2012 Nissan QUESTNissan Quest 2012

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 92910 [USA]: Vehicle stalling could increase the risk of a crash.
    Nissan is recalling certain model year 2011-2012 nissan quest vehicles, manufactured from july 29, 2010, through february 21, 2012. Due to software programming, while driving at slow speeds or idling on a decline with ? Tank fuel or less, there may be an insufficient supply of fuel to the engine. As a result, the engine may stall.
    nissan will notify owners, and dealers will reprogram the fuel pump control module, free of charge. The safety recall began on april 2, 2012. Owners may contact nissan customer service at 1-800-647-7261.
    customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

  • Recall 2012083 [Canada]: Fuel supply
    On certain vehicles, when driving at low speeds or idling on a downward grade, with ¼ tank or less of fuel, an error in the fuel pump control program may restrict fuel supply to the engine, which could cause the engine to stall. Engine stalling would result in lost vehicle propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: dealers will reprogram the engine control module.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NTB08-097L - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-053 - ELECTRICAL SYSTEM: Silicone-based lubricant or grease can damage electrical components service information do not apply silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal
  • NTB23-049 - ELECTRICAL SYSTEM: 12 volt battery testing for in-service vehicles service information the following service information lists nna procedural recommendations for establishing good connections while performing 12v battery testing. These recommendations ar
  • NTB16-003C - ELECTRICAL SYSTEM: Intelligent key replacement or swapping between vehicles this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB13-107F - ELECTRICAL SYSTEM: Vehicle key not detected / authenticated, engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-071C - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055J - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-145B - SERVICE BRAKES, HYDRAULIC: Abs/vdc can diagnosis information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-028H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-126C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB09-081J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB08-097K - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • REVISION 2 P0A08 - BRAKES (PWS): Brake fluid flush voluntary service campaign update december 16, 2022 please discard earlier versions of this bulletin. The announcement from september 2, 2022 has been revised to include: a?? The parts restriction will be removed on
  • NTB12-055I - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • REVISION 1 P0A08 - SERVICE BRAKES, HYDRAULIC: Brake fluid flush voluntary service campaign update september 2, 2022 please discard earlier versions of this bulletin. The announcement from june 2, 2021 has been revised to include: a?? A parts restriction has been placed on the fo
  • NTB19-071B - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-082E - FUEL SYSTEM, OTHER: Dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-097J - FUEL SYSTEM, OTHER: Evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-027C - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001F - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • P0A08 2010-2014 - SERVICE BRAKES, HYDRAULIC: Brake fluid flush voluntary service campaign dealer announcement: nissan is conducting a voluntary service campaign to inspect and, if necessary, replace the antilock braking system (abs) actuator on 320,616 specific model year 2010-20
  • NTB21-047A - SERVICE BRAKES, HYDRAULIC: Voluntary service campaign brake fluid flush and abs actuator inspection this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB21-047 - SERVICE BRAKES, HYDRAULIC: Voluntary service campaign brake fluid flush and abs actuator inspection introduction nissan is conducting this voluntary service campaign, on certain specific model year 2010- 2014 murano, 2011-2014 murano crosscabriolet, and 2011-20
  • NTB12-055H - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-044B - EQUIPMENT ADAPTIVE/MOBILITY: Fuel filler cap tether clip service information
  • NTB11027B - EQUIPMENT ADAPTIVE/MOBILITY: Service information temporary tire flat spotting is common on new dealer in-stock vehicles that have not been occasionally moved. Flat spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c
  • NTB09099A - EQUIPMENT ADAPTIVE/MOBILITY: If you confirm a refrigerant leak at a refrigerant pipe/hose joint location. Actions 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. Note: do not replace a refrigerant pipe, hose, or other a/c compon
  • NTB09131B - FORWARD COLLISION AVOIDANCE: Service information because of collision damage or other vehicle repair, a replacement "certification label" or "vin plate / label" may be needed. These items may be available from nissan by request if certain criteria are met. Th
  • NTB15044B - EQUIPMENT: Service information if the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. Note -
  • NTB03074J - EXTERIOR LIGHTING: Service information occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in
  • NTB09081C - VISIBILITY: Service information the purpose of this bulletin is to give nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?S responsibility. Nissan north america (nna) is not responsible for
  • NTB16003 - ELECTRICAL SYSTEM: Service information the intelligent keys used on the various nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
  • NTB09022G - ELECTRICAL SYSTEM: Service information design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena
  • NTB13028A - VISIBILITY: Service information windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * most any foreign material on the surface of the windshield c
  • NTB11069C - EQUIPMENT: If you confirm the customer states homelink will not operate or has improper operation. Actions 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "transit mode" (if equipped). - not in transit mode:
  • NTB13088A - BACK OVER PREVENTION: Service information this bulletin has compiled tire pressure monitor system (tpms) and low tire pressure warning system (ltpws) information for: - basic diagnosing of tpms/ltpws systems - radio frequency interference causing a "no da
  • NTB14057A - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT: Service information the information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure
  • NTB10033D - EQUIPMENT:ELECTRICAL: Service information if the av control unit needs to be replaced on an applied vehicle for any reason, follow the steps in the service procedure to configure the multi av system. Note - the original av control unit must be installed i
  • NTB12055E - BACK OVER PREVENTION: If you confirm: customers concern of a "clicking" noise coming from either left or right front/rear cv-type axles during take-off/acceleration. Action: apply molykote m77 grease (p/n 44003-7s000) to the hub bearing surfaces. Note:
  • NTB15060 - BACK OVER PREVENTION: Service information when servicing run flat tires or low profile tires: - special equipment and procedures are required to avoid damage. - specifically, tire pressure monitor transmitters (tpms sensors) can be damaged when imprope
  • NTB15055 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Service information after ecm reprogramming, the calibration verification number (cvn) needs to be automatically calculated prior to state emissions testing (also known as inspection maintainence, i/m, or smog testing depending upon loca
  • NTB15043 - WHEELS: Service information the appearance of painted alloy wheels can be damaged if acidic cleaners are used. Do not use chrome wheel cleaner on painted wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct
  • NTB10112E - WHEELS: Service information for vehicles delivered to the dealers with wheel protector covers - do not remove the wheel protector covers during pre-delivery inspection (pdi) - wheel protector covers help prevent cosmetic rotor corrosion. See
  • NTB99060G - EQUIPMENT: Service information note - failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, paint guard film (pgf) is applied on many new nissan vehicles. Paint
  • NTB00042D - BACK OVER PREVENTION: Service information changes or modifications to the front seat assembly trim materials may affect the proper operation of the front seat-mounted side-impact supplemental air bags and passenger occupant classification sensor and could resul
  • NTB13015A - EQUIPMENT: Service information dtc B2190 (nats antenna amp) can be stored for the following reasons: 1. Something other than an intelligent key is inserted into the key-slot. 2. An intelligent key issue. 3. A wiring issue between the key-slot and th
  • NTB14109 - ENGINE (PWS): Service information starting with 2010 model year, nissan vehicles have been gradually incorporating a new type of dtc known as permanent dtc or p-dtc. If a vehicle is equipped with p-dtcs, all emission related dtcs will also set a p-d
  • NTB14107 - ELECTRICAL SYSTEM: Service information if a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * check for stored dtcs. * check if the driver is resting their left foot on the brake pedal
  • NTB10066A - EQUIPMENT: Service information related to communication codes U1000, U1001, U1002, U1010: - always diagnose the communication codes first. - when a module reports a U1000 code, it is typically operating normally; however, there is a communi
  • NTB14054 - EQUIPMENT: Service information a new updated front brake rotor service part is available for the applied vehicles. If front brake rotor service is required because of brake judder: - replace both brake rotors with the one listed in the par
  • NTB14032 - ELECTRICAL SYSTEM:WIRING: Service information warranty claims coding for repairing wiring harnesses for all nissan vehicles has changed. This bulletin gives an outline of the technician?S responsibilities in assisting the dealer?S claims administrator to properly c
  • NTB14023 - POWER TRAIN: Service information when diagnosing possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, it may appear the steering rack is leaking when actually, it?S not. Use this service bulletin to help make a
  • MAILSOL - EQUIPMENT: Nissan is conducting a vehicle service campaign on certain 2011-13 quest vehicles to provide an owner?S manual supplement updating tire cable information based on tire size.
  • MAILS - EQUIPMENT: Nissan is conducting a vehicle service campaign on certain 2011-13 quest vehicles to provide an owner?S manual supplement updating tire cable information based on tire size.
  • NTB08055C - EQUIPMENT: Service information information necessary to service the supplemental restraint system (srs) safely is included in the "restraints" section of the electronic service manual (esm) for each vehicle. Important: turn the ignition switch off
  • NTB12091A - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Service information replacement engine control modules (ecms) for many newer nissan vehicles are now "blank" ecms. Blank ecms come without software and must be programmed (not reprogrammed) before they will function. See this bulletin f
