2022 Mercedes-Benz AMG EQSMercedes-benz Amg Eqs 2022

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

  • Recall 233639 [USA]: A loss of drive power can increase the risk of a crash.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2022-2023 eqs 450, amg eqs, eqs 580, and 2023 amg eqe vehicles. A software error in the electric drivetrain may cause a loss of drive power.
    dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning july 19, 2023. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2023060009.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 202388 [USA]: Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
    Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
    dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters were mailed may 6, 2022. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2022040010.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • LI82.85-P-077312 - ELECTRICAL SYSTEM: The update of the ramses 1.1 module to the sw version e139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: remote status: the time stamp of the last update that is displayed o
  • LI82.90-P-075727 - STEERING: The display in the lower multifunction steering wheel button group (a74/2) may be completely or partially inoperable (see attached picture). Note: there is no loss of vehicle functionality due to this complaint the complaint may occur wh
  • LI91.12-P-077720 - ELECTRICAL SYSTEM: Complaint vibrating noises from the area of the 2nd row seat backrest when driving cause tolerance between 2nd seat row seat backrest and load compartment trim remedy perform software update in the rear passenger compartment seat c
  • OTA - 20240405 - ELECTRICAL SYSTEM: This is to notify you of the service campaign ota software update of the amg chassis controller (acc) in 1,349 model year (my) 22-24 eqe, eqs (295, 297 platform) vehicles. The vehicles will not be visible or flagged in vmi or eva. Merced
  • NCU - 2023090009 - STRUCTURE: This is to notify you of the service campaign launch to check the front left and right wheel well reinforcement on 4,027 model year (my) 2022-2023 eqs (297 platform) vehicles. The vehicles will be visible and flagged in vmi as open on march
  • LI72.20-P-075746 - STRUCTURE: Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.G. When stored in trouser pocket, handbag etc. Remedy as of the 6th generation, the vehicle key can be recoded
  • LI00.20-P-077615 - ELECTRICAL SYSTEM: The following symptoms may be present in the instrument cluster: 1. "perform vehicle handover" in the workshop menu to start the maintenance computer for service a/b cannot be carried out. 2. Service confirmation is not possible because "
  • OTA - 24240302 - ELECTRICAL SYSTEM: This is to notify you of the service campaign ota update for the mbux control unit software in 14,559 model year (my) 21-23 c-class, s-class, sl, eqs (206, 223, 232, 297 platform) vehicles. The vehicles will not be visible or flagged in vmi
  • NCU - 2023070020 - ELECTRICAL SYSTEM: This is to notify you of the service campaign launch to update the software for various control units in 14,462 model year (??A?A?My??A?A?) 2022-2023 eqs (297 platform) vehicles. Vehicles were visible and flagged in vmi as ??A?A?Open??A?A?
  • LI82.88-P-077552 - ELECTRICAL SYSTEM: Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services to activate the toll system control unit, a se
  • OTA-24240203 - ELECTRICAL SYSTEM: Mercedes-benz ag (??A???A???A?Mbag??A???A???A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 21-24 c-class, eqe, eqs, glc, gle, gls, s-class, sl (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl
  • NCU-2023090009 - STRUCTURE: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain model year (??A?A?My??A?A?) 2022-2023 eqs (297 platform) vehicles, the front left and right wheel well reinforcement may be miss
  • LI82.85-P-077312 - ELECTRICAL SYSTEM: Complaint updating the ramses 1.1 module to the latest sw-version e139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: remote status: ??A?A? The last updated timestamp shown in vehi
  • OTA-24240202 - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-23 s-class, eqs (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
  • CL-AirSuspension - SUSPENSION: On behalf of mercedes-benz usa, llc (mbusa), thank you for being a part of the mercedes-benz family. We hope that youa??Re enjoying your vehicle. Here at mbusa, we are committed to delivering an exceptional ownership experience. In our cont
