2020 Nissan Altima AWD SR/PlatinumNissan Altima Awd Sr/platinum 2020

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 237564 [USA]: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
    Nissan north america, inc. (nissan) is recalling certain 2019-2021 altima and 2020-2021 sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, "rear visibility."
    dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed october 19, 2023. Owners may contact nissan's customer service at 1-800-867-7669. Nissan's number for this recall is r23c3.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 213866 [USA]: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. either condition can cause a loss of vehicle control, increasing the risk of a crash.
    Nissan north america, inc. (nissan) is recalling certain 2019-2020 altima and 2018-2021 titan vehicles equipped with continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
    nissan will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. Owner notification letters were mailed on may 11, 2021. Owners may contact nissan customer service at 1-800-867-7669. Nissan's number for this recall is pc798.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 207493 [USA]: A detached tie rod ball joint can cause a loss of steering control, and increase the risk of a crash.
    Nissan north america, inc. (nissan) is recalling certain 2020-2021 nissan altima vehicles. The tie rod ball joint fastener was not tightened properly, which could result in the tie rod ball joint detaching from the steering knuckle.
    nissan will notify owners, and dealers will tighten the left and right-side tie rod ball joint fasteners, or install new fasteners as necessary, free of charge. The began march 31, 2021. Owners may contact nissan customer service at 1-800-867-7769. Nissan's number for this recall is pc795.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 152757 [USA]: Over cured tires can result in a sidewall break causing a sudden loss of air or the tread separating from the tire. both conditions increase the risk of a crash.
    Nissan north america, inc. (nissan) is recalling certain 2020 altima s grade vehicles equipped with continental procontact tx tires, size 215/60 r16 h, with tin date code 3320 and mold id s-419149. The tires may have been over cured.
    nissan will notify owners, and dealers will inspect the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began december 10, 2020. Owners may contact nissan customer service at 1-800-8677669. Nissan's number for this recall is pc765.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 151377 [USA]: Rear window glass that separates from the vehicle can increase the risk of a crash.
    Nissan north america, inc. (nissan) is recalling certain 2020 altima, maxima and leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
    nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began november 4, 2020. Owners may contact nissan customer service at 1-800-867-7669. Nissan's number for this recall is pc752.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021140 [Canada]: Tires
    Issue: certain vehicles were built with tires that may have been cured too long. As a result, the sidewall could crack or the tread and belts could separate. This could lead to a sudden loss of air pressure and could cause a tire failure. Note: this recall only affects certain continental tires, with specific date codes and mold numbers. Safety risk: a tire failure could cause a loss of control and increase the risk of a crash. Corrective actions: nissan will notify the owners by mail and instruct them to take the vehicle to a dealer to inspect and replace the tires, if necessary.

