2017 Infiniti Q70 HYBRIDInfiniti Q70 Hybrid 2017

Complaint Information: Investigations, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls

No recalls could be found for this vehicle. To ensure accuracy and for your safety, do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • ITB12-011Q - ELECTRICAL SYSTEM: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB03-051Q - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013D - FORWARD COLLISION AVOIDANCE: Automatic emergency braking warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-008D - POWER TRAIN:AXLE HUBS: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-074B - BRAKES (PWS): Abs/vdc can diagnosis information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-007H - VISIBILITY: Removing foreign material from the window glass this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-067C - WHEELS: Wheel bearing collision damage this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB09-039J - VISIBILITY: Windshield cracking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-041 - POWER TRAIN: Drive shaft boot service information service information if a drive shaft (axle shaft) boot on an applied vehicle is found to be leaking grease, and there is no abnormal noise or obvious cv joint risk due to water intrusion and/or com
  • ITB22-040 - ELECTRICAL SYSTEM: 3g telematics hardware deactivation service information the applied vehicles that come equipped with a factory installed sos switch, located near the overhead map lamp, also come equipped with a wireless communication device called a
  • ITB13-008C - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB22-015 - FUEL SYSTEM, GASOLINE: Service information for fuel gauge inaccurate with dtcs stored in ecm service information if a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following dtcs are stored in the ecm, do
  • ITB22-006 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery quick charge notice service information when charging the vehicle⿿s 12 volt battery with the high amperage quick charge function, the ignition should never be on, or turned on, while charging. Attempting to start the vehicle
  • ITB17-042E - ENGINE AND ENGINE COOLING: Dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-052D - ELECTRICAL SYSTEM: Intelligent key not detected / engine will not start this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-044J - FUEL SYSTEM, OTHER: Evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-006C - ELECTRICAL SYSTEM: Can communication ⿿ network diagnostic flow chart this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013C - LANE DEPARTURE: BLIND SPOT DETECTION: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB10-029B - ELECTRICAL SYSTEM: Can communication codes ⿿ diagnostic tips and guidelines this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • NTB03-074P - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-033C - EXTERIOR LIGHTING: Cleaning front or rear combination lamp assemblies this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB03-051P - EXTERIOR LIGHTING: Headlamp, fog lamp, or rear combination lamp fogging this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB15-026D - ELECTRICAL SYSTEM: Signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-008B - POWER TRAIN: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-052C - EQUIPMENT: Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. No other changes were made. Please discard previous versions of this bulletin.
  • ITB17-015B - EQUIPMENT: Navigation system reboots when sxm traffic is enabled this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB16-008C - ENGINE AND ENGINE COOLING: Mil on with P0603 stored for ecm back up circuit this bulletin has been amended. See amendment history on page 3. Please discard previous versions of this bulletin.
  • ITB15-026C - ELECTRICAL SYSTEM: Infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-042D - ENGINE AND ENGINE COOLING: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-056B - ELECTRICAL SYSTEM: Intelligent key battery discharged this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB18-005B - ELECTRICAL SYSTEM: Adas system dtc C1A03, C1A04, and/or C1B01 service information this bulletin has been amended. Please see amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-005A - ELECTRICAL SYSTEM: Bluetooth, usb, and aux function diagnostic tool this bulletin has been amended. See amendment history on page 3. Please discard previous versions of this bulletin.
