2011 Nissan MURANONissan Murano 2011

Complaint Information: Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 2010383 [Canada]: Lights and instruments
    On certain vehicles, the filament in the bulb of the daytime running lamps (drl) may burn out due to a shorter lifespan than expected. A loss of drl illumination could render the vehicle less visible to other motorists and to pedestrians during daylight hours, possibly resulting in a crash causing property damage and/or personal injury. Correction: dealers will replace the daytime running lamp bulbs with a longer life type bulb.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NTB08-097L - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB14-007D - VISIBILITY:SUN/MOON ROOF ASSEMBLY: Convertible top parts service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-053 - ELECTRICAL SYSTEM: Silicone-based lubricant or grease can damage electrical components service information do not apply silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal
  • NTB23-049 - ELECTRICAL SYSTEM: 12 volt battery testing for in-service vehicles service information the following service information lists nna procedural recommendations for establishing good connections while performing 12v battery testing. These recommendations ar
  • NTB16-003C - ELECTRICAL SYSTEM: Intelligent key replacement or swapping between vehicles this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB13-107F - ELECTRICAL SYSTEM: Vehicle key not detected / authenticated, engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055J - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-145B - SERVICE BRAKES, HYDRAULIC: Abs/vdc can diagnosis information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-028H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-126C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB09-081J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB08-097K - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • REVISION 2 P0A08 - BRAKES (PWS): Brake fluid flush voluntary service campaign update december 16, 2022 please discard earlier versions of this bulletin. The announcement from september 2, 2022 has been revised to include: a?? The parts restriction will be removed on
  • NTB10-029I - POWER TRAIN: Abnormal noise, vibration and/or binding feeling from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055I - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • REVISION 1 P0A08 - SERVICE BRAKES, HYDRAULIC: Brake fluid flush voluntary service campaign update september 2, 2022 please discard earlier versions of this bulletin. The announcement from june 2, 2021 has been revised to include: a?? A parts restriction has been placed on the fo
  • NTB10-029H - POWER TRAIN: Nissan awd models; abnormal noise, vibration and/or judder from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-029G - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Nissan awd models; abnormal noise, vibration and/or judder from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-082E - FUEL SYSTEM, OTHER: Dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-027C - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001F - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • P0A08 2010-2014 - SERVICE BRAKES, HYDRAULIC: Brake fluid flush voluntary service campaign dealer announcement: nissan is conducting a voluntary service campaign to inspect and, if necessary, replace the antilock braking system (abs) actuator on 320,616 specific model year 2010-20
  • NTB21-047A - SERVICE BRAKES, HYDRAULIC: Voluntary service campaign brake fluid flush and abs actuator inspection this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB21-047 - SERVICE BRAKES, HYDRAULIC: Voluntary service campaign brake fluid flush and abs actuator inspection introduction nissan is conducting this voluntary service campaign, on certain specific model year 2010- 2014 murano, 2011-2014 murano crosscabriolet, and 2011-20
  • NTB12-055H - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-044B - EQUIPMENT ADAPTIVE/MOBILITY: Fuel filler cap tether clip service information
  • NTB11027B - EQUIPMENT ADAPTIVE/MOBILITY: Service information temporary tire flat spotting is common on new dealer in-stock vehicles that have not been occasionally moved. Flat spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most c
  • NTB09099A - EQUIPMENT ADAPTIVE/MOBILITY: If you confirm a refrigerant leak at a refrigerant pipe/hose joint location. Actions 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. Note: do not replace a refrigerant pipe, hose, or other a/c compon
  • NTB09131B - FORWARD COLLISION AVOIDANCE: Service information because of collision damage or other vehicle repair, a replacement "certification label" or "vin plate / label" may be needed. These items may be available from nissan by request if certain criteria are met. Th
  • NTB15044B - EQUIPMENT: Service information if the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. Note -
  • NTB03074J - EXTERIOR LIGHTING: Service information occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in
  • NTB09081C - VISIBILITY: Service information the purpose of this bulletin is to give nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?S responsibility. Nissan north america (nna) is not responsible for
  • NTB16003 - ELECTRICAL SYSTEM: Service information the intelligent keys used on the various nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
  • NTB09022G - ELECTRICAL SYSTEM: Service information design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintena
  • NTB10029C - SUSPENSION: If you confirm there is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 mph), and the vibration does not occur if the electric controlled coupling is electrically dis
  • NTB13028A - VISIBILITY: Service information windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * most any foreign material on the surface of the windshield c
  • NTB11069C - EQUIPMENT: If you confirm the customer states homelink will not operate or has improper operation. Actions 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "transit mode" (if equipped). - not in transit mode:
  • NTB13088A - BACK OVER PREVENTION: Service information this bulletin has compiled tire pressure monitor system (tpms) and low tire pressure warning system (ltpws) information for: - basic diagnosing of tpms/ltpws systems - radio frequency interference causing a "no da
  • NTB11017C - FUEL SYSTEM, GASOLINE: If you confirm: fluid leak from transfer assembly. Note: please refer to ntb14-057 for conditions demonstrating a fluid leak that should be considered for repair, and for service information. Action: refer to the repair flow cha
  • NTB14057A - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT: Service information the information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure
  • NTB10033D - EQUIPMENT:ELECTRICAL: Service information if the av control unit needs to be replaced on an applied vehicle for any reason, follow the steps in the service procedure to configure the multi av system. Note - the original av control unit must be installed i
  • NTB12055E - BACK OVER PREVENTION: If you confirm: customers concern of a "clicking" noise coming from either left or right front/rear cv-type axles during take-off/acceleration. Action: apply molykote m77 grease (p/n 44003-7s000) to the hub bearing surfaces. Note:
  • NTB15060 - BACK OVER PREVENTION: Service information when servicing run flat tires or low profile tires: - special equipment and procedures are required to avoid damage. - specifically, tire pressure monitor transmitters (tpms sensors) can be damaged when imprope
  • NTB15055 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Service information after ecm reprogramming, the calibration verification number (cvn) needs to be automatically calculated prior to state emissions testing (also known as inspection maintainence, i/m, or smog testing depending upon loca
  • NTB14007B - EQUIPMENT: Service information all parts listed in this bulletin's table are currently on parts restriction. If any of these parts are needed for any reason, order the part(s) using the order form in this bulletin. See this bulletin for furthe
  • NTB15043 - WHEELS: Service information the appearance of painted alloy wheels can be damaged if acidic cleaners are used. Do not use chrome wheel cleaner on painted wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruct
  • NTB99060G - EQUIPMENT: Service information note - failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, paint guard film (pgf) is applied on many new nissan vehicles. Paint
  • NTB00042D - BACK OVER PREVENTION: Service information changes or modifications to the front seat assembly trim materials may affect the proper operation of the front seat-mounted side-impact supplemental air bags and passenger occupant classification sensor and could resul
  • NTB13015A - EQUIPMENT: Service information dtc B2190 (nats antenna amp) can be stored for the following reasons: 1. Something other than an intelligent key is inserted into the key-slot. 2. An intelligent key issue. 3. A wiring issue between the key-slot and th
  • NTB14109 - ENGINE (PWS): Service information starting with 2010 model year, nissan vehicles have been gradually incorporating a new type of dtc known as permanent dtc or p-dtc. If a vehicle is equipped with p-dtcs, all emission related dtcs will also set a p-d
  • NTB14108 - EQUIPMENT: If you confirm: the edge on the right side of the soft top is fraying. Action: 1. Inspect the link of the right side storage lid hinge for a sharp edge. 2. Use emery cloth to smooth off the edge. - use touch-up paint to cover up an
  • NTB14107 - ELECTRICAL SYSTEM: Service information if a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * check for stored dtcs. * check if the driver is resting their left foot on the brake pedal
  • NTB14076 - EQUIPMENT ADAPTIVE/MOBILITY: Service information this bulletin contains the procedure to replace the folding roof lower linkage assemblies (lower links) and the folding roof upper linkage assemblies (upper links). See this bulletin for further detail.
  • NTB10066A - EQUIPMENT: Service information related to communication codes U1000, U1001, U1002, U1010: - always diagnose the communication codes first. - when a module reports a U1000 code, it is typically operating normally; however, there is a communi
  • NTB14037 - EQUIPMENT ADAPTIVE/MOBILITY: If you confirm the skylight glass, when opening the soft top, comes in contact with the rear seat?S headrests (for example, see figure 1). - the soft top may not open any further once the skylight glass catches on the headrests. Not
  • NTB14036 - EQUIPMENT ADAPTIVE/MOBILITY: If you confirm the soft top has a loose fitting appearance (see example in figure 1). - the pressure links are adjusted improperly. Note: the pressure links adjust the fourth bow, which is located between the skylight glass and rear w
  • NTB14032 - ELECTRICAL SYSTEM:WIRING: Service information warranty claims coding for repairing wiring harnesses for all nissan vehicles has changed. This bulletin gives an outline of the technician?S responsibilities in assisting the dealer?S claims administrator to properly c
  • NTB14022 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Service information the applied models can be equipped with a "factory installed" 2nd row dvd system, or have an "accessory installed" 2nd row dvd system (figure 1). Before beginning diagnostics, confirm which type of 2nd row dvd system
  • NTB14023 - POWER TRAIN: Service information when diagnosing possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, it may appear the steering rack is leaking when actually, it?S not. Use this service bulletin to help make a
  • NTB08055C - EQUIPMENT: Service information information necessary to service the supplemental restraint system (srs) safely is included in the "restraints" section of the electronic service manual (esm) for each vehicle. Important: turn the ignition switch off
  • NTB12091A - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Service information replacement engine control modules (ecms) for many newer nissan vehicles are now "blank" ecms. Blank ecms come without software and must be programmed (not reprogrammed) before they will function. See this bulletin f
  • NTB13111 - EQUIPMENT: If you confirm: * the convertible top will not completely open and stow. And/or * there is a bulge in the headliner at the left or right of the rear skylight window. Action: inspect both of the skylight window links for separatio