  • NCU-OTA MBUX SW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2021-2023 c-class, eqe, eqs, glc, s-class, and sl (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a
  • LI82.62-P-077311 - ELECTRICAL SYSTEM: No audio is output either in radio mode, or with media playback via app, bluetooth or usb. In such cases, "playback not active" is shown in the display. Mute line between communication module n112/2 and sound control unit n40/3. Chec
  • LI46.10-P-077314 - STEERING: Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t
  • LI46.10-P-077313 - STEERING: The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers see example file in the attachments area: lenkrad-schleifger??A?Usch_steeringwheel-grindingnoises.Mp4 t
  • OTA-InductNonMMC - ELECTRICAL SYSTEM: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-24 c-class, eqe, eqs, s-class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not corr
  • OTA-InductiveSW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-24 c-class, eqe, eqs, s-class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software doe
  • OTA-Air Susp SW - SUSPENSION: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-23 s-class, eqs (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • LI46.35-P-077076 - STEERING: Control unit n68 - electric power steering fault P063544 - the electric power steering has a malfunction. There is a fault in the data memory. With fault freeze frame data "mon_id 320" in the "stored" status stored in the fault memory of
  • LI82.95-P-076991 - ELECTRICAL SYSTEM: Mercedes me connect services inoperative (me-call, remote status, etc.). Mercedes me services - activation not possible. Notes: - in the quick test, no fault code and no event code is stored in the ramses control unit (n112/2). The sim
  • NCU -MBUX SW OTA - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my21-23 c-class, eqs, s-class, sl, eqe, glc (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software w
  • NCU-2023070020 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2022-2023 eqs (297 platform) vehicles, the software for various control units does not meet current specifications. An extensive op
  • NCU-2023090001 - SEATS: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has decided that on certain my 2022-2023 eqs (297 platform) vehicles, two pillows will be added to the rear seats for the customer as a customer appreciation initiative. M
  • LI82.85-P-076866 - ELECTRICAL SYSTEM: Complaint on vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The samsung tablet also remains stuck on the disclaimer. The rear seat entertainment package is nonfunction
  • Ll54.10-P-076896 - ELECTRICAL SYSTEM: 12v message in ic when starting the vehicle. Sw updates need to be performed. Follow the guided test for fc U116000 in n73/3*1 eis cu. Perform the sw checks and updates. Fully charge both 12v and 48v batteries. After, perform a few
  • LI08.10-P-076885 - ENGINE AND ENGINE COOLING: Noises of 26th engine order from the transmission gearing perform software update for control unit "n127 - drivetrain (ptcu)". If the noises continue even after a successful software update, please do not exchange any parts. The cause
  • LI82.70-P-076832 - ELECTRICAL SYSTEM: Phone call log is not shown in the mbux display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the a26/17 - mbux multimedia system (head unit) currently there is no rem
  • NCU-2023070020 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2022-2023 eqs (297 platform) vehicles, the software for various control units does not meet current specifications. An extensive op
  • LI72.10-P-076701 - STRUCTURE:BODY:DOOR: Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
  • LI91.10-P-076798 - SEATS: Noise at front seats between seat-back lining and function carrier. Noise is caused by friction of the two component parts. Remove the seat-back lining (back panel) of the front seat concerned using a special tool. Via adhesive bondi
  • LI72.20-P-075232 - STRUCTURE: When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (m51/3). Faulty microswitch signal of trunk lock. In the event of
  • LI82.85-P-074541 - ELECTRICAL SYSTEM: With the adaptations from modification year 802 to modification year 803, the illumination of the multimedia connection units has also been converted from white to blue. The conversion in the production process could result in a different
  • Ll82.10-P-076821 - EXTERIOR LIGHTING: Warning comes on in the ic for parking light/daytime running light out intermittently. Sw in e1 n9 and e1 n9 needs updated update the sw in e1 n9 and e2n9.