  • NTB11005D - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Two methods are used to update/upgrade navigation map data: 1. The customer goes to www.Nissannavigation.Com and is mailed update disc(s) or sd card and installs data, or 2. The dealership is mailed update disc(s) and the customer mu
  • NTB92123D - EQUIPMENT: Nissan original equipment or genuine accessory alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve nissan design and performance standards. These original equipment or genuin
  • NTB13027A - ELECTRICAL SYSTEM: Service information this tsb is for troubleshooting of can modules with "diag-on-can" diagnostics. The flow charts below are meant to troubleshoot current can dtcs. The flow charts are intended to diagnose one module at a time; repeat th
  • NTB11103C - FUEL SYSTEM, GASOLINE: Service information part order approval from tech line is no longer required when replacing the audio visual (a/v) control unit on an applied vehicle. Previously, tech line would need to be contacted to confirm (or assist with) diagno
  • NTB04094A - BRAKES (PWS): If you confirm: a vehicle needs to have the brake rotors resurfaced (front or rear). Action: use the procut pfm series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - the procut p
  • NTB00033E - BRAKES (PWS): Service information - this bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - most brake incidents fall into
  • NTB98018G - ELECTRICAL SYSTEM: As part of an enhanced emissions test for inspection & maintenance (i/m), some states may require the system readiness test (srt) status be checked. - the srt is used to indicate whether the engine control module (ecm) has completed sel
  • NTB13055 - LANE DEPARTURE: If you confirm one or more of the following conditions: front passenger air bag status light is on (illuminated) with the front passenger seat empty. Front passenger air bag status light is on (illuminated) with an adult sitting in the
  • NTB12060B - SUSPENSION: Service information if a customer would like to activate a subscription for any of the following services: - siriusxm satellite radio, navtraffic, navweather, travel link weather or if a radio is replaced for any reason, and a custome
  • NTB13039 - ELECTRICAL SYSTEM: Service information improper adjustment or operation of the ascd brake switch can cause the automatic speed control device (ascd) to "not set" and/or dtc P0605 (ecm) to store. See this bulletin for further detail.
  • NTB13038 - VEHICLE SPEED CONTROL: Service information the "lock / unlock request buttons" that are located on the outside door handles of vehicles with intelligent key can be disabled (or enabled) through either the "comfort & conv." settings of the audio/visual/navigati
  • NTB99001A - SUSPENSION: Service information this bulletin provides information to identify: - a leaking strut or a shock absorber that qualifies for replacement under warranty. - a strut or shock absorber that has slight oil seepage, a condition wh
  • NTB11012B - STRUCTURE: Service information if a cd/dvd player incident is noted, a possible cause may be improper cd/dvd disc care, condition, or usage. This bulletin provides updated cd/dvd player operation instructions to avoid potential incidents/customer con
  • NTB11044A - WHEELS: Service information to increase tire/wheel assembly balancing accuracy, proper steps should be followed - make sure to use the correct size wheel centering collet (do not use a cone). - make sure to use a flange plate and stud set to s
  • NTB19-071A - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB09-140C - POWER TRAIN: Cvt oil leak diagnosis using fluorescent dye this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-024A - ELECTRICAL SYSTEM: Navigation system reboots when sxm traffic is enabled this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-033E - ELECTRICAL SYSTEM: Av control unit replacement requires consult-iii plus configuration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001e - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-064a - ELECTRICAL SYSTEM: 2012 quest; door request switch inoperable and no start at pdi this bulletin is no longer active. Please discard previous versions of ntb12-064.
  • NTB11-103d - EQUIPMENT:ELECTRICAL: Premium navi / audio visual control unit diagnosis and ordering this bulletin is no longer applicable. Discard previous versions of ntb11-103.
  • NTB12-055g - SUSPENSION: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-073 - EQUIPMENT: 2011-2017 quest; steering wheel switches service information service information steering wheel switches are now serviceable on applied vehicles. The steering wheel does not need to be replaced when replacing the steering wheel switch
  • NTB19-071 - AIR BAGS: Dtc B00A0-00 stored if you confirm dtc B00A0-00 (occupant detection sensor unit) is stored and ocs zero point reset cannot be performed (continued on the next page) and the following screen displays: action 1. Check the occupant
  • NTB17-082b - ENGINE AND ENGINE COOLING: Nissan; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin does not apply to leaf vehicles and titan xd vehicles with v8 diesel engine. This bulletin has been amended. See amendment history on the last page. Pl
  • NTB13-097g - FUEL SYSTEM, GASOLINE: All model year 2012 and newer nissan vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin does not apply to leaf vehicles and titan xd vehicles with v8 diesel engine. This bulletin has been amended. See amendment his
  • Revision 1-NEVAP - ENGINE (PWS): Obd ii evap tube warranty enhancement the update below was sent out to regions and dealers in august of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this
  • NTB17-030a - FUEL SYSTEM, GASOLINE: Nissan; fuel tank is extremely difficult to fill this bulletin applies to titan xd vehicles with a gas engine. The update below was sent out to regions and dealers in august of this year. We are re-circulating this update to make reg
  • NTB17-030a - FUEL SYSTEM, GASOLINE: Nissan; fuel tank is extremely difficult to fill this bulletin applies to titan xd vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure t
  • NTB17-030a - FUEL SYSTEM, GASOLINE: Nissan; fuel tank is extremely difficult to fill this bulletin applies to titan xd vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure t
  • NTB03-074m - EQUIPMENT: Fog lamp and/or headlamp fogging this bulletin has been amended to add fog lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB11-044c - WHEELS: Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB17-082 - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE: Nissan; dtc P0456 caused by evap leak at vent control valve o-ring if you confirm the mil is on in an applied vehicle with dtc P0456 (evap very sml leak) and - dtc P0456 is not caused by a loose fuel fill cap (refer to ntb13-097). -
  • NTB16-116 - ENGINE (PWS): Nissan; diagnosis information for abs dtc C1130 service information when diagnosing for dtc C1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc C1130 is an abs dtc that indicates
  • NTB17-082a - SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE: Nissan; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. The applied vehicles and claims information sections have been revised. No other changes have been made. Please discard previous versions
  • NTB17-008b - ENGINE (PWS): Nissan; oil leaking around valve timing control solenoid valve this bulletin applies only to maxima, quest, altima coupe, altima sedan, pathfinder and murano vehicles with a 6-cylinder engine and titan/titan xd vehicles with a v8 gasolin
  • NTB11-044b - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB12-055f - POWER TRAIN:AXLE ASSEMBLY: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB17-008a - ENGINE AND ENGINE COOLING: Nissan; oil leaking around valve timing control solenoid valve this bulletin applies to vehicles equipped with 6-cylinder engines. For titan and titan xd, this bulletin applies only vehicles equipped with gasoline engines. This bulle
  • NTB17-024 - ELECTRICAL SYSTEM:SOFTWARE: Navigation system reboots when sxm traffic is enabled this bulletin applies only to vehicles located in the state of oregon. If you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. Note: perfo
  • NTB17-030 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Nissan; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). Important: make sure this incident has been duplicated at a gas station by dealer
  • NTB17-008 - ENGINE (PWS): Nissan; oil leaking around valve timing control solenoid valve this bulletin applies only to maxima, quest, altima coupe, altima, pathfinder and murano vehicles equipped with v6 engine or titan/titan xd equipped with vk56 engine if
  • NTB13-097D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : "all model year 2012 and newer nissan vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. The title has been revised, and the bulletin now includes vehicles in production as of the date of this update.
  • NTB-13-088 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Nissan: information regarding tire pressure monitor system (tpms) and low tire pressure warning system (ltpws) for sensor leaks, air pressure changes with altitude and ambient temperatures, aftermarket wheels, radio frequency interference
  • NTB-13-097 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Nissan: certain vehicles would display, in the instrument cluster, a warning light illumination of a loose fuel cap warning. Model years 2012-2014. No models listed. *pe
  • NTB13-055 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Nissan: instrument panel indactors for the air bag and seat belt lights may give off an incorrect indication. *kb
  • NTB13-039 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Nissan: cruise control will not set and dtc P0605 is stored. *js
  • NTB-13-038 - LATCHES/LOCKS/LINKAGES: Nissan: lock/unlock request button on outside handle does not respond. *js
  • NTB-09-019-A - VISIBILITY/WIPER (PWS): Nissan: rain sensors may operate, intermittently or unexpectedly, when exhaust gas, moisture, fingerprints, dirt, or insects are near or around rain sensors. No models or model years listed. *pe
  • NTB-10-102-A - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: Nissan: bulletin regarding diagnosis of abs/vdc wheel speed sensor. Model 2007-2013 nissan. *pe
  • NTB-12-077 - ELECTRICAL SYSTEM: Nissan: when using key fob, door request switch, or driver master switch, will not unlock, but will lock driver's side sliding door and other doors operate correctly, check ess (extended storage switch) is not pushed in (delivery mode).
  • NTB-11-074-B - ELECTRICAL SYSTEM:SOFTWARE: Nissan: information is being provided for reprogrammable ecu on all nissan vehicles. *pe
  • NTB12-035 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Nissan: ecm replacement procedures with consult iii plus. Applies to all 2004 and later (does not apply to leaf/ev) vehicles. *js
  • NTB12-009 - UNKNOWN OR OTHER: Nissan: door lock/unlock inoperative with intelligent key. *kb
Known Recall Investigations
  • Gwinnett place nissan / quest recall investigation as of 20121025

