2019 Hyundai SANTA FEHyundai Santa Fe 2019

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 232263 [USA]: A fire while parked or driving can increase the risk of injury.
    Hyundai motor america (hyundai) is recalling certain 2019-2023 santa fe, 2021-2023 santa fe hev, 2022-2023 santa fe plug-in hev and santa cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (pcb) may cause an electrical short, which can result in a fire.
    owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting may 16, 2023. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22v-633.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 204172 [USA]: An engine compartment fire while parked or driving can increase the risk of injury.
    Hyundai motor america (hyundai) is recalling certain 2016-2018 santa fe, 2017-2018 santa fe sport, 2019 santa fe xl, and 2014-2015 tucson vehicles. The anti-lock brake system (abs) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
    owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the abs multi-fuse, as necessary, free of charge. Owner notification letters were mailed may 31, 2022. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 127254 [USA]: In the event of a crash, if the air bags become damaged during deployment they may not inflate properly, increasing the risk of injury.
    Hyundai motor america (hyundai) is recalling certain 2019 hyundai santa fe vehicles. The side curtain air bag (scab) mounting bolts may interfere with and damage the air bags during deployment.
    hyundai will notify owners, and dealers will install a protective cover over the scab installation bolts, free of charge. The recall began december 3, 2018. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 177.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2019640 [Canada]: Engine
    Issue: hyundai auto canada is conducting a product improvement campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: this affects sonata and santa fe sport equipped with a 2.4 l gdi or 2.0 l turbo gdi engine, as well as tucson equipped with a 2.4 l gdi engine. Safety risk: a sudden loss of engine power could increase the risk of an accident. Corrective actions: the company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: vehicles previously repaired under product improvement campaign r0153 (tc # 2019-130) do not require this software update. Owners can find additional information at www.Hyundaiengineinfo.Ca.

  • Recall 2018581 [Canada]: Airbag
    On certain vehicles equipped with side curtain airbags, the installation bolts could damage the airbags when they deploy. In the event of a crash requiring deployment of the side curtain airbags, the airbags may not inflate properly, which could increase the risk of injury to vehicle occupants. Correction: dealers will install a protective cover over the side curtain airbag installation bolts.

  • Recall 2022046 [Canada]: Brakes
    Issue: on certain vehicles, the control module for the antilock brake system (abs) could short circuit. Note: this recall does not affect vehicles equipped with smart cruise control (scc). Safety risk: a short circuit could create a fire risk. Corrective actions: hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to replace the abs multi-fuse. Hyundai advises that you may continue to drive your vehicle, however recommends that you should park it outdoors and away from other vehicles or structures until the recall repairs have been completed.

