2021 Subaru OUTBACKSubaru Outback 2021

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 260306 [USA]: An air bag that does not deploy during a crash can increase the risk of injury.
    Subaru of america, inc. (subaru) is recalling certain 2020-2022 outback and legacy vehicles. A capacitor in the sensors for the occupant detection system (ods) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
    dealers will replace the ods sensors on the front passenger seat, free of charge. Interim letters informing owners of the safety risk are expected to be mailed may 21, 2024. Owners will receive a second letter once the remedy is available. Owners may contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wra-24.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 239970 [USA]: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
    Subaru of america, inc. Is recalling certain model year 2021 crosstrek, 2022 forester, 2021-2023 legacy, and outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
    dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed january 8, 2024. Owners may contact subaru customer service at 1-800-782-2783. Subaru's number for this recall is wrq-23.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 210647 [USA]: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
    Subaru of america, inc. (subaru) is recalling certain 2020-2021 outback and legacy vehicles. A programming error in the transmission control unit (tcu) may allow the clutch to engage before the drive chain is completely clamped.
    dealers will reprogram the tcu, inspect tcu data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed august 24, 2022. Owners may contact subaru's customer service at 1-844-373-6614. Subaru's number for this recall is wrk-22. This recall is an expansion of previous recall number 21v-955.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 159981 [USA]: A loose nut can lead to a lost of retention in the cvt select lever cable and the gear selector not functioning properly, increasing risk of crash.
    Subaru of america, inc. (subaru) is recalling certain 2021 outback and impreza vehicles. The continuously variable transmission (cvt) select lever cable nut may not have been tightened properly, allowing the nut to loosen.
    subaru will notify owners, and dealers will inspect, and, if necessary, tighten the nut, free of charge. The recall began february 12, 2021. Owners may contact subaru customer service at 1-844-373-6614. Subaru's number for this recall is wra-21.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2022/053 [UK]: The eyesight logic may cause an un-necessary activation of the pre-collision braking
    The eyesight logic may cause un-necessary activation of the pre-collision braking.
    re-program the eyesight software

