2002 Cadillac SEVILLECadillac Seville 2002

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 33668 [USA]: Fuel system components can be damaged and fuel can leak from the vehicle when it is refueled. fuel leakage in the presence of an ignition source can result in a fire.
    On certain cadillac deville and seville passenger vehicles, funeral coaches, and limousines equipped with a v8 (4.6l) engine, oldsmobile aurora passenger vehicles equipped with a v8 (4.0l ) engine, and pontiac bonneville ssei passenger vehicles equipped with a supercharged v6 (3.8l) engine, the fuel tank pressure sensors are unusually susceptible to malfunctions. If the sensor malfunctions, excessive vacuum can be applied during self-diagnostic testing.
    dealers will replace the fuel tank pressure sensor. Owner notification began on october 17, 2003. Owners should contact cadillac at 1-866-982-2339; oldsmobile at 1-800-630-6537; or pontiac at 1-800-620-7668.
    gm recall no. 03038.Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 2183 [USA]: If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result.
    Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns.
    dealers will inspect the vehicles for presence and proper torque of both steering gear bolts. Owner notification began april 5, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or cadillac at 1-800-458-8006.
    customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

  • Recall 2002042 [Canada]: Steering
    Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns. If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result. Correction: dealers will inspect the vehicles for presence and proper torque of both steering gear bolts

