2020 Subaru Crosstrek HybridSubaru Crosstrek Hybrid 2020

Vehicle Details: Recalls, Fuel Economy, Emissions, Safety Ratings, Investigations, Consumer Complaints, Decoded VIN Details, Service Bulletins

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Below you will find all available information on the 2020 Subaru Crosstrek SW AWD, manufacturered by Fuji Heavy Industries U.s.a., Inc. (c/o Subaru Of America).
The vehicle is described as a All-Wheel Drive Small Sport Utility Vehicle 4WD Compact Utility (Utility Vehicle Categories "Small" and "Midsize").

The overall safety rating for this vehicle is: 5

ManufacturerKnown WMI(s)Fuel Type
SubaruJF2 JF2 4S4 Regular Gas And Electricity
City MPGHighway MPGCO2 emissions
36 MPG35 MPG151 g/mile
Hybrid City MPGHybrid Highway MPGHybrid Charge Time
99 MPG80 MPG2 Hours
2020 Subaru Crosstrek Hybrid
Subaru VIN Decoder

Use the box here to look up VINs from Subaru as well as other manufacturers

#

Sub-models: - Crosstrek Hybrid Awd -

Frequently Asked Questions
  • What is the charge time of a 2020 Subaru Crosstrek Hybrid?
     - The 2020 Subaru Crosstrek Hybrid has a full charge time of 2 hours at 240V.
  • What is the safety rating of the 2020 Subaru Crosstrek Hybrid?
     - The overall safety rating of the 2020 Subaru Crosstrek Hybrid is 5 stars.
  • What is the fuse box diagram for the 2020 Subaru Crosstrek Hybrid?
     - Fuse box diagrams for the 2020 Subaru Crosstrek Hybrid can be found here
  • What is the annual fuel cost for the 2020 Subaru Crosstrek Hybrid?
     - EPA estimated annual fuel cost for the 2020 Subaru Crosstrek Hybrid is $1550.
  • Where is the 2020 Subaru Crosstrek Hybrid produced?
     - The 2020 Subaru Crosstrek Hybrid is produced in Ota Gunma, Japan.
  • Are there recalls for the 2020 Subaru Crosstrek Hybrid?
     - There are 1 recall(s) for the 2020 Subaru Crosstrek Hybrid, additional information is below.
  • Does the 2020 Subaru Crosstrek Hybrid work with Apple Carplay?
     - The Crosstrek Hybrid does support Apple Carplay.
  • What is the GVWR of a 2020 Subaru Crosstrek Hybrid?
     - The 2020 Subaru Crosstrek Hybrid has a GVWR of Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) lbs.
  • How much horsepower does the 2020 Subaru Crosstrek Hybrid have?
     - The 2020 Subaru Crosstrek Hybrid has 152 horsepower.
  • How much does the 2020 Subaru Crosstrek Hybrid weigh?
     - The 2020 Subaru Crosstrek Hybrid is listed to weigh 3766 lbs.
Available Engine & Drive Classes
  • 2L 4 cylinder continuously variable
Safety details for the 2020 Subaru Crosstrek SW AWD

The overall safety rating for this vehicle is: 5

Front Crash Rating Front Drivers Side Front Passenger Side
444
Side Crash Rating Side Drivers Side Side Passenger Side
555
Side Pole Crash Rating Rollover Rating Rollover Possibility
540.156
NHTSA Mandated Recalls

  • Recall 246574 [USA]: A 12-volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Recalls are also available on the Complaints page
NHTSA Submitted Mechanical & Emissions Details

  • Automatic (variable gear ratios) All-Wheel Drive Crosstrek Hybrid Awd

    Description Data
    Combined electricity consumption in kw-hrs/100 miles38.0
    Engine cylinders4
    Engine displacement in liters2.0
    Engine descriptor; see fueleconomy.gov detailsSIDI; PHEV
    TransmissionAutomatic (variable gear ratios)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline3750
    Electric motor (kw-hrs)88 kW AC Induction
    Description Data
    Annual petroleum consumption in barrels for fuel type 14.93287
    Annual petroleum consumption in barrels for fuel type 23.30567
    Time to charge an electric vehicle in hours at 240 v2
    City mpg for fuel type 1,36
    Unrounded city mpg for fuel type 1,35.6
    City mpg for fuel type 299
    Unrounded city mpg for fuel type 2,99.3569
    City electricity consumption in kw-hrs/100 miles34
    EPA city utility factor (share of electricity) for phev0.443
    Tailpipe co2 in grams/mile for fuel type 1151
    Combined mpg for fuel type 1,35
    Unrounded combined mpg for fuel type 1,35.1
    Combined mpg for fuel type 290
    Unrounded combined mpg for fuel type 2,89.6953
    Combined electricity consumption in kw-hrs/100 miles38.0
    EPA combined utility factor (share of electricity) for phev0.417
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle typeAll-Wheel Drive
    EPA model type index35
    Engine descriptor; see fueleconomy.gov detailsSIDI; PHEV
    EPA fuel economy score (-1 = not available)10
    Annual fuel cost for fuel type 1 ($)1550
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular Gas and Electricity
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    EPA ghg score (-1 = not available)10
    Highway mpg for fuel type 1,35
    Unrounded highway mpg for fuel type 1,34.5
    Highway mpg for fuel type 280
    Unrounded highway mpg for fuel type 2,80.1674
    Highway electricity consumption in kw-hrs/100 miles42.0
    EPA highway utility factor (share of electricity) for phev0.382
    Vehicle record id42292
    Model name (carline)Crosstrek Hybrid Awd
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modetrue
    EPA city range for fuel type 219.11
    EPA highway range for fuel type 215.52
    TransmissionAutomatic (variable gear ratios)
    Unadjusted city mpg for fuel type 151.8
    Unadjusted city mpg for fuel type 2141.9
    Unadjusted highway mpg for fuel type 150.1
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline3750
    Fuel type 2. for dual fuel vehicles, this will be the alternative fuel (e.g. e85, electricity, cng, lpg). for single fuel vehicles, this field is not usedElectricity
    EPA range for fuel type 217
    Electric motor (kw-hrs)88 kW AC Induction
    3-character manufacturer codeFJX
    Date the vehicle record was created (iso 8601 format)Tue Nov 05 00:00:00 EST 2019
    Date the vehicle record was last modified (iso 8601 format)Fri Mar 25 00:00:00 EDT 2022
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
    EPA composite gasoline-electricity city mpge for plug-in hybrid vehicles49
    EPA composite gasoline-electricity highway mpge for plug-in hybrid vehicles43
    EPA composite gasoline-electricity combined city-highway mpge for plug-in hybrid vehicles)46
EPA Test Results