  • Recall 2020091 [Canada]: Electrical
    Issue: certain vehicles may be equipped with an accessory trailer wiring harness kit that could fail. Over time, moisture could enter the control module and cause a short circuit. Note: this recall only affects hyundai genuine accessory trailer wiring harness kits that were manufactured by third parties and sold in canada. These kits may have been ordered at the time of a vehicle purchase, or purchased separately from a dealer as an aftermarket accessory. Safety risk: a short circuit could create a fire risk. This risk remains even when the vehicle is parked. Corrective actions: hyundai will notify owners by mail and instruct you to inspect your vehicle to see if it has an affected trailer wiring harness installed. If it does, hyundai will advise you to take your vehicle to a dealer to install a redesigned trailer wiring harness. Hyundai recommends that you should park your vehicle outdoors, and away from other vehicles or structures until the recall repairs have been completed.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24-BD-001H - VISIBILITY: This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 24-01-009H - ELECTRICAL SYSTEM: This bulletin provides the service procedure to: 1) upgrade the ibu/bcm (integrated body control unit/body control module) to revise the oem hyundai burglar alarm system operation and ignition start logic and 2) install two anti-theft decal
  • 24-01-009H - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), and anti-theft ignition cylinder protector campaign (campaign 9a5) in res
  • 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-6 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-064H - SUSPENSION: In certain areas, a vehiclea??S underbody may exhibit corrosion due to road salt usage. As a preventative measure, cavity wax coating is applied to the internal surfaces of underbody components, and an undercoating spray is applied to exter
  • 23-01-064H - SUSPENSION: In some areas, a vehiclea??S underbody may exhibit corrosion due to road salt usage. As a preventative measure, cavity wax coating is applied to the internal surfaces of underbody components, and an undercoating spray is applied to the bott
  • 23-AT-003H-1 - POWER TRAIN: If you are servicing an 8-speed vehicle with a a??Check enginea?? Light on and one or more of the dtc listed, follow the service procedure and replace the related solenoid and harness.
  • 23-01-014H-5 - POWER TRAIN: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-BE-010H - ELECTRICAL SYSTEM: Some models from service campaign 993 (ibu/bcm software update and decals application) equipped with the hyundai oem remote start system may exhibit the horn honking when remote starting the vehicle after receiving the software update. Thi
  • 23-BE-007H - ELECTRICAL SYSTEM: This service information bulletin provides information on how to update the apple carplay software from hyundaia??S navigation updates page. The current version of google maps has 10 times the data transmission compared to the previous vers
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993), combined with an anti-theft steering wheel lock campaign (campaign p32), in response to an increase in thefts of certain 2011-2022my hyundai vehic
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-5 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-AT-005H - POWER TRAIN: This bulletin provides the procedure to update the tcu to revise the logic for P0741 (torque converter clutch circuit).
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-01-014H-4 - ELECTRICAL SYSTEM: Hyundai has launched an anti-theft software upgrade and window decal campaign (campaign 993) in response to an increase in thefts of certain hyundai vehicles not equipped with engine immobilizers targeted through social media. In november 2
  • 23-01-014H-3 - ELECTRICAL SYSTEM: Certain hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the ibu/bcm (integrated body control unit/body control module), to revise the oem hyundai burglar alarm system operati
  • 23-AT-003H - ENGINE AND ENGINE COOLING: If you are servicing an 8-speed vehicle with a a??Check enginea?? Light on and one or more of the dtc listed, follow the service procedure and replace the related solenoid and harness.
  • 23-EE-003H - ENGINE AND ENGINE COOLING: This bulletin provides information related to the ecu software update for improvement of: - isg operation in relation to the battery soh (state of health) condition will be removed - isg engagement with satisfied battery soc (state of cha
  • 23-BE-001H - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: This bulletin describes the procedure to diagnose and repair tire pressure monitoring system (tpms) dtc(s) on some 19my and newer santa fe (tma), 2021my and newer santa fe hybrid (tm hev), 2022my and newer santa fe plug-in hybrid (tm phev
  • 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
  • 22-SS-003H-1 - SUSPENSION: This bulletin describes the procedure to refinish 19a?? Wheels equipped on some 19-20my santa fe (tma) 2.0t vehicles with peeling clear coat.
  • 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
  • 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
  • 22-SS-003H-1 - WHEELS: This bulletin describes the procedure to refinish 19⿝ wheels equipped on some 19-20my santa fe (tma) 2.0t vehicles with peeling clear coat.
  • 218/231 amend - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
  • 22-AT-006H - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related input/output speed sensor and harness.
  • 22-ST-005H - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
  • 22-ST-005H - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
  • 22-EM-002H-1 - ENGINE AND ENGINE COOLING: The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of fi
  • 22-EM-001H-1 - ENGINE AND ENGINE COOLING: The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a limited lifetime warranty and is valid for original and subsequent owners.
  • 22-AT-005H - POWER TRAIN: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and valve body harness.
  • 22-01-033H - ENGINE AND ENGINE COOLING: Applicable vehicles with 2.0l t-gdi and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326 and/or engine may exhibit abnormal noise or no crank/no start condition. Follow the procedure to inspect the ve
  • DBPT3G - ENGINE AND ENGINE COOLING: Certain vehicles with 2.0l t-gdi and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326 and/or engine may exhibit abnormal noise or no crank/no start condition related to connecting rod bearing wear or
  • 22-EM-004H - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides additional service diagnostic information and repair procedures related to electric waste gate actuator (ewga) equipped vehicles listed below. Refer to the applicable engine control / fuel system sections in the shop
  • 22-EM-001H - EQUIPMENT: The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a limited lifetime warranty and is valid for original and subsequent owners.
  • TXXI DBP - EQUIPMENT: The warranty coverage for certain theta ii engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a limited lifetime warranty and is valid for original and subseq
  • T3GDBP20211103 - ENGINE AND ENGINE COOLING: Hyundai has launched a service campaign for applicable vehicles with 2.0l turbo and 2.4l gdi engines that may experience the check engine warning lamp illuminated with dtc P1326.
  • 21-01-066H - ENGINE AND ENGINE COOLING: Applicable vehicles with 2.0l t-gdi and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326 and/or engine may exhibit abnormal noise or no crank/no start condition. Follow the procedure to inspect the ve
  • 21-ST-003H - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing
  • 21-EM-009H - ENGINE AND ENGINE COOLING: This bulletin provides additional service diagnostic information and repair procedures related to electric waste gate actuator (ewga) equipped vehicles listed below. Refer to the applicable engine control / fuel system sections in the shop
  • 21-EM-008H - ENGINE AND ENGINE COOLING: This bulletin provides additional service diagnostic information and repair procedures related to variable charge motion controllers (vcm) equipped in the applicable vehicles listed below. This bulletin also provides information on the use
  • 21-BE-008H - ELECTRICAL SYSTEM: Certain vehicles may experience 504 time out errors when using the blue link mobile app. When asked to provide modem information (imei/usim), the head unit (hu) displays all zeros. This bulletin describes the procedure to update the head un
  • 21-01-037H-1 - ENGINE AND ENGINE COOLING: 2013-2019my santa fe/santa fe xl (nc) onboard refueling vapor recovery (orvr) system may exceed its capacity in certain situations. This bulletin provides the procedure to install an auxiliary canister and kit to increase the orvr system ca
  • 21-EM-004H - ENGINE AND ENGINE COOLING: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
  • 21-BR-002H - BRAKES (PWS): This bulletin provides best practice recommendations when performing brake service procedures.
  • 21-EM-003H - ENGINE AND ENGINE COOLING: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
  • 21-BE-006H - FORWARD COLLISION AVOIDANCE: Certain 2019-2020my santa fe and 2018-2020my elantra equipped with the front multifunction camera may exhibit one or more of the following warnings on the instrument cluster; lane keep assist system (lkas), front collision avoidance assist
  • 21-01-002H - ENGINE AND ENGINE COOLING: The warranty coverage for the engine long block for engine repairs or replacement related to connecting rod bearing damage as described in campaign t3g (seized and/or bct no pass result only) has been extended to 10 years or 120,000 miles f
  • 20-01-024H-2 - ELECTRICAL SYSTEM:SOFTWARE: Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ecu software based on
  • 20-01-004H-3 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER: Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ecu software based on
  • 20-BD-016H-1 - EQUIPMENT ADAPTIVE/MOBILITY: Certain santa fe (tma) and palisade (lx2) vehicles may exhibit noise coming from the second row seat track. This bulletin provides information on how to inspect and if necessary repair the condition.
  • 20-FL-011H - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE: This bulletin provides information related to an electronic control module (ecm) software update which revises dtc P00D2: oxygen sensor heater control circuit range/performance bank 1 diagnostic logic.
  • 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
  • 20-SS-004H - WHEELS: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the ⿿tire balance data sheet⿝ must be fully completed including imbalance and road for
  • 20-01-024H-1 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ecu software based on
  • 20-01-004H-2 - ELECTRICAL SYSTEM:SOFTWARE: Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ecu software based on
  • 20-AT-005H-1 - POWER TRAIN: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and valve body harness.
  • 20-01-039H - EQUIPMENT: This bulletin provides information and procedures for collecting obd ⿿in use monitor performance ratio⿝ (iumpr) data on certain 2019-2021my vehicles at california dealers. This reporting is mandated by carb (california air resources boa
  • 20-01-037H - ENGINE AND ENGINE COOLING: The warranty coverage for the engine long block has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent owners.
  • 20-01-022H-2 - STRUCTURE: Some 2019-2020 nexo (fe), and 2020 palisade (lx2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision
  • 20-BE-006H-1 - LANE DEPARTURE: Certain 2019-2020my santa fe and 2018-2020my elantra equipped with the front multifunction camera may exhibit one or more of the following warnings on the instrument cluster; lane keep assist system (lkas), front collision avoidance assist
  • 20-AT-022H - POWER TRAIN: This bulletin provides the procedure to update the tcu for a shift flare and shock on reacceleration when driving in sport mode.
  • 20-ST-003H-1 - EQUIPMENT ADAPTIVE/MOBILITY: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
  • 20-ST-001H-2 - EQUIPMENT: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-AT-020H - POWER TRAIN: This bulletin provides a procedure to transfer pressure data to the tcu using gds mobile. This procedure is necessary to reduce the transmission learning time and improve the shift quality.
  • 20-ST-003H - STEERING:ELECTRIC POWER ASSIST SYSTEM: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
  • 20-ST-001H-1 - STEERING:AUTOMATED/ADAPTIVE STEERING:MOTOR/ACTUATOR: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-BD-014H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
  • TXXI Dealer Best - ENGINE (PWS): This dealer best practice intends to inform dealers of a proposed settlement (⿿settlement⿝) for a class action lawsuit filed against hyundai motor america (⿿hma⿝). Beginning in july 2020, customers affected by the proposed settlemen
  • 20-01-022H-1 - EQUIPMENT: Some 2019 - 2020 nexo (fe), 2020 palisade (lx2), and 2019 - 2020 santa fe (tm) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate
  • Campaign T4X Dea - EQUIPMENT: Certain 2019-2020 nexo (fe), 2020 palisade (lx2), and 2019 - 2020 santa fe (tm) vehicles equipped with the power tailgate may experience a nonoperational condition. This campaign provides service procedures to inspect and when necessary, pe
  • Campaign T3G Dea - ENGINE (PWS): Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedures on tsb #20-01-004h-1 (supersedes tsb #20-01-004h) to inspect the vehicle and replace the
  • 20-01-004H-1 - ENGINE (PWS): Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ecu software based on
  • 20-01-024H - ENGINE (PWS): Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ecu software based on
  • 20-BD-016H - SEATS: Certain santa fe (tm) and palisade (lx2) vehicles may exhibit noise coming from the second row seat track. This bulletin provides information on how to inspect and if necessary repair the condition.
  • 20-AT-019H - POWER TRAIN: If you are servicing any of the vehicles listed below with a harsh and/or delayed shift, use the gds as shown in the service procedure to measure shift engagement time.
  • 20-AT-017H - POWER TRAIN: If you are servicing an applicable vehicle with the following symptoms and dtc, follow the service procedure on page 4. ￷ check engine light on ￷ dtc P0880/P088000 - tcm power signal error open/short ￷ transmission stuck in 4th ge
  • 20-SS-002H(1) - WHEELS: This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
  • 20-BD-007H-1 - EQUIPMENT: This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
  • 20-EE-003H - EQUIPMENT: This bulletin provides information on identifying dealer stock vehicles with either: ⿢ a battery soc alert - low battery state of charge (soc) at or below 50%. ⿢ a 30 day alert - vehicle has not started and reported an soc in 30 days.
  • 20-AT-016H - EQUIPMENT ADAPTIVE/MOBILITY: The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both oem (new) and remanufactured automatic transmissions:
  • 20-AT-014H - EQUIPMENT ADAPTIVE/MOBILITY: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-BE-006H - LANE DEPARTURE: Certain 2019-2020my santa fe and 2018-2020my elantra equipped with front camera/multi-function camera may exhibit a series of lane keep assist system (lkas), front collision avoidance assist (fca), high beam assist (hba), smart cruise contr
  • 20-BE-005H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information on how to properly replace the drive unit power tailgate assembly (lh or rh or lh and rh) when the tailgate exhibits difficulty opening/closing and/or noisy operation.
  • 20-EE-005H - ELECTRICAL SYSTEM: Hyundai vehicles are equipped with dark current control logic to help reduce amperage draw amount and conserve battery state of charge (soc%). A selected dark current control mode will function when the vehicle is in the key off state, and
  • 20-AT-011H - SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-BD-007H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.
  • 20-EE-002H(1) - ELECTRICAL SYSTEM: This bulletin describes the mandatory procedure to submit battery test data electronically for battery warranty claims by running the gds battery claim app. The app must be run right after an incident battery is removed from the vehicle or
  • 20 AT-009H - POWER TRAIN: If you are servicing a 2019 santa fe (2.0t) with a harsh 2-3 or 3-4 upshift when cold, follow the service procedure below.
  • Campaign T3G DBP - EQUIPMENT ADAPTIVE/MOBILITY: Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedures on tsb #20-01-004h (supersedes tsb #19-01-006h-4) rotate the crankshaft, perform the bea
  • 20-AT-008H - EQUIPMENT ADAPTIVE/MOBILITY: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-01-004H - The - ELECTRICAL SYSTEM:SOFTWARE: Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and replace the engine or update the engine ecu software based on
  • 20-01-006H - ELECTRICAL SYSTEM:SOFTWARE: Hyundai is conducting a product improvement campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction
  • Campaign 953 Dea - ELECTRICAL SYSTEM:SOFTWARE: Hyundai has developed a new engine monitoring technology called a knock sensor detection system (ksds). The technology uses software innovations and leverages existing engine sensors to continuously monitor for symptoms that may precede an
  • 20-SS-001H - SUSPENSION: This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.
  • 20-AT-001H - POWER TRAIN: This tsb provides a procedure to diagnose and repair a transaxle for the following incorrect ratio dtc (transaxle clutch slipping more than 200 rpm in gear).
  • 20-ST-001H - STEERING: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-AT-003H - ENGINE AND ENGINE COOLING: If you are servicing an applicable vehicle with a check engine light on and one or more of the dtc listed below, follow the repair procedure and replace the related input/output speed sensor and oil pressure harness.
  • 20-AT-004H - ENGINE AND ENGINE COOLING: If you are servicing an applicable vehicle with a check engine light on and one or more of the dtc listed below, follow the repair procedure and replace the related oil pressure harness with integrated oil temperature sensor.
  • 20-AT-005H - ENGINE AND ENGINE COOLING: If you are servicing an applicable vehicle with a check engine light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-BE-001H - ELECTRICAL SYSTEM: This bulletin provides guidelines to inspect the usb, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common android auto and apple carplay connection conditions. 3. This bullet
  • 19-01-042H - EQUIPMENT: This bulletin provides information and procedures for collecting obd ?In use monitor performance ratio? (iumpr) data on certain 2019-2020my vehicles at california dealers. This reporting is mandated by carb (california air resources board).
  • 19-AT-021H-1 - EQUIPMENT: If you are servicing a vehicle with a transmission slipping concern, follow the service procedure shown below and perform a stall test. This tsb provides a procedure to test each clutch in the transmission. If the vehicle fails the stall te
  • 19-AT-024H - ELECTRICAL SYSTEM: If you are servicing a vehicle with the dtc or symptoms listed below, refer to the service procedure to diagnose the condition. ? Diagnostic trouble codes: ?P0705 - range switch sensor circuit ?P0706 - range switch range/performance ?P07
  • 19-BE-011H-1 - BACK OVER PREVENTION: The blind spot detection (bsd) or blind-spot collision warning (bcw) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The bsd/bcw detects v
  • 19-01-005H-1 - ENGINE (PWS): The warranty coverage for the engine long block has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent owners.
  • 19-01-006H-4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and install a wire harness extension and/or replacement engine bas
  • 19-01-002H-4 - ENGINE (PWS): Hyundai is conducting a product improvement campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction
  • Campaign 953 Dea - ENGINE (PWS): Hyundai has developed a new engine monitoring technology called a knock sensor detection system (ksds). The technology uses software innovations and leverages existing engine sensors to continuously monitor for symptoms that may precede an
  • Campaign T3G Dea - ENGINE (PWS): Hyundai has launched a service campaign for applicable vehicles with 2.0l turbo and 2.4l gdi engines that may experience the check engine warning lamp illuminated with dtc P132600.
  • 19-BD-008H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides instructions on the replacement of a cup holder with retaining tabs which cannot stabilize a cup due to inner o-ring displacement.
  • 19-EM-001H - ENGINE (PWS): This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain azera (hg), santa fe/santa fe xl (nc), genesis (bh/dh), genesis coupe (bk), and g90 (hi) vehicles equipped with lambda 3.3l
  • 19-01-005H-1 - ENGINE AND ENGINE COOLING: The warranty coverage for the engine long block has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent owners.
  • 19-01-006H-4 - ENGINE AND ENGINE COOLING: Applicable vehicles with 2.0l turbo and 2.4l gdi engines may experience the check engine warning lamp illuminated with dtc P1326. Follow the procedure to inspect the vehicle and install a wire harness extension and/or replacement engine bas
  • 19-01-002H-4 - ENGINE AND ENGINE COOLING: Hyundai is conducting a product improvement campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the malfunction
  • Campaign 953 Dea - ENGINE AND ENGINE COOLING: Hyundai has developed a new engine monitoring technology called a knock sensor detection system (ksds). The technology uses software innovations and leverages existing engine sensors to continuously monitor for symptoms that may precede an
  • Campaign T3G Dea - ENGINE AND ENGINE COOLING: Hyundai has launched a service campaign for applicable vehicles with 2.0l turbo and 2.4l gdi engines that may experience the check engine warning lamp illuminated with dtc P132600.
  • 19-BD-008H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides instructions on the replacement of a cup holder with retaining tabs which cannot stabilize a cup due to inner o-ring displacement.
  • 19-GI-006H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides instruction detailing the proper methodology for scanning and uploading captured gds data files to the techline repository. Compliance with this bulletin ensures that the gds data files are correctly transferred and m
  • 19-EM-001H - POWER TRAIN: This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain azera (hg), santa fe/santa fe xl (nc), genesis (bh/dh), genesis coupe (bk), and g90 (hi) vehicles equipped with lambda 3.3l
  • 19-AT-019H - ENGINE (PWS): If you are servicing an applicable vehicle with a ?Check engine? Light on and one or more of the dtc listed below, follow the repair procedure and replace the related oil pressure harness with integrated oil temperature sensor.
  • 19-AT-018H - EQUIPMENT ADAPTIVE/MOBILITY: If you are servicing an applicable vehicle with a ?Check engine? Light on and one or more of the dtc listed below, follow the repair procedure and replace the related input/output speed sensor and oil pressure harness.
  • 19-AT-017H - ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID: If you are servicing an applicable vehicle with a ?Check engine? Light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 19-BR-001H-1 - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: This bulletin provides information on the rear wheel speed sensor for santa fe (cm), santa fe / xl (nc), santa fe sport (an), and veracruz (en) vehicles equipped with front wheel drive (fwd). The rear wheel speed sensor is available as a se
  • 19-AT-013H - POWER TRAIN: If you are servicing a 2019 santa fe (2.0t) with a harsh 2-3 or 3-4 upshift when cold, follow the service procedure below.
  • 19-BR-001H(1) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR: This bulletin provides information on the rear wheel speed sensor for santa fe (cm), santa fe / xl (nc), santa fe sport (an), and veracruz (en) vehicles equipped with front wheel drive (fwd). The rear wheel speed sensor is available as a se
  • 19-AT-012H - POWER TRAIN: This tsb provides a procedure to diagnose and repair a transaxle for the following incorrect ratio dtc (transaxle clutch slipping more than 200 rpm in gear).
  • 19-BE-008H - LANE DEPARTURE: This bulletin provides information for replacement of the blind-spot collision warning (bcw) module. Whenever the left or right side bcw module is being replaced, it is required to perform the variant coding procedure. If the variant coding
  • 19-ST-001H - STEERING: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 19-FL-003H - ELECTRICAL SYSTEM: This bulletin provides the procedure to write the vehicle identification number (vin) during the replacement of the engine control module (ecm) or powertrain control module (pcm). Once the vin has been programmed to the ecm/pcm, it cannot b
  • 19-BE-004H - VISIBILITY:REARVIEW MIRRORS/DEVICES: This bulletin provides information on the serviceable parts for the outside mirror assembly. When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this tsb for replacement of individual par
  • 19-FL-002H - ELECTRICAL SYSTEM: This bulletin describes the santa fe (tm) idle stop and go (isg) system operations and battery sensor recalibration procedure. Refer to applicable work shop manual and owner?S manual for additional information
  • 19-FL-001H - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS: In a gasoline direct injection (gdi) engine, highly pressurized gasoline is injected via a common rail fuel line and injectors that deliver fuel directly into the combustion chamber of each cylinder. In comparison, in a conventional multi-p
  • 5NP-T3D4X-01 - ELECTRICAL SYSTEM: This bulletin provides information related to the engine control module (ecm) and electronic stability control (esc) software updates for certain 2019my santa fe (tm) equipped with 2.4l engine. The ecm update is revised for starting perform
  • 5NP-X7C8Z-01 - ELECTRICAL SYSTEM: Hyundai motor america is conducting a service campaign to update the ecm & esc on certain 2019 model year santa fe 2.4l vehicles. Service campaign t3m provides a service procedure to update the ecm & esc software.
  • 5NP-T3A9N-12 - POWER TRAIN: The vehicles listed below are equipped with an 8-speed front-wheel drive transmission. Do not replace the transmission for any of the solenoid dtc listed below. Instead, follow the service procedure on page 2 and replace the related part.
  • 5NP-Z4J8U-12 - POWER TRAIN: This bulletin provides a procedure to transfer pressure data to the tcu using gds mobile. This procedure is necessary to reduce the transmission learning time and improve the shift quality.
Known Recall Investigations
  • Hyundai and kia abs module fires investigation as of 20231117

