2020 Toyota Highlander AWDToyota Highlander Awd 2020

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 258774 [USA]: An air bag that does not deploy during a crash increases the risk of injury.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2020-2021 avalon, avalon hybrid, corolla, highlander, highlander hybrid, rav4, rav4 hybrid, lexus es350, lexus rx350, lexus rx450h, 2021 sienna hybrid, lexus es250, 2020-2022 camry, camry hybrid, and es300h vehicles. A short circuit may develop in the occupant classification system (ocs) sensor, preventing the front passenger air bag from deploying.
    dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed february 2, 2024. A second notice will be mailed once the remedy is available. Remedy parts are anticipated to be available beginning in the 3rd quarter 2024. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23tb15/23ta15 lexus 23lb03/23la03.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 238575 [USA]: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2020-2023 highlander & highlander hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
    dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed april 22, 2024. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23tb12/23ta12.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 144821 [USA]: Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2020 highlander and highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
    toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began december 11, 2020. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20tb14 / 20ta14.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 142212 [USA]: Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2020 highlander vehicles equipped with a 3.5 l, v6 (2gr-fks) gasoline engine. Due to an engine control unit (ecu) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
    toyota will notify owners, and dealers will reprogram the ecu, free of charge. The recall began may 15, 2020. Owners may contact toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20ta06.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2021/315 [UK]: The emergency calling system (ecall) may not function when required
    The emergency calling system (ecall) may not function when required.
    inspect the emergency calling system and update dcm software. If the dcm is found to be damaged replace it with updated software.

  • Recall 2020480 [Canada]: Airbag
    Issue: on certain vehicles, one or both of the front seats may have an incorrect trim cover installed. This could prevent the front seat-mounted side airbags from inflating properly in a crash. Safety risk: an airbag that does not work properly could increase the risk of injury in a crash. Corrective actions: toyota will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front seat trim covers. They will be replaced, as necessary.