  • Subaru: CROSSTREK HYBRID AWD - Test: LFJXT02.0EVC

    Description Data
    Displacement (L)2
    Curb Weight (lbs.)3766
    Gross Vehicle Weight Rating (lbs.)4901
    Equivalent Test Weight (lbs.)4000
    Test Drive Description2-Wheel Drive, Front
    Transmission Type DescriptionContinuously Variable

  • SUBARU CROSSTREK - Test: LFJXJ02.5BUY

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 15-256-19R - ELECTRICAL SYSTEM: This bulletin provides information on a new reprogramming procedure (fota) to optimize the harman gen 3.1 audio and navigation head units (h/u) utilized in the models as listed.
  • 15-236-18R - ELECTRICAL SYSTEM: This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 12-321-21R - STEERING: This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.
  • 15-257-19R - ELECTRICAL SYSTEM: "this bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calc
  • 15-242-19R - EQUIPMENT: This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics systema??S remote access features.
  • 15-219-18R - ELECTRICAL SYSTEM: This bulletin addresses an error code 202 and or 204 when attempting to complete the starlink telematics subsription process.
  • 18-225-22R - ELECTRICAL SYSTEM: This bulletin provides the diagnostic procedure for harman infotainment systems when dtc B2255 is detected. This update should prevent unnecessary replacement of the head unit or usb cable.
  • 09-81-21R - FUEL SYSTEM, GASOLINE: This bulletin announces design changes made to the fuel injector assembly in response to the dtcs listed.
  • 15-251-19R - ELECTRICAL SYSTEM: This service bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
  • 15-256-19R - ELECTRICAL SYSTEM: This bulletin provides information on a new reprogramming procedure (fota) to optimize the harman gen 3.1 audio and navigation head units (h/u) utilized in the models as listed.
  • 09-82-23 - FUEL SYSTEM, GASOLINE: This bulletin announces design changes made to the fuel tank and vent tubes.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 18-232-23 - ELECTRICAL SYSTEM: This service information bulletin announces the revised break-in procedure for the a/c compressor.
  • 12-236-23 - STEERING: This bulletin announces the design change made to the leather wrapped steering wheels.
  • 09-110-23R - ENGINE AND ENGINE COOLING: This service information bulletin announces diagnostic service procedures to be followed when dtc P0420 (catalyst system efficiency below threshold bank 1) is detected by the engine control module (ecm).
  • WRD-23R - ELECTRICAL SYSTEM: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2019-2022 model year crosstrek hybrid vehicles.
  • 18-225-22R - ELECTRICAL SYSTEM: This service bulletin is to inform you of the diagnosis procedure of the harman infotainment system when dtc B2255 is detected.
  • 09-110-23 - ENGINE AND ENGINE COOLING: This service information bulletin announces diagnostic service procedures to be followed when dtc P0420 (catalyst system efficiency below threshold bank 1) is detected by the engine control module (ecm). If dtc P0420 is found to be stored i
  • 15-266-20R - ELECTRICAL SYSTEM: This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2/gen 3 telematics system equipped subaru.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed
  • 09-82-23 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: This bulletin announces design changes made to the fuel tank and vent tubes. An enhanced material has been incorporated into the production of these components.
  • 12-299-20R - ELECTRICAL SYSTEM: This bulletin announces a design change made to the outer hinge cover on the drivera??S 10-way adjustable power seats.
  • 18-231-23 - ELECTRICAL SYSTEM: This bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the eyesighta? System after body repair procedures have been performed.
  • 15-282-21R - ENGINE AND ENGINE COOLING: This service information bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the starlink remote engine start (res) feature.
  • 07-221-23 - ELECTRICAL SYSTEM: This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors.
  • 12-321-21R - STRUCTURE: This bulletin announces a design change made to the cowl panel.
  • 01-168-09R - ELECTRICAL SYSTEM: The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
  • 15-304-22R - ELECTRICAL SYSTEM: This service information bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns.
  • 15-285-21R - ELECTRICAL SYSTEM: This bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
  • 12-249-23R - EQUIPMENT: This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from japan. This bulletin does not apply to sia built vehicles.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
  • 16-132-20R - POWER TRAIN: This service information bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models liste
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 16-136-22R - ENGINE AND ENGINE COOLING: This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
  • 15-300-22R - ENGINE AND ENGINE COOLING: This service information bulletin provides the diagnostic procedure for the starlinka? Remote engine start (res). All gen2 and gen3 telematics equipped models.
  • 07-220-23 - ELECTRICAL SYSTEM: This service information bulletin announces the diagnostic procedures to be used when dtcs P0AA649 (hybrid/ev battery voltage system isolation internal electronic failure) & P1C7E49 (hybrid/ev battery voltage system isolation (transaxle are
  • WRC-23 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating this service program to reprogram the vehicle dynamic control (vdc) control module on certain 2019-2023 model year crosstrek phev vehicles.
  • 05-62-18R - SUSPENSION: This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts.
  • 15-255-19R - ELECTRICAL SYSTEM: Map data update procedure for harman gen 3.1 navigation equipped head units (h/u).
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 17-18-23 - AIR BAGS: This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
  • 07-210-22R - ELECTRICAL SYSTEM: This service information bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery.
  • 15-282-21R - ENGINE AND ENGINE COOLING: This bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the starlink remote engine start (res) feature.
  • 15-256-19R - ELECTRICAL SYSTEM: This bulletin provides information on a new reprogramming procedure (fota) to optimize the harman gen 3.1 audio and navigation head units (h/u) utilized in the models as listed.
  • SubaruNet Announ - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): New subaru service program: wrc23 a?? Vdc control module reprogramming for dtc C1411.