    The office of defects investigation (odi) has received eight hyundai motor america (hyundai) and eight kia america, inc. (kia) part 573 recall reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (abs) modules or hydraulic electronic control units (hecu) manufactured by the equipment supplier mando. The part 573 recall reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by mando. Safety recalls included in this audit query (aq) review include: hyundai recalls 20v-520, 20v-543, 21v-161, 21v-160, 21v-303, 22v-056, 22v-810, and 23v-651. Kia recalls 16v-815, 20v-518, 20v-519, 21v-137, 21v-331, 22v-051, 22v-800, and 23v-652 the purpose of this aq is to evaluate the timeliness and scoping of hyundai and kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

  • Loss of motive power investigation as of 20220912

    The office of defects investigation (odi) has received a petition on july 13, 2022, requesting a defect investigation into an alleged defect of the "oil drain pan assemblies" on the following 83 models/model year vehicles stated by the petitioner: 2006-2019 hyundai sonata, 2013-2018 hyundai santa fe sport, 2010-2012 and 2019-2020 hyundai santa fe, 2010-2015 and 2018-2019 hyundai tucson, 2011-2021 kia sportage 2005-2020 kia optima, 2011-2020 kia sorento, 2010-2013 kia forte, 2010-2013,kia forte coup, and 2007-2010 kia rondo vehicles equipped with the 1.6l t-gdi gamma, 2.4l theta ii gdi, 2.4l in-line gdi theta ii, kappa, and 3.8l v-shaped gdi lambda-ii engines. The petition also cites additional hyundai/kia vehicles that use similar drain pan assemblies as the above-mentioned vehicles as having drain pan assembly failures. The petitioner provided subject and peer vehicles information related to alleged engine failures. The petition itself can be reviewed at nhtsa.Gov under odi number 11481745.According to the petition, the hyundai/kia vehicle owners have made allegations of oil leakage failures occurring at highway speeds, without malfunction, indicator lights, or the leakage associated with under-tightening an oil drain plug, or a plug or pan with damaged thread. The alleged defects are causing engines to seize and loss of motive power. A defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition. The petitioner identified a number of complaints received by nhtsa alleging complete engine failure from a variety of models stated above along with other models. The odi complaints cited in the petition can be reviewed at nhtsa.Gov under the following odi numbers: 11481745, 11433038, 11366918, 11431200, 11320689, 11245086, 11196311, 11114946, 11114946, 11097819.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0741 [1] Torque Converter Clutch Circuit Performance or Stuck Off
  • P1326 [17] Knock control, cylinder 1 - control limit reached
  • P00D2 [1] P00D2
  • P0880 [1] TCM Power Input Signal
  • P0705 [1] Transmission Range Sensor A Circuit malfunction (PRNDL Input)
  • P0706 [1] Transmission Range Sensor A Circuit Range/Performance
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210613

Stop / start does not engage at stop light. Dealer finally replace battery and battery cable. This did fix problem. I understand this could be a starter problem and or software problem. The battery does not charge above the 70% required to engage stop /start.

CrashNoY NoneNone20210607

While pulling into a parking space at an extremely low speed, foot tapping the brake, the car excelerated (uncommanded) at what appeared to be full throttle. Depressing the brake had little to no effect and the vehicle stopped after hitting a metal pole. The vehicle sustained severe damage and was determined to be a total loss. The airbags did not deploy.

NoNoN NoneNone20210419

The idle down feature stopped working several months ago. No change in how the engine runs when we get to a stop sign or traffic light. When we called the dealership maybe in february, they said they hadn't seen the problem yet. My wife found an article about the problem and it said that several cars had caught fire or stalled in traffic. Taking it to the dealer on 5/4/2021. The rear power gate also has started malfunctioning. Not sure if they are related as of yet.