  • Recall 2020111 [Canada]: Powertrain
    Issue: on certain vehicles, the engine stop-start system may not work properly and could cause the engine to stall while driving. If this happens, a warning chime will sound and multiple warning lights would turn on to let the driver know that the engine has stopped. Safety risk: a sudden loss of engine power could increase the risk of a crash. Corrective actions: toyota will notify owners by mail and instruct you to take your vehicle to a dealer to update the engine control unit (ecu) software.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • T-PANT-2024-004- - ENGINE AND ENGINE COOLING: This is to advise of various price adjustments that will affect toyota genuine motor oil and long life coolant, effective march 1, 2024. These products are ordered through the toyota complete maintenance care (tcmc) website.
  • TSB010622 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: some 2018 ? 2022 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used w
  • TSB010421 - SERVICE BRAKES, HYDRAULIC: Tsb: some 2018 ? 2024 model year toyota vehicles equipped with an a25a-fks, a25a-fxs, m20a-fks, or m20a-fxs engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil pressure low? Warning message
  • LSB006523 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV): Tt: engine oil leak between the lower oil pan and crank case
  • TSB005923 - ELECTRICAL SYSTEM: Tsb: some drivers of 2020 ? 2022 model year highlander hybrid vehicles may be sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions, such as while driving downhill, or turning
  • TSB002123 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Tsb: some 2020 ? 2022 model year highlander and rav4 vehicles, and 2022 model year tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from the hvac drain hose being disconnected from the air conditionin
  • TSB005823 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS: Tsb: the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
  • TSB003220 - AIR BAGS: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
  • TSB005123 - UNKNOWN OR OTHER: Obsolete notice august 17, 2023: this bulletin is no longer applicable and is now obsolete
  • TTT073723 - UNKNOWN OR OTHER: Tt: a very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the repair manual, are for dealership personnel to assis
  • TSB-0033-23 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Tsb: some 2020 ? 2023 model year highlander hybrid and 2021 ? 2023 model year rav4 hybrid, rav4 prime, sienna hybrid, and venza hybrid vehicles may exhibit a mil on condition with one or both of the following diagnostic trouble codes (dtcs)
  • T-SB-0057-18 - ELECTRICAL SYSTEM: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • T-SB-0021-23 - ELECTRICAL SYSTEM: Tsb: some 2020 ? 2022 model year highlander and rav4 vehicles, and 2022 model year tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from the hvac drain hose being disconnected from the air conditionin
  • 23TE01 Dealer Pa - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP: Dp: although the high-pressure fuel pump is covered by toyota?S new vehicle limited warranty for 5 years or 60,000 miles (whichever comes first), we at toyota care about the customers? Ownership experience. Toyota is providing coverage for
  • T-TT-0699-22 Rev - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Tt: some model year 2018-2023 vehicles equipped with a25a-fks/fxs or m20a-fks/fxs engines may display the following message ?Engine maintenance required visit your dealer? On the combination meter
  • T-SB-0115-22 Rev - FUEL SYSTEM, GASOLINE: Tsb: some 2019 ? 2022 model year avalon, 2018 ? 2023 model year camry, 2017 ? 2022 model year highlander, and 2017 ? 2020 model year sienna vehicles equipped with a 2gr-fks engine may exhibit a knocking noise from the vacuum pump at idle.
  • T-SB-0115-22 - ENGINE AND ENGINE COOLING: Tsb: some 2019 ? 2022 model year avalon, 2018 ? 2023 model year camry, 2017 ? 2022 model year highlander, 2017 ? 2020 model year sienna, and 2016 ? 2023 model year tacoma vehicles equipped with a 2gr-fks engine may exhibit a knocking noise
  • T-TT-0611-20 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: to assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover mmr data from the head unit. The following steps are instructions on how to
  • T-SB-0049-21 Rev - FUEL SYSTEM, GASOLINE: Tsb: some 2020 ? 2022 highlander and highlander hybrid and 2021 ? 2022 sienna hybrid vehicles may exhibit a mil on condition with diagnostic trouble codes (dtcs) P0087 (fuel rail/system pressure ? Too low) and/or P107A2a (fuel rail pressu
  • T-SB-0106-22 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: some 2018 ? 2022 model year toyota vehicles equipped with a premium audio with dynamic navigation system, require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used
  • T-SB-0094-21 Rev - AIR BAGS: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • T-TT-0699-22 Rev - ENGINE AND ENGINE COOLING: Tt: some model year 2018-2021 vehicles equipped with a25a-fks/fxs or m20a-fks/fxs engines may display the following message ?Engine maintenance required visit your dealer? On the combination meter.
  • T-TT-0708-22 - ENGINE AND ENGINE COOLING: Tt: some model year 2018-2022 vehicles equipped with a25a-fks or a25a-fxs engines may experience a mil on condition with the following dtcs: P043F00, P043E00, P24007e, P24007f, P24187e
  • TSB004321Rev2 - PARKING BRAKE: Tsb: some 2020 model year vehicles equipped with audio plus (version 1021) or premium audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to off. ?Limited phone book grammar. ?Di
  • TTT069922 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Tt: some model year 2018-2021 vehicles equipped with a25a-fks/fxs or m20a-fks/fxs engines may display the following message ?Engine maintenance required visit your dealer? On the combination meter.
  • TTT069822 - ELECTRICAL SYSTEM: Tt: some 17-22my highlander and 17-20my sienna vehicles may experience a mil on condition with dtc(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.
  • TSB005522 - ELECTRICAL SYSTEM: Tsb: some 2020 ? 2022 highlander and highlander hybrid, and 2021 ? 2022 model year venza hybrid vehicles equipped with the 12.3-in. Premium audio system may exhibit an abnormal multi-display operation, including but not limited to: an inter
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • T-TT-0703-22 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: vehicles listed above equipped with a denso ten radio (entune audio plus or premium audio) may exhibit a condition in which the radio screen continues to show a bluetooth phone call in progress after the call has ended. This condition h
  • T-SB-0055-22 Rev - ELECTRICAL SYSTEM: Tsb: some 2020 ? 2022 highlander and highlander hybrid, and 2021 ? 2022 model year venza hybrid vehicles equipped with the 12.3-in. Premium audio system may exhibit an abnormal multi-display operation, including but not limited to: an inter
  • TTT069822 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Tt: some 17-22my highlander and 17-20my sienna vehicles may experience a mil on condition with dtc(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.
  • TSB005522 - EQUIPMENT:ELECTRICAL: Tsb: some 2020 ? 2022 highlander and highlander hybrid, and 2021 ? 2022 model year venza hybrid vehicles equipped with the 12.3-in. Premium audio system may exhibit an abnormal multi-display operation, including but not limited to: an inter
  • TSB001221Rev2 - STRUCTURE: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • TSB009421Rev1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • TSB004822 - STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL: Tsb: some 2020 ? 2022 model year highlander (except xse models) and highlander hybrid vehicles may exhibit an abnormal whistle noise from the front when driving over 35 mph. This may be caused by the radiator grille bracket. A new radiator
  • TTT069522 - COMMUNICATION:MANUFACTURER TELEMATICS: Tt: to improve customer support of telematics connected services features, additional resources have been provided in the service lane - knowledge center.
  • Toyota Safety Re - EQUIPMENT: Toyota safety recall and service campaign - technician certification requirements 4.14.2022
  • TTT059920 Rev4 - EQUIPMENT: Tt: vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
  • TSB002019 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice march 22, 2022: this bulletin is now obsolete. Please see t-sb-0024-22.
  • TSB002422 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: Tsb: some 2018 model year camry and camry hybrid, 2019 model year avalon and avalon hybrid, 2020 ? 2021 model year highlander, highlander hybrid, and corolla, and 2021 model year sienna hybrid vehicles may exhibit decreased front windshield
  • TTT068522 - ENGINE AND ENGINE COOLING: Tt: some 17-22my highlander, and 17-20my sienna vehicles with engine serial numbers that start with f or g may experience an engine oil leak condition from the no.2 oil pan. This issue is currently under investigation. Please take detailed
  • TTT063620 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions
  • T-TT-0611-20 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: to assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover mmr data from the head unit. The following steps are instructions on how to
  • T-SB-0015-21 Rev - ENGINE AND ENGINE COOLING: Tsb: this service bulletin provides a procedure to properly perform the techstream ?Control the injection mode? Active test in some 2016 ? 2022 model year toyota vehicles equipped with an fks engine
  • T-TT-0687-22 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tt: when customers have a concern about a discharged battery, no start, or general battery concern, the dca-8000 is the only appropriate tool to use for diagnosis
  • T-TT-0686-22 - BACK OVER PREVENTION: Tt: the purpose of this tech tip is to provide diagnostic tips to prevent misdiagnosis of the following dtc?S and prevent repeat repairs. One or more of the heated oxygen sensors (o2) or air fuel ratio sensor (a/f) dtcs below could set due
  • T-TT-0685-22 - ENGINE (PWS): Tt: some 2017-2022 highlander, and 2017-2020 sienna vehicles may experience an engine oil leak condition from the no.2 oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before
  • T-TT-0599-20 Rev - ELECTRICAL SYSTEM: Tt: vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
  • T-SB-0008-22 - LANE DEPARTURE: Tsb: some 2020 ? 2021 model year highlander hybrid vehicles may exhibit one or more of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed
  • T-SB-0012-21 Rev - SEATS: Tsb: some 2010 ? 2022 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and
  • T-SB-0003-22 - ELECTRICAL SYSTEM:WIRING: Tsb this service bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This service bulletin should be used in conjunction with the applicable model and model year el
  • T-TT-0593-20 Rev - ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE: Tt: some customers may experience the inability to activate remote connect or remote connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacem
  • Toyota PRO19-02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by toyota. This information must be kept near the point of vehicle sale and be available to any custom
  • T-SB-0043-21 Rev - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: Tsb: some 2020 model year vehicles equipped with audio plus (version 1060) or premium audio (version 1060) or earlier may exhibit the following condition: ?Distorted screen when using apple carplay while making a hands-free phone call.
  • T-SB-0104-21 - ENGINE (PWS): Tsb: some 2018 ? 2022 model year toyota vehicles equipped with an a25a-fks, a25a-fxs, or m20a-fks engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil pressure low? Warning message on the mu
  • T-SB-0094-21 - STRUCTURE: Tsb: some 2005 ? 2022 model year toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
  • T-SB-0019-21 Rev - EQUIPMENT:ELECTRICAL: Tsb: some 2020 model year vehicles equipped with audio plus (version 1186) or earlier may exhibit one or more of the following conditions: ?Wifi intermittently inoperative. ?Dtc (diagnostic trouble code) B15DB present. ?Changing the auto re
  • T-TT-0578-19 Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio function
  • T-TT-0665-21 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: special service campaign 21tc05 applies to the following condition: the fuel gauge needle and the ?Distance to empty? Estimated in the vehicle display accurately indicate the approximate amount of remaining fuel in the fuel tank. Howeve
  • T-TT-0663-21 - LANE DEPARTURE: Tt: when used in conjunction with the repair manual, these blind spot monitor, forward recognition camera, and front millimeter wave radar tips leverage ssts and readily available tools to support target placement in varying shop environmen
  • T-SB-0080-19 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2006 ? 2022 model year toyota vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix tip) is avai
  • T-SB-0019-21 Rev - EQUIPMENT:ELECTRICAL: Tsb: some 2020 model year vehicles equipped with audio plus (version 1186) or earlier may exhibit one or more of the following conditions: ?Wifi intermittently inoperative. ?Dtc (diagnostic trouble code) B15DB present. ?Changing the auto re
  • T-TT-0659-21 Rev - POWER TRAIN: Tt: some 2014-2021 model year vehicles equipped with dynamic torque control awd system may experience a ?Noise? Or ?Abnormal operation? Condition from the rear differential front coupling. In some cases, even an ?Awd system message? With
  • Toyota PRO21-UFR - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Updates to the 2014-2021 toyota universal flat rate manual
  • T-TT-0611-20 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: to assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover mmr data from the head unit. The following steps are instructions on how to
  • T-SB-0025-21 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: some 2020 ? 2021 model year vehicles equipped with audio, audio plus, or premium audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Alb
  • T-PG007-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Replacement vin plates.
  • T-PG002-91 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Product general information.
  • T-SB-0015-21 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: this service bulletin provides a procedure to properly perform the techstream ?Control the injection mode? Active test in some 2016 ? 2021 model year toyota vehicles equipped with an fks engine.
  • Toyota Safety Re - AIR BAGS: Toyota safety recall and service campaign - technician certification requirements
  • T-TT-0599-20 Rev - BACK OVER PREVENTION: Tt: vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
  • T-TT-0636-20 Rev - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0012-21 - SEATS: Tsb: some 2010 ? 2021 model year toyota vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water an