  • SubaruNet Announ - ENGINE AND ENGINE COOLING: Update safety recall: wrd-23 12v inverter connector corrosion.
  • WRD-23R - ENGINE AND ENGINE COOLING: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2019-2022 model year crosstrek hybrid vehicles. (12v inverter connector corrosion)
  • SOA321100 - EQUIPMENT: The following are the shipments of required tools for the upcoming subaru crosstrek hybrid.
  • 15-293-22R - ELECTRICAL SYSTEM: This bulletin outlines the operating characteristics of the remote climate control operation on hybrid vehicles.
  • SubaruNet Announ - ELECTRICAL SYSTEM: Wrd-23 12 volt inverter connector corrosion video.
  • SubaruNet Announ - ELECTRICAL SYSTEM: The wrd-23 product campaign bulletin is now available on stis. Please refer to the bulletin for detailed service, parts, and claim instructions.
  • WRC-23 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating this service program to reprogram the vehicle dynamic control (vdc) control module on certain 2019-2023 model year crosstrek phev vehicles.
  • WRD-23 - ELECTRICAL SYSTEM: Subaru of america, inc. (subaru) is initiating a new safety recall for certain 2019-2022 model year crosstrek hybrid vehicles.
  • 07-217-23 - EQUIPMENT: This bulletin announces additional cautions being added to the ownera??S manual and service manual regarding the operation of door locks.
  • 16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models listed.
  • 15-266-20R - ELECTRICAL SYSTEM: This service information bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2/gen 3 telematics system equipped subaru.
  • 12-247-23R - LATCHES/LOCKS/LINKAGES: This bulletin announces a design change made to the rear gate stay assemblies.
  • 15-285-21R - ELECTRICAL SYSTEM: This bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
  • 12-247-23 - LATCHES/LOCKS/LINKAGES: This bulletin announces a design change made to the rear gate stay assemblies.
  • SubaruNet Announ - POWER TRAIN: Update new safety recall: wrd-23 12v inverter connector corrosion.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
  • 0214013 - ENGINE AND ENGINE COOLING: Oil filler cap gasket coming unseated
  • Announcements-2 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER: Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
  • WQE41-1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Puddle light recall
  • 0116809R - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Replacement key and immobilizer info
  • 16-131-20R - POWER TRAIN: This service information bulletin provides an updated diagnostic flow along with an important caution to follow for certain cvt solenoid related dtcs as listed.
  • 15-242-19R - ELECTRICAL SYSTEM: This service information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics systema??S remote access features.
  • 15-219-18R - ELECTRICAL SYSTEM: When attempting to complete the starlink telematics subscription process, an error code 202 and / or 204 may occur preventing the process from completing successfully.
  • 15-257-19R - ENGINE AND ENGINE COOLING: This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices.
  • SubaruNet Announ - ELECTRICAL SYSTEM: The harness terminal that supplies low-voltage power from the converter to the 12v battery may corrode, and over time, could cause the terminal to break. If the terminal breaks, the 12v battery may not recharge as a result of this condition
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 09-90-22R - ENGINE AND ENGINE COOLING: This bulletin announces availability of new reprograming files for the engine control module (ecm).
  • 16-132-20R - POWER TRAIN: This service information bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models liste
  • 16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models listed.
  • 07-184-20R - ELECTRICAL SYSTEM: This bulletin announces a design change made to the power window main switches used in the models listed.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns.
  • 15-282-21R - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • 15-251-19R - ELECTRICAL SYSTEM: This bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
  • 07-178-21R - ELECTRICAL SYSTEM: This bulletin is being released as guidance for proper testing and charging of vehicle batteries.
  • 5-88-21R - SUSPENSION: This bulletin announces a design change made to the front stabilizer bushings.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components.
  • 18-230-22 - EQUIPMENT: The purpose of this bulletin is to provide a description of current changes to service manuals.
  • 18-225-22R - ELECTRICAL SYSTEM: This service bulletin is to inform you of the diagnosis procedure of the harman infotainment system when dtc B2255 is detected.
  • 07-210-22 - ELECTRICAL SYSTEM: This bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models.
  • 15-302-22 - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • Subaru Tech Tips - EQUIPMENT: Special edition, 2012 current model subaru evaporative diagnostics and smoke testing.
  • 15-282-21R - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • 03-88-22 - POWER TRAIN: The bulletin announces the design change made the propeller shaft to address the small number of customer concerns regarding a growling-type sound being heard from under the vehicle when driving.
  • 16-132-20R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models listed.
  • 15-298-22 - COMMUNICATION:MANUFACTURER TELEMATICS: This bulletin announces the preferred practices to be used when handling vehicles equipped with gen2 telematics which are enrolled in the subaru starlink® security plus service featuring stolen vehicle recovery plus with immobilizer.
  • 05-88-21 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin announces a design change made to the front stabilizer bushings.
  • 15-236-18R - EQUIPMENT: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 18-225-22 - EQUIPMENT: This service bulletin is to inform you of the diagnosis procedure of the harman infotainment system when dtc B2255 is detected.
  • 09-90-22R - EQUIPMENT: This bulletin announces availability of new reprograming files for the engine control module (ecm).
  • 09-90-22 - ELECTRICAL SYSTEM: This bulletin announces availability of new reprograming files for the engine control module (ecm).
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • 18-218-22 - EQUIPMENT: This bulletin announces the service manual correction for the diagnostic trouble tree for dtc B281C.
  • 06-86-22 - BRAKES (PWS): This bulletin announces the repair procedure to address rare cases of the brake pedal emitting a squeaking sound during operation. (applicable to plug-in hybrid only)