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 10-08-45-001H - ELECTRICAL SYSTEM: This bulletin provides information for electrical ground repairs using new general motors replacement fasteners with conductive finish.
  • PIT5353 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Xm audio traffic and travel link availability and operation.
  • 16-NA-383 - ENGINE AND ENGINE COOLING: This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels shou
  • 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • PIP5601B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This preliminary information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use pico oscilloscope di
  • 18-NA-099 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
  • PI1394B - ENGINE AND ENGINE COOLING: This pi bulletin advises the technician on the proper way to install the pistons in an engine.
  • 02-08-42-001J - EXTERIOR LIGHTING: This informational bulletin provides information for dealers/technicians on headlamp, tail lamp, license lamp or fog/driving lamp damage.
  • Recalls - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Vehicle recalls
  • PIT5099G - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIT4864F - EQUIPMENT: Information on requests to add onstar bluetooth option.
  • 23-NA-219 - EQUIPMENT: This service bulletin provides information on concerns or questions regarding installation of dealer installed accessories.
  • PIC5588B - EQUIPMENT:ELECTRICAL: Programming and activation of replacement onstar modules.
  • PIC5588A - EQUIPMENT:ELECTRICAL: Programming and activation of replacement onstar modules.
  • 130089009 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Expanded availability for remanufacture and return (r&r) electronic control modules
  • PIT5264B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Canadian customers unable to place calls and turn by turn inoperative in the united states.
  • PIT5264 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Canadian customers unable to place calls in the united states
  • 17-NA-170 - WHEELS: This service bulletin provides information about the hunter wheel road force balancers that should be utilized for all repairs requiring balance and road force measurement.
  • 10-00-89-006J - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information for dealers on how to submit a product information report (pir) (canada only).
  • 23-NA-153 - ENGINE AND ENGINE COOLING: The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • PIP5628G - ENGINE (PWS): This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • 18-NA-073 - ENGINE AND ENGINE COOLING: This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • PIP5358C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
  • PIP5628F - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • 19-NA-219 - ENGINE AND ENGINE COOLING: This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 17-NA-170 - WHEELS: This service bulletin provides information about the hunter wheel road force balancers that should be utilized for all repairs requiring balance and road force measurement.
  • 19-NA-219 - ENGINE AND ENGINE COOLING: This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
  • PIP5628E - EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE: This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • 17-NA-073 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 01-08-42-001O - EXTERIOR LIGHTING: This service bulletin provides information for dealers/technicians on exterior lamp condensation and water leaks and replacement guidelines.
  • PIP5540J - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • 21-NA-124 - ENGINE AND ENGINE COOLING: This service bulletin provides diagnostic tips/steps on testing for possible evap leaks in the system to correct a customer concern of an mil illuminated with dtcs P0442 and/or P0455 set.
  • 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-205 - ELECTRICAL SYSTEM: This service bulletin provides information on module harvesting.
  • 10-00-89-006I - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information for dealers on how to submit a product information report (pir) (canada only).
  • PIC5453D - UNKNOWN OR OTHER: This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole auth
  • PIP5640A - POWER TRAIN: This preliminary information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
  • 22-NA-195 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: This service bulletin provides information on handling requests for modifications to permanently import/export vehicles between the u.S. And canada.
  • 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
  • 22-NA-181 - POWER TRAIN: This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
  • 20-NA-065 - ENGINE AND ENGINE COOLING: This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of mil illuminated with multiple fuel trim and/or oxygen sensor codes set.
  • PIT5099F - EQUIPMENT:APPLIANCE:ELECTRIC WATER HEATER: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
  • PIP5358B - STRUCTURE: This preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
  • 22NA009 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
  • 22-NA-074 - ENGINE AND ENGINE COOLING: This service bulletin provides service information to technicians on guidelines to replace oil cooler, oil cooler lines and oil tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 - ENGINE AND ENGINE COOLING: This service bulletin provides service information on new torque specification and installation procedure for acdelco spin-on oil filters.
  • PIP4723F - FUEL SYSTEM, GASOLINE: This preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and
  • PIP5628E - ENGINE AND ENGINE COOLING: This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • PIT3099U - EQUIPMENT: This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians shouldrefer to service information for information regarding most accessories. Technician
  • 15-NA-079 - COMMUNICATION:MANUFACTURER TELEMATICS: Onstar voice fallback number update
  • 010842001N - EXTERIOR LIGHTING: This service bulletin provides information for dealers/technicians on exterior lamp condensation and water leaks and replacement guidelines.
  • 100089006H - EQUIPMENT: This service bulletin provides information for dealers on how to submit a product information report (pir) (canada only).
  • 21NA124 - FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER: This service bulletin provides diagnostic tips/steps on testing for possible evap leaks in the system to correct a customer concern of an mil illuminated with dtcs P0442 and/or P0455 set.
  • 21NA124 - ELECTRICAL SYSTEM: This service bulletin provides diagnostic tips/steps on testing for possible evap leaks in the system to correct a customer concern of an mil illuminated with dtcs P0442 and/or P0455 set.
  • PIP5358A - EQUIPMENT: This preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
  • PIP5640A - WHEELS: This preliminary information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
  • 18NA099 - EQUIPMENT: This bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
  • PI0281D - EQUIPMENT ADAPTIVE/MOBILITY: Underbody component corrosion the following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some fo
  • PI0281D - EQUIPMENT ADAPTIVE/MOBILITY: Underbody component corrosion the following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some fo
  • 99-08-51-007F - EQUIPMENT ADAPTIVE/MOBILITY: Refinishing aluminum wheels this bulletin updates general motor's position on refinishing aluminum wheels. Gm does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe
  • 99-08-51-007F - EQUIPMENT ADAPTIVE/MOBILITY: Refinishing aluminum wheels this bulletin updates general motor's position on refinishing aluminum wheels. Gm does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the whe
  • 15-NA-079 - EQUIPMENT: Onstar voice fallback number update some customers may have received a letter from onstar stating that "we recently tried to provide a software update to the onstar hardware in your vehicle. However, your system could not be updated r
  • PIP5163E - FUEL SYSTEM, GASOLINE: This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
  • PIP5540G - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP5725A - EQUIPMENT: This preliminary information communicates theuse of winter grade fuel during the warm months of 2020 and the potential rivabilityissues that it can cause. The ongoing coronavirus (covid-19) pandemic has caused significant reductions in
  • PIP5628C - ENGINE AND ENGINE COOLING: This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • 18NA099 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
  • PIP5226D - ENGINE (PWS): This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
  • PIT5099E - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIC5453D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole auth
  • PIC5453C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole auth
  • 16NA383 - ENGINE (PWS): This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels shou
  • PIP5628B - ENGINE (PWS): This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • PIP5725 - FUEL SYSTEM, GASOLINE: This preliminary information communicates theuse of winter grade fuel during the warm months of 2020 and the potential rivabilityissues that it can cause. The ongoing coronavirus (covid-19) pandemic has caused significant reductions in
  • PIT3099T - EQUIPMENT: This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians shouldrefer to service information for information regarding most accessories. Technician
  • 16NA383 - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels
  • PIP4723D - ELECTRICAL SYSTEM: This preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and
  • PIP5540F - ENGINE AND ENGINE COOLING: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • 100089009D - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information on key code security rules and information on gm keycode look-up applications.
  • 010842001M - LIGHTING (PWS): This informational bulletin provides information for dealers/technicians on exterior lamp condensation and replacement guidelines.
  • PIC4696E - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician on how to unlock radios that are delco theftlock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce
  • 100089009C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information on key code security and information on gm key code look up applications.
  • 100089006G - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information for dealers how to submit a product information report (pir) (canada only).
  • PIP5540E - ENGINE (PWS): This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP5601A - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use pico oscilloscope di
  • 150844001J - ELECTRICAL SYSTEM:SOFTWARE: This informational bulletin provides information for the gm of canada onstar cellular communication upgrade to 3g/4g lte for vehicles that may need an upgrade.
  • 17NA073 - EQUIPMENT: This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • PIC4696D - EQUIPMENT: This preliminary information communication provides information to the technician on how to unlock radios that are delco theftlock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce
  • PIT3099S - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians shouldrefer to service information for information regarding most accessories. Technician
  • PIT3099R - EQUIPMENT: This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians shouldrefer to service information for information regarding most accessories. Technician
  • 100845001G - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information for electrical ground repairs using new general motors replacement fasteners with conductive finish.
  • 16NA383 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
  • PIP5640 - ENGINE (PWS): This preliminary information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
  • PIP5226C - ENGINE (PWS): This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
  • 100845001F - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
  • PIP4723C - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and
  • PIT5389E - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
  • PIT3099Q - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about installing general motors accessory parts/kits. Technicians should refer to service information for information regarding most accessories. Technicians
  • 010842001L - EXTERIOR LIGHTING: This informational bulletin provides information for dealers/technicians on exterior lamp condensation and replacement guidelines.
  • 17NA073 - EQUIPMENT: This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • PIP5540B - ENGINE AND ENGINE COOLING: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP4925B - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
  • PIP5540D - ENGINE AND ENGINE COOLING: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP5628 - ENGINE AND ENGINE COOLING: This preliminary information communicates information that will need to be provided to tac to aid in diagnosing if a vehicle comes in with misfire and dtc codes P0300 - P0308 and/or P050D
  • PIT5353C - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about what xm offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific xm offerings and availabilit
  • 10-00-89-006E - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This information bulletin provides the dealers on how to submit a product information report.
  • PIP5601 - EQUIPMENT: This preliminary information communicates
  • PIT5099D - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIP5163D - ENGINE (PWS): This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
  • PIT5099C - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • 10-00-89-006E - EQUIPMENT: This information bulletin provides the dealers on how to submit a product information report.
  • PIC4696C - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician on how to unlock radios that are delco theft lock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock c
  • PIT5399A - EQUIPMENT: This preliminary information communication provides information to the technician about connectivity concerns when connecting an apple device via usb cord. Technician should insure the customer is using an original equipment manufacturer ap
  • 00-06-01-012E - ENGINE (PWS): This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
  • 00-00-89-027H - EQUIPMENT: This informational bulletin provides information on what products gm has to aid in the eliminating unwanted odors in a vehicle.
  • 10-00-89-006D - EQUIPMENT: This information bulletin provides the dealers on how to submit a product information report.
  • 10-08-45-001E - ELECTRICAL SYSTEM: This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
  • PI1394 - ENGINE AND ENGINE COOLING: This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
  • 11-00-89-005E - EQUIPMENT: This informational bulletin provides a revision for 11-00-89-005d to add additional mandatory minimum tables and additional information concerning policy decision making.
  • 08-06-01-006D - ENGINE AND ENGINE COOLING: This informational bulletin provides information for engine squealing type noise on start-up or vibration condition.
  • 05-08-48-001C - EQUIPMENT: This informational bulletin provides a revision for 05-08-48-001b to add 2010-2014 model years and update labor operation.
  • 00-06-01-012E - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
  • 00-00-89-027H - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information on what products gm has to aid in the eliminating unwanted odors in a vehicle.
  • 10-00-89-006D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This information bulletin provides the dealers on how to submit a product information report.
  • 11-00-89-005C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides information on the clarification of use for dealer empowerment labor operations and customer enthusiasm
  • 08-08-46-004A - EQUIPMENT: This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
  • 17-NA-073 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
  • 15-08-73-001A - ELECTRICAL SYSTEM:SOFTWARE: This informational bulletin explains how to update the older onstar module software to new software over gsa.
  • 15-08-44-001I - ELECTRICAL SYSTEM:SOFTWARE: This informational bulletin provides information for the gm of canada onstar cellular communication upgrade to 3g/4g lte for vehicles that may need an upgrade.
  • 05-08-46-006S - ELECTRICAL SYSTEM:SOFTWARE: This informational bulletin advises the technician to update the onstar from an analog system to a digital system if the customer wishes.
  • 05-06-04-035D - FUEL SYSTEM, GASOLINE: This informational bulletin provides the technician with information on what e85 fuel may due to a non e85 vehicle.
  • 00-06-01-012E - EQUIPMENT: This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
  • 00-00-89-027H - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This informational bulletin provides information on what products gm has to aid in the eliminating unwanted odors in a vehicle.
  • 10-00-89-006D - EQUIPMENT: This information bulletin provides the dealers on how to submit a product information report.
  • 10-00-89-006E - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This information bulletin provides the dealers on how to submit a product information report.
  • PIP5163C - ENGINE (PWS): This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
  • 16-NA-383 - EQUIPMENT: This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
  • 00-06-01-012G - ENGINE (PWS): This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
  • 08-08-46-004A - EQUIPMENT: This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
  • 15-08-44-001F - EQUIPMENT:ELECTRICAL: This informational bulletin provides information on a gm of canada onstar cellular communication upgrade.
  • 15-08-44-001G - EQUIPMENT:ELECTRICAL: This informational bulletin provides information on a gm of canada onstar cellular communication upgrade.
  • 05-08-46-006T - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This informational bulletin provides information to dealership personnel on upgrading certain onstar analog/digital-ready systems to onstar generation 6 digital-capable system.
  • 15-08-73-001 - ELECTRICAL SYSTEM: This informational bulletin provides information on communication with onstar module after canadian cellular upgrade.
  • PIT5099A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: This preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. Before calling general motors technical assistance center technician will need to have hi
  • PIP5232A - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
  • PIT5264A - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician about vehicles that are travelling from canada to the united states. While in the united states they are unable to receive turn-by-turn directions. Due to the
  • PIP5232 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
  • PIC6036 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the regular production option code list to verify if t
  • 01-08-42-001J - EXTERIOR LIGHTING: This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