NoNoN NoneNone20210418

The idle down feature stopped working several months ago. No change in how the engine runs when we get to a stop sign or traffic light. When we called the dealership maybe in february, they said they hadn't seen the problem yet. My wife found an article about the problem and it said that several cars had caught fire or stalled in traffic. Taking it to the dealer on 5/4/2021. The rear power gate also has started malfunctioning. Not sure if they are related as of yet.

NoNoN NoneNone20210303

I attempted to start the vehicle, but the key would not turn because the steering wheel was not directly straight, it was slightly to the left. If iam parking up or down hill i must turn the steering wheel towards the curb. If i continue to do this, the steering wheel will lock up, and the key will not turn in the ignition.

NoNoN NoneNone20210302

I attempted to start the vehicle, but the key would not turn because the steering wheel was not directly straight, it was slightly to the left. If iam parking up or down hill i must turn the steering wheel towards the curb. If i continue to do this, the steering wheel will lock up, and the key will not turn in the ignition.

CrashNoY NoneNone20210225

My wife was dropping off a friend at his house using the brakes to come to a stop. The vehicle suddenly accelerated into the garage damaging the right front of the vehicle and the garage. I can only include the vehicle photo due to photo size limitations. Her friend was a witness to the accident i estimate total damage to garage and vehicle to be $10000. Hyundai said to call back tomorrow.

CrashNoY NoneNone20210224

My wife was dropping off a friend at his house using the brakes to come to a stop. The vehicle suddenly accelerated into the garage damaging the right front of the vehicle and the garage. I can only include the vehicle photo due to photo size limitations. Her friend was a witness to the accident i estimate total damage to garage and vehicle to be $10000. Hyundai said to call back tomorrow.

NoNoN NoneNone20210208

My sunroof exploded while driving down the interstate. No cars were anywhere around us, we were not near any overpasses, there was no road debris & nothing hit our car. There was one loud bang like the sound of a rifle shot.

NoNoN NoneNone20210207

My sunroof exploded while driving down the interstate. No cars were anywhere around us, we were not near any overpasses, there was no road debris & nothing hit our car. There was one loud bang like the sound of a rifle shot.

NoNoN NoneNone20210203

Car was in motion approaching an intersection at approximately 50 mph when some unidentified, unseen object crashed into the sliding panoramic roof. The result was a 12 x 8 inch hole and a spiderweb of cracks throughout the rest of the glass. Fortunately, the inside cover was closed and the driver was not injured. The object was not recovered. It will take 3-5 business days for the repair company to order and receive the replacement. The car is unusable till then.

NoNoN NoneNone20210202

Car was in motion approaching an intersection at approximately 50 mph when some unidentified, unseen object crashed into the sliding panoramic roof. The result was a 12 x 8 inch hole and a spiderweb of cracks throughout the rest of the glass. Fortunately, the inside cover was closed and the driver was not injured. The object was not recovered. It will take 3-5 business days for the repair company to order and receive the replacement. The car is unusable till then.

NoNoN NoneNone20210114

We were sitting at red light in a busy intersection at night and the vehicle started hesitating and cut off. We tried pressing the automatic start and it kept hesitating and everything went black on the instrument panel.After 3rd time it started and we were able to get home. It started having more hesitation while to go up hills and low speeds. The automatic start /stop also stopped working in the vehicle. I also was having trouble with the blue link system, they were having to reset it each month until they decided to make a ticket for repair in which took a month or so in order for the engineers to see if it was default on there end. Then they decided to set me up for a appointment to have it looked at through hyundai, which now they saw i have to have whole new head radio head unit with blue link and also a new transmission. Purchased brand new and it has low mileage and need transmission. I'm loosing faith in hyundai!

NoNoN NoneNone20210113

We were sitting at red light in a busy intersection at night and the vehicle started hesitating and cut off. We tried pressing the automatic start and it kept hesitating and everything went black on the instrument panel.After 3rd time it started and we were able to get home. It started having more hesitation while to go up hills and low speeds. The automatic start /stop also stopped working in the vehicle. I also was having trouble with the blue link system, they were having to reset it each month until they decided to make a ticket for repair in which took a month or so in order for the engineers to see if it was default on there end. Then they decided to set me up for a appointment to have it looked at through hyundai, which now they saw i have to have whole new head radio head unit with blue link and also a new transmission. Purchased brand new and it has low mileage and need transmission. I'm loosing faith in hyundai!

CrashNoN 1 InjuredNone20201213

It's a rental car. It was a snow day and hit on the concrete wall but the airbag didn't deploy. Compared to the damage to the car, it is a safety concerns.

CrashNoN 1 InjuredNone20201212

It's a rental car. It was a snow day and hit on the concrete wall but the airbag didn't deploy. Compared to the damage to the car, it is a safety concerns.

NoFireY NoneNone20201205

Tl* the contact owned a 2019 hyundai santa fe. The contact stated while driving at 65 mph, a thick, grayish smoke entered the vehicle cabin from the rear, passenger side without warning. The contact immediately pulled over and requested all occupants to exit the vehicle. As the contact began to call 911, an officer nearby came over to assist the contact. The fire department eventually arrived at the scene and extinguished the fire. No injuries were reported and both a fire and police reports were filed. Due to the failure, the contact had the vehicle initially towed to an independent mechanic and once insurance was contacted about the failure, they deemed the vehicle a total loss. The insurance then had the vehicle towed to another independent mechanic where it remained in their possession. The manufacturer was notified of the failure and initially offered to assist the contact with the purchase of another vehicle. Hyundai then sent out an investigator to inspect the vehicle and their assessment determined that the fire was caused by defective wiring harness attached to the trailer hitch. The manufacturer offered no further assistance after the conclusion of the investigation. The vehicle had been destroyed. The failure mileage was approximately 41,000. *bf consumer filed a claimed with u-haul they spoke to hyundai and hyundai blames on wiring hitch because it was installed after purchased.*jb

NoFireY NoneNone20201204

Tl* the contact owned a 2019 hyundai santa fe. The contact stated while driving at 65 mph, a thick, grayish smoke entered the vehicle cabin from the rear, passenger side without warning. The contact immediately pulled over and requested all occupants to exit the vehicle. As the contact began to call 911, an officer nearby came over to assist the contact. The fire department eventually arrived at the scene and extinguished the fire. No injuries were reported and both a fire and police reports were filed. Due to the failure, the contact had the vehicle initially towed to an independent mechanic and once insurance was contacted about the failure, they deemed the vehicle a total loss. The insurance then had the vehicle towed to another independent mechanic where it remained in their possession. The manufacturer was notified of the failure and initially offered to assist the contact with the purchase of another vehicle. Hyundai then sent out an investigator to inspect the vehicle and their assessment determined that the fire was caused by defective wiring harness attached to the trailer hitch. The manufacturer offered no further assistance after the conclusion of the investigation. The vehicle had been destroyed. The failure mileage was approximately 41,000. *bf consumer filed a claimed with u-haul they spoke to hyundai and hyundai blames on wiring hitch because it was installed after purchased.*jb

CrashNoN NoneNone20201204

My 2019 hyundai santa fe had sudden unintended acceleration while i was trying to park the car in the parking lot. It suddenly crossed over the parking cement block and jumped into the sidewalk landscape and then stopped. The airbag also deployed due to this incident. I did not step on the gas pedal.

CrashNoN NoneNone20201203

My 2019 hyundai santa fe had sudden unintended acceleration while i was trying to park the car in the parking lot. It suddenly crossed over the parking cement block and jumped into the sidewalk landscape and then stopped. The airbag also deployed due to this incident. I did not step on the gas pedal.

CrashNoY NoneNone20201001

Tl* the contact owns a 2019 hyundai santa fe. The contact stated that after pulling into a parking space, when the vehicle's engine suddenly revved up, accelerated independently causing the contact to lose control of the vehicle and crash into a water pipe. The air bags did not deploy. A police report was not filed. The vehicle was towed. The contact did not receive any injuries. The vehicle was towedfolsom lake hyundai (12530 auto mall cir, folsom, ca 95630; (916) 293-4760) who were not able to duplicate the failure therefore were unable to diagnose the vehicle. The contact stated the failure had occurred twice within the last 18 months. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.

CrashNoY NoneNone20200930

Tl* the contact owns a 2019 hyundai santa fe. The contact stated that after pulling into a parking space, when the vehicle's engine suddenly revved up, accelerated independently causing the contact to lose control of the vehicle and crash into a water pipe. The air bags did not deploy. A police report was not filed. The vehicle was towed. The contact did not receive any injuries. The vehicle was towedfolsom lake hyundai (12530 auto mall cir, folsom, ca 95630; (916) 293-4760) who were not able to duplicate the failure therefore were unable to diagnose the vehicle. The contact stated the failure had occurred twice within the last 18 months. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.

NoNoN NoneNone20200917

Was driving about 30-35 mph on curvy back road when suddenly the steering wheel completely locked up. I slammed on the brakes and the car went into the oncoming lane. Luckily there was no traffic or it would have been a head on collision. Afterwards the steering wheel exhibited a popping/thud noise when turning the wheel. The dealership replaced the steering column assembly. Didn't fix the issue. That took almost a month. Then they replaced the rack and the intermediate shaft. That still didn't fix the sound. Now they are replacing a clock spring. They have no idea what's wrong and are just throwing parts at the car hoping it's fixed. It's been 44 days and going on 3 repairs. Hyundai says i don't meet the requirements for a buyback or exchange and have frankly been extremely rude. I will never trust this car with how this has been handled and will never be giving my business to them again.

NoNoN NoneNone20200916

Was driving about 30-35 mph on curvy back road when suddenly the steering wheel completely locked up. I slammed on the brakes and the car went into the oncoming lane. Luckily there was no traffic or it would have been a head on collision. Afterwards the steering wheel exhibited a popping/thud noise when turning the wheel. The dealership replaced the steering column assembly. Didn't fix the issue. That took almost a month. Then they replaced the rack and the intermediate shaft. That still didn't fix the sound. Now they are replacing a clock spring. They have no idea what's wrong and are just throwing parts at the car hoping it's fixed. It's been 44 days and going on 3 repairs. Hyundai says i don't meet the requirements for a buyback or exchange and have frankly been extremely rude. I will never trust this car with how this has been handled and will never be giving my business to them again.