  • NTB09020F - FUEL/PROPULSION SYSTEM (PWS): Service information if one or more of these evap leak dtcs are stored (P0442, P0455, P0456) on a 2007 through 2011 nissan vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm th
  • NTB11005D - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Two methods are used to update/upgrade navigation map data: 1. The customer goes to www.Nissannavigation.Com and is mailed update disc(s) or sd card and installs data, or 2. The dealership is mailed update disc(s) and the customer mu
  • NTB92123D - EQUIPMENT: Nissan original equipment or genuine accessory alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve nissan design and performance standards. These original equipment or genuin
  • NTB13027A - ELECTRICAL SYSTEM: Service information this tsb is for troubleshooting of can modules with "diag-on-can" diagnostics. The flow charts below are meant to troubleshoot current can dtcs. The flow charts are intended to diagnose one module at a time; repeat th
  • NTB13074 - EQUIPMENT: Service information: if the bcm in an applied vehicle is replaced for any reason and not configured correctly, the following issue may occur - when the driver door is opened, the convertible top opens. When replacing a bcm, make sure to
  • NTB11103C - FUEL SYSTEM, GASOLINE: Service information part order approval from tech line is no longer required when replacing the audio visual (a/v) control unit on an applied vehicle. Previously, tech line would need to be contacted to confirm (or assist with) diagno
  • NTB04094A - BRAKES (PWS): If you confirm: a vehicle needs to have the brake rotors resurfaced (front or rear). Action: use the procut pfm series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - the procut p
  • NTB00033E - BRAKES (PWS): Service information - this bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - most brake incidents fall into
  • NTB98018G - ELECTRICAL SYSTEM: As part of an enhanced emissions test for inspection & maintenance (i/m), some states may require the system readiness test (srt) status be checked. - the srt is used to indicate whether the engine control module (ecm) has completed sel
  • NTB12060B - SUSPENSION: Service information if a customer would like to activate a subscription for any of the following services: - siriusxm satellite radio, navtraffic, navweather, travel link weather or if a radio is replaced for any reason, and a custome
  • NTB13039 - ELECTRICAL SYSTEM: Service information improper adjustment or operation of the ascd brake switch can cause the automatic speed control device (ascd) to "not set" and/or dtc P0605 (ecm) to store. See this bulletin for further detail.
  • NTB13038 - VEHICLE SPEED CONTROL: Service information the "lock / unlock request buttons" that are located on the outside door handles of vehicles with intelligent key can be disabled (or enabled) through either the "comfort & conv." settings of the audio/visual/navigati
  • NTB99001A - SUSPENSION: Service information this bulletin provides information to identify: - a leaking strut or a shock absorber that qualifies for replacement under warranty. - a strut or shock absorber that has slight oil seepage, a condition wh
  • NTB11012B - STRUCTURE: Service information if a cd/dvd player incident is noted, a possible cause may be improper cd/dvd disc care, condition, or usage. This bulletin provides updated cd/dvd player operation instructions to avoid potential incidents/customer con
  • NTB10125E - BACK OVER PREVENTION:SOFTWARE: If you confirm one or more of the following is occurring on an applied vehicle: -- audio streaming via bluetooth is "choppy" or "clipped." -- "calculating route" takes an extended period of time (2-5 minutes) to complete. -- "co
  • NTB11044A - WHEELS: Service information to increase tire/wheel assembly balancing accuracy, proper steps should be followed - make sure to use the correct size wheel centering collet (do not use a cone). - make sure to use a flange plate and stud set to s
  • NTB12105A - EQUIPMENT:ELECTRICAL: If you confirm the customer has experienced or is experiencing, while using the hands-free phone, people on the other end of a phone call cannot hear them. The customer's experience may include: voice is choppy or cuts-out, sounds distan
  • NTB12106A - ELECTRICAL SYSTEM: If you confirm the customer has experienced or is experiencing, while using the hands-free phone, people on the other end of a phone call cannot hear them. The customer's experience may include: voice is choppy or cuts-out, sounds distan
  • NTB17-024A - ELECTRICAL SYSTEM: Navigation system reboots when sxm traffic is enabled this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-033E - ELECTRICAL SYSTEM: Av control unit replacement requires consult-iii plus configuration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001e - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB11-010a - EQUIPMENT: Consult-iii plus this bulletin is no longer active. Please discard previous versions of ntb11-010.
  • NTB10-029f - EQUIPMENT ADAPTIVE/MOBILITY: Nissan; vibration and/or noise when making low speed turns if you confirm there is a vibration or judder feeling from the rear of the vehicle during the following conditions: ￷ when making turns ￷ on dry roads ￷ at low speeds (
  • NTB11-103d - EQUIPMENT:ELECTRICAL: Premium navi / audio visual control unit diagnosis and ordering this bulletin is no longer applicable. Discard previous versions of ntb11-103.
  • NTB12-055g - SUSPENSION: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB14-007c - EQUIPMENT: 370z roadster and murano crosscabriolet; convertible top parts service information this bulletin has been amended. See amendment history below. Discard all previous versions of this bulletin.
  • P1261, P1258 Mur - EQUIPMENT: Murano cross-cabriolet soft top voluntary service campaign - expiration notice ***** campaign status update ***** nissan launched these related voluntary service campaigns in january 2012 on certain 2011-2012 murano cross-cabriolet veh
  • NTB17-082b - ENGINE AND ENGINE COOLING: Nissan; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin does not apply to leaf vehicles and titan xd vehicles with v8 diesel engine. This bulletin has been amended. See amendment history on the last page. Pl
  • NTB12-003a - EQUIPMENT: Voluntary service campaign 2011 - 2012 murano cross cabriolet; soft top voluntary service campaign id # P1261 is no longer active. - repair orders opened after january 24, 2019 are no longer eligible for reimbursement under campaign id
  • NTB12-002a - EQUIPMENT: Voluntary service campaign 2011 - 2012 murano cross cabriolet; soft top outer flap adjustment bolt voluntary service campaign id # P1258 is no longer active. - repair orders opened after january 24, 2019 are no longer eligible for reim
  • Revision 1-NEVAP - ENGINE (PWS): Obd ii evap tube warranty enhancement the update below was sent out to regions and dealers in august of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this
  • NTB17-030a - FUEL SYSTEM, GASOLINE: Nissan; fuel tank is extremely difficult to fill this bulletin applies to titan xd vehicles with a gas engine. The update below was sent out to regions and dealers in august of this year. We are re-circulating this update to make reg
  • NTB10-029e - SUSPENSION: Nissan; vibration and/or noise when making low speed turns this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-029d - STRUCTURE: Nissan; vibration and/or noise when making low speed turns this bulletin applies only to vehicles equipped with awd (all-wheel drive) or 4wd (4-wheel drive). This bulletin has been amended. The applied vehicles and parts information s
  • NTB17-030a - FUEL SYSTEM, GASOLINE: Nissan; fuel tank is extremely difficult to fill this bulletin applies to titan xd vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure t
  • NTB17-030a - FUEL SYSTEM, GASOLINE: Nissan; fuel tank is extremely difficult to fill this bulletin applies to titan xd vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure t
  • NTB03-074m - EQUIPMENT: Fog lamp and/or headlamp fogging this bulletin has been amended to add fog lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB11-044c - WHEELS: Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB17-082a - SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE: Nissan; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. The applied vehicles and claims information sections have been revised. No other changes have been made. Please discard previous versions
  • NTB11-044b - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB12-055f - POWER TRAIN:AXLE ASSEMBLY: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • NTB17-024 - ELECTRICAL SYSTEM:SOFTWARE: Navigation system reboots when sxm traffic is enabled this bulletin applies only to vehicles located in the state of oregon. If you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. Note: perfo
  • NTB17-030 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Nissan; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). Important: make sure this incident has been duplicated at a gas station by dealer
  • NTB12-070B - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "no audio during phone call with apple ios 10, navigation system reboots, and/or audio controls will not respond this bulletin has been amended. The title and if you confirm section have been revised. No other changes have been made. Ple
  • NTB-13-088 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Nissan: information regarding tire pressure monitor system (tpms) and low tire pressure warning system (ltpws) for sensor leaks, air pressure changes with altitude and ambient temperatures, aftermarket wheels, radio frequency interference
  • NTB-09-020-F - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Nissan: a loose fuel fill cap is the cause of evap leak dtcs (P0442, P0455, P0456) stored on some vehicles. Model years 2007-2011. Model not listed. *pe
  • NTB13-039 - VEHICLE SPEED CONTROL:CRUISE CONTROL: Nissan: cruise control will not set and dtc P0605 is stored. *js
  • NTB-13-038 - LATCHES/LOCKS/LINKAGES: Nissan: lock/unlock request button on outside handle does not respond. *js
  • NTB-09-019-A - VISIBILITY/WIPER (PWS): Nissan: rain sensors may operate, intermittently or unexpectedly, when exhaust gas, moisture, fingerprints, dirt, or insects are near or around rain sensors. No models or model years listed. *pe
  • NTB-10-102-A - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: Nissan: bulletin regarding diagnosis of abs/vdc wheel speed sensor. Model 2007-2013 nissan. *pe
  • NTB12-035 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Nissan: ecm replacement procedures with consult iii plus. Applies to all 2004 and later (does not apply to leaf/ev) vehicles. *js
  • EL12-015 - ELECTRICAL SYSTEM:IGNITION:SWITCH: Nissan: ignition switch (push button) will not respond. Check the 12v battery state of charge (soc) and recharge if necessary and reprogram the bcm. Also included model altima coupe/hybrid model years 2011-2012; model 370z coupe model years
  • NTB12-009 - UNKNOWN OR OTHER: Nissan: door lock/unlock inoperative with intelligent key. *kb
  • NTB-12-003 - STRUCTURE:BODY:ROOF AND PILLARS: Nissan: see document search button for owner letter. Some model year vehicles have issues with soft top roof conditions where by there are 5 separate service procedure for repairs. *pe
  • NTB-12-002 - EQUIPMENT ADAPTIVE/MOBILITY: Nissan: some model year vehicles need to have the adjustment bolts on the soft top outer flap adjusted. *pe
  • NTB-12-004 - STRUCTURE:BODY:DOOR : Nissan: information regarding the front door internals side satellite sensor and pre existing side air bag satellite sensor in pillars in some vehicles. *pe
  • NTB-10-077 - SERVICE BRAKES, AIR:ANTILOCK: Nissan: affecting all nissan with abs or abs/vdc. Depending on the vehicles, there would be noise coming from the engine, such as clicking, clunking, buzzing thumping or knocking, when ignition cycle is off and then on. The noise is b
  • NTB-11-017 - ENGINE AND ENGINE COOLING:ENGINE: Nissan: there is a fluid leak from the transfer assembly. 2009-2011 murano. *rm
  • NTB-11-005 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Nissan: navigation map data update matrix. Affecting all vehicles 2003-11 except leaf, equipped with navigation system. Customer is mailed update disc(s) or sd card and installs data; dealership is mailed update disc(s) and the dealershi
  • NTB-09-101 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Nissan: tire pressure monitoring system (tpms) warning light on/flashing. No models or model years listed. *pe updated on 08-11-2011. *kb