    Nhtsa opened audit query (aq) 12-003 to determine whether gwinnett place nissan of duluth, georgia complied with the requirements of the national traffic and motor vehicle safety act, 49 u.S.C. Chapter 301 (safety act) and its implementing regulations. The safety act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliances with federal motor vehicle safety standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed. 49 u.S.C. § 30120(i). Nhtsa issued an information request (ir) to gwinnett place nissan on october 31, 2012. Gwinnett place nissan responded to this request on november 19, 2012. Nhtsa then issued an ir to nissan north america, inc. On march 11, 2013. Nissan north america, inc. Responded to this request on april 5, 2013.Nhtsas investigation indicated that gwinnett place nissan sold and delivered 28 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. Gwinnett place nissan did not contest this finding. Nhtsa therefore concluded that gwinnett place nissan was liable for civil penalties for violations of the safety act, pursuant to 49 u.S.C. § 30165. Under a settlement agreement dated november 24, 2014, gwinnett place nissan paid compromised civil penalties in the amount of $110,000.This aq is closed.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • B00A0 [4] Occupant Classification System (Subfault)
  • P0456 [7] Evaporative Emissions System Small Leak Detected
  • P0442 [3] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [3] Evaporative Emission Control System Leak Detected (gross leak)
  • B2190 [1] Window Passenger Rear Remote Up Switch Short to Battery
  • U1000 [1] CAN bus network code
  • U1001 [1] SCP (J1850) Invalid or Missing Data for Primary Id
  • U1002 [1] SCP (J1850) Invalid or Missing Data for Primary Id
  • U1010 [1] SCP (J1850) Invalid or Missing Data for Engine Air Intake
  • P0605 [2] Internal Control Module Read Only Memory (ROM) Error
  • C1130 [1] C1130
  • P0500 [2] Vehicle Speed Sensor "A" Malfunction
  • P0720 [1] Output Speed Sensor Circuit Malfunction
  • P1778 [2] AG4 Transmission Torque Modulation Fault
  • P0725 [1] Engine Speed input Circuit Malfunction
  • P0746 [1] Pressure Control Solenoid A Performance or Stuck Off
  • P0776 [1] Pressure Control Solenoid B Performance or Stuck Off
  • P0868 [1] Transmission Fluid Pressure Low
  • P1701 [1] Turbo Pressure Control Solenoid Circuit Malfunction
  • P1722 [1] SSC Inductive Signature Malfunction
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210311

Front sun roof exploded, showering glass over the roof. Driving on a smooth city street at 35 mph. No other vehicle or person in the vicinity, and nothing overhead. Temperature near freezing and spitting snow. The local nissan dealer accepts no responsibility.

NoNoN NoneNone20210310

Front sun roof exploded, showering glass over the roof. Driving on a smooth city street at 35 mph. No other vehicle or person in the vicinity, and nothing overhead. Temperature near freezing and spitting snow. The local nissan dealer accepts no responsibility.

NoNoN NoneNone20210212

I am having a problem on the cvt transmission of my 2012 nissan quest. It's becoming too dangerous to drive because it's keep on jerking when i'm driving it in the street that is way i don't drive it in the freeway because it's too dangerous and lately it speed up that i almost get an accident. First it won't run whenever i stop at stop sign and/or stop light, when i press the accelerator it won't run like it normally do and then all of the sudden it will speed up that i almost get in an accident. I want the nissan manufacturer to recall my quest and fix my transmission.

NoNoN NoneNone20210211

I am having a problem on the cvt transmission of my 2012 nissan quest. It's becoming too dangerous to drive because it's keep on jerking when i'm driving it in the street that is way i don't drive it in the freeway because it's too dangerous and lately it speed up that i almost get an accident. First it won't run whenever i stop at stop sign and/or stop light, when i press the accelerator it won't run like it normally do and then all of the sudden it will speed up that i almost get in an accident. I want the nissan manufacturer to recall my quest and fix my transmission.

NoNoN NoneNone20210122

Airbag light comes on as soon as car is in ignition and stay when car is static. The light stays on even in motion. The dealer fixed this issue and another light came on. I am been told to pay another 3000 dollars to fix the seat.

NoNoN NoneNone20210121

Airbag light comes on as soon as car is in ignition and stay when car is static. The light stays on even in motion. The dealer fixed this issue and another light came on. I am been told to pay another 3000 dollars to fix the seat.

NoNoN NoneNone20210102

We were driving on the highway and the transmission felt like the van was jerking every time the gas was pressed. This was even happening the day prior when driving on the highway. At one point the rpm would go start going high when the gas was barely being pressed. We decided to get off at the next exit. We were at a stoplight and the van just suddenly stopped giving any power when pressing on the gas. There were no light indicators on the dashboard to alert of anything wrong with the van. The rpm would not rev up even with the gas pedal floored. We turned the van off and on to see if that was the issue. The same thing happened and there was still no power pushing the gas pedal. The van had to roll until we were able to park safely at a gas station. We let the van sit for over 30 minutes just in case to see if it was an overheating issue. There was a jiffy lube nearby and we asked a mechanic what the issue would be. They said that nissan had a cvt transmission which has been known to have problems like loss of power, transmission jerking, etc. Eventually we had to get the van towed because the transmission failed.

