2013 Lexus RXLexus Rx 2013

Complaint Information: Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 2021723 [Canada]: Accessories
    Issue: this recall is for certain block heater kits installed on certain vehicles or sold as accessories at toyota or lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: this recall only affects the following block heater/cord part numbers: C014003034 pk5a408j09 pU14000904 C014003151 pk5a408j13 pU14000905 C014000885 pk5a489j11 pU14000907 C014000888 pk5a489j22 pU14000909 C014000907 pk5a410h00 pU14000911 C014100904 pU14000900 pU14000913 C014100907 pU14000901 pU14003571 C014100911 pU14000902 pk5a408j05 pU14000903 safety risk: engine block heater wiring that overheats or melts could create the risk of a fire. Corrective actions: toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

  • Recall 2014043 [Canada]: Brakes
    On certain vehicles, a manufacturing defect could affect the functioning of the electric brake actuator, illuminating various warning lights in the instrument panel of the vehicle and disabling the antilock braking system (abs), traction control and vehicle stability control systems. This could increase the risk of a crash causing injury and/or property damage. Correction: dealers will update the vehicle stability control ecu software and affect repairs as necessary.

  • Recall 2021723 [Canada]: Accessories
    Issue: this recall is for certain block heater kits installed on certain vehicles or sold as accessories at toyota or lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: this recall only affects the following block heater/cord part numbers: C014003034 pk5a408j09 pU14000904 C014003151 pk5a408j13 pU14000905 C014000885 pk5a489j11 pU14000907 C014000888 pk5a489j22 pU14000909 C014000907 pk5a410h00 pU14000911 C014100904 pU14000900 pU14000913 C014100907 pU14000901 pU14003571 C014100911 pU14000902 pk5a408j05 pU14000903 safety risk: engine block heater wiring that overheats or melts could create the risk of a fire. Corrective actions: toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • LSB004323 - UNKNOWN OR OTHER: Tsb: the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
  • 23LE04- Multiple - BRAKES (PWS): Dp: although the brake booster and brake booster pump assembly are covered by lexus?S new vehicle limited warranty for 4 years or 50,000 miles (whichever comes first), we at lexus care about the customers? Ownership experience. Lexus is pro
  • KLG Technical In - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Ti: 19le05 expired december 1, 2022
  • KLG Dealer Packa - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Dp: limited service campaign klg expired december 01, 2022
  • 19LE05 Technical - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Ti: 19le05 expired december 1, 2022
  • 19LE05 Dealer Pa - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Dp: customer support program 19le05 expired december 1, 2022.
  • Safety Recall 22 - EQUIPMENT: Lexus safety recall and service campaign - technician certification requirements 4.13.2022
  • L-SB-0088-15 Rev - EQUIPMENT: Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the applicable model and model year repair manual while performing the rescue
  • 21LE02 - Dealer - BRAKES (PWS): Dp: although the brake booster and brake booster pump assemblies are covered by lexus? New vehicle limited warranty for 4 years or 50,000 miles (whichever comes first), we at lexus care about the customers? Ownership experience. Lexus is pr
  • L-SB-0006-22 - EQUIPMENT: Tsb: this service bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the repair procedure in this bulletin to replace the loose or damaged carpet floor retai
  • L-SB-0004-22 - AIR BAGS: Tsb: some 2005 ? 2022 model year lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purp
  • L-SB-0002-22 - ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH: Tsb: this service bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This service bulletin should be used in conjunction with the applicable model and model year e
  • Lexus PRO19-02 - - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by lexus. This information must be kept near the point of vehicle sale and be available to any custome
  • LTT016014 - EQUIPMENT: Dcm activation is not applicable when safety connect/lexus enform service has expired
  • LTT014513 - VISIBILITY: Spots in window glass - vehicle exterior
  • LTT014113A - EQUIPMENT: Intermittent audio from podcasts on iphones running ios 7.0
  • LTT013413A - EQUIPMENT: When an iphone is linked to the vehicle through bluetooth, activation of the microphone on the iphone will result in the vehicle display showing that an outgoing call is being made.
  • LTT013213A - EQUIPMENT: Xm re-registration with radio unit swap 2010-2014 models with satellite radio
  • LTT012913A - VISIBILITY: Window and windshield kproduct report tips - multiple vehicles
  • LTT012913 - VISIBILITY: Window and windshield kproduct report tips - multiple vehicles
  • LTT012613 - EQUIPMENT: Text reply function unavailable for iphone
  • LTT012113 1 - EQUIPMENT: Navigation and audio system update/ upgrade usb directory.
  • LTT012113 2 - EQUIPMENT: Navigation and audio system update/ upgrade usb directory
  • LTT011813B - EQUIPMENT: Phone call history deletion audio/visual/telematics all 2013-14 lexus
  • LTT011813 - EQUIPMENT: Phone call history deletion on vehicles with entune - audio/visual/telematics
  • LTT011613 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation/multi info display day mode operation - audio/visaul/telematics
  • LTT011413 - ELECTRICAL SYSTEM: Vehicle no start, start stop run button led - lexus models with smart key with led
  • LTT006811A - TIRES: Suspension - best practice for tire totation/nitrogen filling
  • LTT003110A - ENGINE (PWS): Adhesive & sealant cross reference information/ engine hybrid system
  • LTT003110 - HYBRID PROPULSION SYSTEM: Adhesive & sealant cross reference information/ engine hybrid system
  • LTT000110A - ENGINE (PWS): Oil viscosity applicability and cfhange interval guide
  • LTT000110 - ENGINE (PWS): Oil viscosity applicability and cfhange interval guide
  • LSB010614 - POWER TRAIN: Hv transaxle repair components available
  • LSB009213B - VISIBILITY: Windshield wiper blade maintenance and cleaning
  • LSB008815 - ELECTRICAL SYSTEM: High voltage (hv) battery rescue charge (hev workstation/grx-5100
  • LSB008214 - POWER TRAIN: Auto matic transmission replacement kprecautions
  • LSB007414 - EQUIPMENT: Hdd navigation map kupdate process (emv-n)
  • LSB007314 - EQUIPMENT: Hdd navigation gracenote database update process (emv-n)
  • LSB006013A - EQUIPMENT: Hvac odor maintenance
  • LSB002514B - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Immobilizer and smart key reset
  • LSB002514A - ELECTRICAL SYSTEM:SOFTWARE: Immobilizer and smart key reset
  • LSB002514 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Immobilizer and smart key reset.
  • LSB002412 - TIRES: Tire positioning before new vehicle delivery
  • LSB002114 - EQUIPMENT: Techstream ecu flash reprogramming procedure.
  • LSB002015 - EQUIPMENT: Battery maintenance for in-stock vehicles.
  • LSB001416 - EQUIPMENT: Leather care best practices.
  • LSB001013 - BRAKES (PWS): Brake pedal force gauge sst for parking brake inspection.
  • LSB001012REV1 - ELECTRICAL SYSTEM: Lexus enform - apps update process.
  • LSB000913 - ELECTRICAL SYSTEM: Bluetooth and phone menu icons unavailable
  • LSB000713 - ELECTRICAL SYSTEM: Theft deterrent/keyless entry.
  • LTT013213 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Xm re-registration with radio unit swap 2010-2014 models with satellite radio
  • LSB000313A - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Premium hod navigation map update process (emv-n)
  • LSB000313 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Premium hdd navigation gracenote database update process (emv-n)
  • LSB000213B - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Premium hdd navigation gracenote database update process (emv-n)
  • LSB000213 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Premium hdd navigation gracenote database update process (emv-n)
  • LSB000111 - POWER TRAIN: World standard automatic transmission fluid
  • L-SB-0046-21 - BACK OVER PREVENTION: SENSING SYSTEM: RADAR: Tsb: for proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the floor slope compensation
  • L-SB-0018-14 Obs - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Obsolete notice july 26, 2021: this bulletin is now obsolete. Please see l-sb-0024-21.
  • L-SB-0024-21 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2007 ? 2022 model year lexus vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix? Tip) is avail
  • L-TT-0221-17Rev1 - EQUIPMENT: Diagnosis of bluetooth connectivity complaints.
  • Lexus Safety Re - AIR BAGS: Lexus safety recall and service campaign - technician certification requirements
  • L-TT-0281-20 Rev - STEERING: Tt: some customers may encounter bluetooth? Connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth? Failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth? Audio functio
  • L-SB-0088-15 Rev - ELECTRICAL SYSTEM: Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the applicable model and model year repair manual while performing the rescue
  • L-TT-0294-20 - EQUIPMENT: Tt: hvac drain tube is found to blocked/clogged.
  • KLG_19LE05-TI-Up - ELECTRICAL SYSTEM:SOFTWARE: Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
  • KLG_19LE05-TI-Up - ELECTRICAL SYSTEM:SOFTWARE: Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
  • L-SB-0002-20 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT: Tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?Leak? Should
  • L-TT-0235-17 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: hvac drain tube is found to blocked/clogged.
  • L-SB-0028-20 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: some 2006 ? 2020 model year lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the hv battery cooling fan or intake filter. This condition could reduce the efficiency of the hv battery cooling system.
  • L-SB-0002-20 Rev - ENGINE (PWS): Tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?Leak? Should
  • L-TT-0235-17 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: hvac drain tube is found to blocked/clogged.
  • L-SB-0028-20 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: Tsb: some 2006 - 2020 model year lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the hv battery cooling fan or intake filter. This condition could reduce the efficiency of the hv battery cooling system.
  • L-SB-0023-20 - WHEELS: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. St004-01, su001-08, and l-sb-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
  • Lexus Safety Re - EQUIPMENT: Safety recall and service campaign - technician certification requirements