  • 02-08-42-001G - EQUIPMENT: This informational bulletin is to assist with the identification of issues that are not considered warrantable.
  • 11-00-89-005D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
  • 00-03-10-002G - WHEELS: This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
  • 08-08-51-002A - STRUCTURE:BODY: This informational bulletin provides information pre-painting/cleaning process for tpo plastic fascias.
  • 10-00-89-006C - BACK OVER PREVENTION: SENSING SYSTEM: RADAR: This informational bulletin provides directions on submitting different pirs
  • 05-00-89-072C - FUEL SYSTEM, OTHER: This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
  • 13-00-89-005 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This technical bulletin provides warranty administration - new labor codes information.
  • 99-04-20-002H - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This technical bulletin provides a revision of 99-04-20-002g to add 2013-2014 model years.
  • 10-00-89-010C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information on key codes security rules and information on gm key code look up application.
  • 10-00-89-009B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information on key code security and information on gm key code look up applications.
  • PIP5226B - ENGINE (PWS): This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
  • PIP5540A - ENGINE (PWS): This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIP5540 - EQUIPMENT: This preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
  • PIT5464 - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that the incoming caller id may no longer be available or displayed after the canada onstar upgrade. Dealer should communicate to the customer
  • PIP5325 - FUEL SYSTEM, GASOLINE: This preliminary information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket compressed natural gas, liquefied petroleum gas, or bi-fuel systems. Technician will
  • PIC5088E - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary bulletin provides procedures on how to reset or refresh the xm radio receiver is the customers states that they only get a few channels.
  • 030848006J - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM: This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
  • 010089010J - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with
  • 100089010B - EQUIPMENT: This informational bulletin provides information and rules for gm keycode look up applicationa dn the key code security rules and regulations for canada only.
  • 000089027G - EQUIPMENT: This informational bulletin provides a step by step procedure on how to properly use the gm chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
  • 080846004A - ELECTRICAL SYSTEM:SOFTWARE: This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
  • PIC5088E - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about vehicles that may not receiving all channels on the xm band. Technician will need to use a scan tool and verify current digital radio receiver status un
  • PIC5588B - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician on the programming and activation of the onstar system. For many 2008 and prior model year gm vehicles, the programming is performed using the tech 2 and the
  • PIC3100F - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: This preliminary information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held gps unit to test the odomete
  • PIT5353B - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about what xm offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific xm offerings and availabilit
  • 11-00-89-005B - EQUIPMENT ADAPTIVE/MOBILITY: This warranty administrational bulletin provides information on clarification of use - dealer empowerment labor operations and customer enthusiasm
  • PIC5588D - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician on the programming and activation of the onstar system. For many 2008 and prior model year gm vehicles, the programming is performed using the tech 2 and the
  • PIT3099P - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about installing general motors accessory pats. Technician can check service information for some accessories. Technician can also contact partect for assista
  • 11-00-89-005I - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information on clarification of use - dealer empowerment labor operations and customer enthusiasm (u.S. Only)
  • 02-08-42-001I - EXTERIOR LIGHTING:BRAKE LIGHTS: This informational bulletin provides an out line on headlamp, tail lamp, license lamp or fog/driving lamp damage and what should be considered warranty replacement and not
  • 01-08-42-001K - EXTERIOR LIGHTING:HEADLIGHTS: This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
  • 16-NA-025 - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information on behavior of non-upgraded onstar equipped vehicles operating in canada after decommissioning of 2g cdma cellular networks
  • 17-NA-016 - WHEELS: This informational bulletin provides information on wheel bearing p/n 13582664 being received new with visible rust and no action is needed as this does not affect the part performance.
  • 10-00-89-006F - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This informational bulletin provides information for dealers how to submit a product information report.
  • 17-NA-016 - WHEELS: This informational bulletin provides information on wheel bearing p/n 13582664 being received new with visible rust and no action is needed as this does not affect the part performance.
  • 03-08-46-004S - ELECTRICAL SYSTEM:SOFTWARE: This informational bulletin provides information on onstar vcim is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the general motors team will gain a better understand
  • PIP5232B - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
  • PIC3100E - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held gps unit to test the odometer. I
  • PIC6140A - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that has a red led and dtc B2455 setting current in the vehicle communication interface module after performing canada upgrade. Technician will
  • PIC6107 - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about being unable to receive onstar ?Over the air? Updates. Technician will need to press the onstar button and verify they have an active account and that t
  • PIT5384A - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. Technician will need to contact general motors technical assistance center with a scan
  • PIC6101 - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about vehicles that are unable to receive onstar hands free calling calls and or the onstar center is unable to perform remote services. Technician will need
  • PIC6140B - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that has a red led and dtc B2455 setting current in the vehicle communication interface module after performing canada upgrade. Technician will
  • PIT5486 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about vehicles that when dialing certain numbers using onstar hands-free calling, the audio is distorted or has poor quality after performing the onstar canad
  • PIT5484 - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication advises the technician that if onstar is unable to configure the vehicle after the onstar 15-08-44-001 upgrade and onstar receives a 118 error code when attempting to configure the vehicle. Dealers
  • PIT5353A - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about what xm offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific xm offerings and availabilit
  • PIT4943D - FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY: This preliminary information communication provides information to the technician about vehicles that have a service engine soon malfunction indicator lamp. Technician may find diagnostic trouble code P0442. Technician will need to review t
  • PIC4696B - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: This preliminary information communication provides information to the technician on how to unlock radios that are delco theftlock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce
  • PIC4696A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician on how to unlock radios that are delco theftlock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce
  • PIC5953B - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. Technician should work with the customer to insure the phone cont
  • PIP5338 - STRUCTURE:FRAME AND MEMBERS: This preliminary information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use pico oscilloscope di
  • PIT3099N - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about installing general motors accessory pats. Technician can check service information for some accessories. Technician can also contact partect for assista
  • PIP5163B - ENGINE (PWS): This preliminary information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka
  • PIT5389B - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to contact general motors t
  • PIT5353 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about what xm offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific xm offerings and availabilit
  • PIP5029F - ENGINE (PWS): This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need
  • PIT5264B - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicles that are travelling from canada to the united states. While in the united states they are unable to receive turn-by-turn directions. Due to the
  • PIT5399 - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician about connectivity concerns when connecting an apple device via usb cord. Technician should insure the customer is using an original equipment manufacturer ap
  • PIC4310L - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
  • PIC5953A - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. Technician should work with the customer to insure the phone cont
  • PIT5264C - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicles that are travelling from canada to the united states. While in the united states they are unable to receive turn-by-turn directions. Due to the
  • PIC3278F - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
  • PIC4310K - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
  • 11-00-89-005H - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
  • PIC6181 - EQUIPMENT:ELECTRICAL: This preliminary information communication advises the technician after the onstar canada upgrade the onstar vehicle diagnostic email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and tha
  • PIP5232C - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
  • PIT5484A - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication advises the technician that if onstar is unable to configure the vehicle after the onstar 15-08-44-001 upgrade and onstar receives a 118 error code when attempting to configure the vehicle. Dealers
  • 11-00-89-005C - EQUIPMENT ADAPTIVE/MOBILITY: This warranty administration bulletin provides information on the clarification of use for dealer empowerment labor operations and customer enthusiasm
  • 09-09-40-001C - SEAT BELTS:FRONT:BUCKLE ASSEMBLY: This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button stic
  • 05-08-46-006T - ELECTRICAL SYSTEM: This informational bulletin provides information to dealership personnel on upgrading certain onstar analog/digital-ready systems to onstar generation 6 digital-capable system.
  • 15-08-73-001 - EQUIPMENT:ELECTRICAL: This informational bulletin provides information on communication with onstar module after canadian cellular upgrade.
  • 15-08-44-001 - EQUIPMENT:ELECTRICAL: This informational bulletin provides information on a gm of canada onstar cellular communication upgrade.
  • 15-08-44-001C - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This informational bulletin provides information on a gm of canada onstar cellular communication upgrade.
  • 05-06-04-035E - FUEL SYSTEM, OTHER: This informational bulletin provides dealership personnel with information on flexible fuel vehicles (ffvs) and the usage of e85 fuel in gm vehicles.
  • 15-08-44-001A - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This informational bulletin provides information on a gm of canada onstar cellular communication upgrade.
  • 15-08-44-001B - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This informational bulletin provides information on a gm of canada onstar cellular communication upgrade.
  • 02-08-42-001H - EQUIPMENT ADAPTIVE/MOBILITY: This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
  • PIT5389C - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
  • PIC4935F - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what th
  • PIP4723B - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and
  • PIC4801H - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician on how to diagnose and repair vehicles that may have an onstar turn-by-turn navigation the system that is inoperative. Technician verifies there are no diagno
  • PIC3278G - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
  • PIC5588C - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician on the programming and activation of the onstar system. For many 2008 and prior model year gm vehicles, the programming is performed using the tech 2 and the
  • PIP5029H - ENGINE (PWS): This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need
  • PIP5338A - EQUIPMENT: This preliminary information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use pico oscilloscope di
  • PIC5913 - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that have a supplemental inflatable restraint lamp, service vehicle soon lamp on and/or radio locked, possibly after module replacement. Techni
  • PIT3099K - EQUIPMENT: This preliminary information communication provides information to the technician about installing general motors accessory pats. Technician can check service information for some accessories. Technician can also contact partech for assista
  • PIC5904 - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that the onstar system will not connect. Technician should record module info per the latest version of pic4310 and contact general motors tech
  • PIT4720C - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: This preliminary information communication provides information to the technician that after replacing the instrument panel cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown
  • PIP3140E - EQUIPMENT: This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for non - general motors a
  • PIP5094 - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of
  • 08-07-30-026C - ELECTRICAL SYSTEM:STARTER ASSEMBLY: This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
  • PIC3718E - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the onstar led is red and diagnostic trouble code U1500 is set. Technician
  • PIT3173C - ENGINE AND ENGINE COOLING: This preliminary information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correc
  • PIC4310H - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
  • PIT4907A - BRAKES (PWS): This preliminary information communication provides information to the technician about brake rotors on new vehicles and replacement parts from general motors service parts operations. Technician should be advised the costing should not be
  • PIC4935D - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar
  • PIT3099J - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about installing general motors accessory parts. Technician can check service information for some accessories. Technician can also contact partech for assist
  • PIP5163 - ENGINE AND ENGINE COOLING: This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
  • 03-08-46-004R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules (vcim) (gmna only)
  • PIP5226 - ENGINE AND ENGINE COOLING: This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
  • PIT3099M - EQUIPMENT ADAPTIVE/MOBILITY: This preliminary information communication provides information to the technician about installing general motors accessory pats. Technician can check service information for some accessories. Technician can also contact partect for assista
  • PIC4310J - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
  • PIP5163A - ENGINE AND ENGINE COOLING: This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
  • PIC5953 - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. Technician should work with the customer to insure the phone cont
  • PIP3140F - EQUIPMENT: This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for non - general motors a
  • PIC3011H - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician about vehicles that have the onstar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the op
  • PIT4943C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about vehicles that have a service engine soon malfunction indicator lamp. Technician may find diagnostic trouble code P0442. Technician will need to review t
  • PIC5453A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole auth
  • PIT5264 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication provides information to the technician about vehicles that when a canadian customer may comment that when they travel to the united states, they are unable to connect to onstar or use hands free ca
  • PIT4864F - ELECTRICAL SYSTEM:SOFTWARE: This preliminary information communication provides information to the technician about a customer?S request to install onstar bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that wer
  • PIT3099L - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician about installing general motors accessory pats. Technician can check service information for some accessories. Technician can also contact partect for assista
  • PIC5492E - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code B101D-37 history in the vehicle communication interface module or telematics communication interface contro
  • PIP5029G - ENGINE (PWS): This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need
  • PIC5491J - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
  • PIC5491J - EQUIPMENT: This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehic
  • PIC5453B - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. The general motors of canada customer care centre is the sole auth
  • PIT4720D - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: This preliminary information communication provides information to the technician that after replacing the instrument panel cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown
  • PIP5226A - EQUIPMENT: This preliminary information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
  • PIC4310K - ELECTRICAL SYSTEM: This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. Technician will need to call general motors tech
  • PIC3278F - EQUIPMENT:ELECTRICAL: This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the cu
  • PIT5485A - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm technical assistance center onstar group for further assistance.
  • PIT5485B - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
  • PIT5389A - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
  • PIC5088F - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
  • PIC5050A - EQUIPMENT:ELECTRICAL: This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to ca