NoNoN NoneNone20210101

We were driving on the highway and the transmission felt like the van was jerking every time the gas was pressed. This was even happening the day prior when driving on the highway. At one point the rpm would go start going high when the gas was barely being pressed. We decided to get off at the next exit. We were at a stoplight and the van just suddenly stopped giving any power when pressing on the gas. There were no light indicators on the dashboard to alert of anything wrong with the van. The rpm would not rev up even with the gas pedal floored. We turned the van off and on to see if that was the issue. The same thing happened and there was still no power pushing the gas pedal. The van had to roll until we were able to park safely at a gas station. We let the van sit for over 30 minutes just in case to see if it was an overheating issue. There was a jiffy lube nearby and we asked a mechanic what the issue would be. They said that nissan had a cvt transmission which has been known to have problems like loss of power, transmission jerking, etc. Eventually we had to get the van towed because the transmission failed.

NoNoN NoneNone20201027

I was sold a deceptive van at the end sept 2020, i did a test drive with the salesman, pointed out several issues with the van like check engine light on, traction light on, air bag light on, remote missing to control tv, the salesman told me not to worry about all the lights that's on he will get that fix at a later date and to buy the tv remote and a deduction will be applied to my contract. I was fine with that, but that hasn't been the case. I admittedly start to find other issue with the van the more i drove it like the rear wiper motor is not working, the complete steering wheel is not working so the horn, cruise control, bluetooth settings, radio volume button. I have made the salesman a where of this but his whole tone changed. I was told to get whatever issues fixed myself and maybe a deduction would be applied to my balance, once again i said but that's not what we agree on. So now its time for my temporary tag to expire, was issued a new one 3 times but had to take it to a shop to let them manipulate the system because the van will not pass marta/emission to get register for real license plate with the check engine light on. The van is missing the cadillac converter and the salesman will not put one on said you do not really need it on the van. At this point he said in a conversation with me that a previous owner had the van for about a month and returned it for issues, but when i said i'm not satisfied with the van and want to return as well, it was pass 2 months now and as long as the van gets me to point a to point b that's all that matters! Once again the more i drive the van i'm finding issues so now the button on the radio get stuck when pushed in, controlling the heat and air it has a mind of its own, so when i turn on the heat, the ac button will not turn off, also the automatic window buttons don't work properly. This van is unsafe to drive period.

NoNoN NoneNone20201026

I was sold a deceptive van at the end sept 2020, i did a test drive with the salesman, pointed out several issues with the van like check engine light on, traction light on, air bag light on, remote missing to control tv, the salesman told me not to worry about all the lights that's on he will get that fix at a later date and to buy the tv remote and a deduction will be applied to my contract. I was fine with that, but that hasn't been the case. I admittedly start to find other issue with the van the more i drove it like the rear wiper motor is not working, the complete steering wheel is not working so the horn, cruise control, bluetooth settings, radio volume button. I have made the salesman a where of this but his whole tone changed. I was told to get whatever issues fixed myself and maybe a deduction would be applied to my balance, once again i said but that's not what we agree on. So now its time for my temporary tag to expire, was issued a new one 3 times but had to take it to a shop to let them manipulate the system because the van will not pass marta/emission to get register for real license plate with the check engine light on. The van is missing the cadillac converter and the salesman will not put one on said you do not really need it on the van. At this point he said in a conversation with me that a previous owner had the van for about a month and returned it for issues, but when i said i'm not satisfied with the van and want to return as well, it was pass 2 months now and as long as the van gets me to point a to point b that's all that matters! Once again the more i drive the van i'm finding issues so now the button on the radio get stuck when pushed in, controlling the heat and air it has a mind of its own, so when i turn on the heat, the ac button will not turn off, also the automatic window buttons don't work properly. This van is unsafe to drive period.

NoNoN NoneNone20201004

At 119,000 miles the vehicle experienced a complete transmission failure while driving. The vehicle wouldn't get out of 1st gear, making acceleration from a dead stop nearly impossible. Several calls to my nissan dealership and to nissan corporation resulted in "i'm sorry but we can't do anything for you but offer a complete replacement of your transmission at at cost over $5000". The vehicle is only 19k miles out of the extended warranty that i purchased from nissan, but they are claiming they don't look at that, they look at the original manufacture warranty. Nissan is aware of issues with the cvt transmission they have put in their cars but refuse to fix the issues or work with customers.

NoNoN NoneNone20201003

At 119,000 miles the vehicle experienced a complete transmission failure while driving. The vehicle wouldn't get out of 1st gear, making acceleration from a dead stop nearly impossible. Several calls to my nissan dealership and to nissan corporation resulted in "i'm sorry but we can't do anything for you but offer a complete replacement of your transmission at at cost over $5000". The vehicle is only 19k miles out of the extended warranty that i purchased from nissan, but they are claiming they don't look at that, they look at the original manufacture warranty. Nissan is aware of issues with the cvt transmission they have put in their cars but refuse to fix the issues or work with customers.

NoNoN NoneNone20200930

The lcd screen on the dash door keeps acting crazy like scrambling and it has now just gone completely black

NoNoN NoneNone20200929

The lcd screen on the dash door keeps acting crazy like scrambling and it has now just gone completely black

NoFireY NoneNone20200829

Tl* the contact owns a 2012 nissan quest. The contact stated while driving 75 mph, when he heard an abnormal noise and stated he saw smoke exiting the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to parked on the side of the road and exited safety the vehicle with his family. The contact stated he saw fire exiting the front passenger side wheel. The contact stated the police was on the location and called the fire department. The fire department was able to extinguished the fire. The contact stated he was unaware if there was a police or fire report completed. The contact stated no one was injured or sought medical attention. The vehicle was not drive. The vehicle was towed to record serviced. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had been informed of failure. The failure mileage was approximately 32,632.

NoFireY NoneNone20200828

Tl* the contact owns a 2012 nissan quest. The contact stated while driving 75 mph, when he heard an abnormal noise and stated he saw smoke exiting the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to parked on the side of the road and exited safety the vehicle with his family. The contact stated he saw fire exiting the front passenger side wheel. The contact stated the police was on the location and called the fire department. The fire department was able to extinguished the fire. The contact stated he was unaware if there was a police or fire report completed. The contact stated no one was injured or sought medical attention. The vehicle was not drive. The vehicle was towed to record serviced. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had been informed of failure. The failure mileage was approximately 32,632.

NoNoN NoneNone20191027

Tl* the contact owns a 2012 nissan quest. While driving approximately 50 mph and slowing down in traffic, the accelerator pedal was depressed, but hesitated to respond. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not informed of the failure. The vehicle was not included in nhtsa campaign number: 12v076000 (electrical system, fuel system, gasoline). The approximate failure mileage was 42,000.

NoNoN NoneNone20191001

Tl* the contact owns a 2012 nissan quest. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact checked the oil level and discovered that there was no oil in engine. The contact took the vehicle to nissan world of red bank (newman springs rd e, red bank, nj 07701) where the vehicle was serviced for an unknown failure and was returned to the contact. A year later, the contact stated that the same failure reoccurred. The contact took the vehicle to an independent mechanic where the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.

NoNoN NoneNone20190930

Tl* the contact owns a 2012 nissan quest. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact checked the oil level and discovered that there was no oil in engine. The contact took the vehicle to nissan world of red bank (newman springs rd e, red bank, nj 07701) where the vehicle was serviced for an unknown failure and was returned to the contact. A year later, the contact stated that the same failure reoccurred. The contact took the vehicle to an independent mechanic where the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.