  • L-SB-0179-17 Obs - EQUIPMENT: Tsb: obsolete notice april 06, 2020: this bulletin is now obsolete. Please see l-sb-0008-20. Replacement certification labels and vin plates
  • L-SB-0008-20 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. L-sb-0048-08, pg007-07, pg016-01, pg015-01, pg004-97, pg003-97, pg003-93, pg002-90, l-sb-0048-08, pg007-07, pg016-01, pg015-01, pg004-97,
  • L-TT-0284-20 - EQUIPMENT: Tt: for proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front mi
  • L-TT-0281-20 - ELECTRICAL SYSTEM: Tt: some customers may encounter bluetooth? Connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent bluetooth? Failure to connect to the vehicle when first turning on the vehicle. ?Various bluetooth? Audio functi
  • L-SB-0060-13 Obs - EQUIPMENT: Tsb: february 06, 2020: this bulletin is now obsolete. Please see l-sb-0003-20.
  • L-SB-0003-20 - EQUIPMENT: Tsb: some 2006 ? 2020 model year lexus vehicles may exhibit odors that naturally occur from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bull
  • KLG - Dealer Pac - AIR BAGS: The data communication module (dcm) in the subject vehicles are equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due to incorrect prog
  • 19LE05 - Dealer - AIR BAGS: The data communication module (dcm) in the subject vehicles is equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due to incorrect prog
  • 19LE05 - Dealer - ELECTRICAL SYSTEM:SOFTWARE: Dealer package: december 10, 2019 vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from customer support program 19le05 and added to limited service campaign klg.
  • L-SB-0170-17_Rev - EQUIPMENT: Tsb: revision notice december 10, 2019 rev2: ? The parts information and required tools & equipment sections have been updated. November 14, 2018 rev1: ? The parts information and required tools & equipment sections have been updated. Any
  • KLG_Dealer Packa - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Dealer package: 12/10/2019 vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from customer support program 19le05 and added to limited service campaign klg. The data communication module (dcm) in the subject v
  • KLG_Area Letter_ - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Area letter: the data communication module (dcm) in the subject vehicles are equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due to i
  • L-TT-0235-17_Rev - EQUIPMENT ADAPTIVE/MOBILITY: Tt: hvac drain tube is found to blocked/clogged.
  • 19LE05_Dealer Pa - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Dealer package: the data communication module (dcm) in the subject vehicles is equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due to
  • 19LE05-KLG - TI- - EQUIPMENT: Technical instructions: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year ls, 2013 ? 2016 model year ls hybrid, 2011 ?
  • 19LE05 - Dealer - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Dealer package: the data communication module (dcm) in the subject vehicles is equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due to
  • 19LE05 - Area Le - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Area letter: the data communication module (dcm) in the subject vehicles is equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due to in
  • 19LE05 - Region - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Region email: the data communication module (dcm) in the subject vehicles is equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due to
  • L-TT-0221-17_Rev - STEERING: Tt: some customers may encounter bluetooth? Connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth? Failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth? Audio functions a
  • KLG - Dealer Pac - EQUIPMENT: Dealer package: 10/02/19 klg: vehicle applicability for remedy in relation to safety connect subscription. The data communication module (dcm) in the subject vehicles are equipped with software to identify the location of the vehicle using
  • KLG_TI_091319 - EQUIPMENT: Technical instructions: technical instructions for limited service campaign safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year ls, 2013 ? 2016 model year ls hybrid, 2011 ? 2017 model year gs, 2016 ? 2017 mode
  • KLG_Dealer Packa - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Dealer package: the data communication module (dcm) in the subject vehicles are equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due t
  • KLG_TI_v.2_09121 - EQUIPMENT: Technical instructions: technical instructions for limited service campaign safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year ls, 2013 ? 2016 model year ls hybrid, 2011 ? 2017 model year gs, 2016 ? 2017 mode
  • KLG_TI_091219 - EQUIPMENT: Technical instructions: technical instructions for limited service campaign safety connect system ? Vehicle location inaccurate certain 2011 ? 2017 model year ls, 2013 ? 2016 model year ls hybrid, 2011 ? 2017 model year gs, 2016 ? 2017 mode
  • KLG_Dealer Packa - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Dealer package: the data communication module (dcm) in the subject vehicles are equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due t
  • KLG_Dealer Email - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Dealer email: the data communication module (dcm) in the subject vehicles are equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due to
  • KLG_Region Email - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Region email: the data communication module (dcm) in the subject vehicles are equipped with software to identify the location of the vehicle using the global positioning system (gps) to support features of the safety connect system. Due to
  • L-SB-0001-18-Rev - ENGINE (PWS): Tsb: revision notice july 01, 2019 rev1: g1668 applicability has been updated to include 2019 ? 2020 model year lexus vehicles. G2158 the techstream preparation and process overview sections have been updated. Any previous printed versions
  • L-SB-0060-13_Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: some 2006 2020 model year lexus vehicles may exhibit odors that naturally occur from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bullet
  • L-SB-0018-14_Rev - EQUIPMENT: Tsb: revision notice june 13, 2019 rev2: ? Applicability has been updated to include 2018 ? 2019 model year lexus vehicles. March 13, 2017 rev1: ? Applicability has been updated to include 2015 ? 2017 model year lexus vehicles. ? The parts
  • L-TT-0221-17_Rev - ELECTRICAL SYSTEM:SOFTWARE: Tt: some customers may encounter bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various bluetooth audio functions a
  • L-SB-0017-19 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: some 2010 ? 2019 model year lexus vehicles may exhibit paint stains after the removal of rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the rapgard?. The wrinkles may trap water and c
  • L-SB-0014-08_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: obsolete notice april 4, 2019: this bulletin is now obsolete. Please see l-sb-0017-19.
  • L-TT-0218-17-Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory. 1. First type is generation 6 or 7 which utilizes hdd (hard disc drive). Pioneer models that begin with nxh, h
  • L-SB-0110-17_Rev - ENGINE AND ENGINE COOLING: Tsb: revision notice december 14, 2018 rev1: ? Applicability has been updated to exclude 2016 model year rx450h vehicles. ? The production change information section has been updated. Any previous printed versions of this bulletin should b
  • L-TT-0235-17_Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: hvac drain tube is found to blocked/clogged.
  • L-SB-0088-15 - ELECTRICAL SYSTEM: Lsb: this bulletin includes basic procedures for preforming a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the repair manual while performing the rescue charge. The grx-5100 should be
  • L-SB-0170-17-Rev - EQUIPMENT: Tsb: revision notice november 14, 2018 rev1: ? The parts information and required tools & equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. Supersession notice the information containe
  • L-SB-0045-12 Rev - ENGINE (PWS): Tsb: revision notice december 13, 2017 rev1: applicability has been updated to include 2013 ? 2017 model year rx 450h vehicles. The introduction and repair procedure sections have been updated. Any previous printed versions of this bulletin
  • L-TT-0182-15 - ELECTRICAL SYSTEM: Tt: rev1 iphone text messages do not appear on multimedia display.
  • L-SB-0045-12 Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: revision notice december 13, 2017 rev1: ? Applicability has been updated to include 2013 ? 2017 model year rx 450h vehicles. ? The introduction and repair procedure sections have been updated. Any previous printed versions of this bull
  • L-TT-0202-16 - ELECTRICAL SYSTEM:SOFTWARE: Tt: some customers may experience difficulty programming homelink.
  • L-SB-0010-15 - EQUIPMENT: Lsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • L-TT-0100-12 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: condition - (a) some customers/technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (b) some customers may experience a condition where the mirrors do
  • L-SB-0010-12 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: this bulletin is now obsolete. Please see l-sb-0032-15.
  • L-TT-0200-16 - EQUIPMENT: Tt: when replacing the hard disk drive (hdd) follow the instructions below.
  • L-SB-0014-16 - EQUIPMENT: Lsb: the purpose of this technical service bulletin is to elevate awareness and provide best practices for leather care in lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle owner's
  • LSB-0020-15 Rev1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Lsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, paristic drain, or while demonstrating vehi
  • L-TT-0118-13 Rev - ELECTRICAL SYSTEM: Techtip: condition: the customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
  • L-TT-0172-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: techstream health check results screen shows "yes" for a telematics ecu (dcm) calibration update regardless of whether a calibration update is available or not. The issue is related to the techstream software and will be corrected in a
  • L-SB-0032-15 - ELECTRICAL SYSTEM:SOFTWARE: Lsb: lexus enform? Apps will be periodically updated via an over-the-air update system. Updates can come in "optional" or "mandatory" form. The update process will take approximately 1 minute for each application requiring an update. Follow
  • L-TT-0105-12 Rev - ELECTRICAL SYSTEM: Some iphone ios 5 customers with denso (emvn) head units may experience an error message when they attempt to use the enform application.
  • L-TT-0106-12 Rev - ELECTRICAL SYSTEM: Some iphone ios 5 customers with denso (emvn) head units may experience an ipod authoratizatioon error when they plug their iphone into the usb port.