  • Recall 2021117 [Canada]: Steering
    Issue: on certain vehicles, the steering tie rod nut may not have been properly tightened. As a result, the tie rod could become loose and separate from the steering knuckle. This could result in a loss of steering control. Safety risk: a loss of steering control could create a risk of a crash. Corrective actions: nissan will notify owners by mail and instruct you take your vehicle to a dealer to re-tighten the nut on the left and right steering tie rods. If the nut is missing, a new nut and washer will be installed.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • NTB23-018G - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin is no longer active. To access infotainment software updates via the infotainment software update utility: select specialty tools, and then select infotainment software updates on
  • NTB23-018F - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin is no longer active. To access infotainment software updates via the infotainment software update utility: select specialty tools, and then select infotainment software updates on
  • NTB20-080D - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history below. Please discard previous versions of this bulletin.
  • NTB20-046G - ELECTRICAL SYSTEM: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049AA - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-094B - POWER TRAIN: Transfer assembly seal replacement for awd front drive shaft removal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-003F - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • PC989 2019-2020 - STRUCTURE: Active grille shutter emission warranty extension dealer notification *****dealer announcement***** nissan is committed to providing the highest levels of product quality and customer satisfaction. Therefore, nissan is extending the e
  • NTB08-097L - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018E - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018D - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-051B - ELECTRICAL SYSTEM: Horn inoperative this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-053 - ELECTRICAL SYSTEM: Silicone-based lubricant or grease can damage electrical components service information do not apply silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal
  • NTB23-049 - ELECTRICAL SYSTEM: 12 volt battery testing for in-service vehicles service information the following service information lists nna procedural recommendations for establishing good connections while performing 12v battery testing. These recommendations ar
  • NTB22-038B - ELECTRICAL SYSTEM: Rab warning light on in instrument panel and/or dtc B2724-23 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-103H - POWER TRAIN: Cvt/tcm calibration data a??Writea?? Procedure this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-038 - SERVICE BRAKES, HYDRAULIC: Warning light on with dtc C111F stored as crnt in the abs if you confirm dtc C111F (g-sensor) is stored as a??Crnta?? In the abs actuator and electric unit (control unit). Important: do not replace the abs control unit unless instruc
  • NTB23-030 - POWER TRAIN: Cvt shift selector lever knob removal and installation service information if the cvt shift selector lever knob needs to be removed or installed for any reason, refer to the service procedure in this bulletin, beginning on page 2.
  • NTB23-018C - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-080C - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history below. Please discard previous versions of this bulletin.
  • NTB20-046F - ELECTRICAL SYSTEM: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-071C - ELECTRICAL SYSTEM: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB16-003C - ELECTRICAL SYSTEM: Intelligent key replacement or swapping between vehicles this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB14-012I - ELECTRICAL SYSTEM: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-107F - ELECTRICAL SYSTEM: Vehicle key not detected / authenticated, engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018B - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018A - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB23-018 - ELECTRICAL SYSTEM: Software update for infotainment issues service information when diagnosing an infotainment issue or after replacement of the av control unit, it is necessary to verify the current software version of the av control unit to determine i
  • NTB21-106A - ELECTRICAL SYSTEM: Dtc C1A17-49 or C2580-49 stored in laser/radar this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-013B - POWER TRAIN: Prevent front axle thread damage during nut removal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-071C - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042D - FORWARD COLLISION AVOIDANCE: Automatic emergency braking warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055J - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-145B - SERVICE BRAKES, HYDRAULIC: Abs/vdc can diagnosis information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-051A - ELECTRICAL SYSTEM: Horn inoperative this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-010C - VISIBILITY: Windshield wiper blade performance/diagnosis service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-028H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-126C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB09-081J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB08-097K - STEERING: Diagnosis of vehicle pull (drift) and/or steering wheel off-center this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-073A - ELECTRICAL SYSTEM: Rear automatic braking warning light illuminated and/or dtc C1B56-04 and/or C1B56-97 stored in the adas control unit this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bull
  • NTB22-038A - ELECTRICAL SYSTEM: Rab warning light on in instrument panel and/or dtc B2724-23 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049Z - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-101 - POWER TRAIN: Drive shaft boot service information service information if a drive shaft (axle shaft) boot on an applied vehicle is found to be leaking grease, and there is no abnormal noise or obvious cv joint risk due to water intrusion and/or com
  • NTB15-049Y - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-029I - POWER TRAIN: Abnormal noise, vibration and/or binding feeling from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-097 - ENGINE AND ENGINE COOLING: Dtc P0404 stored in the ecm at temperatures below 32a?F if you confirm dtc P0404 (egr a control) is stored in the ecm at temperatures below 32a?F. Action 1. Confirm the current ecm part number. 2. Reprogram the ecm, if applicable.
  • NTB21-013A - POWER TRAIN: Prevent front axle thread damage during nut removal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055I - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-073 - BACK OVER PREVENTION: Rear automatic braking warning light illuminated and/or dtc C1B56-04 or C1B56-97 stored in the icc/adas2 control module service information if the customer states the rear automatic braking (rab) warning light was illuminated and a??
  • NTB14-012H - ELECTRICAL SYSTEM: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-038 - BACK OVER PREVENTION: Rab warning light on in instrument panel and/or dtc B2724-23 stored if you confirm the customer states an rab warning light in the instrument panela??S information display is on (figure 1), and/or dtc B2724-23 (sonar control unit -
  • NTB10-029H - POWER TRAIN: Nissan awd models; abnormal noise, vibration and/or judder from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-051 - ELECTRICAL SYSTEM: Horn inoperative if you confirm the horn on an applied vehicle is inoperative. Action inspect the horn pad for a pinched ground wire. If a pinched ground wire is found, replace the high and low horns.
  • NTB21-094A - POWER TRAIN: Transfer assembly seal replacement for awd front drive shaft removal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-003E - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-026 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Service information for fuel gauge inaccurate with dtcs stored in ecm service information if a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following dtcs are stored in the ecm, do n
  • NTB19-071B - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB22-020 - ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS: Service information for brake switch adjustment for dtc C1142 and/or C1116 stored service information dtc C1142 (press sen circuit) and/or C1116 (stop lamp sw) may be stored if the stop lamp switch and/or the brake pedal position swit
  • NTB17-003D - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:SEALS/GASKETS: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049X - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB10-029G - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Nissan awd models; abnormal noise, vibration and/or judder from rear differential this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-046E - ELECTRICAL SYSTEM: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-071B - ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE: Security alarm sounds after using mechanical key to unlock driver door this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-082E - FUEL SYSTEM, OTHER: Dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-003C - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft oil seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-097J - FUEL SYSTEM, OTHER: Evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB13-027C - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-110A - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Mil on with dtc P11A7 stored in the ecm this bulletin has been amended to update the applied vehicles. No other changes were made. Please discard previous versions of this bulletin.
  • NTB19-042C - FORWARD COLLISION AVOIDANCE: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB14-012G - ELECTRICAL SYSTEM:IGNITION:MODULE: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001F - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-110 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE: Mil on with dtc P11A7 stored in the ecm if you confirm the mil is on and dtc P11A7 (vcr stopper position) is stored in the ecm. Hint: there may also be a lack of power concern (fail-safe). Action 1. Confirm the current ecm part numb
  • NTB21-083A - POWER TRAIN: Dtc P17F0, P17F1, P0776, P2813 and/or P0841 stored in the tcm this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB17-045C - ELECTRICAL SYSTEM: Cleaning front or rear combination lamp assemblies this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-106 - FORWARD COLLISION AVOIDANCE: Dtc C1A17-49 or C2580-49 stored in laser/radar service information if dtc C1A17-49 or C2580-49 is stored in laser/radar in the ⿿past⿝ column: ￷ erase the dtc. ￷ do not replace any parts. If dtc C1A17-49 or C2580-49 is stored
  • NTB19-116B - POWER TRAIN: Mil on with dtc P0742 stored in the tcm this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-094 - POWER TRAIN: Transfer assembly seal replacement for awd front drive shaft removal service information when removing the front passenger (rh) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cov
  • NTB21-083 - POWER TRAIN: Dtc P17F0, P17F1, P0776, P2813 and/or P0841 stored in the tcm if you confirm one or more of the following dtcs are stored: P0776, P2813, P0841, P17F0, P17F1 hint: ￷ if dtcs other than those listed above are stored, this bulletin d
  • NTB21-034A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Ac inoperative with dtc B20C8-14 stored in the ipdm e/r this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-118B - ELECTRICAL SYSTEM: Altima, kicks and versa sedan; dtc B26FE in bcm and key system error this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB16-028D - ELECTRICAL SYSTEM: Intelligent key buttons inoperative but request switches work this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-077D - ELECTRICAL SYSTEM: Signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB12-055H - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-118B - ELECTRICAL SYSTEM: Nissan; intelligent key identification and registration tips this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-003B - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-034 - EQUIPMENT: 2019-2021 altima and 2021 rogue; ac inoperative with dtc B20C8-14 stored if you confirm the ac compressor is not engaging when the ac is in the on position as indicated by the yellow illumination on the ac button, and dtc B20C8-14 e
  • NTB21-027 - ENGINE AND ENGINE COOLING: Mil on with dtc P062F and/or P0603 stored if you confirm the mil is on and dtc P062F (eeprom) and/or P0603 (ecm back up/circuit) is stored, and the customer stated the vehicle was recently started after sitting for an extended period
  • NTB20-080B - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-118A - ELECTRICAL SYSTEM: Altima, kicks and versa sedan; dtc B26FE in bcm and key system error this bulletin has been amended. See amendment history on the last page. Discard all previous versions of this bulletin.
  • NTB19-071A - AIR BAGS: Dtc B00A0-00 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049W - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB99-001e - SUSPENSION: Strut and shock absorber replacement guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-013 - POWER TRAIN: Prevent front axle thread damage during nut removal service information if an applied vehicle needs to have a front axle nut removed, for any reason, the staking of the nut into the axle keyway must first be removed. The essential too
  • NTB20-083A - ENGINE AND ENGINE COOLING: 2019-2020 altima; dtc P2015 or P2004 stored during cold weather this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-066b - ELECTRICAL SYSTEM: Lane camera aiming vehicle reference values not in esm this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-048a - ELECTRICAL SYSTEM: 2020 altima; blind spot warning and/or rear cross traffic alert not functioning properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-046d - ELECTRICAL SYSTEM: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042b - FORWARD COLLISION AVOIDANCE: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB21-009 - ELECTRICAL SYSTEM: Dtc B12A3-72 for fuel pump relay stuck open service information dtc B12A3-72 (fuel pump relay stuck open) may be stored when the ipdm monitor circuit internally sees 0v to ground at pin #46. This is caused by an internal short to groun
  • NTB20-080a - ELECTRICAL SYSTEM: Software update for infotainment issues this bulletin has been amended. See amendment history, below. Please discard previous versions of this bulletin.
  • NTB20-056a - ENGINE AND ENGINE COOLING: Mil on with P0101 stored this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049v - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB19-042a - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-083 - EQUIPMENT ADAPTIVE/MOBILITY: 2019-2020 altima; dtc P2015 or P2004 stored during cold weather if you confirm the customer stated that the mil was on after starting the engine in cold weather, below 0°f. And dtc P2015 (intake manifold runner control valve position
  • NTB20-080 - EQUIPMENT: Software update for infotainment issues service information when diagnosing an infotainment issue, always confirm that the latest software is installed in the av control unit before starting the diagnosis. The software update in the fo
  • NTB20-076 - EQUIPMENT: 2021 altima with pr25dd engine; no engine cover service information the applied vehicle is not equipped with an engine cover. Do not file a warranty claim for a missing engine cover.
  • NTB20-066a - LANE DEPARTURE: Lane camera aiming vehicle reference values not in esm this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-066 - LANE DEPARTURE: Lane camera aiming vehicle reference values not in esm service information if the lane camera requires aiming, the values in table a on page 4 must be used. ￷ for all other models/model years, consult the electronic service manual (
  • NTB20-064 - EQUIPMENT: Altima with pr25dd engine; dtc P0015 stored if you confirm dtc P0015 (b camshaft position b1) is stored note: the mil may or may not be on. And diagnosis has determined the exhaust valve timing control solenoid valve is the cause. A
  • NTB20-056 - ENGINE (PWS): Mil on with P0101 stored if you confirm the mil is on and dtc P0101 (maf sen/circuit-b1) is stored in the ecm, and there are no drivability concerns.
  • NTB20-046c - ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-046b - ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-048 - ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS: 2020 altima; blind spot warning and/or rear cross traffic alert not functioning properly if you confirm ￷ the customer states the blind spot warning indicator does not illuminate while driving when there is a vehicle in one of the de
  • NTB20-046a - EQUIPMENT ADAPTIVE/MOBILITY: Volume knob does not function properly this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB20-046 - EQUIPMENT ADAPTIVE/MOBILITY: 2019-2020 altima; volume knob does not function properly if you confirm the customer states the speaker volume does not change or changes erratically when rotating the volume knob. Action 1. Rotate the volume knob rapidly two times,
  • NTB19-116a - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Mil on with dtc P0742 this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049u - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB18-055d - POWER TRAIN: Cvt fluid level quick check gauge this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB17-003a - POWER TRAIN: Fluid leak caused by transfer assembly right side drive shaft seal this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB15-049t - EQUIPMENT ADAPTIVE/MOBILITY: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • PC724 2020 Altim - ENGINE AND ENGINE COOLING: Vcr engine inspection *****dealer announcement***** nissan is conducting a quality action on 10 specific my 2020 altima (l34) vehicles identified in service comm, to remove and inspect the lower engine oil pan. Affected vehicles are s
  • NTB19-118 - ELECTRICAL SYSTEM: Altima, kicks and versa sedan; mil on with dtc B26FE if you confirm ￷ a ⿿key system error⿝ message is displayed on the combination meter, and ￷ dtc B26FE (ipdm - key system error) is stored in the bcm. Action 1. Disconnect t
  • NTB19-116 - POWER TRAIN: 2020 altima; mil on with dtc P0742 if you confirm the mil is on and only dtc P0742 (torque converter) is stored in the tcm. Or the mil is on and only dtc P0742 (torque converter) and dtc P187E (t/m system malfunction) are stored in th
  • NTB19-100 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: 2019-2020 altima; foam out of position and visible at leading edge of instrument panel if you confirm there is foam out of position and visible between the leading edge of the instrument panel and the bottom of the windshield (figure 1
  • Expiraton Notifi - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Vcr engine inspection ⿿ expiration notice update november 11, 2019 please discard earlier versions of this bulletin. Nissan announced the following quality action in july 2019. Service comm will de-active pc707 on any unrepaired vins
  • NTB19-071 - AIR BAGS: Dtc B00A0-00 stored if you confirm dtc B00A0-00 (occupant detection sensor unit) is stored and ocs zero point reset cannot be performed (continued on the next page) and the following screen displays: action 1. Check the occupant
  • NTB14-012e - ENGINE AND ENGINE COOLING: Remote engine start not working this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
Known Recall Investigations
  • Complete loss of motive power due to engine failure investigation as of 20231213