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 15-270-20R - ELECTRICAL SYSTEM: This bulletin provides instruction for use of a new reprogramming procedure to optimize the denso gen 4 audio and navigation system utilized in the models listed.
  • 03-91-23R - POWER TRAIN: This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
  • 09-117-24 - ENGINE AND ENGINE COOLING: This bulletin announces the availability of new reprogramming files developed to address cases of dtc P0890 (tcm power relay sense circuit low) detected by the engine control module (ecm).
  • 09-119-24 - ENGINE AND ENGINE COOLING: This bulletin announces the extended warranty coverage for the thermo control valve (tcv) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles.
  • SubaruNet Announ - ELECTRICAL SYSTEM: Subaru of america, inc. Has determined that a safety recall for certain 2020-2022 model year legacy and outback vehicles to replace all (four) of the occupant detection system (ods) sensors on the front passenger seat.
  • SubaruNet Announ - ELECTRICAL SYSTEM: Wra-24 subaru safety recall customer information sheet.
  • SubaruNet Announ - ELECTRICAL SYSTEM: Owner contact and vehicle disclosure form.
  • SubaruNet Announ - ELECTRICAL SYSTEM: Wra-24 ods sensor replacement faqs.
  • 09-80-21R - ENGINE AND ENGINE COOLING: This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.
  • 07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
  • 7-213-22R - ELECTRICAL SYSTEM: "this bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified. This battery has higher capacity and is slightly larger in dimension."
  • 12-321-21R - STEERING: This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.
  • SubaruNet Announ - ELECTRICAL SYSTEM: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2020-2022 model year legacy and outback vehicles to replace all (four) of the occupant detection system (ods) sensors on the front passenger seat.
  • 15-257-19R - ELECTRICAL SYSTEM: "this bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calc
  • 15-242-19R - EQUIPMENT: This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics systema??S remote access features.
  • 15-219-18R - ELECTRICAL SYSTEM: This bulletin addresses an error code 202 and or 204 when attempting to complete the starlink telematics subsription process.
  • WRQ-23R - POWER TRAIN: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2021 model year crosstrek vehicles, certain 2022 model year forester, and certain 2021-2023 model year legacy and outback vehicles. This recall may contain an inhibi
  • 09-99-23R - ENGINE AND ENGINE COOLING: This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from half-throttle.
  • 09-81-21R - FUEL SYSTEM, GASOLINE: This bulletin announces design changes made to the fuel injector assembly in response to the dtcs listed.
  • WRQ-23R - EQUIPMENT: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2021 model year crosstrek vehicles, certain 2022 model year forester, and certain 2021-2023 model year legacy and outback vehicles.
  • 15-251-19R - ELECTRICAL SYSTEM: This service bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
  • 03-91-23 - POWER TRAIN: This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
  • 15-246-19R - ELECTRICAL SYSTEM: This service information bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
  • 07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
  • 15-261-20R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units utilized in the models listed.
  • WRQ-23 - POWER TRAIN: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2021 model year crosstrek vehicles, certain 2022 model year forester, and certain 2021-2023 model year legacy and outback vehicles.
  • OTA - ELECTRICAL SYSTEM: Ota version of rc 2304 announcement
  • SubaruNet Announ - POWER TRAIN: Inhibitor switch replacement tool will be automatically shipped to each retailer.
  • 09-106-23R - ENGINE AND ENGINE COOLING: This bulletin announces design changes made to the exhaust pipe front (epf) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the epf.
  • 09-114-23 - ENGINE AND ENGINE COOLING: This bulletin the announces availability of new reprogramming files for the engine control module (ecm) developed to address cases of dtc P04AE (evap system purge control valve a??Ba?? Performance / stuck open).
  • 18-232-23 - ELECTRICAL SYSTEM: This service information bulletin announces the revised break-in procedure for the a/c compressor.
  • WRI-20R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating a service program for certain 2020-2021 model year legacy and outback vehicles to update the cockpit control module (ccm) software to the latest versio
  • 15-261-20R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units utilized in the models listed.
  • 12-251-23 - ELECTRICAL SYSTEM: This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing power rear gate (prg) systems.
  • SubaruNet Announ - POWER TRAIN: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2021 model year crosstrek vehicles, certain 2022 model year forester, and certain 2021-2023 model year legacy and outback vehicles.
  • 09-110-23R - ENGINE AND ENGINE COOLING: This service information bulletin announces diagnostic service procedures to be followed when dtc P0420 (catalyst system efficiency below threshold bank 1) is detected by the engine control module (ecm).
  • 12-248-23R - STRUCTURE: This bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right b-pillar area.
  • 12-252-23R - ELECTRICAL SYSTEM: This bulletin announces the availability of new seat ventilation blower units.
  • 18-224-22R - ELECTRICAL SYSTEM: This service information bulletin is to inform you of the diagnosis procedure of the cp1/ cp1.5 infotainment system when dtc B2256 is detected.
  • 09-110-23 - ENGINE AND ENGINE COOLING: This service information bulletin announces diagnostic service procedures to be followed when dtc P0420 (catalyst system efficiency below threshold bank 1) is detected by the engine control module (ecm). If dtc P0420 is found to be stored i
  • 15-266-20R - ELECTRICAL SYSTEM: This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2/gen 3 telematics system equipped subaru.
  • 07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
  • 16-136-22R - ENGINE AND ENGINE COOLING: This service bulletin provides a repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
  • 12-299-20R - ELECTRICAL SYSTEM: This bulletin announces a design change made to the outer hinge cover on the drivera??S 10-way adjustable power seats.
  • 12-248-23R - STRUCTURE: This service information bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right b-pillar area.
  • WRK-21/22R - ENGINE AND ENGINE COOLING: Subaru of america, inc. (subaru) has initiated this safety and emissions recall for certain 2019 - 2020 model year ascent vehicles, 2020-2021 model year turbo legacy vehicles, and 2020-2021 model year turbo outback vehicles in which the con
  • 07-203-23 - STRUCTURE: This bulletin announced a design change made to the power rear gate drive unit assemblies.
  • 18-231-23 - ELECTRICAL SYSTEM: This bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the eyesighta? System after body repair procedures have been performed.
  • 15-282-21R - ENGINE AND ENGINE COOLING: This service information bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the starlink remote engine start (res) feature.
  • 09-106-23R - ENGINE AND ENGINE COOLING: This bulletin announces design changes made to the exhaust pipe front (epf) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by crackingin the epf.
  • 12-299-20R - SEATS: "this bulletin announces a design change made to the outer hinge cover on the drivera??S 10-way adjustable power seats."
  • 07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
  • 01-168-09R - ELECTRICAL SYSTEM: The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
  • 15-304-22R - ELECTRICAL SYSTEM: This service information bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns.
  • 09-108-23 - ENGINE AND ENGINE COOLING: This bulletin announces diagnostic procedures and availability of new engine control module (ecm) reprogramming files to address dtc P2404 (evap system leak detection pump sense circuit range/performance) detection.
  • 15-285-21R - ELECTRICAL SYSTEM: This bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
  • 12-249-23R - EQUIPMENT: This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from japan. This bulletin does not apply to sia built vehicles.
  • 09-106-23 - ENGINE AND ENGINE COOLING: This bulletin announces design changes made to the exhaust pipe front (epf) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the epf.
  • 15-246-19R - ELECTRICAL SYSTEM: This service information bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
  • 02-190-22R - ENGINE AND ENGINE COOLING: This service information bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area.
  • 16-132-20R - POWER TRAIN: This service information bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models liste
  • 16-136-22R - ENGINE AND ENGINE COOLING: This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
  • 15-300-22R - ENGINE AND ENGINE COOLING: This service information bulletin provides the diagnostic procedure for the starlinka? Remote engine start (res). All gen2 and gen3 telematics equipped models.
  • 05-62-18R - SUSPENSION: This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts.
  • 07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
  • 09-80-21R - ENGINE AND ENGINE COOLING: This bulletin announces availability of a new thermo control valve assembly.
  • 17-18-23 - AIR BAGS: This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
  • 15-282-21R - ENGINE AND ENGINE COOLING: This bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the starlink remote engine start (res) feature.
  • 11-204-23 - ENGINE AND ENGINE COOLING: This service information bulletin announces a design change made to the positive crankcase ventilation (pcv) hose assembly.
  • 07-217-23 - EQUIPMENT: This bulletin announces additional cautions being added to the ownera??S manual and service manual regarding the operation of door locks.
  • 16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models listed.
  • 15-266-20R - ELECTRICAL SYSTEM: This service information bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2/gen 3 telematics system equipped subaru.
  • 12-320-21R - STRUCTURE: This service information bulletin announces a design change made to the front and rear door outer garnish trim.
  • 1516313 - TRAILER HITCHES: Accessory trailer hitch l101saj001
  • 171713R - AIR BAGS: Event data recorder (edr) function of airbag module
  • 036912R - EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER:HOSES/CABLES/RODS/GEARS/STRUT/CYLINDER: 6mt transfer driven gear bearing
  • 15-273-20 - ELECTRICAL SYSTEM: This service information bulletin addresses isolated customer concerns regarding the pictured cp1 base model center information display (cid) lower 7-inch display screen flashing, not responding to touch inputs and / or shutting off intermi
  • 15-285-21R - ELECTRICAL SYSTEM: This bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
  • 15-268-20R - ELECTRICAL SYSTEM: Usb map data update procedure for denso gen 4 navigation equipped system.
  • 15-270-20R - ELECTRICAL SYSTEM: This bulletin provides instruction for use of a new reprogramming procedure to optimize the denso gen 4 audio and navigation system utilized in the models listed.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
  • WRK-21/22R - POWER TRAIN: Subaru of america, inc. (subaru) has initiated this safety and emissions recall for certain 2019 -2020 model year ascent vehicles, 2020-2021 model year turbo legacy vehicles, and 2020-2021 model year turbo outback vehicles in which the cont
  • 15-261-20R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units utilized in the models listed.
  • WRI-20R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating a service program for certain 2020-2021 model year legacy and outback vehicles to update the cockpit control module (ccm) software to the latest versio
  • 07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
  • 1213512R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: If you have copies of 12-135-12r please discard and refer to 07-72-13 for the latest repair procedure.
  • 171713 - AIR BAGS: Event data recorder (edr) function of airbag module
  • 0214013 - ENGINE AND ENGINE COOLING: Oil filler cap gasket coming unseated
  • Announcements-2 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER: Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
  • WQE41-1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Puddle light recall