  • L-TT-0107-12 - ELECTRICAL SYSTEM: Customers who purchase new or replacement iphones running ios 6 may find that lexus enform application will not launch on the iphone. The issue can occur when the customer restores/transfers their apps, contacts, etc.
  • L-TT-0106-12 - ELECTRICAL SYSTEM: Some iphone ios 5 customers with denso premium hdd navigation (avn) or display navigation w/entune (dne) head units may experience an ipod authorization error when they plug their iphone into the usb port.
  • L-TT-0105-12 - ELECTRICAL SYSTEM: Some iphone ios 5 customers with denso (emvn) head units may experience an error message when they attempt to use the enform application.
  • L-TT-0104-12 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some customers may experience no sound or very low sound from pandora or iheartradio when using enform on iphones running ios 6 or later.
  • L-TT-0102-12 - ELECTRICAL SYSTEM: Some customers who have updated their apple iphones to ios 6 may encounter no sound from the audio system when selecting the bt audio tab on the media screen.
  • L-TT-0101-12 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Some customers may experience no sound or very low sound from pandora or iheartradio when using enform on iphones running ios 6 or later.
  • Lexus Floor Mat - EQUIPMENT ADAPTIVE/MOBILITY: In the recent bi-annual floor mat reminder letter distributed november, 2012, lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
  • L-TT-0111-13 - AIR BAGS: Lexus vehicles are equipped with srs, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the srs airbags or pretensioner devic
  • L-TT-0067-11 Rev - EQUIPMENT:ELECTRICAL: Technicians should confirm the following key points to minimize the potential for future mil "on" concerns after hv battery replacement.
  • L-SB-0015-10 Rev - ELECTRICAL SYSTEM:SOFTWARE: Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin de
  • L-SB-0003-13 - ELECTRICAL SYSTEM:SOFTWARE: Lexus models equipped with the premium hss navigation(emv-n) system require a sst usb drive to update the map, points of interest, gracenote, and system software. The sst is used with all vehicles to deliver the update, however a unique ac
  • L-SB-0002-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Lexus models equipped with the premium hdd navigation (emv-n) system will periodically require an update to the gracenote? Database. Gracenote? Includes detailed information for songs (i.E. Genre, artist, song title, album name, etc.). The
  • L-SB-0066-11 Rev - ELECTRICAL SYSTEM: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other com
  • L-TT-0116-13 - ELECTRICAL SYSTEM: Navigation/ multi info display day mode operation
  • L-TT-0114-13 - STEERING: STEERING WHEEL/HANDLE BAR: The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side.
  • L-SB-0012-13 - EQUIPMENT:ELECTRICAL: Some 2013 model year es 300h/350 and rx 350/450h vehicles equipped with lexus display audio (non-navigation) may experience a transition delay on the display screen when shifting the vehicle from ?R? To ?D? And while an object is being dete
  • L-SB-0010-13 - PARKING BRAKE: A new special service tool (sst 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the b
  • L-SB-0009-13 - ELECTRICAL SYSTEM: Some 2013 model year lexus vehicles may exhibit one or more of the following conditions: bluetooth? Is inoperative where the phone and bluetooth? Menu icons are grayed out and cannot be accessed. Sirius xm traffic information is slow to u
  • L-SB-0007-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Some customers may inquire about the frequency and power output of the smart key/smart entry systems used on various models. The smart key/smart entry systems conform to all applicable fcc rules. This bulletin details the applicable specifi
  • L-TT-0118-13 Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The customer is unable to delete their call history or contacts from the vehicle. The delete soft button on the multi-information display is greyed out and not selectable.
  • L-TT-0118-13 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: The customer is unable to delete their call history or contacts from the vehicle. The delete soft button on the multi-information display is greyed out and not selectable.
  • L-SB-0155-11 Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Some 2010 - 2013 model year rx 450h vehicles may exhibit a mil "on" condition with diagnostic trouble codes (dtcs) P3190 and P0A0F with information code 204 present. Refer to the repair procedure in this bulletin to address this condition.
  • L-TT-0155-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Some technicians are unaware of current 12v battery warranty policies affecting batteries, some of which have been updated on warranty policy 4.10.
  • L-TT-0118-13 - ELECTRICAL SYSTEM: The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
  • L-TT-0144-13 - ELECTRICAL SYSTEM: Customers complain of bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the c
  • L-TT-0126-13 - ELECTRICAL SYSTEM: Some lexus vehicles equipped with text reply functionality may display a greyed out text reply button in the function is not supported by the customer's cellular telephone.
  • L-TT-0155-14 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Some technicians are unaware of current 12v battery warranty policies affecting batteries, some of which have been updated on warranty policy 4.10.
  • L-SB-0009-13 Rev - EQUIPMENT:ELECTRICAL: Some 2013 model year lexus vehicles may exhibit one or more of the following conditions: bluetooth? Is inoperative where the phone and bluetooth? Menu icons are grayed out and cannot be accessed, siriusxm traffic information is slow to up
  • L-SB-0179-17 - EQUIPMENT:OTHER:LABELS: Tsb: supersession notice the information contained in this bulletin supersedes sb nos. L-sb-0048-08, pg007-07, pg016-01, pg015-01, pg004-97, pg003-97, pg003-93, and pg002-90. Service bulletin nos. L-sb-0048-08, pg007-07, pg016-01, pg015-01,
  • L-SB-0113-12_Rev - ELECTRICAL SYSTEM: Tsb: revision notice november 22, 2017 rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a lexus vehicle becomes submerge
  • L-SB-0060-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice november 10, 2016 rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable lexus vehicles. ? The parts information section has been updated. Any previous printed versions of this bulletin
  • L-TT-0162-14 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones os 4.4 or later. This condition tends to occur to customers who have many previous text
  • L-TT-0212-16 - WHEELS:LUGS/NUTS/BOLTS/STUDS: Tt: front brake vibration key points: * issue can occur at any time if improper torque is applied on lug nuts * over time, even one lug nut over or under torqued, can cause a vibration issue * when lug nuts are over torqued, this causes
  • L-SB-0074-09 Rev - BACK OVER PREVENTION: Tsb: revision notice october 11, 2016 rev1: ? Applicability has been updated to include 2011 ? 2015 model year rx 330 and rx 350 vehicles. Any previous printed versions of this bulletin should be discarded. Some rx 330/350 vehicles may
  • L-TT-0158-14 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tech tip: greenhouse gas logic (ghg) has been implemented on toyota a/c systems to reduce tailp
  • L-SB-0018-14 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Tsb: some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (arinix?Tip) is now available to help minimize futu
  • L-SB-0015-10 Rev - UNKNOWN OR OTHER: Tsb: obsolete notice-june 12, 2014: this bulletin is now obsolete.
  • L-SB-0021-14 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bullet
  • L-TT-0129-13 - ELECTRICAL SYSTEM: Tech tip: tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
  • L-TT-0160-14 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tech tip: safety connect/lexus enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the dcm will b
  • L-SB-0025-14 Rev - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0025-14 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0170-17 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes sb no. L-sb-0074-14. ? The parts information, required tools & equipment, and on-vehicle data navigation update sections have been updated. Lexus models equipped
  • L-SB-0169-17 - ELECTRICAL SYSTEM:SOFTWARE: Tsb: supersession notice the information contained in this bulletin supersedes sb no. L-sb-0073-14. ? The required tools & equipment section has been updated. Lexus models equipped with the hdd navigation (emv-n) system will periodically re
  • L-TT-0190-15_Rev - EXTERIOR LIGHTING:HEADLIGHTS: Tt: some vehicles with aftermarket headlamps (non oem) are being repaired/replaced under warranty with oem equipment.
  • L-TT-0227-17_Rev - EQUIPMENT: Tt: previously, an error message was received when performing dcm activation initiated by techstream. This condition has been remedied, and dcm activation utilizing techstream can now be resumed.
  • L-SB-0021-14 Rev - EQUIPMENT: Tsb: revision notice: applicability section has been updated to include 2016-2017 applicable model year lexus vehicles. The repair procedure section, required tools & equipment section, and the repair procedure section has been updated.
  • L-TT-0118-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Techtip: condition: the customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
  • L-SB-0010-15 - EQUIPMENT: Lsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • L-TT-0172-15 - ELECTRICAL SYSTEM:SOFTWARE: Tt: techstream health check results screen shows "yes" for a telematics ecu (dcm) calibration update regardless of whether a calibration update is available or not. The issue is related to the techstream software and will be corrected in a
  • L-SB-0032-15 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Lsb: lexus enform? Apps will be periodically updated via an over-the-air update system. Updates can come in ?Optional? Or ?Mandatory? Form. The update process will take approximately 1 minute for each application requiring an update. Follow
  • L-TT-0100-12 Rev - POWER TRAIN: Tsb: condition - (a) some customers/technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (b) some customers may experience a condition where the mirrors do
  • L-SB-0010-12 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: this bulletin is now obsolete. Please see l-sb-0032-15.
  • L-TT-0227-17 - EQUIPMENT:ELECTRICAL: Tt: an error message is received when performing dcm activation initiated by techstream. This is a known condition and will be remedied in the near future. Please discontinue dcm activations utilizing techstream until further notice.
  • Safety Connect U - AIR BAGS: A recent review of our records indicated that your safety connect system is not active and needs to be activated in order for services to work.
  • L-TT-0001-10 - ENGINE (PWS): Starting with the 2010 model year, lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