    The office of defects investigation (odi) has identified six (6) vehicle owner questionnaires (voq) and multiple field reports (fr) alleging engine failure, loss of motive power, engine knock or noise and/or metal chunks and shavings found in the oil pan of nissan north america inc. (nissan) vehicles equipped with both the kr15ddt and kr20ddet engines.  the only model nissan has manufactured with a kr15ddt engine is the rogue.  nissan manufactured 3 models equipped with the kr20ddet engine.  these models include the altima, qx50, and qx55.  both the 3-cylinder, 1.5-liter kr15ddt, and 4-cylinder, 2.0-liter kr20ddet engines are unique in that they use a variable compression ratio that allows for high power output and high fuel efficiency at the same time. Based on an analysis of the voq and fr data, odi has identified three (3) vehicle models with elevated variable compression engine failure rates.  these includes 2021-2023 nissan rogue equipped with kr15ddt engine; 2019-2021 nissan altima; and 2019-2021 infinity qx50, both equipped with the kr20ddet engine.  during discussions with nissan, odi learned that they have attempted to address main bearing and l-link damage/seizures on the kr15ddt and kr20ddet engines by introducing multiple manufacturing processes changes over time. A preliminary evaluation has been opened to assess the scope, frequency, and consequences of these variable compression engines.  additionally, odi may expand the scope of the subject population during the investigation, if needed. To review the odi reports cited in the opening resume odi report identification number document, go to nhtsa.Gov.

  • Hertz/vehicles rented with open recalls investigation as of 20221216

    Nhtsa is opening this audit query to investigate whether the hertz corporation (hertz) has complied with the requirements of the national traffic and motor vehicle safety act (safety act). The safety act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 u.S.C. ? 30120(i).Nhtsa is in receipt of information that indicates hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • B2724 [3] B2724
  • C111F [1] C111F
  • C2580 [2] C2580
  • C1A17 [2] C1A17
  • B00A0 [4] Occupant Classification System (Subfault)
  • C1B56 [2] C1B56
  • P0404 [1] Exhaust Gas Recirculation Circuit Range/Performance
  • C1116 [1] Starter Motor Circuit Failure
  • C1142 [1] Wheel Speed Sensor RF Tone Ring Tooth Missing Fault
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • P0442 [1] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [1] Evaporative Emission Control System Leak Detected (gross leak)
  • P11A7 [2] P11A7
  • P2813 [2] Pressure Control Solenoid "G" Control Circuit Range/Performance
  • P0841 [2] Transmission Fluid Pressure Sensor/Switch "A" Circuit Range/Performance
  • P0776 [2] Pressure Control Solenoid B Performance or Stuck Off
  • P17F0 [2] P17F0
  • P17F1 [2] P17F1
  • P0742 [3] Torque Converter Clutch Circuit Stock On
  • B20C8 [2] B20C8
  • B26FE [3] B26FE
  • P0603 [1] Internal Control Module Keep Alive Memory (KAM) Error
  • P062F [1] Internal Control Module EEPROM Error
  • P2004 [2] Intake Manifold Runner Control Stuck Open Bank 1
  • P2015 [2] Intake Manifold Runner Position Sensor/Switch Circuit Range/Performance Bank 1
  • B12A3 [1] B12A3
  • P0101 [2] Mass or Volume Air Flow "A" Circuit Range/Performance Problem
  • P0015 [1] "B" Camshaft Position -Timing Over-Retarded (Bank 1)
  • P187E [1] P187E
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210417

Parked the car for roughly 10 minutes. Came back and started car with all lights on dash illuminated. Hard to drive, hard to steer and could not tell how fast vehicle was moving as speedometer didn't work. This has happened before, had it taken to nissan dealer. Advised that they couldn't duplicate the lights issues after it sat for 3 days before "resetting" itself.