  • 15-293-22 - EQUIPMENT: This bulletin outlines the operating characteristics of the remote climate control operation on hybrid vehicles.
  • 15-192-22R - ELECTRICAL SYSTEM: This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the infotainment concerns. (applicable to all models with harman or denso cp1 infotainment).
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
  • 01-175-16 - EQUIPMENT: This bulletin provides helpful tips to better utilize the subaru select monitor 4.
  • 16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • 15-255-19R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Map data update procedure for harman gen 3.1 navigation equipped head units (h/u).
  • Subarunet Announ - POWER TRAIN: Wrk-21 cvt chain guide breakage recall - customer communications and rental.
  • 16-125-19 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT: This bulletin outlines design changes made to the tr580 cvt oil pan assembly.
  • 03-87-21 - POWER TRAIN: This bulletin provides a repair procedure for r152 type rear differentials.
  • 15-240-19R - EQUIPMENT: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency.
  • 16-132-20R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • 02-189-22 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG: This bulletin announces design changes to the engine oil and cvt fluid drain plugs.
  • 15-249-19R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 15-251-19R - ELECTRICAL SYSTEM: This bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
  • 05-88-21 - SUSPENSION: This bulletin announces a design change made to the front stabilizer bushings.
  • 15-240-19R - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency.
  • 15-255-19R - ELECTRICAL SYSTEM: Map data update procedure for harman gen 3.1 navigation equipped head units.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • 15-257-19R - EQUIPMENT: This bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices.
  • 15-251-19R - ELECTRICAL SYSTEM: This bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
  • 15-287-21 - ELECTRICAL SYSTEM: This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.
  • 02-188-21 - EQUIPMENT: This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on fa and fb type engines.
  • 05-79-20R - WHEELS: This bulletin announces a change made to the wheel lug nuts.
  • 09-81-21 - ELECTRICAL SYSTEM: This bulletin announces design changes made to the fuel injector assembly in response to misfire dtc p030x, engine knocking, and/or dtcs P219C-d-e-f.
  • 09-74-21R - FUEL SYSTEM, GASOLINE: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • 15-195-16R - ELECTRICAL SYSTEM: This bulletin provides important information regarding diagnosis and replacement (when applicable) of the starlink telematics data communication module (dcm) along with a new claim submission requirement.
  • 12-299-20R - SEATS: This bulletin announces a design change made to the outer hinge cover on the driver⿿s 10-way adjustable power seats.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
  • 09-74-21R - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • 18-214-21 - EQUIPMENT: This bulletin provides a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 09-77-21R - ELECTRICAL SYSTEM: This bulletin announces the availability of ecm reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • 09-77-21 - ELECTRICAL SYSTEM: This bulletin announces the availability of ecm reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm.
  • 16-132-20R - POWER TRAIN: Diagnostic information for alleged chain slip condition on tr580 / tr690 transmissions.
  • 12-321-21 - STRUCTURE: This bulletin announces a design change made to the cowl panel.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • 16-131-20R - POWER TRAIN: This bulletin provides corrected diagnostics containing a revised flow for certain cvt solenoid related dtcs.
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models
  • 10-101-21 - ELECTRICAL SYSTEM: This bulletin announces a design change made to the heater control assembly in response to a small number of customer concerns of the climate control not producing enough heat when driving in ev mode (engine not running.)
  • 09-51-08R - EQUIPMENT: This bulletin is to advise of soa⿿s revised catalytic converter recycling program shipping procedure.
  • 02-187-21 - ENGINE AND ENGINE COOLING: This bulletin outlines changes in the service procedure for engine oil pressure inspection.
  • 11-203-21 - ELECTRICAL SYSTEM: This bulletin announces availability of new reprograming files to correct P015A or P015B. (phev only)
  • 11-198-20R - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): This bulletin announces availability of reprogramming files to optimize the engine's electronic control module (ecm).
  • 18-209-21 - EQUIPMENT: Description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components.
  • 05-85-21R - WHEELS: This bulletin announces a design change made to the tpms valve assemblies.
  • 15-282-21R - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • 15-240-19R - EQUIPMENT: This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency.
  • 06-82-21 - SUSPENSION: This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may hear when going over bumps.
  • 11-200-20R - ELECTRICAL SYSTEM: This bulletin announces the availability of reprogramming files to optimize the engine control module (ecm).
  • 12-311-21 - STRUCTURE: This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving.
  • 12-312-21 - EQUIPMENT: This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.
  • 07-190-21 - ELECTRICAL SYSTEM: This bulletin announces a change made to the mfd software to keep the affected units listed below compliant with apple® carplay® certification.
  • 07-184-20R - EQUIPMENT: This bulletin announces a design change made to the power window main switches.
  • 15-221-18R - ELECTRICAL SYSTEM: This bulletin provides helpful information about operating conditions observed in the field for technicians to use when diagnosing customer concerns which may arise while operating harman gen 3 navigation and display audio systems.
  • 12-310-21 - STRUCTURE: This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing crosstrek hybrid vehicles.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency.
  • 16-132-20R - POWER TRAIN: This service information bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • 07-184-20R - ELECTRICAL SYSTEM: This bulletin announces a design change made to the power window main switches.