  • 1213712R - VISIBILITY:WINDSHIELD: Eyesight acceptable windshield repair areas
  • 064312R - EQUIPMENT: Etc (electronic toll collection) device mounting guidelines
  • 0116809R - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Replacement key and immobilizer info
  • 15-242-19R - ELECTRICAL SYSTEM: This service information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics systema??S remote access features.
  • 15-219-18R - ELECTRICAL SYSTEM: When attempting to complete the starlink telematics subscription process, an error code 202 and / or 204 may occur preventing the process from completing successfully.
  • 15-257-19R - ENGINE AND ENGINE COOLING: This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices.
  • 09-97-22 - ENGINE AND ENGINE COOLING: This bulletin announces the availability of new reprograming files for the engine control module (ecm) developed to remedy dtcs.
  • 15-261-20R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units utilized in the models listed.
  • 09-99-23 - ENGINE AND ENGINE COOLING: Engine surging/jolting during accelerator release.
  • 09-101-23 - ENGINE AND ENGINE COOLING: This bulletin announces availability of reprogramming files developed for the engine control module (ecm) to optimize the fuel injection systema??S fuel spray pattern and engine block heater detection.
  • 15-261-20R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units utilized in the models listed.
  • WRK-21/22R - POWER TRAIN: Subaru of america, inc. (subaru) has initiated this safety and emissions recall for certain 2019 - 2020 model year ascent vehicles, 2020-2021 model year turbo legacy vehicles, and 2020-2021 model year turbo outback vehicles in which the con
  • 16-132-20R - POWER TRAIN: This service information bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models liste
  • 07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
  • 16-136-22R - ENGINE AND ENGINE COOLING: This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
  • 15-246-19R - ELECTRICAL SYSTEM: This service information bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
  • WRK-21/22 - POWER TRAIN: "subaru of america, inc. (subaru) has initiated this safety and emissions recall for certain 2019 - 2020 model year ascent vehicles, 2020-2021 model year turbo legacy vehicles, and 2020-2021 model year turbo outback vehicles in which the
  • 07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
  • 16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models listed.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns.
  • 07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
  • Subarunet Announ - POWER TRAIN: This communication announces a new procedure for retailers to follow in the event their wrk-21 videoscope requires service or replacement.
  • 15-282-21R - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • 07-199-21R - ELECTRICAL SYSTEM: This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.K.A. Standby current).
  • 15-261-20R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units utilized in the models listed.
  • SubaruNet Announ - POWER TRAIN: Update: subaru safety & emissions recall: wrk-21 a?? Cvt chain guide breakage.
  • 15-251-19R - ELECTRICAL SYSTEM: This bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
  • 15-246-19R - ELECTRICAL SYSTEM: This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
  • SubaruNet Announ - ELECTRICAL SYSTEM: A firmware over the air (fota) software update is available for our customers with a gen 4 head unit.
  • 07-178-21R - ELECTRICAL SYSTEM: This bulletin is being released as guidance for proper testing and charging of vehicle batteries.
  • 5-88-21R - SUSPENSION: This bulletin announces a design change made to the front stabilizer bushings.
  • 07-199-21R - ELECTRICAL SYSTEM: This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.K.A. Standby current).
  • WRK-21/22R - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Subaru of america, inc. (subaru) has initiated this safety and emissions recall for certain 2019 -2020 model year ascent vehicles, 2020-2021 model year turbo legacy vehicles, and 2020-2021 model year turbo outback vehicles in which the cont
  • WRK-21/22R - POWER TRAIN: Subaru of america, inc. (subaru) has initiated this safety and emissions recall for certain 2019 - 2020 model year ascent vehicles, 2020-2021 model year turbo legacy vehicles, and 2020-2021 model year turbo outback vehicles in which the con
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components.
  • 03-90-22 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): This bulletin announces availability of new vehicle dynamics control (vdc) reprograming files.
  • 09-80-21R - ENGINE AND ENGINE COOLING: This bulletin announces availability of a new thermo control valve assembly.
  • 16-136-22R - POWER TRAIN: This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
  • 07-199-21R - ELECTRICAL SYSTEM: This service information bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.K.A. Standby current).
  • SubaruNet Announ - ELECTRICAL SYSTEM: A firmware over the air (fota) software update is available for our customers with a gen 4 head unit.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models.
  • 15-302-22 - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 15-300-22 - ENGINE AND ENGINE COOLING: This bulletin provides the diagnostic procedure for the starlinka? Remote engine start (res). All gen2 telematic equipped models.
  • Subaru Tech Tips - EQUIPMENT: Special edition, 2012 current model subaru evaporative diagnostics and smoke testing.
  • 15-282-21R - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • WRK-21/22R - POWER TRAIN: Subaru of america, inc. (subaru) has initiated this safety and emissions recall for certain 2019 - 2020 model year ascent vehicles, 2020-2021 model year turbo legacy vehicles, and 2020-2021 model year turbo outback vehicles in which the con
  • 15-270-20R - ELECTRICAL SYSTEM: This bulletin provides instruction for use of a new reprogramming procedure to optimize the denso gen 4 audio and navigation system utilized in the models listed. (firmware over-the air) fota.
  • 16-132-20R - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models listed.
  • 15-298-22 - COMMUNICATION:MANUFACTURER TELEMATICS: This bulletin announces the preferred practices to be used when handling vehicles equipped with gen2 telematics which are enrolled in the subaru starlink® security plus service featuring stolen vehicle recovery plus with immobilizer.
  • SubaruNet Announ - EQUIPMENT ADAPTIVE/MOBILITY: "subaru of america, inc. (subaru) is initiating this safety and emissions recall for certain 2020-2021 model year turbo legacy vehicles and 2020-2021 model year turbo outback vehicles in which the continuously variable transmission (cvt) ch
  • 05-88-21 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin announces a design change made to the front stabilizer bushings.
  • 15-246-19R - EQUIPMENT: This service information bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
  • 09-88-22 - ELECTRICAL SYSTEM: This bulletin announces availability of new reprograming files for the engine control module (ecm).
  • 18-224-22 - EQUIPMENT: This service information bulletin is to inform you of the diagnosis procedure of the harman infotainment system when dtc B2256 is detected.
  • 15-296-22 - ELECTRICAL SYSTEM: This bulletin addresses the rare cases of activation of touch screen buttons without touch. (11.6" display screen only)
  • 15-273-20 - ELECTRICAL SYSTEM: This bulletin addresses isolated customer concerns regarding the pictured cp1 basemodel center information display (cid) lower 7-inchdisplay screen flashing, not responding to touch inputs and / or shutting off intermittently.
  • 15-295-22 - EQUIPMENT: This bulletin addresses the rare cases of activation of touch screen buttons without touch. (dual 7" display screen only)
  • 18-218-22 - EQUIPMENT: This bulletin announces the service manual correction for the diagnostic trouble tree for dtc B281C.
  • 15-261-20R - EQUIPMENT: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units.
  • 15-261-20R - EQUIPMENT: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units.
  • 15-261-20R - EQUIPMENT: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units.
  • 09-86-22 - ELECTRICAL SYSTEM: This bulletin announces availability of new reprograming files for the engine control module (ecm).
  • 16-136-22R - EQUIPMENT: This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
  • 18-223-22 - EQUIPMENT: The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 02-190-22 - EQUIPMENT: This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area.
  • 15-246-19R - ELECTRICAL SYSTEM: This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-2022 subaru vehicles.
  • 18-217-22R - EQUIPMENT: This bulletin announces service manual corrections for the diagnostic trouble tree for dtc B1788.
  • Subaru TechTips - ELECTRICAL SYSTEM: Subaru service and technical support line newsletter. (qmr of the month)
  • 15-192-22R - ELECTRICAL SYSTEM: This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the infotainment concerns. (applicable to all models with harman or denso cp1 infotainment).
  • 16-136-22R - POWER TRAIN: This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
  • 07-204-22 - ELECTRICAL SYSTEM: This bulletin announces tentative subaru select monitor procedure information to follow when replacing and/or diagnosing combination meters.
  • 01-175-16 - EQUIPMENT: This bulletin provides helpful tips to better utilize the subaru select monitor 4.
  • 16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • 06-83-22 - ELECTRICAL SYSTEM: This bulletin announces availability of reprogramming files to optimize the vehicle dynamic control control module (vdccm).
  • 09-80-21 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): This bulletin announces availability of a new thermo control valve assembly.
  • Subarunet Announ - POWER TRAIN: Wrk-21 cvt chain guide breakage recall - customer communications and rental.
  • 16-136-22R - POWER TRAIN: This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
  • 03-87-21 - POWER TRAIN: This bulletin provides a repair procedure for r152 type rear differentials.
  • 18-217-22 - ELECTRICAL SYSTEM: This bulletin announces service manual corrections for the diagnostic trouble tree for dtc B1788.
  • 15-240-19R - EQUIPMENT: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency.
  • 15-261-20R - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units.
  • 15-259-20R - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation denso cp1 multimedia navigation (avn) & display audio (da) systems.
  • 16-132-20R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • 02-189-22 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG: This bulletin announces design changes to the engine oil and cvt fluid drain plugs.
  • 15-246-19R - ELECTRICAL SYSTEM:SOFTWARE: This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-22 legacy and outback.
  • 15-272-20R - EQUIPMENT:ELECTRICAL: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 15-246-19R - ELECTRICAL SYSTEM: This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-22 legacy and outback.
  • 15-251-19R - ELECTRICAL SYSTEM: This bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
  • 15-289-21 - ELECTRICAL SYSTEM: This bulletin announces additional information for the subaru starlink® owner⿿s manual for models equipped with denso cp1 gen 4 systems.
  • 15-240-19R - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency.
  • 15-257-19R - EQUIPMENT: This bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices.
  • 15-251-19R - ELECTRICAL SYSTEM: This bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
  • 12-313-21R - LATCHES/LOCKS/LINKAGES: This bulletin announces changes made to the rear doors and weatherstrips to optimize their water sealing performance.
  • 15-287-21 - ELECTRICAL SYSTEM: This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.
  • 02-188-21 - EQUIPMENT: This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on fa and fb type engines.
  • 15-258-19R - ELECTRICAL SYSTEM: This service information bulletin involves dtc U0254 ⿿lost communication with remote control module⿝. The dtc will be stored in memory when performing an all systems dtc check on vehicles equipped with the genuine subaru accessory remot
  • 09-74-21R - FUEL SYSTEM, GASOLINE: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • 15-195-16R - ELECTRICAL SYSTEM: This bulletin provides important information regarding diagnosis and replacement (when applicable) of the starlink telematics data communication module (dcm) along with a new claim submission requirement.