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0456 [5] Evaporative Emissions System Small Leak Detected
  • B2190 [1] Window Passenger Rear Remote Up Switch Short to Battery
  • U1000 [1] CAN bus network code
  • U1001 [1] SCP (J1850) Invalid or Missing Data for Primary Id
  • U1002 [1] SCP (J1850) Invalid or Missing Data for Primary Id
  • U1010 [1] SCP (J1850) Invalid or Missing Data for Engine Air Intake
  • P0442 [2] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [2] Evaporative Emission Control System Leak Detected (gross leak)
  • P0605 [2] Internal Control Module Read Only Memory (ROM) Error
  • P1261 [1] Pedal Correlation PDS1 and HPDS
  • P1258 [1] Pedal Correlation PDS1 and LPDS Low
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210623

The brake pedal has suddenly become very unpredictable. Sometimes when depressing it they start engaging where they normally would & sometimes you have to depress it all the way to the floor to get it to stop. My daughter informed me of the problem so i drove it to pick up pizza. When parking at the pizza place it happened to me..... I jumped a sidewalk curb almost hit people walking on the other side because the brakes didn't engauge in time. My problem has not been confirmed by a dealer service center but the exact same problem is listed with the 2009 murano & has been recalled because of a reaction with a metal plating turning the brake fluid to a gelatin solution after 10 years. This 2009 murano recall was in 2019. My murano is 10 years old now. & has under 80,000 miles & had new brake pads put on 15,000 miles ago even though they didn't show much wear. I live in a rural area & the closest nissan dealer over 50 miles away so i can't just drop by a nissan dealership. No warning lights have come on with this vehicle as of yet. This murano is my 16 year old daughters & she is not very tall so she is not able to depress the brakes far enough to stop when this happens. I have had to park the murano until we get this problem resolved. Please respond with how i can resolve this braking problem. Thanks

NoNoN NoneNone20210616

For the second time my anti-lock brakes have gone out and the paddle for the break goes all the way to the floor. It barely stops and i'm afraid it's going to happen where it doesn't allow me time to stop. This should be a recall. From other complaints found on the internet many people are having the same problem.

NoNoN NoneNone20210427

Car started running rough, sluggish on going from still at stop to not wanting to go when acceleration should happen. Then abs light came on, followed by all the trouble lights on other side of panel. Car would only go about 5 mph. I turned car around and headed home, but it wasn't a smooth ride. I got up to about 45, but it still seemed sluggish and braking was stiff. This happened 2 years ago. Dealer said no recall for 2011, but previous and following years did have recall for this. About 2 weeks after we went to dealer and started a conversation with nissan corporate, the car stopped having the problem and was fine fir 2vyears until now.

NoNoN NoneNone20210410

1-the dashboard is cracking all over. Many cracks and also cracking by the rightt side dash airbag. My car is in the garage 98% of the time. We only drive this car once or twice a month. We are not the original owners we have this car for about 2 1/2 years and only put 1000 miles on it. The car has 109631 miles on it. The car is in mint condition inside and out. 2- the airbag light comes on and was diagnosed as the passenger front seat occupant sensor. On this model the sensor is built into the seat bottom. This means that you need to replace the whole seat bottom which the part alone runs about 2500.00.

NoNoN NoneNone20210327

2011 murano stalls when starting from a stop. Goes into limp mode and is super dangerous when trying to turn left across traffic. Nissan extended warranties on 2010 for this exact issue but not the 2011. Dealership quoted me $5500 for a new transmission. The codes being pulled from the transmission are the same ones the led nissan to 'extend' the warranty to 10 years and 120k miles. This car is extremely dangerous and should be pulled off the roads. I contacted consumer concerns for nissan and was told by a very rude representative named john - nothing they will do and refused to allow me to speak to someone else on this matter.

NoNoN NoneNone20210326

2011 murano stalls when starting from a stop. Goes into limp mode and is super dangerous when trying to turn left across traffic. Nissan extended warranties on 2010 for this exact issue but not the 2011. Dealership quoted me $5500 for a new transmission. The codes being pulled from the transmission are the same ones the led nissan to 'extend' the warranty to 10 years and 120k miles. This car is extremely dangerous and should be pulled off the roads. I contacted consumer concerns for nissan and was told by a very rude representative named john - nothing they will do and refused to allow me to speak to someone else on this matter.

NoNoN NoneNone20210215

We purchased the vehicle for my so and the transmission is slipping. Took it to the dealer and they said there is no warranty to cover it. We just found out the vehicle was eligible for an extended warranty, however it's exceeded the 120,000 mile dealer warranty. We're wanting to know if this problem was recalled by nissan because it is not safe for him to drive it.

NoNoN NoneNone20210214

We purchased the vehicle for my so and the transmission is slipping. Took it to the dealer and they said there is no warranty to cover it. We just found out the vehicle was eligible for an extended warranty, however it's exceeded the 120,000 mile dealer warranty. We're wanting to know if this problem was recalled by nissan because it is not safe for him to drive it.

NoNoN NoneNone20210212

Brake peddle went to the bottom. There was no braking at all. Brakes did not work on 2/12/21. Pumped it a number of times, but still no brakes.

NoNoN NoneNone20210211

Brake peddle went to the bottom. There was no braking at all. Brakes did not work on 2/12/21. Pumped it a number of times, but still no brakes.

NoNoN NoneNone20201221

My car is working perfectly fine and with oil change at nissan dealer (30 days back), i found no issues. Today, while driving at 30-35 mph, the brakes pedal went all the way to the floor and car did not stop easily on the turn. I was almost going to hit another car but survived. There was no pressure in the break pedal at all. The same thing happened year or so ago but did not report the issue thinking this might be due to break pad etc. But it happened again and now i don't even want to take out car on the road. I called nissan north america after reading same issues on internet and their response was plain - "there is no recall on this vehicle" and you have to check with dealer and fix at your own cost. My question is - if there are so many complaints on the same issue and have recall with same model for 2009, how come 2011 model is not on the recall? Are there any #of complaints/accidents need to be reported before nissan takes any action?

NoNoN NoneNone20201220

My car is working perfectly fine and with oil change at nissan dealer (30 days back), i found no issues. Today, while driving at 30-35 mph, the brakes pedal went all the way to the floor and car did not stop easily on the turn. I was almost going to hit another car but survived. There was no pressure in the break pedal at all. The same thing happened year or so ago but did not report the issue thinking this might be due to break pad etc. But it happened again and now i don't even want to take out car on the road. I called nissan north america after reading same issues on internet and their response was plain - "there is no recall on this vehicle" and you have to check with dealer and fix at your own cost. My question is - if there are so many complaints on the same issue and have recall with same model for 2009, how come 2011 model is not on the recall? Are there any #of complaints/accidents need to be reported before nissan takes any action?

NoNoN NoneNone20201123

The abs actuator has been under recall by nissan for certain models. After contacting nissan customer service they have determined due to the mileage of the vehicle this safety defect is not covered under the recall.

NoNoN NoneNone20201122

The abs actuator has been under recall by nissan for certain models. After contacting nissan customer service they have determined due to the mileage of the vehicle this safety defect is not covered under the recall.

CrashNoN NoneNone20201023

The cvt went bad in the vehicle and nissan never fixed what was reported in the past with 2012s people with 2013 to current are all still having cvt transmissions fail and nissan is not recalling or fixing the issue. Well driving on the freeway the vehicle started knocking and lost complete power and looked under the car and had oil seeping from it.

CrashNoN NoneNone20201022

The cvt went bad in the vehicle and nissan never fixed what was reported in the past with 2012s people with 2013 to current are all still having cvt transmissions fail and nissan is not recalling or fixing the issue. Well driving on the freeway the vehicle started knocking and lost complete power and looked under the car and had oil seeping from it.

NoNoN NoneNone20200824

Over the last year, for some reason the brakes pedal will go almost all the way to the floor when attempting to stop the vehicle. This happens from time to time and will cease after a few hours or a day or so and the brakes will return to operating normally. We have had the car (suv) checked and inspected multiple times, and each time the mechanics cannot find anything wrong. I have read of other owners of the same make and year vehicle who have the same problem and have not been able to resolve it. In our case, we have not rear ended someone (yet), but it appears that others have come very close. We just took the car to the dealership two days ago and the issue reappeared again. While they had it, the brakes were working fine, after we got it home, it started happening again where the brake pedal went all the way to the floor, making it difficult to stop the vehicle. A few hours later, the issue disappeared and the brakes were working fine. Help please, before a family gets seriously injured or a family gets killed.

NoNoN NoneNone20200823

Over the last year, for some reason the brakes pedal will go almost all the way to the floor when attempting to stop the vehicle. This happens from time to time and will cease after a few hours or a day or so and the brakes will return to operating normally. We have had the car (suv) checked and inspected multiple times, and each time the mechanics cannot find anything wrong. I have read of other owners of the same make and year vehicle who have the same problem and have not been able to resolve it. In our case, we have not rear ended someone (yet), but it appears that others have come very close. We just took the car to the dealership two days ago and the issue reappeared again. While they had it, the brakes were working fine, after we got it home, it started happening again where the brake pedal went all the way to the floor, making it difficult to stop the vehicle. A few hours later, the issue disappeared and the brakes were working fine. Help please, before a family gets seriously injured or a family gets killed.

NoNoN NoneNone20200801

When braking hard the brake pedal softens and doesn't brake well it's dangerous and i was informed it was a manufacturing error. It happens all the time city highway pulling out of my drive way the vehicle can be moving or stationary this problem still occurs i was told it's the actuator and ecu antiskid.Part number 47660-1swoc supersession 01225-1aa6c;47660-1aa6b;47660-1aa6c;476601swoc

NoNoN NoneNone20200731

When braking hard the brake pedal softens and doesn't brake well it's dangerous and i was informed it was a manufacturing error. It happens all the time city highway pulling out of my drive way the vehicle can be moving or stationary this problem still occurs i was told it's the actuator and ecu antiskid.Part number 47660-1swoc supersession 01225-1aa6c;47660-1aa6b;47660-1aa6c;476601swoc

NoNoN NoneNone20200703

The sunroof exploded today while i was driving on the highway. It made a loud bang noise and shattered. It scared me. Thank goodness i had the cover closed so none of the glass came in the car. *tr

NoNoN NoneNone20200702

The sunroof exploded today while i was driving on the highway. It made a loud bang noise and shattered. It scared me. Thank goodness i had the cover closed so none of the glass came in the car.

NoNoN NoneNone20200606

Safety issue! My murano driver side visor will not stay up and is very dangerous.My car is only 9 years old and i looked online and this is a known issue for several years for nissan, even for 3 year old cars and could cause a serious accident when it falls covering the drivers vision both front and rear view mirror! This car and item should be recalled. Owners should not have to pay for their own safety for an issue like this.