NoNoN NoneNone20210416

Parked the car for roughly 10 minutes. Came back and started car with all lights on dash illuminated. Hard to drive, hard to steer and could not tell how fast vehicle was moving as speedometer didn't work. This has happened before, had it taken to nissan dealer. Advised that they couldn't duplicate the lights issues after it sat for 3 days before "resetting" itself.

NoNoN NoneNone20210320

I leased a 2020 nissan altima sl in january. 2020. I've been in isolation for 13 months because of a high risk of contracting covid19. I turned on my car periodically and saw an alert on the dashboard.I called the manager of continental nissan where i leased the car. He told me it had to do with the rear sensors and advised me to wipe them, which i did. However, when i backed up my car today the rear sensors did not go off when i got very close to my neighbor's garage door. I have a case #43362334. The nissan representative told me that i would be responsible for any repairs to the rear sensors, which is preposterous. I did not drive the vehicle for over a year.Moreover, there are recalls on 2020/2021 altimas. Nissan is putting me at danger of a rear end collision/damage.

NoNoN NoneNone20210319

I leased a 2020 nissan altima sl in january. 2020. I've been in isolation for 13 months because of a high risk of contracting covid19. I turned on my car periodically and saw an alert on the dashboard.I called the manager of continental nissan where i leased the car. He told me it had to do with the rear sensors and advised me to wipe them, which i did. However, when i backed up my car today the rear sensors did not go off when i got very close to my neighbor's garage door. I have a case #43362334. The nissan representative told me that i would be responsible for any repairs to the rear sensors, which is preposterous. I did not drive the vehicle for over a year.Moreover, there are recalls on 2020/2021 altimas. Nissan is putting me at danger of a rear end collision/damage.

NoNoN NoneNone20210303

Since the purchase of this vehicle i've had two instances that i feel are defect related. The tire indicator lights continued to read low air. The tire was leaking some type of black film and a huge knot appeared on the side of the tire. Another incident involved the tire completely blowing. The tire defects were reported back to the company and were indicated as no fault to manufacture. Since i've complained of a recall that has been in the model vehicle but a different year. My visibility is obstructed due to all windows retaining dew and moisture causing fog to appear in all windows. It happens while driving early morning & at dawn during temperature changes. The defrost doesn't clear the windows. During rainy weather the car is completely disabled due the obstruction in vision from the thickly fogged windows. I had it checked by the service department and was told it was like that because the window was dirty. I don't feel like service has thoroughly inspected the vehicle. I'm concerned for the safety of myself and my child and have stressed this to them numerous times. During each defect, the vehicle was in motion. Please help

NoNoN NoneNone20210302

Since the purchase of this vehicle i've had two instances that i feel are defect related. The tire indicator lights continued to read low air. The tire was leaking some type of black film and a huge knot appeared on the side of the tire. Another incident involved the tire completely blowing. The tire defects were reported back to the company and were indicated as no fault to manufacture. Since i've complained of a recall that has been in the model vehicle but a different year. My visibility is obstructed due to all windows retaining dew and moisture causing fog to appear in all windows. It happens while driving early morning & at dawn during temperature changes. The defrost doesn't clear the windows. During rainy weather the car is completely disabled due the obstruction in vision from the thickly fogged windows. I had it checked by the service department and was told it was like that because the window was dirty. I don't feel like service has thoroughly inspected the vehicle. I'm concerned for the safety of myself and my child and have stressed this to them numerous times. During each defect, the vehicle was in motion. Please help

NoNoN NoneNone20210301

The contact owns a 2020 nissan altima. The contact stated that while driving at various speeds there was an abnormal clicking noise while turning left and right. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000. The contact stated the failure was similar to nhtsa campaign number 21v138000 (steering).

NoNoN NoneNone20210224

Car slamming on brakes when no other vehicle is around gas guage start to read wrong

NoNoN NoneNone20210223

Car slamming on brakes when no other vehicle is around gas guage start to read wrong

NoNoN NoneNone20210219

During cold temperatures the car accelerates poorly, engine rpm is unusual. At least one instance of the engine warning light illuminates with a "service now" message displayed. In all cases the vehicle engine was running, in (slow) motion, and on a city street and one incident on a highway going straight ahead. A service department of a nissan dealer was contacted and they stated that they have received multiple complaints of this nature about this call year and model.

NoNoN NoneNone20210218

During cold temperatures the car accelerates poorly, engine rpm is unusual. At least one instance of the engine warning light illuminates with a "service now" message displayed. In all cases the vehicle engine was running, in (slow) motion, and on a city street and one incident on a highway going straight ahead. A service department of a nissan dealer was contacted and they stated that they have received multiple complaints of this nature about this call year and model.

NoNoN NoneNone20210208

My windshield cracked for no reason . No signs that it was cracked by impact . The crack keeps getting bigger. Giving me poor visibility while driving . Very expensive to replace .

NoNoN NoneNone20210207

My windshield cracked for no reason . No signs that it was cracked by impact . The crack keeps getting bigger. Giving me poor visibility while driving . Very expensive to replace .

NoNoN NoneNone20201228

My windshield cracked for no reason with only 460 miles on the car. Upon looking through a social media group and reading forums it was very evident that this is a super common issue. I don't know if it cracked when i was driving or over night but i noticed it about a mile into my morning drive to work with no other cars around and only doing 30mph. The windshield in this car is not only very expensive to replace but it also posses a safety issue and in many states you can be ticketed for it being cracked. This form won't allow me to upload a picture, just a pdf but i do have pictures of the crack. I personally know 1 and have found at least 20 other people with this issue without looking hard

NoNoN NoneNone20201227

My windshield cracked for no reason with only 460 miles on the car. Upon looking through a social media group and reading forums it was very evident that this is a super common issue. I don't know if it cracked when i was driving or over night but i noticed it about a mile into my morning drive to work with no other cars around and only doing 30mph. The windshield in this car is not only very expensive to replace but it also posses a safety issue and in many states you can be ticketed for it being cracked. This form won't allow me to upload a picture, just a pdf but i do have pictures of the crack. I personally know 1 and have found at least 20 other people with this issue without looking hard

NoNoN NoneNone20201106

My backup camera seems to be displaying the same issues that ended up in the 2019 nissan altima being recalled. It was working correctly. Now, whenever i shift into reverse, it shows a blank screen only for the backup camera. All my other cameras are operating fine. The rear sonar still works, but the backup camera will not display any images. I have checked to make sure that the camera is still where it should be, and it is. I've tried shutting down my vehicle, exiting and locking properly and then re-entering and starting up the vehicle before testing the backup camera. Still no image.