NoNoN NoneNone20190912

Complete transmission failure right after passing the 60,000 mile warranty. The vehicle jerked and the check engine light came one. The nissan dealer stated that the entire transmission needs to be replaced. It can't be rebuilt. This appears to be a known problem across other 2012 nissan quests. Other customers have complained about this as well. Http://www.Lemonlawcase.Com/problem-vehicles/nissan-cvt-problems/ nissan should extend the warranty for the transmission to 100k miles for all 2012 nissan quests. Https://www.Carcomplaints.Com/nissan/quest/2012/transmission/transmission_failure.Shtml

NoNoN NoneNone20190812

In 2019 our paint started pealing off in chunks. I can rub my hand a cross the paint and it will fall off. When i wash my vehicle even more paint will come off. There are numerous spots on my vehicle where the metal is exposed.

CrashNoY NoneNone20190429

Tl* the contact owns a 2012 nissan quest. While driving approximately 25 mph, the contact struck a utility vehicle. The air bags did not deploy. A police report was filed. The contact was uninjured and drove herself to the hospital for examination. The vehicle was towed to an impound facility. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 106,000.

NoNoN NoneNone20190417

Se me prendi una. Seal en la pantalla. Lo lleve mecnico. U me aparece el codigo po101 y al leerlo dice. Problemas. De la conducion gasolina al motor. Malo el flujo gasolina tengo temor. Pues. Ando con 3 nias. Que se. Vaya. A parar mi carro y un accidente

NoNoN NoneNone20190226

Loss of power when driving. Also happens when stopped then try to go. Rumbles like wheels cant catch

NoNoN NoneNone20190122

Multiple times got into the vehicle (no specific time this would occur) and attempted to start the vehicle. The vehicle would start as it was in the park position. When the van would be placed in reverse it would engage and backing up would occur. Once then the vehicle was placed in drive, the vehicle would then shutter and then stall out. This did occur twice while driver was pulling out, and the vehicle stalled in the middle of the road. After multiple attempts the vehicle would finally start. After the first two times this occurred, we started documenting the amount of fuel in the vehicle and each time this occurred it was on or below a quarter of a tank of gas. Since keeping at least a 1/2 tank of fuel, the vehicle has not exhibited this behavior. The vehicle was taken to local mechanic to be looked at. After assessing the vehicle based on our description, the mechanic stated that the vehicle needs to be taken to a nissan dealer due to being a tsb out on this year and model of vehicle. Prior to this issue, the vehicle would shutter after being stopped in drive (stop sign, pulling out moving forward, or accelerating up a hill). Testing was done, and code P0500 was listed. We had the mass air flow sensor changed, new battery, and up /lower manifold gaskets changed, in attempt to fix this issue. After each of these services were done, the vehicle did run somewhat better, but still occurs off and on.

NoNoN NoneNone20190107

Driver side door won't open, if in a emergency case how can the driver get out of the car

NoNoN NoneNone20181226

The vehicle stalls due to transmission. Cvt failed when the vehicle has some 93,000 miles. Vehicle stalled in the middle of the freeway and did not move. We had to tow it home. This seems to be a widespread problem with these vehicles.

NoNoN NoneNone20180731

The vehicle stalls due to transmission. Cvt failed when the vehicle has some 93,000 miles. Vehicle stalled in the middle of the intersection did not move. I had to push it off the road. Very dangerous. This seems to be a widespread problem with these vehicles.

NoNoN NoneNone20180727

Doesn't want to speed when accelerate, specially on a hill. No electrical problems detect it.

NoNoN NoneNone20180710

Transmission failed at 107k miles.

NoNoN NoneNone20180705

Tl* the contact owns a 2012 nissan quest. While driving approximately 65 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. The contact stated that the failure occurred on two different occasions. The contact stated that the vehicle was able to coast to the side of the road. The vehicle was taken to michael jordan nissan (3930 durham-chapel hill blvd, durham, nc 27707, (919) 489-3800) where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but offered no assistance. The failure mileage was approximately 128,000.

NoNoN NoneNone20180626

There is a fuel system glitch in the software. The car stalls when idling or traveling at speeds lower than 40 mph. It almost always happens at stop lights or stop signs as well. Sometimes the car will not even drive but it will reverse. I am able to reverse out of a parking spot but am not able to drive forward. It it's very inconsistent and will happen frequently for weeks, then go a couple weeks without happening before it starts back again. A message pops up on the screen about a software error when the problem happens. It is the exact problem that has been recalled for the 2011-2012 quests but my vin number does not match the recall. I have taken it to get repaired twice and no one could find the problem. After it would not drive at all yesterday, a new mechanic found the problem and the bulletin about the recall but nissan will not cover it because my vin number doesn't match.

NoNoN NoneNone20180613

The van began to sputter and seemingly misfire once shifted into gear. I suspected a case of clogged fuel injectors and pressed firmly with the throttle to clear the line of debris. The van then stalled in the intersection as i was making a left turn, the transmission disengaged itself and provided no gear resistance. Fortunately the timing of oncoming traffic allowed me to coast out of the intersection, using the downward grade of a nearby alley in order to exit the street. Inspection of the van revealed obd ii codes: P0500 and P0720. Further investigation revealed an existing recall for automobiles of this make, model and year, that exhibit the events i have encountered. I believe that recall:12v076000 recall date 02/29/2012 should be expanded to include my vin due to the similarity of events encountered as well as the hazard thereby created. I am fortunate to have made it through the intersection without getting t-boned. Below are reference quotes and links that further describe the experience and illustrate the identical circumstances that prompted the existing recall. Reference a: http://P0500.Enginetroublecode.Com/nissan-quest P0500 obd-ii diagnostic powertrain (p) trouble code description P0500 obd-ii trouble code the vehicle speed sensor outputs a 4 pulse signal for every revolution of the rotor shaft, which is rotated by the transmission output shaft via the driven gear. After this signal is converted into a P0500 code. Reason for P0500 code the reason of P0500 obd-ii engine trouble code is fuel composition sensor circuit malfunction. Parts or components should not be replaced with reference to only a P0500 dtc. The vehicle service manual should be consulted for more information on possible causes of the fault, along with required testing. Reference b: https://www.Cars.Com/recalls/nissan-quest-2012/ see attach. Thanks

NoNoN NoneNone20180611

Engine noise when is cold , sometimes is loosing power , when you stepon gas pedal car is not moving , stop sign and trafic lights

NoNoN NoneNone20180207

Tl* the contact owns a 2012 nissan quest. While driving various speeds, the fuel tank gauge indicated that the tank was empty. The contact stated that two hours after filling up the fuel tank, the tank would be empty. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The contact took the vehicle to brown's fairfax nissan (11010 fairfax blvd, fairfax, va 22030, (703)-591-8009) where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failures and stated that there were no recalls or warranties per the vin. The failure mileage was 161,000.

NoNoN NoneNone20171231

Hello, my name is [xxx] . I bought a nissan quest 2012, and i've had it for about 2 or 3 years. When i bought it, the seats were good. Overtime, the seats have become worn out. The handle to rest your hand has a rip in half. The seat (driver's) is also being worn. I'm not sure if the leather is bad quality because it's only been about 7 years of use and the leather is being worn out. Additionally, the back seats are in good condition unlike the passenger seat, which is beginning to mirror what the driver's looks like. I only mention this because i own other cars that are older, and i've had for a while and the leather isn't a problem. I wanted to know if this was a recall. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20171126

Van started to have problems with the acceleration, i stepped on the gas and it didn't responded until several seconds later (5-10), it started slowly and then it accelerates slowly. Every time the vehicle stops, the transmission doesn't work. The check engine light came on, i took the car to an autozone store, and they found the error code P1778, which is cvt transmission error. I took the van then to the dealership and they told me that they found the same error code, and they told me that the transmission needs to be replaced at approx $3800 dls. The van has 76,000 miles. And so far, i've seen numerous sites that have claims and list problems with nissan transmissions, and nissan is not taking care of customers. This is a very serious problem that can cause an accident if you are trying to cross a street and the car doesn't respond. Also its very disappointing that nissan doesn't help or doesn't have a recall to replace the transmission or fix this issue.