  • SC-2023070014 - ELECTRICAL SYSTEM: Update driver display, front passenger display, and central display control unit software
  • NCU - HU Update - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2021-2024 c-class, eqe, eqe suv, eqs, eqs suv, glc, gle and s-class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
  • NCU-OTA051923 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain my 2021-2023 eqe, eqs, eqs suv, and s-class (223, 295, 296, and 297 platform) vehicles, the software of the sound system does not correspond wi
  • NCU-2023040017 - SERVICE BRAKES, HYDRAULIC: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2022-2023 c-class, eqs and s-class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does n
  • LI68.00-P-076105 - STRUCTURE: Complaint technicians have reported the interior hood release lever (red) missing from vehicle. Do not retrofit hood release lever as the part has been blocked for all eva2 vehicles. Cause production change. Hood latch system no longer
  • LI91.10-P-076097 - SEATS: Complaint play/noise at seat height adjuster or in seat guide rail on front seats cause tolerances and variations in the manufacturing process remedy review the barcode adhesive label on cross brace pipe of seat height adjuster. (see a
  • LI82.85-P-076157 - ELECTRICAL SYSTEM: Complaint brief connectivity interruptions when using apple carplay over wi-fi, for example when driving underneath toll bridges. Cause there may be interruptions to wifi as a result of external interference. This is particularly observ
  • LI82.70-P-075967 - ELECTRICAL SYSTEM: Complaint wireless charging start/charging behavior of iphone 14 is not optimal cause change in iphone software (ios) remedy there will be optimized software for iphone 14 ios (target date 05/2023). This li will be updated when the so
  • LI72.10-P-075291 - STRUCTURE:BODY:DOOR: Complaint the surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the problematic door handle retracts. Cause motor fault detection (fc B185E96 or B185D96) is
  • SC-2023010007 - POWER TRAIN: Replace screws on electric drivetrain (eats) of rear axle
  • SC-2022110008 - POWER TRAIN: Replace screws on electric drivetrain (eats) of rear axle
  • LI82.90-P-075727 - ELECTRICAL SYSTEM: Complaint the display in the lower multifunction steering wheel button group (a74/2) may be completely or partially inoperable (see attached picture). Note: there is no loss of vehicle functionality due to this complaint cause the comp
  • LI82.85-P-075094 - ELECTRICAL SYSTEM: Complaint traffic light view is intermittently inoperable after updating the mbux multimedia system (a26/17) to e316.5. Cause previously available mbux software release. Remedy a new software remedy is currently available. Please updat
  • LI82.20-P-075747 - ELECTRICAL SYSTEM: Complaint the "ambient light warning assistance inoperative" warning message is displayed in the instrument cluster and the light-emitting diode strips are not working. This message is set by the active ambient lighting control unit (n16
  • LI77.21-P-074971 - STRUCTURE: Complaint sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Cause cause: it is not possible to save the relearning process for force progres
  • LI72.20-P-075746 - ELECTRICAL SYSTEM: Complaint tailgate opens unintentionally. Cause accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.G. When stored in trouser pocket, handbag etc. Remedy as of the 6th generation, the vehicle ke
  • LI54.71-P-075704 - ELECTRICAL SYSTEM: Complaint message in ic: "active brake assist function restricted". "active emergency stop assist inoperative" "active lane keeping assist inoperative" "active blind spot assist inoperative" note: the problem can occur after a softwa
  • LI08.10-P-075764 - POWER TRAIN: Complaint noises when reversing slowly < 4 mph (squeaking) cause there is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a r
  • LI82.85-P-074735 - ELECTRICAL SYSTEM: Complaint customer states that the hyperscreen passenger display (a40/26) may show dark, pixelated images when the display is starting up or shutting off (see attached picture). The complaint is not present when the display is in use and
  • LI54.30-P-075652 - ELECTRICAL SYSTEM: Complaint the last settings for the augmented reality head-up display (ar hud) may not always be saved and the settings are reset to the default state. Cause instrument cluster control unit (n133/1) software remedy updated instrument
  • LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams.
