2020 Hyundai Santa Fe FWDHyundai Santa Fe Fwd 2020

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 232267 [USA]: A fire while parked or driving can increase the risk of injury.
    Hyundai motor america (hyundai) is recalling certain 2019-2023 santa fe, 2021-2023 santa fe hev, 2022-2023 santa fe plug-in hev and santa cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (pcb) may cause an electrical short, which can result in a fire.
    owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting may 16, 2023. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22v-633.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 181789 [USA]: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
    Hyundai motor america (hyundai) is recalling certain 2020-2021 santa fe, 2021 sonata, and elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
    dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed june 20, 2022. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall R/2021/014 [UK]: In the event of ecall trigger the vin number information may not be sent
    The vehicle vin information may not be registered correctly within the ecall unit.
    register the vin information within the vehicle by resetting the e-call unit and updating.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24-BD-001H - VISIBILITY: This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 24-01-009H - ELECTRICAL SYSTEM: This bulletin provides the service procedure to: 1) upgrade the ibu/bcm (integrated body control unit/body control module) to revise the oem hyundai burglar alarm system operation and ignition start logic and 2) install two anti-theft decal
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-AT-003H-1 - POWER TRAIN: If you are servicing an 8-speed vehicle with a a??Check enginea?? Light on and one or more of the dtc listed, follow the service procedure and replace the related solenoid and harness.
  • 23-BE-010H - ELECTRICAL SYSTEM: Some models from service campaign 993 (ibu/bcm software update and decals application) equipped with the hyundai oem remote start system may exhibit the horn honking when remote starting the vehicle after receiving the software update. Thi
  • 23-BE-007H - ELECTRICAL SYSTEM: This service information bulletin provides information on how to update the apple carplay software from hyundaia??S navigation updates page. The current version of google maps has 10 times the data transmission compared to the previous vers
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-AT-005H - POWER TRAIN: This bulletin provides the procedure to update the tcu to revise the logic for P0741 (torque converter clutch circuit).
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993) in response to an increase in thefts of certain hyundai vehicles not equipped with engine immobilizers targeted through social media. In november 2
  • 23-AT-003H - ENGINE AND ENGINE COOLING: If you are servicing an 8-speed vehicle with a a??Check enginea?? Light on and one or more of the dtc listed, follow the service procedure and replace the related solenoid and harness.
  • 23-EE-003H - ENGINE AND ENGINE COOLING: This bulletin provides information related to the ecu software update for improvement of: - isg operation in relation to the battery soh (state of health) condition will be removed - isg engagement with satisfied battery soc (state of cha
  • 23-BE-001H - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: This bulletin describes the procedure to diagnose and repair tire pressure monitoring system (tpms) dtc(s) on some 19my and newer santa fe (tma), 2021my and newer santa fe hybrid (tm hev), 2022my and newer santa fe plug-in hybrid (tm phev
  • 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
  • 22-SS-003H-1 - SUSPENSION: This bulletin describes the procedure to refinish 19a?? Wheels equipped on some 19-20my santa fe (tma) 2.0t vehicles with peeling clear coat.
  • 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
  • 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
  • 22-SS-003H-1 - WHEELS: This bulletin describes the procedure to refinish 19⿝ wheels equipped on some 19-20my santa fe (tma) 2.0t vehicles with peeling clear coat.
  • 22-AT-006H - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related input/output speed sensor and harness.
  • 22-AT-005H - POWER TRAIN: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and valve body harness.
  • 22-EM-004H - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides additional service diagnostic information and repair procedures related to electric waste gate actuator (ewga) equipped vehicles listed below. Refer to the applicable engine control / fuel system sections in the shop
  • 21-EM-009H - ENGINE AND ENGINE COOLING: This bulletin provides additional service diagnostic information and repair procedures related to electric waste gate actuator (ewga) equipped vehicles listed below. Refer to the applicable engine control / fuel system sections in the shop
  • 21-BE-009H - ELECTRICAL SYSTEM: The front center speaker may produce a scratchy or distorted sound during operation. This bulletin describes the procedure to replace the crash pad center speaker for certain 20 and 21my tma santa fe.
  • 21-EM-008H - ENGINE AND ENGINE COOLING: This bulletin provides additional service diagnostic information and repair procedures related to variable charge motion controllers (vcm) equipped in the applicable vehicles listed below. This bulletin also provides information on the use
  • 21-HA-001H - VISIBILITY: Certain 2020my santa fe vehicles (tma) may experience air conditioning not blowing cold air from the vents after some period of normal operation. This condition may be caused by an out of specification evaporator temperature sensor. Follo
  • 21-EM-004H - ENGINE AND ENGINE COOLING: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
  • 21-BR-002H - BRAKES (PWS): This bulletin provides best practice recommendations when performing brake service procedures.
  • 21-BE-004H - ELECTRICAL SYSTEM: When using wireless carplay, the system may intermittently auto disconnect. When wireless carplay is disconnected, a pop up message ⿿phone not responding. Please reconnect it and try again⿝ will appear on the radio screen.
  • 21-EM-003H - ENGINE AND ENGINE COOLING: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
  • 21-BE-006H - FORWARD COLLISION AVOIDANCE: Certain 2019-2020my santa fe and 2018-2020my elantra equipped with the front multifunction camera may exhibit one or more of the following warnings on the instrument cluster; lane keep assist system (lkas), front collision avoidance assist
  • 21-BE-005H - EQUIPMENT: Some 2020-2021 santa fe (tma) and palisade (lx2) may intermittently experience abnormal camera image display conditions on the instrument cluster when the turn signal is turned on or the radio screen when transmission is in reverse. The fol
  • 21-01-011H - POWER TRAIN: This bulletin provides the procedure to update the tcu to optimize the distance to empty (dte) display. This update includes the software for optimizing clr_dist (distance traveled since dtcs cleared) display.
  • 21-BE-001H - WHEELS: This bulletin describes the procedure to diagnose and repair tire pressure monitoring system (tpms) dtc(s) on some 2020-2021my palisade (lx2) and santa fe (tma) vehicles equipped with surround view monitoring (svm) system.