NoNoN NoneNone20201105

My backup camera seems to be displaying the same issues that ended up in the 2019 nissan altima being recalled. It was working correctly. Now, whenever i shift into reverse, it shows a blank screen only for the backup camera. All my other cameras are operating fine. The rear sonar still works, but the backup camera will not display any images. I have checked to make sure that the camera is still where it should be, and it is. I've tried shutting down my vehicle, exiting and locking properly and then re-entering and starting up the vehicle before testing the backup camera. Still no image.

NoNoN NoneNone20201031

My windshield cracked in october 2020. Bought it in august 2020 and my sister and mother both own nissans(sentra and rouge). Both windshields are cracked.

NoNoN NoneNone20201030

My windshield cracked in october 2020. Bought it in august 2020 and my sister and mother both own nissans(sentra and rouge). Both windshields are cracked.

CrashNoN 1 InjuredNone20201025

During a snow storm a couple weeks ago in colorado my 2020 nissan altima's forward collision adas kicked in locking up my breaks causing me to slide into a curb and nearly rear end another vehicle also causing alignment issue's and problems with the traction system. Due to locking the brakes this accident was caused. It was on a city street while i was in motion however the forward collision kicked in way early and slammed the brakes which is extremely dangerous in cold and wet road conditions. There is a structural integrity issue near the cars suspension where a rod is rounded at the ends, but flat in the center and when the collision with curb happened it bent that bar at the flat part causing the alignment issue. This accident also caused my car to lift off the ground about 6 inches and to drive straight required me to take one whole lane of traffic and turn my steering wheel 90 degrees to stay straight and on the road. This extremely dangerous for this system to react as is did as if it did not react i had plenty of time and space and wouldn't have wrecked. The speed limit in the area is 15mph and i was going no more than 10mph due to the snow and frozen roads. This has given me migraines and i have had issues with my wrists, neck, back and ribs due to the whiplash caused as the car ended up speeding up heading into the crash due to the abrupt hard slam of the brakes caused by the forward collision on icy roads. The images attached are of the passenger side rear wheel.

CrashNoN 1 InjuredNone20201024

During a snow storm a couple weeks ago in colorado my 2020 nissan altima's forward collision adas kicked in locking up my breaks causing me to slide into a curb and nearly rear end another vehicle also causing alignment issue's and problems with the traction system. Due to locking the brakes this accident was caused. It was on a city street while i was in motion however the forward collision kicked in way early and slammed the brakes which is extremely dangerous in cold and wet road conditions. There is a structural integrity issue near the cars suspension where a rod is rounded at the ends, but flat in the center and when the collision with curb happened it bent that bar at the flat part causing the alignment issue. This accident also caused my car to lift off the ground about 6 inches and to drive straight required me to take one whole lane of traffic and turn my steering wheel 90 degrees to stay straight and on the road. This extremely dangerous for this system to react as is did as if it did not react i had plenty of time and space and wouldn't have wrecked. The speed limit in the area is 15mph and i was going no more than 10mph due to the snow and frozen roads. This has given me migraines and i have had issues with my wrists, neck, back and ribs due to the whiplash caused as the car ended up speeding up heading into the crash due to the abrupt hard slam of the brakes caused by the forward collision on icy roads. The images attached are of the passenger side rear wheel.

NoNoN NoneNone20201014

Continental pro contact tire: non-road hazard tire sidewall failure on barely worn tire, potentially leading to loss of vehicle control and/or vehicle rollover. Tire concern was initially indicated with a mild (~26 psi) low tire pressure warning. After stopping to inspect, no debris or other indication of puncture was noted, so pressure was added to return to factory settings. However, hours later and at highway speed, low tire pressure indication returned (to a similar low value in the mid-20's, followed within minutes by sudden pressure drop and tire disintegration. Vehicle control was compromised due to sudden tire failure. Upon tire removal at side of freeway, i noted that the interior tire sidewall was missing substantial chunks of rubber, a classic "blow out." the next day a very careful inspection by local discount tire store revealed absolutely zero indication of pre-failure pressure loss: no nail or other debris punctures in any part of the remaining tire, and zero/no indication of prior low-pressure operation (which could lead to tire overheating and subsequent failure). Strongly suspect either a major construction or material defect was likely cause of this hazardous and nearly spontaneous tire failure, on a tire mounted on a new car under a year old, and with minimal tire wear. Upon submission of this complaint i will contact discount tire and request tire be retained for submission/inspection, if desired; please advise promptly if you'd like to inspect the tire.

CrashNoY 4 InjuredNone20201011

I was in a nissan altima with three passengers, two in the back seats and one in the front seat. When in the process of turning left someone crashed into the rear of my vehicle. Both the front seats broke at the hinge pushing the seats back into the backseat passengers. This resulted in minor injuries to them; scraps on leg and head, bloody nose and bruised teeth. If the seats had not failed, these minor injuries would not have occured. It is also unclear how neck issues on the driver and passengers were exacerbated. My vehicle was moving slow and was not yet at a full stop. It was on a rural two lane road. The speed limit was 50 mph.*dt

CrashNoY 4 InjuredNone20201010

I was in a nissan altima with three passengers, two in the back seats and one in the front seat. When in the process of turning left someone crashed into the rear of my vehicle. Both the front seats broke at the hinge pushing the seats back into the backseat passengers. This resulted in minor injuries to them; scraps on leg and head, bloody nose and bruised teeth. If the seats had not failed, these minor injuries would not have occured. It is also unclear how neck issues on the driver and passengers were exacerbated. My vehicle was moving slow and was not yet at a full stop. It was on a rural two lane road. The speed limit was 50 mph.*dt

NoNoN NoneNone20200908

Popping noise heard from lumbar area of passenger seat back. Dealership said the sound is inside the seatback and is from the shifting of the springs. They said they tested three other 2020 nissan altima seats and they all had the sound when pressed against or while sitting in and moving forward and back against the lumbar part of the seat. They said it's normal. It's an annoyance. No reason why a 2020 brand new car should have a popping sound from springs everytime someone sits in it, moves there back against the seat or simply touches the back rest with their hand.

NoNoN NoneNone20200907

Popping noise heard from lumbar area of passenger seat back. Dealership said the sound is inside the seatback and is from the shifting of the springs. They said they tested three other 2020 nissan altima seats and they all had the sound when pressed against or while sitting in and moving forward and back against the lumbar part of the seat. They said it's normal. It's an annoyance. No reason why a 2020 brand new car should have a popping sound from springs everytime someone sits in it, moves there back against the seat or simply touches the back rest with their hand.

