Mazda Cx-9 2022

Complaint Information: Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

No recalls could be found for this vehicle. To ensure accuracy and for your safety, do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

SA-022-24 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
SA-017-24a - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / st
09-001-24c - UNKNOWN OR OTHER: Some customers may experience a a??Telematics malfunctiona?? Message in the instrument cluster with dtc U3000:04-tcu (telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
07-003-24 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10 a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by in
09-022-24 - ELECTRICAL SYSTEM: Some customers may complain that the power liftgate (plg) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentiona
SA-017-24 - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / st
SA-016-24 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
PF-24-03 - POWER TRAIN: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the global electronic parts catalog (gepc). To provide support in such cases, a temporary lookup guide has been develop
09-014-24 - STRUCTURE:BODY: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-001-24b - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may experience a a??Telematics malfunctiona?? Message in the instrument cluster with dtc U3000:04-tcu (telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
SA-009-24a - ENGINE AND ENGINE COOLING: Frequently asked questions (faq): general questions, reception level inspection, setup and getting started, dealer processes, registration / enrollment, tcu activation, wi-fi general information, conditions for remote engine start will not
SA-009-24 - ENGINE AND ENGINE COOLING: Frequently asked questions (faq): general questions, reception level inspection, setup and getting started, dealer processes, registration / enrollment, tcu activation, wi-fi general information, conditions for remote engine start will not
SA-011-24 - STEERING: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
SA-006-24 - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
SA-014-24 - TIRES: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the
SA-013-24 - SUSPENSION: Some vehicles may exhibit a steering shimmy or body vibration during the pdi test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
09-006-24 - STRUCTURE:BODY:HATCHBACK/LIFTGATE: Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (plg). The noise may be caused by the following: creaking noise: dust and dirt accumulates on the sealing portion of the plg drive unit, reducing se
09-001-24a - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may experience a a??Telematics malfunctiona?? Message in the instrument cluster with dtc U3000:04-tcu (telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the t
06-001-24 - STEERING: Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, th
09-001-23a - ELECTRICAL SYSTEM: Some vehicles may exhibit an a??In vehicle network malfunctiona?? Message appearing in the instrument cluster with dtc U3000:04-tcu (telematics communication unit internal malfunction) stored after the connected service contract has been di
SA-081-23 - ENGINE AND ENGINE COOLING: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This service alert is to inform you about the water pump sealing mechanism and the criteria if r
SA-082-23 - STEERING: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
SA-025-23a - ELECTRICAL SYSTEM: When the telematics control unit (tcu) replacement is necessary due to a failure, use mdars to activate the new tcu after replacement. Use the information in this service alert to initialize the new tcu until the procedure on mgss is update
SA-021-23b - ELECTRICAL SYSTEM: Qi wireless charger symptom troubleshooting
SA-015-23e - ELECTRICAL SYSTEM: Frequently asked questions (faq): general questions reception level inspection setup and getting started dealer processes registration / enrollment tcu activation wi-fi general informatio conditions for remote engine start will not
09-023-23b - ELECTRICAL SYSTEM: Some customers may experience the following symptoms of the wireless charger (qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (qi). - it does not start charging. - soon after sta
06-004-23b - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
SA-027-23c - ELECTRICAL SYSTEM: In-vehicle network malfunction error message and master warning light on with dtc U3000:04 (telematics communication unit internal malfunction) stored.
09-039-23 - ELECTRICAL SYSTEM: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tu
09-007-23c - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
01-007-23a - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
SA-032-23a - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
02-003-23 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
SA-009-23i - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop
SA-042-23a - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about the active driving display not displaying turn by turn (tbt) travel direction or navigation information.
SA-039-23a - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
SA-003-23a - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur
PF-23-09 - EQUIPMENT: Mnao has recently found an increase in non-returned cores within the united radio (ur) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part wil
09-023-23a - EQUIPMENT ADAPTIVE/MOBILITY: Some customers may experience the following symptoms of the wireless charger (qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (qi). - it does not start charging. - soon after sta
06-004-23a - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
SA-050-23 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
SA-021-23b - ELECTRICAL SYSTEM: Qi wireless charger symptom troubleshooting
SA-021-23a - ELECTRICAL SYSTEM: Qi wireless charger symptom troubleshooting
SA-009-23h - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop
SA-009-23g - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop
SA-039-23 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
SA-027-23b - ELECTRICAL SYSTEM: Some customers may experience the following: in-vehicle network malfunction error message, master warning light on, connected vehicle reception icon shows "x".
SA-042-23 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Some customers may complain about the active driving display not displaying turn by turn (tbt) travel direction or navigation information.