  • 20-BE-014H - ELECTRICAL SYSTEM: When using wireless carplay, the system may intermittently auto disconnect. When wireless carplay is disconnected, a pop up message ⿿phone not responding. Please reconnect it and try again⿝ will appear on the radio screen.
  • 20-BD-016H-1 - EQUIPMENT ADAPTIVE/MOBILITY: Certain santa fe (tma) and palisade (lx2) vehicles may exhibit noise coming from the second row seat track. This bulletin provides information on how to inspect and if necessary repair the condition.
  • 20-FL-011H - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE: This bulletin provides information related to an electronic control module (ecm) software update which revises dtc P00D2: oxygen sensor heater control circuit range/performance bank 1 diagnostic logic.
  • 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
  • 20-SS-004H - WHEELS: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the ⿿tire balance data sheet⿝ must be fully completed including imbalance and road for
  • 20-AT-005H-1 - POWER TRAIN: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and valve body harness.
  • 20-BE-011H - BACK OVER PREVENTION: Some 2020-2021 santa fe (tma) and palisade (lx2) may intermittently experience abnormal camera image display conditions on the instrument cluster when the turn signal is turned on or the radio screen when transmission is in reverse. The fol
  • 20-01-039H - EQUIPMENT: This bulletin provides information and procedures for collecting obd ⿿in use monitor performance ratio⿝ (iumpr) data on certain 2019-2021my vehicles at california dealers. This reporting is mandated by carb (california air resources boa
  • 20-BE-006H-1 - LANE DEPARTURE: Certain 2019-2020my santa fe and 2018-2020my elantra equipped with the front multifunction camera may exhibit one or more of the following warnings on the instrument cluster; lane keep assist system (lkas), front collision avoidance assist
  • 20-AT-022H - POWER TRAIN: This bulletin provides the procedure to update the tcu for a shift flare and shock on reacceleration when driving in sport mode.
  • 20-ST-001H-2 - EQUIPMENT: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-AT-020H - POWER TRAIN: This bulletin provides a procedure to transfer pressure data to the tcu using gds mobile. This procedure is necessary to reduce the transmission learning time and improve the shift quality.
  • 20-ST-001H-1 - STEERING:AUTOMATED/ADAPTIVE STEERING:MOTOR/ACTUATOR: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-BD-014H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
  • 20-01-022H-1 - EQUIPMENT: Some 2019 - 2020 nexo (fe), 2020 palisade (lx2), and 2019 - 2020 santa fe (tm) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate
  • Campaign T4X Dea - EQUIPMENT: Certain 2019-2020 nexo (fe), 2020 palisade (lx2), and 2019 - 2020 santa fe (tm) vehicles equipped with the power tailgate may experience a nonoperational condition. This campaign provides service procedures to inspect and when necessary, pe
  • 20-BD-017H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin outlines the repair procedure to replace the fuel filler door housing on certain santa fe (tma) vehicles if the fuel filler door is not flush to the body while closed, cannot fully close, or exhibits sagging/misalignment condi
  • 20-BD-016H - SEATS: Certain santa fe (tm) and palisade (lx2) vehicles may exhibit noise coming from the second row seat track. This bulletin provides information on how to inspect and if necessary repair the condition.
  • 20-FL-004H - POWER TRAIN: This bulletin describes the idle stop and go (isg) system operation, diagnostic and battery sensor recalibration procedure. Refer to applicable shop manual and owner⿿s manual for additional information.
  • 20-AT-019H - POWER TRAIN: If you are servicing any of the vehicles listed below with a harsh and/or delayed shift, use the gds as shown in the service procedure to measure shift engagement time.
  • 20-SS-002H(1) - WHEELS: This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
  • 20-BD-007H-1 - EQUIPMENT: This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
  • 20-EE-003H - EQUIPMENT: This bulletin provides information on identifying dealer stock vehicles with either: ⿢ a battery soc alert - low battery state of charge (soc) at or below 50%. ⿢ a 30 day alert - vehicle has not started and reported an soc in 30 days.
  • 20-AT-016H - EQUIPMENT ADAPTIVE/MOBILITY: The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both oem (new) and remanufactured automatic transmissions:
  • 20-BE-006H - LANE DEPARTURE: Certain 2019-2020my santa fe and 2018-2020my elantra equipped with front camera/multi-function camera may exhibit a series of lane keep assist system (lkas), front collision avoidance assist (fca), high beam assist (hba), smart cruise contr
  • 20-EE-005H - ELECTRICAL SYSTEM: Hyundai vehicles are equipped with dark current control logic to help reduce amperage draw amount and conserve battery state of charge (soc%). A selected dark current control mode will function when the vehicle is in the key off state, and
  • 20-BD-007H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.
  • 20-EE-002H(1) - ELECTRICAL SYSTEM: This bulletin describes the mandatory procedure to submit battery test data electronically for battery warranty claims by running the gds battery claim app. The app must be run right after an incident battery is removed from the vehicle or
  • 20-SS-001H - SUSPENSION: This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.
  • 20-AT-001H - POWER TRAIN: This tsb provides a procedure to diagnose and repair a transaxle for the following incorrect ratio dtc (transaxle clutch slipping more than 200 rpm in gear).
  • 20-ST-001H - STEERING: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-AT-003H - ENGINE AND ENGINE COOLING: If you are servicing an applicable vehicle with a check engine light on and one or more of the dtc listed below, follow the repair procedure and replace the related input/output speed sensor and oil pressure harness.
  • 20-AT-004H - ENGINE AND ENGINE COOLING: If you are servicing an applicable vehicle with a check engine light on and one or more of the dtc listed below, follow the repair procedure and replace the related oil pressure harness with integrated oil temperature sensor.
  • 20-AT-005H - ENGINE AND ENGINE COOLING: If you are servicing an applicable vehicle with a check engine light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-BE-001H - ELECTRICAL SYSTEM: This bulletin provides guidelines to inspect the usb, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common android auto and apple carplay connection conditions. 3. This bullet
  • 19-01-042H - EQUIPMENT: This bulletin provides information and procedures for collecting obd ?In use monitor performance ratio? (iumpr) data on certain 2019-2020my vehicles at california dealers. This reporting is mandated by carb (california air resources board).
  • 19-AT-021H-1 - EQUIPMENT: If you are servicing a vehicle with a transmission slipping concern, follow the service procedure shown below and perform a stall test. This tsb provides a procedure to test each clutch in the transmission. If the vehicle fails the stall te
Known Recall Investigations
  • Loss of motive power investigation as of 20220912

