2015 Hyundai EQUUSHyundai Equus 2015

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 243989 [USA]: An engine compartment fire while parked or driving can increase the risk of injury.
    Hyundai motor america (hyundai) is recalling certain 2011-2015 elantra, genesis coupe, sonata hybrid, 2012-2015 accent, azera, veloster, 2013-2015 elantra coupe, santa fe, 2014-2015 equus, 2010-2012 veracruz, 2010-2013 tucson, 2015 tucson fuel cell, and 2013 santa fe sport vehicles. The anti-lock brake system (abs) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
    owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the abs fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed november 1, 2023. A second notice will be sent once the final remedy is available beginning april 10, 2024. Please see the attached document titled "updated estimated owner notification dates by model" for more remedy launch information. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24-AT-002H - POWER TRAIN: This tsb provides a procedure to diagnose and replace, if necessary, an automatic transmission with incorrect ratio dtc (transmission clutch slip in gear above limit) listed on page 2.
  • 24-BD-001H - VISIBILITY/WIPER (PWS): This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
  • 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
  • 23-01-034H - STRUCTURE: In certain areas, a vehiclea??S underbody may exhibit corrosion due to road-salt usage. As a preventative measure, a cavity wax coating is applied to the internal surfaces of underbody components and an undercoating spray is applied to exte
  • 23-01-034H - STRUCTURE: In some areas, a vehiclea??S underbody may exhibit corrosion due to road salt usage. As a preventative measure, cavity wax coating is applied to the internal surfaces of underbody components, and an undercoating spray is applied to the bott
  • 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
  • 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
  • 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
  • 21-AT-018H - POWER TRAIN: This bulletin describes the procedure to replace the 35r and 4&od solenoids for a shift flare and/or harsh shift during the 2~3, 3~4 or 4~5 upshift.
  • 21-EM-004H - EQUIPMENT: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
  • 21-BR-002H - EQUIPMENT: This bulletin provides best practice recommendations when performing brake service procedures.
  • 21-EM-003H - EQUIPMENT: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
  • 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
  • 20-SS-004H - TIRES: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the a??Tire balance data sheeta?? Must be fully completed including imbalance and road for
  • 20-BD-014H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
  • 20-SS-002H(1) - TIRES: This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
  • 20-BD-007H-1 - EQUIPMENT: This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
  • 20-EE-003H - ELECTRICAL SYSTEM: This bulletin provides information on identifying dealer stock vehicles with either: a?? A battery soc alert - low battery state of charge (soc) at or below 50%. A?? A 30 day alert - vehicle has not started and reported an soc in 30 days.
  • 20-AT-016H - POWER TRAIN: The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both oem (new) and remanufactured automatic transmissions:
  • 20-BD-007H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.
  • 20-SS-001H - SUSPENSION: This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.
  • 20-BE-001H - ELECTRICAL SYSTEM: This bulletin provides guidelines to inspect the usb, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common android auto and apple carplay connection conditions. 3. This bullet
  • 19-AT-021H-1 - POWER TRAIN: If you are servicing a vehicle with a transmission slipping concern, follow the service procedure shown below and perform a stall test. This tsb provides a procedure to test each clutch in the transmission. If the vehicle fails the stall te
  • 19-BE-011H-1 - LANE DEPARTURE: The blind spot detection (bsd) or blind-spot collision warning (bcw) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The bsd/bcw detects v
  • 19-GI-006H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides instruction detailing the proper methodology for scanning and uploading captured gds data files to the techline repository. Compliance with this bulletin ensures that the gds data files are correctly transferred and m
  • 19-AT-014H - POWER TRAIN: This bulletin provides a procedure to diagnose an 8-speed automatic transaxle with a harsh and/or delayed shift using gds.
  • 19-BE-010H - ELECTRICAL SYSTEM: This bulletin provides information related to clearing all diagnostic codes for vehicles equipped with the blue link system (gen 1).
  • 19-AT-011H - POWER TRAIN:AUTOMATIC TRANSMISSION: The procedure describes the procedure to check the atf level for 8-speed rear-wheel-drive vehicles.
  • 19-AT-008H - POWER TRAIN: When servicing a vehicle with a ?Check engine light? And any of the dtcs listed below, follow the service procedure and replace the related solenoid and e-module.
  • 19-FL-003H - ELECTRICAL SYSTEM: This bulletin provides the procedure to write the vehicle identification number (vin) during the replacement of the engine control module (ecm) or powertrain control module (pcm). Once the vin has been programmed to the ecm/pcm, it cannot b
  • 19-AT-007H - POWER TRAIN: This bulletin provides a procedure to transfer oil pressure data to the tcu using gds mobile. This procedure is necessary to reduce the tcu learning time and improve the shift quality.
  • 19-BE-004H - VISIBILITY: This bulletin provides information on the serviceable parts for the outside mirror assembly. When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this tsb for replacement of individual par
  • 19-AT-005H - ENGINE (PWS): If you are servicing a vehicle with a ?Check engine light? And any of the dtcs listed below, follow the service procedure and replace the e-module.
  • 5NP-X3Q5Y-02 - SEAT BELTS: The front seat belt assembly incorporates a seat belt anchor pretensioner fastened to the vehicle?S front seat frame. During vehicle assembly, the anchor pretensioner is fastened to the front seat frame prior to being connected to the seat
  • 5NP-T5L2W-02 - EQUIPMENT:OTHER:LABELS: Hyundai motor america is changing the genesis sedan applicable model years to 2011-14 for service campaign t2r. Service campaign t2r provides a service procedure to install warning labels on the front seat belt assemblies on 2011-2016 eq
  • 5NP-T4G7K-01 - SEAT BELTS: The front seat belt assembly incorporates a seat belt anchor pretensioner fastened to the vehicle's front seat frame. During vehicle assembly, the anchor pretensioner is fastened to the front seat frame prior to being connected to the seat
  • 5NP-E3P6N-01 - SEAT BELTS: Hyundai motor america is conducting a service campaign to install warning labels on the driver's and/or passenger's seat belt assemblies on 2009-14 model year genesis sedan and 2011-16 equus vehicles. Service campaign t2r provides a service
  • 5NPW6J3A02 - STRUCTURE:BODY:DOOR : On certain equus vehicles the blue link remote services for door lock/unlock function is inoperative. The user is not able to lock or unlock the vehicle using blue link app or web portal. This bulletin provides the procedure to replace the
  • 5NP-H3D9Z-03 - POWER TRAIN:AUTOMATIC TRANSMISSION: The following vehicles are equipped with an 8-speed automatic transmission. The atf level can be checked by the procedure shown below.
  • 5NP-D2Y6N-12 - POWER TRAIN:AUTOMATIC TRANSMISSION: "update the warranty information. Description: do not replace the transmission for the dtc listed below. Instead, follow the repair procedure and replace the e-module."
  • 5NP-W7J6Y-11 - POWER TRAIN:AUTOMATIC TRANSMISSION: "automatic transmission solenoid & sensor replacement for dtc P0741, P0743, P0748, P0753, P0758, P075A, P0763, P0768, P0773, P2709 & P0841"
  • 5NP-J4N8R-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Do not replace the transmission for the dtc listed. Instead, follow the repair procedure and replace the e-module.
  • 5NP-Q9X6P-10 - POWER TRAIN:AUTOMATIC TRANSMISSION: This bulletin provides a procedure to transfer pressure data to the tcm using gds mobile. This procedure is necessary to reduce the tcm learning time and improve the shift quality.
  • 5NP-B6E2P-10 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): "the pcm or tcm contains logic to adjust solenoid duty and line pressure as needed to compensate for normal clutch wear over the life of the transaxle. This bulletin provides the procedures necessary to reset (erase) and relearn the pcm/tcm
  • 14-01-062 - LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK: Summary to be provided on a future date.
  • 14-01-061 - LIGHTING (PWS): Summary to be provided on a future date.
  • 14-01-042 - EQUIPMENT: Summary to be provided on a future date.
  • 14-01-062 - EQUIPMENT: Summary to be provided on a future date.
  • 14-01-061 - INTERIOR LIGHTING: Summary to be provided on a future date.
  • 14-01-042 - EQUIPMENT: Summary to be provided on a future date.
Known Recall Investigations
  • Hyundai and kia abs module fires investigation as of 20231117