NoNoN NoneNone20200829

Just purchased my car 2 months ago, and i'm starting to see chips/crack on the top of the winshield. I didn't hit anything or any debri. I beleive this is a defect. I am going to see the dealership, and see what they tell me.

NoNoN NoneNone20200828

Just purchased my car 2 months ago, and i'm starting to see chips/crack on the top of the winshield. I didn't hit anything or any debri. I beleive this is a defect. I am going to see the dealership, and see what they tell me.

NoNoN NoneNone20200825

As a true and faithful customer over the last 10 years, i'm finally throwing in the towel in regards to my recent 2020 nissan altima sr. With only 7500 precious miles, this car has been to the dealership over five times now, within a six month period. Constant and reoccurring issue's pertaining to the vehicles steering wheel shaking, wheel alignment and tire balancing never compted by nissan of bayshore. I've been suffering physical and mental instability from work related duties, and this was the last thing i needed. A vehicle thats unreliable and potentially poorly manufactured. I'm going on my second windshield within three months now, and this time they won't warrant any repair. So i'm stuck footing the bill, either way i'm paying. Whether it's my insurance rates going up, or having to pay for it out of my own pocket. That's insane now, come on! See it for what it really is, the vehicle is un-operable, and un-reliable. And due to my injuries, this doesn't provide resonable accommodations for my disabilities. I'll have to confer with my legal representative, in regards to this matter. Unless you can make things right by me, and we can continue to do business together legitimately. Not like the charades, that goes on at nissan of bayshore. By far the worst experience i've ever had with the lease of a new vehicle, especially during these difficult times. I'm sure any other car manufacturer would love to have my business, and accept my money with no problems. You people should be ashamed of yourselves for putting me through this controversy. Your own representatives, can't handle the situation, just keep taking it in, and we'll fix it! Instead of procrastinating, just replace the vehicle already, so i can move forward with my life. I would appreciate your acknowledgement and cooperation at this time. Thank you, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *cc

NoNoN NoneNone20200824

As a true and faithful customer over the last 10 years, i'm finally throwing in the towel in regards to my recent 2020 nissan altima sr. With only 7500 precious miles, this car has been to the dealership over five times now, within a six month period. Constant and reoccurring issue's pertaining to the vehicles steering wheel shaking, wheel alignment and tire balancing never compted by nissan of bayshore. I've been suffering physical and mental instability from work related duties, and this was the last thing i needed. A vehicle thats unreliable and potentially poorly manufactured. I'm going on my second windshield within three months now, and this time they won't warrant any repair. So i'm stuck footing the bill, either way i'm paying. Whether it's my insurance rates going up, or having to pay for it out of my own pocket. That's insane now, come on! See it for what it really is, the vehicle is un-operable, and un-reliable. And due to my injuries, this doesn't provide resonable accommodations for my disabilities. I'll have to confer with my legal representative, in regards to this matter. Unless you can make things right by me, and we can continue to do business together legitimately. Not like the charades, that goes on at nissan of bayshore. By far the worst experience i've ever had with the lease of a new vehicle, especially during these difficult times. I'm sure any other car manufacturer would love to have my business, and accept my money with no problems. You people should be ashamed of yourselves for putting me through this controversy. Your own representatives, can't handle the situation, just keep taking it in, and we'll fix it! Instead of procrastinating, just replace the vehicle already, so i can move forward with my life. I would appreciate your acknowledgement and cooperation at this time. Thank you, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *cc

NoNoN NoneNone20200818

Car rattles when goin over pot holes could be a recall from a 2013 nissan cause that car rattled

NoNoN NoneNone20200817

Car rattles when goin over pot holes could be a recall from a 2013 nissan cause that car rattled

NoNoN NoneNone20200808

First my windshield shattered from a small pebble, no biggie, well today my sunroof blew and huge whole and flew off

NoNoN NoneNone20200807

First my windshield shattered from a small pebble, no biggie, well today my sunroof blew and huge whole and flew off

CrashNoY 1 InjuredNone20200720

Airbag has hole in it and all chemicals inside were splashed on passengers arm. Said felt as if person was impaled.To be exact on injuries; passengers arm from armpit to elbow was chemically burned. Coronavirus so couldn’t go to hospital. Very painful long healing and lots of home bandage replacements. A lot of skin was missing from underarm had to sleep with arm up for like two weeks. Rental vehicle from enterprise

CrashNoN NoneNone20200716

Tl* the contact owns a 2020 nissan altima. The contact stated that upon approaching a stop light, he attempted to stop the vehicle but the brake pedal failed without warning. The contact depressed the brake pedal to the floorboard but to no avail; due to the brake failure, he bumped into the vehicle in front of him at 5 mph. The air bags did not deploy upon impact. No injuries were reported due to the failure and a police report was not filed. The contact was able to resume normal driving after the accident. The contact stated that the forward emergency braking system failed without warning which caused the accident. Concord nissan (1290 concord ave, concord, ca 94520) was notified of the failure and informed him to bring the vehicle in for inspection; the vehicle had yet to be inspected. The vehicle had yet to be repaired. The failure mileage was 260.

CrashNoN NoneNone20200715

Tl* the contact owns a 2020 nissan altima. The contact stated that upon approaching a stop light, he attempted to stop the vehicle but the brake pedal failed without warning. The contact depressed the brake pedal to the floorboard but to no avail; due to the brake failure, he bumped into the vehicle in front of him at 5 mph. The air bags did not deploy upon impact. No injuries were reported due to the failure and a police report was not filed. The contact was able to resume normal driving after the accident. The contact stated that the forward emergency braking system failed without warning which caused the accident. Concord nissan (1290 concord ave, concord, ca 94520) was notified of the failure and informed him to bring the vehicle in for inspection; the vehicle had yet to be inspected. The vehicle had yet to be repaired. The failure mileage was 260.

NoNoN NoneNone20200714

I know this is a well known issue specially for android phone users. I am having a problem with the headunit when playing a sound through android auto. I have been researching for solutions but nothing for the altima. Software update to 0910 fixed the nissan sentra music stuttering issue but nissan haven't done it to the altimas. I have been going back and forth to my dealership and they always say the engineering department are looking onto it. My car is a 2020 altima and this has been going on ever since (2019) this newer model (l34) had came out and still no fix. And the dealership barely knew this issue.. Maybe because there is more apple users than android users. Who knows.

NoNoN NoneNone20200713

I know this is a well known issue specially for android phone users. I am having a problem with the headunit when playing a sound through android auto. I have been researching for solutions but nothing for the altima. Software update to 0910 fixed the nissan sentra music stuttering issue but nissan haven't done it to the altimas. I have been going back and forth to my dealership and they always say the engineering department are looking onto it. My car is a 2020 altima and this has been going on ever since (2019) this newer model (l34) had came out and still no fix. And the dealership barely knew this issue.. Maybe because there is more apple users than android users. Who knows.