    The office of defects investigation (odi) has received a petition on july 13, 2022, requesting a defect investigation into an alleged defect of the "oil drain pan assemblies" on the following 83 models/model year vehicles stated by the petitioner: 2006-2019 hyundai sonata, 2013-2018 hyundai santa fe sport, 2010-2012 and 2019-2020 hyundai santa fe, 2010-2015 and 2018-2019 hyundai tucson, 2011-2021 kia sportage 2005-2020 kia optima, 2011-2020 kia sorento, 2010-2013 kia forte, 2010-2013,kia forte coup, and 2007-2010 kia rondo vehicles equipped with the 1.6l t-gdi gamma, 2.4l theta ii gdi, 2.4l in-line gdi theta ii, kappa, and 3.8l v-shaped gdi lambda-ii engines. The petition also cites additional hyundai/kia vehicles that use similar drain pan assemblies as the above-mentioned vehicles as having drain pan assembly failures. The petitioner provided subject and peer vehicles information related to alleged engine failures. The petition itself can be reviewed at nhtsa.Gov under odi number 11481745.According to the petition, the hyundai/kia vehicle owners have made allegations of oil leakage failures occurring at highway speeds, without malfunction, indicator lights, or the leakage associated with under-tightening an oil drain plug, or a plug or pan with damaged thread. The alleged defects are causing engines to seize and loss of motive power. A defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition. The petitioner identified a number of complaints received by nhtsa alleging complete engine failure from a variety of models stated above along with other models. The odi complaints cited in the petition can be reviewed at nhtsa.Gov under the following odi numbers: 11481745, 11433038, 11366918, 11431200, 11320689, 11245086, 11196311, 11114946, 11114946, 11097819.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0741 [1] Torque Converter Clutch Circuit Performance or Stuck Off
  • P00D2 [1] P00D2
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210520

The rear occupancy alarm, a safety feature, goes off commanded usually at night with the vehicle locked and unoccupied. Dealer is unable to find a fix and has no way to prevent further occurrences. They recommend disabling the system, removing this system from the safety features of this vehicle.

NoNoN NoneNone20210520

The driver rear tire may be leaking air and the pressure monitoring system shows the pressure is 27-28. The car was brought brand new from hyundai of torrance, ca on 20 jan 2020 and as of this date, 23 may 2021, the mileage is 2,007 miles. I have taken the car into the dealership twice about the tire (second time was on 20 may 2021) and they keep saying they don't fix tires and it may have a slow leak. I find this unacceptable and i feel like i'm being taken advantage of (i'm a senior citizen). I plan on driving to another state and i want to ensure the safety of myself and passengers. Just now, i checked the pressure monitoring system and the light is not on. At this point, i don't know if it's tire issue or the electronic system issue. Unfortunately, i don't have any documentation, but perhaps the hyundai dealership have something on their service database/computer.

CrashNoY 1 InjuredNone20210501

I was in a major car accident and the car that hit me was traveling about 60 mph hit me in the rear and the air bag never deployed, this is very concerning and should be looked at. I was stopped at a red light when i got hit.