  • L-TT-0121-13 - EQUIPMENT: Since my 2012 several different update or upgrade usb ssts have been issued for lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
  • L-SB-0153-11 Rev - EQUIPMENT ADAPTIVE/MOBILITY: 2013 ? 2014 model year vehicles are equipped with driver?S side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as w
  • L-SB-0046-11 Rev - EQUIPMENT: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage condition
  • L-SB-0019-13 - ELECTRICAL SYSTEM: Some 2012 ? 2013 model year rx 350 or rx 450h vehicles may display a ?Back door open? Or ?Key detected in vehicle? Warning message intermittently on the combination meter while the vehicle is in motion. This message may be triggered if the
  • L-SB-0003-13 Rev - EQUIPMENT: Lexus models equipped with the premium hdd navigation (emv-n) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. The sst is used with all the vehicles to deliver the
  • L-SB-0002-13 Rev - EQUIPMENT: Lexus models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. The sst is used with all the vehicles to delive
  • L-SB-0090-08 Rev - VISIBILITY:WINDSHIELD: If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the wi
  • L-TT-0129-13 - VISIBILITY: Tips for writing a dpr (dealer product report) on manufacturing issues for windows and windshields.
  • L-TT-0031-10 Rev - EQUIPMENT: Certain service publications, technical service bulletins, service campaign technical instructions and service & parts operation communication bulletins may reference specifically required adhesives and sealants
  • L-TT-0068-11 Rev - TIRES: Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only.
  • L-SB-0017-12 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: If the vehicle is put into storage, the state of charge (soc) of its hv battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Pleas
  • L-TT-0141-13 - ELECTRICAL SYSTEM:SOFTWARE: Some customers may report the following conditions with the podcast application on iphones running ios 7.0 and later: while playing a podcast the system will jump to the next podcast podcast will intermittently restart at the beginning of
  • L-TT-0140-13 - ELECTRICAL SYSTEM: Itunes radio is a new feature for iphone 4, 4s, 5, 5s, and 5c running ios 7 or later. This feature does work with the in-vehicle audio system either via bluetooth or by usb cable. Details on how to access this feature are described below.
  • L-TT-0139-13 - EQUIPMENT: Customers using iphone 4, 4s, 5, 5s, or 5c running ios 7.0 or later now have the ability to make facetime audio calls (no video). When a customer is paired by bluetooth hands free and they make a facetime audio call the vehicle radio will t
  • L-TT-0132-13 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with xm satellite radio inc. After entering into a contract, registration of an 8-digit xm radio id is required. This 8
  • L-SB-0060-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Some 2006 ? 2014 model year lexus vehicles may exhibit odors naturally occurring from the hvac system and/or related environmental factors. Although there is no way to eliminate these odors, follow the general procedure in this bulletin to
  • L-TT-0095-12 - ENGINE AND ENGINE COOLING:COOLING SYSTEM: If a customer states there is an unpleasant odor in the vehicle from the hvac system, there are various factors that may be involved.
  • L-TT-0144-13 - EQUIPMENT:ELECTRICAL: These concerns can be caused by changes made on the customer?S phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone d
  • L-TT-0121-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): My 2013 gen 7 navigation systems use a usb sst to update the firmware and map. My 2014 is and gx models incorporate a gen 8 navigation system that uses a usb stick to update the firmware only. Refer to the chart below for a comprehensive l
  • L-TT-0142-13 - ENGINE (PWS): Starting with the 2010 model year, lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
  • L-SB-0003-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin is now obsolete. Please see l-sb-0074-14.
  • L-SB-0002-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin is now obsolete. Please see l-sb-0073-14.
  • L-TT-0031-10 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Adhesive & sealant cross reference information
  • L-TT-0145-13 - VISIBILITY: Spots in window glass
  • L-SB-0143-11 Rev - SEATS: Beginning in 1998, lexus introduced side airbags as optional equipment. Lexus does not recommend replacement of original seat covers with non-lexus leather or other seat cover materials on vehicles due to the following: seat covers not rec
  • L-TT-0126-13 - ELECTRICAL SYSTEM:SOFTWARE: Some lexus vehicles equipped with text reply functionality may display a greyed out text reply button if the function is not supported by the customers cellular telephone.
  • L-SB-0024-12 Rev - TIRES: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remai
  • L-BO-004-05 Obso - VISIBILITY: This bulletin is now obsolete. Please see l-sb-0092-13.
  • L-SB-0092-13 - VISIBILITY: The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • L-TT-0111-13 - AIR BAGS: Lexus vehicles are equipped with supplemental restraint systems (srs), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the s
  • L-TT-0149-14 - BRAKES (PWS): Brake system warning light on, master cylinder reservoir fluid level is low.
  • L-TT-0221-17 - ELECTRICAL SYSTEM:SOFTWARE: This bulletin is regarding the diagnosis of bluetooth connectivity complaints: some customers may encounter bluetooth? Connectivity concerns such as: difficulty to pair the phone. Intermittent bluetooth? Failure to connect to the vehicle wh
  • L-SB-0018-14_Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: revision notice march 13, 2017 ? Applicability has been updated to include 2015-2017 model year lexus vehicles. Some vehicles in particular geographic areas may exhibit a condition where the hvac evaporator drain hose has become obst
  • L-SB-0014-08_Rev - STRUCTURE:BODY: Tsb: revision notice march 22, 2017 rev2: ? Applicability has been updated to include 2016-2017 model year lexus vehicles. ? February 11, 2015 rev1: applicability has been updated to include 2006 ? 2015 model year lexus vehicles. On some
  • L-TT-0218-17 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory.
  • L-SB-0110-17 - BACK OVER PREVENTION: Tsb: some 2010 ? 2016 model year rx 450h vehicles may exhibit a squawk and/or a knocking type noise coming from the engine compartment when releasing the brake pedal. Follow the repair procedure in this bulletin to address this condition.
  • L-TT-0218-17_Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory. 1. First type is generation 6 or 7 which utilizes hdd (hard disc drive). Pioneer models that begin with nxh, ha
  • L-SB-0001-18 - ELECTRICAL SYSTEM: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. L-sb-0021-14. * applicability has been updated to include applicable 2018 models and 2016 * 2018 model year rc 300 and 2015 * 2018 model yea
  • L-SB-0014-16_Rev - EQUIPMENT: Tsb: revision notice january 19, 2018 rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this service bulletin is to elevate awaren
  • L-TT-0218-17_Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory. 1. First type is generation 6 or 7 which utilizes hdd (hard disc drive). Pioneer models that begin with nxh, ha
  • L-SB-0021-14_Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: obsolete notice january 22, 2018: this bulletin is now obsolete. Please see l-sb-0001-18.
  • L-TT-0235-17 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tt: hvac drain tube is found to blocked/clogged.
  • L-SB-0074-14_Obs - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: obsolete notice october 26, 2017: this bulletin is now obsolete. Please see l-sb-0170-17.
  • L-SB-0073-14_Obo - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: obsolete notice october 26, 2017: this bulletin is now obsolete. Please see l-sb-0169-17.
  • L-TT-0162-14 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones os 4.4 or later. This condition tends to occur to customers who have many previous text
  • L-TT-0144-13 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: some customers may encounter bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. Various bluetooth audio functions are no lon
  • L-TT-0121-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tt: refer to the chart below for a comprehensive list of the current and previously issued usb ssts and their applicability. This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or re
  • L-SB-0074-14 Rev - ELECTRICAL SYSTEM:SOFTWARE: Lsb: lexus models equipped with the hdd navigation (emv-n) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. The sst is used with all vehicles to deliver the upda
  • L-SB-0073-14 Rev - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Lsb: lexus models equipped with the hdd navigation (emv-n) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (e.G., genre, artist, song title, album name, etc.). The grac
  • L-SB-0021-15 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Lsb: some 2010 - 2015 model year rx 450h vehicles may exhibit a condition of mil "on" with dtc(s) P2111 and/or P0A0F after a cold soak. Follow the repair procedure in this bulletin to address this condition.
  • L-SB-0066-11 Rev - ELECTRICAL SYSTEM: Lsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • L-TT-0144-13 Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: difficulty to pair the phone, intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle, various bluetooth audio functions are no lon
  • L-TT-0126-13 Rev - EQUIPMENT:ELECTRICAL: Tt: some lexus vehicles equipped with text reply functionality may display a greyed out text reply button if the function is not supported by the customer's cellular telephone.
  • L-SB-0014-08 Rev - STRUCTURE:BODY: Lsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the rapgard. These wrinkles sometimes trap water and c
  • L-TT-0164-14 Rev - EQUIPMENT:ELECTRICAL: Tt: customer complains of various bluetooth connectivity concerns after upgrading to ios 8.0x. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed through the aud
  • L-TT-0172-15 - EQUIPMENT:ELECTRICAL: Tt: techstream health check results screenshots "yes" for a telematics ecu (dcm) calibration update regardless of whether a calibration update is available or not. The issue is related to the techstream software and will be corrected in a f
  • L-TT-0182-15 - EQUIPMENT:ELECTRICAL: Tt: iphone text messages do not appear on multimedia display.
  • L-SB-0020-15 - ELECTRICAL SYSTEM: Lsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
  • L-SB-0015-15 - ELECTRICAL SYSTEM: Lsb: some 2010 - 2015 applicable lexus vehicles equipped with a remote engine starter (res+) includes carfinder, a feature which utilizes gps technology to help locate a customer's vehicle on a map. If a customer has a carfinder that is ino
