131218

The vehicle shut itself off when driving locally and on high way. The dealership could not even make a diagnosis. Hyundai headquarters refused to investigate it. *tr

NoNoN NoneNone20131214

Please investigate the hyundai line of cars. I was driving this car that i owned. I had just driven 140 miles, and i was on city streets making my way to the inlaws. I stopped at a stop sign and as i accelerated and proceeded to make a right turn on to another city street, the engine completely died. I noticed it when my power steering locked up, i had no brakes and i was headed right toward a home's front door. I was able to stop the car when it hit the curb dead on. I then put the car in to park and turned the car back on and it fired up right away. I really believe that hyundai has the same problem as gm. There was nothing wrong with the car after that and i could not duplicate the incident. I traded the car in a few days later because i refuse to drive it. If you google the problem, i was able to trace it back at least 11 years. How can you trust a car that where the engine will just turn off sporadically. Dealership claims "they've never heard of such a thing..." lies. The know about it, they just haven't done anything about it. I seriously think there needs to be an investigation in to this vehicle. I saw stories of peoples hyundais dying on the freeway. They could have been killed. One lady said that she was told next time it happens to leave the car as is and they will tow it and check it out. They towed it after it died and nothing. That's what leads to me believe that in this vehicle, the key can also become disengaged while driving. Similar if not exactly to the problems with the gm. I beg of you to investigate!!! *tr

CrashNoN 1 InjuredNone20131101

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that while driving 30 mph, she lost control of the vehicle and crashed into a guard rail. The driver's air bag failed to deploy. The contact sustained injuries to the neck. A police report was not filed. The manufacturer was made aware of the failure. The vehicle was not inspected or repaired. The failure and current mileage was 37,347. ..Updated 01-10-14 *bf

NoNoN NoneNone20131014

A passenger in the back seat went to put on her seatbelt and found that the shoulder harness just came apart making it completely unusable and unsafe. I went to the dealer, fitzgerald hyundai and reported the problem, expecting them to fix it but i was told it was my problem and i would have to pay to have it fixed. I was shocked as i believed that a seat belt malfunction was a safety issue that any dealer would take immediate responsibility for. When i insisted that the i did absolutely nothing to cause the malfunction and the dealership should fix it i was told that they would have to check it out with a higher management level and would get back to me. I have had no follow up from fitzgerald. I followed up twice by email once using their own website form hoping that would get a response, but still nothing. I am now concerned that this issue with the seatbelt may be a problem with other hyundai owners so i am reporting the problem. I do not use my back seat for passengers very often but nevertheless i feel a seatbelt malfunction is a safety concern of high priority and something that a dealer should take care of immediately and there should be no dispute! *tr

NoNoN NoneNone20130911

1st incident occurred while driving approximately 20 mph in morning rush hour traffic. The rpms dropped to idle and the engine malfunction light came on. The accelerator would not respond to increase speed or rpms. I rolled to the shoulder of the road and turned off the car. When i re-started it, the engine malfunction light was still on but i was able to drive off the road and to the dealer. Same thing happened two additional times on my way to the dealer. Dealer advised that a computer update was needed. I was told the repair was made. Next morning i drove approximately 5 miles and the same issue happened, except this time i was traveling 55 mph. Re-started the car and was able to drive back to the dealer. I am now being told that the throttle body is being replaced as per instructions from hyundai and that i was not the only person having this repeat problem. *tr

NoNoN NoneNone20130908

We started the vehicle and the check engine light came on. We then checked the manual and it stated there might be an emissions problem so we checked to make sure the gas cap was tight. We started it again, but the light came on again. We backed up the car, but it would barely move. We called the dealership to have it towed and checked. The dealer called us the next day and said someone cut the wires above the accelerator pedal. That claim was suspicious because the vehicle is locked inside the garage and our house has a security system and a large dog. We also had 6 family member staying with us. Opening the garage door would have woke someone up. Also, the vehicles outside the garage were unlocked and untouched. After reading some complaints on here, i see there is an ongoing issue that may have been covered up by the dealership by cutting the wires. The location of the wires would have been extremely difficult to get to inside my garage. They also were cut and not chewed based on the pictures that were taken by the dealership for my insurance company. *tr

NoNoN NoneNone20130831

Had just left the house and was a few blocks down the road when check engine light came on and engine lost acceleration power. Engine had idle speed and was able to make it back home under idle speed. Turned engine off and when i restarted the engine it seemed to have regained acceleration and drove around the block with a little more power but check engine light is still on. This is the 2nd time in the last two months for the same problem. Taking it to the dealer when they open tomorrow, but last occurence they stated carbon build up on the injectors as the problem. Wife is now scared to drive the car as this problem creates a dangerous driving situation if it happens during heavy traffic. *js

NoNoN NoneNone20130831

Tl* the contact owns a 2012 hyundai santa fe. The contact stated that the vehicle stalled without warning while driving at various speeds. The malfunction indicator light illuminated after the failure occurred. The contact was able to restart the engine. The failure was experienced several times. The dealer replaced the throttle body however the failure was not corrected and the engine continued to stall without warning. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000 and the current mileage was 22,000.

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.