NoNoN NoneNone20200605

Safety issue! My murano driver side visor will not stay up and is very dangerous.My car is only 9 years old and i looked online and this is a known issue for several years for nissan, even for 3 year old cars and could cause a serious accident when it falls covering the drivers vision both front and rear view mirror! This car and item should be recalled. Owners should not have to pay for their own safety for an issue like this.

NoNoN NoneNone20200222

Around 100,000 miles would not accelerate when traveling an incline or after stopping and restarting at a red light or stop sign, even while gas pedal was to the floor. When the car finally decided to move it would surge. Also while idling stationary and shutting the car off, it failed to restart. Head lights started blinking, a clicking noise could be heard coming from engine. The car would have to be jumped off. Battery checked and is not the issue.

NoNoN NoneNone20200221

Around 100,000 miles would not accelerate when traveling an incline or after stopping and restarting at a red light or stop sign, even while gas pedal was to the floor. When the car finally decided to move it would surge. Also while idling stationary and shutting the car off, it failed to restart. Head lights started blinking, a clicking noise could be heard coming from engine. The car would have to be jumped off. Battery checked and is not the issue.

NoNoN NoneNone20200219

When i press the brakes the brake pedal goes all the way down to the floor. It feels horrible unsafe because you must push the pedal as far down as it can go to get it to begin to brake. I was pulling into a walmart parking lot when the problem first happened.

NoNoN NoneNone20200218

When i press the brakes the brake pedal goes all the way down to the floor. It feels horrible unsafe because you must push the pedal as far down as it can go to get it to begin to brake. I was pulling into a walmart parking lot when the problem first happened.

NoNoN NoneNone20200213

Tl* the contact owns a 2011 nissan murano. The contact stated that while pressing the brake pedal the vehicle would not immediately stop. The brake pedal had extended to the floor and the stopping distance was extend. The vehicle was taken to an independent mechanic who replaced both the front and rear brakes, abs module and master cylinder but the failures continued to occur. The manufacturer and local dealer (unknown) was notified of the failure but no assistance was offered. The failure mileage was 120,800.

NoNoN NoneNone20200212

Tl* the contact owns a 2011 nissan murano. The contact stated that while pressing the brake pedal the vehicle would not immediately stop. The brake pedal had extended to the floor and the stopping distance was extend. The vehicle was taken to an independent mechanic who replaced both the front and rear brakes, abs module and master cylinder but the failures continued to occur. The manufacturer and local dealer (unknown) was notified of the failure but no assistance was offered. The failure mileage was 120,800.

NoNoN NoneNone20200206

On feb. 6th 2020 i was driving my 2011 nissan murano (62,000 miles) at 55 mph when i came upon some traffic. When i applied the breaks they went to the floor & i had to pull onto the grass & pump the brakes till the car finally came to a stop. I was 250 miles from home so i stopped at a firestone store to check out my brakes. 5 hours later, the car was ready--they bled the air from the brake lines & when i got back on the road everything was okay. On may 29th, 2020, i was driving & coming on to a road construction crew. I went over 2 sets of speed bumps & when i applied the breaks, they went to the floor. I pumped the brakes & applied the emergency brake to stop the car because there was traffic stopped in front of me. I took the car to my local mechanic & they installed a new master cylinder & bled the brake lines 3 different times. They had the car for 1 week & the car would not stop at slow speeds till the brake pedal was almost to the floor. The car is not safe to drive. On the internet, i can see the numerous complaints about braking on the 2011 murano. There was a recall on the 2009 models & i think the 2015 models. Nissan needs to step up & correct the problem on the 2011 models. This is a very dangerous situation that requires a recall of the 2011 models. Right now the vehicle is sitting in the garage because the dealership is 65 miles away & the car is not safe to drive. *tr

NoNoN NoneNone20200205

On feb. 6th 2020 i was driving my 2011 nissan murano (62,000 miles) at 55 mph when i came upon some traffic. When i applied the breaks they went to the floor & i had to pull onto the grass & pump the brakes till the car finally came to a stop. I was 250 miles from home so i stopped at a firestone store to check out my brakes. 5 hours later, the car was ready--they bled the air from the brake lines & when i got back on the road everything was okay. On may 29th, 2020, i was driving & coming on to a road construction crew. I went over 2 sets of speed bumps & when i applied the breaks, they went to the floor. I pumped the brakes & applied the emergency brake to stop the car because there was traffic stopped in front of me. I took the car to my local mechanic & they installed a new master cylinder & bled the brake lines 3 different times. They had the car for 1 week & the car would not stop at slow speeds till the brake pedal was almost to the floor. The car is not safe to drive. On the internet, i can see the numerous complaints about braking on the 2011 murano. There was a recall on the 2009 models & i think the 2015 models. Nissan needs to step up & correct the problem on the 2011 models. This is a very dangerous situation that requires a recall of the 2011 models. Right now the vehicle is sitting in the garage because the dealership is 65 miles away & the car is not safe to drive. *tr

NoNoN NoneNone20200115

I was driving my car on the interstate when the check engine light came on when i hit the gas the car didn't want to go into gear brought the car to the repair shop and the me mechanic told me that this car has a recall for the transmission and engine problems just want to know if this is correct because no one will fix it for me

NoNoN NoneNone20200114

I was driving my car on the interstate when the check engine light came on when i hit the gas the car didn't want to go into gear brought the car to the repair shop and the me mechanic told me that this car has a recall for the transmission and engine problems just want to know if this is correct because no one will fix it for me

NoNoN NoneNone20200105

Power steering loses power all of sudden. Upon taken to the dealership. It is similar to the: the power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid. The potential number of units affected by this recall is 56,766. The nhtsa campaign number is: 17v184000

NoNoN NoneNone20200104

Power steering loses power all of sudden. Upon taken to the dealership. It is similar to the: the power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid. The potential number of units affected by this recall is 56,766. The nhtsa campaign number is: 17v184000

CrashNoN NoneNone20191109

Our vehicle has been in 2 accidents - one where we were struck in the rear left bumper and the other we were struck in the front left bumper. Speeds were about 20 mph. Neither resulted in the airbags being deployed. We have experienced many issues with the electrical system including failure of the radio/climate control screen, speaker volume changing without initiation and unable to be controlled, & rear speakers not functioning. These occurred at all times of vehicle operation.

NoNoN NoneNone20191101

Several months ago, we drove over a big dip in the road. As we came upon a stop sign just past the dip, the brakes went all the way to the floor before coming to a stop. The brakes continued to push to the floor for several days afterwards before finally going back to normal. A couple of months later, the same problem happened after going over a bump. This has happened several times over the past several months. However, the last time it happened, the brakes never got better. I took my murano to a brake mechanic. They did diagnostic testing which showed the left front and right rear are not compressing. They believe the problem is a faulty hydraulic control unit. The 2009 murano was recalled for this same issue. The 2011's should be also. *tr

NoNoN NoneNone20191031

Several months ago, we drove over a big dip in the road. As we came upon a stop sign just past the dip, the brakes went all the way to the floor before coming to a stop. The brakes continued to push to the floor for several days afterwards before finally going back to normal. A couple of months later, the same problem happened after going over a bump. This has happened several times over the past several months. However, the last time it happened, the brakes never got better. I took my murano to a brake mechanic. They did diagnostic testing which showed the left front and right rear are not compressing. They believe the problem is a faulty hydraulic control unit. The 2009 murano was recalled for this same issue. The 2011's should be also.

NoNoN NoneNone20191023

Without warning brke pedal began to fade. No leaks, no warning lights noted. Dealer quotes parts at $1995 and labor of $400 plus to repair in conjunction with pads and turned rotors total $3,200. Note - this corresponds to issues with the 2009 and 2015-2017 recalled muranos for the samed ussues est milaege 90k

NoNoN NoneNone20191021

I was exiting the highway when a car abruptly pulled in front of me and i had step on the brakes with great force to stop in time without crashing. Immediately afterwards when i had to use the brakes again at a red light, i had to push down the brake pedal almost all the way down to the floor to stop the car. The brakes felt spongey and provided almost no resistance to my foot as i pressed down. The issue persisted for a few days before i took it to a local mechanic. They tried several of the standard fixes when this type of brake issue arises, including going as far as to replace the master cylinder, which did not fix the issue. The brake issue only was resolved once they put the car in the air, accelerated, and pumped the brakes multiple times which eventually, somehow brought the brakes back to normal capacity. The mechanic says he has seen this issue in many nissan muranos and he speculates that the these models have a faulty abs sensor module which causes the brakes to lock up if used too hard. I've had this issue 3 times in the last 2 years, this was the first time the brakes had stayed unusable for several days, posing a major safety issue. I've read online on many websites and have read this same issue being had by other 2011 nissan murano owners. The abs sensor module can cost up to $2,000 just for the part itself. With so many complaints, nissan should issue a recall to repair this major safety issue before someone's brakes go out on the highway and cause a loss of life.

NoNoN NoneNone20191020

I was exiting the highway when a car abruptly pulled in front of me and i had step on the brakes with great force to stop in time without crashing. Immediately afterwards when i had to use the brakes again at a red light, i had to push down the brake pedal almost all the way down to the floor to stop the car. The brakes felt spongey and provided almost no resistance to my foot as i pressed down. The issue persisted for a few days before i took it to a local mechanic. They tried several of the standard fixes when this type of brake issue arises, including going as far as to replace the master cylinder, which did not fix the issue. The brake issue only was resolved once they put the car in the air, accelerated, and pumped the brakes multiple times which eventually, somehow brought the brakes back to normal capacity. The mechanic says he has seen this issue in many nissan muranos and he speculates that the these models have a faulty abs sensor module which causes the brakes to lock up if used too hard. I've had this issue 3 times in the last 2 years, this was the first time the brakes had stayed unusable for several days, posing a major safety issue. I've read online on many websites and have read this same issue being had by other 2011 nissan murano owners. The abs sensor module can cost up to $2,000 just for the part itself. With so many complaints, nissan should issue a recall to repair this major safety issue before someone's brakes go out on the highway and cause a loss of life.

NoNoN NoneNone20191019

2011 nissan murano, 85000 miles, all maintenance done on time. Driving down the road at low speeds started to hear a clunking noise. The next day i was driving down the hwy taking my car into the shop when it started jumping rpms and would not accelerate almost causing me to get killed while trying to pull of the road. After letting the car sit i was able to drive it at 30mph to the closest car dealership where it was diagnosed with a failing transmission. I still owe on the car and am beyond upset that after calling nissan they refuse to do anything . Now my car sits till i find a way to come up with the thousands of dollars i have to pay to get my car back on the road. Nissan should extend the warranty on the 2011 just like they did on the previous years.