NoNoN NoneNone20210321

New 2020 santafe took delivery on january 4th, 2021, with less than 5000 miles on march 21st the vehicle refuse to start after it was started and shut off while we were sitting in a parking lot. While attempting to start it getting forward collusion warning but the engine would not crank. Towed to the local dealer was told they cannot diagnose the car because they could not read the onboard computer, unable to say what's wrong. The car was towed back to the dealer where purchase and was told it was a blown fuse maybe lighting strike and other theories what's wrong. The dealer would replace the fuse and computer after 52 days the care is still at the dealer waiting on parts. Total electrical failure with no recourse at the moment, hyundai motor of america consumer affairs wants us to sign a settlement agreement to refund our expenses and have not fixed or replaced the car. The manufacture is totally dragging their feet and denying the car suffer a total electrical failure, while the battery was still in working condition according to aaa.

NoNoN NoneNone20210311

Was driving down the road about 40 mph, slowed down to about 10 to 15 mph to make a right hand turn when the right rear tire on my 2020 hyundai santa fe vin: [xxx], exploded ripping several inches into the sidewall. Had no knowledge of hitting anything any time prior to the tire exploding and nothing in the roadway to cause said damage at the sight of the explosion. Temperature at the time of the explosion was about 55 degrees, not to cold or to hot. Had only driven about 3 or 4 miles on the tire prior to explosion, so heat was most likely not part of the problem. Tires were made by hankook tires, dynapro hp2, size 235/65/r17 104h, dot 15m8r rt ho 2719, with about 29,000 miles on the tires, very little wear at all the tire, with air pressure maintained at all times to about 35 to 36 psi which was checked almost daily. Of all of my years of driving have had flat tires, but never have i had a tire just explode as in this instance with this tire. Feel like this should have been reported in case others may have experienced any similar issues with these tires. Hankook, dynapro hp2, 235/65r17 104h, dot 15m8r rt ho 2719. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20210214

When stopped at a traffic light and the auto engine turn off kicks in as expected with my foot on the brake pedal. However, the behavior is very erratic when i release my foot from the brake. Sometimes the vehicle jumps aggressively without me applying any acceleration and sometimes the engine just starts and the vehicle does not move until i apply some acceleration. I almost rear ended the cars infront of me few times. I got way too skeptical and began turning off the auto turn off feature when i get into my car.

NoNoN NoneNone20210213

When stopped at a traffic light and the auto engine turn off kicks in as expected with my foot on the brake pedal. However, the behavior is very erratic when i release my foot from the brake. Sometimes the vehicle jumps aggressively without me applying any acceleration and sometimes the engine just starts and the vehicle does not move until i apply some acceleration. I almost rear ended the cars infront of me few times. I got way too skeptical and began turning off the auto turn off feature when i get into my car.

NoNoN NoneNone20210204

On 9/25/20 i filed a vehicle complaint based on the fact that the horn on my 2020 santa fe had twice working, requiring the dealer to replace parts. (tracking number 11371071.) the horn has again stopped working and is back in the dealer's repair shop. The car currently has approximatately 5600 miles on it and was purchased in 7/20.

NoNoN NoneNone20210203

On 9/25/20 i filed a vehicle complaint based on the fact that the horn on my 2020 santa fe had twice working, requiring the dealer to replace parts. (tracking number 11371071.) the horn has again stopped working and is back in the dealer's repair shop. The car currently has approximatately 5600 miles on it and was purchased in 7/20.

NoNoN NoneNone20210202

The 2020 hyundai santa fe foward collision avoidance assistance system is not functioning correctly. We have contacted hyundai on multiple occasions without response. The system is braking in the middle of the road without and cause. No cars are in any proximity and the car brakes in the middle of the road. This has occurred twice without warning in the last several months. Dealership has no answer when we took the car in. Hyundai consumer line does not return calls. It is an extreme danger with our son driving car. Rear end collison will happpen if this continues.

NoNoN NoneNone20210201

The 2020 hyundai santa fe foward collision avoidance assistance system is not functioning correctly. We have contacted hyundai on multiple occasions without response. The system is braking in the middle of the road without and cause. No cars are in any proximity and the car brakes in the middle of the road. This has occurred twice without warning in the last several months. Dealership has no answer when we took the car in. Hyundai consumer line does not return calls. It is an extreme danger with our son driving car. Rear end collison will happpen if this continues.

NoNoN NoneNone20210104

To many problems to list.

NoNoN NoneNone20210103

To many problems to list.

NoNoN NoneNone20201229

Front windshield has developed numerous pin-head size star shaped cracks that mostly can be seen when car is pointed toward the sun. This happened all of a sudden. I tried to photo but i can not get a good picture. This did not happen while driving.

NoNoN NoneNone20201228

Front windshield has developed numerous pin-head size star shaped cracks that mostly can be seen when car is pointed toward the sun. This happened all of a sudden. I tried to photo but i can not get a good picture. This did not happen while driving.