NoNoN NoneNone20200626

My father is currently driving one from enterprise we don't know if the glass had a hairline crack previously existing or if the car window got vandalized but the whole window is gone and the alarm system didn't even go off ether. I think the heat hit it and made the window explode glass from the window went everywhere the car only had 27,866 whenever we got it from the rental car place monday i feel like nissan needs to conduct an investigation into this incident myself and my father both told enterprise on blackstock rd we felt like the car had a defect.

NoNoN NoneNone20200625

My father is currently driving one from enterprise we don't know if the glass had a hairline crack previously existing or if the car window got vandalized but the whole window is gone and the alarm system didn't even go off ether. I think the heat hit it and made the window explode glass from the window went everywhere the car only had 27,866 whenever we got it from the rental car place monday i feel like nissan needs to conduct an investigation into this incident myself and my father both told enterprise on blackstock rd we felt like the car had a defect.

NoNoN NoneNone20200617

The engine light constantly comes on. Have had the solenoid valve timing control replaces twice and engine light back on for the same problem. I have had my car for 6 months and has been in the shop frequently.

NoNoN NoneNone20200616

The engine light constantly comes on. Have had the solenoid valve timing control replaces twice and engine light back on for the same problem. I have had my car for 6 months and has been in the shop frequently.

NoNoN NoneNone20200605

Airbags light stays on and just recently the back passenger door warning light came on while i was driving on the highway but the door was still close. *tr

NoNoN NoneNone20200604

Airbags light stays on and just recently the back passenger door warning light came on while i was driving on the highway but the door was still close. *tr

NoNoN NoneNone20200505

The vehicle's speedometer will "twitch" at varied speeds like there is an electrical "pulse" going through the speedometer needle. I had the car in the service department of butler nissan in macon, georgia; the service write advised me that the mechanic did see the issue as i described, and stated that the service mechanic took a brand new altima out to see if he could duplicate the problem, and the brand new altima did the same exact thing. This occurs both driving freely and by using the cruise control at a set speed.

NoNoN NoneNone20200504

The vehicle's speedometer will "twitch" at varied speeds like there is an electrical "pulse" going through the speedometer needle. I had the car in the service department of butler nissan in macon, georgia; the service write advised me that the mechanic did see the issue as i described, and stated that the service mechanic took a brand new altima out to see if he could duplicate the problem, and the brand new altima did the same exact thing. This occurs both driving freely and by using the cruise control at a set speed.

NoNoN NoneNone20200501

The collision lights keep coming on i have taken this car to nissan now abour 4/5 times and have to take it again as the problem is never resolved. I wrote to corporate and was brushed off. Its a safety issue now because if im driving the vehicle it can abruptly stop and cause an accident. I fear driving this car because it not only jeopardizes my safety, my familes but the other drivers on the road. Nissa. Needs to accept liability and just take back this junk. I show the dealers these videos and pictures with the different times and mileage and problem still persists. I dunno what other options i have left. Thank you

NoNoN NoneNone20200430

The collision lights keep coming on i have taken this car to nissan now abour 4/5 times and have to take it again as the problem is never resolved. I wrote to corporate and was brushed off. Its a safety issue now because if im driving the vehicle it can abruptly stop and cause an accident. I fear driving this car because it not only jeopardizes my safety, my familes but the other drivers on the road. Nissa. Needs to accept liability and just take back this junk. I show the dealers these videos and pictures with the different times and mileage and problem still persists. I dunno what other options i have left. Thank you

NoNoN NoneNone20200401

Replaced tire after bring it to the dealership and showing them the defective tire, they then charge me 200 and some odd dollars to fix it now there's a recall on it i called the dealership they're refusing to give me a refund made me call nissan corporate nissan corporate response was they don't make tires

NoNoN NoneNone20200331

Replaced tire after bring it to the dealership and showing them the defective tire, they then charge me 200 and some odd dollars to fix it now there's a recall on it i called the dealership they're refusing to give me a refund made me call nissan corporate nissan corporate response was they don't make tires

CrashNoY 1 InjuredNone20200331

Tl* the contact owns a 2020 nissan altima. Contact stated shortly after they purchased their vehicle they noticed the hood of their vehicle would not align properly. Contact took the vehicle to a specialist who repaired the vehicle with a bump stop nod. However, vehicle's hood became loose and began to make a rattling noise. Contact stated the vehicle' s remote start button began to malfunction. Also, when the contact was stopped at a red light, or whenever, they attempted to apply the brake pedal, they noticed the vehicle would hesitate to brake and hesitate to accelerate. The contact stated that the vehicle's emergency brakes would suddenly activate or the brakes, themselves, would prematurely activate without warning. The contact took the vehicle to the dealership (coggin nissan on atlantic in jacksonville address: 10600 atlantic blvd, jacksonville, fl 32246 phone: (904) 747-3915) who informed them that sensors needed to be cleaned and the shutter grill was malfunctioning. The vehicle's shutter grill was replaced. The contact stated that three days after while driving approximately 60 mph when another vehicle cut in front of another vehicle, the contact attempted to apply the brake pedal, however, the brake pedal traveled to the floor causing the contact to rear-end another vehicle. The air bags did deploy. The vehicle was towed. A police report was filed. The contact received injuries to their right leg, both arms and head. Medical attention was needed. The contact contacted the manufacturer who stated that the brakes were a supplementary aid, as well as, opened a case. The approximate failure mileage was 1,619. *ln the consumer stated on 01/19/2020 while driving 60mph, the emergency braking system prematurely engage causing the vehicle to slam on the breaks. The warning lights were illuminated and the tires began spinning. Dealer was notified. On another occasion the brakes failed resulting in a crash.*js consumer stated while driving she was cutoff by another car. While braking to a complete stop h

CrashNoY 1 InjuredNone20200330

Tl* the contact owns a 2020 nissan altima. Contact stated shortly after they purchased their vehicle they noticed the hood of their vehicle would not align properly. Contact took the vehicle to a specialist who repaired the vehicle with a bump stop nod. However, vehicle's hood became loose and began to make a rattling noise. Contact stated the vehicle' s remote start button began to malfunction. Also, when the contact was stopped at a red light, or whenever, they attempted to apply the brake pedal, they noticed the vehicle would hesitate to brake and hesitate to accelerate. The contact stated that the vehicle's emergency brakes would suddenly activate or the brakes, themselves, would prematurely activate without warning. The contact took the vehicle to the dealership (coggin nissan on atlantic in jacksonville address: 10600 atlantic blvd, jacksonville, fl 32246 phone: (904) 747-3915) who informed them that sensors needed to be cleaned and the shutter grill was malfunctioning. The vehicle's shutter grill was replaced. The contact stated that three days after while driving approximately 60 mph when another vehicle cut in front of another vehicle, the contact attempted to apply the brake pedal, however, the brake pedal traveled to the floor causing the contact to rear-end another vehicle. The air bags did deploy. The vehicle was towed. A police report was filed. The contact received injuries to their right leg, both arms and head. Medical attention was needed. The contact contacted the manufacturer who stated that the brakes were a supplementary aid, as well as, opened a case. The approximate failure mileage was 1,619. *ln the consumer stated on 01/19/2020 while driving 60mph, the emergency braking system prematurely engage causing the vehicle to slam on the breaks. The warning lights were illuminated and the tires began spinning. Dealer was notified. On another occasion the brakes failed resulting in a crash.*js consumer stated while driving she was cutoff by another car. While braking to a complete stop h