NoNoN NoneNone20200904

Ya he llevado 4 o 5 veces mi carro al dealer,el lado de driving cuando yo entro a cierto drive way hace un sonido extrao al igual si me parkeo en riversa y tengo que mover el quia para la derecha tambien, 4/21/2021 me hicieron un trabajo y desde esa fecha el motor esta teniendo un sonido extrao y la reboluciones .

NoNoN NoneNone20200829

Tl* the contact owns a 2019 hyundai santa fe. The contact stated that while attempting to drive the vehicle, the steering wheel seized without warning. The vehicle was turned off and restarted and operated as designed. The vehicle was not taken to a dealer or an independent mechanic for diagnostics testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000. The vin was not available.

NoNoN NoneNone20200828

Tl* the contact owns a 2019 hyundai santa fe. The contact stated that while attempting to drive the vehicle, the steering wheel seized without warning. The vehicle was turned off and restarted and operated as designed. The vehicle was not taken to a dealer or an independent mechanic for diagnostics testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000. The vin was not available.

NoNoN NoneNone20200813

Stopped the car at a red light and the idle stop and go (isg) feature has turned off the engine... Once the green light turned on, i pressed gas and the engine did not start and after couple of attempts all warning lights turned on and i was not able to use the key to start the engine aswell. And so i had to turn off the key completely and then start the engine... Bought the certified pre-owned car at 38000 miles in feb 2020 and this happened only once in august 2020 and the mileage was about 39800 during that time. Luckily i had only one car at my back who honked on me continuously... I was not able to reproduce the issue afterwards but to be honest i kept only about 50 miles since then. I am afraid if i would get stalled one fine day... And also afraid hyundai service center would just say not reproducible and may just say to turn off the feature may be?

NoNoN NoneNone20200812

Stopped the car at a red light and the idle stop and go (isg) feature has turned off the engine... Once the green light turned on, i pressed gas and the engine did not start and after couple of attempts all warning lights turned on and i was not able to use the key to start the engine aswell. And so i had to turn off the key completely and then start the engine... Bought the certified pre-owned car at 38000 miles in feb 2020 and this happened only once in august 2020 and the mileage was about 39800 during that time. Luckily i had only one car at my back who honked on me continuously... I was not able to reproduce the issue afterwards but to be honest i kept only about 50 miles since then. I am afraid if i would get stalled one fine day... And also afraid hyundai service center would just say not reproducible and may just say to turn off the feature may be?

NoNoN NoneNone20200805

The headlights on dim will give the oncoming car the " brights effect" on rough up and down roads. Resulting in the oncoming car giving me the "brights flash" or just leaving their vehicle 'brights' on permanently. This is very blinding and dangerous. Seems there is a fine line of being dim or bright on these types of headlights. I have had them inspected by the dealer and told they are ok. There are many other complaints on the internet. This is night time driving.

NoNoN NoneNone20200804

The headlights on dim will give the oncoming car the " brights effect" on rough up and down roads. Resulting in the oncoming car giving me the "brights flash" or just leaving their vehicle 'brights' on permanently. This is very blinding and dangerous. Seems there is a fine line of being dim or bright on these types of headlights. I have had them inspected by the dealer and told they are ok. There are many other complaints on the internet. This is night time driving.

CrashNoY NoneNone20200430

A car veered off in my lane and the lane keeping assist feature veered me off in another lane and crashed into another car. I had to file a claim with my insurance company and had to get the vehicle fixed.

CrashNoY NoneNone20200429

A car veered off in my lane and the lane keeping assist feature veered me off in another lane and crashed into another car. I had to file a claim with my insurance company and had to get the vehicle fixed.

NoNoN NoneNone20200419

I had this issue since i got the car, only the issue has occured progressed more as months went by. Now at 21,000 miles, engine makes a rattle sound for 2-3 seconds during cold startup and then goes away. Only happens when engine is in a complete cold-state (early morning) or not driven for a few hours.

NoNoN NoneNone20200418

I had this issue since i got the car, only the issue has occured progressed more as months went by. Now at 21,000 miles, engine makes a rattle sound for 2-3 seconds during cold startup and then goes away. Only happens when engine is in a complete cold-state (early morning) or not driven for a few hours.

NoNoN NoneNone20200301

Car locks with a symbol on dashboard of car with a key then another issue when driving car shuts off. Have had the car in several times told they cannot mimic the issue and computer doesn't show any codes. Call hyundai corporate to complain and said with 35,000 at the time we are beyond lemon law for nj. I have now 41,000 miles on it and problem is happening more and more frequently. I have a husband on oxygen waiting for a double lung transplant and this is an unsafe car. Today happened on a busy highway. I called circle hyundai in shrewbury nj spoke to service manager and told him this needs to be checked before i get killed. Owner of dealership told me a month ago that i have exhausted all of his techs. Please help us.

NoNoN NoneNone20200229

Car locks with a symbol on dashboard of car with a key then another issue when driving car shuts off. Have had the car in several times told they cannot mimic the issue and computer doesn't show any codes. Call hyundai corporate to complain and said with 35,000 at the time we are beyond lemon law for nj. I have now 41,000 miles on it and problem is happening more and more frequently. I have a husband on oxygen waiting for a double lung transplant and this is an unsafe car. Today happened on a busy highway. I called circle hyundai in shrewbury nj spoke to service manager and told him this needs to be checked before i get killed. Owner of dealership told me a month ago that i have exhausted all of his techs. Please help us.

NoNoN NoneNone20200202

At highway speed the computer has attempted to pull the car out of the lane into the adjoining lane as if in attempt to avoid something. This is happened at highway speed's about six times. Vehicle also at one time applied the emergency brake as the vehicle is approaching an intersection as an emergency stop. The car would not move for several seconds. When i brought the vehicle into the hyundai dealership the representative immediately suggested that there was a rodent problem. This was confirmed not to be the case.As there did not appear to be any other computer messaging the technician suggested that maybe it was the california fastrack responder unit. They suggested it be relocated which i did. The problem lies that you're not sure that this is what caused the problem and the suggestion 'to drive it to see if it repeated' as it does not sound prudent from a safety perspective. The computer pulls at a hard level which makes it difficult to maintain the vehicle in the lane and it suddenly releases the pulling which jerks the car back into the driving lane much like an over correction. This is obviously quite dangerous and i would suggest something else is done to either confirm or disapprove the responder issue as these responders are common and it was placed per the instructions of the fastrack.

NoNoN NoneNone20200201

At highway speed the computer has attempted to pull the car out of the lane into the adjoining lane as if in attempt to avoid something. This is happened at highway speed's about six times. Vehicle also at one time applied the emergency brake as the vehicle is approaching an intersection as an emergency stop. The car would not move for several seconds. When i brought the vehicle into the hyundai dealership the representative immediately suggested that there was a rodent problem. This was confirmed not to be the case.As there did not appear to be any other computer messaging the technician suggested that maybe it was the california fastrack responder unit. They suggested it be relocated which i did. The problem lies that you're not sure that this is what caused the problem and the suggestion 'to drive it to see if it repeated' as it does not sound prudent from a safety perspective. The computer pulls at a hard level which makes it difficult to maintain the vehicle in the lane and it suddenly releases the pulling which jerks the car back into the driving lane much like an over correction. This is obviously quite dangerous and i would suggest something else is done to either confirm or disapprove the responder issue as these responders are common and it was placed per the instructions of the fastrack.

NoNoN NoneNone20200116

Several occasions the safety features of this 2019 hyundai santa fe deactivates. 3+ occasions the vehicles frontal collision avoidance, lane keep assist blind spot detection automatic high beam lights as well as cross traffic alert suddenly will cut off. Have taken vehicle back to dealership where purchased to be told no codes are being stored. Contacted hyundai usa several times to get a run around or the response if its not recording there is nothing wrong with the car. I have owned a 4 hyundai santa fe's and never had the issues i am having like i am with this one.I do not take my grandkids in this vehicle as im worried that if these safety features fail to work i dont want to chance their lives in a vehicle that could possibly experience more severe issues or worse. Dealing with hyundai has become a disappointment as the 2004 santa fe i own is by far more dependable than this one .

NoNoN NoneNone20200115

Several occasions the safety features of this 2019 hyundai santa fe deactivates. 3+ occasions the vehicles frontal collision avoidance, lane keep assist blind spot detection automatic high beam lights as well as cross traffic alert suddenly will cut off. Have taken vehicle back to dealership where purchased to be told no codes are being stored. Contacted hyundai usa several times to get a run around or the response if its not recording there is nothing wrong with the car. I have owned a 4 hyundai santa fe's and never had the issues i am having like i am with this one.I do not take my grandkids in this vehicle as im worried that if these safety features fail to work i dont want to chance their lives in a vehicle that could possibly experience more severe issues or worse. Dealing with hyundai has become a disappointment as the 2004 santa fe i own is by far more dependable than this one .

NoNoN NoneNone20191217

Tl* the contact owns a 2019 hyundai santa fe. While driving 17 mph, the bca braking system engaged, the vehicle lost power, and all the warning indicators illuminated on the instrument panel. The contact turned the vehicle off and back on, which returned it back to normal. The vehicle was taken to o'brien hyundai ft myers (2850 colonial blvd, fort myers, fl 33966, (239) 880-8631) where it was test driven for approximately 77 miles; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 16693618 and a loaner vehicle. The contact referenced nhtsa id number: 10167260. The failure mileage was approximately 16,000.

NoFireN NoneNone20191209

Previous hyundai vehicle caught fire. At the time the cause was unknown. Was forced by hyundai to buy back vehicle and purchased a brand new hyundai vehicle. I was never told that this was a brand wide issue and that the new vehicle i purchased would end up under the same recall that caused previous vehicle to catch fire. I am terrified to drive this vehicle. I contacted hyundai to explain the situation and have been dealing with an unprofessional customer representative. I am fearful for my life in this vehicle and explained when i purchased the new one that i did not want to ever go through this situation again.