  • 18-205-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 15-257-19R - ELECTRICAL SYSTEM: This bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices.
  • 16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • 15-219-18R - ELECTRICAL SYSTEM: This bulletin provides information related to error code 202 and/or 204 generated during the gen 2 telematics subscription process. This bulletin is applicable to all 2019-2021my vehicles equipped with a gen. 2 telematics system.
  • 12-299-20R - SEATS: This bulletin announces a design change made to the outer hinge cover on the driver⿿s 10-way adjustable power seats.
  • 15-265-20R - ELECTRICAL SYSTEM: This bulletin provides an overview and basic instructions for use of the ⿿destination to vehicle⿝ feature of the gen 2 telematics system.
  • 15-266-20R - ELECTRICAL SYSTEM: This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2 telematics system equipped subaru.
  • 15-267-20R - ELECTRICAL SYSTEM: This bulletin provides information related to the telematics system's automatic collision notification (acn) and advanced automatic collision notification (aacn) feature operation, diagnostic tips, and best practices.
  • 15-242-19R - ELECTRICAL SYSTEM: This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics system's remote access features.
  • 15-236-18R - EQUIPMENT: Reprogramming file availability for optimization of harman gen 3.1 and gen 3.1α audio and navigation head units.
  • 01-168-09R - EQUIPMENT: The purpose of this bulletin is to provide replacement key and immobilizer information.
  • 05-79-20 - WHEELS: This service information bulletin announces a change made to the wheel lug nuts.
  • 16-132-20R - EQUIPMENT: This service information bulletin provides updated diagnostic procedures to follow when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • 15-236-18R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units.
  • 15-219-18R - EQUIPMENT: This bulletin provides information related to error code(s) 202 and/or 204 generated during the gen 2 telematics subscription process.
  • 12-306-20R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies.
  • 16-131-20 - POWER TRAIN: This service information bulletin provides corrected diagnostics containing a revised flow for certain cvt solenoid related dtcs.
  • 15-255-19R - EQUIPMENT: Map update for harman gen 3.1 navigation equipped head units.
  • 12-296-20R - SUSPENSION: This service information bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets.
  • 15-240-19R - EQUIPMENT: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency.
  • 10-19-20 - EQUIPMENT: The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 09-73-20 - EQUIPMENT: This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator.
  • 07-184-20 - EQUIPMENT: This bulletin announces a design change made to the power window main switches used in the models listed.
  • 07-183-20 - EQUIPMENT: This service information bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.
  • 12-302-20 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.
  • 05-78-20 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: This service information bulletin announces additional diagnostic procedures for tpms related dtc C2921 on the applicable models listed.
  • 18-201-20 - EQUIPMENT: The purpose of this bulletin is to provide a desription of current changes to service manuals available via the subaru technical information system (stis) web site.
  • Subaru Starlink - ELECTRICAL SYSTEM:SOFTWARE: Update your starlink multimedia software and navigation maps.
  • Subaru Starlink - ELECTRICAL SYSTEM: Update for starlink multimedia software. (with 7-inch or 8-inch display)
  • 12-297-20 - EQUIPMENT: This bulletin announces a design change made to the rear seat folding center arm rest.
  • 18-200-20 - EQUIPMENT: This bulletin provides a description of current changes to service manuals.
  • 09-72-20R - ENGINE AND ENGINE COOLING: This bulletin announces availability of new intake manifold assemblies.
  • 15-255-19R - EQUIPMENT: Map data update procedure for harman gen 3.1 navigation equipped head unts (h/u).
  • 15-271-20 - ELECTRICAL SYSTEM: This service information bulletin announces discontinuation of both the "stitcher" app and the related news radio feature from the starlink app lineup effective 12 midnight on thursday, september 24, 2020.
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 12-293-20 - STRUCTURE: This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling - type sound origination from the lower molding.
  • 14-22-16R - EQUIPMENT: Special service tools cross reference list.
  • 09-72-20 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin announces availability of new intake manifold assemblies which include enhanced tgv assemblies to address related dtcs which may set as a result of lubricant contained within the actuator component of the tgv leaking and being
  • 15-236-18R - EQUIPMENT: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models listed.
  • 15-266-20 - EQUIPMENT: This service information bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2 telematics system equipped subaru.
  • 15-267-20 - FORWARD COLLISION AVOIDANCE: This document discusses some of the conditions that may trigger an automatic collision notification (can) (gen1) or advanced automatic collision notification (aacn) (gen2), without a collision, airbag deployment, or accident taking place.
  • 15-219-18R - ELECTRICAL SYSTEM: This service information bulletin provides telematics system/generation applicability.
  • 15-195-16R - ELECTRICAL SYSTEM: This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the starlink telematics data communication module (dmc).
  • 15-249-19R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 12-296-20R - STRUCTURE:FRAME AND MEMBERS: This service information bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them.
  • 12-296-20 - STRUCTURE: This service information bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them.
  • 11-200-20R - ELECTRICAL SYSTEM:SOFTWARE: This bulletin announces the availability of reprogramming files to optimize the engine control module (ecm) for hard starting in sub-freezing temperatures, dtc P0400, and surging in high altitudes.
  • 01-183-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Vehicle repair program for customers affected by the covid-19 quarantine.
  • 01-181-20 - EQUIPMENT: All models (vehicle cleaning- covid-19best practices)
  • 11-200-20R - ELECTRICAL SYSTEM: This bulletin announces the availability of reprogramming files to optimize the engine control module (ecm).