  • ITB16-006A - ELECTRICAL SYSTEM: Infiniti; front sonar parking sensor service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-011P - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB18-042a - ELECTRICAL SYSTEM: 2013 m and 2014-2017 q70; whistle noise transmitted to call recipient when using bluetooth® hands-free phone feature this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bul
  • ITB20-023a - FORWARD COLLISION AVOIDANCE: Lane camera aiming vehicle reference values not in esm this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013b - FORWARD COLLISION AVOIDANCE: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB17-056a - ELECTRICAL SYSTEM: Intelligent key battery discharged this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013a - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB20-023 - LANE DEPARTURE: Lane camera aiming vehicle reference values not in esm service information if the lane camera requires aiming, the values in table a on page 4 must be used. ￷ for all other models, consult the electronic service manual (esm). The f
  • ITB17-042c - EQUIPMENT ADAPTIVE/MOBILITY: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-008a - SUSPENSION: Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-011o - EQUIPMENT: Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-019 - SEATS: Front passenger seat vibration at highway speeds while unoccupied if you confirm the front passenger seat back vibrates at highway speeds while unoccupied. And there are no other shake or vibration concerns with the vehicle. Action
  • ITB12-011n - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Telematics service information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB19-013 - LANE DEPARTURE: SENSING SYSTEM: CAMERA: Aeb warning light blinking this bulletin applies only to vehicles equipped with a lane camera. Service information if the aeb warning light is blinking (but not illuminated steadily) or the customer states it is blinking, and there a
  • ITB19-008 - EQUIPMENT: Exterior cleaning information service information when cleaning the exterior of an infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - always refer to the appearance and care section of
  • ITB17-042b - ENGINE AND ENGINE COOLING: Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB13-044g - ENGINE AND ENGINE COOLING: All model year 2012 and newer infiniti vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB12-011m - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. This bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • ITB18-042 - EQUIPMENT:ELECTRICAL: 2013 m and 2014-2017 q70; whistle noise transmitted to call recipient when using bluetooth hands-free phone feature if you confirm while using the bluetooth hands-free phone feature: - the call recipient (the person receiving the ph
  • ITB18-039 - AIR BAGS: Air bag warning light flashing indicating system diagnostic mode if you confirm the air bag warning light is flashing slowly (repeating 2 seconds on, 2 seconds off). Note: if this should occur, the air bag diagnosis sensor unit is in
  • Revision 1-IEVAP - ENGINE (PWS): Obd ii evap tube warranty enhancement the update below was sent out to regions and retailers in august of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
  • ITB17-026b - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Infiniti; fuel tank is extremely difficult to fill the update below was sent out to regions and retailers in august of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
  • ITB18-037 - EQUIPMENT: Plastic interior trim protective covering removal service information vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
  • ITB18-034 - POWER TRAIN: Transmission & engine automated data collection and diagnostic reporting service information to support proper diagnosis and to promote fixed-right-first-time ? Infiniti may review consult-iii plus (ciii plus) data relating to vehicle o
  • ITB15-026b - ELECTRICAL SYSTEM: Infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.
  • Infiniti USA Tak - AIR BAGS: Infiniti usa electronic field communication subject: takata completion objectives for q3 infiniti is continuing to ask its retailers to urgently help increase customer participation in the takata recalls to help it achieve 100% custom
  • Infiniti USA Ret - EQUIPMENT: Infiniti usa electronic field communication subject: retailed vehicle open campaign report lists updated the lists for each retailer?S retailed vehicle open campaign report has been updated today in dbs. We made our best effort to rea
  • ITB12-011l - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. This bulletin has been amended to add a required actions by model and year table on page 2, a check off sheet on page 21 an
  • IPSB18-218 Retai - EQUIPMENT: Dbs enhancement: retailed vehicle open campaign report infiniti announced the availability of a new dbs enhancement tool to the service > campaign screen: retailed vehicle open campaign report on july 9, 2018, which identifies owner cont
  • Revision 1-NEVAP - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin. The announcement from march 21, 2017 has been revised to include: - clarification that the refueling concern is extremely h
  • Revision 1-IEVAP - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin the announcement from march 21, 2017 has been revised to include: o clarification that the refueling concern is extremely ha
  • ITB17-026b - FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK: Infiniti; fuel tank is extremely difficult to fill this bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
  • ITB17-026a - FUEL SYSTEM, GASOLINE: Infiniti; fuel tank is extremely difficult to fill if customer reports: customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
  • ITB13-044f - FUEL SYSTEM, GASOLINE: All model year 2012 and newer infiniti vehicles; evap leak dtc P0442, P0455, P0456 information this bulletin has been amended. The publication date has been revised to include the latest models and model years, and the service procedure
  • ITB01-024e - EQUIPMENT: New paint guard film removal information this bulletin applies only to new, unsold vehicles with paint guard film in dealer stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
  • ITB17-015a - EQUIPMENT: Navigation system reboots when sxm traffic is enabled this bulletin has been amended: the applied vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB16-046a - WHEELS: Revised wheel alignment specifications this bulletin has been amended. The applied vehicles were updated with new models and model years. No other changes have been made. Discard previous versions of this bulletin.