  • PIC4935E - ELECTRICAL SYSTEM: This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what th
  • PI1394A - ENGINE (PWS): This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
  • 000601012F - ENGINE (PWS): This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
  • 16NA260 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This technical bulletin provides a procedure to reprogram the media disc player with the latest calibrations to correct a condition of the rear entertainment system not operating as intended in colder ambient temperature areas due to calibr
  • PIP5094A - ELECTRICAL SYSTEM: This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of
  • PIT-5485-B - EQUIPMENT:ELECTRICAL: This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
  • PIC-4935-E - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what th
  • PIC-5050-A - ELECTRICAL SYSTEM: This preliminary information communication advises the technician the steps on repairing the concern. A customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. Dealer is to ca
  • SB-10-08-50-003B - SEATS:FRONT ASSEMBLY:HEAD RESTRAINT: General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint. *pe
  • 09-09-40-001A - SEAT BELTS:FRONT:WARNING LIGHT/DEVICES: Gm: there are seat belt problems: difficulty latching and unlatching buckle. Buckle release button is sticking. Seat belt warning light illuminated. Likely caused by sticky beverages that are spilled into the buckle assembly. *rm updated 4/
  • 08089-B - ELECTRICAL SYSTEM:SOFTWARE: General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe
  • PIC-4887 - SUSPENSION:REAR:SHOCK ABSORBER: Gmc: harsh ride or line installation concern with delco shock kit. Concerns with connecting the lines to the shocks and the air compressor. Concern of harsh ride after installation. *pe
  • 08-089 - EQUIPMENT:ELECTRICAL: Buick\cadillac\chevrolet\gmc\hummer\oldsmobile\pontiac\saab\saturn service campaign: see document search button for owner letter. Special coverage adjustment-analog onstar deactivation. Fcc ruled in 2002 wireless carriers would no longer r
  • 060235010 - STEERING: Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during maneuver and/or steering wheel rotation. (replace intermediate shaft). *kb
  • 3951 - ENGINE AND ENGINE COOLING:ENGINE: Knockig noises or excessive oil consumption. Vehicles with ld8 or l37 4.6l v8 engines. *kb
  • 4001 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP: Intermittent unwanted dynamic rear proportioning (drp) event. *tt
  • 010232001F - STEERING: Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt
  • 709 - ENGINE AND ENGINE COOLING: Oil life system reset procedures - cars. Gm tech link. *tt
  • 050090006 - TIRES: Revised tire inflation pressure specifications. *tt
  • 050310004 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitoring (tpm) system - tire mounting and dismounting. *tt
  • 611 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitor reset/learn-when the pressure in the affected tire was set to specification on some vehicles, the check tire pressure and or xx tire high/low display is canceled within 20 seconds of the pressure adjustment. *sc
  • 040316001 - ELECTRICAL SYSTEM: Tire pressure sensor learn-service tire monitor message being displayed through the dic. *sc
  • 050842003 - EXTERIOR LIGHTING:HEADLIGHTS: High intensity discharge (hid) headlamps - disposal instructions. *ttt
  • 00112A - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS: Popping noise in the footwell area. *tt
  • 0804 - ENGINE AND ENGINE COOLING:ENGINE: Oil life system reset procedures - cars. *nm
  • 3357 - ELECTRICAL SYSTEM: Unwanted alarm activation, trunk key cylinder hard to open, trunk ajar lamp on, fuel gauge inoperative, rke inoperative, interior lamps inoperative and/or no communication with the rear integration module (rim). *tt
  • 030847001A - EQUIPMENT:ELECTRICAL: Cigar lighter and accessory power outlets time out 10 minutes after ignition shut-off or outlets remain on after ignition shut-off. *tt update. *tt
  • 040861001 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Floor pan corrosion perforation in battery compartment. *eh
  • 040604022 - ENGINE AND ENGINE COOLING: Powertrain control module will not properly communicate on board diagnostic oxygen sensor test information to non-tech2 service or test equipment. *eh
  • 030866009 - STRUCTURE:BODY: Rear compartment carpet wet/musty odor and/or spare tire well wet. *tt
  • 030236002 - STEERING: Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh
  • 040235004A - STEERING: Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. This bulletin replaces 04-02-35-004. *eh
  • 040605008 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Availability of exhaust muffler for service. *tt
  • 040730034 - POWER TRAIN: Service engine soon (ses) light on, diagnostic trouble code (dtc) P0741, torque converter clutch (tcc) excessive slip, transaxle chuggle, slip/surge. *tt
  • 040730003 - POWER TRAIN:AUTOMATIC TRANSMISSION: Whine/hum noise from automatic transaxle between 20 mph - 50 mph (32 - 80 km/h) with light throttle applications. *tt
  • 3036 - ENGINE AND ENGINE COOLING:ENGINE: Northstar updated crankshaft sensors. *tt
  • 3035 - ENGINE AND ENGINE COOLING:ENGINE: Service engine soon (ses) light on, ses light on and chuggle or surge. Diagnostic trouble code P0741 (tcc stuck off). *tt
  • 3050A - EQUIPMENT: 02-05 onstar equipped vehicles emitting beeping noise before connecting to onstar. *tt
  • 3059 - EQUIPMENT: When using onstar personal calling feature, the caller cannot be heard on outbound call only. *tt
  • 3052 - EQUIPMENT: Breakpoints for release 5 for the f1 (gen 5) equipped products. *tt
  • 09132002 - SERVICE BRAKES, HYDRAULIC: This message concerns a front brake moan noise. Comments that a moan noise from the front brakes at low speeds, typically under 20 miles an hour, that goes away when the brakes are applied. *tt
  • 09132002 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: This message concerns inside air temperature sensor noisy. Comments that a noise in the left side of the instrument panel on cold starts. This noise may be described as a grind, growl, hum, whine or squeal. A fan noise may also be heard
  • 3011 - EQUIPMENT: When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt
  • 3015 - ELECTRICAL SYSTEM: Multiple stabilitrak/precision control codes such as C1282, C1283, C1284, C1285, C1287, and C1288 exist on delphi bosch 5.0 or 5.3 systems. *tt
  • 02141 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT: Repeat anti-lock brake system (abs) light with diagnostic trouble code (dtc) C1225. Various models including 2005 cadillac deville. *tt
  • 040235004D - STEERING: Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm
  • 040316001 - SUSPENSION: Tire pressure message displayed on dic. *tt
  • 00974A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Cd changer inoperative - icon disappears from radio display. *tt
  • 02079 - ENGINE AND ENGINE COOLING:ENGINE: Updated crankshaft sensors. 4.6l ld8 l37 engine northstar. *tt
  • 02103 - ENGINE AND ENGINE COOLING:ENGINE: 4t80e mh1 service engine soon (ses) light on with diagnostic trouble code (dtc) P0741 (tcc stuck off). *tt
  • 01263 - STEERING: Steering clunk noise. *mj
  • 00372D - EQUIPMENT:ELECTRICAL: Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt
  • 01662 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Xm error on a radio display. *tt
  • 02006 - ENGINE AND ENGINE COOLING:ENGINE: 4.6l ld8, l37 engine guidelines for engine replacement. *mr
  • 02038 - ELECTRICAL SYSTEM: Diagnostic trouble code B1000. *mr
  • 01709 - STRUCTURE:BODY: Indentation of rear fascia near urpa sensor. Sit bulletin 1454741. *tt
  • 01728 - EQUIPMENT: Intermittent numbered keypad displayed on navigation radio. Sit bulletin 1457621. *tt
  • 01792 - ENGINE AND ENGINE COOLING: 4.0l l47, 4.6l ld8 l37 engine water pump cover p/n 12571913- thermostat loose. Also including model 2003 cadillac eldorado. *mr
  • 01771 - ENGINE AND ENGINE COOLING:ENGINE: 4.0l l47, 4.6l ld8, l37, lh2 engine coolant or oil leak.*mr
  • 030844005B - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW: Poor radio reception or radio static/ increased interference with rear window defogger on or some rear window defogger grids may be inoperative. *tt
  • 030848005A - EQUIPMENT: Compass zone adjustment and calibration procedure during pre-delivery inspection. Various models including 2002-2004 light duty trucks. *tt update to include 2005 buick allure. *tt
  • 00062A - ENGINE AND ENGINE COOLING:ENGINE: Engine exhaust leak noise heard inside the vehicle. Sit bulletin 1412205. *tt
  • 030602004B - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Loss of engine coolant. *tt
  • 101003 - FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES: Fuel odor, illumination of the service engine soon or check engine light, increased noise from the fuel tank area, inaccurate fuel gauge reading and poor drivability. Gm voicemail log. *tt
  • 030601027 - ENGINE AND ENGINE COOLING:ENGINE: This bulletin is being issued to inform dealers of enhancements to crankcase, oil distribution plate and oil pan sealing by using rtv sealant. *tt
  • 030232049 - STEERING:LINKAGES:TIE ROD ASSEMBLY: Release of new outer tie rod ends for service. *tt
  • 020730039E - POWER TRAIN:AUTOMATIC TRANSMISSION: Firm transmission shifts, shudder/chuggle, transmission won't downshift on deceleration, service engine soon light illuminated, diagnostic trouble code P0742 set. *tt update. *tt
  • 020601009C - ENGINE AND ENGINE COOLING:ENGINE: Higher than expected oil consumption. *tt
  • 01432 - POWER TRAIN:AUTOMATIC TRANSMISSION: Automatic transmission poor acceleration, performance. *tt
  • 01444 - UNKNOWN OR OTHER: Xm dealer assistance line information. *tt
  • 01478 - ENGINE AND ENGINE COOLING:ENGINE: Northstar engine crank sensors. Service vme. *tt
  • 010235009A - STEERING: Steering column to instrument panel fastener removal. *tt
  • 030848005 - EQUIPMENT: Compass zone adjustment and calibration procedure during pre-delivery inspection. *tt
  • 030601025 - ENGINE AND ENGINE COOLING:ENGINE: Engine cold/knock/tick noise. *tt
  • 010232001C - STEERING: Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt
  • 01393 - ENGINE AND ENGINE COOLING:ENGINE: 4.6l engine packaging concern on cylinder head gasket kits. *tt
  • 01390 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Xm radio must be tuned to channel 1 through 66 during activation attempt. 2004 chevrolet canyon, gmc denali, gmc colorado also included. *tt
  • 00914D - ENGINE AND ENGINE COOLING:ENGINE: 4.6l, ld8, l37, 4.0l, l47 engines northstars oil consumption. Service vme. *tt
  • 00222A - SERVICE BRAKES, HYDRAULIC: Uneven right front brake wear with the right front outboard pad being worn an amount inconsistent with the rest of the front brake pads. *tt
  • 063003 - FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES: Information about an upcoming product safety recall regarding vehicles equipped with high output engines having a fuel tank pressure sensor that may malfunction. *tt
  • 030139001A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Rear hvac blower control knob may fall off. *tt
  • 010846002C - EQUIPMENT: Programming of replacement onstar vehicle communication and interface modules (vcim). *tt
  • 030604028 - ENGINE AND ENGINE COOLING:ENGINE: Service engine soon (ses) light on, reduced vehicle power / acceleration / speed, diagnostic trouble code (dtc) P0420. *tt
  • 030139006 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Difficult to maintain desired hvac temperature. *tt
  • 030602004 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Loss of engine coolant. *tt
  • 030602004A - ENGINE AND ENGINE COOLING:COOLING SYSTEM: Loss of engine coolant. *tt
  • 010850002B - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER: Front heated seat inoperative/cold. *tt this bulletin replaces 01-08-50-002b dated 05/01/2003. *tt
  • 031403 - ENGINE AND ENGINE COOLING:ENGINE: Product field information regarding engine misfire condition due to a loss of signal from the power train module, ptm, to the ignition coil. *tt *jb
  • 990603009A - ENGINE AND ENGINE COOLING: Floor pan corrosion perforation in battery compartment. *tt update *eh
  • 000310007E - SUSPENSION: Shake/vibration in steering wheel, floor, seat at highway speeds on smooth roads. *tt update. *tt
  • 03005 - ENGINE AND ENGINE COOLING:ENGINE: Engine misfire condition due to a loss of signal from the powertrain control module (pcm) to the ignition coils. Emission recall. *tt
  • 030235002 - STEERING: Minor scratches to wood steering wheels. *tt update. *tt
  • 020523006 - SERVICE BRAKES, HYDRAULIC: Moan noise from front brakes at low speeds, stops when brakes are applied. *tt
  • 020601009A - ENGINE AND ENGINE COOLING:ENGINE: Higher than expected oil consumption. *tt
  • 42 - STEERING:COLUMN: Noise in the tilt / telescoping steering column. *tt
  • 41 - SUSPENSION: Subject regarding the magnetic ride control suspension system. *tt
  • 210602 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: The subject of this message is a change to the resistance value of the xm antenna on vehicles built with the xm radio option. *tt
  • 051002 - STEERING: STEERING WHEEL/HANDLE BAR: Information on telescoping steering columns that may exhibit a clunk noise in the left front corner of the vehicle.*tt
  • 050202 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Information on diagnosing exhaust leaks on the front bank. *tt
  • 00310007B - SUSPENSION: Technical information regarding shake / vibration in steering wheel, floor, seat at highway speeds on smooth roads. *tt
  • 000310007C - SUSPENSION: Subject regarding shake / vibration in steering wheel, floor, seat at highway speeds on smooth roads. *tt
  • 020730031 - UNKNOWN OR OTHER: Information on inspecting the julian date code of torque converter clutch pluse width modulated valve assembly. *tt
  • 020232001B - STEERING: Some owners may comment on a moan / squawk noise during low speed turning maneuvers. *tt
  • 020235004 - STEERING: STEERING WHEEL/HANDLE BAR: Concerns with clunk / rattle noise from lower steering column area when traveling over road bumps. *tt
  • 020311001A - SUSPENSION: Exchange program-parts restriction program for magnetic ride control suspension system components. *tt
  • 010232001B - STEERING: Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt
  • 020604024D - ENGINE AND ENGINE COOLING: Service engine soon or check engine soon malfunction indicator lamp being illuminated. *tt 02-06-04-024e not yet received. *tt
  • 020846005 - ELECTRICAL SYSTEM:IGNITION:MODULE: Subject regardng the addition of diagnostic trouble code U1500 for generation 4 onstar. *tt
  • 020844014 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Subject regarding revised digital radio poor or no reception and diagnostic trouble code B1259 diagnostics. *tt
  • 020603007 - ELECTRICAL SYSTEM: Subject regarding no start, no crank, i/p lamps, illuminated (battery, batteries, generator, alternator, gauges, ses, sir, brake, security, theft, abs, hot, light, lamp), dic messages repair loose generator to engine mounting bolts and/or w
  • 020844015 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may comment on a blank advanced vehicle navigation (avn) screen and / or an intermittent door chime that will not shut off. *tt
  • 020311001 - SUSPENSION: Subject regarding parts restriction program for magnetic ride control suspension system. *tt
  • 010845006A - ELECTRICAL SYSTEM: Subject regarding availability of new micro 64 electrical terminals for wiring repairs. *tt
  • 010849016 - EQUIPMENT:ELECTRICAL: Vehicles may experience an inoperative cigarette lighter. *slc
  • 020864006 - ELECTRICAL SYSTEM:IGNITION:MODULE: Subject regarding diagnostic trouble code i1713 and/or U1715. *slc
  • 020232001A - STEERING: Customers may complain on an audible moan/squawk type noise heard during low speed turning maneuvers. *slc
  • 150202 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Subject regarding customer complaints of spike in the tcc solenoid, with diagnostic trouble codes set. *tt
  • 250102 - STEERING:HYDRAULIC POWER ASSIST SYSTEM: Concerns with power steering moan condition at low parking lot maneuver speeds and when maing right hand turns. *tt
  • 090102 - ELECTRICAL SYSTEM:IGNITION:MODULE: Concerns with diagnostic codes P0420, converter efficiency, P0121 tps performance and P0133 and P0153, o2 sensor slow response. *tt
  • 211201 - STEERING: Concerns with power steering moan primarily on right hand turns. *tt
  • 131201 - TIRES: Subject regarding tire vibration at highway speeds on smooth road surfaces. *tt
  • 031201 - SUSPENSION:FRONT:MACPHERSON STRUT: Front strut noise condition. *tt
  • 061201 - TIRES: Subject regarding tire vibration at highway speeds on smooth road surfaces. *tt
  • 010730009B - POWER TRAIN:AUTOMATIC TRANSMISSION: Subject regarding no power on heavy acceleration or 1-2 shift concerns-delays,slips,flares, diagnostic trouble code P0731 and/or diagnostic trouble code P0732 set. *yd
  • 020846001 - EQUIPMENT: Onstar memo record function disabled. *tt update. *tt
  • 020232001 - STEERING: Concerns with moan/squawk noise during low speed turning maneuvers. *tt
  • 020844001 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some customers may comment that there is no audio from the entertainment system. *tt
  • 191101 - UNKNOWN OR OTHER: Subject regarding drivability complaints and a check engine light. *tt
  • 081101 - ELECTRICAL SYSTEM:IGNITION:MODULE: Some vehicles may exhibit a diagnostic trouble code after installing a replacement abs ebcm. *tt
  • 051101 - STEERING: Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning. *tt
  • 051101 - STEERING: Some vehicles may exhibit a clunk type noise while turning, especially felt in the steering wheel. *tt
  • 311001 - STEERING:COLUMN: Information on a rattle noise experienced while driving, emitting fromthe lower portion of the power tilt telescoping steering columns. *tt
  • 281101 - VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING: On some vehicles the button for the windshield washer switch pops out from its housings, or the washer switch will not shut off once activated. *tt
  • 010232001C - SUSPENSION:FRONT: Information regarding clunk noise from front of vehicle during turning. *yh *tt
  • 000310007A - SUSPENSION: Information regarding shake/vibration in steering wheel, floor,seat at highway speeds on smooth roads (diagnose/balance tires/wheels). *yh
  • 060901 - STEERING:HYDRAULIC POWER ASSIST SYSTEM: Some vehicles may experience a power steering squawk noise during low speed turns, most often when turning right. *slc
  • 290801 - EXTERIOR LIGHTING:HEADLIGHTS: Information regarding the high intensity discharge headlamps. *yh
  • 290801 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Information regarding the incompatibility between the cd disk changers and radios. *yh
  • 4T80E - POWER TRAIN:MANUAL TRANSMISSION: Subject regarding a request for information on transmission concerns. *jg
  • 010846005 - EQUIPMENT:ELECTRICAL: Unable to connect to onstar following a dropped cellular call during an onstar configuration attempt. *tt
  • 010846002 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Information on programming of replacement onstar vehicle communication and interface modules (vcim). *tt