  • 15-195-16R - EQUIPMENT: This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the starlink telematics data communication module (dcm). All models with starlink telematics system.
  • 15-249-19R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • Subaru Tech Tips - ELECTRICAL SYSTEM: Subaru's qmr of the month winner.
  • 15-257-19R - ELECTRICAL SYSTEM: This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devises.
  • 15-219-18R - ELECTRICAL SYSTEM: This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the starlink telematics subscription process.
  • 09-71-20 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area.
  • 16-127-20 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin announces a design change made to the at selector lever guide plate. (crosstrek hybrid)
  • 12-283-20 - EQUIPMENT: This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components.
  • 15-249-19R - EQUIPMENT: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 17-17-13R - EQUIPMENT: This bulletin provides information regarding event data recorder (edr) functionality which has been incorporated into the airbag system.
  • 07-171-20 - ELECTRICAL SYSTEM: This service information bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
  • 12-279-20R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
  • 07-169-20 - ELECTRICAL SYSTEM: This service information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
  • 01-180-20 - EQUIPMENT: This service information bulletin informs of an upcoming correction to the service manual involving gear position shown in freeze-frame data acquired during engine diagnosis.
  • 15-130-08R - EQUIPMENT: This bulletin details an important regulation issued by the national highway traffic safety administration (nhtsa) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing
  • 15-236-18R - ELECTRICAL SYSTEM: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed.
  • 03-83-20R - POWER TRAIN: This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while dri
  • 11-200-20R - ELECTRICAL SYSTEM: This bulletin announces the availability of reprogramming files to optimize the engine control module (ecm).
  • 11-198-20 - ELECTRICAL SYSTEM: This bulletin announces availability of reprogramming files to optimize the engine⿿s electronic control module (ecm). These new files address concerns of the check engine light coming on and setting any of the following dtcs for air-fuel
  • 15-256-19R - EQUIPMENT: This bulletin provides information on a new reprogramming procedure (fota) to optimize the harman gen 3.1 audio and navigation head units (h/u).
  • 15-255-19R - EQUIPMENT: The first tomtom map update for gen 3.1 harman navigation equipped vehicles was made available.
  • 12-279-20 - EQUIPMENT: This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
  • 15-236-18R - EQUIPMENT: Reprograming file availability for optimization of harman gen 3.1 audio and navigation head units.
  • 15-249-19R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policie
  • 15-251-19R - EQUIPMENT: "this service bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16. In most cases involving this dtc, the following scenario(s) occur: ⿢ when trying to use the remote engine starter (res) feat
  • 15-229-18R - EQUIPMENT: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the harman investigation guide questionnaire as it gathers important details which will help with diagnosis a
  • 15-257-19 - EQUIPMENT: This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices. These devices are often employed by insurance companies to monitor driver activit
  • 15-236-18R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3.1 audio and navigation head units utilized in the models as listed above. The p
  • 15-233-18R - EQUIPMENT ADAPTIVE/MOBILITY: This service information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
  • 15-220-18R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides troubleshooting steps to use when diagnosing concerns of the apple carplay and / or android auto feature not connecting or launching properly when a compatible device is connected to the head unit.
  • 15-231-18R - EQUIPMENT: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the harman investigation guide-questionnaire as it gathers important details which will assist
  • 15-230-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving bluetooth (bt) functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which w
  • 15-228-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the harman investigation guide questionnaire as
  • 15-247-19R - EQUIPMENT ADAPTIVE/MOBILITY: This service information bulletin announces availability of a map update which includes new software to address a route searching error. A ⿿route calculation unsuccessful⿝ message may be displayed when the selected route crosses state b
  • 15-227-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the navigation system⿿s functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details whi
  • 15-226-18R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding usb functionality. Please start by completing the harman investigation guide questionnaire as it gathers important details which will help wi
  • 15-243-19R - EQUIPMENT: This service information bulletin provides a procedure for customizing the maintenance period settings of the mfd. When accessing the maintenance period information on the ssm4, the maintenance interval default values for mileage and number
  • 15-221-18R - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This bulletin provides helpful information about operating conditions observed in the field for technicians to use when diagnosing customer concerns which may arise while operating harman gen 3.0 and 3.1 navigation and display audio systems
  • 16-125-19 - ENGINE AND ENGINE COOLING: This service information bulletin outlines design changes made to the tr580 cvt oil pan assembly. The changes are as follows: ⿢ the cvt oil pan material has been changed from steel to aluminum. ⿢ the new aluminum pan has a new, large
  • 15-249-19R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims polic
  • 15-253-19 - ELECTRICAL SYSTEM: This service information bulletin provides the answer to potential inquiries regarding the starlink app being unable to play music files stored on a customer⿿s android® phone / device through the head units (h/u) used in the applicable
  • 15-251-19 - ELECTRICAL SYSTEM: This service information bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16. In most cases involving this dtc, the following scenario(s) occur: ⿢ when trying to use the remote engine starte
Known Recall Investigations