NoNoN NoneNone20171118

Cvt started slipping around 115,000 miles when taking off on incline. Really bad slipping and had fluid changed at 121,000 miles. Surging and losing power on the interstate in traffic. Went completely out at 130,000 miles leaving my family stranded.

NoNoN NoneNone20170811

Van has had issues slipping on hills after stop with gears grinding and jerking. Brought in to dealership and they could not replicate. I mentioned i thought it might be transmission and how we can do preventive maintenance. They recommended flushing transmission fluid for $125 which i did. Less than month later, slipping still occurred on hills after stops. On way home this past saturday, i was going about 30-40 mph when there was a stop light on a slight incline. I slowed down to about 5-10mph when the light turned green. I then pressed the accelerator pedal and the gear grinded and i had no power. As i pressed the gas no power was coming to van and i had to pull over. I had to turn off the vehicle and wait a minute or so and after starting the car, the vehicle seemed normal again. I noticed the check engine light also was now on. Brought the van in to dealership and after doing a drive test and replicating on a hill, they confirmed the slipping. They also did a diagnostic and confirmed transmission needed to be replaced to tune of $4100. Looking up this case there appears to be numerous problems with nissan cvt transmissions. Nissan also provided an extended warranty for prior van models from 2003-2010 to 100k miles. My vehicle is a 2012 nissan quest with 81k miles. With all the nissans having cvt transmission issues, it appears there is a pervasive issue that needs to be addressed by nissan.

NoNoN NoneNone20170809

Tl* the contact owns a 2012 nissan quest. While at a stop light, the vehicle stalled without warning on a decline. Once the contact reached the bottom of the decline, she was able to shift the vehicle into neutral and drive normally. The failure recurred three times. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 12v076000 (electrical system, fuel system, gasoline). The manufacturer was not contacted. The approximate failure mileage was 80,000.

NoNoN 1 InjuredNone20170806

On 8/7/17 my wife was hit in the left side of her eye/head area by the passenger side sliding door while she was trying to get our 2 year old son out of the car. Our car was parked in our driveway. She went inside our home to get a bag for a beach day with our 5 children, but after a few minutes, she didn't come back to the car. I went inside with our children to find out what she was doing, and i found her on the floor, head down, with a pool of blood behind her head, and she was unconscious. I called 911 and my son began cpr, as she had foam coming from her mouth. My son after numerous continuous pumps to her chest, around 5 minutes, she finally took a breath. When the paramedics arrived, they took my wife to the hospital where she continued to have a very hard time breathing and upon arrival to the hospital, she was intubated with a ventilator to help her breath. Tests revealed she had a brain hemorrhage and several lacerations to her head. She was kept in the hospital for 11 days, and was discharged home to bed rest and gradual walking with the help of a physical therapist, nurse and occupational therapist. We have 5 children, all of whom can be hit by the sliding door if the electrical button is pushed on. We now leave that button off, as we fear they will also get hit by the door, as the sensor does not work if something or someone is in the door.

NoNoN NoneNone20170716

Jerking motion: sudden twitching and oscillating motion of acceleration and deceleration. After driving normally for about 10~30 mints, it happens at about 2000 rpm ~ 2500 rmp on uphill (with accelerator gentry pressed down). It stopes when i release the accelerator, when the engine comes down to below 2000 rpm. Https://youtu.Be/7vclguaumoe

NoNoN NoneNone20170517

Tl* the contact owns a 2012 nissan quest. While the vehicle was parked, the rear passenger side sliding door fractured. The vehicle was taken to a dealer where it was diagnosed that the rail upper assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that an investigator would be assigned to the case. The manufacturer informed the contact that the failure was not a safety defect and would not be covered by the manufacturer. The failure mileage was approximately 92,000.

NoNoN NoneNone20170424

Dash crack on the passenger side.

NoNoN NoneNone20170316

Broken driver side door lock accuator caused the door to not open. The mechanical door lock system malfunctioned resulting in a door that is locked and will not unlock to open. This is a safety hazard that will prevent safe exit in the event of an emergency.

NoNoN NoneNone20160805

Tl* the contact owns a 2012 nissan quest. While driving 60 mph, the vehicle stalled without warning. The vehicle was taken to a dealer where it was diagnosed that the cvt failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 71,000. The vin was unavailable.

NoNoN NoneNone20160626

Tl* the contact owns a 2012 nissan quest. While in park, the vehicle failed to start. In addition, while driving various speeds, the accelerator pedal was depressed, but the vehicle failed to accelerate and the transmission warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission and multiple parts needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 114,000.

NoNoN NoneNone20160501

Our minivan was stopped at a light and wouldn't accelerate when pressing the gas, it hesitated for a few seconds and then jolted forward, causing the vehicle behind us to drive off road to avoid a collision.

NoNoN NoneNone20160314

Tl* the contact owns a 2012 nissan quest. While driving 45 mph, the housing of the passenger side seat belt, located behind the front passenger seat, detached. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

NoNoN NoneNone20160124

Though my vehicle was not subject to a recall i had the same issue as the other vehicles that had been recalled. With 40 miles left to go, according to my gauge, my vehicle stalled in traffic, on two different occasions, while turning left into gas stations. When i presented this issue to a dealer and to nissan america i was told my vehicle was not subject to a recall, even though it was for the same problem and required the same repair as the recalled vehicles. I was charged over $300 for reprogramming my computer.

NoNoN NoneNone20160105

Tl* the contact owns a 2012 nissan quest. While driving 65 mph, the accelerator pedal was depressed and the vehicle failed to respond and stalled. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

NoNoN NoneNone20151129

Tl* the contact owns a 2012 nissan quest. When the fuel tank reached a quarter tank and the vehicle was in a decline, the vehicle shut down. The vehicle was coasted to the bottom of the decline from where the contact proceeded to purchase fuel and filled the tank above a quarter of the tank. The dealer was contacted (coughlin automotive in newark, ohio) where it was diagnosed that one of the fuel sensors was faulty and needed to be replaced. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired. The failure mileage was approximately 70,000.

NoNoN NoneNone20151112

I bought this vehicle not knowing this vehicle had prior owner trans problem with dealer. At about a month to two month after i bought this vehicle at 68300 in the busy california traffic the vehicle stalled on me foot on the gas but trans is not moving. This is the diagnosis: doc codes P0725 engine speed * P0746 pic solienoid a * P0776 pic solenoid b * P0868 fluid pressure low * P1701 tcm. * P1722 vehicle speed signal and * P1778 step motor in transmission cvt trans burnt replacement was recommended at a cost $ 3110,81 and labor cost $ 1619,00 . Trans was done by august 14 2014 in november 2015 the same thing again too many people are having the same problem with this trans in cars an vans the dealer is doing nothing about it. Imagine 3 times same vehicle and it' under 70,000 miles

NoNoN NoneNone20151016

Our ac quit working and we were informed that the ac lines had holes in them due to corrosion. This is absurd for a vehicle only three years old. Repair estimate is $1700 due to the fact that they have to drop the subframe in order to access the corroded lines. Clearly this is a vehicle defect and nissan should take responsiblity for the substandard material used in these lines. We appear to be the second consumer reporting this issue on this site.

NoNoN NoneNone20150903

I was driving today with my family on my 2012 nissan quest when all of the sudden the right back door open and close while i was driving on the highway, luckily my daughter was wearing her seat belt and nothing happened this is unsafe, this is an unsafe car to drive, i went to the dealer and they said they cant fix it because is a long weekend and they dont want to work. This is not the way to treat a customer, you get pay to work then do you job. Nissan are the worse car. I will hold nissan 100% responsible if something happens to me or my family while driving this vehicle.

NoNoN NoneNone20150716

Dash is cracked along perimeter of passenger air bag.