SA-009-23F - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start /
06-004-23 - STEERING: Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. To eliminate this concern, the tightening torque for the
SA-036-23 - STRUCTURE: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surf
SA-035-23 - ENGINE AND ENGINE COOLING: Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
SA-027-23a - ELECTRICAL SYSTEM: In-vehicle network malfunction and master warning light on. Dtc U3000:04 stored (does not apply to 09-001/23)
SA-015-23d - ENGINE AND ENGINE COOLING: Connected services, frequently asked questions (faq)
SA-009-23e - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start /
SA-008-23a - TIRES: Some vehicles may exhibit a steering shimmy or body vibration during the pdi test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
09-007-23b - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
SA-032-23 - ENGINE AND ENGINE COOLING: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-031-23 - WHEELS: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
SA-015-23c - ENGINE AND ENGINE COOLING: Frequently asked questions (faq)
SA-009-23d - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following:1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop,
SA-005-23a - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
16-003-23 - ELECTRICAL SYSTEM: Some customers may complain that mazda connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the cmu failing at startup due to a d
09-023-23 - ELECTRICAL SYSTEM: Some customers may experience the following symptoms of the wireless charger (qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (qi). It does not start charging. Soon after starting,
01-007-23 - ELECTRICAL SYSTEM: The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
SA-018-23a - ELECTRICAL SYSTEM: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in
SA-022-23 - ELECTRICAL SYSTEM: Some customers may complain about an intermittent beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation sd card.
SA-025-23 - ELECTRICAL SYSTEM: When the telematics control unit (tcu) replacement is necessary due to a failure, use mdars to activate the new tcu after replacement. Use the information in this service alert to initialize the new tcu until the procedure on mgss is update
SA-027-23 - ELECTRICAL SYSTEM: In-vehicle network malfunction error message. Dtc U3000:04 (telematics communication unit internal malfunction) stored. Note: the vehicle does not apply to 09-001/23 because csp04 is not "open".
SA-021-23 - ELECTRICAL SYSTEM: Qi wireless charger symptom troubleshooting
SA-015-23b - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Mazda connected services - frequently asked questions (fqa)
SA-009-23c - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following:1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative.Engine start / stop,d
09-013-23a - ELECTRICAL SYSTEM: Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim usb power outlet. This may be caused by an excessive external force applied to the usb power outlet. To eliminate this c
09-007-23a - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
SA-012-23 - VISIBILITY: Some customers may report an odor or water in the hvac system and upon inspection, the cabin air filter may be found to be wet.
SA-018-23 - ELECTRICAL SYSTEM: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in
SA-009-23b - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / st
SA-015-23 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Mazda connect services - frequently asked questions (faq)
SA-016-23 - EQUIPMENT:ELECTRICAL: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method. B. Auxiliary key code cut method
16-003-23 - ELECTRICAL SYSTEM: Some customers may complain that mazda connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the cmu failing at startup due to a d
SA-009-23a - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: 1. Infotainment center display does not provide the authorization code (otp) during the mymazda app connected vehicle enrollment. 2. Remote function(s) inoperative. Engine start / stop
09-007-23 - SEATS: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
09-008-23 - ELECTRICAL SYSTEM: Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve
SA-009-23 - ENGINE AND ENGINE COOLING: Some customers may complain about any of the following: infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. Remote function(s) inoperative. Engine start / stop, door lock
SA-008-23 - STEERING: Some vehicles may exhibit a steering shimmy or body vibration during the pdi test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-007-23 - POWER TRAIN: The rear differential case could develop a crack in the case. Note: this could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing (1) in the coupling (2) is seized
07-002-23 - ELECTRICAL SYSTEM: Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 a?F (10a?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by ina
09-016-23 - ELECTRICAL SYSTEM: Speedometer replacement procedure
09-013-23 - ELECTRICAL SYSTEM: Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim usb power outlet. This may be caused by an excessive external force applied to the usb power outlet. To eliminate this c
16-002-23 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 7000c0a-na03_11048 or later).