NoNoN NoneNone20201204

Tl* the contact owns a 2020 hyundai santa fe. The contact stated that while the vehicle was being transported, the contact learned that the gas cap had detached from the vehicle. The contact took the vehicle to o'brien hyundai of fort myers (2850 colonial blvd, fort myers, fl 33966; (239) 277-1222) where the gas cap was replaced. The manufacturer was made aware of the issue and opened a case. The approximate failure mileage was 4,862.

NoNoN NoneNone20201203

Tl* the contact owns a 2020 hyundai santa fe. The contact stated that while the vehicle was being transported, the contact learned that the gas cap had detached from the vehicle. The contact took the vehicle to o'brien hyundai of fort myers (2850 colonial blvd, fort myers, fl 33966; (239) 277-1222) where the gas cap was replaced. The manufacturer was made aware of the issue and opened a case. The approximate failure mileage was 4,862.

NoNoN NoneNone20201027

Hyundai 2020 santa fe limited blind spot collision-avoidance assist (bca) system when set in active mode and under these conditions its activation is extremely dangerous: in three (3) or more lanes of traffic. In neither of the outer lanes. Passing a truck in the lane on the immediate right. Vehicle(s) in the lane on the immediate left. Vehicle(s) in the lane on the immediate right. At speeds of 50 ' 70+ mph. When the santa fe approaches the front end of the truck, the bow wave of air from the truck pushes the santa fe towards the left lane line activating the bca, which violently jerks the santa fe to the right. When this occurs and the santa fe is moved violently toward the right line lane, the bsa detects the truck (or other vehicles) in the right hand lane, and violently jerks the santa fe toward the left hand lane. Upon doing so the santa fe bsa again detects vehicles in the left hand lane and again immediately jerks the santa fe toward the right hand lane. This action continually occurs until the driver forcibly regains control of the steering wheel, and/or depresses the brake. This repeated violent jerking the santa fe back and forth across the lane it's in has very nearly caused an accident in at least two (2) occasions (oct 27 & 28, 2020) until we found that the bca could be deactivated and set to warning only. This violent action of the bca should be removed from the santa fe vehicle to prevent accidents.

NoNoN NoneNone20201026

Hyundai 2020 santa fe limited blind spot collision-avoidance assist (bca) system when set in active mode and under these conditions its activation is extremely dangerous: in three (3) or more lanes of traffic. In neither of the outer lanes. Passing a truck in the lane on the immediate right. Vehicle(s) in the lane on the immediate left. Vehicle(s) in the lane on the immediate right. At speeds of 50 ' 70+ mph. When the santa fe approaches the front end of the truck, the bow wave of air from the truck pushes the santa fe towards the left lane line activating the bca, which violently jerks the santa fe to the right. When this occurs and the santa fe is moved violently toward the right line lane, the bsa detects the truck (or other vehicles) in the right hand lane, and violently jerks the santa fe toward the left hand lane. Upon doing so the santa fe bsa again detects vehicles in the left hand lane and again immediately jerks the santa fe toward the right hand lane. This action continually occurs until the driver forcibly regains control of the steering wheel, and/or depresses the brake. This repeated violent jerking the santa fe back and forth across the lane it's in has very nearly caused an accident in at least two (2) occasions (oct 27 & 28, 2020) until we found that the bca could be deactivated and set to warning only. This violent action of the bca should be removed from the santa fe vehicle to prevent accidents.

CrashNoY NoneNone20200909

I pulled into the driveway and put on the brakes when the vehicle accelerated and ran into the garage and the frame. There are tire marks on the cement showing the brakes were applied. I've had problems with the accelerate cutting out while on the freeway on ramp.

CrashNoY NoneNone20200908

I pulled into the driveway and put on the brakes when the vehicle accelerated and ran into the garage and the frame. There are tire marks on the cement showing the brakes were applied. I've had problems with the accelerate cutting out while on the freeway on ramp.

NoNoN NoneNone20200907

My husband and i purchased this car brand new, with only 252 miles on it. On the third day of owning it we were driving and within 5 miles the car began alarming with the center driver console indicating the engine was overheated. The temperature gauge was in the red zone. After a few seconds it dropped slightly and fluctuated in the upper 2/3s of the high temperature region. We drove to the dealership, which was within 10 miles. Once we were within half a mile the car engine began rattling every-time i tried to accelerate and the temperature gauge at this point remained in the redline. In addition, during all of this we turned the heat on to pull some heat from the engine but only cold air would blow. We were within the 3 day grace period of no questions asked return policy so we decided to return the call as it was brand new and had such a serious malfunction. We have not heard back from the dealership as to why the car malfunctioned.

NoNoN NoneNone20200906

My husband and i purchased this car brand new, with only 252 miles on it. On the third day of owning it we were driving and within 5 miles the car began alarming with the center driver console indicating the engine was overheated. The temperature gauge was in the red zone. After a few seconds it dropped slightly and fluctuated in the upper 2/3s of the high temperature region. We drove to the dealership, which was within 10 miles. Once we were within half a mile the car engine began rattling every-time i tried to accelerate and the temperature gauge at this point remained in the redline. In addition, during all of this we turned the heat on to pull some heat from the engine but only cold air would blow. We were within the 3 day grace period of no questions asked return policy so we decided to return the call as it was brand new and had such a serious malfunction. We have not heard back from the dealership as to why the car malfunctioned.