NoNoN NoneNone20150512

Our vehicles air conditioning pipes have corroded through to the point where the line has holes in it . The repair is 1,200.00 which is extreme for a vehicle that is only three years old and has only seen 2.5 winters. Our other vehicle has seen five winters and has been driven in the same conditions has has not one bit of rust on it. The vehicles construction or defective parts must be the cause of the failure and nissan should claim responsibility for this.

NoNoN NoneNone20150222

The cvt transmission is going out in out 2012 nissan quest and needs to be replaced. Vehicle will not accelerate after coming to a stop. *tr

NoNoN NoneNone20150218

Tl* the contact owns a 2012 nissan quest. The contact stated that the engine stalled without warning. The vehicle restarted; however, it would not accelerate. The vehicle was taken to the dealer, where it was diagnosed that the solenoid needed to be replaced. The contact stated that the vehicle was exhibiting same failures as mentioned in nhtsa campaign number: 12v076000 (electrical system, fuel system, gasoline). The vin was not included. The manufacturer was not made aware of the failure. The failure mileage was 82,499.

NoNoN NoneNone20150101

The vehicle has developed a hesitation from a stop position. When you are stopped at a traffic light and try to accelerate, the vehicle hesitates. It does not do it all the time but it is getting more frequent. I had the vehicle back to the dealership before the warranty ran out. They said nothing wrong. I have also talked to nissan customer relations (mark @ 615-725-7561) and was assigned a case number (19100795). I feel like this is a safety issue which should be addressed by nissan. I know there is a recall about this problem and hills and low gas. I never let my gas tank get below 1/2 tank and where i live and drive there are no hills. I am documenting this issue in case an accident results, in which case nissan will hear about it again.

NoNoN NoneNone20140828

Engine mount found broken during oil change. Changed and found broken again at about 50000. Changed and found broken a third time at 75000.

CrashNoN 1 InjuredNone20140711

Tl* the contact owns a 2012 nissan quest. While driving at an unknown speed, the contact stated that the vehicle accelerated on its own. The failure caused the vehicle to crash into a wall. The contact sustained injuries and the vehicle was damaged extensively. A police report was filed and the vehicle was towed to a lot. The manufacturer was notified. The failure mileage was 42,000.

NoNoN NoneNone20140709

May 2014, i had a wet driver side a pillar that was leaking. Nissan attributed it to a defective sunroof with a crack. The headliner, subwoofer and amplifier were replaced. On july 10, 2015, i took my car to a flagship carwash. After my car was washed i noticed water on the right side of the rear sunroof and on the headliner in the rear of the vehicle on both the right and left sides of the car was wet in all the above noted locations. My radio also stopped working. Nissan had my car for five days and said they could not recreate the leak or determine what was wrong with the radio. They would not look at the radio as it was not under warranty. I took my car to a local radio repair shop and they discovered rust behind the panels in the rear of the vehicle, in the cargo area and 2 inches of water under my cargo area. Vehicle was purchased feb 2013 new.

NoNoN NoneNone20140117

Manufacturer tires defective/bald caused loss of traction and spinning. Could not make it up the driveway. *tr

NoNoN NoneNone20131201

This is a formal complaint to the tires/wheels that nissan has selected for placement on the 2012 nissan quest.The toyo a22 235/55/18 tires are completely worn at 26,000 miles.We did not discover the issue with the tires until a third party inspected the vehicle.The vehicle will not pass inspection.All service has occurred at a nissan authorized dealer at the recommended intervals.The service groups at sheehy nissan and grapevine nissan did not alert us to the dangers.I have spoken with nissan regional consumer affairs and alerted them to the concern and issues surrounding the rapid wear.It is our belief that the nissan quest is to heavy for the tires that were selected on the vehicle, and/or the tire is defective. Nissan regional consumer affairs has decided not to intervene, or assist on our behalf.According to nissan employee [xxx],nissan does not have information on the toyo a22 tire,or knowledge of weight characteristics&what constitutes abnormal wear. When explaining i was recording the call she abruptly hung up. She did state that the tire was soft&did not have a warranty. In addition, she stated that nissan does not have any responsibility to the consumer regarding the tires,& that the entire matter is toyo's responsibility.I requested to speak with a supervisor & was denied. I asked if the complaint could be reported.She said there was no other mechanism to report this within nissan. According to toyo the a22 235/55/18 tire is a custom part manufactured to nissan specs.After conducting an internet search there are many mentions of nissan quest tires wearing early.My belief is that nissan has not accurately calculated the vehicle weight correctly,&has chosen tires that can jeopardize the safety of the passengers&motorists. An additional complaint for toyo is being filed stating that the tire is not robust enough for the vehicle weight it is handling. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20131124

I have 20,000 miles on my car and my tires need replacing! I purchased it new in april 2012. I have had it for a year and a half. I drive it carefully and have the tires rotated when needed. I had a flat on monday on my way to work. That evening i had it looked at for repair. It cannot be repaired. The tire tread is very low. They are bridgestone turanza. I bought a van because i'm driving children around frequently. Why couldn't nissan put better tires on this vehicle? When you buy a new car, you assume that you won't have to repair anything for several years. Now i have to buy a new set of tires at christmas time! I am really unhappy! I checked this site to see if there is a recall on tires. I certainly hope so! *tr

NoNoN NoneNone20130813

Automatic rear doors cannot be stopped from closing once activated and a person can get crushed in the door.

NoNoN NoneNone20130812

Automatic rear doors cannot be stopped from closing once activated and a person can get crushed in the door.

CrashNoN NoneNone20130529

My car randomly accelerated on 2 occasions , may 30, 2013 and june 27, 2013. The first incident resulted in a crash, hitting a pole, tree, and another vehicle. 2nd incident was a near miss, almost had a head on collision with another vehicle. My 9 year old son and i were in the car. No resolution from nissan. They are not concerned about safety. Want me to take car back without any explanation. *tr

NoNoN NoneNone20130526

I realized that i was going faster than all cars around me on road. Upon checking with gps on iphone and tomtom gps device , the vehicle indicated 60mph on speedometer, but both gps devices indicated 70mph. I varied speed and found the vehicle is going 10mph faster than indicated on speedometer at 30-70mph range. The cluster including speedometer died and was replaced 1 month ago. The new one is faulty again or set-up wrong. This is dangerous! *tr

NoNoN NoneNone20130518

I was going to get gas for my nissan quest, the reading said i had 30 more miles to go before empty. I drove around the circle in the road and made the turn onto the road and my car stalled. I was almost hit by a truck behind me, but it swerved off the road to avoid my car. *tr

NoNoN NoneNone20130331

I bought a 2012 nissan quest almost 2 years ago. I have 20,000 miles on the vehicle and the tires are horrible! They are bridgestone turanza el 400. They are feathering and balding. It is very difficult to drive in the rain or other weather conditions. These tires have been rotated every 5,000 miles...It is extremely frustrating that you buy a 30,000 vehicle and have tires that aren't worth anything on it! *tr

NoNoN NoneNone20130102

Tl* the contact owns 2012 nissan quest. The contact was driving approximately 25 mph when the engine rpms increased abnormally and the vehicle independently accelerated. The contact shifted into neutral and was able to stop the vehicle on the shoulder. The vehicle was towed to the dealer for diagnostic testing however, the technician was unable to duplicate the failure. The vehicle was taken to the dealer prior to the failure for repairs under nhtsa campaign id number: 12v076000 (electrical system: software). The contact stated the failure could have been related to the recall repair because there were no failures prior to the vehicle being serviced under the recall. The vehicle was not repaired. The approximate failure mileage was 16,000.