  • T-SB-0032-20 Rev - EQUIPMENT: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
  • T-SB-0146-19 Rev - BACK OVER PREVENTION: Tsb: some 2020 ? 2021 model year tundra vehicles equipped with audio plus (version 1186) or earlier may exhibit one or more of the following conditions: ?Wifi intermittently inoperative. ?Dtc B15DB present. ?Changing the auto relock t
  • T-TT-0599-20 Rev - BACK OVER PREVENTION:SOFTWARE: Tt: vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
  • T-TT-0636-20 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-TT-0636-20 - SERVICE BRAKES, HYDRAULIC: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0047-19 Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Obsolete notice december 11, 2020: this bulletin is now obsolete. Please see t-sb-0119-20.
  • T-SB-0127-20 - BACK OVER PREVENTION: Tsb: some 2020 model year highlander and highlander hybrid vehicles may experience a sudden loss of air conditioning cooling with diagnostic trouble code (dtc) B1423 (open in pressure sensor circuit/abnormal refrigerant pressure) present. F
  • T-SB-0066-20 Rev - EQUIPMENT: Tsb: some 2020 model year vehicles equipped with audio plus (version 1060) or premium audio (version 1060) or earlier may exhibit the following concern: ?Distorted screen when using apple carplay while making a hands-free phone call. So
  • T-TT-0634-20 - EQUIPMENT: Tt: some vehicles may experience an issue related to the dcm, the following information is consolidating the available diagnostic information in one document.
  • T-SB-0110-20 - EQUIPMENT: Tsb: this bulletin includes basic procedures for performing an at battery rescue charge on high voltage (hv) ni-mh and li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year repair manual whil
  • T-TT-0628-20 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Tt: hvac drain tube is found to be blocked/clogged.
  • T-SB-0105-20 - ELECTRICAL SYSTEM: Tsb: some 2020 model year highlander vehicles may exhibit a shift flare condition during wide open throttle (wot) acceleration from 40 ? 60 mph and during the upshift from 2nd to 3rd. The engine control module (ecm) (sae term: powertrain
  • T-SB-0103-20 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP: Tsb: this service bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year toyota vehicles.
  • T-TT-0578-19 Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: some customers may encounter bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth audio functio
  • T-SB-0158-18 Rev - EQUIPMENT ADAPTIVE/MOBILITY: 2020 model year toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During pre-d
  • T-SB-0066-20 Rev - EQUIPMENT: Tsb: some 2020 model year vehicles equipped with audio plus (version 1021) or premium audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to off. ?Limited phone book grammar. ?Di
  • T-SB-0086-20 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: some 2020 model year toyota vehicles equipped with jbl amplifiers may exhibit no sound in all modes, an intermittent loud popping noise, and/or static noise coming from the speakers. Updated amplifiers are available through the exchang
  • T-TT-0621-20 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: any hvac repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
  • T-TT-0620-20 - STRUCTURE:INTERIOR PANELS:SUN VISOR: Tt: starting with 8/11/2020 production, 2020 model year highlander vehicles will not include visor bracket covers.
  • T-SB-0047-19 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: some 2018 ? 2020 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used w
  • T-TT-0621-20 - EQUIPMENT ADAPTIVE/MOBILITY: Tt: any hvac repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
  • T-TT-0620-20 - STRUCTURE:INTERIOR PANELS:SUN VISOR: Tt: starting with 8/11/2020 production, 2020 model year highlander vehicles will not include visor bracket covers.
  • T-SB-0047-19 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: some 2018 ? 2020 model year toyota vehicles equipped with a premium audio with dynamic navigation system require a special service tool (sst) usb flash drive to update the map, points of interest, and system software. The sst is used w
  • T-TT-0615-20 Rev - ENGINE (PWS): Tt: the toyota quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover
  • T-TT-0615-20 Rev - ENGINE (PWS): Tt: the toyota quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover
  • T-TT-0553-19 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tt: the new dca-8000 diagnostic charger may cause your facility?S ground fault circuit interrupter (gfci) breaker to trip. A gfci breaker can be tripped for various reasons, one of the reasons may be related to the dca-8000. We are investig
  • T-SB-0073-19 Obs - STRUCTURE:BODY: Obsolete notice july 31, 2020: this bulletin is no longer applicable and is now obsolete.
  • T-TT-0468-17 Rev - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Tt: hvac drain tube is found to be blocked/clogged.
  • T-TT-0552-19 Rev - ENGINE AND ENGINE COOLING: Tt: repairing a 1234yf hvac system on a gas powered (non-hybrid) toyota vehicle may require additional compressor oil to complete the repairs. The various 1234yf compressor oils (nd-12, ps-d1, or vc100yf) are available through the toyota ap
  • T-TT-0615-20 Rev - ENGINE (PWS): Tt: the toyota quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover
  • T-TT-0615-20 - ENGINE (PWS): Tt: the toyota quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover
  • T-TT-0613-20 - EQUIPMENT: Tt: unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -the lashing holes are intended to be plugged during pre-delivery service (pds) -the plugs are: orequired for anti-corro
  • T-TT-0611-20 - EQUIPMENT: Tt: to assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover mmr data from the head unit. The following steps are instructions on how
  • T-TT-0516-18_Rev - EQUIPMENT: Tt: the microphone circuit passes through the dcm before reaching the radio/navigation system. To simplify the diagnosis of the microphone, safety connect sos button lights, and dcm (data communication module/telematics transceiver) inopera
  • T-TT-0606-20 - EQUIPMENT: Tt: due to the challenges caused by the covid-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the long-t
  • T-TT-0537-19_Rev - LANE DEPARTURE: Tt: the blind spot monitor (bsm) sensor angle inspection is used to confirm that the bsm sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these bsm tips leverage
  • T-SB-0032-20 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, pg006-01, pg004-97, t-sb-0144-08, and t-sb-0304-17. The a
  • T-SB-0161-19_Rev - ELECTRICAL SYSTEM:SOFTWARE: Some 2020 model year vehicles equipped with audio plus (version 1021) or premium audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to off ?Limited phone book grammar ?Difficul
  • T-TT-0604-20 - STRUCTURE: Tt: in the interest of customer satisfaction, the adoption of wrap guard film to the front and rear door, window frame moldings (black out moldings), was implemented on 2020 model year highlander and highlander hv. This film should be remov
  • Toyota Safety Re - EQUIPMENT: Safety recall and service campaign - technician certification requirements
  • T-SB-0146-19_Rev - ELECTRICAL SYSTEM:SOFTWARE: Some 2020 model year tundra vehicles equipped with audio plus (version 1186) or earlier may exhibit one or more of the following conditions: ?Wifi intermittently inoperative ?Dtc B15DB present ?Changing the auto relock timer setting
  • Toyota Safety Re - EQUIPMENT: Safety recall and service campaign - technician certification requirements
  • T-SB-0009-19_Rev - BRAKES (PWS): Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
  • T-SB-0008-19_Rev - EQUIPMENT: Tsb: an initialization procedure is required to activate the entune? 3.0 app suite connect for audio, audio plus, and premium audio head units before they are used for the first time on new vehicles. The initialization procedure may also be
  • T-TT-0588-19_Rev - EQUIPMENT: Tt: some 2020 model year vehicles may display abnormal safety connect operation during pds or after replacement due to dcm activation issues. If there are no dtcs present and after the initial sos light flashing sequence after ignition on,
  • T-TT-0528-19_Rev - WHEELS: Tt: some 2014-2020 model year highlander and highlander hv vehicles are equipped with alloy wheels that are clad with a plastic cover. Use of a heat gun to facilitate removal of stick-on wheel weights may damage the coating on the cladding
  • T-TT-0594-20_Rev - EQUIPMENT:ELECTRICAL: Tt: some vehicles equipped with dynamic navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issu
  • Safety Recall an - EQUIPMENT: Safety recall and service campaign - technician certification requirements
  • T-SB-0164-19_Rev - STRUCTURE: Tsb: pre-delivery service (pds) is a critical step in satisfying our dealership?S new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: - careful inspection for paint chips/scra
  • T-SB-0008-19_Rev - EQUIPMENT: An initialization procedure is required to activate the entune? 3.0 app suite connect for audio, audio plus, and premium audio head units before they are used for the first time on new vehicles. The initialization procedure may also be perf
  • T-TT-0594-20 - EQUIPMENT: Tt: some vehicles equipped with dynamic navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issu
  • T-TT-0593-20 - EQUIPMENT: Tt: some customers may experience the remote connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the proced
  • T-TT-592-20 - SUSPENSION: Tt: alignment specifications for the 2020 highlander and highlander hv have been updated and are significantly different from the previous model.
  • T-TT-0520-19_Rev - EQUIPMENT: Tt: in certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair a/c system leaks in one dealer visit, toyota has develope
  • T-SB-0009-19_Rev - EQUIPMENT: Tsb: revision notice january 22, 2020 rev1: ? The battery subsection has been updated. Any previous printed versions of this bulletin should be discarded. Long-term or off-site storage requires special care to keep vehicles factory fresh an
  • T-SB-0006-19_Rev - ELECTRICAL SYSTEM: Tsb: revision notice january 15, 2020 rev2: ? The entire bulletin has been updated. February 11, 2019 rev1: ? The introduction and every two months sections have been updated. Any previous printed versions of this bulletin should be discard
  • T-TT-0593-20_Rev - ELECTRICAL SYSTEM: Tt: some customers may experience the inability to activate remote connect or remote connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacem
  • T-TT-0580-19_Rev - POWER TRAIN: Tt: currently under investigation. Please contact tas if you have a vehicle that exhibits a leak from the transmission side cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?S a
  • T-SB-0008-20 - EQUIPMENT: Tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?Leak? Should b
  • T-SB-0007-19_Rev - EQUIPMENT: Tsb: revision notice january 24, 2020 rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance
  • T-SB-0164-19 - STRUCTURE: Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ? Careful inspection for paint chips/scratches and body d
  • T-SB-0047-19_Rev - EQUIPMENT: Tsb: revision notice december 13, 2019 rev1: ? Applicability has been updated to include several 2020 model year toyota vehicles. ? The required tools & equipment section has been updated. Any previous printed versions of this bulletin sho
  • T-TT-0580-19 - POWER TRAIN: Tt: some 2018-2020 model year ua80/ub80 transmission equipped models may experience a leak from the transmission side cover. This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage.
  • T-TT-0442-17_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the dcm (telematics transceiver) will be in an inactive state. In some in
  • T-TT-0578-19 - STEERING: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • T-TT-0553-19 - EQUIPMENT: Tt: the new dca-8000 diagnostic charger may cause your facility?S ground fault circuit interrupter (gfci) breaker to trip. A gfci breaker can be tripped for various reasons, one of the reasons may be related to the dca-8000. We are investig
  • T-SB-0158-18-Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: revision notice july 03, 2019 rev1: ? Applicability has been updated to include 2020 model year supra vehicles. ? The hook and loop style section has been added. Any previous printed versions of this bulletin should be discarded. 2020
  • T-SB-0134-16-Rev - ENGINE (PWS): Tsb: revision notice july 01, 2019 rev2: ? Applicability has been updated to 2019 ? 2020 model year toyota vehicles. ? The techstream preparation and process overview sections have been updated. October 30, 2017 rev1: ? Applicability has be
  • T-TT-0549-19 - ELECTRICAL SYSTEM: Tt: the new 12v battery warranty testers (dss-5000 & dca-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12v battery on the new warranty b
  • T-SB-0073-19 - EQUIPMENT: Tsb: tmna accessory sales and marketing has developed a toyota paint protection film (ppf) decal (treated with a specially developed light adhesive) for 2019 ? 2020 model year toyota vehicles. The decal comes in two sizes (2.8 in. X 8 in. A
  • T-TT-0537-19 - LANE DEPARTURE: Tt: the blind spot monitor (bsm) sensor angle inspection is used to confirm that the bsm sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these bsm tips leverage s
  • T-TT-0468-17-Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: hvac drain tube is found to be blocked/clogged.
  • T-TT-0528-19 - WHEELS: Tt: some highlander and sienna clad/chrome wheels might experience bubbling and/or peeling off on the wheel coating (see picture below). Table below shows the wheel part numbers affected by the issue.
  • TSB-0009-19 - EQUIPMENT: Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
  • T-SB-0007-19 - ELECTRICAL SYSTEM: Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and
  • T-SB-0002-19 - TIRES: Tsb: during the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
  • T-TT-0521-19 - ENGINE AND ENGINE COOLING: Tt: the current engine active test ?Control the injection mode? Is not operating as desired when controlling the direct injectors manually on 2gr-fks engines. When direct injection is started and then stopped using the active test, current
  • T-SB-0158-18 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: 2020 model year toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0087 [1] Fuel Rail/System Pressure - Too Low
  • P107A [1] P107A
  • P043E [1] Evaporative Emission System Leak Detection Reference Orifice Low Flow
  • P043F [1] Evaporative Emission System Leak Detection Reference Orifice High Flow
  • P2400 [1] Evaporative Emission System Leak Detection Pump Control Circuit/Open
  • P2418 [1] Evaporative Emission System Switching Valve Control Circuit/Open
  • P0420 [2] Catalyst System Efficiency Below Threshold (Bank 1)
  • P0430 [2] Catalyst System Efficiency Below Threshold (Bank 2)
  • B15DB [4] B15DB
  • B1423 [1] Power Window RR Motor Circuit Open
  • P0300 [2] Random/Multiple Cylinder Misfire Detected
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210623