  • Pedestrian alert sounds investigation # DP22005

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

Recall investigations are also available on the Complaints page
NHTSA decoded information from VIN

138 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
ABSStandard
Adaptive Cruise ControlOptional
Adaptive Driving BeamNot Available
Air Bag Loc Curtain1st and 2nd Rows
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc KneeDriver Seat Only
Air Bag Loc Side1st Row (Driver and Passenger)
Auto Reverse SystemStandard
Automatic Pedestrian Alerting SoundNot Available
Axles2
Base Price22145.00
Blind Spot MonNot Available
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
CAN_AACNNot Available
CIBOptional
Daytime Running LightStandard
DisplacementCC2000.0
DisplacementCI122.04748818946
DisplacementL2.0
Doors5
Drive TypeAWD/All-Wheel Drive
Dynamic Brake SupportStandard
EDRNot Available
ESCStandard
Engine Cylinders4
EngineHP152
EngineKW113.3464
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Forward Collision WarningOptional
Fuel Type PrimaryGasoline
GVWRClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
Keyless IgnitionNot Available
Lane Departure WarningOptional
Lane Keep SystemOptional
Lower Beam Headlamp Light SourceHalogen
MakeSUBARU
MakeID523
ManufacturerFUJI HEAVY INDUSTRIES U.S.A., INC. (C/O SUBARU OF AMERICA)
Manufacturer Id1075
ModelCrosstrek
ModelID13580
Model Year2020
NCSA Body TypeCompact Utility (Utility Vehicle Categories "Small" and "Midsize")
NCSA MakeSubaru
NCSA ModelXV Crosstrek
Other Engine InfoNaturally Aspirated
Park AssistNot Available
Pedestrian Automatic Emergency BrakingNot Available
Plant CityOTA
Plant Company NameMain Plant
Plant CountryJAPAN
Plant StateGUNMA
Rear Cross Traffic AlertNot Available
Rear Visibility SystemStandard
Seat Belts AllManual
Seat Rows2
Seats5
Semiautomatic Headlamp Beam SwitchingStandard
Series2Wagon body style
Steering LocationLeft-Hand Drive (LHD)
TPMSDirect
Traction ControlStandard
Transmission StyleContinuously Variable Transmission (CVT)
TrimBase+ES
VINJF2GTABC2L8200758
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Wheel Base Short104.90
Wheel Size Front17
Wheel Size Rear17
Wheels4
More information on VIN Requirements can be found at Title 49
Vehicle Documentation
[pdf] User Manual Owner's Manual Guide Warranty
2020 TOYOTA FLEET AUDIO Audio systems offer standard Bluetooth®18 and Apple CarPlay®19 Toyota s Connected Services help provide owners with added convenience front passenger seat See Owner Manual for additional limitations details 8 Fleet Guide itest toyota content vehicle landing fleet documents compatibility as well a range of apps radio media formats all presented through 7 inch or larger dam vehicles
llPROTECTED 2020 TOYOTA FLEET RESOURCE GUIDE fleet.toyota.com 1 llPROTECTED Table of Contents ... cruise control safety suite No offering in this segment. 2019 Hyundai Ioniq Less power: 139 hp 2020 Subaru Crosstrek Hybrid Less fuel efficient: 35 mpg comb No standard exterior LED lighting N...
lang:en score:53 filesize: 18.34 M page_count: 90 document date: 2020-01-15
[pdf] User Manual Owner's Manual Specifications Guide Decleration of Conformity Accessories
4006028 Crosstrek Hybrid Subaru Technical Information System The Quick Guide is not intended as a substitute for the Owner s Manual We strongly encourage you to review entire ensure complete MSA5B2008A STIS techinfo subaru stis doc ownerManual
Quick Guide Crosstrek Hybrid 2020 Love. It s what makes a Subaru, a Subaru. 2019 Subaru of America, Inc. All rights reserved. Contents may not be reproduced in whole or in part without prior written permission of publisher. Specifications in this Guide are based on the latest product information ...
lang:en score:50 filesize: 15.95 M page_count: 52 document date: 2019-11-19
[pdf] Guide
Subaru Crosstrek Hybrid 2020 Emergency Response Guides US NA Boron Extrication boronextrication sites 20 2021 10 |||
CROSSTREK Hybrid Hybrid 2020 Model Emergency Response Guide 2019 SUBARU CORPORATION All rights reserved. This document may not be altered without the written permission of SUBARU. Publication No. V1390BE Issued: September 2019 Foreword SUBARU released the 2020 CROSSTREK gasoline-electric plug-...
lang:en score:25 filesize: 4.37 M page_count: 75 document date: 2021-08-20
[pdf] User Manual Annual Report
Annual Report 2020 SUBARU CORPORATION Revision to Quality Manual Formation of solid foundation Continued down earth effort raise quality awareness ar 2020e subaru co jp en ir library caravan Education customer first Policy |||
Annual Report 2020 For the year ended March 31, 2020 Corporate Philosophy 1. We strive to create a ... er tested in FY2018 2020 IIHS TSP : 2020 Outback built after October 2019 , Legacy, Forester and Crosstrek Hybrid 2020 IIHS TSP: 2020 Ascent with specific headlights , Crosstrek, Impreza Sedan, Im...
lang:en score:18 filesize: 13.28 M page_count: 186 document date: 2020-12-21
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210601