09-006-23 - STRUCTURE: When encountering a vehicle with paint damage, refer to the "mazda paint warranty guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-001-23 - ELECTRICAL SYSTEM: Some vehicles may exhibit dtc U3000:04 (telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in which the customer opted out of cv services are affected - csp04
SA-007/23 - POWER TRAIN: The rear differential case could develop a crack in the case note: this could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused when the sliding bearing in the coupling is seized and cau
SA-006/23 - ELECTRICAL SYSTEM: Some customers may complain about the infotainment system and/or the mymazda app showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - incorrect calendar entry (month/day/year) after a batter
SA-005/22 - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
SA-003/23 - BRAKES (PWS): Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
RF-23-01 - ENGINE AND ENGINE COOLING: When servicing skyactiv engine vehicles requiring to replace the oil galley plug and crush washer, order the required part numbers below. These parts are not listed in gepc and were previously listed as "non-serviceable" in the cylinder blo
04-005-22 - SERVICE BRAKES, HYDRAULIC: Front brake noise symptom 1: some vehicles may exhibit a click noise when first moving forward or reverse from a stop or when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the b
SA-078-22 - SERVICE BRAKES, HYDRAULIC: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
SA-045-22a - VISIBILITY:GLASS, SIDE/REAR: The purpose of this service alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when
SA-019-22c - ELECTRICAL SYSTEM: Mazda connected services frequently asked questions (faq)
SA-017-22d - ELECTRICAL SYSTEM: Some customers may complain about any of the following: * infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. * remote function(s) inoperative. - engine start / stop
SA-016-22a - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
SA-004-22g - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
MT-004-22 - ENGINE AND ENGINE COOLING: Some vehicles may experience the check engine light on with dtc P0171 (fuel trim too lean) and possibly dtcs p030x (misfire). Vehicles having this concern should use the following inspection/repair procedure.
SA-075-22 - ELECTRICAL SYSTEM: If you encounter any type of electrical concern (e.G, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal mgss diagnosis by asking if any aftermarket devices have been installed. Aftermarke
SA-074-22 - ELECTRICAL SYSTEM: Some customers may complain the hvac system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient
SA-064-22a - ELECTRICAL SYSTEM: Some customers may comlpain about an intermittent beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation sd card.
16-004-22a - ELECTRICAL SYSTEM: Some customers may complain that mazda connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the cmu failing at startup due to a d
09-018-22b - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 74.00.324 or later). The system performance has been improved as follows: ver. 74.00.324 fixes these software errors (b
02-004-22a - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
07-003-22a - EQUIPMENT: Some customers may complain about poor a/c performance due to low refrigerant. This may be caused by one of two things. Cause 1: [for 2016-2022 cx-9 with vins lower than jm3tc******617612 (produced before april 7, 2022)] the condenser is c
SA-068-22 - POWER TRAIN: The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". Only use "atf-fz" to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula
SA-067-22 - ELECTRICAL SYSTEM: Some customers may complain about the following message displayed in the multi-information display: in the following cases, the mrcc with stop & go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * t
SA-066-22 - ELECTRICAL SYSTEM: Some vehicles may have one of the following dtcs stored in memory along with a system status notice on the multi-information display or display a system status notice with no dtc: * C1001:92 - forward sensing camera (fsc) poor field of vie
SA-064-22 - ELECTRICAL SYSTEM: Some customers may comlpain about an intermittent beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation sd card.
SA-019-22b - EQUIPMENT: Mazda connected services frequently asked questions (faqs)
SA-017-22c - ELECTRICAL SYSTEM: Some customers may complain about any of the following: * infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. * remote function(s) inoperative. - engine start / stop
SA-008-22a - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
SA-004-22f - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
09-032-22a - ELECTRICAL SYSTEM: Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve
09-030-22a - ELECTRICAL SYSTEM: Some vehicles may experience the mymazda app not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communi
09-020-22a - ELECTRICAL SYSTEM: Some vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caus
SA-004-22e - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
SA-004-22d - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
SA-017-22b - ELECTRICAL SYSTEM: Some customers may complain about any of the following: - infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. - remote function(s) inoperative. - engine start / stop
16-004-22 - ELECTRICAL SYSTEM: Some customers may complain that mazda connect does not start or that it takes a long time to restart after starting the vehicle. This is caused by the initialization process with the cmu failing at startup due to a defective circuit board
09-032-22 - ELECTRICAL SYSTEM: Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ve
09-030-22 - ELECTRICAL SYSTEM: Some vehicles may experience the mymazda app not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communi
07-003-22 - EQUIPMENT: Some customers may complain about poor a/c performance due to low refrigerant. This may be caused by the low-temperature side outlet pipe leading to the evaporator of the air conditioner condenser deteriorating because the structure around
SA-050-22 - LATCHES/LOCKS/LINKAGES: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (plg) not opening automatically. If you confirm that the customer's concern is that the l
09-024-22 - ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER: In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.
16-002-22 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 7000c0a-na03_11040 or later).
SA-045-22 - EQUIPMENT: The purpose of this service alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when
01-006-22 - ELECTRICAL SYSTEM: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in st
SA-039-22 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Some customers may complain about scratches on the instrument cluster lens.