NoNoN NoneNone20200326

Blind side warning not working - radar not available due to side obstruction. Several times the instrument panel has malfunction - nissan claims car must be spotless or it won't function properly. I have never had such issues with other makes. The ebs warning lights come on most of the time when temperature drops below freezing. I thought this car provided safety, instead it does the opposite. Nissan claims when there's snow on the ground safety features won't work. Why have them then? Make a point of this before i purchase. I washed the car and it blind side detector still won't work. It would be safer to produce a car without such features so i don't get distracted by flashes on the instrument panel. Sometimes the ebs warning goes off when stopped sometimes when driving. All of this started occurring in late november 2019 with only 500 miles on the car. If the temperature is above freezing the ebs warning stays off but the blind spot warning has not worked in 4 months. I was at the dealer today (3/26/2020) and have to return tomorrow.

NoNoN NoneNone20200325

Blind side warning not working - radar not available due to side obstruction. Several times the instrument panel has malfunction - nissan claims car must be spotless or it won't function properly. I have never had such issues with other makes. The ebs warning lights come on most of the time when temperature drops below freezing. I thought this car provided safety, instead it does the opposite. Nissan claims when there's snow on the ground safety features won't work. Why have them then? Make a point of this before i purchase. I washed the car and it blind side detector still won't work. It would be safer to produce a car without such features so i don't get distracted by flashes on the instrument panel. Sometimes the ebs warning goes off when stopped sometimes when driving. All of this started occurring in late november 2019 with only 500 miles on the car. If the temperature is above freezing the ebs warning stays off but the blind spot warning has not worked in 4 months. I was at the dealer today (3/26/2020) and have to return tomorrow.

NoNoN NoneNone20200225

I took possession of my car on 1/21/2020. The first time i used the navigation, on 2/3/2020 i missed a dentist's appointment i was going to for the first time.I entered the town then the building number and street name. The directions sent me in a completely opposite directions. On 2/25/2020 i was driving on the highway when an alert appeared on the board. It did not clarify the problem, it advised to refer to the manual. I took the car to the closest nissan dealership, martin nissan. The service manager, guy de leo, entered his own address, choosing the town first, and he got wrong directions as well. I contacted nissan, and the matter was passed to the escalation department. A man by the name of james, direct telephone number 615-725-7737, called me. I explained the two problems. He stated that he would review the matter and that nissan might replace the 2020 altima 2.5 sl. He called me today, 2/28/2020 and told me that he spoke to guy de leo at martin nissan, who told him that the navigation had not malfunctioned, although he saw it do so himself. As for the alert that appeared on the dashboard, he told james that he had scanned a page of the manual referring to the alert. James, just a nissan representative, decided that since no repairs were needed the car would not be replaced. I have no other car, and i am very fearful while driving, not knowing what else will malfunction. *ln consumer stated driving home on march 5th, 2020 2 more incidents happened. Navigation hasn't been used for a week, would come on by itself while driving and gave directions. Also, issues with ventilation where it would change on its own. Manufacture wrote back stating car would not be replaced and car as malfunctioning and not safe.*jb

NoNoN NoneNone20200224

I took possession of my car on 1/21/2020. The first time i used the navigation, on 2/3/2020 i missed a dentist's appointment i was going to for the first time.I entered the town then the building number and street name. The directions sent me in a completely opposite directions. On 2/25/2020 i was driving on the highway when an alert appeared on the board. It did not clarify the problem, it advised to refer to the manual. I took the car to the closest nissan dealership, martin nissan. The service manager, guy de leo, entered his own address, choosing the town first, and he got wrong directions as well. I contacted nissan, and the matter was passed to the escalation department. A man by the name of james, direct telephone number 615-725-7737, called me. I explained the two problems. He stated that he would review the matter and that nissan might replace the 2020 altima 2.5 sl. He called me today, 2/28/2020 and told me that he spoke to guy de leo at martin nissan, who told him that the navigation had not malfunctioned, although he saw it do so himself. As for the alert that appeared on the dashboard, he told james that he had scanned a page of the manual referring to the alert. James, just a nissan representative, decided that since no repairs were needed the car would not be replaced. I have no other car, and i am very fearful while driving, not knowing what else will malfunction. *ln consumer stated driving home on march 5th, 2020 2 more incidents happened. Navigation hasn't been used for a week, would come on by itself while driving and gave directions. Also, issues with ventilation where it would change on its own. Manufacture wrote back stating car would not be replaced and car as malfunctioning and not safe.*jb

NoNoN NoneNone20191210

I just purchase this vehicle through nissan two months ago and it only has 2000 miles on it. Since i had the car my car makes like a clicking popping noise when i turn my wheel while hitting bumps. So i looked at reviews and people have complained about it with the 2019 nissan altima and there happening with the 2020 too... I spent a lot of money for this vehicle and feel like this needs to be recall because i can see that only not the only one that has complained about the situation.... It feels like my wheel is going to fall off it's that loud...

NoNoN NoneNone20191209

I just purchase this vehicle through nissan two months ago and it only has 2000 miles on it. Since i had the car my car makes like a clicking popping noise when i turn my wheel while hitting bumps. So i looked at reviews and people have complained about it with the 2019 nissan altima and there happening with the 2020 too... I spent a lot of money for this vehicle and feel like this needs to be recall because i can see that only not the only one that has complained about the situation.... It feels like my wheel is going to fall off it's that loud...

NoNoN NoneNone20191201

Tl* the contact owns a 2020 nissan altima. The contact stated that while driving in reverse the automatic electronic braking activated although no objects were present behind the vehicle. Additionally, while switching to the reverse the message indicating an object was behind the vehicle was displayed. While driving the vehicle hesitated and vibrated while the accelerator pedal was depressed. The blind spot monitoring system also experienced intermittent failures. The vehicle was taken to the local dealer (metro nissan of montclair (9440 aotpex st. Montclair, ca) who indicated the crash avoidance system needed to be replaced. The manufacturer was not notified of the failures. The failure mileage was 3,000. The vin was not available.

NoNoN NoneNone20191130

Tl* the contact owns a 2020 nissan altima. The contact stated that while driving in reverse the automatic electronic braking activated although no objects were present behind the vehicle. Additionally, while switching to the reverse the message indicating an object was behind the vehicle was displayed. While driving the vehicle hesitated and vibrated while the accelerator pedal was depressed. The blind spot monitoring system also experienced intermittent failures. The vehicle was taken to the local dealer (metro nissan of montclair (9440 aotpex st. Montclair, ca) who indicated the crash avoidance system needed to be replaced. The manufacturer was not notified of the failures. The failure mileage was 3,000. The vin was not available.

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