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P050D [7] Cold Start Rough Idle
  • P0300 [7] Random/Multiple Cylinder Misfire Detected
  • P0308 [7] Cylinder 8 Misfire Detected
  • P0442 [5] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [3] Evaporative Emission Control System Leak Detected (gross leak)
  • B2455 [2] Aux Heater Blower Faulted
  • U1500 [2] U1500
  • B101D [1] Electronic Control Unit Hardware Internal Malfunction
  • P0741 [3] Torque Converter Clutch Circuit Performance or Stuck Off
  • C1282 [1] Lateral Accelerometer Signal Fault
  • C1283 [1] Switch Test Signal Failure
  • C1284 [1] Oil Pressure Switch Failure
  • C1285 [1] Booster Solenoid circuit Failure
  • C1287 [1] Booster Pedal Force switch circuit Failure
  • C1288 [1] Pressure Transducer Main / Primary Input Circuit Failure
  • C1225 [1] Lamp Brake Warning Output Circuit Short To Battery
  • B1000 [1] Electronic Control Unit
  • P0742 [1] Torque Converter Clutch Circuit Stock On
  • P0420 [2] Catalyst System Efficiency Below Threshold (Bank 1)
  • B1259 [1] Solar Radiation Sensor Circuit Open
  • U1715 [1] U1715
  • P0121 [1] Throttle Position Sensor/Switch A Circuit Range/Performance Problem
  • P0133 [1] 02 Sensor Circuit Slow Response (Bank 1 Sensor 1)
  • P0153 [1] 02 Sensor Circuit Slow Response (Bank 2 Sensor 1)
  • P0731 [1] Gear I Incorrect ratio
  • P0732 [1] Gear 2 Incorrect ratio
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210310