  • 12-299-20R - SEATS: This bulletin announces a design change made to the outer hinge cover on the driver⿿s 10-way adjustable power seats.
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
  • 15-273-20 - ELECTRICAL SYSTEM: This bulletin addresses isolated customer concerns regarding the pictured cp1 base model center information display (cid) lower 7-inch display screen flashing, not responding to touch inputs and / or shutting off intermittently.
  • 07-199-21R - ELECTRICAL SYSTEM: This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.K.A. Standby current).
  • 09-74-21R - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • 07-199-21R - EQUIPMENT: This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (standby current).
  • 12-322-21 - EQUIPMENT: This bulletin announces a design change made to the cross bar integrated roof rails. The new roof rails have added reinforcement ribs on the bottom of the rail cover section.
  • Subarunet Announ - EQUIPMENT: Subaru of america, inc. (subaru) is initiating a new voluntary emissions recall for certain 2021 model year ascent, legacy, and outback vehicles equipped with a 2.4l turbo engine.
  • 18-213-21 - EQUIPMENT: This bulletin provides a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 05-87-21 - SUSPENSION: This bulletin announces a design change made to the front stabilizer bar bushing clamps.
  • 12-323-21 - EQUIPMENT: This bulletin announces the service procedure for addressing possible water entry into the interior from the door(s) area.
  • Subarunet Announ - ENGINE AND ENGINE COOLING: "subaru of america, inc. (subaru) is initiating a new voluntary emissions recall for certain 2021 model year ascent, legacy, and outback vehicles equipped with a 2.4l turbo engine. "
  • 09-76-21 - ELECTRICAL SYSTEM: This bulletin announces the availability of new reprogramming files to correct a starting condition which may occur during ambient temperatures (10 degrees fahrenheit and lower) or in high altitude conditions.
  • 16-132-20R - POWER TRAIN: Diagnostic information for alleged chain slip condition on tr580 / tr690 transmissions.
  • 15-261-20R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units.
  • 07-199-21 - ELECTRICAL SYSTEM: This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.K.A. Standby current).
  • WRF-21 - ENGINE AND ENGINE COOLING: Subaru of america, inc. (subaru) is initiating a voluntary emissions recall for certain 2021 model year ascent, legacy, and outback vehicles equipped with a 2.4l turbo engine, which may have damaged terminals on the engine wire harness.
  • 15-246-19R - ELECTRICAL SYSTEM: This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-22 legacy and outback
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.G. Intake valves and / or manifold, and combustion chambers).
  • 01-167-08R - EQUIPMENT: This bulletin contains additional information for recommended materials listed in the service manuals for individual models
  • 09-51-08R - EQUIPMENT: This bulletin is to advise of soa⿿s revised catalytic converter recycling program shipping procedure.
  • 12-320-21 - EQUIPMENT: This bulletin announces a design change made to the front door outer garnish trim.
  • 07-195-21 - LATCHES/LOCKS/LINKAGES: This bulletin outlines changes in the service procedure for replacement of the power rear gate control module.
  • 02-187-21 - ENGINE AND ENGINE COOLING: This bulletin outlines changes in the service procedure for engine oil pressure inspection.
  • 02-186-21 - ENGINE AND ENGINE COOLING: This bulletin outlines changes in the service procedure for scavenge pump assembly installation.
  • 09-74-21R - ENGINE AND ENGINE COOLING: This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components.
  • 15-246-19R - ELECTRICAL SYSTEM: This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
  • 18-206-21 - EQUIPMENT: Description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 05-85-21R - WHEELS: This bulletin announces a design change made to the tpms valve assemblies.
  • 15-282-21R - ELECTRICAL SYSTEM: This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the starlink res feature.
  • 15-240-19R - EQUIPMENT: This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency.
  • 12-318-21 - EQUIPMENT: This bulletin outlines a design change to the rear bumper reflex reflectors made to enhance retention into the bumper cover.
  • WRI-20R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating a service program for certain 2020-2021 model year legacy and outback vehicles to update the cockpit control module (ccm) software to the latest versio
  • 15-272-20R - EQUIPMENT: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 12-317-21 - EQUIPMENT: This bulletin announces a change to the mat located in the inside tray of the center console box lid to address concerns of shrinking and deformation.
  • 12-314-21 - LATCHES/LOCKS/LINKAGES: This bulletin announces availability of new weatherstrips designed to eliminate a squeaking / chirp-type sound heard when closing the front doors.
  • 12-313-21 - LATCHES/LOCKS/LINKAGES: This bulletin announces changes made to the rear door weatherstrip to optimize their water sealing performance.
  • 05-84-21 - EQUIPMENT: This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
  • 15-277-21 - ELECTRICAL SYSTEM: This bulletin provides the procedure which must be followed to properly register the map update request code assigned to the exchange ccu with the subaru map update web portal.
  • 14-27-21 - EQUIPMENT: This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the engine support assembly kit #j-50135-a.
  • WRI-20R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating a service program for certain 2020-2021 model year legacy and outback vehicles to update the cockpit control module (ccm) software to the latest versio
  • 15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency.
  • 11-202-21R - ELECTRICAL SYSTEM: This bulletin announces availability of reprogramming files for the engine control module (ecm).
  • 11-202-21 - ELECTRICAL SYSTEM: This bulletin announces availability of reprogramming files for the ecm. These new files will address dtc P1160 and customer concerns of extended cranking in cold temperatures.
  • 16-132-20R - POWER TRAIN: This service information bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • Subarunet Announ - POWER TRAIN: Subaru of america, inc. (subaru) is recalling certain 2021 model year outback and impreza vehicles in which the cvt select lever cable nut may have been under-torqued during vehicle assembly.
  • WRA-21R - POWER TRAIN: Subaru of america, inc. (subaru) is recalling certain 2021 model year outback and impreza vehicles in which the cvt select lever cable nut may have been under-torqued during vehicle assembly.
  • 14-22-16R - EQUIPMENT: To help reduce confusion and increase technician efficiency, subaru of america, inc. (soa) has developed the following cross reference list to help locate the appropriate special service tool.
  • WRA-21 - POWER TRAIN: Subaru of america, inc. Is recalling certain 2021 model year outback and impreza vehicles in which the cvt select lever cable nut may have been under-torqued during vehicle assembly.
  • 15-257-19R - ELECTRICAL SYSTEM: This bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices.
  • 16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • Subarunet Announ - POWER TRAIN: Subaru of america, inc. Is recalling certain 2021 model year outback and impreza vehicles in which the cvt select lever cable nut may have been under-torqued during vehicle assembly.
  • WRI-20R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. Is initiating a service program for certain 2020-2021 model year legacy and outback vehicles to update the cockpit control module (ccm) software to the latest version.
  • Subarunet Announ - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. Is initiating a service campaign for certain 2020-2021 model year legacy and outback vehicles to update the cockpit control module (ccm) software to the latest version.
  • 15-219-18R - ELECTRICAL SYSTEM: This bulletin provides information related to error code 202 and/or 204 generated during the gen 2 telematics subscription process. This bulletin is applicable to all 2019-2021my vehicles equipped with a gen. 2 telematics system.
  • 15-195-16R - ELECTRICAL SYSTEM: This bulletin provides important information regarding diagnosis and replacement of the starlink telematics data communication module (dcm). This update is applicable to all models equipped with a starlink telematics system.
  • 15-265-20R - ELECTRICAL SYSTEM: This bulletin provides an overview and basic instructions for use of the ⿿destination to vehicle⿝ feature of the gen 2 telematics system.
  • 15-266-20R - ELECTRICAL SYSTEM: This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2 telematics system equipped subaru.
  • 15-267-20R - ELECTRICAL SYSTEM: This bulletin provides information related to the telematics system's automatic collision notification (acn) and advanced automatic collision notification (aacn) feature operation, diagnostic tips, and best practices.
  • 15-242-19R - ELECTRICAL SYSTEM: This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics system's remote access features.
  • 12-307-21 - VISIBILITY: This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies.
  • 01-168-09R - EQUIPMENT: The purpose of this bulletin is to provide replacement key and immobilizer information.
  • Subarunet Announ - EQUIPMENT: Campaigns wrh-20 and wri-20 related to a denso gen 4 cp1 software update. Critical points to avoiding unnecessary hardware replacement.
  • 07-187-20 - ELECTRICAL SYSTEM: This service information bulletin provides a remedy procedure to use when a communication error message appears during subaru select monitor (ssm) diagnosis of the dms.
  • 16-132-20R - EQUIPMENT: This service information bulletin provides updated diagnostic procedures to follow when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions.
  • Subaru Retailers - EQUIPMENT ADAPTIVE/MOBILITY: The number of files required to complete the update for 20my and 21my is not the same. This detail is outlined in the wri-20 service program bulletin as it applies to both 2020 and 2021 my legacy and outback.
  • 15-219-18R - EQUIPMENT: This bulletin provides information related to error code(s) 202 and/or 204 generated during the gen 2 telematics subscription process.
  • WRH-20R - ELECTRICAL SYSTEM: Subaru of america, inc. (subaru) is recalling certain 2020 model year legacy and outback vehicles in which a firmware-over-the-air (fota) update to the cockpit control module (ccm) software may have timed out during the update.
  • WRI-20R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating a service program for certain 2020-2021 model year legacy and outback vehicles to update the cockpit control module (ccm) software to the latest versio
  • 15-261-20R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1 audio and navigation head units utilized in the models listed.
  • Subarunet Announ - EQUIPMENT: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating a service campaign for certain 2020-2021 model year legacy and outback vehicles to update the cockpit control module (ccm) software to the latest versi
  • 16-131-20 - POWER TRAIN: This service information bulletin provides corrected diagnostics containing a revised flow for certain cvt solenoid related dtcs.
  • 18-203-20 - EQUIPMENT: The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site.
  • 15-275-20 - ELECTRICAL SYSTEM: This service information bulletin provides a testing procedure for the microphone used in denso cp1 infotainment systems.
  • 07-183-20 - EQUIPMENT: This service information bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.
  • 15-272-20R - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • Subaru Starlink - EQUIPMENT: Update your starlink multimedia software for vehicles with 11.6-inch display.
  • 15-272-20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
  • 13-103-20 - STRUCTURE: 2021 my paint coding information.
  • 14-22-16R - EQUIPMENT: Special service tools cross reference list.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0890 [1] TCM Power Relay Sense Circuit Low
  • B2A16 [4] B2A16
  • P04AE [1] Evaporative emission (EVAP) canister purge valve B – performance problem or valve stuck open
  • P0420 [2] Catalyst System Efficiency Below Threshold (Bank 1)
  • B2256 [2] B2256
  • P2404 [1] Evaporative Emission System Leak Detection Pump Sense Circuit Range/Performance
  • B281C [1] B281C
  • B1788 [2] Mirror Passenger Down Circuit Short To Battery
  • U0254 [1] Lost Communication With Remote Start Module
  • P1160 [1] P1160
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210713