The contact owns a 2020 toyota highlander. The contact stated that while his wife was driving 55 mph the sunroof exploded without warning or impact. There were no reported injuries. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 15,600.

NoNoN NoneNone20210618

The contact owns a 2020 toyota highlander equipped with a tekonsha prodigy rf electronic brake control with bluetooth kits, part number 902501. The contact purchased the unit to use for towing a trailer. The contact purchased the part at an independent mechanic and had the equipment installed by another independent mechanic. When the contact first attempted to use the brake kit, her and her husband had connected the equipment per the instructions and brake kit showed the letter "c" which meant the part was connected. As the contact started driving the vehicle, a nc (not connected) message had appeared on the brake kit. The contact decided to drive the vehicle back to her home and attempted to reconnect the brake system as instructed but the failure persisted. Upon investigation, the contact discovered that the equipment had been placed under nhtsa campaign number: 20e033000 (electrical system). The contact reached out to the independent mechanics, the one who sold the part and the other that installed it, and neither were aware of the recall. The contact also called the manufacturer and had written a letter to obtain the replacement part however, the contact had not heard back from the manufacturer. The vehicle was not repaired. The failure mileage was 0.

NoNoN NoneNone20210614

My toyota highlander is a hybrid and there is an ongoing problem with the brakes under certain conditions. When you are slowing the vehicle down, with your foot on the the brakes, there is a point under 10 miles an hour, where the brakes appear to let go and you must quickly exert dramatically more pressure on the brakes to stop the car. Fortunately it has not resulted in an accident because my wife and i are aware of the potential danger. The danger is, this occurs when you are stopping at a stop sign or crosswalk, pulling into a parking space, or around pedestrians, even pulling into our garage. I have own previous toyota hybrids and this vehicle behaves very differently. In my opinion the route of the problem may be the regenerative braking. As you step on the brakes the regenerative braking supplies most of the braking power and then at a slower speed the regenerative braking abruptly dis engages. It seem there should be a way to smooth the erratic behavior of the brakes. I have filed my concerns with the toyota customer experience center in november of 2020 under my name and file number #2011280027. The car is available anytime to demonstrate the problem, there are no open recalls for this vin#, and i have been told there are no service bulletins for this problem. The problem has occurred the whole time i have owned the vehicle.