Car snakes extremely bad around 45 to 70 mph so bad it shakes the entire car like my wheels are loose or bent and so i bought 4 new wheels and got alignment no help did research and learned that it is due to type of torque converter in the car is a bad brand that messes up a lot and that gm hasn't acknowledged the issue which is such a shame and a sham that i hate they are doing because it is an expensive fix and i have to foot the bill plus bushing are low grade in front end and you would think be high end vehicle should be high end parts happened first on highway and has progressively gotten worse

NoNoN NoneNone20210309

Car snakes extremely bad around 45 to 70 mph so bad it shakes the entire car like my wheels are loose or bent and so i bought 4 new wheels and got alignment no help did research and learned that it is due to type of torque converter in the car is a bad brand that messes up a lot and that gm hasn't acknowledged the issue which is such a shame and a sham that i hate they are doing because it is an expensive fix and i have to foot the bill plus bushing are low grade in front end and you would think be high end vehicle should be high end parts happened first on highway and has progressively gotten worse

NoFireN NoneNone20190328

Tl* the contact owns a 2002 cadillac seville. While the vehicle was stopped at a drive thru window, the seat belt mechanism exploded and smoke filled the cabin. There were no injuries. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 100,000.

NoNoN NoneNone20180222

Tl* the contact owns a 2002 cadillac seville. While driving unknown speeds and making turns and lane changes, the steering wheel shook and made an abnormal clicking noise. In addition, the fuel cap warning indicator illuminated. The vehicle was taken to key cadillac (6825 york ave s, minneapolis, mn 55435, (952) 388-0813), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 8-4766958386. The contact was referred back to the local dealer. The failure mileage was 156,500.