Windshield spontaneously cracked where the mirror was atached to the glass. There is a concave indentation where the mirror was attached and we found the mirror hanging by a wire and small glass pieces on the dash. Temps were in the low 90s. No one has modified or put any unusual pressure on the mirror, no decorations were attached. The outside of the glass has no chips or cracks anywhere in the glass which was confirmed by the local safelite dealer. This vehicle was purchased new on may 7, 2021. Location of incident was temecula, ca. I asked the local dealer to repair under warranty and was told that there is no manufacturer warranty on glass. Obviously having your windshield spontaneously crack and the rearview mirror falling off would be a distraction at highway speeds.

NoNoN NoneNone20210709

We bought this car new about 3 weeks ago and tried to drive it this morning to find it completely dead. It was last driven about 60 hours ago. It has just over 1,000 miles on it. There was no warning lamp that came on when we last drove the car. I was able to jump the car and have it on a trickle charger now but this is completely unacceptable for a brand new vehicle. I've reached out to the dealer but have not heard back.

NoNoN NoneNone20210630

Windshield cracked on the bottom left of driver's side and continued up and across. There was no point of impact. Getting gas and got back in the car and the crack had formed. Crack grew by 3" just sitting in the driveway. Brand new car with approximately 1400 miles on it when it happened.

NoNoN NoneNone20210630

Car was parked outside. We returned to vehicle and noticed that front windshield had large crack beginning in bottom right and was 2-3 feet in length. The crack grew overnight. This was in a place of business and we do not suspect vandalism. It was a hot day (over 90-degrees with humidity). The air conditioner had been running inside the vehicle. Vehicle has less than 6,000 miles.

NoNoN NoneNone20210615

While driving down the highway, a small object (based on sound) struck the windshield and caused a small chip. Approximately one minute later, the chip splintered into a four way crack, with two legs showing over 12 inches of crack. Over the next few hours, the cracks grew by over 6 inches. After 3 days the cracks have grown vertically to the edges, and horizontally to 3/4 of the windshield, with additional cracks spidering from original chip. The cracks continue to grow daily. Due to the specialized windshield, immediate replacement is not possible. Chip repair was never available due to immediate spidering of windshield. I am replacing the windshield next week (earliest appointment available).

NoNoN NoneNone20210615

* the windshield cracked while driving. To the best of my knowledge, nothing hit the windshield, it just cracked. I have not yet repaired it but am getting estimates. * cracked windshields are a safety issue * unknown * no * no

NoNoN NoneNone20210610

Driving down the highway on 6/10/21 my windshield popped and cracked on its own at the center bottom and then proceeded to crack up and over in the driver's line of sight within 24 hours. My crack is consistent with service bulletin #12-192-15r/ a lawsuit for previous year models.

NoNoN NoneNone20210608

My subaru battery was completely dead after only having it for 3 months and 700 miles on odometer. I was left stranded due to not being able to start vehicle. Vehicle was towed to dealer. Dealer took 2 day to diagnose that the battery was bad and they replaced battery. Dealer claims the passenger map light was left on. This light was not left on unless the tow truck driver left the light on. It was night time when the vehicle was towed and when the vehicle was jump started the light was not on.

NoNoN NoneNone20210607

The contact owns a 2021 subaru outback. The contact noticed that there was a crack in the middle of the windshield going upward. The contact mentioned that the vehicle was parked at home when the failure occurred. The vehicle was taken to the dealer where they informed the contact that a stone had struck the windshield. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150.

NoNoN NoneNone20210604

While moving forward slowly with foot lightly on the brakes and pulling into a parking space at local shopping center the car accelerated and the steering wheel turned to the right. The result of the cars actions made the car jump the curb, drive across the sidewalk and then across small hedges in the landscaped area. Car finally came to a stop about 20 feet later, with me pushing hard on the brake, just prior to entering parking lot roadway cross traffic. There was no alarm, warning or any other indication from any of the safety systems. As far as the automobile was concerned, nothing wrong had happened. Luckily there were no other vehicles or pedestrians on sidewalk or in the landscaped area between the parking space and roadway. There was no vehicle damage as the shrubs were all fairly short and the car simply drove over them. My husband disabled the lane departure system and i continue to operate the car. Based on all the previous incidents reported on this site, my husband indicates that subaru will blame operator error. I have a perfect driving record and this incident was not caused by me incorrectly stepping on the gas.

NoNoN NoneNone20210529

The contact owns a 2021 subaru outback. The contact stated while driving 75 mph, a small rock struck the windshield and made a small mark at the bottom of the passenger’s side windshield. The contact continued driving and the crack started to expand across the windshield. The contact stated that the next morning the crack was approximately 3 feet in length. The vehicle was taken to a window shop and the front windshield was replaced. The contact stated that on june 25, 2021 while driving 20 mph, the windshield cracked. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,000.

NoNoY NoneNone20210527

The contact owns a 2021 subaru outback. The contact stated that the battery had fully drained and was recharged two times. There was no warning light illuminated. The third time the vehicle was towed to an unknown mechanic and was diagnosed with needing the battery to be replaced. The vehicle was repaired. Subaru was informed of the failure. The failure mileage was approximately 832.