NoNoN NoneNone20191114

When sitting at red lights, the engine completley shuts off. I have to push the push start at least 10 times before the engine will restart. This keeps happening. I'm worried i will get stranded. I would like to leave it with hyundai service, but to my understanding they do not offer rentals. My vehicle only had 16000 miles when this issue began. I paid 38000 for this vehicle and now to my understanding, to have it serviced i will have to pay for the rental. My safely should be more of a concern. Hyundai motor america should be very concerned. They should have requested a tow and offered a rental as soon as i mentioned this issue!!! No, instead i have to leave it at the dealer in hopes the issue is found quickly, so i don't run up a huge rental bill plus pay my monthly car note. What if my vehicle just shuts down going 65 on the freeway? Will i have braking power? I don't know what to do. I could be in major danger.

NoNoN NoneNone20191113

When sitting at red lights, the engine completley shuts off. I have to push the push start at least 10 times before the engine will restart. This keeps happening. I'm worried i will get stranded. I would like to leave it with hyundai service, but to my understanding they do not offer rentals. My vehicle only had 16000 miles when this issue began. I paid 38000 for this vehicle and now to my understanding, to have it serviced i will have to pay for the rental. My safely should be more of a concern. Hyundai motor america should be very concerned. They should have requested a tow and offered a rental as soon as i mentioned this issue!!! No, instead i have to leave it at the dealer in hopes the issue is found quickly, so i don't run up a huge rental bill plus pay my monthly car note. What if my vehicle just shuts down going 65 on the freeway? Will i have braking power? I don't know what to do. I could be in major danger.

CrashNoN NoneNone20191111

I was involved in an accident on 11/11/2019 when my 2019 hyundai santa fe had a significant failure of the collision avoidance system. The traffic ahead of me braked suddenly after travelling at approximately 40mph. The collision avoidance warning did not sound and when i applied the brakes, abs did not activate and the brakes did not work properly. I made contact with the rear of the vehicle ahead of me. None of the three stages of the collision avoidance system activated. The malfunction caused the brakes to not function properly. The collision occurred at approximately 10mph. There was over $12,000 damage to the front of the santa fe but the airbags did not deploy. I have driven over 1,000,000 collision-free miles in various vehicles, with and without collision avoidance. This accident would not have happened but for the malfunction of the cas. I reported this to hyundai usa. I took more than one week for a reply. Hyundai's position was that they would investigate but it would mean they would have to take possession of the vehicle for 10 weeks or more, without a temporary replacement vehicle. There has been no resolution with hyundai.

CrashNoN NoneNone20191110

I was involved in an accident on 11/11/2019 when my 2019 hyundai santa fe had a significant failure of the collision avoidance system. The traffic ahead of me braked suddenly after travelling at approximately 40mph. The collision avoidance warning did not sound and when i applied the brakes, abs did not activate and the brakes did not work properly. I made contact with the rear of the vehicle ahead of me. None of the three stages of the collision avoidance system activated. The malfunction caused the brakes to not function properly. The collision occurred at approximately 10mph. There was over $12,000 damage to the front of the santa fe but the airbags did not deploy. I have driven over 1,000,000 collision-free miles in various vehicles, with and without collision avoidance. This accident would not have happened but for the malfunction of the cas. I reported this to hyundai usa. I took more than one week for a reply. Hyundai's position was that they would investigate but it would mean they would have to take possession of the vehicle for 10 weeks or more, without a temporary replacement vehicle. There has been no resolution with hyundai.

NoNoN NoneNone20191015

My vehicle applies the brakes while driving on busy roads when nothing is in my path. I've almost been rear ended a few times because of it and hyundai has no resolution. Then also my vehicle has lane assist and the computer fought me steering the wheel while driving down the highway. Hyundai replaced steering components in the vehicle but don't know why it happened so they never diagnosed the problem. We have tried to go to hyundai about the issue but basically they only care about our money we pay and not our safety.

NoNoN NoneNone20191014

My vehicle applies the brakes while driving on busy roads when nothing is in my path. I've almost been rear ended a few times because of it and hyundai has no resolution. Then also my vehicle has lane assist and the computer fought me steering the wheel while driving down the highway. Hyundai replaced steering components in the vehicle but don't know why it happened so they never diagnosed the problem. We have tried to go to hyundai about the issue but basically they only care about our money we pay and not our safety.

NoNoN NoneNone20190927

I have a brand new 2019 santa fe ultimate 2.0t leased in august with 1600 miles and i have already had the car in twice where they have had to recalibrated the transmission. Whenever i was at a stop or waiting to make a turn i would put my foot on the gas pedal and the rpms would go up but the car wouldn't move. I was almost rear ended a couple of times because the car wouldn't go into gear and move with the gas pedal pushed all the way down to the floor and then all of sudden the transmission would shift into gears. This should not be happening to a brand new car! Looking at different models this seems to be an on going problem with hyundai. I haven't been able to enjoy my car because it's been in the shop. They fix it and it works for a week or so and then it happens again. Something is definitely wrong! I was told if it happens again then they will call the main headquarters. They should be doing that already to find out how to fix it once and for all so i don't have to keep coming back. I hope you will look into this matter.

CrashNoY NoneNone20190927

I had rented a hyundai sante fe in september 2019. I had the vehicle for a few weeks with no issues until i drove over the mountains. I had pulled into a parking lot and was looking to park, coasting through the parking lot, i then backed up and found a parking spot. I was turning right in at a very slow speed, a virtual crawl into a parking space when i pressed the brakes to stop the vehicle when it suddenly revs its engine and began accelerating out of control jumping over the front parking curb and slamming into a chain link fence. The brake was depressed to the floor and would not stop, i pumped the brakes to stop and when it would not stop, i quick slammed the vehicle into the park position to prevent the vehicle from hitting a tracker and causing further damage or injury. I contacted my insurance agent and then i contacted enterprise rental company in bend oregon. I was on hold for roughly 30 min. I explained the situation and they stated that there were no recalls they knew of and they advised me to contact their tow company and have it towed to the airport in redmond oregon to switch out the vehicles. I researched on my own and found that their was a similar incident in las vegas, nv reported in january 31st, 2018. This incident needs to be looked into before someone is seriously injured. The isg may be a contributing factor in this case.

CrashNoY NoneNone20190926

I had rented a hyundai sante fe in september 2019. I had the vehicle for a few weeks with no issues until i drove over the mountains. I had pulled into a parking lot and was looking to park, coasting through the parking lot, i then backed up and found a parking spot. I was turning right in at a very slow speed, a virtual crawl into a parking space when i pressed the brakes to stop the vehicle when it suddenly revs its engine and began accelerating out of control jumping over the front parking curb and slamming into a chain link fence. The brake was depressed to the floor and would not stop, i pumped the brakes to stop and when it would not stop, i quick slammed the vehicle into the park position to prevent the vehicle from hitting a tracker and causing further damage or injury. I contacted my insurance agent and then i contacted enterprise rental company in bend oregon. I was on hold for roughly 30 min. I explained the situation and they stated that there were no recalls they knew of and they advised me to contact their tow company and have it towed to the airport in redmond oregon to switch out the vehicles. I researched on my own and found that their was a similar incident in las vegas, nv reported in january 31st, 2018. This incident needs to be looked into before someone is seriously injured. The isg may be a contributing factor in this case.

NoNoN NoneNone20190925

This is a report on a 2019 hyundai santa fe 2.0l turbo with less than 1600 miles. There is a significant amount of fuel in the oil. Allowable limits are less than 2.0% from normal causes. This engine has 3.3%, enough to be a problem.The oil level is rising on the stick. The 5w/30 oil has been thinned to the consistency of 20w oil. Dealer shrugged it off and claimed that driving a 100 mile trip would return all to normal.

NoNoN NoneNone20190918

As i was driving on curves, the wheel going out of control pulling to left toward emergency lane and getting extremely hard to control by hands. The car was driving good under 50 miles, however when i speed up to 65 or 70, i was not able to control the steering wheel. Driver attention warning sets to high" which will cause the steering wheel to acts haptic to shake steering as designed". I contacted the hyundai customer service with case # 16268782 addressing the issue and requested the compensation for $4,500 each for myself and my other family members of two in the car for emotional stress, fear, anger and anxiety during the trip . They send me a response that hyundai is only able to offer reimbursement for hyundai owners which is enterprise rent a car. Today, i received a phone call from enterprise rental car, indicating that i should not call, emails regarding this issue to enterprise rental car area manager, as they done their part to take the car to dealership and my future email will be consider as harassments to them. We have been suffering from emotion stress, fear, and anxiety during the trip, and hyundai would send a compensation to enterprise rental car and enterprise rental car asking to not to further contact them regarding this issue. Please follow up the issue with hyundai dealership, enterprise rental car and make sure the compensation make to people who suffer from incident not the enterprise rental car, and if they send a compensation to owner (rental car), they will forward it to me.