NoNoN NoneNone20191019

My cvt transmission began to have a seal leak at 140,000 miles causing a loud squeal while the transmission fluid built up pressure. This car was well maintained. It's unfortunate that nissan doesn't provide replacement parts for their transmissions. It's a sealed unit so you have to replace the entire transmission for $3500 to $4800. Only got $2k on trade in for a new vehicle. I hope nissan recalls the transmission so others won't lose money on this costly repair.

NoNoN NoneNone20191013

Tl* the contact owns a 2011 nissan murano. While driving approximately 35 mph and attempting to slow down, the brake pedal traveled to the floorboard when it was depressed. The contact pumped the brake pedal until the vehicle stopped. There were no warning indicators illuminated. The contact stated that the failure occurred for at least two months. The vehicle was taken to an independent mechanic and the master cylinder was replaced, but the failure continued. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 51,499.

NoNoN NoneNone20190930

Coincidentally we just paid off our vehicle a few months ago. Our 2011 nissan murano has 103, 000 miles. About a month ago my wife mentioned that the car was hesitating when pressing the gas pedal to proceed forward from a stopped position. ( this is definitely a safety hazard at intersections and any stopped positions to proceed forward). The engine would just cut out and then after a few seconds would pick back up in rpms. I thought it was a fuel filter problem so we sent it to our mechanic. He came back to us and said its the cvt transmission and it could cost anywhere from $3500 - $5000. Something we did not want hear with a vehicle with just a hundred thousand miles on it. After further research we see this has been a known issue with nissan cvt. I really need some assistance on how to go about contacting nissan to see if they will warrant this problem.

NoNoN NoneNone20190927

I have a 2011 nissan murano sl 2wd and am starting to have accelerating problems with the vehicle specially driving in stop and go traffic.The symptoms are when the vehicle warms up and am trying to accelerate it just refuses to move fir about 3-4 seconds the rpm will not increase and the vehicle will barely move and then all of a sudden it seems to engage and lurch forward.One time i almost got rear ended because of this issue while trying to merge into surface street traffic from a freeway exit .I had ample space between me another vehicle as i tried to merge into traffic but my vehicle was just crawling slowly forward by which time the other vehicle was almost on top of me honking and i was being cussed at and all for a sudden my vehicle decided to move and i had to swerve right on the side walk to prevent getting hit from behind.I talked to the dealer about the issue and they said the problem is the cvt transmission but there are no recalls on this year make and model but earlier models have a recall with same issues but i think it should be specially if the problem is intermittent and you just don't know when the vehicle will start acting up .I have replaced the accelerator pedal with sensor and cleaned the throttle body but that didn't help.

NoNoN NoneNone20190920

When coming to a stop at light, when i pushed on the break to stop, the brake pedal went all the way to the floor and car will not stop. After pumping the break several times the car will eventually stop. This has happened numerous times in the last 3 weeks. I have taken my car to the dealer and other car shops and they see no visible evidence of any problems at all. I'm at a loss and my wife and myself are terrified to drive the car anymore.

NoNoN NoneNone20190830

Without warning, brakes begin to feel spongy, have to press brake pedal almost to floor before response. Several close calls now as a result of intermittent changed braking performance. As a result, had brakes checked, fluid drained, master cylinder replaced, brake lines drained, no change in performance. Not comfortable driving car, feels unsafe.

NoNoY NoneNone20190814

Tl* the contact owns a 2011 nissan murano. The contact stated that while attempting to shift the vehicle into reverse, the vehicle lunged forward without warning. The brake pedal was depressed to prevent the vehicle from crashing into a parked vehicle. The vehicle was towed to anderson nissan (6555 e state st, rockford, il 61108), where the transmission was replaced. The contact stated that the transmission was previously replaced twice. The manufacturer was made aware of the failure and provided a case number. The approximate failure mileage was 92,000.

NoNoY NoneNone20190813

Tl* the contact owns a 2011 nissan murano. The contact stated that while attempting to shift the vehicle into reverse, the vehicle lunged forward without warning. The brake pedal was depressed to prevent the vehicle from crashing into a parked vehicle. The vehicle was towed to anderson nissan (6555 e state st, rockford, il 61108), where the transmission was replaced. The contact stated that the transmission was previously replaced twice. The manufacturer was made aware of the failure and provided a case number. The approximate failure mileage was 92,000.

NoNoN NoneNone20190813

My vehicle's door lock will not unlock manually. If the auto locks stop working this shouldn't stop me from unlocking my vehicle manually. My original incident with this issue was with me in the vehicle. I was stuck in my truck. I had to climb over to the passenger side and get out that way. My second incident with this was all of my locks didn't work with the fob or with my key (mannually). Thankfully, i was not inside this time. I had to call roadside assistance. This is a real safety issue. During all of these incidents, my vehicle was stationary.

NoNoN NoneNone20190812

Intermittent problem while driving when depressing the brake pedal it will go all the way to the floor and produce very little braking ability. On several occasions evasive action had to be taken to avoid collision. Has occurred while driving in stop and go traffic as well as on a highway. The problem appears to correct its self after vehicle is parked for a period of time. No warning lights or service indicator lights/ codes present. This problem has occurred sporadically absent of any fore warning and presents the possibility of accidental collision. This same condition has been reported in the same model over several manufacture years and although indications are the the same abs control module has been found to be at issue only the 2009 year was issued a service recall.

NoNoN NoneNone20190725

Tl* the contact owns a 2011 nissan murano. While the contact was turning into a parking lot, another vehicle pulled out in front of her. The contact depressed the brake pedal, but the vehicle failed to stop. The contact had to swerve around the other vehicle to avoid a crash. While driving slowly, the contact quickly turned into a parking space and shifted the gear into park. There were no warning indicators illuminated. The vehicle was later driven to the contact's residence. Four days later, the vehicle was taken to cardinale nissan (1661 del monte blvd, seaside, ca 93955, (831) 322-4115) to be test driven and the failure recurred. The technician informed the contact that the antilock brake and master cylinder failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 88,167.

NoNoN NoneNone20190629

While attempting to stop from an approximate 30 miles per hour speed, the brake petal travelled nearly all the way to the floor board. The vehicle did eventually slow to a stop but not until i nearly struck the car in front of me. After that, the problem was intermittent. I brought the car to my mechanic who checked the master cylinder and determined the the problem was a defective abs control module. I have seen recalls for defective abs on murano model years up to 2009 and then again after 2015. However, my 2011 model year falls in the "recall gap" and is not covered. Although abs problems for the 2011 murano are documented on multiple internet websites, nissan has not issued an additional recall covering the other model years such as mine. So the expensive repair costs and responsibility for accidents and injuries fall upon the unsuspecting owners of the defective vehicles. Nissan should immediately issue a recall and get the dangerous condition repaired before others find themselves without the ability to safely stop their cars.

NoNoN NoneNone20190624

While driving about 60 mph on the interstate i heard a loud sound like a gunshot. There weren't any cars in front of me and i didn't just go under an overpass. Upon inspection i discovered that my sunroof had exploded and no foreign objects were visible that may have caused it. Seems like this is a common problem and should be recalled.

NoNoN NoneNone20190619

As i was driving on the highway and tried using my brakes i continually had to depress my brake pedal all the way to the floor to get them to start working. Once i reached stop and go traffic on the highway i continued to have this problem where tapping or using the brake pedal as normal did not slow my car down and i had to keep pushing it to the floor in order to keep from running into the car in front of me. I brought this to my normal mechanic who drained brake fluid, checked pads, and tested all calipers which did not fix the problem. They felt it was the abs actuator that was the problem and recommended i go to a dealership. At the dealership i relayed this information and they began looking at the car. Their diagnosis is that the actuator allowed air in the brake line and that air kept my brakes from working. Seems like a common problem among nissan murano's.

NoNoN NoneNone20190603

Camshaft position 'a' - timing over - advanced or system performance (banks 1 & 2). Third time in as many months; two repairs made, third time required. Check engine light comes on regularly.

NoNoN NoneNone20190519

I noticed my nissan murano losing acceleration when taking off. When it finally catches up it rides fine. That is so dangerous especially living in the city with freeways and traffic! Also my air is not working. I took it to a dealer, air compressor was fine, they recharged the system with freon and it still didn't work. I need some kind of relay switch for $500. I feel like i'm paying for a lemon at 85,000 miles!

NoNoN NoneNone20190509

Vehicle began to show loss of power in 2019 while attempting to accelerate entering.A highway. Vehicle also would jerk when positioned from park to reverse. Vehicle would not accelerate when coming from a complete stop. Vehicle would not accelerate when attempting to give more power, asnif it was stalled i parked the vehicle due to the fear of causing an accident.And being seriously injured.

NoNoN NoneNone20190508

Vehicle began to show loss of power in 2019 while attempting to accelerate entering.A highway. Vehicle also would jerk when positioned from park to reverse. Vehicle would not accelerate when coming from a complete stop. Vehicle would not accelerate when attempting to give more power, asnif it was stalled i parked the vehicle due to the fear of causing an accident.And being seriously injured.

NoNoN NoneNone20190506

Cabriolet soft top , the top would not close . The car has 20k miles and i see on the internet a lots of people with the same issue. Dealer want to change the top for 11k$ and not fix the part that is the defect

NoNoN NoneNone20190422

All of a sudden while driving my 2011 nissan murano and after driving over a slight bump on a city street in my neighborhood going about 10 mph maybe a little more i was in the process slowing down and making a u turn right in front of my house so i could park in front of our house (thank god!) my brakes failed they went to the floor very suddenly and after re-pumping brakes, i got control and was able to park my murano. Wth is going on nissan?? This was scary and i don't wish on this on anyone. My kids drive this car too. Does somebody have to be killed in order to get attention on this safety issue nissan? This needs to pro-active not re-active. We buy and drive your cars to feel safe not be scared i'm gonna hit a small bump and lose my brakes. The bump and the point where i turned around and lost braking control could not of been more than 75-100 feet away. After parking i checked my master cylinder and the brake fluid looked fine and full. I had no leaks. I am in absolute aww! At what just happened. Someone with authority please investigate this because is gonna get hurt bad or get killed. C.Herrera soon to be ex-owner of this nissan murano unless it gets fixed or recalled.

NoNoN NoneNone20190331

Cvt transmission started making noises at 90k on daughter s 2011 nissan murano. This should be a recall nissan is scamming everyone with all these 5k shop repair bills. Nissan ya can go to hell and will never buy another one. I will also go trade my gtr. I would drive chevy cruz or civic before i buy another nissan. Oh this was our 29th nissan between my wife,kids and i

NoNoN NoneNone20190306

Going approximately 5-10 mph on the first occasion just rolling over rr tracks and then going 5 mph off an exit ramp over a small bump in the road and the brakes failed/went all the way to the floor on both occasions. Based on the amount of 2011 brakes issues i have read about online tonight regarding the same going over bumps/bump/brakes failing issue, i cannot believe the 2011s have not been added to the recall. I either expect adding 2011s to the recall as the 2009's got last month or i need to know where to take my car to be repaired at no charge. This is a definite safety issue that nissan has been made aware about is not a regular single part failing on its own.