  • L-SB-0074-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: revision notice: the parts information section, and required tools & equipment section has been updated. Lexus models equipped with the hdd navigation (emv-n) system require a special service tool (sst) usb drive to update the map, p
  • L-SB-0084-16 - EQUIPMENT:ELECTRICAL: Tsb: some 2010 - 2015 model year lexus vehicles with the res+ accessory may exhibit a condition of not being able to remote start the vehicle through their smart phone application in some areas. The user will receive a mobile device messag
  • L-SB-0073-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: revision notice: the required tools & equipment section has been updated. Lexus models equipped with the hdd navigation (emv-n) system will periodically require an update to the gracenote? Database. Gracenote? Includes detailed info
  • L-TT-0164-14 Rev - EQUIPMENT:ELECTRICAL: Tt: customer complains of various bluetooth connectivity concerns after upgrading to ios 8.0x. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed through the aud
  • L-TT-0172-15 - EQUIPMENT:ELECTRICAL: Tt: techstream health check results screenshots "yes" for a telematics ecu (dcm) calibration update regardless of whether a calibration update is available or not. The issue is related to the techstream software and will be corrected in a f
  • L-TT-0144-13 Rev - EQUIPMENT:ELECTRICAL: Tt: some customers may encounter bluetooth connectivity concerns such as: difficulty to pair the phone, intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle, various bluetooth audio functions are no lon
  • L-TT-0126-13 Rev - EQUIPMENT:ELECTRICAL: Tt: some lexus vehicles equipped with text reply functionality may display a greyed out text reply button if the function is not supported by the customer's cellular telephone.
  • L-SB-0014-08 Rev - STRUCTURE:BODY: Lsb: on some vehicles, when rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the rapgard. These wrinkles sometimes trap water and c
  • L-SB-0066-11 Rev - ELECTRICAL SYSTEM: Lsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • L-TT-0182-15 - EQUIPMENT:ELECTRICAL: Tt: iphone text messages do not appear on multimedia display.
  • L-SB-0020-15 - ELECTRICAL SYSTEM: Lsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
  • L-SB-0015-15 - ELECTRICAL SYSTEM: Lsb: some 2010 - 2015 applicable lexus vehicles equipped with a remote engine starter (res+) includes carfinder, a feature which utilizes gps technology to help locate a customer's vehicle on a map. If a customer has a carfinder that is ino
  • L-SB-0021-15 - ENGINE AND ENGINE COOLING: Lsb: some 2010 - 2015 model year rx 450h vehicles may exhibit a condition of mil "on" with dtc(s) P2111 and/or P0A0F after a cold soak. Follow the repair procedure in this bulletin to address this condition.
  • L-TT-0142-13 - ENGINE AND ENGINE COOLING: Tech tip: starting with the 2010 model year, lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil, including: reduced friction and wear on engine surfaces, improved fue
  • L-TT-0162-14 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tech tip: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running kitkat 4.4 or later. This condition tends to occur to customers who have
  • L-TT-0164-14 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tech tip: customer complains of carious bluetooth connectivity concerns after upgrading to ios 8.0 and later. Conditions typically experienced include inability to pair the iphone to the system, poor sound quality during phone calls placed
  • L-TT-0121-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tech tip: my 2013 gen 7 navigation systems use a usb sst to update the firmware and map. My 2014 is and gx models incorporate a gen 8 navigation system that uses a usb stick to update the firmware only. Refer to the chart below for a compre
  • L-SB-0021-14 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM): Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bullet
  • L-SB-0001-11 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: world standard (ws) automatic transmission fluid (atf) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with atf-ws in lexus vehicles re
  • L-SB-0003-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: obsolete notice-october 1, 2014: this bulletin is now obsolete. Please see l-sb-0074-14.
  • L-SB-0002-13 Rev - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: obsolete notice-october 1, 2014: this bulletin is now obsolete. Please see l-sb-0073-14.
  • L-SB-0074-14 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: lexus models equipped with the hdd navigation (emv-n) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote?, and system software. The sst is used with all vehicles to deliver the update
  • L-SB-0073-14 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Tsb: lexus models equipped with the hdd navigation (emv-n) system will periodically require an update to the gracenote? Database. Gracenote? Includes detailed information for songs (e.G., genre, artist, song title, album name, etc.). The gr
  • L-TT-0121-13 - EQUIPMENT:ELECTRICAL: Tt: refer to the chart below for a comprehensive list of the current and previously issued usb ssts and their applicability. This is only a reference list of tools that might be in a dealership inventory and not meant to be a diagnostic or
  • L-SB-0106-14 - EQUIPMENT ADAPTIVE/MOBILITY: Tsb: the purpose of this general information service bulletin is to announce sub-component diagnosis and replacement is now available for the hybrid transaxle assembly equipped on 2011 - 2015 model year ct 200h, 2010 - 2012 model year hs 25
  • L-SB-0025-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0014-16 - EQUIPMENT: Lsb: the purpose of this technical service bulletin is to elevate awareness and provide best practices for leather care in lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle owner's
  • L-SB-0020-15 REV - ELECTRICAL SYSTEM: Lsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, paristic drain, or while demonstrating vehi
  • L-TT-0162-14 REV - EQUIPMENT: Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones os 4.4 or later. This condition tends to occur to customers who have many previous text
  • L-TT-0144-13 REV - EQUIPMENT: Tt: some customers may encounter bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. Various bluetooth audio functions are no lon
  • L-TT-0121-13 REV - EQUIPMENT: Tt: refer to the chart below for a comprehensive list of the current and previously issued usb ssts and their applicability. This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or re
  • L-SB-0074-14 REV - EQUIPMENT: "lsb: lexus models equipped with the hdd navigation (emv-n) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote?, and system software. The sst is used with all vehicles to deliver the upd
  • L-SB-0073-14 REV - EQUIPMENT: Lsb: lexus models equipped with the hdd navigation (emv-n) system will periodically require an update to the gracenote database. Gracenote includes detailed information for songs (e.G., genre, artist, song title, album name, etc.). The grac
  • L-SB-0088-15 - ELECTRICAL SYSTEM: Lsb: this bulletin includes basic procedures for preforming a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the repair manual while performing the rescue charge. The grx-5100 should be
  • L-TT-0202-16 - ELECTRICAL SYSTEM: Tt: some customers may experience difficulty programming homelink.
  • L-SB-0009-13 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • L-SB-0002-13B - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • L-SB-0017-12 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Summary to be provided on a future date.
  • L-SB-0009-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • L-TT-0133-13 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Summary to be provided on a future date.
  • L-SB-0012-13 - BACK OVER PREVENTION: CAMERA SYSTEM: Summary to be provided on a future date.
  • L-SB-0003-13 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • L-TT-0107-12 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • L-TT-0106-12 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • L-TT-0105-12 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • L-TT-0102-12 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • L-TT-0101-12 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Summary to be provided on a future date.
  • L-TT-0155-14 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Summary to be provided on a future date.
  • L-TT-0154-14 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • L-TT-0135-13 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Summary to be provided on a future date.
  • L-SB-0017-14 - FUEL SYSTEM, GASOLINE: Summary to be provided on a future date.
  • L-TT-0162-14 - ELECTRICAL SYSTEM: Lexus: es300h customers may experience disconnections or loss of bluetooth , which may occur when customers have previous text messages on the phone. *lj
  • POL14-02 - ENGINE AND ENGINE COOLING: Lexus: some of the vehicles are experiencing oil leaks from the engine coolers. *lj
  • LSB-0143-11 - EQUIPMENT ADAPTIVE/MOBILITY: Lexus: information regarding the seat cover replacement, equipped with side air bags, the modifications that might negatively affect side air bag performance can result in severe injuries. *pe
  • LSB-0129-12-1 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Lexus: on some vehicles, the repair procedure addresses the condition of mil on with diagnostic trouble code (dtc) P219A or P219B and to reduce the occurring condition, the ecm (pcm) logic was modified. Module 2012-2013 es350, rx350.
  • LSB-0019-13 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Lexus: while driving, some vehicles would display an intermittent warning message, triggered by courtesy switch in back door lock when door is changed to open position, with hatch in closed position. Models 2012-2013 rx350, rx450h.
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072. Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.On january 27, 2023, nhtsa opened defect petition (dp) 22-005 to evaluate the subject matter described in the petition. On june 24, 2023 and as supplemented on june 25, 2023, the petitioner notified nhtsa he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioners withdrawal, dp22-005 is closed. Closure of this dp does not represent a determination by nhtsa regarding the subject matter of the petition.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C0140 [2] C0140
  • C0141 [2] C0141
  • U1400 [2] U1400
  • P0A0F [3] Engine Failed to Start
  • P3190 [1] P3190
  • P2111 [2] Throttle Actuator Control System - Stuck Open
  • P219A [1] Bank 1 Air/Fuel Ratio Imbalance
  • P219B [1] Bank 2 Air/Fuel Ratio Imbalance
  • C1391 [1] C1391
  • C1428 [1] Damper RR Circuit Failure
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
CrashNoY 1 InjuredNone20210627