If car sits unused for 2 or 3 days, the battery will have slowly drained down to the point where the car won't start. It seems that the car's internal electronics drains the battery down, even if the car isn't being operated. Even if the car is being operated, the battery is only charged up to about half of a full charge which contributes to the battery drain problem. The dealer says that the car should be started up every day to keep this problem from occurring, but that doesn't seem reasonable, and is practical if the car needs to be parked a few days at the airport.

NoNoN NoneNone20210515

The contact owns a 2020 subaru crosstrek. The contact stated while entering the vehicle she noticed that the front windshield had a 10-inch crack on the driver’s side. The contact stated that an object had not struck the windshield to cause the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000.

NoNoN NoneNone20210501

Windshield cracked for no reason. Crack formed underneath the edge of the rubber window seal and has spread a crack six inches in height.

NoNoN NoneNone20210430

I woke up with a huge crack in my windshield. No idea how it happened. This is the third one. I've had this car for 11 months.

NoNoN NoneNone20210429

While driving down the interstate with no vehicles around my vehicle or passing in the opposing direction the sunroof violently shattered allowing glass to rain down on the driver and passenger. There were no cars nearby or trees overhead

NoNoN NoneNone20210308

I bought my 2020 subaru crosstrek in may of 2020. The windshield is up to two cracks. I had the first filled through my insurance company and i just discovered the second today. Both cracks happens while driving on the interstate.

NoNoN NoneNone20210307

I bought my 2020 subaru crosstrek in may of 2020. The windshield is up to two cracks. I had the first filled through my insurance company and i just discovered the second today. Both cracks happens while driving on the interstate.

NoNoN NoneNone20210228

Tl* the contact owns a 2020 subaru crosstrek. The contact stated that while driving 60 mph, the windshield cracked without incident. The crack formed vertically on the top edge of the driver's side windshield at a length of approximately 6 inches. The contact stated that the crack obstructed her vision while driving. Flemington subaru (167 nj-31, flemington, nj 08822) was contacted informed her to contact a local dealer for assistance. Patriot subaru (769 portland rd, saco, me 04072) was then notified of the failure and informed her that they do not repair windshields. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

NoNoN NoneNone20210227

Tl* the contact owns a 2020 subaru crosstrek. The contact stated that while driving 60 mph, the windshield cracked without incident. The crack formed vertically on the top edge of the driver's side windshield at a length of approximately 6 inches. The contact stated that the crack obstructed her vision while driving. Flemington subaru (167 nj-31, flemington, nj 08822) was contacted informed her to contact a local dealer for assistance. Patriot subaru (769 portland rd, saco, me 04072) was then notified of the failure and informed her that they do not repair windshields. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

Read and Submit Vehicle Complaints -- 47+ complaints filed
Common OBD-II Error Codes
  • B2255 [4] B2255
  • B2A16 [6] B2A16
  • P0420 [2] Catalyst System Efficiency Below Threshold (Bank 1)
  • P0AA6 [1] Hybrid Battery Voltage System Isolation Fault
  • P1C7E [1] P1C7E
  • C1411 [1] Traction Control Valve LF Circuit Open
  • B281C [1] B281C
  • P219C [1] Cylinder #1 Imbalance Error
  • P015A [1] O2 Sensor Delayed Response - Rich to Lean (Bank 1 Sensor 1)
  • P015B [1] O2 Sensor Delayed Response - Lean to Rich (Bank 1 Sensor 1)
  • C2921 [1] C2921
  • P0400 [1] Exhaust Gas Recirculation Flow Malfunction
For a complete list of all consumer complaints and OBD II codes, see the Complaints page
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
JF2GTAECXL82224682020CrosstrekOTA GUNMA, JAPAN
JF2GTABC2L82801122020CrosstrekOTA GUNMA, JAPAN
JF2GTAEC8L82533462020CrosstrekOTA GUNMA, JAPAN
JF2GTAEC5LH2096752020CrosstrekOTA GUNMA, JAPAN
JF2GTABC2L82007582020CrosstrekOTA GUNMA, JAPAN
JF2GTAEC6L82232282020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC9L82752382020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC4L82271142020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC0L82050142020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC3L82164922020CrosstrekOTA GUNMA, JAPAN
JF2GTAMC1LH2379132020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC1L82193262020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC9LH2033912020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC9L82063072020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC5L82066752020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC2L82166932020CrosstrekOTA GUNMA, JAPAN
JF2GTAEC0L82549132020CrosstrekOTA GUNMA, JAPAN
JF2GTAMC7LH2336382020CrosstrekOTA GUNMA, JAPAN
JF2GTAEC3LH2551342020CrosstrekOTA GUNMA, JAPAN
JF2GTDNC7LH2693282020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC3LH2768682020CrosstrekOTA GUNMA, JAPAN
JF2GTAMC8LH2089602020CrosstrekOTA GUNMA, JAPAN
JF2GTAPC7L82275302020CrosstrekOTA GUNMA, JAPAN
JF2GTAAC7L92676432020CrosstrekOTA GUNMA, JAPAN

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