NoNoN NoneNone20210503

Gas will not fill up to the advertised amount. Distance to empty meter is not calibrated correctly. Others on toyota forums experience the same issue.

CrashNoY 1 InjuredNone20210417

I was at a stop sign in my 2020 highlander waiting to turn left onto a busy road. Upon turning left onto pa state highway 999, the highlander engine turned off and the steering wheel was "locked" into a left position. This caused the car to continue turning into the opposing left lane resulting in a head-on collision with an on-coming car. With the engine turned off there was no power steering, no brakes, and no way to unlock the steering wheel. The collision caused my car to bounce back and slowly free roll back to the stop sign as though i never entered the roadway.

CrashNoY 1 InjuredNone20210416

I was at a stop sign in my 2020 highlander waiting to turn left onto a busy road. Upon turning left onto pa state highway 999, the highlander engine turned off and the steering wheel was "locked" into a left position. This caused the car to continue turning into the opposing left lane resulting in a head-on collision with an on-coming car. With the engine turned off there was no power steering, no brakes, and no way to unlock the steering wheel. The collision caused my car to bounce back and slowly free roll back to the stop sign as though i never entered the roadway.

NoNoN NoneNone20210303

The vehicle is sold as having a 17 gallon fuel tank. I've driven the vehicle for 5000 plus miles now. I have never been able to get more than 13 gallons of fuel into the tank. I have waited until the gage said there was only 12 mile until empty. Still could only fill up with on 13 gallons of fuel. The gage say's it's full. I have made the toyota dealership aware of the issue. But they said there was nothing on their system about a recall or needed repair. If the vehicle is advertised as having a 17 gallon tank i should be able to use that whale 17 gallons of fuel. Instead i can only fill up to 13 gallons.

NoNoN NoneNone20210302

The vehicle is sold as having a 17 gallon fuel tank. I've driven the vehicle for 5000 plus miles now. I have never been able to get more than 13 gallons of fuel into the tank. I have waited until the gage said there was only 12 mile until empty. Still could only fill up with on 13 gallons of fuel. The gage say's it's full. I have made the toyota dealership aware of the issue. But they said there was nothing on their system about a recall or needed repair. If the vehicle is advertised as having a 17 gallon tank i should be able to use that whale 17 gallons of fuel. Instead i can only fill up to 13 gallons.

NoNoN NoneNone20210301

I have a 2020 highlander hybrid. When i brake my stopping pauses a half second to a second then brakes normally. I am afraid that i can get into an accident due to this happening at the wrong time or if i loan my car to another driver that is not aware of the problem. I took it to the dealer and couldn't reproduce the fault with their computer connected. Though this has been happening about every other day or so. There were no warnings prior, it just happens randomly! Please go to the attached toyotanation.Com link to see other people having the same issues with their highlander hybrids. Https://www.Toyotanation.Com/threads/2021-highlander-hybrid-platinum-not-braking-properly.1694783/

NoNoN NoneNone20210228

Each time i fill up the car with gas i am unable to fill the tank to its listed capacity. The vehicle has a 17 gallon tank, but when the vehicle is near empty (1-2 gallons remaining) i can pump in only 12-13 gallons of gas. This greatly impacts the range of the vehicle. The date shown below is my most recent fill-up, but it has happened each time i fill up. I have reported this to my toyota dealer.

NoNoN NoneNone20210227

Each time i fill up the car with gas i am unable to fill the tank to its listed capacity. The vehicle has a 17 gallon tank, but when the vehicle is near empty (1-2 gallons remaining) i can pump in only 12-13 gallons of gas. This greatly impacts the range of the vehicle. The date shown below is my most recent fill-up, but it has happened each time i fill up. I have reported this to my toyota dealer.

NoNoN NoneNone20210219

Unable to completely fill fuel tank. When fuel light comes on and i go to fill it, i get no more than 13 gallons in my tank. The fuel gauge only reads 3/4 full. Never completely full.

NoNoN NoneNone20210218

Unable to completely fill fuel tank. When fuel light comes on and i go to fill it, i get no more than 13 gallons in my tank. The fuel gauge only reads 3/4 full. Never completely full.

NoNoN NoneNone20210212

The engine died when stopped at stop sign. And then restarted while transmission in drive.

NoNoN NoneNone20210211

The engine died when stopped at stop sign. And then restarted while transmission in drive.

NoNoN NoneNone20210209

Vehicle will not start without a jump after 3-5 hours. The battery stays charged less than one day, but typically starts again without a jump if driven again within a 3-5 hour period. The vehicle stays running once jumped. Dealer service department indicates a software update may be required. This has happened since purchase on june 7, 2020. Date below is the most recent date it occurred.

NoNoN NoneNone20210208

Vehicle will not start without a jump after 3-5 hours. The battery stays charged less than one day, but typically starts again without a jump if driven again within a 3-5 hour period. The vehicle stays running once jumped. Dealer service department indicates a software update may be required. This has happened since purchase on june 7, 2020. Date below is the most recent date it occurred.

NoNoN NoneNone20210205

2020 toyota highlander hybrid awd. When filling from almost empty (per low fuel warning light and distance to empty reading almost 0), tank only accepts ~12.5 gallons before gas station fuel nozzle auto clicks off. The fuel gage at this point indicates that the vehicle is ~7/8 filled. The owners manual warns about not attempting to fill after the fuel nozzle automatically clicks off. Being unable to fill tank may lead to owners attempting to overfill tanks and could result in inadvertently spilling fuel which poses a safety risk and an environmental damage risk. It can also lead to more emissions. A similar problem exists with 2019/2020 toyota rav4 per nhtsa records, toyota has proposed a fix for this vehicle but has stated that no other models are affected by this issue. The problem described above is almost identical with the exception that the vehicles have different fuel tank capacities. Toyota has indicated that this is "normal".

NoNoN NoneNone20210204

2020 toyota highlander hybrid awd. When filling from almost empty (per low fuel warning light and distance to empty reading almost 0), tank only accepts ~12.5 gallons before gas station fuel nozzle auto clicks off. The fuel gage at this point indicates that the vehicle is ~7/8 filled. The owners manual warns about not attempting to fill after the fuel nozzle automatically clicks off. Being unable to fill tank may lead to owners attempting to overfill tanks and could result in inadvertently spilling fuel which poses a safety risk and an environmental damage risk. It can also lead to more emissions. A similar problem exists with 2019/2020 toyota rav4 per nhtsa records, toyota has proposed a fix for this vehicle but has stated that no other models are affected by this issue. The problem described above is almost identical with the exception that the vehicles have different fuel tank capacities. Toyota has indicated that this is "normal".

NoNoN NoneNone20210124

So when i was driving around speeds of 70mph the highlander starts to wobble and the driver mirror shaking i went to dealership and they said that it could be a recall in future and didn't fix the problem. Had it for less then one year

NoNoN NoneNone20210123

So when i was driving around speeds of 70mph the highlander starts to wobble and the driver mirror shaking i went to dealership and they said that it could be a recall in future and didn't fix the problem. Had it for less then one year

NoNoN NoneNone20210113

Vehicle went into limp mode reieved code P0300 reduced engine power on highway when accelerating

NoNoN NoneNone20210112

Vehicle went into limp mode reieved code P0300 reduced engine power on highway when accelerating

NoNoN NoneNone20201231

Driving 50 miles/ hour vehcle started loosing power and started to shake. Engine light came on and two different messages in dashboard pop out. One about hybrid malfunction and the other output power reduced.