CrashNoN 1 InjuredNone20170813

While stopped behind 3 vehicles at a stoplight i florida a female who said she was unfamiliar with driving her husbands stick shift vehicle stalled out. Two vehicles in front of me pulled around her when the light changed, this left about twenty feet between my car and hers. She accidentally put the car in reverse and backed into mine at about 15 miles per hour. When i started to get out of the car she pulled forward fifteen to twenty feet before the engine of her car quit. As i watched to see what she was doing she got the car started and put it in reverse again hitting my car again. She did this three times before getting it in a forward gear and moving forward without the car engine stalling. At no time did during this did the airbags in the seville deploy.

NoNoN NoneNone20161012

Engine cradle/frame is severely degrading structurally due to the northern states practices of salting/sanding roads during the winter months. The integrity of the sub-frame steel structure is such that normal use of the vehicle, its suspension, steering and drive train stability has been compromised. The manufactures use of substandard metals in its sub-frames is the reason for this vehicles instability issues. The vehicle has now been parked for the last 4 years for fear of a potential hazardous outcome, related to the drive-train frame instability, which may cause injury to not only the occupants of the vehicle but also anyone else sharing the road.

NoNoN NoneNone20161011

Engine cradle/frame is severely degrading structurally due to the northern states practices of salting/sanding roads during the winter months. The integrity of the sub-frame steel structure is such that normal use of the vehicle, its suspension, steering and drive train stability has been compromised. The manufactures use of substandard metals in its sub-frames is the reason for this vehicles instability issues. The vehicle has now been parked for the last 4 years for fear of a potential hazardous outcome, related to the drive-train frame instability, which may cause injury to not only the occupants of the vehicle but also anyone else sharing the road.

NoNoN NoneNone20151008

Tl* the contact owns a 2002 cadillac seville. The contact stated that while driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic who diagnosed that the ignition needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 115,000. Updated 04/19/16*lj updated 05/11/18*jb *tr

NoNoN NoneNone20150814

Tl* the contact owns a 2002 cadillac seville. The contact stated that while driving at 20 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was notified of the failure. The failure mileage was 116,000.

NoNoN NoneNone20141119

While driving my 2002 cadillac sls the ignition just shut off there was no power steering i came to a stop and put my car in park. At the point i had to remove my key and put it back in to start my car. This has happened to my wife while going 65 mph we had to come to a stop and remove the key to start the car. This also happens some times after i drive a short distance my car will not start right away. I have called gm and told them about the problem after the large recall on the ignition recall they told me my car was not in the recall. All i have to say is gm step and take responsibility before someone is hurt i just hope it is not me. Gm you have a ignition problem in cadillac sls!!! *tr

NoNoN NoneNone20140630

2002 cadillac seville. Consumer writes in regards to ignition problems. *smd the consumer stated on five occasions, the vehicle shut down, while driving on the freeway. On one occasion, the key would not come out of the ignition. Also, there was a problem with the abs, that needed to be address. *jb

NoNoN NoneNone20131112

Tl* the contact owns a 2002 cadillac seville. The contact stated that while driving 45 mph, the vehicle stalled without warning. The contact mentioned that the failure was recurring. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 85,000.

NoNoN NoneNone20121216

While driving the vehicle it would just stop, it wouldn't start while moving. I had to pull over to the side of the road or stop where i was and put the vehicle in park and then it would restart. Only to stop again, every thing went dead, lights, engine, interior gages everything. Lost power steering, power brakes, air bags, everything stopped. This was reported to the cadillac dealership where i purchased the vehicle new. The problem went on for over a year before they found that the ignition switch (key type) was the problem and once replaced the car has functioned well since. But i found myself only driving on side streets keeping the vehicle at slow speeds and often not driving it for weeks at a time while the dealership worked on the vehicle trying to fix it. This was an intermittent problem that didn't happen all the time but as the months passed it became more frequent until it was every time i drove the car. Updated 11/24/2014 *js

NoNoN NoneNone20121012

My vehicle started to feel as if the steering was a little loose a few months ago, at one point i thought i had a flat tire, but i brought the car to a tire shop and they verified my tires were fine and they could not see any visible problems or leaks. About a week later i was driving down highway 610 and i temporarily lost control of the vehicle when trying to switch lanes, and almost side swiped a truck. The loss of control was only during the turn of the steering wheel, i gained control when i straightened the steering wheel and continued on home. On october 13, 2012 i got into my car and put the car in reverse, and the vehicle's steering was even more loose. I turned the steering wheel to the right and the front end made a clunk sound and the entire vehicle shifted upwards when i proceeded to turn the wheel. A mechanic verified that a missing bolt damaged the mounting strap, which also damaged the rack and pinion. *tr

NoNoN NoneNone20121009

Tl* the contact owns a 2002 cadillac seville. The contact stated that while driving 50 mph the steering wheel became loose. The contact parked the vehicle and allowed it to sit overnight. The following day, the contact attempted to reverse from her driveway when she heard a loud, abnormal noise. The contact drove the vehicle to a mechanic where they advised her that the there was a bolt missing that was causing the rack and pinion to bend. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was not included in any recall. The failure mileage was 165,000. Updated 01/02/2013*lj the consumer stated the recall would not be honored even though the vehicle is in accordance with the recall. Updated 1/9/2013 *js

NoNoN NoneNone20120731

I was going to get an inspection sticker and the vehicle would not pass because of an emission problem. Cylinder 4 was misfiring. *tr

NoNoN 1 InjuredNone20120630

Tl* the contact owns a 2002 cadillac seville. While driving approximately 30 mph on a narrow curved road, the driver's side air bag abruptly deployed without any impact to the vehicle. The air bag warning indicator illuminated on the instrument panel until the engine was turned off. The contact sustained injury to the left side of the body and head area. The vehicle was driven with caution to a safe location. The vehicle had not been diagnosed. The manufacturer was notified of the problem. The approximate failure mileage was 88,000.

NoNoN NoneNone20110907

This is a continual problem. Once the fuel gauge gets to approximately half tank, the fuel gauge does not read correctly. When you go around a curve or stop/go, the gauge goes to almost half full, and then fluctuates constantly. Thus you never really know how much fuel is remaining. *tr

NoNoN NoneNone20110902

Diagnostic check results: random mix-fire (tune up) secondary air injection evaporative emission sensor (pressure in tank) torque converter clutch solenoid (inside transmission) engine metal over temp. Strut & maintenance traction control light remains on. *tr

NoNoN NoneNone20110531

2002 cadillac seville. Consumer writes in regards to gm vehicles and a soft bushing problem in the transmission at the third clutch housing that wears out prematurely and transmission oil pours out the left axle seal *tgw the consumer stated the estimated cost to replace the oil seal and bushing is in access of $2000. The consumer believed the wrong bushing material was used during the manufacturing of the vehicle. Gm stated the bushing, bolted inside the transmission was a standard wear and tear item. *jb updated 06/28/11. *jb

CrashNoN 1 InjuredNone20100813

Tl* the contact was a passenger in a 2002 cadillac seville. The contact was involved in a crash while traveling 65 mph. The driver of the vehicle crashed into a ditch and the air bag did not properly deploy. The vehicle was destroyed. The contact sustained a concussion to the head. A police report was filed. The contact did not inform the dealer or the manufacturer of the failure. The failure and current mileage was 55,000. Updated 05/24/11*lj the consumer stated the air bag deployment was delayed. Updated 05/25/11

NoNoN NoneNone20091101

Tl* the contact owns a 2002 cadillac seville. The contact stated that the air conditioning unit failed. The dealer made repairs to the air conditioner but to no avail. In addition, the wheels locked while the contact was driving at an unknown speed. The dealer replaced the calipers to correct the failure. The failure mileage was 93,000 and the current mileage was 95,000.

NoNoN NoneNone20090419

Tl*the contact owns a 2002 cadillac seville. While driving approximately 60 mph the vehicle stalled without warning. She restarted the vehicle and within a few minutes it began to function normally. The vehicle was taken to a local mechanic five times who was unable to duplicate the failure. The failure occurred intermittently. The failure had been ongoing for more than a year while driving various speeds. The approximate failure mileage was 90,000 and the current mileage was 92,416. Updated 10/05/10 *bf updated 10/07/10*jb

NoNoN NoneNone20080930

Drive train cradle has weakened significantly from rust. While driving there is a looseness of the suspension felt and a shifting evident when accelerating and decelerating. I reside in minnesota and the d.O.T. Uses salt on the roads during the winter season and this has significantly accelerated corrosion of vehicles and their exposed components. Materials used for critical components on vehicles must withstand this factor or lives may be lost due to this corrosion, failure of the sub-frame cradle will be catastrophic loss of vehicle control . Help... The manufacturer should recall these vehicles and replace such a major component with a resistant component. Vehicle has been parked now since 2008 when this issue had been discovered. Beautiful car and i'd like the sub=frame replaced, only that component needed to enable roadability. Photo/s of degradation upon request.