NoNoN NoneNone20200903

With less than 1000 miles on the car, the horn stopped working intermittently. (the majority of the time it didn't.) the dealer kept the car for a week. The determination was that the "driver air bag clockspring has internal malfunction". The paperwork shows that it was replaced. Yesterday, approximately three weeks after the repair, the horn failed to work again while driving on the highway. (based on past experience, speed doesn't seem to be a factor.)

NoNoN NoneNone20200902

With less than 1000 miles on the car, the horn stopped working intermittently. (the majority of the time it didn't.) the dealer kept the car for a week. The determination was that the "driver air bag clockspring has internal malfunction". The paperwork shows that it was replaced. Yesterday, approximately three weeks after the repair, the horn failed to work again while driving on the highway. (based on past experience, speed doesn't seem to be a factor.)

NoNoN NoneNone20200827

Brake has been sticking last couple of weeks so that i had to pump brake to release to start. This morning i went out to the driveway and could not get into car with either remote or by using blue link on my phone. I used the manual key but could not release any other doors or lift gate. No lights, hazards, radio no nothing. I have had a few dead batteries and never had a car that dead overnight. I drove home from work previous night and i was outside after dark next to my car, no lights left on. I called roadside assistance, first guy said he thought there was a short, parking brake would not release and car still did not start. A different tow truck had to come with dollies and it was towed to the dealer. Dealer said it was a dead battery at 4918 miles! Thankfully i was at home and the heat index was not at 105 degrees yet for the day.

NoNoN NoneNone20200826

Brake has been sticking last couple of weeks so that i had to pump brake to release to start. This morning i went out to the driveway and could not get into car with either remote or by using blue link on my phone. I used the manual key but could not release any other doors or lift gate. No lights, hazards, radio no nothing. I have had a few dead batteries and never had a car that dead overnight. I drove home from work previous night and i was outside after dark next to my car, no lights left on. I called roadside assistance, first guy said he thought there was a short, parking brake would not release and car still did not start. A different tow truck had to come with dollies and it was towed to the dealer. Dealer said it was a dead battery at 4918 miles! Thankfully i was at home and the heat index was not at 105 degrees yet for the day.

NoNoN NoneNone20200709

Leased a 2020 santa fe on april 24, 2020 and on july 9, 2020 it stalled and all the lights on my dashboard lit up like a christmas tree and after 20 mins. Was able to start it. The dealer said nothing wrong. In august 2020 the car wouldn't start, after a road side assistance jump the dealer said i'm not starting it enough. In october same thing happened i got a new battery from the dealer. In december the same thing happened i got another new battery. They refuse to admit something is drawing power from the battery in the off position. Instead they say i'm not starting the car enough. I start the car 2 to 3 a week.

NoNoN NoneNone20200708

Leased a 2020 santa fe on april 24, 2020 and on july 9, 2020 it stalled and all the lights on my dashboard lit up like a christmas tree and after 20 mins. Was able to start it. The dealer said nothing wrong. In august 2020 the car wouldn't start, after a road side assistance jump the dealer said i'm not starting it enough. In october same thing happened i got a new battery from the dealer. In december the same thing happened i got another new battery. They refuse to admit something is drawing power from the battery in the off position. Instead they say i'm not starting the car enough. I start the car 2 to 3 a week.

NoNoN NoneNone20200703

Date: friday, 3 july 2020. My car would not unlock with the key fob. Thought the key fob was dead and grabbed the spare to try again. No luck with that one either. Tried using the blue link app to unlock. Unsuccessful again. Unlocked my car with the key from the fob and got in. None of the interior lights came on (i keep this feature on). That should have been my first clue. Tried starting the vehicle like the owner's manual suggests if the key fob battery is weak. Didn't work. I tried to test different functions that would normally work if a vehicle is off (i.E. The lock/unlock buttons and hazard lights). Nothing worked. I had to call for a tow to my dealership, which has to wait until after the holiday weekend (4th of july). I will not find out the problem until after. I did not leave any lights on or any doors open. I just used my car the day before this and there was no indication of anything wrong with the vehicle. No lights on the dash came on to alert me of anything and my car is acting dead. More dead than your regular needing a jump start dead. The only thing i have not tried is jump starting in fear of invalidating the warranty in some way. Thankful my car is just in my driveway and i'm not stranded with my kid somewhere.

NoNoN NoneNone20200702

Date: friday, 3 july 2020. My car would not unlock with the key fob. Thought the key fob was dead and grabbed the spare to try again. No luck with that one either. Tried using the blue link app to unlock. Unsuccessful again. Unlocked my car with the key from the fob and got in. None of the interior lights came on (i keep this feature on). That should have been my first clue. Tried starting the vehicle like the owner's manual suggests if the key fob battery is weak. Didn't work. I tried to test different functions that would normally work if a vehicle is off (i.E. The lock/unlock buttons and hazard lights). Nothing worked. I had to call for a tow to my dealership, which has to wait until after the holiday weekend (4th of july). I will not find out the problem until after. I did not leave any lights on or any doors open. I just used my car the day before this and there was no indication of anything wrong with the vehicle. No lights on the dash came on to alert me of anything and my car is acting dead. More dead than your regular needing a jump start dead. The only thing i have not tried is jump starting in fear of invalidating the warranty in some way. Thankful my car is just in my driveway and i'm not stranded with my kid somewhere.