NoNoN NoneNone20201230

Driving 50 miles/ hour vehcle started loosing power and started to shake. Engine light came on and two different messages in dashboard pop out. One about hybrid malfunction and the other output power reduced.

NoNoN NoneNone20201223

We recently purchased our highlander and it has a little over 4,000 miles. Today while driving down the road at about 45 mph, the car just lost power and the check engine light came on. 1. Check engine - reduced engine power 2. Secondary collision brake system malfunction we had to park and wait for the toyota dealership to come and tow it to the service center. At this point i don't know what was wrong or why it just cut out while driving. I am very concerned and can only hope toyota can address this or replace the car.

NoNoN NoneNone20201222

We recently purchased our highlander and it has a little over 4,000 miles. Today while driving down the road at about 45 mph, the car just lost power and the check engine light came on. 1. Check engine - reduced engine power 2. Secondary collision brake system malfunction we had to park and wait for the toyota dealership to come and tow it to the service center. At this point i don't know what was wrong or why it just cut out while driving. I am very concerned and can only hope toyota can address this or replace the car.

NoNoN NoneNone20201128

We were driving in the freeway and suddenly we heard like a "bang" sound, like an explosion. We looked around us and wondered what it was. Then we heard the air from the roof seeping through and we took an exit, it was a shattered sunroof. Since the rain is in the forecast and we were going on a cross country vacation, we used a flex tape to prevent for the glass to keep shattering and from the rain.

NoNoN NoneNone20201127

We were driving in the freeway and suddenly we heard like a "bang" sound, like an explosion. We looked around us and wondered what it was. Then we heard the air from the roof seeping through and we took an exit, it was a shattered sunroof. Since the rain is in the forecast and we were going on a cross country vacation, we used a flex tape to prevent for the glass to keep shattering and from the rain.

NoNoN NoneNone20201113

Blind spot monitoring is not working. Took it to dealership thy said it needed re-calibration but it still doesn't see semi trucks. My wife accidentally ran another women off road because she trusted this toyota system. System is currently still working intermittently.

NoNoN NoneNone20201112

Blind spot monitoring is not working. Took it to dealership thy said it needed re-calibration but it still doesn't see semi trucks. My wife accidentally ran another women off road because she trusted this toyota system. System is currently still working intermittently.

NoNoN NoneNone20201112

When re-fueling the vehicle with dte of less than 30 miles, the fuel shuts off around 12 gal. 2nd click for fuel stoppage may yield another 0.5 gal. Nothing adds up to 17.1 gal of fuel in the tank. Going beyond the 1st click is bad for the system, yet only fills the car up to 7/8 full on the fuel gauge.

NoNoN NoneNone20201112

Blind spot monitoring is not working. Took it to dealership thy said it needed re-calibration but it still doesn't see semi trucks. My wife accidentally ran another women off road because she trusted this toyota system. System is currently still working intermittently.

NoNoN NoneNone20201111

When re-fueling the vehicle with dte of less than 30 miles, the fuel shuts off around 12 gal. 2nd click for fuel stoppage may yield another 0.5 gal. Nothing adds up to 17.1 gal of fuel in the tank. Going beyond the 1st click is bad for the system, yet only fills the car up to 7/8 full on the fuel gauge.

NoNoN NoneNone20201015

I purchased a 2020 toyota highlander hybrid awd in may 2020. In june 2020, i noticed a discrepancy between the gas gauge abs the distance to empty indicator. The gas gauge said there was 3/4 of a tank left but the dte said i had only 43 miles. I went to the gas station today (october 2020) to fill up my vehicle and filled it until the gas shut-off tripped. I turned on my car and noticed that my gas gauge said it was only 7/8th full. Thinking it tripped too soon i refilled it again but only 0.5 gallons went into tank before the shut-off tripped again. When i turned on the car this time the gas gauge indicated it was full. I doubt the gas gauge is functioning properly.

NoNoN NoneNone20201014

I purchased a 2020 toyota highlander hybrid awd in may 2020. In june 2020, i noticed a discrepancy between the gas gauge abs the distance to empty indicator. The gas gauge said there was 3/4 of a tank left but the dte said i had only 43 miles. I went to the gas station today (october 2020) to fill up my vehicle and filled it until the gas shut-off tripped. I turned on my car and noticed that my gas gauge said it was only 7/8th full. Thinking it tripped too soon i refilled it again but only 0.5 gallons went into tank before the shut-off tripped again. When i turned on the car this time the gas gauge indicated it was full. I doubt the gas gauge is functioning properly.

CrashNoY 1 InjuredNone20201002

Tl* the contact owns a 2020 toyota highlander. The contact stated that while the vehicle was turned off and in the park position in order for their mother to unload the trunk, the vehicle suddenly rolled away in reverse. The vehicle rolled over their mother. Once the incline of the street was more of a plato the vehicle coasted to a stop. They were able to catch up to the vehicle and return the vehicle to their home the contact stated that their mother received injuries to her face, right arm, right hand, left rib area, left leg, and foot areas. Medical attention was needed. The contact had the vehicle towed to the dealer (highland toyota located at 5500 45th avenue dr, moline, il 61265; (309) 764-2481 ) who diagnosed that no defect or malfunction could be detected. The manufacturer was made aware of the failure and sent an investigator. The approximate failure mileage was 500.

CrashNoY 1 InjuredNone20201001

Tl* the contact owns a 2020 toyota highlander. The contact stated that while the vehicle was turned off and in the park position in order for their mother to unload the trunk, the vehicle suddenly rolled away in reverse. The vehicle rolled over their mother. Once the incline of the street was more of a plato the vehicle coasted to a stop. They were able to catch up to the vehicle and return the vehicle to their home the contact stated that their mother received injuries to her face, right arm, right hand, left rib area, left leg, and foot areas. Medical attention was needed. The contact had the vehicle towed to the dealer (highland toyota located at 5500 45th avenue dr, moline, il 61265; (309) 764-2481 ) who diagnosed that no defect or malfunction could be detected. The manufacturer was made aware of the failure and sent an investigator. The approximate failure mileage was 500.

NoNoN NoneNone20200917

I have been having intermittent issues with the brakes when turning on my car and going in reverse. On one occasion, after turning on the vehicle and putting it in reverse, the vehicle did not move despite being on level ground. I had to apply pressure on the accelerator and heard the car strain a little before i heard a sound come from the brakes and the car suddenly jerked backwards. I did not have my foot on the brakes and i did not have the emergency brake on. After this the bakes appears to function as usual. Another time, i turned on the car and went in reverse but the car did not move. I applied the accelerator and heard the car strain a bit then it jerked back. I applied the brakes but the brakes were in responsive unless i pushed on them with significant force. I came to a stop and them took my foot off the brake to resume backward motion to exit my parking spot. Again i did not move forward and had to apply pressure to the accelerator which cause the car to initially strain then suddenly jet backwards. I again applied pressure on the brakes which again were initially unresponsive until i put significant pressure. This cycle happened a total of 4-5 consecutive times prior to the brakes resuming normal function. Brakes functioned normally between this incident and the one mentioned earlier in this complaint.