    The office of defects investigation (odi) has received eight hyundai motor america (hyundai) and eight kia america, inc. (kia) part 573 recall reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (abs) modules or hydraulic electronic control units (hecu) manufactured by the equipment supplier mando. The part 573 recall reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by mando. Safety recalls included in this audit query (aq) review include: hyundai recalls 20v-520, 20v-543, 21v-161, 21v-160, 21v-303, 22v-056, 22v-810, and 23v-651. Kia recalls 16v-815, 20v-518, 20v-519, 21v-137, 21v-331, 22v-051, 22v-800, and 23v-652 the purpose of this aq is to evaluate the timeliness and scoping of hyundai and kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P2709 [1] Shift Solenoid F Electrical
  • P0841 [1] Transmission Fluid Pressure Sensor/Switch "A" Circuit Range/Performance
  • P0741 [1] Torque Converter Clutch Circuit Performance or Stuck Off
  • P0743 [1] Torque Converter Clutch Circuit Electrical
  • P0748 [1] Pressure Control Solenoid A Electrical
  • P0753 [1] Shift Solenoid A Electrical
  • P0758 [1] Shift Solenoid B Electrical
  • P075A [1] Shift Solenoid G Malfunction
  • P0763 [1] Shift Solenoid C Electrical
  • P0768 [1] Shift Solenoid D Electrical
  • P0773 [1] Shift Solenoid E Electrical
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20200627