NoNoN NoneNone20190207

Leaving parking lot of child's school, gas pedal went all the way to floor without moving car forward. I had difficulty safely getting out of the way of traffic and was left stranded with my yoing child!

NoNoN NoneNone20190131

Vehicle's convertible top stops working (while stationary) in mid operation when pressing button to either opening or closing top. Vehicle is not safe to drive while top is stuck and dashboard warning light is beeping notifying top is not secured. Vehicle has been taken to both the dealership and to place of purchase (carmax). And is currently at a nissan dealership now and has been there since 4/25/19. As of today 6/5/19 they have stated their final analysis determines the wire convertible top wire harness needs replacing because after multiple analysis they have determined the wire harness can't be repaired and that the warranty company is declining this electrical replacement. The top has randomly gotten stuck numerous and unpredictable times, whether at home, at work, a public parking lot, at the grocery store, at a stop light, etc., and i can't continue to safely drive the car when it malfunctions. So i'm not able to safely and confidently use it. Help me please.

NoNoN NoneNone20181223

Vehicle is in motion on a city street. When braking over a bump, brake pedal drops to the floor, vehicle does not stop. Brake malfunction - unsafe condition.It happened twice in a month. Independent shop stated to replace anti-lock brake's hydraulic control unit. Nissan will not sell the part. Brought to nissan dealer to check and stated it is normal. Nissan found everything operating normally and charged $ 210.00 for the inspection.

NoNoN NoneNone20181214

Vehicle has only 63,400 miles on it. Malfunction light came on and on the way to autozone to have code checked the car just stopped driving. I was stopped for a light and when i went to go nothing happened. Towed it to nissan and they said it needed a new transmission. (used) transmission installed and then the car stalled again during the test drive by mechanic. Now they say they have to replace the starter, which i did, so they can recheck the transmission. Got the car back and the very next day the same light came back on. I drove it straight to dealer and now they say that it needs catalytic converter. Replaced and now they say that it needs the front catalytic converter. Said there was a problem with the transmission seal when they got it. Probably what is causing all these other problems. Still have no idea when i will get the car back. It has been a month now. Have totally lost faith in nissan.

NoNoN NoneNone20181107

Twice in the last few weeks, when turning off the ignition, the lights when on, the headlights started blinking. And the entire electrical shutdown, not allowing me to change gears out of park, not turn on a light, nothing. Car had to be jump started. So dangerous, when kids are in the car, and i couldn't move it out of harm's way. See uploaded document for details.No way to put in neutral to move. Husband couldn't get out of car. Door locked from inside,

NoNoN NoneNone20181025

Only 62,000 miles and needs a new transmission. Car would not go over 20mph.

NoNoN NoneNone20181010

Tl* the contact owns a 2011 nissan murano. While driving 65 mph, the brake pedal had to be depressed all the way to the floorboard in order to stop the vehicle. The vehicle was taken to walser nissan burnsville (14750 buck hill rd, burnsville, mn 55306, 612-395-4999) where it was diagnosed that the abs actuator failed. The vehicle was not repaired. The manufacturer was notified of the failure, opened a case, and advised the contact to take the vehicle to a dealer. The failure mileage was approximately 115,000.

NoNoN NoneNone20180810

[xxx] 2011 nissan murano parts accelerator pedal sensor it shuts off while driving it has happened to me 3 times and the most scary was in the highway. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20180803

Transmission failed at a high rate of speed while driving on a public road. There was no indication of transmission issues with my vehicle. Matter of fact i just had my car serviced on july 13,2018, at nalley nissan of atlanta and the mil-point inspection which includes checking the transmission pass all systems in the green. This will be the third transmission on the vehicle including the original transmission in 6 years and only 122000 miles.

NoNoN NoneNone20180731

While driving on 95, break pedal went to floor after hitting a bump and breaking hard. After doing research, i learned that the abs module was the cause, and had been included in a recall for the 2009 model year. Noting that the failing part number for the 2009 year was "47660 1sw0a" and found to be identical to the 2011 year. My vehicle has about 97k miles. Why is the recall limited to the 2009 and not including the 2011?

NoNoN NoneNone20180718

Took vehicle into nissan of silsbee where vehicle was bought for service -- service person came to me and said that she had bad news -- vehicle had a rear main seal leak. First time ever, i took it to a private transmission concern to have them give me a second opinion and they said it was leaking between the transmission and 4-wheel drive. They pulled the transmission and found that factory specifications weren't up to date. The vehicle had always been serviced by silsbee nissan and i was never notified that there were transmission problems. Cost to me for repairs were $5,716 with 90,000 miles on vehicle.

NoNoNoNoneNone20180717

With only 91000 miles, my 2011 murano is diagnosed with a bad transmission. Previous years models up to 2010 were all extended to 10 years/120000 miles warranty for the transmission, but that was ended for the 2011 year and nobody knows why. Nissan knows of the defects with their transmissions, but refuses to acknowledge it. This repair will cost me close to $5000 when all is said and done.

NoNoN NoneNone20180515

Tl* the contact owns a 2011 nissan murano. While driving 70 mph, the contact heard an abnormal noise and noticed that the sun roof was shattered. There were no injuries. The dealer (kelly nissan, 610-258-8600) was called and stated that nothing could be done. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.

NoNoN NoneNone20180502

Glass sunroof exploded (sounded like gunshot went off inside care) while driving down highway at 55mph. No other cars, trees, overhead hazards were present.

NoNoN NoneNone20180411

When the vehicle is in motion on city streets, the brake pedal goes to the floor when trying to stop. The vehicle can stop but with a fraction of the braking ability. The pedal continues to push all the way to the floor even when pumping the pedal. It corrects on its own after an hour or so. 4 occasions occurred after hitting a bump. 1 occasion occurred when the abs engaged after hitting a patch of ice. The master cylinder has been replaced (i saved the old one) and the brake pads have been replaced and the problem continues. It has only occurred about 5 times over a span of about 1year so it is very difficult to intentionally repeat and diagnose. Internet research points to a possible sticking abs modulator valve. *tt *tr

NoNoN NoneNone20180312

Update to previous nhtsa complaint #11078866. The cost to repair my car was over$5000 and could not justify the expense. After living with the faulty sensor for almost 2 years, it's time to replace the vehicle. I hoped for a recall to be issued but nothing yet. To trade in or sell this vehicle, it's obvious due to warning light on dash that there is a problem with airbags. I need to discount my vehicle value or repair this. After some inquiry, i've discovered that my part is now replaced by part number 873a2-3zg6a. This part is the replacement for model years 2011-2014 in all trim levels s, sv, sl, le. It is the entire passenger bottom seat and costs $3700 or more plus labor=over $5000 to fix. Even if i could afford to fix this issue, there are no parts available in the usa according to sutherlin nissan of ft. Pierce fl. There is an apparent back order with no parts availability. To correct a seemingly similar part on a 2015 murano might require 2 parts totalling perhaps $340 and appropriate labor this total should be significantly less than the quote to repair my vehicle. An online search of suggested nissan murano repairs for the passenger occupant classification sensor was about $300, quite a contrast to my anticipated repair expense. This is a known issue for muranos and previous models have been recalled for this. I bought a nissan certified used car, then added a gold level service plan to cover bumper to bumper and yet the airbag system and components are specifically excluded. This is a required safety device. Its failure has made my vehicle worthless, based on potential trade offers. I assume nissan usa lost lots of money on the previous sensor recall campaign, and now they hope to recover some of those losses by passing that expense on unsuspecting customers. I think nissan usa realizes this as a major problem and are attempting to conceal this fault.

NoNoN NoneNone20180228

Transfee case leak noted during 60k miles. Suburban nissan of mi never took the initiative to replace the transfer case. Nissan replaced the seals only based on my complaint. The leak occurred again in transfer case at 126k miles. Now the dealer is recommending the replacement of seals only. Nissan refused to acknowledge issue with their garbage design.

NoNoN NoneNone20180228

Tl* the contact owns a 2011 nissan murano. While driving, the vehicle suddenly lost power and failed to accelerate properly. The failure also occurred while accelerating from a stop. The vehicle was taken to star nissan (40-20 172nd st, flushing, ny) where it was diagnosed that the transmission was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.

NoNoN NoneNone20180220

Rear driver side door does not open or actuate consistently when automatic door lock unit is engaged. Concerns are getting access to or out of vehicle in case of accident or a safety related issue should we need to enter the car in an emergency.

CrashNoN NoneNone20180219

Entering kansas city on i-49 north approximately 55 mph, on 2/20/18, in inclement weather, the car in the middle lane spun out of control and t-boned my passenger door before turning and sliding down my right side. As the passenger in the murano i felt the first hard impact against the door like a bomb went off yet side door airbag did not implode. I have pictures that show crease made at first impact and door bottom panel was bent outward. I called nissan and reported this both to dealership and manufacturer. They are saying this is a side swipe and therefore does not require implosion. Only witness is other driver who admitted fault, may also be honest about how we were first hit. I have a very heavy suv door on this car and always said it was a tank and would save our lives. I believe it was more the door design that saved us , and my husband's effective maneuvering, than an airbag that should have imploded.

NoNoN NoneNone20180205

Tl* the contact owns a 2011 nissan murano. While driving unknown speeds, the air bag warning indicator illuminated. The vehicle was taken to nissan of melbourne (440 s harbor city blvd, melbourne, fl 32901, (321) 723-2941) where it was diagnosed with a passenger air bag sensor malfunction. The contact stated that the air bag sensor in the passenger seat and the diagnostic module needed replacement. The vehicle was not repaired due to the cost. The contact stated that he purchased a nissan gold standard warranty and was informed by the dealer that the warranty would not cover the repairs. The manufacturer was made aware of the failure and a case was opened in regards to the extended warranty that was purchased. The failure mileage was approximately 92,000.

NoNoN NoneNone20180131

Once the vehicle starts moving by taking off very slow; it drives very well. However, after you come to a stop at a traffic light or stop sign and it is your time to go, the vehicle takes off , stops abruptly (although you are depressing the accelerator aggressively); then depending on how far down the accelerator is depressed the vehicle will take off and drive fine until you come to another stop. This problem has been occurring for a few months until the present. My research has not shown any recalls on the transmission or the computer.