  • ITB12-011k - ELECTRICAL SYSTEM:SOFTWARE: Telematics service information this bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
  • ITB11-005d - ELECTRONIC STABILITY CONTROL: Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB03-051L - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp fogging this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB00-024h - BRAKES (PWS): Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended. The publication date has been revised to include the latest models and years. No other changes have been made. Please discard previous versions of this bu
  • IPSB17-130 - EQUIPMENT: Dbs enhancement: custom vin campaign report infiniti is pleased to announce the availability of a new dbs enhancement to the service > campaign screen: custom vin campaign report. The tool identifies open campaigns on a customized vin li
  • ITB18-005a - VEHICLE SPEED CONTROL:CRUISE CONTROL: Adas system dtc C1A03, C1A04, and/or C1B01 service information this bulletin has been amended. The applied vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB13-052b - ENGINE (PWS): Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. No other changes were made. Please discard previous versions of this bulletin.
  • ITB18-005 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Adas system dtc C1A03, C1A04, and/or C1B01 service information service information if the following icc/adas codes are stored, make sure to follow the diagnostic procedures in the electronic service manual (esm) before replacing any par
  • ITB18-003 - EQUIPMENT:OTHER:LABELS: Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. Service information the national highway traffic safety administration (nhtsa
  • ITB12-011j - ELECTRICAL SYSTEM:SOFTWARE: Telematics service information this bulletin has been amended. A correction was made to the service procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
  • ITB17-056 - EQUIPMENT: 2014 - 2018 q70 and qx80; intelligent key battery discharged service information if the intelligent key is stored within 15 feet of the vehicle, the bcm may continue to ?Ping? The intelligent key keeping it awake. Keeping the intelligen
  • ITB17-009a - VISIBILITY:GLASS, SIDE/REAR: Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
  • ITB12-011i - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
  • ITB09-039e - VISIBILITY:WINDSHIELD: Windshield cracking this bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
  • ITB00-024g - BRAKES (PWS): Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the procut? Brake lathe were added on page 8, and a brake noise diagnostic works
  • ITB12-011g - EQUIPMENT ADAPTIVE/MOBILITY: Telematics service information this bulletin has been amended. Modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
  • ITB16-047 - ENGINE (PWS): Infiniti; diagnosis information for abs dtc C1130 service information when diagnosing for dtc C1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc C1130 is an abs dtc that indicate
  • ITB16-046 - WHEELS: Esm corrections for front wheel alignment specifications service information for the applied vehicles listed above, some front wheel alignment specifications listed in the electronic service manual (esm), section fsu-front suspension, w
  • ITB13-052a - ENGINE (PWS): Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. Please discard previous versions.
  • ITB09-015h - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 12 volt battery storage and maintenance for new vehicles in retailer inventory this bulletin has been amended throughout. Please discard all previous versions of this bulletin.
  • ITB12-011h - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Telematics service information this bulletin applies to vehicles equipped with factory navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
  • ITB11-005c - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Wheel balancing service information this bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
  • ITB17-046 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dtc P0036 diagnostic information service information the electronic service manual (esm) information for dtc P0036 may be inaccurate or incomplete for the applied vehicles. If an applied vehicle stores a dtc P0036, follow diagnostic pr
  • ITB17-042a - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): Infiniti; dtc P0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. The applied vehicles and claims information sections have been revised. No other changes have been made. Please discard previous version
  • ITB17-015 - ELECTRICAL SYSTEM:SOFTWARE: Navigation system reboots when sxm traffic is enabled if you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. Note: perform the steps in this bulletin only if the above condition occurs while the
  • ITB17-026 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). Important: make sure this incident has been duplicated at a gas station by deale
  • ITB17-018 - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT: Ball joint axial end play procedure service information when working on the front suspension, use the updated service information in this bulletin along with the electronic service manual (esm). The updated information in this bulletin
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0456 [8] Evaporative Emissions System Small Leak Detected
  • P0442 [3] Evaporative Emission Control System Leak Detected (small leak)
  • P0455 [3] Evaporative Emission Control System Leak Detected (gross leak)
  • P0603 [1] Internal Control Module Keep Alive Memory (KAM) Error
  • C1A03 [3] C1A03
  • C1A04 [3] C1A04
  • C1B01 [3] C1B01
  • C1130 [1] C1130
  • P0036 [1] HO2S Heater Control Circuit (Bank 1 Sensor 2)
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