NoNoN NoneNone20210503

The front windshield is easily chipped or cracked. A rock hit it, and by the next morning it had starburst across the windshield. We replaced the windshield and two weeks later a second rock chipped it in the same spot. A couple weeks later a third rock chipped it above an inch above the last chip.

NoNoN NoneNone20210503

After 5000 miles my battery has been drained and is currently dead. I was told i must lock it every time i am not driving to ensure battery life is extended. Even with doing this battery is still dead after barely 5000 miles.

NoNoN NoneNone20210503

Windshield crack without any warning or obvious impact.

NoNoN NoneNone20210426

Parked my car in the morning and afternoon when i went back i had a stress crack accross the passanger side

NoNoN NoneNone20210425

Parked my car in the morning and afternoon when i went back i had a stress crack accross the passanger side

NoNoN NoneNone20210424

Large crack formed in windshield after parking on an outdoor lot on a sunny day and using a sunshade for the first time in the car. Parked for about 5 hours and returned to the crack. There were no cracks or dings prior to parking, and no trauma to any other part of the car body or glass.

NoNoN NoneNone20210423

Crack in windshield appeared with no puncture. Noticed crack when driving on highway. Nothing had hit the windshield, passenger noticed the crack.

NoNoN NoneNone20210415

Windshield broke without warning, happened during city driving approx 25-30 mph when first noticed. Crack has continued to spread to cover entire windshield first crack noticed 4/15/2021, 2021 subaru outback, subaru contacted and they denied warranty and or knowledge with their windshields breaking without cause

NoNoN NoneNone20210415

Went out to my car to go home and found a 9 in crack in the windshield. There was no crack when i got out of my car. There is no rock impact and no marks.

NoNoN NoneNone20210414

Driving on grooved concrete highway the car wandered all over the road. It feels very un-safe and that you are not in control of the car. This started the day i pick up the car 2 weeks ago, 1700 miles

NoNoN NoneNone20210414

Went out to my car to go home and found a 9 in crack in the windshield. There was no crack when i got out of my car. There is no rock impact and no marks.

NoNoN NoneNone20210412

Vehicle was purchased less than 5 months ago, has less than 1000 miles and the battery has died. Car is used regularly, as a family car, to run errands in our neighborghood. Battery does not hold a charge. It will charge with a battery tender, but will then drain quickly.

NoNoN NoneNone20210411

Vehicle was purchased less than 5 months ago, has less than 1000 miles and the battery has died. Car is used regularly, as a family car, to run errands in our neighborghood. Battery does not hold a charge. It will charge with a battery tender, but will then drain quickly.

NoNoN NoneNone20210405

Windshield has cracked near air conditioning element with no evidence of a chip

NoNoN NoneNone20210404

An empty plastic box fell on the windshield from maybe 2 feet. The windshield basically shattered, with pieces of glass in the car. We informed our dealership that this is a new car, and we are very scared that their is a defect based on the impact that we saw. Subaru discredited our claim. We have tried everything we can do inform them to look into this possible safety issue. The vehicle was parked, in a garage when the empty box fell on the wind shield. Now we are paying to replace the crack windshield.

NoNoN NoneNone20210404

Windshield has cracked near air conditioning element with no evidence of a chip

NoNoN NoneNone20210403

An empty plastic box fell on the windshield from maybe 2 feet. The windshield basically shattered, with pieces of glass in the car. We informed our dealership that this is a new car, and we are very scared that their is a defect based on the impact that we saw. Subaru discredited our claim. We have tried everything we can do inform them to look into this possible safety issue. The vehicle was parked, in a garage when the empty box fell on the wind shield. Now we are paying to replace the crack windshield.

NoNoN NoneNone20210403

We bought the car new and 3 months into ownership it won't start due to battery issues. Nothing improper or irregular was done with the car. It just doesn't function by default.

NoNoN NoneNone20210402

We bought the car new and 3 months into ownership it won't start due to battery issues. Nothing improper or irregular was done with the car. It just doesn't function by default.

NoNoN NoneNone20210322

Just got a new car in jan 2021. Windshield got chipped easily. I already tried with glasses repair kit several times. And recently it got cracked line (around 30cm 90 degree). The same route to work i drove with my old 2006 toyota rav4 and never got any chip for 6 years. Until i got this new 2021 outack, i have to replace the windshield for less than 60 days of driving. One of my friends got the same trim of car the same month also go replaced windshield last week. The route is on hwy880 from fremont to san jose, ca area.

NoNoN NoneNone20210321

This is the second time in 2 months the front windshield on my 2021 outback has cracked and needs to be replaced. Both times happened on the highway. Not driving through a construction area or anything. Just driving and hear a noice and see a 12 inch crack. Uploading 2 images one is from today and the other is from 2/5/2021.

NoNoN NoneNone20210321

Spontaneous crack in lower part of windshield on passenger side. Crack was observed after closing door while parked.

NoNoN NoneNone20210321

Just got a new car in jan 2021. Windshield got chipped easily. I already tried with glasses repair kit several times. And recently it got cracked line (around 30cm 90 degree). The same route to work i drove with my old 2006 toyota rav4 and never got any chip for 6 years. Until i got this new 2021 outack, i have to replace the windshield for less than 60 days of driving. One of my friends got the same trim of car the same month also go replaced windshield last week. The route is on hwy880 from fremont to san jose, ca area.

NoNoN NoneNone20210320

Spontaneous crack in lower part of windshield on passenger side. Crack was observed after closing door while parked.

NoNoN NoneNone20210320

This is the second time in 2 months the front windshield on my 2021 outback has cracked and needs to be replaced. Both times happened on the highway. Not driving through a construction area or anything. Just driving and hear a noice and see a 12 inch crack. Uploading 2 images one is from today and the other is from 2/5/2021.

NoNoN NoneNone20210319

Windshield failed twice in first six weeks, dealer replaced it once, it lasted 9 days, both times windshield broke in snow storm with defroster on high

NoNoN NoneNone20210319

Tl* the contact owns a 2021 subaru outback. The contact stated that while driving 35 mph, a crack formed in the middle of the driver's side of windshield without impact. The contact stated that the crack obstructed her vision while driving the vehicle. The contact called her insurance provider and had the windshield replaced by an independent mechanic. Recently, while her daughter was driving at 55 mph, another crack formed in the middle of the passenger's side windshield, without impact. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,500.

NoNoN NoneNone20210318

Tl* the contact owns a 2021 subaru outback. The contact stated that while driving 35 mph, a crack formed in the middle of the driver's side of windshield without impact. The contact stated that the crack obstructed her vision while driving the vehicle. The contact called her insurance provider and had the windshield replaced by an independent mechanic. Recently, while her daughter was driving at 55 mph, another crack formed in the middle of the passenger's side windshield, without impact. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,500.

NoNoN NoneNone20210318

Windshield failed twice in first six weeks, dealer replaced it once, it lasted 9 days, both times windshield broke in snow storm with defroster on high

NoNoN NoneNone20210317

Tl* the contact owns a 2021 subaru outback. The contact stated that while driving 60 mph, the brakes engaged inadvertently. The contact took the vehicle to hyman bros. Subaru (11960 midlothian turnpike, midlothian, va 23113) where the failure could not be duplicated. The dealer stated that the eyesight by the rear view mirror needed to be recalibrated. The vehicle remained at the dealer unrepaired. The manufacturer was informed of the failure. The failure mileage was 900.

NoNoN NoneNone20210316

Tl* the contact owns a 2021 subaru outback. The contact stated that while driving 60 mph, the brakes engaged inadvertently. The contact took the vehicle to hyman bros. Subaru (11960 midlothian turnpike, midlothian, va 23113) where the failure could not be duplicated. The dealer stated that the eyesight by the rear view mirror needed to be recalibrated. The vehicle remained at the dealer unrepaired. The manufacturer was informed of the failure. The failure mileage was 900.