NoNoN NoneNone20171211

The cvt transmission went after only 85000 miles . Car hesitates at stop signs and red lights

NoNoN NoneNone20171207

At approximately 8:30 am on 12/18/17, i was driving on i-70 in denver, co, going about 60 mph. Weather was a partly cloudy day, 45-50 degrees, road conditions were dry. As i was driving, i suddenly heard a loud pop or explosion, looked in rear view mirror and saw glass flying behind me, coming from my car. I slowed down immediately and exited the highly, pulling into a gas station to see what had happened. I exited the car and looked from the outside and the sunroof had completed shattered, leaving a huge hole. Fortunately, the inside shade was closed so all the glass blew out of the car and not into the interior. There were no other vehicles involved, nor was the police contacted. I had the sunroof replaced at safelite autoglass for a cost of $885.03. After the repair, it was noted that the interior shade would not open completely and seemed to be off track and the manager at safelite suggested i take it to the dealer. Took the vehicle to anissan dealer, who charged $99.95 just to look at and diagnose the problem with the shade. Diagnosis was the shattered glass had damaged the track and shade and both would need to be replaced at an estimated cost of $1600.00 (more detailed diagnosis could be provided after removing the headliner). We declined this repair at this time. So far we have paid out-of-pocket for the repairs at a total of approximately $985. If we choose to repair the shade and track, total cost estimates would be $2,584.

NoNoN NoneNone20171114

After the transmission has warmed up, if i come to a stop, the car will not accelerate for the first 15 sec regardless of how hard i push the accelerator or number of times i push on the accelerator. When it does finally go, i take off way too fast-likely due to laying on the accelerator wanting my car to go. This problems is dangerous. I have had it happen at stop signs, city lights, and highway exit ramps.

NoNoN NoneNone20171031

Transmission stepping motor - per the check engine code at no particular speed, gears slipping, popping into gear, no acceleration from from stop. Seems to get worse the further the drive.

NoNoN NoneNone20171022

As i was driving down the road i went over a speed bump and my brakes went all the way down to the floorboard. I was not going fast at the time this occurred. This has happened twice now, and i was told the master cylinder and brake booster needed to be replaced. Now i am out a vehicle until i can pay $1300 to get it replaced. My warranty just expired and now i am screwed. My brakes are still not working properly and did not go back to normal.

NoNoN NoneNone20171006

Right at 165000 miles the cvt transmission went out. It started slipping and went completely out 3 days later.

NoNoN NoneNone20170808

Tl* the contact owns a 2011 nissan murano. While driving approximately 30 mph over a speed bump, the brake pedal was depressed and traveled to the floorboard. There were no warning indicators illuminated. The vehicle was taken to an unknown dealer who stated that the abs actuator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000. The vin was not available.

NoNoN NoneNone20170728

While driving my murano and applying pressure to the brakes to stop the vehicle, the brakes are spongy and will go all the way to the floor. This is a random thing that has happened, we have had the brakes checked was told there was no problem, there are no warning indicators, i have had this happen several times in the last couple of months, once while raining, all other times the roads were perfectly fine, luckily i do not drive fast or to close to people as this is a random thing that seems to happen. This has happened to me on city streets and while turning or pressing the brakes to come to a stop, usually when it happens i will pump the brake and it will come to a stop. I see that there are several complaints on this problem, i think it needs to be looked into before serious accidents happen.

NoNoN NoneNone20170709

Transmission failure. Began by losing power at higher rates of speed or during acceleration. Finally gave out at a stop sign. Could not accelerate through the intersection. Could have been a very dangerous situation.

NoNoN NoneNone20170628

My sunroof just shattered, i have no clue as to what happen

NoNoN NoneNone20170504

Driving in hot weather my car stalls. This happened in april 2017 i was told at that time it was my transmission by the dealer. I had the transmission replaced in nay 2017. This happened numerous times prior to my transmission being replaced. I go to accelerate and the car stalls

NoNoN NoneNone20170311

While driving on a city street toward an intersection to make a right turn, i ran over a bump (manhole cover/pot hole) and my brakes "went soft". When i tried to apply the brakes, there was no pressure (resistance) and the pedal went to the floor. Fortunately, i was driving at a low rate of speed and was eventually able to stop after a much longer distance than usual or safe. (it was like a 'rolling stop'.) i was informed by a service technician that i should replace the abs control module (very expensive). Fortunately, i did not collide with another vehicle or object.

NoNoN NoneNone20170218

While driving on the 202 w freeway diamond lane on sunday feb. 19 2017 a loud noise sounding like a gun shot in the vehicle scared the hell out of me my wife and son. There were no cars in directly in front of us or behind or on the side. Nothing hit the car. The sunroof exploded. Lucky no-one was behind us so the exploding glass did not hit another vehicle. Call nissan the next morning they told me to have the car toed into autonation nissan tempe . After 2 days i call to find out when the auto would be repaired and they told me to come and get the car because they were not going to repair it. I then brought it to a auto glass repair shop and they repaired the car. Nissan corporation called me and asked me questions but would not answer any of my questions and did nothing to repair there faulty sunroof glass.

NoNoN NoneNone20170205

On 12/15/16 i was driving my 2011 nissan murano awd and when braking for a left turn lane on a local street (going about 30 mph) the brake pedal all of a sudden had no pressure & went all the way to the floor. I could not stop the car & i had to veer to the right to avoid hitting a car in front of me. Towed the car to the nissan dealer the next day, 12/16/16, & they said it was the master brake cylinder. They replaced the master brake cylinder for about $700 & it was working normally except for a slight whirring sound. On 2/6/17, approximately a month and a half later. I was entering a freeway on ramp (curving type of on ramp approximately 45 mph) and the brakes went to the floor again with no pressure. I had to sharply turn to the right to avoid hitting the car in front and coast to a stop. Took the car to the same dealer and they said the problem was now worn front brakes $400. Then they called a little later and changed their diagnosis and said the issue was now the abs actuator, $1900. Did some research online and found that nissan has a recall for certain year murano abs actuators. I believe they should expand the recall because it seems to be affecting my 2011 murano and i have read many 2009 murano owners experiencing many of the same issues i am. Interestingly both times the brakes failed were on very rainy days. I think this issue should be addressed before a bad accident occurs where there could be a fatality.

NoNoN NoneNone20170124

Car has only 43000 miles on it and the valve body assembly needs to be replaced. I got a price of almost $1,700 for this repair and apparently it is a very common issue with these cars.

NoNoN NoneNone20161130

The pedal loses pressure when braking the car and reaches the floor. The suv have aprox. 72,000 miles

NoNoN NoneNone20161121

Tl* the contact owns a 2011 nissan murano. The contact stated that the air bag warning indicator illuminated and caused the front passenger seat classification system to fail. When the passenger seat was occupied, the air bag system would deactivate. The dealer advised the contact that the vehicle was not included in nhtsa campaign number: 16v244000 (air bags). The manufacturer was not notified. The vehicle was not repaired. The vin was not available. The failure mileage was 68,202.

NoNoN NoneNone20161102

Took murano to mechanic because was having problems with braking, mechanic had brake serviced and made new. Now car is not wanting to stop even when pumpin brakes. Took back and was told by mechanic at shamrock that i need new abs hydrolic break system

NoNoN NoneNone20161025

The convertible top malfunctioned and was unable to completely close, so it would lift and fly off when my car was in motion. Had to manually lock back in place however the roof error signal kept consistently beeping since it thought the roof was still down. Had to disconnect wiring to be able to use car. Now a few other things don't work properly because of the wiring that has been disconnected as a quick fix to the problem.

NoNoN NoneNone20160823

I was driving up rt 33 going north toward ridgefield and there were fallen/cut branches on the side of the road (across the street from linden tree) that were sticking out, and scratched the full length of the right side of my car. They appeared to have been pushed to the side, but not enough to avoid brushing a car. I have a black car and one mark in particular runs the full length of the car. I took it to a car wash this morning hoping it would wash off, but it is a scratch. I spoke to gaylan in new canaan who suggested i file the claim here. I am not sure if this is the right section. I tried to take photos but due to glare and the thin line against a big black space, you cannot tell from a photo. I am happy to bring the car for firsthand inspection. I am very upset as i went to the area today and there is an orange cone next to the brush to alert people, but i did not see the cone as it was tucked behind some of the leaves. Please advise as this car is still pretty new and these scratches are impossible to get out and have damaged the paint surface on the right side of my car.

NoNoN NoneNone20160811

My wife's nissan murano had been having problems with the brakes going all the way down to the floor. I took it in to nissan dealership to get checked out finally the guy there told me that the brakes didn't act up on them so they can't diagnose the problem and that so far everything looks good. I left thinking maybe it was just the brakes getting worn out. About five months later it happened again while she was driving home. She said she was going 40 and she suddenly had no brakes having to put her vehicle on park so she wouldn't hit the vehicle infront of her finally she had no brakes and had to move her car using the emergency brake on and off untill she reached a shopping center ahead. I went to pick the truck up and the brakes were working fine again. Then i called nissan explained what happened and they told me they had no record of them ever taking a look at the truck. And that my factory warranty has finally expired so the master cylinder isn't covered which is what's wrong with the brakes supposively. I'm aware that the master cylinder completely stops working when it goes bad but for it to work and sometimes not work sounds very strange. I have read online that many people have had the same problem with this particular vehicle and thy say it starts not working six months after changing themaster cylinder. I called nissan for recalls but they don't have anything for this vehicle. I don't understand how so many people have had the same problem and nissan hasn't looked into addressing the problem. We need something done about this because they charge me 900$ plus to replace when i had obviously told them the vehicle was acting up during the time of my warranty.

NoNoN NoneNone20160626

When i start to accelerate after a stop light or stop sign, my car will hesitate to accept the gas and seems as if it's going to quit, however, inadvertently it finally catches up and will start to accelerate. This has been happening since i purchased this vehicle in june of 2016. It seems as if it is more often lately. This happens often and is dangerous going through an intersection. Also, this makes me uneasy because anyone behind me could possibly run into the back of my car.

NoNoN NoneNone20160520

The vehicle lost power while the accelerator pedal was depressed. The vehicle was towed to an independent mechanic lot and then to a dealer where it was diagnosed that the transmission failed. The manufacturer was notified of the failure. The failure mileage was 51,000.

NoNoY NoneNone20160502

Tl* the contact owns a 2011 nissan murano. While driving 45 mph, the vehicle lost power while the accelerator pedal was depressed. The contact coasted the vehicle to the side of the road. The vehicle was towed to an independent mechanic lot and then to a dealer where it was diagnosed that the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,000.