NoNoN NoneNone20080929

Drive train cradle has weakened significantly from rust. While driving there is a looseness of the suspension felt and a shifting evident when accelerating and decelerating. I reside in minnesota and the d.O.T. Uses salt on the roads during the winter season and this has significantly accelerated corrosion of vehicles and their exposed components. Materials used for critical components on vehicles must withstand this factor or lives may be lost due to this corrosion, failure of the sub-frame cradle will be catastrophic loss of vehicle control . Help... The manufacturer should recall these vehicles and replace such a major component with a resistant component. Vehicle has been parked now since 2008 when this issue had been discovered. Beautiful car and i'd like the sub=frame replaced, only that component needed to enable roadability. Photo/s of degradation upon request.

NoNoN NoneNone20071022

Accelerator pedal would stick intermittently and not come back to idle. It would at times hold the car at 45-60 mph. Even at a stop while in gear the tachometer would be at 1200-1500 rpm and out of gear 3000 rpm. Took to the dealer and they said the car had a defective idle air actuator. I had it replaced. *tr

NoNoN NoneNone20061001

Various check engine codes became present. Dealership repaired items dealing with codes, but codes would later reappear. Found that the front engine mount was broken. Engine was moving around in engine compartment, disturbing the electrical harness connections and bumping and damaging parts. This was an expensive repair process, because access to engine mount is complicated. We are still shaking down the engine in finding additional parts that were damaged. *nm

NoNoN NoneNone20051231

I have major problems with vibration on cadillac seville sts while driving between between 50 and 75 mph and no gm dealer could fix this problem. This is a major defect with the car and gm has not done anything about it, i started having backache because of this problem also check this website a lot of cadillac owners are complaining of the same problem. Http://www.Carsurvey.Org/viewcomments_review_19040.Html *tr

NoNoN NoneNone20051031

Tl* the contact owns a 2002 cadillac seville. The contact stated that while driving at various speeds, the vehicle suddenly stalled. After restarting, the vehicle operated normally. The vehicle was taken to the dealer and diagnosed that the crank shaft position sensor was faulty. The contact indicated that a newly designed crank shaft position sensor was installed which corrected the defect. The manufacturer was notified and no solution was offered. The vin was not available. The failure mileage was 50,000.

NoNoN NoneNone20051023

Car was purchased new in 2002. Though it has never been wrecked, there are non-oem parts on the car. One of these parts was intended for the export market. So my american made car has a part that was intended for the export version. The part in question is the drivers side headlight assembly. My concern is that if other body parts were substituted the car might not be as crash worthy as it otherwise might have been.*jb

NoNoN NoneNone20041231

The complaint received via e-mail. I purchased a 2002 cadillac seville sls with 29000 miles on the car. It had a terrible vibration that comes through the seat and the steering wheel. I balanced the tires 3 times, aligned it, replaced rotors and finally replaced the cadillac wheels and tires that came originally from the factory. The vibrations are the same. According to a web site i found, at least seven other sevilles are experiencing the same problem. I have spent over $1500 since september of 04 and have not found that tires and wheels are the problem. The cad dealer has not a clue as to what to do for me. Cadillac case number is 1-2943339661. *ak *sc *jb

NoNoN NoneNone20041130

Tl*the contact owns a 2002 cadillac seville. The contact stated that the low beams are inadequate. The range is off and limits the visibility on the road. He has notified the dealer on several occasions throughout the years; however, they only install better bulbs that do not correct the failure. Cadillac has yet to offer any assistance. The failure mileage was 32,000 and current mileage was 68,505.

NoNoN NoneNone20040814

Where the brake line is near the engive a hole wore through metallic line, losing brake fluid. Vehiclle was being driven at the time of brake failure. *ak

NoNoN NoneNone20040607

I had a problems with the rotors so i took it into the dealer. The dealer told me that the rotors needed to be turned and that it wasn't under warranty. They were turned back in october 2003. Now the problem has returned and the problem must be the rotors. The dealer still doesn't claim that it's a defect but i've never had a car act like this. The car is a 2002 cadillac seville. *ak

NoNoN NoneNone20040316

While driving 45 mph vehicle stalled. Consumer restarted the vehicle, and drove it to the dealer, who informed the consumer that the problem was the crank sensor. *ak

NoNoN NoneNone20040210

The intermediate steering shaft causes significant binding/ratcheting feedback through the steering wheel whenever it is turned. Cadillac has issued several service bulletins for this problem. At 45,000 miles (feb 2004), per the sb, the dealer lubricated the splines of the intermediate steering shaft. At 75,000 miles the problem returned. Per the dealer, cadillac redesigned the shaft and began replacing the original part per a new sb. The new part however also failed to correct the binding/ratcheting. Cadillac then issued another sb and returned to lubricating the splines whether the old or new design shaft is installed. Cadillac customer service was contacted and advises the car owner must take "ownership" of this problem, no assistance or permanent solution is available. The intermediate shaft was lubricated by the dealer a second time at the owner's cost. The lubrication of the shaft is not identified as a regular maintenance requirement. Cadillac has repeatedly failed to provide a proper resolution, providing only a band aid fix and now passes the responsibility to the individual owner. The problem will be exacerbated as these vehicles age and cadillac has repeatedly failed to responsibly address the problem. *jb

NoNoN NoneNone20040204

The driver 's side seat belt would not retract. The driver drove the vehicle to the dealer for inspection. The mechanic replaced the seal belt. The consumer stated that the seat belt has been replaced three times. *nm

NoNoN NoneNone20031001

I own a 2002 cadillac seville, model sts that has excessive vibration at speeds in excess of 60 mph. I have had the vehicle serviced seven times at two dealerships. Three sets of tires have been replaced as well as other suspension components to no effect. *jb

NoNoN NoneNone20030819

Dt: when pulling up to a stop sign or light the engine shut down. Did not have brakes or power steering. It did this anytime when driving below 35 mph. Vehicle was taken to gmc dealer 6 times. They have changed egr valve, installed a recorder for 20 days, cleaned piston washers, they flushed fuel injection system, and changed crank shaft sensors . But problem recurred. The problem started on august 20, 2003. *ak *jb

NoNoN NoneNone20030324

Knocking noise in front end of 2002 cadillac seville sts.

NoNoN NoneNone20020908

While driving the vehicle a rock hit underneth and the side air bag deployed. Dealer has been notified. Provide further information.

NoNoN NoneNone20020424

Theres is a vibration when traveling at 60 mph and higher. Dealer has been contacted, and could not not correct the problem. *ak *tt

NoNoN NoneNone20020317

While driving, steering column would vibrate/shake uncontrollably and make a loud noise. Vehicle has been to dealer on three occasions, and the problem reoccurring. *ak dealer informed consumer that the steering column has excessive clearance in the bearings. *slc

NoNoN NoneNone20020301

Vehicle will start to shake when driving over 40 mph. Contacted dealer, and dealer was not willing to do anything. *ak the consumer states that the dealer tried to remedy the problem, but was unable to do so. The vehicle has had a new driveshaft, a new winshield was applied due to a chip in the inside of windshield, the wheel had been bent/replaced, balanced/aligned and added a new rim, and supposedly a new set of tires from cadillac-but had the same markings of the old tires/supposed to have been taken off. With all repair and maintenence made on the vehicle, the vibration still exsists and seems to get worse(the longer the trip and when going around curves/straightening out). The engine whines when you accelerate and decreases when slowed, also the transmission makes a big clunk noise and lunges when it first shifts. *scc

NoNoN NoneNone20011225

Car vibrates 60 to 70 mph. Dealer cannot fix problem. *ak

NoNoN NoneNone20011028

Consumer states vehicle has been in for repairs at least 10 times since the date of purchase for the same problem, the problem arises after traveling at least 70 miles, the vehicle has stopped while slowing down on the expressway, getting off the expressway and also while going around a corner.*jb

NoNoN NoneNone

While traveling vehicle vibrated. Vehicle was serviced, and technician noticed that suspension needed to be replaced. Please provide further information.*ak

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