NoNoN NoneNone20190917

I have had issues with this vehicle since very shortly after purchase in june 2019. I have been without my vehicle three times due to service/warranty related issues - twice in a rental, and now the third time i am using a friend's vehicle. My complaints began with a "hard start" and a delayed turnover of the engine. The vehicle behaves as though it wants to stall out. Hyundai told me for months that they couldn't recreate the problem to fix it even though it happened 2-3 times minimum per week. Then the other things started going wrong...Here is a short list for you over multiple visits and phone calls to the dealership: -hard start - vehicle jerks forward upon engine start -delayed turnover - feels like it is going to stall -vehicle engine ticking upon start -most recently, vehicle engine loudly knocking upon start -vehicle auto collision sensors malfunctioned and almost caused an accident on a busy 4 lane highway by causing my brakes to slam to an almost stop because the car in a lane next to me was turning (i was going 60mph at the time with no risk of collision). -apple car play malfunctions - sounds like wires are crossed (using apple charger and generic charger) -rear view camera stays on for 10-15 minutes at a time to the point that i have to turn off and restart the vehicle -while going 25-40 mph, at times, the vehicle will create a noticeable front end jerking motion -while the flight recorder was in me vehicle, it went off on an emergency alarm for over 3 hours and hyundai's service team couldn't determine a problem -the gas cap door will not open or close properly -vehicle, on 5 occassions, would not respond to depression of gas pedal there are other smaller issues that i have expressed my concern over, and i no longer feel safe in this vehicle with my two small children have now been without vehicle for 30+ cumulative days

NoNoN NoneNone20190916

I have had issues with this vehicle since very shortly after purchase in june 2019. I have been without my vehicle three times due to service/warranty related issues - twice in a rental, and now the third time i am using a friend's vehicle. My complaints began with a "hard start" and a delayed turnover of the engine. The vehicle behaves as though it wants to stall out. Hyundai told me for months that they couldn't recreate the problem to fix it even though it happened 2-3 times minimum per week. Then the other things started going wrong...Here is a short list for you over multiple visits and phone calls to the dealership: -hard start - vehicle jerks forward upon engine start -delayed turnover - feels like it is going to stall -vehicle engine ticking upon start -most recently, vehicle engine loudly knocking upon start -vehicle auto collision sensors malfunctioned and almost caused an accident on a busy 4 lane highway by causing my brakes to slam to an almost stop because the car in a lane next to me was turning (i was going 60mph at the time with no risk of collision). -apple car play malfunctions - sounds like wires are crossed (using apple charger and generic charger) -rear view camera stays on for 10-15 minutes at a time to the point that i have to turn off and restart the vehicle -while going 25-40 mph, at times, the vehicle will create a noticeable front end jerking motion -while the flight recorder was in me vehicle, it went off on an emergency alarm for over 3 hours and hyundai's service team couldn't determine a problem -the gas cap door will not open or close properly -vehicle, on 5 occassions, would not respond to depression of gas pedal there are other smaller issues that i have expressed my concern over, and i no longer feel safe in this vehicle with my two small children have now been without vehicle for 30+ cumulative days

NoNoN NoneNone20190913

Tl* the contact rented a 2019 hyundai santa fe. While driving 55 mph, the contact attempted to depress the brake pedal, but it failed to operate as needed without warning. The contact continued to drive the vehicle, but the same failure occurred at 55 mph. The contact managed to avoid colliding with a doe in the middle of the road. There were no warning indicators illuminated. The vehicle was driven to the contact's home and then to the rental office. The contact informed the rental agency of the failure and they stated that they would notify hyundai of the defect. The manufacturer was notified of the failure by the contact. The contact did not know if the dealer was contacted. The whereabouts of the vehicle were unknown. The failure mileage was 33,000. The vin was unknown.

NoNoN NoneNone20190905

After driving my sante fe for little over 1000 miles, i was waiting behind several vehicles at a stop light in hyattsville and my vehicle shut off and wouldn't start. After trying to restart the vehicle for more than 15 minutes, it finally started. I drove to the next stop light and had to stop and the vehicle failed to restart. This happen two more times and then finally it started and i drove back to the dealership in gaithersburg (fitzgerald auto mall). I reported the incident and they claim to be unable to recapitulate the incidence. At around 5014 miles, when i came to a stop light in dc, the vehicle shut off again and would restart. The cops came and push me out of the road and i was then able to restart. I drove to the next stop light and the vehicle shut off again and would start. Eventually, the vehicle started after approximately 10 minutes. I drove the vehicle back to the dealer and was told that there was a performance recall on the vehicle. The vehicle was service and given back to me. The following day driving on germantown road the vehicle shut off again at a stop light. I call the dealer and they asked that i take it back the next day. On my way to the dealer in bumper to bumper traffic the vehicle shut off again. I took back the vehicle to the dealer and told them that i have no confidence in the vehicle anymore and they should replace it. The matter was reported to the manufacturer who refuse to replace the vehicle and offer $500 compensation for my inconvenience which i refuse to accept. I am seeking your assistance to this issue. P.S. I do have picture of the information that was displayed on the dashboard at the time of the incidence and my niece was with me on two of those occasions.

NoNoN NoneNone20190901

While driving, the panoramic sunroof spontaneously exploded, leaving shattered glass within the interior of the car. There was no evidence of foreign objects which may have struck the car causing the roof to crack as it did.

NoNoN NoneNone20190824

On a brand new 2019 hyundai santa fe, the engine stalled twice while driving the vehicle at low speeds into/out of a parallel parking space on a village street. I had to restart the engine in order to continue maneuvering the vehicle. This was very dangerous as i could have been hit by oncoming traffic.

NoNoN NoneNone20190806

The first time is was driving in the highway when the vehicle hesitated slowed down and i eventually had to get off the highway before it completely turned off. The second time this happened the vehicle turned off as i was mbv aking a right turn on the road.

NoNoN NoneNone20190711

Stopped vehicle on side of neighborhood road on moderate downward incline. Placed vehicle in park and at idle. A few minutes later, shifted car into drive and proceeded to pull out into roadway. Vehicle seemed to lose power steering as well as power braking. As the vehicle turned a corner, it lost acceleration (car slowed to a stop as accelerator was pressed) , and tachometer decreased to zero. Pulled to side of road as car slowed to a stop. Total distance car travelled at this point was about 75 feet). Put car in park and turned off engine. Waited for a few minutes, restarted engine, placed car in drive and drove home ( about 40 feet). Problem: car engine stalled, cause unknown.

NoNoN NoneNone20190707

Painful low frequency cabin pressure when idling and driving at low speeds under 30mph. Happens consistently and only subsides when stopped or accelerating

NoNoN NoneNone20190622

Tl* the contact owns a 2019 hyundai santa fe. The contact stated that the vehicle's smart system caused the vehicle to brake on its own. Also, the lane change was not reading correctly and pushed the vehicle into the wrong lane into a barrier. In addition, while depressing the brake pedal, the vehicle failed to slow down when making a right turn. After completing the turn, the contact was able to brake. The vehicle was taken to fitzgerald hyundai rockville (11411 rockville pike, rockville, md 20852, (301) 881-4000) twice where it was diagnosed that the system was not calibrating properly and the easy pass interfered with the smart system. The easy pass was moved away from the camera, but the failure recurred. The manufacturer was notified of the failure and provided case number: 16086926. The vehicle was not repaired. The approximate failure mileage was 3,000. The vin was not available.

NoFireN NoneNone20190615

Vehicle caught on fire

CrashNoN 1 InjuredNone20190603

Tl* the contact owns a 2019 hyundai santa fe. The contact stated that while driving at 75 mph and was about to switch over to the left lane with the left signal indicator light on, the warning left indicator alert sensor light failed as a result, the contact collided side by side with another vehicle. The contact stated that the other vehicle was driving between 75-80 mph, and crashed into the driver front side door, the rear end and the front end bumper and tire of the vehicle. The air bags failed to deploy. The contact stated that she was able to coast to the side of the road. The contact sustained left arm, neck, back, whiplash and a concussion. The contact also stated that half of her body was numb that required medical attention and was informed by her doctor that she had nerve damage and posttraumatic stress disorder. A police report was not filed. The vehicle was taken to massey hyundai dealer, located at 1706 massey blvd, hagerstown, md 21740, (301) 739-6756, but was not diagnosed or repaired and informed the contact that it was not their problem anymore since the vehicle was in an accident. The contact informed the dealer that the safety feature was not functioning. The dealer informed the contact that the safety features were turned off. The manufacturer was notified of the failure and provided a case number: 15818438. The approximate failure mileage was 7,500.

NoNoN NoneNone20190508

Tl* the contact owns a 2019 hyundai santa fe. While driving 65 mph, the vehicle braked hard and veered to the left for a duration of a second and a half. The failure occurred six times over a four month period. The vehicle was taken to stockton hyundai (2979 auto center cir, stockton, ca 95212, (209) 662-6400), but they were unable to replicate the issue. The dealer turned the issue over to a case manager with the manufacturer who stated that they would call back within three to five days. The vehicle was not diagnosed or repaired. The failure mileage was 7,000.

NoNoN NoneNone20190505

Tl* the contact owns a 2019 hyundai santa fe. While driving 80 mph, the brakes applied on their own and the bca brake system activated warning message illuminated on the instrument panel. The failure recurred two weeks later. The vehicle was taken to puente hills hyundai (located at 17621 gale ave, city of industry, ca 91748, (626) 581-5300), but they were unable to duplicate the failure. The manufacturer was notified. The failure mileage was 1,656.

NoNoN NoneNone20190502

Engine began to skip on acceleration especially going up hill. Vehicle was takes to dealer and accessed. Dealer diagnosed owner had vehicle in incorrect drive mode for acceleration. Owner expressed to dealer, suspension of spark plug or coil problem given owner experience in buying owning hyundai vehicles. 1 month later, vehicle was disabled and delivered to dealer by rollback. Dealer diagnosed vehicle. Spark plug split in half, shattered porcelain plug. Fragments of plug fell between pistons, warped pistons. New engine recommended by dealer. New engine ordered. One mont wait time.

NoNoN NoneNone20190423

Idle stop and go technology feature cannot be disabled. The system turns itself on after i have turned off without warning. After driving a few miles with the feature turned off and stopped at a light, the engine will shut down, thereby turning the technology back on. I have almost been in several accidents thinking my engine was running when it was not. There should be a way to disable this, not just temporarily turn off. I have brought this to the dealer's attention but they are mystified as i am. This has been going on since purchase last summer, though below i am asked for a specific date it happened.