NoNoN NoneNone20200624

There are three issues: 1.) in sport mode, the transmission will sometimes get stuck/hung in gear (maybe gear 3 or gear4) and will not shift into the next gear, even when increasing speed. 2.) also in sport mode, after driving for about 10 or 15 minutes the transmission will often slip into gear 5, after revving high and can be heard revving, but it is not reflected on the tachometer, and then when the gear catches it is a violet jerk forward. 3.) lastly, in any more, but most pronounced in "smart mode" after taking out from a complete stop, and especially after the engine goes into auto shut off mode, the transmission will stutter at about 3 - 5 mph and feels as if power has been lost for a few seconds. This is most terrifying when making a left turn into traffic, as you never know if it will happen or not.

NoNoN NoneNone20200623

There are three issues: 1.) in sport mode, the transmission will sometimes get stuck/hung in gear (maybe gear 3 or gear4) and will not shift into the next gear, even when increasing speed. 2.) also in sport mode, after driving for about 10 or 15 minutes the transmission will often slip into gear 5, after revving high and can be heard revving, but it is not reflected on the tachometer, and then when the gear catches it is a violet jerk forward. 3.) lastly, in any more, but most pronounced in "smart mode" after taking out from a complete stop, and especially after the engine goes into auto shut off mode, the transmission will stutter at about 3 - 5 mph and feels as if power has been lost for a few seconds. This is most terrifying when making a left turn into traffic, as you never know if it will happen or not.

NoNoN NoneNone20200530

Sunroof exploded while traveling on the highway. *tr

NoNoN NoneNone20200529

Sunroof exploded while traveling on the highway. *tr

NoNoN NoneNone20200510

Steering wheel makes noise during back up, from stop to motion (low speed) making turns. Sometimes happened during low speed driving as well. The frequency is getting more and more, very annoying and little bit scary. Worry steering wheel will breakdown. *tr

NoNoN NoneNone20200509

Steering wheel makes noise during back up, from stop to motion (low speed) making turns. Sometimes happened during low speed driving as well. The frequency is getting more and more, very annoying and little bit scary. Worry steering wheel will breakdown. *tr

NoFireY NoneNone20200307

Tl* the contact owned a 2020 hyundai santa fe. The contact stated that while driving at 65 mph the power steering suddenly failed causing the steering wheel to become very difficult to turn. The contact stated while stopping the vehicle it suddenly stalled. The contact stated various warning alerts illuminated. The vehicle was towed to the local dealer pugi hyundai (1866 ogden ave. Downers grove, il.) who diagnosed that the battery was faulty. The battery was recharged but the failure reoccurred. The vehicle was taken back to the dealer where the alternator and battery was replaced. Later, after driving and parking the vehicle, it caught on fire. The fire department was called to the scene and extinguished the fire. A fire department report was taken as they believe the fire was started in the engine compartment. A fire department report was filed. The vehicle was destroyed and towed away. The cause of the failure was not determined by the dealer or an independent mechanic. The manufacturer was notified of the failure and a case was opened. The failure mileage was 80.

NoFireY NoneNone20200306

Tl* the contact owned a 2020 hyundai santa fe. The contact stated that while driving at 65 mph the power steering suddenly failed causing the steering wheel to become very difficult to turn. The contact stated while stopping the vehicle it suddenly stalled. The contact stated various warning alerts illuminated. The vehicle was towed to the local dealer pugi hyundai (1866 ogden ave. Downers grove, il.) who diagnosed that the battery was faulty. The battery was recharged but the failure reoccurred. The vehicle was taken back to the dealer where the alternator and battery was replaced. Later, after driving and parking the vehicle, it caught on fire. The fire department was called to the scene and extinguished the fire. A fire department report was taken as they believe the fire was started in the engine compartment. A fire department report was filed. The vehicle was destroyed and towed away. The cause of the failure was not determined by the dealer or an independent mechanic. The manufacturer was notified of the failure and a case was opened. The failure mileage was 80.

NoNoN NoneNone20200124

My car is siting in park, running with the driver's door open in my town house parking lot. I get out of my car to open the passenger's back door as well as my trunk for her. I then get back into the driver's seat. I am waiting on my friend to load her items into my new santa fe for an out of town retreat. She finishes loading items and proceeds to get into the passenger side front seat. As she is getting into the car, "she says she needs to go to the bathroom". I tell her let's go now before we get started on our trip. We were suppose to be meeting about 10 college students. So i get out of my car since i have the house keys. My car is still in park and running. I do leave my driver's door open about a 20-25 degree angle. My friend walks around the back of the car. As we are walking toward my townhouse, i turn around because i hear a noise. I immediately see my car not rolling but backing up on a small incline upward across my parking lot. It seems to have picked up speed and then hits the back of a parked car in the parking lot. My car hits the parked gray camry with so much momentum that it butterflies my driver's door completely open and the car never slows down. The car continues moving while the inside of my driver's door scrubs the parked camry. After my car moves past the camry it is still moving at an accelerated rate. I am yelling and running to my car with my keyfob trying to push buttons to get it to stop. My friend is running and chasing my car. She is able to get to my car and jump in where she pushes on the brakes very hard to make the car stop. If she had not been able to do that my car would have hit a parked black truck or would have jumped the sidewalk and ran into a townhouse before it stopped. Once my friend got the car to stop. She looked down and it was still in park and was not making the dinging noise it usually does when it is in reverse.