NoNoN NoneNone20121114

I was parked on a slope, with about 1/8 a tank of gas and the van would not start. I was able to start the vehicle after i put it in neutral and rolled it to level ground. I googled the problem and found out there was a recall, which i was never informed about. I took the van into the local nissan shop and they performed the recall fix. When i asked why i wasn't notified of the recall, they said that my vehicle was manufactured after the dates covered by the recall, but it was obviously affected by the same issue (and that the dates in the recall must be "off"). The recall number is 12v076000, it covers vehicles manufactured between 7/29/2010 and 2/21/2012. My vehicle was manufactured on 2/23/2012, and has the same issue. *tr

NoNoN NoneNone20121108

Tl* the contact owns a 2012 nissan quest. The contact stated that after accelerating from a complete stop, the vehicle suddenly stalled. The contact stated that the failure was intermittent. The contact also stated that the windshield wipers failed to clear the entire windshield, which created a blind spot. The vehicle was taken to the dealer however, the failure could not be replicated. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 34. Updated 7/15/13 *cn the consumer stated the stalling has progressed, which also occurred while the vehicle was in reverse. Updated 07/22/13

NoNoN NoneNone20120901

Car was parked on a parking lot on a very slight decline. Low fuel indicator just came on but distance to empty indicator still shows 50+ miles. Vehicle started at first but started to shudder and then engine died. Tried restarting a few times but it will just shut off right away. All electrical components were fine (radio, lights, etc). Had to put 2 gallons of gas to get it to start again. Drove to the gas station right away and filled it up with only 14.5 gallons of tank. Manual says vehicle has 20 gallon fuel tank capacity. I was aware of the recall (campaign: 12v076000) but initially thought that my vehicle was not included since the campaign was back in march 2012 and i bought the vehicle in july 2012. Was later confirmed by nissan consumer affairs and dealer service advisor that my car was indeed not included in the recall. However, car shows similar symptoms with same model cars that were recalled. *tr

NoNoN NoneNone20120828

Tl* the contact owns a 2012 nissan quest. The contact stated that the fuel gauge was not accurately displaying the level of fuel in the vehicle. As a result, the vehicle stalled while driving 35 mph due to low fuel although the fuel gauge indicated that the tank was half full. The contact inquired with the manufacturer regarding nhtsa campaign i.D. Number: 12v076000 (electrical system: software) before purchasing the vehicle and the manufacturer advised that the vehicle did not fall under the recall. The contact did not take the vehicle to the dealer. The failure mileage was 500.

NoNoN NoneNone20120618

3 months after purchasing a brand new 2012 nissan quest (purchased vehicle on 04/15/2012), i was driving down a hill at a low rate of speed when the engine shut off and the car stated there was no more gas, even though there was a quarter tank. Cars behind me slammed on their brakes and luckily we were not hit. I put the car in neutral and after coasting down the hill and reaching a level part of the road, my car started again and told me that i had a quarter tank. After taking the car to the dealer, i learned there was an open recall campaign (nhtsa recall 12v076) on the 2012 quest and the remedy was not performed prior to me purchasing the vehicle, which is against regulations as the recall campaign was started by nissan before i purchased the vehicle. On 06/20/2012 (1 day after the incident) i took the car to a nissan dealer to be repaired and the problem was supposedly fixed at town center nissan under r/o number 6012078/1. On september 26th i started to turn into an intersection on a green arrow when my car shut off and said i was out of gas, (a minute prior to that the car said i had 37 miles and a quarter tank left). I was almost rear ended (the car had to swerve into another lane) and good samaritans pushed me into a parking lot close by. I realize that nhtsa has already acted on the problem my car experienced, but i feel something should be done with regards to the dealer "gwinnett place nissan" who sold me the car without first fixing the problem (since it was a brand new car). I also want nhtsa to be aware that the "fix" so far has not worked for my vehicle. We are giving them a "final repair opportunity notice" via the lemon law. *tr

NoNoN NoneNone20120328

Tl* the contact owns a 2012 nissan quest. The contact was driving approximately 2 mph and approached a traffic stop signal. When pulling off from a complete stop, there was a delayed response when the accelerator pedal was applied. The failure occurred sporadically. The vehicle was taken to an authorized dealer, who was unable to duplicate the problem or generate a trouble during the diagnostic testing. The manufacturer was notified of the problem. The approximate failure mileage was 100. Updated 7/31/12 *cn updated 08/01/12

CrashNoN NoneNone20120308

My new 2012 nissan quest goes dead and will not start when sitting on a downhill slope in the front. It has gas but it will sputter and will not start. My driveway goes downhill and i cannot even park in driveway i have to park on the side of the road. When this first happened i put van in neutral to possibly get it level and without notice the brakes would not work when in neutral and my brand new van ran thru the garage door!!!!! When you pay all that money for a nissan that you consider reliable really bothers me!!! Taking it to the dealer today we will see what comes of it. *tr

NoNoN NoneNone20120203

Vehicle stalled while traveling up a 2-3% grade. It appeared to run out of fuel although the navigation display indicated there were 21 miles until empty. The fuel gauge also indicated fuel remained. The vehicle was traveling about 45 mph and fortunately it coasted to the top of the grade. At that point, the engine began receiving fuel once again and kicked in. This appears to be similar to problems encountered on the 2011 model year. The vehicle was traveling on a two lane narrow road around a blind curve with no place to pull off. This could have been a very dangerous situation had the vehicle's momentum not carried it to the top of the grade. Contacted the nissan dealership where purchased on 02/06/2012 and the gm stated that it was the second call about a 2012 quest fuel issue he has received. The other involved a vehicle parked on an incline that would not start and appeared to not be getting fuel although the navigation and gauge indicated there was fuel in the tank. When additional fuel was added that vehicle started. Also contacted nissan consumer affairs on 02/06/12 and filed a complaint providing them with details of the situation. Have not heard back from the dealership or nissan as of 02/11/2012. *tr

NoNoN NoneNone20120112

Purchased a brand new 2012 nissan quest just weeks ago, current mileage 320. Engine stalled with little less than quarter tank of gas in a slow turn. Computer indicated that the van had enough gas for 30 miles travel. Luckily there was no cars behind us, so i was able to apply the brake and restart the car to the nearest gas station. Contacted the service department the next day, the service adviser advised me to make sure not to let the gas tank go down below 1/4 tank. After reading all other complaints from current quest owners, i will be contact the manufacturer, including the dealership first thing tomorrow. I am not sure if i can return the vehicle, eventhough it has been less than 30 days since the purchase date.

NoNoN NoneNone20120104

My new 2012 nissan quest was parked in my driveway with the front slightly facing down looking at the road with less than quarter tank of gas. The van would start but would not stay idle and the dash board indicated that the van had enough gas to go 25 miles. I had to put the van in neutral to roll it down the street (flat surface) before it can be started and kept on idle. When you roll the van down in neutral with the engine off you loose your power brakes, so i had to make sure there were no cars coming from either side. I reported the incident to the nissan dealer, also filed a complaint with the manufacturer, and the dealer kept the car for couple of days but could not find anything wrong with it. I was told by the dealership that nissan engineering team will be contacting me for further action, and in the meantime i am supposed to keep the gas tank filled above the 1/4 tank mark at all times. For us (with our quest), it is only an issue when the gas tank is low on gas below the 1/4 tank mark and it is parked in an incline with the front facing down or during a sharp vehicle turn with the gas tank very low. Hopefully nissan will find a fix for this soon, because i am concerned for the safety of my family. *tr

NoNoN NoneNone20111219

Tl* the contact owns a 2012 nissan quest. The contact stated that the vehicle would not start. The fuel gauge displayed that the fuel tank was half full and the contact added an additional one fourth a tank of gasoline but the vehicle still would not start. The vehicle was neither diagnosed nor repaired for the failure. The current and failure mileages were 3000.

NoNoN NoneNone20110326

Van was parked nose down on approx. 10 to 12 degree hill. Van refused to start and had be towed to dealer. Was told nissan was aware of the problem and was working on a fix. Was than told to keep at least half a tank of gas in van at all times. *tr ....

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