CrashNoY NoneNone20160309

While exiting a parking space at a low speed (less than 10 mph) the car unexpectedly accelerated to full throttle. Braking would not hold it and my car ran into another vehicle after traveling 5-15 yards, pushing it up on a sidewalk before stopping. Both cars total loss due to bent frame/rails. My front end demolished and radiator pushed into engine but no airbags deployed. After the incident it was discovered that my accelerator pedal had snapped off.

NoNoN NoneNone20160212

My door locks began to fail intermittently when i try to enter or exit the vehicle. On 2/13/16 i got into the vehicle late at night, cranked it, put it in drive, and began to pull off when the vehicle totally shut down and would not crank(leaving me stranded, at night, in freezing wrather). The vehicle would not restart. It would only click....Then eventually do nothing. Later that evening we attempted again. It would not start until we hit the lock button on the remote.(battery previously replaced). This is clearly a defect with nissans as seen on many complaint forums. All 4 actuators failing are ridiculous. I was told by a mechanic (not associated with nissan but has had to work many of the same issues with their vehicles) that it is a security system issue and the vehicle actually thinks you are stealing it so it shuts down. Hopefully, it won't think that while i am traveling on the interstate. Please investigate. The next day, it wouldn't start. *tr

NoNoN NoneNone20151221

Less than 100,000 miles on the car, 4 engine mounts are cracked, never off road, used for commuting and travel on highways. On chat board for murano owners, found several other instances of cracked motor mounts, happening as early as approximately 30,000 miles. Not sure of date occurring but told at oil change service nissan of bakersfield about engine mount problem, i think on 12/22/15. *js

NoNoN NoneNone20151201

Started going 70-60 mph on freeway and car suddenly stopped accelerating causing me to move quickly to the other side of the freeway. I think it may be the alternator, not sure yet

CrashNoN None1 Dead20151003

2011 nissan. Consumer states that the airbags did not deploy during vehicle accident . *ld *js *tt *dt air bag system components ( the curtain/ head air bags and the seat belt pretensioners) were also replaced. Updated 10/3/18*jb *dt consumer stated car was brought new only had 7,000 miles. Air bag did not deploy and consumer's husband went into the front window crushed his forhead his brain bleeding. He also broke his hip and smashed his knee. He was unconcious and died 2 years later. Repair was over $16,000.*jb

NoNoN NoneNone20150914

I began experiencing a loss of motion while driving this vehicle. On two separate occasions, while on the road and moving the vehicle lost ability to move. At one point i was limited to unsafe driving speeds of less than 15 miles per hour. All occurrences of loss of motion occurred on city streets where posted speed limits were 45 mph or less. The last occurrence was in my driveway when the vehicle would not start. I had to have the vehicle towed for service at which time it was determined the transmission was in need of replacement. At 60,000 miles the transmission on this vehicle was at full failure and full replacement was necessary. All recommended maintenance was completed on this vehicle and it was not used for towing purposes.

NoNoN NoneNone20150909

All 4 of my door lock actuators have gone out at the same time.

NoNoN NoneNone20150822

Transmission slips or shifts hard into gears. Transmission has also just stopped working in the middle of traffic. Gets worse the warmer it is. Slower speeds have the hard shifting and higher speeds it often wont shift to the next higher gear.

NoNoN NoneNone20150810

Tl* the contact owns a 2011 nissan murano. While driving approximately 20 mph, the brake pedal was depressed but failed to respond. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic. The technician diagnosed that the master cylinder needed to be replaced. The vehicle was then taken to the dealer, where the technician confirmed the failure but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

NoNoN NoneNone20150409

While driving my nissan murano 2011, the car lost its brakes while driving on the road. I started pumping the brakes until they started working, but defective. I went to nissan center and they told me that they had to change the master cylinder and he wasn't surprised. Told me that this was not their first case, but there were no recalls, so i have to pay $600 for a new master cylinder. *tr

NoNoN NoneNone20150211

2011 nissan murano with 66,000 miles failed while driving in freeway traffic, in a construction zone, on 2/12/2015. The model is equipped with continuously variable transmission (cvt). Nissan written powertrain coverage period on 2011 models is "60 months or 60,000 miles, whichever comes first." nissan notified us, the owners of the murano, that the parts and labor were not covered by warranty. Nissan consumer affairs did not help. Nissan vice president total customer satisfaction, [xxx], previously issued a continuously variable transmission (cvt) warranty extension for model years 2003-2010 which covered repairs, replacement, and related towing expenses. Since the 2011 model is equipped with cvt (same transmission as 2003-2010 models covered by extended warranty), it needs to be covered under the warranty extension. Nissan corporation knew of the cvt problem, which was the reason for the cvt warranty extension between the years of 2007 and 2010. The company has not adequately modified the part and has not adequately modified the warranty to meet the needs of the consumer. The cvt failure put our safety in jeopardy, caused us to miss work, and cost nearly $4,000, which put us into severe financial duress. With nissan\'s awareness of the nissan cvt failure problems, the cvt should have been remedied before the point we bought the vehicle or should have, at least, been covered by warranty. We were never asked if we wanted our old transmission back and were never given the serial numbers. When we called and inquired, we were told that it had been shipped "back to nissan" within 5 business days and that there was no way we could get it back or call to get the identifying information. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20150203

Driver's side sun visor does not remain in the up position droops down when driving over small bumps, impairing driver visibility. This happens when driving but is getting worse and soon i anticipate the visor will not stay in the up position when the vehicle is stationary.

NoNoN NoneNone20140928

Sunroof of my 2011 nissan murano exploded suddenly while driving down the highway on a clear day and no other cars in the area. The malfunction of the sunroof exploding caused the center of the sunroof glass to protrude outward into a dome shape while glass pieces shattered into the cabin of the murano. Upon contacting the nissan dealer, they referred me to the national nissan customer service number, but after 4 days i am still waiting on a call back from the regional nissan office. This is a major safety issue that nissan must take responsibility for correcting as soon as possible. *tr

NoNoN NoneNone20140924

Tl* the contact owns a 2011 nissan murano. The contact stated that the rear window leaked. The leak in the window ran down into the trunk and ruined several components. The trunk opened without warning and the convertible roof opened and closed on its own. The dealer was unable to find the location of the leak. The dealer stated that this was a known issue and that the manufacturer was aware. The vin was not available. The failure mileage was 54,000. Updated 8/6/15*cn

NoNoN NoneNone20140706

I have noticed on numerous occasions this summer, a crackling sound in lower portion of the front windshield. I actually remember hearing it last summer but it is now more audible. The warm weather must be a factor. I have also experienced problems with my keyless fob, it does not always work and my ignition an rear lift gate sometimes will operate even when the fob is within 3 feet. This has occurred several times over the past 2 months. I took it to nissan and they could not find the problem. I purchased the car brand new in aug. 2011. No accidents. Updated 4/24/2015 *js

NoNoN NoneNone20140328

We were driving at 35 miles/hr with 3 years old daughter in the car seat in the back. Suddenly the roof just exploded. We had the inside cover of the sunroof open and the debris from the roof explosion flew in our daughter face. Fortunately, beside minor scratches on her face and crying when we put her back to the car, she is ok. She now resist us when we try to put her in this car. This is absolutely a quality issue from nissan. We agree with nissan that we never heard about roof exploding before, but we as many other have witnessed one from car made by nissan. *tr

NoNoN NoneNone20131016

Tl* the contact owns a 2011 nissan murano. The contact stated that the front driver's side power door lock failed to function. The door would only unlock manually due to a faulty door actuator. The vehicle had not been repaired. The contact mentioned that the rear driver's side door actuator was previously replaced by the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.

NoNoN NoneNone20130717

While traveling approx 65 mph on the highway with no trucks or overpasses around my sunroof glass literally exploded! I thought i had a tire blowout until i heard wind coming from the roof and saw bright light from the sunshade cracks. When i opened the visor a crack you could see the glass had exploded upward. I had a large chunk of glass missing from the sunroof. I saw another complaint on nhtsa for the same situation and i an very concerned about the safety of the glass. Thank you for you consideration! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20121117

While i was driving down the road at about 45 mph no other vehicles around me and no overpass or trees above me , my sunroof exploded (it sounded like a gunshot went off) and then i heard a crackling noise which as soon as i pulled over i found it had exploded upwards and shattered. I have pictures to show the sunroof exploded upwards. *tr

NoNoN NoneNone20120630

Tl* the contact owns a 2011 nissan murano. While driving approximately 60 mph, the tire pressure sensor remained illuminated for two hours. The failure occurred multiple times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

CrashNoN 1 InjuredNone20120426

On friday april 27, 2012 i was in albuquerque proceeding east in the passing lane of central avenue se, going 20 mph. A black camero, proceeding north on jefferson st ne, ran a stop sign, sped into the intersection and collided with the front of my 2011 nissan murano. When this happened not one airbag deployed i suffered injuries and am going in for back surgery tomorrow. The murano frame was bent and the car totaled. *js

NoNoN NoneNone20120309

Tl* the contact owns a 2011 nissan murano. The contact stated that the sunroof shattered while driving 70 mph. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was awaiting a response as to whether the failure was covered under warranty. The failure mileage was 13,100.

NoNoN NoneNone20111124

At low speeds on slight incline will not accelerate with input to gas pedal rpms will increase vehicle will not respond then suddenly drive train will respond and engage (a slipping action) vehicle will suddenly launch forward with a slight bang and bucking of vehicle. Dealer has had vehicle checked for problem approx 5-6 times could not duplicate issue. Bbb complaint in process of being filed. Dealer and manufacturer no help with issue. Formal complaint filed with dealership, no response @ present. Vehicle is dangerous when not responding and confusing control of vehicle when it does respond to throttle input. *jb

NoNoN NoneNone20111020

I parked the murano in the garage and closed the garage door then went inside the house. About 30 minutes later i heard a muffled boom sound. I thought the wind was blowing furniture around on my deck. I went to check the garage and noticed tempered glass on the floor. I looked at the lift gate door and noticed the entire glass window had shattered inward. Most of the glass was inside the car. I don't know how it happened but it was raining that day and the temperature had fallen. *tr

NoNoN NoneNone20110911

Driving appx. 30mph on open asphalt road, no cars ahead of me, no cars behind me when heard loud explosion, similar to shot gun blast. When located trouble found the moon roof had exploded. Appeared to be an upward explosion. Car taken to nissan dealer for repairs. Damage was not caused from any flying objects. Has to be a defect. *tr

NoNoN NoneNone20110905

Travelling @ 70 mph when sunroof exploded. Light rain, no nearby traffic, no overpass. Fortunate to pull over without an accident. *tr

NoNoN NoneNone20110811

While driving the brake light comes on and stay on when i pressed the brakes the car shimmer took car to dealer for repair was told the car was repaired now the brake light is on again while i am todays date sept. 23 . Have to make another apointment to check out brake again. *tr

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