The contact owns a 2013 lexus rx450h. The contact stated while driving at an unknown speed, the contact had crashed into a tree which resulted in the airbags not deploying. The contact does not remember anything between driving on the highway and waking up in an ambulance. The contact sustained shoulder, neck, and mild concussion and sought medical treatment. The vehicle was towed to a tow yard where it was awaiting diagnosis. The manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was approximately 105,606.

NoFireN NoneNone20201030

My car blew up. The engine caught fire as i was driving on the highway. Mile marker 372 i95s. I saw smoke coming out of the engine and then fire started so i pulled over on the left shoulder and the fire burst into full flames

NoFireN NoneNone20201029

My car blew up. The engine caught fire as i was driving on the highway. Mile marker 372 i95s. I saw smoke coming out of the engine and then fire started so i pulled over on the left shoulder and the fire burst into full flames

NoNoN NoneNone20201001

Tl* the contact owns a 2013 lexus rx 350. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the steering wheel, without warning. The contact had taken the vehicle to lexus of tampa bay (5852 n. Dale mabry hwy, tampa, fl 33614) where the mechanic was unable to diagnose the cause of the failure. The contact stated that the failure had gotten worse over time. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

NoNoN NoneNone20200930

Tl* the contact owns a 2013 lexus rx 350. The contact stated that while driving at various speeds, an abnormal rattling sound was coming from the steering wheel, without warning. The contact had taken the vehicle to lexus of tampa bay (5852 n. Dale mabry hwy, tampa, fl 33614) where the mechanic was unable to diagnose the cause of the failure. The contact stated that the failure had gotten worse over time. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

NoNoN 1 InjuredNone20200907

Sunroof exploded while driving on the highway, raining glass on the driver, who sustained minor cuts.

NoNoN NoneNone20200905

Turning steering wheel causing dash cutoff. Seats aren't resetting to original position. Back hatch will not lift depending on position of steering column

NoNoN NoneNone20200904

Turning steering wheel causing dash cutoff. Seats aren't resetting to original position. Back hatch will not lift depending on position of steering column

NoNoN NoneNone20200414

When pulling out of our neighborhood, my husband slowed down to turn right. Upon turning into the middle lane, all side airbags, front and back blew. While the intensity from the blast rocked the car, there was nothing nearby that he hit. No visible damage was done to the car, with the exception of, the air bags. We had never had any issues with this car, and in fact, had just been at the dealership the saturday prior getting a state inspection and a new battery. The service rep even mentioned how impressed he was that this was the car's first battery in 7 years and over 90k miles. He told us the car looked great and to keep it up! And then tuesday came around and the air bag malfunction occurred. Not only was this an extremely scary event, but it could have been that much worse had my 2 month old son been in the car at the time. We are thankful no one was seriously hurt. However, the story only gets worse with lexus's (toyota headquarters) lack of response. 4/14 ' car towed to dealership 4/16 ' dealership recommends call corporate as it was a malfunction ' i call corporate 4/20 ' call corporate asking where my 24 hour call back was 4/21 - call again asking where my 24 hour call back was 4/22 ' finally get call. Provide statement. Told i will hear from case manager in 7-10 business days for further steps. Asked to fill out nda and send pictures. Nda provided was for wrong car, immediately called back and requested new nda. Emailed pictures. 4/23 ' finally new nda sent and signed. 5/4 ' call corporate wondering when case manager will call 5/11 ' call corporate again asking when i will hear 5/12 ' call again 5/13 ' call again 5/14 ' finally hear from case manager only to be told no one would be coming out to look at the car and a loaner could not be provided because 'it's not their job' requested to speak to their manager - waiting. *tr

NoNoN NoneNone20200221

My 2013 rx450h' abs light suddenly turned on while i was driving in a local road. Along with the abs light, there were brake warning light, master maintenance warning light, slip light on along with "check abs" "brake system malfunction" warning messages appearing on the dash board. Very unsettling. I took the car to a lexus dealership and they retrieved error code as "C1391, abnormal leak in accumulator. " they didn't detect any leakage or moisture in the diagnosis, they recommended to replace the abs actuator and booster bump/accumulator assembly for a price of over $4300. After i did some research of this problem, i ran into many complaint of the same issue with various toyota and lexus cars, especially on hybrid models. I also learned the faulty component is the issue and the issue has been there on my car for a long time without my realizing it. Because 1) the abs assembly would make the chirping sound when i start the car. Since the sound isn't loud, i wasn't aware it was any indication of a problem. 2) i encountered an even more serious symptom of this issue many many times. When i put the gear on reverse shortly after i switch on engine, even while i am stepping on the brake, the car would just move backward, out of control of the brake. I have to release and reapply my foot on the brake to stop its movement. I failed to recognize that this is the symptom of a failing abs actuator earlier, as i thought it was something the hybrid model has with its electric motor kick in instantly. I also learned toyota/lexus offered customer support programs for this specific issue across many models as detailed in this post http://www.Diy-time.Com/automotive/toyota/faulty-brake-actuator-brake-booster-pump-on-toyota-lexus-cars/. Lexus should issue sweeping recall to address this prevalent issue in its products. The issue would lead to real safety issues for drivers.