NoNoN NoneNone20190414

My wife has had a bad back for many years and requires a cushion to ease the back pain while riding in the passenger seat. By doing that the air bag on the passenger sit will not activate. This has created a real problem for people with a disability. I've reached out to hyundai to have the passenger air bag active continuously but they have refused. I'm not asking them to turn it off, i'm asking them to turn it on so we can be more secure in the vehicle. We have tried many different pillows, cushions and back supports to no avail. Riding with the air bag inoperable is not an option, research on the internet shows thousands of complaints with the same problem. Hyundai's answer is buckle up tight and sit back away from the dash. This is not an answer to a problem that can effect millions of disabled people spending many thousands of dollars on new cars that want to feel safe. Please let me know if you have any suggestions. Thank you.

CrashNoY NoneNone20190329

Vehicle experienced sudden unintended acceleration as we slowed and turned into a parking space at a local restaurant parking lot. Engine reved, car accelerated rapidly, brakes did no hold and the vehicle plowed into and then on top of a safety barrier stopping just short of a chain link fence guarding a set of large propane tanks. Police were called to scene, he took pictures. Car was towed to dealership collision center.

NoFireN NoneNone20190319

Tl* the contact owns a 2019 hyundai santa fe. The contact noticed an abnormal burning odor coming from the rear of the vehicle when driving up hill. There were no warning indicators illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 2,700.

NoNoN NoneNone20190304

On march 5, this vehicle stopped while driving in the middle of a street. I was unable to start the vehicle and me and my passenger could have been seriously injured or killed. Car was towed to dealership and has 2600 miles on it. I have found that hyundai is doing a recall to replace starter and a software update. I have been told that because of the new technology this vehicle has which is an automatic start and stop at a stop sign or stop light that the starter shorted out and apparently the software in the car just stops the car while driving.. This happened while driving the car at 35 miles/hour on a busy street. It is a miracle that i was not hit and injured or killed. Car is at the dealership waiting for a new starter and software update with a possible ship date of march 31, 2019. These 2019 santa fe are not safe to be selling to the public with this known defect.

NoNoN NoneNone20190228

I bought santa fe 2019 limited fwd, it has an issue with acceleration, it hesitates around 2000 rpm, it create a big issue when i change lane to overtake or driving to uphill, i have to push acceleration padel really down to keep going. It jerks sometimes. I took two hyundai dealers for check and both said nothing wrong with car, they did not find any code or issue. It is so frustrating sometimes. My 12-year-old pilot has a better ride and performance than 2019 santa fe. This is my first hyundai car and i paid a lot of money . I liked the interior, info system, and external look. Looks like to me issue with transmission gear shifting

NoNoN NoneNone20190223

I purchased a brand new 2019 hyundai santa fe on february 20, 2019. On sunday, february 24 while driving on a back country road going no more than 35 mph, there was a loud noise on the roof of the car. I opened the electric cloth cover and the sunroof was shattered and glass started falling in the car. Contacted the dealer the next day and was told to contact my insurance. The dealer or hyundai should cover the cost as i only had the car for 4 days.

NoNoN NoneNone20190127

On at least 2 other occasions and when driving the vehicle, a warning shows up in the speedometer area along with a warning light coming on. The warning states: "check blind-spot warning (bcw) system". The warning only turns off after the vehicle has been turned off and not again started for several hours.

NoNoN NoneNone20190121

I am not sure what category this should be in but my 2019 hyundai santa fe hesitates when i try to accelerate. This happens mostly when i am accelerating from a complete stop but also happens occasionally when i am going around a corner. This is a dangerous problem that has nearly caused an accident when turning on to a busy street or merging onto the expressway. After some online research, i see this is a widespread issue.

NoNoN NoneNone20190120

I am not sure what category this should be in but my 2019 hyundai santa fe hesitates when i try to accelerate. This happens mostly when i am accelerating from a complete stop but also happens occasionally when i am going around a corner. This is a dangerous problem that has nearly caused an accident when turning on to a busy street or merging onto the expressway. After some online research, i see this is a widespread issue.

NoNoN NoneNone20190101

The active lane keep assist may work intermittently based on many conditions like weather, road, light, lane marking, etc... When the lane keep assist (active mode) is engaged a green light appears on the dashboard... And when it disengages the green light just turns off... And no sound/beep warning happens... And i believe that it is a design flaw that there would be no beep/sound/alert when the lane keep assist dis engages and you still say that the driver is accountable/responsible. I would consider this flaw as a safety issue. Please note that no incident or accident happened but raising this complaint so this can be reviewed.

NoNoN NoneNone20181231

The active lane keep assist may work intermittently based on many conditions like weather, road, light, lane marking, etc... When the lane keep assist (active mode) is engaged a green light appears on the dashboard... And when it disengages the green light just turns off... And no sound/beep warning happens... And i believe that it is a design flaw that there would be no beep/sound/alert when the lane keep assist dis engages and you still say that the driver is accountable/responsible. I would consider this flaw as a safety issue. Please note that no incident or accident happened but raising this complaint so this can be reviewed.

NoNoN 1 InjuredNone20181223

2019 hyundai santa fe. Consumer writes in regards to seatbelt concerns. *ld the consumer stated every passenger seat belt was unsatisfactory, the front doors on the vehicle have sharp corners causing cuts, and the view button was misplaced. *js

NoNoN NoneNone20181213

While driving my new 2019 santa fe i noticed the first time it rained i had severe reduced visibility in the left portion of the windshield where the wipers don't reach. The rain pools there and does not get any better than pictured. This is a safety issue as you can not see out of 15% of the windshield and could cause an accident.

NoNoN NoneNone20181129

Gas tank leak upon delivery. After inspecting the leak, technicians were able to identify the manufacturer had issued repairs on gas tanks that were too thin and as a result, the vehicle we purchased was not properly repaired and leaked fuel.

NoNoN NoneNone20181031

The blue link remote start often does not respond. This is very difficult to get fixed. The dealer does not have access to this system. Hyundai does not have a contact number that is easy to locate. When you do call they are difficult to talk with and often just hang up on you. This has been an ongoing struggle for several months. It is almost impossible to reach someone to talk too about this. They have recently sent an e mail telling me that that i must accept changes in my blue link (they are going to share data from that with other companies). You do not have an option to decline. They give you an option to agree or they note that continued use of blue link gives consent. I do not give my consent. Blue link is not dependable and as a result data from that system is likely to inaccurate. I own three hyundai's and buying the 2019 was a mistake. The blue link system is a mess. The sell you the system it works on your phone, works from anywhere no distance limitations ect. But after you buy it they point out that you cant complain because its a complementary service. This only comes out after you buy the car. They never talk about it before the purchase. After owning hyundai's for several years (3 of them) i am beyond disappointed they the customer service is so poor. Whats worse is that when you complain they can't find a number to contact where you can get hyundai america to even listen to the problem.

NoNoN 1 InjuredNone20181001

The car has shifted a little rough about a week after buying the car and has gotten to the point it lunges you forward. It shifts so rough i had to go to the er for pinching a nerve in my neck. *tr

NoNoN 1 InjuredNone20180930

The car has shifted a little rough about a week after buying the car and has gotten to the point it lunges you forward. It shifts so rough i had to go to the er for pinching a nerve in my neck. *tr

NoNoN NoneNone20180930

My new 2019 hyundai sante fe from the time i bought it had the yellow check engine light come on. It said the bsm system wasn't working. Then the engine would not start on 4 separate occasions. I had to wait to get it to start. There have been 3 occasions when it did start it sounded like it was going die, very sluggish and didn't want to accelerate. The rpm would not increase. It also started 2 separate occasions it lost steering wheel power and the a/c stopped blowing cold air. I had to turn it off and wait to restart it. It is currently at the dealership waiting for the blind spot monitoring modules. The first time they replaced the module it still showed it not working. So now it is undrivable at gene messer hyundai in lubbock texas, they say it's not safe to drive so i am driving a loaner. They say they can't determine why the engine did the described things above. These things happened while in motion and parked.

NoNoN NoneNone20180731

I bought the vehicle august 1 and drove it home, 50 miles, at 75+ mph. Immediately i noticed a high vibration in the ride as well as looking in the rearview mirror the cars behind me were blurry from the vibration until i place a finger on the mirror. I returned to the dealer the next day relating to the vibration. They balanced the front tires. I returned home and the vibration was still there. The vehicle has been at the dealer 4 more times with no solution. I have been supplied with a rental for a few days and was told the suv was ready. I picked it up on a saturday and asked for someone to go for a ride to see if the vibration was still there. No one was available so i drove it home and the vibration was still there. I returned it to the dealer and an hyundia engineer took it for a test drive up to 70mph which was in the city and not highway driving. I had a conference call with the gm and was told that the engineer said all of the suvs vibrated and this one was more "pronounced" which was not in his report to hyundia who i've been in contact. I believe this vibration is not in the wheels, one tire was replaced, but mechanically elsewhere. It has been at the dealership since 9/25/2018. I believe this suv to be unsafe and that other components will fail. This is my 3rd suv and i've not had any problems with the first 2. Another engineer is scheduled to inspect it 10/23/2018. I am a helicopter pilot and know what vibrations can do to mechanical and electrical components.

CrashNoY NoneNone20180130

Tl* the contact leased a 2019 hyundai santa fe. The contact stated that while, driving into a parking lot at an extremely slow speed, the idle stop &go (isg) engaged. The engine started to rev and the vehicle accelerated. The contact stated that the brake pedal was depressed but failed as well as the hand brake was engaged. The vehicle collided with an a parked vehicle no air bags deployed. No warning lights were illuminated. No injuries were sustained and a police report was not filed. The vehicle was towed to centennial hyundai (6200 centennial center blvd, las vegas, nv 89149 (702) 483-2200) where the contact was informed of an unknown safety warning bulletin. The contact stated that the unknown safety warning bulletin was repaired. The contact stated that the failure continued, the vehicle was taken back to the dealer and the unknown safety warning software update was performed. However, the failure has recurred several times. The manufacturer was contacted and case was opened. The contact mentioned that the idle stop & go feature has been disengaged on the vehicle but upon restarting the vehicle the feature was reengaged. The contact also stated that the manufacturer closed her case sending paperwork with incorrect vehicle information. The vin was not available. The failure mileage was approximately 5,000.

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