NoNoN NoneNone20200123

My car is siting in park, running with the driver's door open in my town house parking lot. I get out of my car to open the passenger's back door as well as my trunk for her. I then get back into the driver's seat. I am waiting on my friend to load her items into my new santa fe for an out of town retreat. She finishes loading items and proceeds to get into the passenger side front seat. As she is getting into the car, "she says she needs to go to the bathroom". I tell her let's go now before we get started on our trip. We were suppose to be meeting about 10 college students. So i get out of my car since i have the house keys. My car is still in park and running. I do leave my driver's door open about a 20-25 degree angle. My friend walks around the back of the car. As we are walking toward my townhouse, i turn around because i hear a noise. I immediately see my car not rolling but backing up on a small incline upward across my parking lot. It seems to have picked up speed and then hits the back of a parked car in the parking lot. My car hits the parked gray camry with so much momentum that it butterflies my driver's door completely open and the car never slows down. The car continues moving while the inside of my driver's door scrubs the parked camry. After my car moves past the camry it is still moving at an accelerated rate. I am yelling and running to my car with my keyfob trying to push buttons to get it to stop. My friend is running and chasing my car. She is able to get to my car and jump in where she pushes on the brakes very hard to make the car stop. If she had not been able to do that my car would have hit a parked black truck or would have jumped the sidewalk and ran into a townhouse before it stopped. Once my friend got the car to stop. She looked down and it was still in park and was not making the dinging noise it usually does when it is in reverse.

NoNoN NoneNone20200103

Have only had the 2020 santafe 2.0t for a few weeks - 1,000 miles. It is going to the shop (selling dealer). The turbo lag has almost got me t-boned twice when pulling out into traffic. This is clearly a safety issue. It did not seem this way on the test drive. The overall power has gone down the past few weeks. Trying to pass someone - hah, make sure you have plenty of room, because that turbo lag will bite you in the butt when you pull out and suddenly you are stuck in the oncoming lane waiting for the engine to kick in. After an inspection by the dealer - they said " nothing is wrong, it is performing exactly as designed and with specs". Really scary when the dealer service writer tells you - "it is performing as designed". I take that to mean they are fully aware of this safety design flaw/defect. The dealer then said - just drive it in the "sport" mode and it will not be as bad. That is ludicrous. The default mode is "comfort" and that is where the best ride and performance, mileage, etc. Is to be achieved. I took a test drive with the dealer's mechanic. He advised that he gets this complaint every single day. It is a safety design defect inherent in the engine. He checked for any error codes or software updates - none are present or available. The mechanic verbally confirmed that the "engine lag" is clearly there. However, when the service writer completed the ticket, he wrote that the mechanic said he could not duplicate the problem. That is an absolute un-truth. In my opinion - this is a very clear safety issue when trying to merge into traffic or pass another vehicle.

NoNoN NoneNone20200102

Have only had the 2020 santafe 2.0t for a few weeks - 1,000 miles. It is going to the shop (selling dealer). The turbo lag has almost got me t-boned twice when pulling out into traffic. This is clearly a safety issue. It did not seem this way on the test drive. The overall power has gone down the past few weeks. Trying to pass someone - hah, make sure you have plenty of room, because that turbo lag will bite you in the butt when you pull out and suddenly you are stuck in the oncoming lane waiting for the engine to kick in. After an inspection by the dealer - they said " nothing is wrong, it is performing exactly as designed and with specs". Really scary when the dealer service writer tells you - "it is performing as designed". I take that to mean they are fully aware of this safety design flaw/defect. The dealer then said - just drive it in the "sport" mode and it will not be as bad. That is ludicrous. The default mode is "comfort" and that is where the best ride and performance, mileage, etc. Is to be achieved. I took a test drive with the dealer's mechanic. He advised that he gets this complaint every single day. It is a safety design defect inherent in the engine. He checked for any error codes or software updates - none are present or available. The mechanic verbally confirmed that the "engine lag" is clearly there. However, when the service writer completed the ticket, he wrote that the mechanic said he could not duplicate the problem. That is an absolute un-truth. In my opinion - this is a very clear safety issue when trying to merge into traffic or pass another vehicle.

NoNoN NoneNone20191025

The fca (forward collision avoidance) system does no work as it should. It does not see vehicles or pedestrians directly in front while not in cruise control. The only time the system alarms is when following a vehicle, which is in the same lane on city streets, and then the target vehicle turns right and creates no hazard. The fca does not work according to what is mentioned in the owners manual, nor does it operate like it is shown in a youtube video sponsored by hyundai.

NoNoN NoneNone20191024

The fca (forward collision avoidance) system does no work as it should. It does not see vehicles or pedestrians directly in front while not in cruise control. The only time the system alarms is when following a vehicle, which is in the same lane on city streets, and then the target vehicle turns right and creates no hazard. The fca does not work according to what is mentioned in the owners manual, nor does it operate like it is shown in a youtube video sponsored by hyundai.

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