Whenever it gets hot in this area, my vehicle malfunctions. First the dash bubbled and had to be replaced. The leather on the driver door bubbles up and has been replaced.. It is bubbling again on the driver door but is not covered by the extended warranty. Both headrests have popped open. One happen while at the car wash and the other happened while i was in the grocery store. Both times the car was at rest and windows up.. It costs $1600 to replace. The driver window switch does not work when hot outside. Had it checked by the dealership at least 10 times. Maintenance agent witnessed it but by appointment time was not able to duplicate the problem so the warranty repair never occurred. Additionally,, the radio goes out and fries like a cb. Complained two years about this issue but again, the mechanic could never duplicate this issue when the car was returned for an appointment. All except for 3 times the mechanic witnessed the problem and showed me how to reset the radio. This issued occurred when car was in motion and about 50% of the time when the phone was connected and in use. I have to push a hole with a pen tip to reset it once a month. Eventually,, i complained to gm and they had radio replaced but dealership put in a different model other than the one for the car. Now phone system has to be reprogrammed for use whenever i enter the car as well as the radio system randomly changes the station when traveling. I have video of this issue. Lastly the windows get stuck in the up position when it is hot outside. Had them checked by maintenance manager, but he could not duplicate the issue during the appointment . Problem still exists.

NoNoN NoneNone20200626

Whenever it gets hot in this area, my vehicle malfunctions. First the dash bubbled and had to be replaced. The leather on the driver door bubbles up and has been replaced.. It is bubbling again on the driver door but is not covered by the extended warranty. Both headrests have popped open. One happen while at the car wash and the other happened while i was in the grocery store. Both times the car was at rest and windows up.. It costs $1600 to replace. The driver window switch does not work when hot outside. Had it checked by the dealership at least 10 times. Maintenance agent witnessed it but by appointment time was not able to duplicate the problem so the warranty repair never occurred. Additionally,, the radio goes out and fries like a cb. Complained two years about this issue but again, the mechanic could never duplicate this issue when the car was returned for an appointment. All except for 3 times the mechanic witnessed the problem and showed me how to reset the radio. This issued occurred when car was in motion and about 50% of the time when the phone was connected and in use. I have to push a hole with a pen tip to reset it once a month. Eventually,, i complained to gm and they had radio replaced but dealership put in a different model other than the one for the car. Now phone system has to be reprogrammed for use whenever i enter the car as well as the radio system randomly changes the station when traveling. I have video of this issue. Lastly the windows get stuck in the up position when it is hot outside. Had them checked by maintenance manager, but he could not duplicate the issue during the appointment . Problem still exists.

NoNoN NoneNone20190503

May 4th 2019 vehicle found dead and would not start. No signs of any battery issues in the past few days. The vehicle was towed directly to the service department at empire hyundai located in fall river, ma. Vehicle confirmed by service department to turn over, however no lights or clock and no power. Then all went dead for the service department. Service manager informed that he was not able to provide the root cause for the ongoing electrical issue, and the specific cause of this incident. The solution that was provided was to install a new replacement battery. When the battery was installed, the 'issue' seemed to go away. This is a re-occurring issue related to the electrical harness, and that it is unlikely that replacing battery is the solution to the problem. Empire's service department has documented the ongoing electrical issues as the car has been brought in numerous times usually 'shutting off 'at highway speeds with the wheels locking up. (5 times). We were told it was a ground issue and a 'new ground bolt was installed, however the vehicle continued to 'shut off at highway speeds 'and the vehicle is very hard to control as loss of power steering and braking occurs. When this happens and is dangerous and cause an accident with other cars or objects due to loss of control. This is clearly related to the wiring harness\ground bolt and the failure mode is similar to previous incidents when the vehicle failed during operation . Communicated we did not feel safe continuing to operate this vehicle with this issue unresolved. Case # 15744270 w/ hyundai complaint dept. Attn: there are previous complaints in nhtsb database from other equus users that have experienced the loss of power while vehicle is under operation. The risk with this failure mode is serious injury or death and should be assigned your highest severity risk rating.

NoNoN NoneNone20181006

Steering locks up while making a complete turn

NoNoN NoneNone20170903

On several occasions while driving with the cruise control engaged, as i approach a vehicle from the rear that is going slower, the automatic braking system engages and displays a message similar to this! " shut down engine immediately, service required." the first time it happened, i did so, and had the car towed to a dealership. They said they could not find anything wrong. I've reported this problem to the dealership that regularly services the car, and they say they can't recreate the condition. It appears to be a software problem. On several occasions recently when this condition appears, the ability to resume acceleration is lost momentarily, and the car slows down drastically. It suddenly relents, and resumes travelling at the preset speed. This always happens on major highways where cruise control is engaged. I'm very concerned that one day the warning may lead to a catasrophic failure of the engine

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.