NoNoN NoneNone20191219

I took my car to dealership for warning lights on, hybrid battery malfunction and brake malfunction. Our local dealership here on guam diagnosed and provided me an estimate of over $4k to replace the brake actuator because it's leaking, along with the pump. Car was in motikn when it first came on.

CrashNoY 1 InjuredNone20191202

Driving in snow storm on side road. Going approx 20 mph road slight incline and curves to left. Tried to turn left and car continued going straight. Anti lock brakes were pumping car seemed to accelerate car headed to telephone pole and hit very directly. Car was totaled telephone pole cracked in half i was thrown into steering wheel windshield and center console. Airbags never deployed. I broke my ribs and was severly bruised and had painful impact injuries. What did the airbag not deploy?

NoNoN NoneNone20190504

Several ecus failed simultaneously. Car would not start, steering locked. Luckily, my car was parked so i did not loose steering while moving.

NoNoN NoneNone20190220

The brake actuator is failing this is a large scale problem as evident on the lexus/toyota forums. Lexus issued a small extended warranty for select models but failed to include all effected models

NoNoN NoneNone20190101

Tl* the contact owns a 2013 lexus rx450h. The contact stated while the brake pedal was applied, the brakes locked up and became difficult to stop the vehicle. The brake system warning light was illuminated. The vehicle was taken to keyes lexus (5905 van nuys blvd, van nuys, ca 91401, (818) 538-2990) where it was diagnosed that the brake actuator needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where the mechanic was informed that the brake actuator needed to be replaced. The manufacturer was contacted but, no further assistance was provided. The failure mileage was 83,000.

CrashNoY 2 Injured1 Dead20180913

Vehicicle shot forward gaining speed with brakes fully applied whch did not engage the brake override of acceleration. Ran through the garage door gaining speed then collided with the garage back wall. There was no control of the vehicle. The adjacent kitchen wall collapsed which moved the refrigerator forward trapping our two friends between it and the kitchen cabinets on the parallel wall. The air bags did not deploy even though the black box indicated the car hit the garage wall at about 17 mph. Black box showed full throttle and total application of brakes. Car was totally out of control and produced horrifying results. One of our friends lapsed into a coma that night and was taken off life support a week later. The other friend is in rehab after suffering a broken femur, a broken pelvis, and several broken ribs. There is no doubt in our minds that the car was at fault and have noted that many lexus vehicles have experienced what we have learned is sudden unintended acceleration. The fact that the air bags did not deploy and at a speed exceeding the nhtsa standards is another serious issue with the lexus. We are horrified about this event that has had such tragic consequences. Please note this occured in a residential neighborhood.

NoFireY NoneNone20180730

Driving down i-85s in between moreland and grantville, ga my car made a thump sound and then cutoff. I pull the car to the side of the interstate to see why it cut off. I exited the car with my passengers and we noticed smoke from the engine area. The next thing we notice is that the car caught fire and went up in flames.

NoNoN NoneNone20180702

Lug nuts on vehicle are 2 piece design with a decorative cap that extends over the physical lug nut. Over time, corrosion builds between the lug nut and decorative cap causing lug nut cap to swell. Eventually, the swelling is so severe that the factory lug wrench will no longer fit over the lug nut. This is a safety concern due to not being able to remove lug nuts in the event of a flat tire. Vehicle is equipped with 21mm lug nuts that swell to 21.65-21.89 or greater. This only occurs on north american-produced rx 350 vehicles. Japanese-production vehicles have a one-piece style lug nut that does not corrode like the two-piece style.

NoNoN NoneNone20180315

Use handbrake every time. There will be an explosion sound from the back when i release my foot. There has always been this problem. I think it is a design flaw. I try to change the brake pads. It has no effect. *tr

NoNoN NoneNone20180314

Use handbrake every time. There will be an explosion sound from the back when i release my foot. There has always been this problem. I think it is a design flaw. I try to change the brake pads. It has no effect. *tr

NoNoN NoneNone20171222

Tl* the contact owns a 2013 lexus rx 350. While driving approximately 70 mph on a highway, the sun roof fractured without warning. There were no injuries. The dealer (gettel toyota of charlotte county, 1801 tamiami trail, punta gorda, fl 33950, (941) 347-6867) replaced the part. The contact was uncertain as to what caused the failure and if it would recur. The dealer and the manufacturer stated there was no recall so the contact was advised to replace the part. The vehicle was repaired. The approximate failure mileage was 39,000. *tt *tr

NoNoN NoneNone20171212

While driving the car on the highway and around town the brake malfunction message comes on and the brake light illuminates along with the abs light and the vehicle stability control light and the traction control light. Diagnostic trouble code C1428 is stored in the vehicle self-diagnostic system. This has happened about six times in the last two months.

NoNoN NoneNone20171130

Recall form abs brake malfunction/accuator issue was corrected prior to my owning the vehicle. The same issue occurred today with the lights illuminating stating "brake failure" "check brakes". Appears to be a known issue.

NoNoN NoneNone20171116

My lexus vehicle has been having issues with its locks and trunk. Sometimes the trunk cannot be opened at all even if i attempt to open it manually. Also, my doors have to be manually locked most of the time. Sometimes the vehicle will lock/unlock using the remote. However, most of the time i have to manually lock and unlock all of the doors. There are tons of videos on youtube about this issue which has to do with the lock actuators. There are also a plethora of forums on this issue as well. Many individuals have chosen to not replace the lock actuators that each individual door has because it is very costly. I have also read that sometimes the lock actuators will have to be replaced more than once, this is a common design flaw for my car as well as other lexus vehicles. Even newer model lexus vehicles are having this issue. Obviously this issue is a design flaw and defect and should be classified as a recall that lexus should be mandated to fix. I always have to check with my son to ensure that he has manually locked his door. We live in houston and imagine how nervous i get when i approach a red light where homeless people are often begging for money. I have to make sure my doors are locked because some individuals are bold enough to pull on your door handle and anything could happen. This hold true for when i am exiting the vehicle. I have to manually lock all the doors because people are known for pulling on your handles at night to see if they can get lucky. The reliability of the lexus lock actuators is a true design flaw that is long overdue for lexus to fix, i am asking that you hold them accountable for making this design flaw right with all lexus car owners. *tr

NoNoN NoneNone20171115

My lexus vehicle has been having issues with its locks and trunk. Sometimes the trunk cannot be opened at all even if i attempt to open it manually. Also, my doors have to be manually locked most of the time. Sometimes the vehicle will lock/unlock using the remote. However, most of the time i have to manually lock and unlock all of the doors. There are tons of videos on youtube about this issue which has to do with the lock actuators. There are also a plethora of forums on this issue as well. Many individuals have chosen to not replace the lock actuators that each individual door has because it is very costly. I have also read that sometimes the lock actuators will have to be replaced more than once, this is a common design flaw for my car as well as other lexus vehicles. Even newer model lexus vehicles are having this issue. Obviously this issue is a design flaw and defect and should be classified as a recall that lexus should be mandated to fix. I always have to check with my son to ensure that he has manually locked his door. We live in houston and imagine how nervous i get when i approach a red light where homeless people are often begging for money. I have to make sure my doors are locked because some individuals are bold enough to pull on your door handle and anything could happen. This hold true for when i am exiting the vehicle. I have to manually lock all the doors because people are known for pulling on your handles at night to see if they can get lucky. The reliability of the lexus lock actuators is a true design flaw that is long overdue for lexus to fix, i am asking that you hold them accountable for making this design flaw right with all lexus car owners. *tr

NoNoN NoneNone20170301

On 3-2-2017, i was driving 60-65 mph in my 2013 lexus rx on i-10 going west in the left lane toward downtown houston. Suddenly, i heard what was a loud bang on my roof - and then several smaller bangs. Almost like gunshots. I nearly wrecked my car because it startled me so badly. What appeared to be glass was flying off my roof (this sounded like sparklers). I could see it through my rear view mirror. Since i could not get safely off of i-10, as the traffic was heavy and we were all going the speed limit or over, i drove into downtown houston, parked in the parking garage and then stepped up onto the chassis to see what happened to my roof. My entire sunroof was shattering and bowing. It was clear to me that it had exploded for no reason. Nothing hit my roof. I never leave my car sitting in the sun and it had not given me any previous indication of problems.