SA-038-22 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE: Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
SA-004-22c - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
16-002-22 - ELECTRICAL SYSTEM: Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 7000c0a-na03_11026 or later).
02-004-22 - SUSPENSION: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
SA-034-22 - ELECTRICAL SYSTEM: When the telematics control unit (tcu) replacement is necessary due to a failure, use mdars to activate the new tcu after replacement. Use the information in this service alert to initialize the new tcu until the procedure on mgss is update
SA-033-22 - WHEELS: Some vehicles may exhibit a steering shimmy or body vibration during the pdi test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be
SA-031-22 - WHEELS: Some customers may complain that the tire sidewalls are distorted or "damaged".
SA-030-22 - TRAILER HITCHES: Some vehicles may store dtc B1495:87 (lin communication error) and cannot be cleared after accessory trailer hitch is installed. This may be caused by liftgate foot sensor deactivation procedure not completed during trailer hitch installati
SA-028-22 - EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE: Qi wireless charger symptom troubleshooting
SA-019-22a - UNKNOWN OR OTHER: Mazda connected services frequently asked questions (faqs)
SA-017-22a - LATCHES/LOCKS/LINKAGES:DOORS:LOCK: Some customers may complain about any of the following: *infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. **remote function(s) inoperative. **engine start / stop **
SA-004-22b - ELECTRICAL SYSTEM:SOFTWARE: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
09-012-22 - EQUIPMENT: At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spe
02-003-22 - STEERING: Some customers may complain that the steering wheel is off center more than 3ÿ° even when driving straight on a flat road.
SA-026-22 - EQUIPMENT: Apple carplay / android auto frequently asked questions (faqs)
SA-019-22 - ELECTRICAL SYSTEM: Mazda connected services frequently asked questions (faq).
SA-018-22 - ENGINE AND ENGINE COOLING: The wsm shows 3 possible crankshaft sprocket and timing chain combinations (type a, b and c), but some vehicles have been produced with a combination of type a timing chain with 2 yellow-colored links with a type b crankshaft sprocket.
SA-017-22 - ELECTRICAL SYSTEM: Some customers may complain about any of the following: infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. *remote function(s) inoperative. *engine start / stop **doo
SA-016-22 - EQUIPMENT: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary key trace cut method b. Auxiliary key code cut method
SA-004-22a - ELECTRICAL SYSTEM: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
04-001/22 - EQUIPMENT ADAPTIVE/MOBILITY: Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 cx-9 2018-2022 cx-5 (click noise): 1. When first moving forward or reverse from a stop or 2. When first applying the brakes w
01-003/22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The mazda dca-8000 is required for all warranty battery testing. If the mazda dca-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this service bulletin to test
SA-014-22 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Accessory instructions can be found on onemazda under dealer resources - parts & accessories.
SA-006-22a - EQUIPMENT:MECHANICAL: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
SA-009-22 - POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT: The new awd rear differential does not come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Note: the breather threads have a sealant and lock
SA-008-22 - STRUCTURE: Some vehicles may experience exterior trim heat damage when parked near a glass building or low-e windows. This may be caused by the sun's reflection.
SA-007-22a - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some vehicles equipped with siriusxm travel link and a navigation sd card added by dealer/customer may experience a siriusxm travel link error when selecting parking information.
SA-007-22 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Some customers may experience a siriusxm travel link error when selecting parking information.
SA-006-22 - POWER TRAIN: There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warr
SA-004-22 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: Customers having mazda connect concerns should have their vehicle repaired using the following repair procedure.
00-001-22 - POWER TRAIN: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
MT-001-22 - UNKNOWN OR OTHER: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.G.: steering wheel, door panels, shifter...Etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a cle
DRW44 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : On certain subject 2022my cx-9 vehicles, there may be atmospheric fallout (white particles/contamination) on the body surface. Perform a visual inspection on the entire surface of the vehicle upon arrival at the dealer. If white spots from
SA-013-21h - EQUIPMENT: Connected vehicle symptom troubleshooting: some customers may complain about any of the following: - infotainment center display does not provide the authorization code during the mymazda app connected vehicle enrollment. - remote functi
01-006-21-3779b - ELECTRICAL SYSTEM: Battery maintenance: this service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

U3000 [8] Control Module
P0171 [1] System too Lean (Bank 1)
C1001 [1] C1001
B1495 [1] Decklid Punch-Out Sensor Circuit Failure

Most Recent Consumer Complaints and Accidents

Crash	Fire	Towed	Injured	Deaths	Failure Date