NoNoN NoneNone20210316

Purchased the car 7 days ago. Drove approximately 50 miles so far. Went out to start the car this morning and the battery was dead. No lights had been left on. Car needed to be jumped.

NoNoN NoneNone20210315

Purchased the car 7 days ago. Drove approximately 50 miles so far. Went out to start the car this morning and the battery was dead. No lights had been left on. Car needed to be jumped.

NoNoN NoneNone20210312

On march 12, 2021, i was sitting in my idle 2021 subaru outback when i heard a quick pop sound. When i looked up, there was a crack in the windshield. There was no previous damage to the windshield. I currently have 3600 miles on the vehicle. The crack is very linear. The car wasn't running and the weather was pleasant around 65 degrees.

NoNoN NoneNone20210311

On march 12, 2021, i was sitting in my idle 2021 subaru outback when i heard a quick pop sound. When i looked up, there was a crack in the windshield. There was no previous damage to the windshield. I currently have 3600 miles on the vehicle. The crack is very linear. The car wasn't running and the weather was pleasant around 65 degrees.

NoNoN NoneNone20210306

I have owned the vehicle for 4 months. It has seven thousand miles on it. A crack appeared overnight at the left side (drivers side) to the middle of the windshield. There was no rock and damaged detected. It just happened on its own.

NoNoN NoneNone20210305

I have owned the vehicle for 4 months. It has seven thousand miles on it. A crack appeared overnight at the left side (drivers side) to the middle of the windshield. There was no rock and damaged detected. It just happened on its own.

NoNoN NoneNone20210301

Crack suddenly appeared on windshield.

NoNoN NoneNone20210228

Crack suddenly appeared on windshield.

NoNoN NoneNone20210223

Tl* the contact owns a 2021 subaru outback. The contact stated while the vehicle was parked, she noticed a bubble in the front windshield. Additionally, while driving at unknown speeds, the front windshield cracked approximately twelve inches without impact. The vehicle was taken to jim armstrong subaru (2321 u.S. Hwy 70 sw, hickory, nc 28602, (828) 322-9372) where the dealer diagnosed the vehicle and determined that the windshield had been impacted by an unknown object. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 1,800.*dt*jb consumer stated windshield has been replaced.*jb

NoNoN NoneNone20210222

Tl* the contact owns a 2021 subaru outback. The contact stated while the vehicle was parked, she noticed a bubble in the front windshield. Additionally, while driving at unknown speeds, the front windshield cracked approximately twelve inches without impact. The vehicle was taken to jim armstrong subaru (2321 u.S. Hwy 70 sw, hickory, nc 28602, (828) 322-9372) where the dealer diagnosed the vehicle and determined that the windshield had been impacted by an unknown object. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 1,800.*dt*jb consumer stated windshield has been replaced.*jb

NoNoN NoneNone20210210

Cracked windshield without impact from bottom they replaced it but within a week second one cracked.

NoNoN NoneNone20210210

Early in february, my car started to send me intermittenat error massages stating that the tires had lost pressure. This happened while driving the vehicle. There was a recall regarding the software, and the dealership stated that they thought the software update would correct the problem. It did not. The next fix involved replacing the module that monitors the tire pressure. This did not fix the problem either. It has been over a month since the problem started. And the dealership does not know how to fix the issue.

NoNoN NoneNone20210209

Early in february, my car started to send me intermittenat error massages stating that the tires had lost pressure. This happened while driving the vehicle. There was a recall regarding the software, and the dealership stated that they thought the software update would correct the problem. It did not. The next fix involved replacing the module that monitors the tire pressure. This did not fix the problem either. It has been over a month since the problem started. And the dealership does not know how to fix the issue.

NoNoN NoneNone20210209

Cracked windshield without impact from bottom they replaced it but within a week second one cracked.

NoNoN NoneNone20210206

I bought a new car in december 2020. One day in jan 2021, i noticed that the battery had died. I jump started it and then in february 2021, i had to jumpstart it 3 times. At least the last instance, i was careful to check no interior lights were on, and it still happened. I went to the dealer and they replaced the battery. I hope that fixes it.

NoNoN NoneNone20210206

Windshield cracked at 1200 miles. Crack started at the bottom of the windshield. Crack appeared when entering the car. When the door was closed there was a loud pop and then there was a crack

NoNoN NoneNone20210206

I bought this 2021 subaru outback in jan 2, 2021. In mid feb, i drove the outback to lake tahoe. On my way, i went to costco gas station for gas after 1 hour highway driving. The car was just dead after refueling. I called roadside assistance not knowing what happened. The car was jumpstarted. I was able to continue my trip and back home. After i was back home, i drove the car to the dealer that sold the car. I was told it was battery problem and a new battery was installed. A few weeks later, my car couldn't start in my garage on a saturday morning. I had to jumpstart the car using a handheld battery myself. I went to the dealership and was told they couldn't find anything wrong. I think subaru outback has a defect in electric system that drain the battery.

NoNoN NoneNone20210205

Windshield cracked at 1200 miles. Crack started at the bottom of the windshield. Crack appeared when entering the car. When the door was closed there was a loud pop and then there was a crack

NoNoN NoneNone20210205

I was just driving on the interstate and the windshield started cracking on it's own. There was no damage at all prior to the event. No debris hit the windshield it just started cracking and the crack rapidly grew over the next several minutes to a size of 10 inches.

NoNoN NoneNone20210205

I bought a new car in december 2020. One day in jan 2021, i noticed that the battery had died. I jump started it and then in february 2021, i had to jumpstart it 3 times. At least the last instance, i was careful to check no interior lights were on, and it still happened. I went to the dealer and they replaced the battery. I hope that fixes it.

NoNoN NoneNone20210205

I bought this 2021 subaru outback in jan 2, 2021. In mid feb, i drove the outback to lake tahoe. On my way, i went to costco gas station for gas after 1 hour highway driving. The car was just dead after refueling. I called roadside assistance not knowing what happened. The car was jumpstarted. I was able to continue my trip and back home. After i was back home, i drove the car to the dealer that sold the car. I was told it was battery problem and a new battery was installed. A few weeks later, my car couldn't start in my garage on a saturday morning. I had to jumpstart the car using a handheld battery myself. I went to the dealership and was told they couldn't find anything wrong. I think subaru outback has a defect in electric system that drain the battery.

NoNoN NoneNone20210204

I was just driving on the interstate and the windshield started cracking on it's own. There was no damage at all prior to the event. No debris hit the windshield it just started cracking and the crack rapidly grew over the next several minutes to a size of 10 inches.

NoNoN NoneNone20210129

Possession of new vehicle was taken 1/13/21. During highway driving on 1/18/21, windshield experienced a surface chip and was repaired the same day by an authorized technician. During highway driving on 1/29/21, windshield experienced another chip in different location which turned into an approximately 10 inch crack minutes later, beyond repair. Windshield has not yet been replaced.

NoNoN NoneNone20210128

Possession of new vehicle was taken 1/13/21. During highway driving on 1/18/21, windshield experienced a surface chip and was repaired the same day by an authorized technician. During highway driving on 1/29/21, windshield experienced another chip in different location which turned into an approximately 10 inch crack minutes later, beyond repair. Windshield has not yet been replaced.