NoNoN NoneNone20200916

I have been having intermittent issues with the brakes when turning on my car and going in reverse. On one occasion, after turning on the vehicle and putting it in reverse, the vehicle did not move despite being on level ground. I had to apply pressure on the accelerator and heard the car strain a little before i heard a sound come from the brakes and the car suddenly jerked backwards. I did not have my foot on the brakes and i did not have the emergency brake on. After this the bakes appears to function as usual. Another time, i turned on the car and went in reverse but the car did not move. I applied the accelerator and heard the car strain a bit then it jerked back. I applied the brakes but the brakes were in responsive unless i pushed on them with significant force. I came to a stop and them took my foot off the brake to resume backward motion to exit my parking spot. Again i did not move forward and had to apply pressure to the accelerator which cause the car to initially strain then suddenly jet backwards. I again applied pressure on the brakes which again were initially unresponsive until i put significant pressure. This cycle happened a total of 4-5 consecutive times prior to the brakes resuming normal function. Brakes functioned normally between this incident and the one mentioned earlier in this complaint.

NoNoN NoneNone20200803

The gas tanks holds 17 gallons or ~570 miles to empty. The most i can fill it is ~14 gallons or ~470 miles to empty. It always clicks off like it's full. I've tried gently topping off, slightly pulling out fuel model etc. Nothing has worked. This has happened since the vehicle was new and driven off the lot. This is all while the vehicle is parked at a gas pump.

NoNoN NoneNone20200802

The gas tanks holds 17 gallons or ~570 miles to empty. The most i can fill it is ~14 gallons or ~470 miles to empty. It always clicks off like it's full. I've tried gently topping off, slightly pulling out fuel model etc. Nothing has worked. This has happened since the vehicle was new and driven off the lot. This is all while the vehicle is parked at a gas pump.

NoNoN NoneNone20200801

2020 toyota highlander hybrid platinum awd cannot fill up fuel tank all the way. Max can fill it up when it shows 0 miles left of fuel is less than 13 gallon and car has over 17 gallons. Toyota is saying they don't know what the issue is. No solution at this time for a $50k car

NoNoN NoneNone20200731

2020 toyota highlander hybrid platinum awd cannot fill up fuel tank all the way. Max can fill it up when it shows 0 miles left of fuel is less than 13 gallon and car has over 17 gallons. Toyota is saying they don't know what the issue is. No solution at this time for a $50k car

NoNoN NoneNone20200703

Occupancy sensor for driver seat, 2nd row bench, and 3rd row bench malfunction. Vehicle display shows seats are occupied and seat belts not engaged when seats are not occupied. Error message displays until vehicle is in motion.

NoNoN NoneNone20200702

Occupancy sensor for driver seat, 2nd row bench, and 3rd row bench malfunction. Vehicle display shows seats are occupied and seat belts not engaged when seats are not occupied. Error message displays until vehicle is in motion.

NoNoN NoneNone20200629

The vehicle was in motion on a straight highway on a hot texas day with no other vehicles in the vicinity and no debris on the road and the moon/sun roof exploded (sounded like a gun shot in the car). The car was brand new and only had 4,000 miles on it. The vehicle is currently located at the local toyota dealer being evaluated but they are denying it as a warranty issue. This could have been life threatening since it was a very loud sound and thankfully we had the inside cover closed to that we were protected from the glass.

NoNoN NoneNone20200628

The vehicle was in motion on a straight highway on a hot texas day with no other vehicles in the vicinity and no debris on the road and the moon/sun roof exploded (sounded like a gun shot in the car). The car was brand new and only had 4,000 miles on it. The vehicle is currently located at the local toyota dealer being evaluated but they are denying it as a warranty issue. This could have been life threatening since it was a very loud sound and thankfully we had the inside cover closed to that we were protected from the glass.

NoNoN NoneNone20200618

Highlander le 2020 car has a big safety issue.When i turn off engine with gear changer in d position the gear goes in n neutral position while still in d position without giving any alert noise.I parked my car in 3rd floor of a public parking where the floor had slop, and turned off engine in d position by mistake and started reading an email in my cellphone without looking outside of car. The car didn't give any alert noise saying that the car is turned off in d position.My wife and son had exited the car and were waiting for me to exit while i was reading my email in my cellphone.I heard my wife and son screaming " stop the car" stop the car" when i looked outside and saw that the car was rolling back towards other parked cars. I stoped the car and turned on engine and moved car forward and shifted the stick to p position. I was really suprised why this car didn't give any alert noise that the car was rolling back when engine was turned off in d position. This issue was going to be a bad disaster for me if my wife and son hadn't screamed to let me know that the car was rolling back on 3rd floor of a public parking.The only alert i noticed in that time was a small pop up on dashboard without any noise. I called toyota corporation and they said that there is no any problem with my car and that this car doesn't have any safety problem.For sure sooner or later this will be a bad disaster for some car owners of this model. I don't have peace of mind when my wife drives this car with my kids inside. Please solve this big safety issue for me as toyota corporation doesn't accept this issue as a safety issue. The toyota dealer service manager said that this problem is software problem and must be reported to toyota corporation, but corporation says that there is not any problem. Even 1980's or 1990's car when you turn off the engine in d position the car gives noise alert.

NoNoN NoneNone20200617

Highlander le 2020 car has a big safety issue.When i turn off engine with gear changer in d position the gear goes in n neutral position while still in d position without giving any alert noise.I parked my car in 3rd floor of a public parking where the floor had slop, and turned off engine in d position by mistake and started reading an email in my cellphone without looking outside of car. The car didn't give any alert noise saying that the car is turned off in d position.My wife and son had exited the car and were waiting for me to exit while i was reading my email in my cellphone.I heard my wife and son screaming " stop the car" stop the car" when i looked outside and saw that the car was rolling back towards other parked cars. I stoped the car and turned on engine and moved car forward and shifted the stick to p position. I was really suprised why this car didn't give any alert noise that the car was rolling back when engine was turned off in d position. This issue was going to be a bad disaster for me if my wife and son hadn't screamed to let me know that the car was rolling back on 3rd floor of a public parking.The only alert i noticed in that time was a small pop up on dashboard without any noise. I called toyota corporation and they said that there is no any problem with my car and that this car doesn't have any safety problem.For sure sooner or later this will be a bad disaster for some car owners of this model. I don't have peace of mind when my wife drives this car with my kids inside. Please solve this big safety issue for me as toyota corporation doesn't accept this issue as a safety issue. The toyota dealer service manager said that this problem is software problem and must be reported to toyota corporation, but corporation says that there is not any problem. Even 1980's or 1990's car when you turn off the engine in d position the car gives noise alert.

NoNoN NoneNone20200612

This vehicle will let you shut the engine off in drive without shifting to park. If you do this and leave the vehicle on a slight incline, it will roll away and you may not be able to get back to it and into it in time to get your foot on the brake and then shift it into park. This should not be allowed. You should have to shift to park before the engine can be turned off. *tr

NoNoN NoneNone20200611

This vehicle will let you shut the engine off in drive without shifting to park. If you do this and leave the vehicle on a slight incline, it will roll away and you may not be able to get back to it and into it in time to get your foot on the brake and then shift it into park. This should not be allowed. You should have to shift to park before the engine can be turned off. *tr

NoNoN NoneNone20200503

My new 2020 highlander hybrid has a big issue with the gas tank. I get only 460 miles, even if i top it off with the gas spewing out. Toyota advertised a 600 mile range to the highlander hybrid. The 600 mile fuel range seems very off with the 2020 highlander hybrid. I have the xle and always have kept it in eco mode. I've driven over a thousand miles on the car, but the mile range estimate on the car is inaccurate and seems to be off a lot if it's supposed to get 600 miles to a tank. More importantly, when the tank is empty (the dash says i had 5 miles left to empty), the gas tank only holds around 13 gallons even though the fuel tank capacity is supposedly 17.1 gallons. Those 4 gallons make for 140 miles less distance on a tank. If i wait and keep on forcing the gas in slowly, i can get 15 gallons but i don't like the idea of having to keep on pushing the gas nozzle until the gas spews out of the tank just to get 15 gallons in. I know toyota has been having gas tank issues in other models recently. One of the main reasons i bought the car was for the fuel tank capacity and range. A video explanation of the problem is below: https://www.Youtube.Com/watch?V=huu649zrl-g&t=245s. *tr