  • SC-2022100015 - SUSPENSION: Correct torque for rear bearings of front major assembly carrier
  • LI46.35-P-075511 - STEERING: Complaint power steering unavailable following engine start, warning message in instrument cluster. Fault codes in electric power steering control unit (n68). Fault code details/freeze frame data of the fault codes show the following val
  • LI72.10-P-074316 - LATCHES/LOCKS/LINKAGES: Complaint a?? The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. A?? In the area of the paneling section of the door, paint damage could be present (picture 1) and/or an abrasion p
  • NCU-2022100003 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain model year (a??Mya??) 2022 eqs-class (297 platform) vehicles, instrument cluster control unit software does not correspond with the current
  • LI82.88-P-075219 - ELECTRICAL SYSTEM: Complaint the customer may have one or more of the following complaints: a?? Toll system inoperative. The system cannot be activated. A?? The toll system cannot log into the payment system provider. A?? The required toll service app is
  • LI82.62-P-075233 - ELECTRICAL SYSTEM: Complaint no sound from any speakers, regardless of audio source. Cause incompatible software module (a2979033902) installed on sound amp (n40/3). Remedy perform a software update of the sound amp (n40/3) to flash the correct software
  • LI72.20-P-075232 - LATCHES/LOCKS/LINKAGES: Complaint when attempting to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (m51/3). Cause faulty microswitch signal at trunk lock. In the event of
  • LI72.10-P-075291 - LATCHES/LOCKS/LINKAGES: Complaint the surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the door handle retracts. Cause motor fault detection (fc B18D96) is triggered in the bearin
  • LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams. Remedy there are 2 re
  • LI82.70-P-075186 - ELECTRICAL SYSTEM: Beanstandung customer states that wireless apple carplay intermittently may not initiate at start-up. The mbux display states "apple carplay could not be started. Your device has been connected as a bluetooth phone" ursache curr
  • SC-2022060002 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain my 2022 eqs-class (297 platform) vehicles, the corresponding charging cable was not provided in the vehicle. What wea??Re doing mbusa will c
  • LI82.85-P-075094 - COMMUNICATION: Complaint traffic light view is intermittently inoperable after updating the mbux multimedia system (a26/17) to e316.5. Cause currently available mbux software release remedy a software remedy is currently being developed. Note: do no
  • LI80.20-P-075086 - ELECTRICAL SYSTEM:SOFTWARE: Complaint the vehicle sporadically may not unlock via the radio remote control or keyless go. The vehicle may require multiple start attempts before starting. The faults B1A7611 and U113E87 are stored in the electronic ignition lock n73 (
  • LI77.21-P-074971 - STRUCTURE: Complaint sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without an obstruction (triggering of pinch protection). Cause under investigation. Please open a ptss/tip
  • P-SC-2022050012 - STRUCTURE: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz, has determined that on certain my 2022 eqs-class (297 platform) vehicles, the damping on the front axle and rear engine compartment lining do not correspond to current spec
  • LI82.85-P-074800 - ELECTRICAL SYSTEM: Complaint customer may state that the wrong curve direction arrow is shown in the instrument cluster (driver) display. Cause in navigation map data v10.0 released q4 2021, some curve sections are partially turned. Therefore, in a right-h
  • LI82.20-P-074058 - ELECTRICAL SYSTEM: Complaint in the "single color" setting, it is not possible to select the color for the ambient lighting. If the setting is changed to "multicolored", the color can be changed. Cause incorrect personalization in driver's side sam contro
  • LI47.70-P-074804 - ELECTRICAL SYSTEM: There is currently a worldwide supply shortage of certain semiconductor components resulting in supply constraints to specific equipment. The level 1 charging cable for charging at household sockets is currently not available or to a limi
  • SC-2022030031 - ELECTRICAL SYSTEM: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz, has determined that on certain my 2022 eqs-class (297 platform) vehicles, the powertrain control unit software may not correspond to current product specifications. It is p
  • LI80.61-P-073358 - LATCHES/LOCKS/LINKAGES: Door handles do not extend when pressed, use key to extend door handles and follow prescribed steps.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0635 [1] Power Steering Control Circuit
  • U1160 [1] SCP (J1850) Invalid or Missing Data for Primary Id
  • B185D [1] B185D
  • B185E [1] B185E
  • B18D9 [1] B18D9
  • B1A76 [1] B1A76
  • U113E [1] U113E
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