NoNoN NoneNone20161202

Takata recall . I bought this suv just about year ago with 61k miles on it and now it have about 71k which means i only drove it for 10k miles kept it like a baby and the transmission busted and parts fell out have two big holes . I really need help .Lexus dealership wont cover it because they are saying i dont have warranty on it . I bought this suv for $35k . How can a dealer sell you a car with bad transmission. I have no where to go .

NoNoN NoneNone20160614

Lexus rx350 had a slight grinding noise at around 43,000. It was not very clear initially especially when the ac was on. Now at 76,000 miles, the noise is very loud and lexus said it is the water pump slowly going bad. Now the car, after 70,000 miles is out of warranty. I have seen reports online with common bearings failure on toyota/lexus water pumps. I wounder if this is a systemic issue given the well know reliability of the lexus brand.

NoNoN NoneNone20160202

Tl* the contact owns a 2013 lexus rx 350. The contact stated that the steering wheel failed, rattled, loosened, and was coming out of place. The vehicle was taken to lexus of palm beach (5700 okeechobee boulevard, west palm beach, fl 33427, (561)-291-6004) where it was diagnosed that the steering shaft needed to be replaced. The contact also stated that the engine stalled several times. The same dealer performed a diagnostic test, but was unable to locate a failure code. The dealer replaced the battery and the vehicle had not stalled since the replacement. The steeering shaft was not replaced. The manufacturer was not contacted. The failure mileage was 35,000. *ln *tr

NoNoN NoneNone20151227

I had braked to a stop on a city street in bumper-to-bumper traffic that was stopped for a red light. Suddenly and unexpectedly, my car accelerated forward though my foot was still on the brake. It made a noise like the engine was accelerating. My car lurched forward and struck the car in front. As he moved forward, my car again struck it. I had to put my car in parking gear to get it to stop moving. I had my car towed to the lexus dealer. They checked and said they could find nothing wrong and they couldn't replicate the problem. I asked them to check the event data recorder that i had read about online. They said the car had no such thing. Nobody should drive this car - somebody could get hurt badly if that unintended acceleration happens again. I lease this car and will terminate the lease. I hope whoever thinks of buying this car will see this report and stay away from it. It is unsafe.

NoNoN NoneNone20151101

I have the original tires for my brand 2013 lexus rx350 bought at lens stolers (owings mills md) in july 2013. The michelin tire p235/60r18 dot b9xf rpnx 1512 should be recalled.. Tire started showing wear with a split in right front passenger sidewall we suspected dryrot with less then 25k miles. Took to lens stolers, and was told it was not defected tire. Readdress again with lens stoler in august by phone since the split had become a gash of tire missing. (see pictures) dealership again denied defect. Went to replace tires on november 2, 2015 at a reputable place...They said tire were defected and to go back to my dealership. Left there and went back to lens stolers who still denied defect and told me to call michelin since tires were theirs. I told them the tires came with my brand new car purchase there. They sent me to ntb for michelin deals with them for prorates. Ntb established all 4 tires were dryrotted. I saw several recalls however my dot was not included. But clearly these tire michelin p235/60r18 dot b9xf rpnx 1512 should be recalled.

CrashNoY NoneNone20151009

Vehicle unexpectedly accelerated from a standing stop collided with other vehicles and was declared a total loss. Toyota examined the event data recorder. They said they test drove the vehicle (impossible as it was not able to be driven). They said the floor mat was unsecured (not so i checked it as did the local police). The letter from toyota is a complete whitewash of what happened. I have the results of the event data recorder.

NoNoN NoneNone20141015

At approx. 1:30 p.M. I was at a complete stop in line for the toll booth at the throgs neck bridge going between the bronx to queens in new york. My foot, fortunately, was firmly on the brake at the time of the incident. The car engine roared at seemingly full acceleration at which time i pressed the brake hard, shifted into neutral and turned off the ignition. Please note that the engine roared even in neutral. At no time did my foot slip to the accelerator nor did any object fall on the accelerator and the floor mats were securely fastened. If i had been driving at the time the incident could have resulted in a serious accident and possibly death. I brought the car into rallye lexus in glen cove, n.Y. The next day and they performed their required lexus tsa engineers tests, could not duplicate the incident. *tr

CrashNoN 4 InjuredNone20140922

The car was parked on a flat surface on the top of a driveway that goes downhill. The car was turned on and when the parking brake was released, the car immediately shot down the hill like a bullet at a high rate of speed. The brakes did not stop or slow down the car. We went through 3 fences before the car was finally stopped by the third fence. The car had 4 passengers in it. The passengers on the right passenger side, both front and rear, sustained the most injuries. None of the 10 airbags deployed. *tr

NoNoN NoneNone20140529

Submission from constituent re vehicle defect; possible crash, injury or death 2013 lexus rx 350. *smd the consumer stated during the 15, 4000 miles she put on the vehicle since purchase, she experienced four episodes of free wheeling, wherein the vehicle, was in the drive position, but suddenly went into neutral mode with no gear engaged, while the vehicle continued to coast forward until, suddenly, the transmission engaged and the vehicle surged forward because her foot was on the accelerator pedal, to get out of traffic. The vehicle was taken to the dealer, but they were unable to replicate the problem. *jb

NoNoN NoneNone20140504

The entire body of the car shook when i stepped on the brake. I have been noticing it before and it was more subtle but this time it was not. I've also noticed that sometimes i was not sure if the brakes would stop the car in time. After that trip i found out about the recall so i brought the vehicle to be serviced and mentioned my experience. They upgraded the software for the safety recall and test drove my vehicle for the complaint and found out a manufacturing issue with the rotor of the brakes. *tr

NoNoN NoneNone20140114

My new 2013 lexus rx-350 makes a significant audible "clunking" sound from the rear of the vehicle when the vehicle comes to a firm stop at either low or high speeds. This clunking sound occurs with every stop from just a few miles an hour to faster speeds. Lexus of las vegas maintenance personnel have looked at the car and confirm the "clunking" sound is frame/suspension related and is not a loose spare tire or other issue. They indicate it is not a safety issue and there is no fix as it is a peculiarity/defect with all 2013 lexus rx-350 cars. I personally drove another 2013 lexus rx-350 at the dealership which make the same clunking sound from the rear of the vehicle. The repeated "clunking sound" is is definitely a vehicle defect in my 2013 lexus rx-350. I am not a safety engineer nor were any of the lexus representatives who looked at the car and the "clunking" sound issue. I am concerned that this is a significant safety issue. From a mental state of mind standpoint, the repeated "clunking" sound when stopping is a major attention distraction and represents a safety issue for me given it's intensity and constant repeatability. My 2013 lexus rx-350 can be made available for your inspection. Request you research the root cause of the repeated "clunking" sound in the 2013 lexus rx-350 series of vehicles, and my vehicle, and determine if it is a safety issue for me and others who own 2013 lexus rx-350 vehicles. *tr

CrashNoN NoneNone20130304

Tl* the contact owns a 2013 lexus rx350. The contact stated that while traveling 70 mph, he crashed into another vehicle. The air bags failed to deploy. The contact was not injured. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure and current mileage was 4,000. The vin was not available. *tr

NoNoN NoneNone20130214

Was driving in snow 10 mph when antilock brakes quit working. Lexus said it was the braker actuator assembly. *tr ## vin failed ##

CrashNoN 1 InjuredNone20121118

I was driving on i-59 north with wife as passenger with radar cruise control set at 70 mph approaching departure exit. I tapped the brake pedal to release the cc and it did not release. Thinking i had not tapped it hard enough, i made the turn and tapped the brake pedal harder. The cc did not release. I applied the brakes with full force. The engine raced to satisfy the cc and the speed was 69 mph going into the exit. My focus was steering the vehicle to avoid objects and traffic. We crashed across a four lane concrete curbed boulevard and into a chain-link fence. I steered down a frontage road and brought the vehicle to a stop. This was a 30 second + event. The black box captured 9.5 seconds of information. Lexus downloaded the black box and i requested a copy of the information which they did furnish on a thumb drive. They immediately erased all evidence of the crash from the vehicle data recorder and proclaimed there were no problems with the vehicle. The thumb drive data clearly displays that the car was traveling 69 mph on the data recorder. It also shows that the cc dropped out during the crash. I received a letter from toyota legal in torrance, ca, indicating that their review of the vehicle found nothing wrong with it and the case was closed. The body shop repairs were $16k plus the depreciated value of the vehicle is $11k. Nalley lexus galleria, smyrna, ga, where the vehicle was purchased, defers all communications to toyota. I have been a toyota customer since 1990 and this has been my third lexus rx. Bitter sweet end! Mb

NoNoN NoneNone20121005

Brake light switch is defective, just like the recall issued to 2004 lexus models. Please investigate. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.