NoNoN NoneNone20210115

I believe the computer system malfunctions. It is available for inspection upon request. The first problem noticed was the automatic door locking system. Since this is keyless entry, putting your hand in the driver's door handle unlocks the driver's door with accompanying 2 beeps (setting i have chosen). But intermittently my passenger door also unlocks when my passenger puts their hand in their door handle(adds either 1 or 2 beeps to my 2 beeps). Dealer could not duplicate. They assumed i had it set wrong. Dealer confirmed setting was set to driver's door only. I have it set to driver's door only for anti carjacking. I also had an incident when starting the car that only the driver's front speaker was on and it was a horrible loud tinny, staticy sound. I turned my radio on and off repeatedly. Cleared to normal after 1 mile of driving. Sometimes several of my apps are greyed out when starting the car. After 5 minutes of travel they will usually become active. I had one episode of the digital and analog speedometers not matching. The analog was 5 over the digital. When stopped at a light my analog was at 5 mph. Most of the time my analog is 1 sometimes 2 miles more than digital. Also, normal operation is that music continues to play until the driver's door is opened. Twice i have had music turn off when ignition is turned off. It has been to the dealer once, but they didn't find anything. These problems started after a month of ownership. It currently has 2600 miles after 6 months of ownership. I drive 3 miles round trip to work, with occassional trips across the state to see family. It is unknown how many different ways the safety of the driver and occupants could be affected with a malfunctioning computer system. When will it do something unexpected that has serious consequences? The dealer is completely unconcerned which does anger me.

NoNoN NoneNone20201227

This is an issue we experienced with an exploding sunroof of our new subaru outback. We purchased the vehicle on december 22, 2020. Within days of the purchase, on december 27, 2020, the sunroof spontaneously exploded while driving the vehicle. Both the sunroof and interior sunroof covering were closed at the time. The fractured glass was broken outward which leads us to believe this is a vehicle manufacturing defect. We have contacted the dealership where we purchased the vehicle and they referred us to subaru corporate headquarters.

NoNoN NoneNone20201226

This is an issue we experienced with an exploding sunroof of our new subaru outback. We purchased the vehicle on december 22, 2020. Within days of the purchase, on december 27, 2020, the sunroof spontaneously exploded while driving the vehicle. Both the sunroof and interior sunroof covering were closed at the time. The fractured glass was broken outward which leads us to believe this is a vehicle manufacturing defect. We have contacted the dealership where we purchased the vehicle and they referred us to subaru corporate headquarters.

NoNoN NoneNone20201224

Multiple times issue with battery not providing sufficient charge to start the car resulting in inconvenience, stress and mental agony. From a safety perspective the car was not performing as per committed standards and electrical systems have gotten affected. Also the battery was leaking acid fumes causing health related hazards. This despite keeping the car running in idle multiple times. Further when given to tindol subaru they did not rectify the problem but blamed me for not running the car enough which is a lie and false. They simply kept the car for 2 days and returned it to me!! I have had car cold cranked 5 to 6 times in 2 months till battery was eventually replaced.

NoNoN NoneNone20201223

Multiple times issue with battery not providing sufficient charge to start the car resulting in inconvenience, stress and mental agony. From a safety perspective the car was not performing as per committed standards and electrical systems have gotten affected. Also the battery was leaking acid fumes causing health related hazards. This despite keeping the car running in idle multiple times. Further when given to tindol subaru they did not rectify the problem but blamed me for not running the car enough which is a lie and false. They simply kept the car for 2 days and returned it to me!! I have had car cold cranked 5 to 6 times in 2 months till battery was eventually replaced.

NoNoN NoneNone20201220

Bought the vehicle and basically parked the car in my garage a/o 23 nov 2020. I travel for work most of the time. Between 3 - 7 dec, the car was used by my ex-husband for two trips to the airport to pick me up/drop off from/for a business trip and for me to drop off the title of my old car. On 21 dec, after being parked in the garage for three weeks (since 7 dec), my ex-husband noticed in the garage as he was getting in the car to head to the airport to pick me up from my 3-week business trip, saw a 1 1/2 foot long crack in the windshield originating by the windshield perimeter frame (passenger side).

NoNoN NoneNone20201219

Bought the vehicle and basically parked the car in my garage a/o 23 nov 2020. I travel for work most of the time. Between 3 - 7 dec, the car was used by my ex-husband for two trips to the airport to pick me up/drop off from/for a business trip and for me to drop off the title of my old car. On 21 dec, after being parked in the garage for three weeks (since 7 dec), my ex-husband noticed in the garage as he was getting in the car to head to the airport to pick me up from my 3-week business trip, saw a 1 1/2 foot long crack in the windshield originating by the windshield perimeter frame (passenger side).

NoNoN NoneNone20201215

A design flaw in the remote (required for both keyless entry and vehicle operation) leads to accidental trunk openings due to "pocket trunk opening". This is a safety hazard as it could lead to humans or animals entering the vehicle, as well as a potential route to water damage. This happens while the vehicle is parked and locked, and the key is in one's pocket and in range (eg in a house near the driveway)

NoNoN NoneNone20201214

A design flaw in the remote (required for both keyless entry and vehicle operation) leads to accidental trunk openings due to "pocket trunk opening". This is a safety hazard as it could lead to humans or animals entering the vehicle, as well as a potential route to water damage. This happens while the vehicle is parked and locked, and the key is in one's pocket and in range (eg in a house near the driveway)

NoNoN NoneNone20201211

Brand new 2021 outback premier @ 647 miles and while parked overnight in our private driveway we noticed that the windshield had cracked the next morning. Less than 7 days of ownership dealer claims it was a rock chip . The windshield is split down the middle of the screen. Dealer response is insulting. Especially since they know this is an issue with the glass. Dealer pushed their expensive insurance to cover when we purchased the car. We did not know this was a recurring issue at this time with the cars. If we had known we would not have purchased this car. It will always be an issue. Will it crack again? Who pays, will it leave us stranded somewhere? Subaru does not appear to be willing to stand by its product and take care of its customers

NoNoN NoneNone20201210

Brand new 2021 outback premier @ 647 miles and while parked overnight in our private driveway we noticed that the windshield had cracked the next morning. Less than 7 days of ownership dealer claims it was a rock chip . The windshield is split down the middle of the screen. Dealer response is insulting. Especially since they know this is an issue with the glass. Dealer pushed their expensive insurance to cover when we purchased the car. We did not know this was a recurring issue at this time with the cars. If we had known we would not have purchased this car. It will always be an issue. Will it crack again? Who pays, will it leave us stranded somewhere? Subaru does not appear to be willing to stand by its product and take care of its customers

NoNoN NoneNone20201119

I had the car only 10 days from the dealership, my husband and i were on the highway heading to an event when we heard a crack, i looked up and there was a horizontal crack heading from left to right in the windshield.

NoNoN NoneNone20201118

I had the car only 10 days from the dealership, my husband and i were on the highway heading to an event when we heard a crack, i looked up and there was a horizontal crack heading from left to right in the windshield.

NoNoN NoneNone20201107

Windshield cracked spontaneously two times. Had to replace windshield twice and had to recalibrate eyesite cameras both times. One time happened while driving and the other time parked.

NoNoN NoneNone20201106

Windshield cracked spontaneously two times. Had to replace windshield twice and had to recalibrate eyesite cameras both times. One time happened while driving and the other time parked.

NoNoN NoneNone20201001

Tl* the contact owns a 2021 subaru outback. The contact stated the front windshield was cracked. The vehicle was taken to stocker subaru (1454 dreibelbis st, state college, pa 16801, (814) 954-7320) to be diagnosed. The contact was informed that the front windshield had lint or dust embedded inside the front windshield. The windshield was replaced however, the failure recurred. The contact stated that an engineer inspected the windshield and stated the windshield was acceptable. The manufacturer was contacted and a gift card was provided to the contact. The failure was mileage was 600.*dt the consumer stated contacted manufacturer asking for a replacement windshield and request was denied. *tr

NoNoN NoneNone20200930

Tl* the contact owns a 2021 subaru outback. The contact stated the front windshield was cracked. The vehicle was taken to stocker subaru (1454 dreibelbis st, state college, pa 16801, (814) 954-7320) to be diagnosed. The contact was informed that the front windshield had lint or dust embedded inside the front windshield. The windshield was replaced however, the failure recurred. The contact stated that an engineer inspected the windshield and stated the windshield was acceptable. The manufacturer was contacted and a gift card was provided to the contact. The failure was mileage was 600.*dt the consumer stated contacted manufacturer asking for a replacement windshield and request was denied. *tr

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