NoNoN NoneNone20200502

My new 2020 highlander hybrid has a big issue with the gas tank. I get only 460 miles, even if i top it off with the gas spewing out. Toyota advertised a 600 mile range to the highlander hybrid. The 600 mile fuel range seems very off with the 2020 highlander hybrid. I have the xle and always have kept it in eco mode. I've driven over a thousand miles on the car, but the mile range estimate on the car is inaccurate and seems to be off a lot if it's supposed to get 600 miles to a tank. More importantly, when the tank is empty (the dash says i had 5 miles left to empty), the gas tank only holds around 13 gallons even though the fuel tank capacity is supposedly 17.1 gallons. Those 4 gallons make for 140 miles less distance on a tank. If i wait and keep on forcing the gas in slowly, i can get 15 gallons but i don't like the idea of having to keep on pushing the gas nozzle until the gas spews out of the tank just to get 15 gallons in. I know toyota has been having gas tank issues in other models recently. One of the main reasons i bought the car was for the fuel tank capacity and range. A video explanation of the problem is below: https://www.Youtube.Com/watch?V=huu649zrl-g&t=245s. *tr

NoNoN NoneNone20200501

Vehicle is equipped with seat belt sensors and alerts for all seats, yet fails to accurately report which seats are buckled or not when occupied. This alert is supposed to occur when turning on the vehicle and before shifting out of park. Many times, with just the driver sitting and no passengers in the car, it reports that there are people seated with an unbuckled seat belt. Other times when there are people seated and unbuckled the system does not recognize it and no alert appears. This is a safety feature that is advertised for sales but does not work. Ensuring that these advertised safety features function correctly should be of high importance especially when people like i do, depend on them for the safety of their children. *tr

NoNoN NoneNone20200501

The fuel tank capacity listed as 17.1 gallons but only take between 12-12.5 gallon when filled up, even when the reserve has ran down where mile to empty is near zero. Total miles range between fill ups is under 500 miles, far less than the 616 miles range claimed by toyota.

NoNoN NoneNone20200430

The fuel tank capacity listed as 17.1 gallons but only take between 12-12.5 gallon when filled up, even when the reserve has ran down where mile to empty is near zero. Total miles range between fill ups is under 500 miles, far less than the 616 miles range claimed by toyota.

NoNoN NoneNone20200430

Vehicle is equipped with seat belt sensors and alerts for all seats, yet fails to accurately report which seats are buckled or not when occupied. This alert is supposed to occur when turning on the vehicle and before shifting out of park. Many times, with just the driver sitting and no passengers in the car, it reports that there are people seated with an unbuckled seat belt. Other times when there are people seated and unbuckled the system does not recognize it and no alert appears. This is a safety feature that is advertised for sales but does not work. Ensuring that these advertised safety features function correctly should be of high importance especially when people like i do, depend on them for the safety of their children. *tr

NoNoN NoneNone20200422

Toyota advertises and represents that the highlander hybrid′s fuel tank capacity is 17.1 gallons, and based on its 35 mpg rating, the range should be about 600 miles. However, i am not able to fill the tank by more than 12 gallons thus reducing my range to 420 miles. I believe there is a defect in the newly designed saddle tank which prohibits the tank from being filled completely thus cheating me out of about 180 miles of driving range.

NoNoN NoneNone20200421

Toyota advertises and represents that the highlander hybrid′s fuel tank capacity is 17.1 gallons, and based on its 35 mpg rating, the range should be about 600 miles. However, i am not able to fill the tank by more than 12 gallons thus reducing my range to 420 miles. I believe there is a defect in the newly designed saddle tank which prohibits the tank from being filled completely thus cheating me out of about 180 miles of driving range.

NoNoN NoneNone20200412

The vehicle hesitates, stalls and has bucking leaping forward uncontrollably, on the road. The vehicle also has a very loud whining noise upon shifting the car from park to drive and back again from drive to park, at a stand still. This is a major issue with a nee car, my wife and i don't feel safe while driving in this car. *tr

NoNoN NoneNone20200411

The vehicle hesitates, stalls and has bucking leaping forward uncontrollably, on the road. The vehicle also has a very loud whining noise upon shifting the car from park to drive and back again from drive to park, at a stand still. This is a major issue with a nee car, my wife and i don't feel safe while driving in this car. *tr

NoNoN NoneNone20200328

Fuel gauge does not properly register full hybrid fuel tank (design) and/or defective fuel level sending unit. Toyota service report (6032680/1- 25 sep 2020); toyota service report (6046594/1- 21 jan 2021).

NoNoN NoneNone20200327

Fuel gauge does not properly register full hybrid fuel tank (design) and/or defective fuel level sending unit. Toyota service report (6032680/1- 25 sep 2020); toyota service report (6046594/1- 21 jan 2021).

NoNoN NoneNone20200229

After leaving a shopping center on february 29 2020, we pulled out onto a road to head towards home. We were driving about 45 miles per hour in traffic and received a notification on the screen that said the engine was off, put car in park. There was also a warning light that came on for the electronic steering assist with an exclamation point. We were able to coast to the side of the road trying to maneuver through traffic of 4 lanes. We put the car in park and attempted to start the vehicle. It would turn over, but not start. We called toyota roadside assistance and told them what happened and they said it would take about an hour to get to us and tow the vehicle. After about 15 minutes we decided to attempt to start the vehicle again. It started, and the vehicle steering warning light came on, but then went off. We called roadside assistance and told them we were going to attempt to drive to the dealership where we purchased the vehicle which was only a few miles away. We left the vehicle there to be checked and so far they say nothing has been found but are checking further and testing the vehicle but so far have been unable to duplicate the occurrence. It only has 300 miles on the odometer.

NoNoN NoneNone20200228

After leaving a shopping center on february 29 2020, we pulled out onto a road to head towards home. We were driving about 45 miles per hour in traffic and received a notification on the screen that said the engine was off, put car in park. There was also a warning light that came on for the electronic steering assist with an exclamation point. We were able to coast to the side of the road trying to maneuver through traffic of 4 lanes. We put the car in park and attempted to start the vehicle. It would turn over, but not start. We called toyota roadside assistance and told them what happened and they said it would take about an hour to get to us and tow the vehicle. After about 15 minutes we decided to attempt to start the vehicle again. It started, and the vehicle steering warning light came on, but then went off. We called roadside assistance and told them we were going to attempt to drive to the dealership where we purchased the vehicle which was only a few miles away. We left the vehicle there to be checked and so far they say nothing has been found but are checking further and testing the vehicle but so far have been unable to duplicate the occurrence. It only has 300 miles on the odometer.

NoNoN NoneNone20200224

The vehicle suspension is very tight and cabin noise is very loud.Ican hit 95 decibels on my sound pressure meter. Have to turn the radio up so i do not hear it . Cannot hear emergency vehicles. Wonder it is doing to my hearing. This a new vehicle took it to two dealerships and they say it is normal, that can not be normal it sounds likes truck. *tr

NoNoN NoneNone20200223

The vehicle suspension is very tight and cabin noise is very loud.Ican hit 95 decibels on my sound pressure meter. Have to turn the radio up so i do not hear it . Cannot hear emergency vehicles. Wonder it is doing to my hearing. This a new vehicle took it to two dealerships and they say it is normal, that can not be normal it sounds likes truck. *tr

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